Staff MatchingWhy It Works

Mickie Muroff

and

Menorca Collazo

Staff MatchingWhat is it?

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What is Staff Matching?

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� It is the concerted effort on the part of a provider

organization to recruit and train staff who match the

interests and personalities of a person or people who use

services

� The match can be for a home, a classroom, a person, or an

activity

� The person determines which supports they want in order

to support the life they want

Determining That “Perfect Match”

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A customized profile for the ideal staff match is developed by

the person and it includes:

� The skills necessary to support the person(s) to provide the

needed supports

� The personality traits of the desired for that staff

� Any shared Interests with the desired staff

Matching for People Through Body Language

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How to match with people who communicate with body

language:

• Use the “Typical Day/Better Day/Worse Day” scenario

• Analyze those “Days” and characteristics of staff who make

“Better Days” for that person

• When a person seeks out a staff member’s company, describe the

characteristics of that staff, and why the person sought him/her out.

• Ask people who know the person well about staff who get along

best with the person, or who the person goes to for comfort, laughs

aloud with most, etc.

A template for Staff Matching

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The Person Centered Thinking course provides a

Template to use to support determining the best possible

staff match.

The Learning Community-PCP 2012

Supports Needed Skills Required PERSONALITY CHARACTERISTICS

NICE TO HAVE (SHARED INTERESTS)

Matching for_____________

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Staff Matching: An Example

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� Example of completed Staff Matching template from PCT class.

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Organizational Considerations

How Staff Matching Helps the Organization

Recruiting to Support Staff Matching

The Benefits of a Good Staff Matching?

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� Improves people’s satisfaction with services and supports

� Greatly improves staff satisfaction with the work

� Reduces staff turnover

� Makes the days go by faster and people have more fun

� Positively impacts behavior support efforts

� Saves money: fewer behavior consults, repairs,

hiring/training new staff

Recruiting and Hiring

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� How do you advertise now?

� Write customized ads that contain positive descriptions of the

person or group for whom you are recruiting

� Recruit from unlikely pools of people and unlikely places

� Conduct a leisure interest survey for new hire/staff as a part of

the job application in order to match individuals interests

� Involve people in developing the interview questions

� Involve people in the actual interview and give them veto

power

Create a Better Match with Existing Staff

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Staff who appreciate a person’s gifts are

likely to be candidates for a good match

� Review existing staff assignments with fresh eyes to

focus on the effectiveness of the match

� Select the best staff that matches the interests in order

to create better matches

� Match staff for certain activities, e.g. the best match to

support a shopping trip, attending a ballgame, or for

personal care

Questions and Feedback

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Thank youFor Georgia Collaborative ASO general inquiry or questions please email:

GACollaborativepr@beaconhealthoptions.com