MFI - Smart PartnershipMFI - Smart Partnership

How the Partnership BeganHow the Partnership Began

• SMART needs 200+ IT Talents in 2007 (regular and project employees)

• War for Talent– Limited supply for qualified IT talents – High local and global demand– High Attrition– Experienced hires are too costly

How the Partnership BeganHow the Partnership Began

• Our Solution : Talent CreationSmart CREATE Center for Resource Enhancement and Advance Telecom Education

– Creation of a Talent Pipeline – Source : Academe– Target Trainees:

1. IT Fresh Graduates w/ or w/o required skills

2. IT Associate Graduates

3. OJTs

Searching for the Searching for the Right Partner/sRight Partner/s

• Criteria for the Search

– Offers IT Associate Courses– Offers better OJT Program Package– Students who are value- driven and

committed*

Hence, MFI became one of our partners!

Pilot CasePilot Case

John Christopher Flores

Course: 2-year Information TechnologyBase Skills: VB.Net, C++, Java

Current Skills: C#.NET, MS SharePointProject Output: HR Issue Tracking System called “HR TouchPoint”

Navigation panel

Links

HR Touch Point Navigating the Home Page

Show SolutionSelect a possible solution

Post a Concern

Posting a New Issue Viewing a Possible Solution

Viewing Assigned Issues Selecting an Assigned Issue to View

Issue Title

Tabs

Responding to an Assigned Issue Marking an Issue as “Resolved”

Resolution Text Area

Send Resolution Button

Viewing Posted Issues Accepting/Rejecting a Resolved Issue

Accept Button

Reject Button

Resolution

What employees say about HR What employees say about HR TouchPointTouchPoint

For someone who's new in the company, a great service like HR TouchPoint is one of the many reasons that makes me say, "I really made the right choice in deciding to join Smart."  - Angelo,

Public Affairs

Easy to use interface and HR people responds very quickly. – Dennis, Customer Care

This is to let everyone in the HR team know that the HR TouchPoint portal is much appreciated! I have been able to take advantage of HR TouchPoint several times, and each time has

been completely satisfying in terms of quality and speed of service. – Althea Joyce, Corporate Support

Pilot CasePilot Case

John Christopher Flores

Award Received: MFI – Best OJT 2007

Current Position in SMART: HRIS Project Staff

Current Projects:– Clearance Monitoring System– Final Pay Monitoring System– eLearning Modules

The MFI – SMART Partnership

really works!