MIR-ES-0002 MiCare Engineering Specification … · Web viewA simple shift manger will indicated to...

ENGINEERING SPECIFICATION

EMERGENCY NURSE CALL SYSTEM

1.0. SCOPE OF WORK1.0.1. Supply and install a complete Nurse/Patient communication system. This

includes all equipment, accessories and materials necessary for a complete operating Nurse Call system.

PART 2 - PRODUCTS

2.0. MATERIALS2.0.1. General

2.0.1.1. The Nurse Call equipment furnished under this specification shall be the standard product of one manufacturer. Systems using third party manufactured power supplies will not be accepted. Field wiring shall be CAT5 FT6.

2.0.1.2. The nurse call system provisions will be comprised of the newest generation, state-of-the-art, wireless nurse call system with all required features.

2.0.1.3. The manufacturer shall guarantee availability of local service and maintenance by factory trained personnel from the authorized distributor of the equipment manufacturer. The distributor shall have available stock of the manufacturer's standard parts. 24 hour on-site maintenance shall be provided at no-cost to the purchaser for a period of twelve (12) months from date of completion of installation.

2.0.1.4. Tenderers shall provide a fully conforming bid; any areas of non-conformance to this document must be identified, documented and submitted seven (7) working days before the tender closes.

2.1. Manufacturers2.1.1. The nurse call system shall be a wireless mesh network nurse call system

manufactured by Mircom.2.1.2. Product with equivalent features.

2.2. System Wiring2.2.1. System cable shall consist of Category 5, FT6 to all patient stations.2.2.2. All wiring shall test free from all grounds and shorts.2.2.3. All wiring shall terminate with manufacturer approved connectors.

MIR-ES-0002 MiCare Nurse Call System 1 / 10Rev. 0 4/28/16

2.3. System Description2.3.1. System components shall include, but not limited to the following:

2.3.1.1. Patient Station2.3.1.2. Beacons2.3.1.3. Wireless 3-input transmitter2.3.1.4. Wireless Emergency Pull Cord Station2.3.1.5. Personal wireless emergency pendant2.3.1.6. Dome Lights2.3.1.7. Coordinator Bundle2.3.1.8. Power Supplies2.3.1.9. Integration Software

2.3.2. Call activation shall be by means of easy-to-identify, coloured call buttons, emergency pull cords, patient call cords or personal mobile pendant. All touch surfaces on devices shall be germ wipe-able to aid with infection control.

2.3.3. The over door indicator LED lights shall have a minimum four segments with programmable flashing and non-flashing colour combinations to indicate call types priority. Flashing rates are also to be programmable.

2.3.4. Ability to prioritize active calls by the current active attendant on the system.2.3.5. Alerts are to be displayed on the Nurse station PC via an Internet Browser. Event

type, location, time are to be displayed in order of priority. In the case of a mobile personal event the patient image shall also be displayed. All events are to be identified to their location on a building floor plan.

2.3.6. A voice path to the alert location shall be established to mobile or fixed devices (telephones, room intercoms and PA) on call activation.

2.3.7. Administration of system servers, including configuration, is web-based and does not require any additional software to be loaded on any device.

2.3.8. The server software shall be agnostic, allowing the use of Windows as the operating systems, Windows Server 2008 or later. All client communications to the server is to be via web browser only on any platform.

2.3.9. Programming of the system is done locally or remotely using a web-based application by any PC with access to the network. Systems requiring proprietary software installed on a PC for system programming will not be considered.

2.3.10. The system shall be interfaced with other communication systems within the facility. These integrations shall consist of the following:2.3.10.1. Pocket Pagers2.3.10.2. Wireless Telephones (PDA’s)2.3.10.3. Facility Telephone System with Audio 2.3.10.4. Patient Database Management System2.3.10.5. Patient Wandering System2.3.10.6. Access Control Systems2.3.10.7. Fire Monitoring & Alarm systems


2.3.11. All configuration parameters and data history shall be stored in non-volatile memory. All calls on the system will also be logged and retained for a minimum of two (2) years which can be retrieved as an archival log at any time from any web browser.

