Microsoft 365 leicht gemacht - techdata-cloud.de · deal profitability Difficulty differentiating...

Microsoft 365 leicht gemacht Alexander Waldhaus, European Technical Solution Manager, Microsoft

Tech Data Europe

Tech Data empfiehlt Original Microsoft® Software

Local Logins /MSA

New PCs bought adhoc

PCs refreshed when dead

Employees using personal mobile devices

IT purchasing decisions

made “on the spot”

What does today look like for your customers?

“Good

enough”

platforms

No

technology

strategy

Legacy

back office

Fragmented

end-point

solutions

What does today look like for you?

Greater effort to maintain

customer base

Race to the bottom pricing impacts

deal profitability

Difficulty differentiating

brand

Cross-platform device management

requirements

Increased security exposure

Custom solutions required for

interoperability

Need to source best of breed

solutions

Increased implementation

and management

complexity Multiple technology vendors servicing

single client

Increasingly complex customer demands

Multiple tech products

Tougher competitive environment

4

Microsoft Vision

5

Microsoft Vision

6

Office 365

Business Premium

Office Applications Word, Excel, PowerPoint, Outlook,

OneNote, Publisher, and Access

Online Services Exchange, OneDrive (1TB), Skype for

Business, SharePoint, Teams

Business Apps Bookings, Outlook Customer Manager

Enhanced Security

Cross-platform

Consistent Security configuration across

Windows 10, Android and iOS devices

Rights Management, Sensitivity labeling

and intelligent Data Loss Prevention tips

Enforced device and documents encryption

Network protection from malware exploits

Remote wipe of business data from

lost or stolen devices

Device Management &

Simplified Admin

Mobile Device Management for Windows

10, Android and iOS with Microsoft Intune

Always up-to-date Office, Windows

and Windows Defender anti virus

Streamlined deployment of PCs

with Windows AutoPilot

Single admin console to setup and

manage users and devices

Auto-installation of Office apps

+ +

Includes upgrade benefits from Windows 7 Professional or Windows 8.1 Pro to Windows 10 Pro at no additional cost

Microsoft 365 Business

Microsoft 365 as basic tool for the MSP approach

7

Microsoft 365

Combination of: Office 365, Enterprise Mobility + Security,

Windows 10

Microsoft 365 Enterprise

Designed for SMB

Office 365 + Windows

Microsoft 365 Business

Microsoft 365 Flavor

8

Features (new in blue) O365 Business

Premium

Microsoft 365

Business

ERP (user/month) $12.50 $20

Get More Done

Collaboration Tools Email, Groups, Teams, Yammer

Online Meetings & HD Conferencing IM, Meetings, Audio & Video Conferencing

Online Document Storage OneDrive for Business

Content Creation Client Office apps on PC, Mac, Android & iOS

Build Your Business

Customer Management Lightweight CRM, Bookings, Listings, Connections

Business and Expense Management Invoicing, MileIQ, Business Center

Safe Guard Your Business

Simplified Device Setup Windows Auto-pilot, Automatic Office Install

Device Management Intune MDM for Windows, MacOS, iOS & Android

Windows Management and Advanced Device Security Enabling management of Win 10 Pro, BitLocker encryption, Upgrade rights to Windows 10 Pro for 7/8.1 Pro licenses

Data Security and Policies Selective data wipe, Azure Information Protection P1+, Intune app protection

Email and Document Security Data Loss Prevention*+, Office 365 ATP+, Exchange Online Archiving, Litigation Hold, eDiscovery

*Data Loss Prevention Features will be available Summer 2018 +Office client support for ATP, DLP, and Information Protection features will be available summer 2018

Comparison of Microsoft 365 Business and Office 365 Business Premium

9

Features (new in blue) Office 365

BP

Microsoft 365

Business

Microsoft 365

E3

Microsoft 365

E5

Estimated retail price per user per month $USD (with annual commitment) $12.50 $20 $32 $57

