MGT3454BES Software Defined Data Center (SDDC) in your or ... · Software Defined Data Center...

Larry Socher

MGT3454BES

#VMworld #MGT3454BES

Software Defined Data Center (SDDC) in your Journey to Cloud

VMworld 2017 Content: Not fo

r publication or distri

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Software Defined Data Center (SDDC) in your Journey to Cloud

September 2017

Larry Socher, Global Lead Infrastructure Growth & Strategy



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3Copyright © 2017 Accenture All rights reserved.

• Cloud First and Journey to Cloud

• Software Defined Data Center (SDDC) and your Journey to Cloud

• Accelerating the Journey and Capturing the Value

• Hybrid Cloud and VMware on AWS

• Tailoring your Hybrid Cloud Journey

• Q&A

Agenda



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JOURNEY TO CLOUD

Application and infrastructure

enabled approach to transform

operations in the cloud.

CLOUD STRATEGY

CLOUD FIRSTDriving business outcomes and innovation in the cloud. Spanning business and technology buyers

END TO END SPECTRUM OF AS-A-SERVICE SOLUTIONS

SUPPORTED BY SECURITY, ANALYTICS, AUTOMATION AND ARTIFICIAL INTELLIGENCE

CLOUD STRATEGY

WE HELP OUR CLIENTS AT ALL DIFFERENT STAGES EMBRACE CLOUD:

JOURNEY TO CLOUD

CLOUD APPLICATIONS

INDUSTRY-SPECIFIC CLOUD SOLUTIONS

Application andinfrastructure-enabled approach to transform

operations in the cloud.

Changing the way businesses operate with cloud-based

applications: SAP, Oracle, Salesforce, Workday, as well as custom, cloud-native application

development powered by NEW Tech.

Transforming the way entire industries work by leveraging cloud–based solutions and business

services.

CLOUD FIRST



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WHY ARE OUR CLIENTS MOVING TO THE CLOUD?

SPEED & AGILITY

Clients are looking for quicker time to market due to the innovations

happening in the market place , along with

operational efficiencies to prevent ‘road blocks’

COST EFFICIENCY & OPTIMIZATION

Clients are looking at ways to improve the return on

their investments and optimize their Infrastructures

to avoid expensive management and

maintenance. Leverage sunk their current

infrastructure and through M&A and are looking for

ways to utilize them.

SECURITY & CONTROL

Clients want to de-risk their infrastructure and investments by making them secure and not vulnerable to security

attacks

IMPROVE SERVICE LEVELS

Clients want to improve user experience and

service levels providing increased performance of applications with minimal

latency and errors and reduced outages and

minimized MTTR



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ANALYTICS POWERED

OPTIMIZATION AND PREDICTIVE

OPERATIONS

SELF-SERVICE

VIRTUALIZATION

STANDARDISATION

AUTOMATION

API’S

MOST CLIENTS WILL LAND ON A HYBRID CLOUD JOURNEY WITH VARYING DEGREES OF PUBLIC & PRIVATE ADOPTION

IT has been having trouble keeping pace with the business which is increasingly adopting agile methodologies and DevOps to outpace competition.

Business are increasingly turning to Public Cloud providers like Microsoft and Amazon to improve agility, increase resource utilization, lower costs, strengthen security, and improve service levels.

While we believe that our clients will eventually migrate to Public Clouds, many of our clients will remain committed to evolve their traditional data centers into Private Clouds for regulatory reasons, proximity, performance and recouping costs/maximizing your ROI.

We believe the majority of our clients will have Hybrid Cloud environments for the next 5 to 10 years with increasing percentage of Public Cloud during this Cloud Journey.



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ACCENTURE PROVIDES HYBRID CLOUD AND INFRASTRUCTURE SERVICES TAILORED TO OUR CLIENTS JOURNEY

Users Developers/Operators

Private Cloud

VMware

Public Cloud

Azure AWS Google SaaS

Managed Legacy

Fulfillment and Trouble Management Analytics Powered Predictive Operations

Cloud Analytics

Cloud Management Platform

Cloud Integration

• Multi-Channel Customer Interaction

• Big Data and Analytics• SAP • Legacy Business Logic

(wrapped in microservices)

Accenture teams with industry leading partners to offer a complete set of services with E2E Enterprise SLAs for Cloud and

legacy environments powered by an integrated Accenture Cloud Platform leveraging automation, analytics, and artificial

intelligence to accelerate time to market, minimize cost, and improve service levels throughout their Journey to Cloud.

Manage and troubleshoot our clients applications that span and integrate this hybrid environment.