2.3.12. The system will include comprehensive activity reporting. All calls on the system will also be logged and retained for a minimum of two (2) years which can be retrieved as an archival log at any time from any web browser on the IP network.

2.3.13. System shall operate during power failure for a minimum of thirty minutes utilizing battery backed UL-1069 approved power supplies.

2.3.14. The nurse call equipment shall conform to the relevant standards below:2.3.14.1. CSA 22.2 #2052.3.14.2. UL-1069 Hospital Signaling and Nurse Call Equipment2.3.14.3. UL-2560 Emergency Call Systems for Assisted Living and

Independent Living Facilities2.3.14.4. FCC Part 15/Part 68, Class “B”2.3.14.5. CS-03

2.4.


2.5. Patient Stations

2.5.1. Prominent emergency and code blue buttons with soft glow LED border indicators for low light conditions.

2.5.2. Four LED activity indicators. Call point active, Telephone line status, Nurse Presence and fault indicator.

2.5.3. 6 soft touch side buttons; Cancel, Nurse In, Nurse Out, Staff Assist, Maintenance Required & Custom.

2.5.4. Two universal supervised ¼” jack for call cords with separate call points.2.5.5. Four supervised dry contact inputs and four outputs at rear of unit.2.5.6. Two Analog telephone RJ11 connections for extension pass through.2.5.7. Internal re-chargeable battery backup.2.5.8. Ultrasonic transmitter for mobile pendant room locating.2.5.9. Speaker and microphone for hands free speech operation.2.5.10. External USB programming port.2.5.11. High and low impedance paging amplifier input2.5.12. All buttons and inputs must be unique call points and can be prioritized.2.5.13. All buttons and plastics shall be of medical grade materials and easily germ

wipe-able compound. Buttons with disposable stick-on anti-bacterial covers are not acceptable.

2.5.14. Patient Station mounting plates shall be white and manufactured from a durable polycarbonate/ABS blend with snap-on surround to conceal screws.

2.5.15. Patient stations shall be capable of being replaced “hot” without removing system power, reprogramming or resetting controllers.

2.8.1. Must have an operational wireless radio for participating in wireless mesh emergency message routing.

2.8.2. Regular supervisory messages to Central system to ensure operation2.8.3. Records all activity to internal non-volatile memory

2.6.


2.7. Emergency Pull Station

2.7.1. Flush wall mounted complete with wipe clean surface2.7.2. Pull cord with germ wipe-able cord2.7.3. Large easily identifiable emergency button.2.7.4. Buttons for “staff assist” and “maintenance required”.2.7.5. Additional dry contact input on rear for accessory equipment2.7.6. Cancel at source capable.2.7.7. LED call indicator.2.7.8. Emergency Pull Station mounting plates shall be white and manufactured from a

durable polycarbonate/ABS blend with snap-on surround to conceal screws. Security screw to ensure Pull Station cannot be removed except by authorized personnel.

2.7.9. Emergency Pull Station shall be 100% wireless battery operated device. Battery supervision is mandatory.

2.7.10. Regular supervisory messages to Central system to ensure operation

2.8. Three Input Transmitter (ZF3)

2.8.1. Three dry contact inputs. One to be programmed for cancel at source option.2.8.2. Three input transmitter shall be 100% wireless battery operated device. Battery

supervision is mandatory.2.8.3. LED call indicator.2.8.4. Regular supervisory messages to Central system to ensure operation


2.9. Dome Lights

2.9.1. Dome lights shall include four segments with red, green, yellow & white LED’s.2.9.2. Manufactured with a shatterproof heat-resistant polycarbonate plastic lens.2.9.3. Dome lights shall be capable of being replaced “hot” without removing system power,

reprogramming or resetting controllers.2.9.4. Dome lights shall include a wired LED fault connection for LED supervision.2.9.5. Dome light colours shall be visible from up to 15 meters away.