Maximum number of users 300 300 unlimited unlimited

Office Apps Install Office on up to 5 PCs/Macs + 5 tablets + 5 smartphones per user (Word, Excel, PowerPoint, OneNote,

Access), Office Online Business Business ProPlus ProPlus

Email & Calendar Outlook, Exchange Online 50GB 50GB unlimited unlimited

Chat-based

Workspace, Meetings Microsoft Teams, Skype For Business

File Storage OneDrive for Business 1 TB 1 TB unlimited unlimited

Social, Video, Sites Yammer, SharePoint Online, Planner

Stream

Business Apps Scheduling Apps – Booking, StaffHub

Business Apps – Outlook Customer Manager, MileIQ1 Business center2, Listings2, Connections2, Invoicing2

Threat Protection Microsoft Advanced Threat Analytics, Device Guard, Credential Guard, App Locker, Enterprise Data Protection,

Office 365 Advanced Threat Protection

Windows Defender Advanced Threat Protection

Office 365 Threat Intelligence

Identity & Access

Management

Azure Active Directory - SSPR Cloud Identities, MFA, SSO >10 Apps

Azure Active Directory - Conditional Access, SSPR Hybrid Identities, Cloud App Discovery, AAD Connect Health

Credential Guard and Direct Access

Azure Active Directory Plan 2

Device & App

Management

Microsoft Intune, Windows AutoPilot

Microsoft Desktop Optimization Package, VDA

Information

Protection

Unlimited Exchange Archiving3, Office 365 Data Loss Prevention*, Azure Information Protection Plan 1

Azure Information Protection Plan 2, Microsoft Cloud App Security, O365 Cloud App Security

On-Prem CAL Rights ECAL Suite (Exchange, SharePoint, Skype, Windows, SCCM, Win. Rights Management)

Compliance Litigation Hold, eDiscovery, Compliance Manager, Data Subject Requests

Advanced eDiscovery, Customer Lockbox, Advanced Data Governance

Analytics Power BI Pro, MyAnalytics

Voice PSTN Conferencing, Cloud PBX

[1] Available in US, UK, Canada; [2] Currently in public preview in US, UK, Canada; [3] Unlimited when auto-expanding turned on *Data Loss Prevention Features will be available summer 2018

Detailed comparison of plans

10

AutoPilot and Added Value

What is Windows 10 AutoPilot? The Windows 10 Auto Pilot optimizes the device deployment and represents the next step of evolution of device setup. The goal is, to drop ship every device directly to the end customer, whereas the partner deploys the device remotely within the M365 Backend.

What added value provides Auto Pilot for the reseller? With Microsoft Auto Pilot the reseller is able, to sell device setup as a service. Auto Pilot helps the reseller to optimize the time needed for new devices and defines a standard for deployment scenarios without the need for high priced software solutions.

12

AutoPilot Admin View

13

Auto Pilot - Setup

14

Auto Pilot - Setup

15

Auto Pilot - Setup

16

Device Serial Number: Hardware Serial Windows Product ID: Windows Key Hardware Hash: Hardware ID

Auto Pilot – Device CSV File

17

Auto Pilot: Hardware ID auslesen

How to

Boot in “Audit Mode” (STRG+SHIFT+F3) Script Installation und Ausführung Sysprep zu OOBE, Shut down (Out of the Box Experience) Details zu Deployment und Boot Möglichkeiten: https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/boot-windows-to-audit-mode-or-oobe

https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/boot-windows-to-audit-mode-or-oobe


















18

Auto Pilot - Setup

19

*click*

Auto Pilot - Setup

20

Auto Pilot - Setup

21

Disable Privacy Settings

Default features (always on)