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• Q&A

Agenda



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SDDC AND INFRASTRUCTURE AS AN ENABLER

How do you transform your data center and infrastructure from

being a bottleneck into an enabler of the business through your

Journey to Cloud



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SOFTWARE DEFINED INFRASTRUCTURE

STANDARDIZED

SERVICE

CATALOG

AGILE/CLOUD

OPERATING

MODEL

UPSKILL

ORGANIZATIONPLATFORM/TOOLS

TRANSFORMING INFRASTRUCTURE TO AN ENABLERKEY THINGS TO GET RIGHT



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STANDARDIZING SERVICE CATALOG



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AGILE/CLOUD OPERATING MODEL



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UPSKILL ORGANIZATION



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PLATFORMS AND TOOLS

Prioritize remediation activities based on

business impact. Automate remediation.

Device Inventory,NOS Alerts,Contracts,

RMA Incidents

Real-Time Integrated

View of Infrastructure

Topology

CiscoAlerts

Collection/assembly of infrastructure and

operational data including real-time topology

for SDI (e.g. NFV and SDN). Apply analytics

for Predictive Operations.

Apply Artificial Intelligence to continually

improve and optimize operations.

LEARN & OPTIMIZEIntelligence for Continuous Improvement

ACTION & AUTOMATIONPrioritize Activities & Automate

DATA & INSIGHTSAggregate Data and Analyze

Predictive Modeling & Business Services

Infrastructure Dependence

Criticality Index

Prioritized Remediation

& Automation

Artificial

Intelligence



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SOFTWARE DEFINED INFRASTRUCTURE TRANSFORMATION

Monitoring detects

activity and triggers

service request…

IT initiates applicable

governance and

processes …

IT deploys server,

network, storage,

security capacity…

IT optimizes new

demand within the

existing enterprise…

IT manages new

workloads across

providers…

IT enforces policy

throughout workload

lifecycle…

Workloads

Confined to

on-premise

Workloads move

across on-premise,

colocation or cloud

Manual checklist

driven operations

Automated &

policy based

operations

Deployment in

weeks

Deployment in

minutes

Low

utilization

Dynamically

optimized

Add-on security &

IT Controls

Embedded

security,

Compliance &

IT Controls

Opaque usage &

cost allocation

Transparent

usage-based

show backs

IT allocates usage-based

costs in real-time and

transparently.

Manual service

model

Automated

self-service

in minutes

HOSTING & CLOUD NETWORK END USER COMPUTE SERVICE DESK



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• Q&A

Agenda



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17Copyright © 2017 Accenture All rights reserved.17

ACCELERATING SOFTWARE DEFINED DATA CENTER (SDDC) WITH VMWARE VALIDATED DESIGNS (VVD)

MANAGEMENT POD

EDGE POD COMPUTE POD STORAGE POD

PHYSICAL LAYOUT

• One per Validated Design

• Spans a Single Rack

• 2 Top-of-Rack/Leaf Switches

• Compute: 4 Virtual SAN Ready Nodes

• Network: vSphere Distributed Switch & NSX

SDDC COMPONENTS• NSX Controller Cluster for Compute

• NSX Edge Gateways

SDDC COMPONENTS• Business Workloads

• NSX Logical Switches

• NSX Distributed Firewall

• NSX Edge Gateways for Application Workloads

SDDC COMPONENTS• Storage Arrays with Broad Service

Levels

SDDC COMPONENTS

• Management & Compute Platform Services Controllers

• Management & Compute vCenter Server Instances

• Management & Compute NSX Managers

• Management NSX Controller Cluster

• vRealize Operations Manager Nodes at Scale

• vRealize Log Insight Nodes at Scale

• Additional VMware Validated Design Specific Components

PHYSICAL LAYOUT• One per Validated Design

• Spans a Single Rack


• Compute: 4 Virtual SAN Ready Nodes


PHYSICAL LAYOUT• Multiple per Validated

Design

• Spans one or More Racks

• 2 Top-of-Rack/Leaf Switches per Rack

• Compute Capacity to Meet Workload Demands

PHYSICAL LAYOUT• Multiple per Validated

Design

• One or More Storage Arrays per Rack


• Any Supported Storage Protocol per HCL


• Any Supported Storage Protocol per HCL

• Storage: Virtual SAN & NFS • Storage: Virtual SAN • NFS, iSCSI and/or FC/FCoE

Accenture leverages the VMware Validated Designs (VVDs) to jump start the deployment of the Software