2.10. Power Supplies2.10.1. Power supplies shall output 24V DC and connect to 120V mains.2.10.2. 120V battery back-up (UPS) shall be provided being capable of running the nurse call

system for at least 30 minutes after mains failure.2.10.3. Power supplies shall be mounted in an approved metal enclosure.2.10.4. Electronic fuses protect the power supply and automatically reset when the overload is

removed.

2.11. Integration Software2.11.1. A comprehensive web browser based software application that provides a clear display

of calls prioritized by the current authenticated attendant. Touch to select features like emergency event acceptance, decline or accept and open speech path direct to patient.

2.11.2. The interactive map interface must graphically display the type of call as well as nurse presence, allowing users to easily locate alerts at a glance. The specific location of the alert shall be displayed on a floor plan of the facility.

2.11.3. Offers activity reporting and centralized system management specific to health care facilities.

2.11.4. All information from each call is logged to a database allowing managers to conveniently assess call activity for more effective resource management.

2.11.5. Canned graphical reports with full filtering capability and options to output raw data for analysis in other software platforms.

2.11.6. Patient Record to include address information, patient photo, medications, family & caregiver contacts

2.11.7. System is capable of a self-managing automated “Patient Check-In System”2.11.8. Can centrally manage all devices installed


Part 3 - SYSTEM SEQUENCE OF OPERATION3.0. Patient Unit Operation

3.0.1. A patient call shall be activated following a momentary press of the button on a patient unit. On activation of a patient call, the system shall:

3.0.1.1. Sound a reassurance tone on the call-point for the duration of the patient pressing the call button.

3.0.1.2. Indicate to the patient that the call has been placed by means of a red reassurance light at the bedside call-point.

3.0.1.3. Illuminate an over door light above the entrance way to the patient’s room.3.0.1.4. Display customized call priority text such as “Code Blue” and the bed/room

number of the call in the browser window of all connected nurse station PC’s connected to the internal IP network. Sound an alert tone as per UL1069 until the call is cancelled. Each call point available on the originating device shall be uniquely identified in such a manner.

3.0.1.5. Display identical information as the nurse station browser to a mobile browser on a capable smart phone connected to the internal IP network.

3.0.1.6. Send Email or SMS (text) messages to any address.3.0.1.7. Either by automated rule or selection from the alarm indicating window, two-

way communication to bedside Patient Unit is required.3.0.2. Record the call duration and nurse presence duration in the in-built call log. The patient

call can be cancelled by a staff member entering the room and cancelling the call at the point of origin. On cancellation of a patient call, the system shall:

3.0.2.1. Cancel the patient call from the alert window on the nurse station PC, pagers and wireless phones.

3.0.2.2. Cancel the call-point reassurance light.3.0.2.3. Cancel the patient call indication from the over-door light of that room.3.0.2.4. Record the cancellation in the in-built call log.

3.1. Emergency Pull Station Operation3.1.1. A pull station call shall be activated following a momentary pull of the cord on the pull

station call-point or press of the emergency, staff assist and maintenance buttons. On activation of any call point , the system shall:

3.1.1.1. Indicate to the patient that the call has been placed by means of a reassurance light and a reassurance tone on the pull station.

3.1.1.2. Illuminate an over door light above the entrance way to the patient’s room or washroom.

3.1.1.3. Display customized call priority text such as “Washroom Emergency” and the bed/room number of the call in the browser window of all connected nurse station PC’s connected to the internal IP network. Sound an alert tone as per UL1069 until the call is cancelled. Each call point available on the originating device shall be uniquely identified in such a manner.



3.1.1.5. Send Email or SMS (text) messages to any address.

3.2. The pull station call can be cancelled by a staff member entering the room and cancelling the call at the point of origin. On cancellation of a pull station call, the system shall:


3.2.1.2. Cancel the patient call indication from the over-door light of that room.3.2.1.3. Record the cancellation in the in-built call log.