Auto Pilot - Setup

22

AutoPilot: User Point of View

23

Auto Pilot – User based deployment

24


25


26


27


28


29


30


31


32


33


34


35


36


38

GDPR

Security Features

Why Microsoft 365 Enterprise is the Hero SKU right now

Data Policies and Labeling

Identity as the Security Key

Microsoft 365 Enterprise

39

Protect personal data - GDPR

40

Mit dem Ziel, personenbezogene Daten (Informationen) aller zu schützen, müssen Unternehmen (und Regierungen) gleichermaßen wertvolle Zeit und Ressourcen in Ihre Bemühungen investieren: Sie müssen definieren, wie: personenbezogene Daten erlangt, vorgehalten und verarbeitet werden physische und digitale Sicherheitsmaßnahmen ergriffen und unterhalten werden Pflege von notwendigen Dokumentationen im Bezug auf Einwilligung, berechtigtes Interesse, etc. Koordination von sicherer Zerstärung der Daten Risikomanagement Meldung wenn Daten “abhanden” gekommen sind (“Breach”)

41

Mit dem Ziel, personenbezogene Daten (Informationen) aller zu schützen, müssen Unternehmen (und Regierungen) gleichermaßen wertvolle Zeit und Ressourcen in Ihre Bemühungen investieren: Sie müssen definieren, wie: personenbezogene Daten erlangt, vorgehalten und verarbeitet werden

physische und digitale Sicherheitsmaßnahmen ergriffen und

unterhalten werden Pflege von von notwendigen Dokumentationen um Bezug auf Einwilligung, berechtigtes Interesse, etc Koordination von sicherer Zerstärung der Daten Risikomanagement Meldung wenn Daten “abhanden” gekommen sind (“Breach”)

42

Zu 80% besteht GDPR (DSGVO) aus den Formalvorgaben zu beschreiben, wie und warum Daten erlang werden und was wir mit ihn tun, solange wir sie haben. Jedoch sollten alle Security Ausgaben gegen Geschäftsziele und durch notwendigen Schutz gerechtfertigt sein, nichtg aufgrund von juristischer Normen. Es gibt keine Cyber Versicherung die for Verlust von Reputation, oder Pönalen durch Datenlecks schützt. Jeder Security Hersteller der “GDPR Compliance” anbietet, erzählt nicht die komplette Story. GDPR (DSGVO) ist zu80% juristische und prozessuale Arbeit durch den Endkunden, zu 20% “Security” durch den Reseller.

43

a DETECT SENSITIVE INFORMATION

CLOUD & SaaS APPS

MCAS

AIP scanner

Information Protection / Rights Management

44

HIGHLY CONFIDENTIAL

CONFIDENTIAL

GENERAL

PUBLIC

PERSONAL

Business-lead policies & rules;

configured by IT Automatic classification

Policies can be set by IT Admins for automatically

applying classification and protection to data

Recommended classification

Based on the content you’re working on, you can be

prompted with suggested classification

Manual reclassification

You can override a classification and optionally be

required to provide a justification

User-specified classification

Users can choose to apply a sensitivity label to the email

or file they are working on with a single click

CLASSIFY INFORMATION BASED ON SENSITIVITY


45

FINANCE

CONFIDENTIAL

SENSITIVITY LABELS PERSIST WITH THE DOCUMENT

Document labeling – what is it? Metadata written into document files

Travels with the document as it moves

In clear text so that other systems such as a DLP engine

can read it

Used for the purpose of apply a protection action or data

governance action – determined by policy

Can be customized per the organization’s needs


46

Labels are persistent and readable by other systems e.g. DLP engine

Label is metadata written to data

Sensitive data is automatically detected

CLASSIFICATION & LABELING EXAMPLE – SENSITIVE DATA Discover personal data and apply persistent labels