Defined Data Center (SDDC) accelerating deployment from months to days



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CLOUD MIGRATION FACTORY

18

Accenture has developed a Cloud Migration Factory powered by our Accelerate platform that can move

over 1,000 applications a month to Hybrid Cloud

3. MIGRATION EXECUTION2. MIGRATION DESIGN1. MIGRATION PLANNING0. APPLICATION DISPOSITION

KEY OUTCOMES AND ACTIVITIES

• Disposition of applications

and workloads across the

datacenter landscape

• Disposition questionnaire

focused on information for

migration factory pipeline

• Additional information

gathered to develop

architectural options

• Enable of migration factory

pipeline based on disposition

and dates established in

this phase


• Inventory of applications,

instances, services, and third-

party connections

• Completed application

questionnaires, detailed

understanding of application

and infrastructure relationships

and move together

requirements

• Defined migration bundles and

alignment of those bundles to a

migration schedule

• Updated migration

cost estimate


• Creation of detailed

processes and templates for

migration methods

• Migration and test scripts

developed, validated &

signed-off

• Sequencing of bundle activities

• Third party dependencies

defined and addressed

• Completion of remediation and

latency testing


• Implementation of network

connectivity and core

infrastructure waves

• Acceptance and scheduling of

bundle migration activities

• Execution of pre-migration (T-)

activities and T0 wave planning

• Completion of infrastructure and

business migration waves

• Updates to operational

processes and documentation

• Collection and implementation

of lessons learned



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19

Current State• Costly Operations• Inability to quickly scale• Large capital investments not fully depreciated• Legacy Processes• Outdated tools and applications

Future State• Continual cost optimization• Agility to scale up and down as needed• Cost transparency and flexibility/Speed to market• Service levels match business need

Copyright © 2017 Accenture All rights reserved.

Decreased Annual Expenditures

Hardware / Data Center $40.1M -54%

Software $74.2M -70%

Labor $31.3M -19%

Outsourcing $63.0M -61%

Public Cloud $82.1M 492%

Net Annual Savings *beyond year 3:

$126.5M -27%

▪ Aggressively prioritise data center consolidation and decommissioning projects

▪ Software licence review

▪ Public IaaS contract restructuring & price negotiation

▪ Predictive Operations

▪ Network Virtualization

▪ Software Defined Data Center

▪ Shift existing VM workloads to IaaS

▪ Shift existing database workloads to DBaaS

Embrace Public IaaS & DBaaS

▪ Application cost rationalization against prime vs. non-prime value chain business processes

▪ Replace non-prime business value chains with SaaS and BPaaS solutions

Embrace Public SaaS & BPaaS

▪ Application redundancy elimination

▪ Legacy Application Modernization

▪ PaaS platform consolidation of custom code environments

▪ Test, Dev, QA environment consolidation

▪ DevOps Op Model transformation

▪ O365 for Audio/Video, Collaboration and Email

▪ Tight alignment of application costs attributed to business processes

Embrace Public PaaS & SaaS

11.23% IT Savings 7.47% IT Savings 8.61% IT Savings

6 months 12 months 24 months 36 months

Short Term, Minimise SpendOptimize for Efficiency

Re-Architect for Efficiency

Co

st s

avin

g

IT Enabled Business Optimization

▪ AI is the new UI / Robotic Process Automation

▪ Increased user self service

▪ Increased Customer interaction via Social platforms

▪ Working capital reduction through increased MI transparency, service based charging, Analytics & BI

▪ More effective management through increased KPI transparency

▪ Workforce efficiency & reduced travel by increased use of The Workforce Marketplace

IT Enabled Business Optimization

Additional 10-40% savings for the business;

IT costs might increase

CLOUD MIGRATION BUSINESS CASEAccenture has developed a Cloud Migration Business Case allowing us to help our clients assess the value

they can drive by moving to a Hybrid Cloud



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• Q&A

Agenda



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ACCENTURE HYBRID CLOUDSUPERPOP ARCHITECTURE

Copyright © 2017 Accenture. All rights reserved. 21

• Provides routing and failover/convergence control for the backbone

• Highly resilient routers (device redundancy and acting as HA pair)

• Routing to allow fastest path from region to region

• Dedicated Connectivity Zones

• Cloud - Direct Connect (AWS) and Express Route (Azure) connection

• Internet Zone - Internet exchange enables direct connection to multiple ISP’s

• Client Zone - Ethernet exchange provides direct connectivity to multiple Ethernet carriers for client & office connectivity

• Cloud to Cloud communications facilitated through Internal Core DC Common Services Zone, no direct 3rd party cloud to 3rd party cloud connectivity

Super PoP

Cloud Zone

Azure Amazon

Google

Accenture

Private Cloud

Resilient, redundant network backbone

Amazon Azure Google

Internet Client



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ACCENTURE SOFTWARE UTILITY SERVICES (SUS)

SUS delivers a fully managed service residing over a High Availability infrastructure designed from the ground up to support mission critical applications for Accenture's most demanding Clients.

• SUS is a Software as a Service (SaaS) Delivery Center within Accenture IS for enterprise applications.

