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  • Message from the Chief Executive

    The Far West Local Health District Newsletter Edition 11, Vol 6, NOV 2016

    Summer has arrived and Christmas is looming close, making it a good time to review the year and think about whats ahead in 2017.

    Congratulations to everyone who has been involved in Broken Hill Health Service preparing for

    accreditation. The feedback following the survey visit at the beginning of November was very positive against all criteria. Its great to see that the focus on safety and quality routinely has ensured our systems have developed so well. Thanks for all your efforts and Im sure our communities will benefit from their access to safe, high quality services well into the future.

    I cant mention accreditation without noting that Coral Bennet retired shortly after the accreditation

    survey. Before she retired Coral dropped in to see me, and I was delighted to hear about her experience over more than 30 years and her views on the good place that Broken Hill Health Service and the LHD are in now. Her praise for all her colleagues, the readiness of people to step in and help each other and the focus on meeting patients needs should be a source of pride for everyone.

    Our first cohort of School Based Apprentices and Trainees

    (SBATS) graduated in November. Tyrone Harvey won the SBAT of the Year Award at the Far West Business Awards. I hope to catch up with all our SBATs before Christmas to get feedback on their experience so we continue to improve this program. I understand there has been lots of interest for our third cohort that will start next year.

    Every month, all chief executives from across NSW meet.

    Next week is the first time we have held the meeting in a rural area. The media team from Mid North Coast LHD visited earlier in the month as part of preparing a presentation for the meeting on all the great things happening across rural LHDs. Thanks to Branko and all the staff who made themselves available for filming as this is a great opportunity for us, and our rural colleagues to showcase the innovative work occurring.

    Every month I enjoy the opportunity to meet new staff when they wander along for orientation. You

    can find names and photos of new staff inside, please take the time to stop, introduce yourself and welcome them to the LHD.

    We have been doing some work to crystalise what the LHD stands for in the form of a branding

    strategy, which Ill be talking a lot more about in the next few months. Dont be surprised if Branko stops you to talk and asks to make a short video with you over the next two months, its part of our getting ready to launch the strategy.

    Finally the Board endorsed the LHDs Service Plan at its meeting this week so well be getting that

    up on the intranet and a lot of work will commence to ensure its implementation progresses smoothly. Im looking forward to announcing the winners of Get Healthy tomorrow evening, and then to the

    Christmas break. I hope everyone gets a chance to spend time with friends and family, recharge their batteries and get ready for next year. Remember its easy to put on a centimetre or so over Christmas, but if we do that every year, it adds up quickly.

    Stuart Riley, Chief Executive

    Information forums have been organised for staff to find out more about the $30 million Broken Hill Health Service Redevelopment.

    Turn to page 4

    for details.

  • The Far West Local Health District Newsletter Edition 11, Vol 6, NOV 2016

    PAGE 2

    The Accreditation for Broken Hill Health Service has now been completed and the surveyors have indicated they are going to recommend full accreditation for another four years.

    General Manager Ken Barnett was full of praise for the efforts put in by all staff during what can be an at times very busy and stressful experience.

    I would like to thank all our staff for their hard work to get us to this point today, not just for the extra effort to get us ready for Accreditation but for all the work you all do to make sure we can provide good care for our patients, he said.

    The surveyors acknowledged the really great team that we have here and the way that we all support each other. Thank you and keep up the great work, it is a pleasure working with such a fantastic team, he said. Congratulations to everyone on a job well done!

    Accreditation Surveyors Ms Paula Elliott, Dr Alan Sandford and Mr Stuart MacKinnon with CGU Director Zandra Corey, BHHS GM Ken Barnett and Quality Manager Coral Bennett.

    Thumbs up for BHHS Accreditation!

    The Accreditation summation sessions for the Executive and Staff were very popular.

    The Far West Local Health District Newsletter Edition 11, Vol 6, NOV 2016 Pho

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    Everyone is being urged to save the date and take part in the Rural Innovations Changing Healthcare (RICH) Forum on 31 March 2017.

    This statewide Forum is virtual in design, linking 18 satellite hubs via a blend of videoconference, live webstreaming and social media for a day showcasing innovative rural models of care which have potential for broader implementation, to share lessons learned, and increase collaboration across rural health sectors.

    Registration is free of charge and invitation is extended to LHD staff and other agency stakeholders to participate. Presenters will be sought to showcase rural innovation with demonstrated

    outcomes in: closing the gap, integrating care, outreach using telehealth, intersectoral collaboration, transfer of care; admission, discharge and referral pathways, Public/Private relationships and harnessing technologies.

    LHD staff are also invited to showcase your project and share your lessons learned by submitting an abstract. Abstracts open on 16 January and close 27 February 2017.

    For more information contact Jenny Preece, ACI Rural Health Network Manager on email at or phone 0427 568 429 and 02 6692 7716.

    Conference without the


  • The Far West Local Health District Newsletter Edition 11, Vol 6, NOV 2016

    PAGE 3

    After many years of valued service, Coral Bennett has gone on extended leave, leading into retirement, from NSW Health.

    Her last working day was 11 November and her colleagues gave her a farewell morning tea. Everyone wished her all the best for her retirement and future endeavours.

    Coral began her nursing training in 1970 at the Broken Hill Hospital. Since then, she has worked in many roles including ADON, ICU Nurse, Cardiac Rehabilitation Program Coordinator, Manual Handling Coordinator and most recently Quality Manager. As the Manual Handling Coordinator Coral was able to assure staff that the equipment they were using was the safest equipment available and her contributions to the recent accreditation survey for Broken Hill Hospital were pivotal to the successful outcome.

    Coral was frequently recognised in rounding for her contributions to the Quality Audit System and her wealth of knowledge and resources, which she has always been happy to share. She has also received formal accolades for her work including being awarded Nurse of the Year in 2002 and a win in the 2003 Quality Awards for implementing a red dot mobility system.

    We wish Coral all the very best as she transitions into this new phase of her life. Corals wisdom, skills, experience, dedication and sense of humour will be sorely missed.

    Coral was asked to reflect on her time with health. In her words:

    Thirty years where did that time go? Thirty years, sounds like an aeon but in truth feels like a

    few days. I have spent those years working at the Broken Hill Hospital and consider it a privilege to have done so. I am honoured and humbled to have worked with every one of the people I have had contact with in the last thirty years. Working at the Broken Hill Hospital and for the Far West LHD has been like being in a great big family.

    I have agreed and disagreed, laughed and cried with some and hope I have shared knowledge with you all as I have certainly learned much from those I have worked with.

    I have been part of turbulent times in healthcare and watched a transition to stability through the resilience and perseverance of the staff of the Far West LHD. During those years there has been a constant thread of compassion and professionalism which has been demonstrated in aces through the recent result of a further four years accreditation

    for the Broken Hill Health Service. I know there will also be a positive result for the Lower Western Sector in their accreditation next year.

    Nothing comes without effort and you cant sit back and expect good fortune and opportunity to drop from the sky. The accreditation result shows the people working in the Far West LHD to be the innovators that have led to what I believe to be the Gold Standard for rural/remote health care. Stand tall Far West LHD and be proud of your achievements you deserve it. I ask you all to nurture and support whoever becomes the new Quality Manager and keep up the good work achieved for accreditation.

    I will not acknowledge any single individual as everyone I have had contact with in any way great or small has left their mark and to try to remember all will surely leave the list lacking names.

    As I turn the page of a new chapter in my life I reflect on my years working for the Far West LHD and its former entities. It hasnt always been easy but I feel I have