47

Labeling can be end-user driven

or automatically applied

CLASSIFICATION & LABELING EXAMPLE – DATA GOVERNANCE


48

PROTECTION EXAMPLE: DLP POLICY TO LIMIT DOCUMENT SHARING

Policy tips to

warn end users

Restrict or block sharing –

internally or externally

Across Office client applications –

mobile, desktop & tablets


49

Retention

Retain content in sites, mailboxes, and public folders

indefinitely or for a specific duration

In-place

Data remains in its original location in Office 365 and

users can continue to work with their documents or

mail, but a copy of the content as it existed when you

initiated the policy is preserved

Delete data

A retention policy can both retain and then delete data,

or simply delete old data without retaining it

AUTOMATICALLY RETAIN AND DELETE DOCUMENTS IN OFFICE 365 WITH DATA GOVERNANCE


50

User browses

to a website

User runs a

program

Office 365 ATP Email protection

User receives

an email

Opens an

attachment

Clicks on a URL

+

Windows Defender ATP End Point protection

Brute force

an account

Reconnaissance

Lateral

Movement

Domain

Dominance

Azure ATP Identity protection

!

!

!

Exploitation Installation

Command and

Control channel

C:\

51

Microsoft Advanced Threat Protection for Office 365 (Focus Exchange Online)