• Accenture-owned and operated resilient VMware Private cloud partnering with AWS & Azure for hybrid cloud capabilities

• Accustomed to operating Highly Complex mission critical systems with the need for high compute and availability

• PCI-DSS level 1 certified for complete delivery solution

• SSAE16 SOC 2 credentialed

• Built to Operate “as a service” with three regions to deliver in specific markets or globallyVMworld 2017 Content: N

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KEY SUS BUSINESS METRICS FOR FISCAL 2016

275 BillionSearches

$79 BillionE-Commerce

715 MillionBookings

1/2 BillionPassengers

500+ Employees

60+Clients

32 MinMTTR P1/P2

99.96%UptimeVMworld 2017 Content: N

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• Q&A

Agenda



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HOSTING & CLOUD TRANSFORMATIONEXAMPLE HYBRID CLOUD JOURNEY

SOFTWARE

DEFINED

INFRASTRUCTURE

WAVE 1 WAVE 2 WAVE 3CONTINUOUS

IMPROVEMENT/REFRESH• Baseline NG HCI Solution/POD

for Software Defined Data Center (SDDC)

• SDDC Compute Automation

• SDDC Network Automation

• SDDC Self-Service (SNOW) POC

• Develop Legacy DC Consolidation

and Migration Plan

• Wrap MF with APIs

• SDDC Micro-Segmentation/Security

• SDDC Migration Factory

• Enhanced SDDC Self-Service

(Expanded Catalog/Compliance)

• DC Consolidation/Migration to SDDC

• Introduce Public Cloud

• Expose as MF as Micro-Services

• Adopt Cloud Backup and Archive Solution

• Maximize virtualization of On-Premise

Infrastructure

• Extend Micro-Segmentation

to Public, Sites, and Mobile Devices

• Complete SDDC Migrations

(only bare metal and MF left)

• Enhanced Public Cloud (Multi-

Channel, Big Data)

• Retire MF

• Leverage Cloud to host property

infrastructure (PMS/POS)

• Expanded SDDC Automations

• Expanded Support of Configs

for Service Catalog

• Increased Integration (Policy)

across Cloud, Network,

Workplace, and Service Desk

• Increased API Exposure for

Apps/Developers

CATALOG,

OPERATING MODEL

& PEOPLE

• MVP – Compute/Storage/Network

• Define Cloud Operating Model

and Roadmap

• Define new organization with

teams aligned to BUs

• Agile training for Ops

• Map servers and applications to business

Criticality to develop analytics or proper

prioritization;

• Strategy for EOL/EOSL component

• Develop patch assessment, schedule,

deployment strategy & verification process

• Develop Data Refresh Strategy, Schedule,

Data Masking Process

• Expand IaaS Catalog

• Add PaaS Catalog (e.g. DB)

• Complete Migration to Cloud

Operating Model (expanded to

support Public)

• Enhanced Tools Training

(Analytics, Automation)

• Developer Ops Training (SRE)

• Smart Analytics for capacity assessment

correlation, control and reporting on

health of IT environment

• Automatic Ticket enrichment from CMDB

• Implement Self-Heal

• Expanded IaaS and PaaS

• Add App Catalog

• Integrate Environment refresh into

DevOps Strategy

• Continued Evolution of

Service Catalog

• Continuous Operational

Improvement (org, process,

and tools)

• Ongoing Training

PLATFORM/

TOOLS

• Finalize SDDC Automation

approach and POC

• Finalize tools strategy, priorities,

and roadmap

• Introduce CMP (Blueprinting)

• Application Management Tool

Selection

• Consolidate into centralized CMDB

• Implement Tools Strategy

• Expand CMP to Public

• Integrate Legacy and MF with CMP

• Application/Infrastructure

Management Integration

• Cloud Optimization Tool Selection

• Build Application to Infrastructure

relationship mapping in CMDB

Implement Service now Auto-discovery

for automated CMDB update

• Continue to Enhance Tools

(analytics, automation, AI)

• Enhance CMP (e.g. Cloud

Optimization, Dashboards)

• Tighter integration across

domains

• Continue to Enhance Tools

(increased libraries of analytics,

automation, AI)

• Increased integration across

domains (CMP, Apps, Infra)

1. 3 x 6 month Waves (18 months total) of transformation

projects using agile delivery with sprint durations (e.g. 2 weeks

tailored to the solution)

2. Continuous improvement and technology refresh during and

post the waves of transformation



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Q&A


“True” Private Cloud

Delivers Public Cloud efficiencies,

automation, APIs and service catalogs.

2016 Global Systems Integrator

SDDC Cloud Networking Mobile Workplace Application Assured Platforms

Questions?VMworld 2017 Content: Not fo


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