3.3. Three Input Transmitter (ZF3) Operation3.3.1. A ZF3 call shall be activated following a momentary closure of one of the dry contact

inputs on the device. On activation of any call point , the system shall:

3.3.1.1. Indicate that the call has been placed by means of a reassurance light.3.3.1.2. Illuminate an over door light above the entrance way to the patient’s room or

washroom.3.3.1.3. Display customized call priority text such as “Un-Authorized Door Opened” and

the bed/room number of the call in the browser window of all connected nurse station PC’s connected to the internal IP network. Sound an alert tone as per UL1069 until the call is cancelled. Each call point available on the originating device shall be uniquely identified in such a manner.


3.3.1.5. Send Email or SMS (text) messages to any address.

3.4. The ZF3 call can be cancelled by a staff member entering the room and cancelling the call at the point of origin. On cancellation of a ZF3 call, the system shall:


3.4.1.2. Cancel the patient call indication from the over-door light of that room.3.4.1.3. Record the cancellation in the in-built call log.

3.5. Emergency Alerts to Triggered Events Operations3.5.1. All events and subsequent actions to that event, “Rules”, shall have user controls for

time of day operation. Such that identical inputs such as pull station emergency can have different actions based on time of day that may or may not coincide with changes in attendant working shifts.

3.5.2. Each Alert or Rule must a minimum of ten escalations such that if the action of an emergency event is not attended to within a pre-determined time frame an automated “escalated” action will trigger.

3.5.3. A simple shift manger will indicated to the system which attending staff are present and/or on break. The shift manager will record the current telephone and pager extension the attendant can be reached at for the duration of their shift.


3.6. Reporting Operation3.6.1. All configuration parameters and data history shall be stored in each Patient Unit for

emergency retrieval in the case of catastrophic failure. Otherwise all data history is to be stored in a SQL database format on a central server.

3.6.2. All calls on the system will also be logged and retained for a minimum of two (2) years which can be retrieved as an archival log at any time from any GUI.

3.6.3. The system will include comprehensive activity reporting. All calls on the system will also be logged and retained for a minimum of two (2) years which can be retrieved as an archival log at any time from any GUI on the IP network.

3.6.4. The architecture shall be a centralized system architecture where all wards communicate with one central server or cluster of servers in hot standby mode.

3.7. Interface with access control.3.7.1. Display/annunciate all door alarms (maglocked doors).

3.8. Interface with fire alarm3.8.1. Display/annunciate all fire alarms by zone

PART 4 - EXECUTION4.0. DESIGN AND PERFORMANCE REQUIREMENTS

4.0.1. Installation of Nurse Call Systems4.0.1.1. Provide specified nurse call system components complete with required

accessories.4.0.1.2. Include costs for and arrange for system manufacturers 4.0.1.3. Provide patient units, pull stations and auxiliary three input transmitter devices

where shown.4.0.1.4. Stations shall be flush wall mounting. Each station shall be complete with

matching faceplates and a call cord for stations equipped with receptacle provisions.

4.0.1.5. Provide surface mounted dome lights where shown and connect complete. Mount each light to a flush wall or ceiling standard outlet box as required and as indicated. Coordinate connection of LEDs to output contacts in patient unit and LED fault to input of patient unit.

4.0.1.6. Provide all required system wiring. Wiring shall be copper conductor, colour coded, and in accordance with the system manufacturer's recommendations and instructions. Install wiring in conduit and cable tray and connect equipment in accordance with the system manufacturer’s certified wiring diagrams and instructions and under direct supervision of the manufacturer. Provide and arrange for authorized system manufacturer's representative to make all final equipment connections.

4.0.1.7. Install all devices and perform all work in accordance with the manufacturer's instructions and requirements and in accordance to all applicable codes of the governing bodies having jurisdiction.

4.0.1.8. Confirm locations of devices prior to roughing-in.4.0.2. Provide required interfacing to interconnected systems including but not limited to the

following:

4.0.2.1. Access control system.4.0.2.2. Fire alarm system.


DEMONSTRATION AND TRAINING

4.0.3. Staff of the facility shall receive comprehensive training by manufacturer trained personnel.

4.0.4. Training shall include a minimum of three hours per shift and will include hands-on instruction on the use of all system hardware and software.

END OF SECTION


MIR-ES-0002 MiCare Engineering Specification … · Web viewA simple shift manger will indicated to...

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