Lig

ht B

lue

R0 G

188 B

242

Gre

en

R16 G

124 B

16

Red

R232 G

17 B

35

Mag

en

taR

180 G

0 B

158

Pu

rple

R92 G

45 B

145

Blu

eR

0 G

120 B

215

Teal

R0 G

130 B

114

Yello

wR

255 G

185 B

0

Ora

ng

eR

216 G

59 B

1

Lig

ht Y

ello

wR

255 G

241 B

0Lig

ht O

ran

ge

R255 G

140 B

0Lig

ht M

ag

en

taR

227 G

0 B

140

Lig

ht P

urp

leR

180 G

160 B

255

Lig

ht T

eal

R0 G

178 B

148

Lig

ht G

reen

R186 G

216 B

10

Dark

Red

R168 G

0 B

0D

ark

Mag

en

ta

R92 G

0 B

92

Dark

Pu

rple

R50 G

20 B

90

Mid

Blu

eR

0 G

24 B

143

Dark

Teal

R0 G

75 B

80

Dark

Gre

en

R0 G

75 B

28

Dark

Blu

eR

0 G

32 B

80

Mid

Gra

yR

115 G

115 B

115

Dark

Gra

yR

80 G

80 B

80

Ric

h B

lack

R0 G

0 B

0

Wh

iteR

255 G

255 B

255

Gra

yR

210 G

210 B

210

Lig

ht G

ray

R230 G

230 B

230

Identity as the control plane

On-premises

Windows Server Active Directory

Lig

ht B

lue

R0 G

188 B

242

Gre

en

R16 G

124 B

16

Red

R232 G

17 B

35

Mag

en

taR

180 G

0 B

158

Pu

rple

R92 G

45 B

145

Blu

eR

0 G

120 B

215

Teal

R0 G

130 B

114

Yello

wR

255 G

185 B

0

Ora

ng

eR

216 G

59 B

1

Lig

ht Y

ello

wR

255 G

241 B

0Lig

ht O

ran

ge

R255 G

140 B

0Lig

ht M

ag

en

taR

227 G

0 B

140

Lig

ht P

urp

leR

180 G

160 B

255

Lig

ht T

eal

R0 G

178 B

148

Lig

ht G

reen

R186 G

216 B

10

Dark

Red

R168 G

0 B

0D

ark

Mag

en

ta

R92 G

0 B

92

Dark

Pu

rple

R50 G

20 B

90

Mid

Blu

eR

0 G

24 B

143

Dark

Teal

R0 G

75 B

80

Dark

Gre

en

R0 G

75 B

28

Dark

Blu

eR

0 G

32 B

80

Mid

Gra

yR

115 G

115 B

115

Dark

Gra

yR

80 G

80 B

80

Ric

h B

lack

R0 G

0 B

0

Wh

iteR

255 G

255 B

255

Gra

yR

210 G

210 B

210

Lig

ht G

ray

R230 G

230 B

230


On-premises


VPN

BYO

SaaS Azure

Cloud

Public cloud

Customers

Partners

Lig

ht B

lue

R0 G

188 B

242

Gre

en

R16 G

124 B

16

Red

R232 G

17 B

35

Mag

en

taR

180 G

0 B

158

Pu

rple

R92 G

45 B

145

Blu

eR

0 G

120 B

215

Teal

R0 G

130 B

114

Yello

wR

255 G

185 B

0

Ora

ng

eR

216 G

59 B

1

Lig

ht Y

ello

wR

255 G

241 B

0Lig

ht O

ran

ge

R255 G

140 B

0Lig

ht M

ag

en

taR

227 G

0 B

140

Lig

ht P

urp

leR

180 G

160 B

255

Lig

ht T

eal

R0 G

178 B

148

Lig

ht G

reen

R186 G

216 B

10

Dark

Red

R168 G

0 B

0D

ark

Mag

en

ta

R92 G

0 B

92

Dark

Pu

rple

R50 G

20 B

90

Mid

Blu

eR

0 G

24 B

143

Dark

Teal

R0 G

75 B

80

Dark

Gre

en

R0 G

75 B

28

Dark

Blu

eR

0 G

32 B

80

Mid

Gra

yR

115 G

115 B

115

Dark

Gra

yR

80 G

80 B

80

Ric

h B

lack

R0 G

0 B

0

Wh

iteR

255 G

255 B

255

Gra

yR

210 G

210 B

210

Lig

ht G

ray

R230 G

230 B

230


On-premises


VPN

BYO

Microsoft Azure Active Directory

Azure

Cloud

Public cloud

Customers

Partners

Lig

ht B

lue

R0 G

188 B

242

Gre

en

R16 G

124 B

16

Red

R232 G

17 B

35

Mag

en

taR

180 G

0 B

158

Pu

rple

R92 G

45 B

145

Blu

eR

0 G

120 B

215

Teal

R0 G

130 B

114

Yello

wR

255 G

185 B

0

Ora

ng

eR

216 G

59 B

1

Lig

ht Y

ello

wR

255 G

241 B

0Lig

ht O

ran

ge

R255 G

140 B

0Lig

ht M

ag

en

taR

227 G

0 B

140

Lig

ht P

urp

leR

180 G

160 B

255

Lig

ht T

eal

R0 G

178 B

148

Lig

ht G

reen

R186 G

216 B

10

Dark

Red

R168 G

0 B

0D

ark

Mag

en

ta

R92 G

0 B

92

Dark

Pu

rple

R50 G

20 B

90

Mid

Blu

eR

0 G

24 B

143

Dark

Teal

R0 G

75 B

80

Dark

Gre

en

R0 G

75 B

28

Dark

Blu

eR

0 G

32 B

80

Mid

Gra

yR

115 G

115 B

115

Dark

Gra

yR

80 G

80 B

80

Ric

h B

lack

R0 G

0 B

0

Wh

iteR

255 G

255 B

255

Gra

yR

210 G

210 B

210

Lig

ht G

ray

R230 G

230 B

230

Customers

Azure AD as the control plane

On-premises

Partners

Azure

Cloud

Public cloud

Microsoft Azure Active Directory

BYO


Lig

ht B

lue

R0 G

188 B

242

Gre

en

R16 G

124 B

16

Red

R232 G

17 B

35

Mag

en

taR

180 G

0 B

158

Pu

rple

R92 G

45 B

145

Blu

eR

0 G

120 B

215

Teal

R0 G

130 B

114

Yello

wR

255 G

185 B

0

Ora

ng

eR

216 G

59 B

1

Lig

ht Y

ello

wR

255 G

241 B

0Lig

ht O

ran

ge

R255 G

140 B

0Lig

ht M

ag

en

taR

227 G

0 B

140

Lig

ht P

urp

leR

180 G

160 B

255

Lig

ht T

eal

R0 G

178 B

148

Lig

ht G

reen

R186 G

216 B

10

Dark

Red

R168 G

0 B

0D

ark

Mag

en

ta

R92 G

0 B

92

Dark

Pu

rple

R50 G

20 B

90

Mid

Blu

eR

0 G

24 B

143

Dark

Teal

R0 G

75 B

80

Dark

Gre

en

R0 G

75 B

28

Dark

Blu

eR

0 G

32 B

80

Mid

Gra

yR

115 G

115 B

115

Dark

Gra

yR

80 G

80 B

80

Ric

h B

lack

R0 G

0 B

0

Wh

iteR

255 G

255 B

255

Gra

yR

210 G

210 B

210

Lig

ht G

ray

R230 G

230 B

230Microsoft Authenticator

A mobile authenticator application for all platforms

1000s OF APPS, 1 IDENTITY

Converges the existing Azure Authenticator and all consumer Authenticator applications.

MFA for any account, enterprise or consumer and 3rd party : Push Notifications/OTP

Device Registration (workplace join)

SSO to native mobile apps - Certificate-based SSO

Sign in to a device (Windows Hello), app, or website without a password

Lig

ht B

lue

R0 G

188 B

242

Gre

en

R16 G

124 B

16

Red

R232 G

17 B

35

Mag

en

taR

180 G

0 B

158

Pu

rple

R92 G

45 B

145

Blu

eR

0 G

120 B

215

Teal

R0 G

130 B

114

Yello

wR

255 G

185 B

0

Ora

ng

eR

216 G

59 B

1

Lig

ht Y

ello

wR

255 G

241 B

0Lig

ht O

ran

ge

R255 G

140 B

0Lig

ht M

ag

en

taR

227 G

0 B

140

Lig

ht P

urp

leR

180 G

160 B

255

Lig

ht T

eal

R0 G

178 B

148

Lig

ht G

reen

R186 G

216 B

10

Dark

Red

R168 G

0 B

0D

ark

Mag

en

ta

R92 G

0 B

92

Dark

Pu

rple

R50 G

20 B

90

Mid

Blu

eR

0 G

24 B

143

Dark

Teal

R0 G

75 B

80

Dark

Gre

en

R0 G

75 B

28

Dark

Blu

eR

0 G

32 B

80

Mid

Gra

yR

115 G

115 B

115

Dark

Gra

yR

80 G

80 B

80

Ric

h B

lack

R0 G

0 B

0

Wh

iteR

255 G

255 B

255

Gra

yR

210 G

210 B

210

Lig

ht G

ray

R230 G

230 B

230Identity-driven security

CLOUD-POWERED PROTECTION

Conditions

Allow access or

Block access

Actions

Enforce MFA per

user/per app

User, App sensitivity

Device state

Location User

NOTIFICATIONS, ANALYSIS, REMEDIATION, RISK-BASED POLICIES

CLOUD APP DISCOVERY PRIVILEGED IDENTITY MANAGEMENT

MFA

IDENTITY PROTECTION

Risk

Lig

ht B

lue

R0 G

188 B

242

Gre

en

R16 G

124 B

16

Red

R232 G

17 B

35

Mag

en

taR

180 G

0 B

158

Pu

rple

R92 G

45 B

145

Blu

eR

0 G

120 B

215

Teal

R0 G

130 B

114

Yello

wR

255 G

185 B

0

Ora

ng

eR

216 G

59 B

1

Lig

ht Y

ello

wR

255 G

241 B

0Lig

ht O

ran

ge

R255 G

140 B

0Lig

ht M

ag

en

taR

227 G

0 B

140

Lig

ht P

urp

leR

180 G

160 B

255

Lig

ht T

eal

R0 G

178 B

148

Lig

ht G

reen

R186 G

216 B

10

Dark

Red

R168 G

0 B

0D

ark

Mag

en

ta

R92 G

0 B

92

Dark

Pu

rple

R50 G

20 B

90

Mid

Blu

eR

0 G

24 B

143

Dark

Teal

R0 G

75 B

80

Dark

Gre

en

R0 G

75 B

28

Dark

Blu

eR

0 G

32 B

80

Mid

Gra

yR

115 G

115 B

115

Dark

Gra

yR

80 G

80 B

80

Ric

h B

lack

R0 G

0 B

0

Wh

iteR

255 G

255 B

255

Gra

yR

210 G

210 B

210

Lig

ht G

ray

R230 G

230 B

230

How to place Microsoft 365?

Lig

ht B

lue

R0 G

188 B

242

Gre

en

R16 G

124 B

16

Red

R232 G

17 B

35

Mag

en

taR

180 G

0 B

158

Pu

rple

R92 G

45 B

145

Blu

eR

0 G

120 B

215

Teal

R0 G

130 B

114

Yello

wR

255 G

185 B

0

Ora

ng

eR

216 G

59 B

1

Lig

ht Y

ello

wR

255 G

241 B

0Lig

ht O

ran

ge

R255 G

140 B

0Lig

ht M

ag

en

taR

227 G

0 B

140

Lig

ht P

urp

leR

180 G

160 B

255

Lig

ht T

eal

R0 G

178 B

148

Lig

ht G

reen

R186 G

216 B

10

Dark

Red

R168 G

0 B

0D

ark

Mag

en

ta

R92 G

0 B

92

Dark

Pu

rple

R50 G

20 B

90

Mid

Blu

eR

0 G

24 B

143

Dark

Teal

R0 G

75 B

80

Dark

Gre

en

R0 G

75 B

28

Dark

Blu

eR

0 G

32 B

80

Mid

Gra

yR

115 G

115 B

115

Dark

Gra

yR

80 G

80 B

80

Ric

h B

lack

R0 G

0 B

0

Wh

iteR

255 G

255 B

255

Gra

yR

210 G

210 B

210

Lig

ht G

ray

R230 G

230 B

230

Add your services to Microsoft 365 Business

Pro

fita

bili

ty

This page highlights typical services that partners add on to their sales of Microsoft 365 Business.

Review and select the services that are applicable to your offerings and customers.

Microsoft 365 Business Suggested Revenue $20 user/month

One-time project services Typical

Revenue

Typical

Margins

Premium Cloud Roadmap

Development &

Deployment

$35 - $70/ user 35-40%

Advanced IT Security Audits $20 - $30/ user

Basic Initial Setup &

Migration

$35 - $50/ user

Total price for offering all of the

above project services

$90-$150/user

Recurring managed services Typical

Revenue

Typical

Margins

Premium Key business process automation using flow & power apps

Desktop as a service (hosted desktop, virtual workspace, application management)

BI-driven automated dashboards (incidents logged, threats prevented)

Simplified control panels

$25 - $50

user/month

40-50%

Device as a service (hardware support) $75

user/month

Advanced Cyber-attack threat monitoring & prevention (virus, malware, ransomware, phishing, spam)

Endpoint security monitoring and remediation (laptops, PC’s, tablets, mobile phones)

Security protocol compliance monitoring, management, and remediation

Security admin based on remote portal score, and remote portal support

Automated archiving, compliance monitoring and remediation

Corrupt device quarantining and download prevention

BYOD control

Encryption monitoring and remediation

$15 - $25

user/month

Backup and DRaaS $10

user/month

Basic Help desk and remote user support (chat, phone, Skype)

Remote device monitoring and management

Identity & access (AD) monitoring, management and remediation

E-learning (online, self paced)

$10 - $15

user/month;

Total price for offering all of the above managed services $125-$175

user/month

Note: revenue and margins levels are typical for European and North American Partners interviewed, and may vary depending on local market conditions.

60

Q & A

Microsoft 365 leicht gemacht - techdata-cloud.de · deal profitability Difficulty differentiating...

Documents

Transcript of Microsoft 365 leicht gemacht - techdata-cloud.de · deal profitability Difficulty differentiating...