Merchant Adoption Manual

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    [INSERT TITLE HERE]

    Prepared for

    [INSERT TARGET MERCHANTS NAME HERE]

    Prepared by [Your Name or Company Name][Insert relevant postnomials and/or your business number here]

    [INSERT TARGET MERCHANTS LOGO HERE]

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    Executive Summary

    [Tailor this introductory paragraph specifically to your target merchant. Some good points to mention

    are:

    Merchants revenue and profit margin (if you can easily find this data) How fee savings can greatly amplify profit margin (e.g. If a merchants profit margin is 5%,

    adding a saving of 1% of fees to this figure increase profit margin by 1/5, or 20%!)]

    In addition to reducing costs, accepting Bitcoin as a method of payment opens the door to new revenue

    streams and allows your customers to pay you online and in person without needing to have a credit

    card or local currency, which expose you and your customers to high international transaction and

    foreign exchange fees. You can now capture this large market segment of people who cant get access

    to credit cards, or who dont want to use them online. Furthermore, as part of this service offering,

    [insert merchant name here]will receive free publicity in local and international Bitcoin publications,

    which have readership in the hundreds of thousands of people on a daily basis.

    Best of all, there are zero up-front costs, monthly fees, equipment fees, or account closure fees. The

    most [INSERT MERCHANT NAME HERE]will ever pay is a flat 1% feefor processing transactions. You

    dont need to know anything about Bitcoin, nor hold on to any the payment processor will take care

    of everything for you. Your money, in your local currency, is in the bank the next day.

    I look forward to forming a healthy and prosperous long-term business relationship with [INSERT

    MERCHANT NAME HERE], and I look forward to assisting you implement Bitcoin as an additional

    method of payment for your business.

    Sincerely,

    [Your name][Relevant postnomials]

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    [INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

    Table of Contents

    Introduction ....................................................................................................................................................... 1Free Service Offering ..................................................................................................................................... 1

    About Me ....................................................................................................................................................... 1

    What is Bitcoin? ................................................................................................................................................. 2

    A Brief History ................................................................................................................................................ 2

    Bitcoin is a Payment System .......................................................................................................................... 3

    Bitcoin is Digital Gold ..................................................................................................................................... 3

    Bitcoin is Digital Cash ..................................................................................................................................... 3

    Bitcoin vs. Gold vs. Cash ................................................................................................................................ 4

    How and where can I accept Bitcoin? ............................................................................................................... 5

    At Point of Sale .............................................................................................................................................. 5

    Online ............................................................................................................................................................ 5

    Why do Merchants Love Bitcoin? ...................................................................................................................... 6

    0% risk for a maximum 1% fee ...................................................................................................................... 6

    Quick & free to set up, quick & free to shut down........................................................................................ 6

    Protection from Fraud and Chargebacks ....................................................................................................... 6

    Keep Up With, and Stay Ahead of, Your Peers and Competitors .................................................................. 7Improve Cash Flow ........................................................................................................................................ 7

    Its the Most Environmentally Sustainable Payment System ........................................................................ 7

    Lower Fees ..................................................................................................................................................... 8

    Increases Local & International Marketing Exposure .................................................................................. 11

    Offering Customers another Way to Pay is Always Good for Sales ............................................................ 11

    Increases Your Product & Service Offerings ................................................................................................ 11

    Why do Customers Love Bitcoin? .................................................................................................................... 12

    Banking for the Unbanked ........................................................................................................................... 12

    Security & Fraud Protection 12

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    [INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

    Introduction

    Free Service Offering

    The freeservices being offered to [INSERT MERCHANT NAME HERE]are as follows:

    Provide a technical and commercial Bitcoin presentation and report to [INSERT MERCHANT NAMEHERE]management

    Assist [INSERT MERCHANT NAME HERE]in implementation of Bitcoin as a method of payment atphysical locations and online

    Promotion of [INSERT MERCHANT NAME HERE]on social and news media, includingo Promotion on Reddit.coms Bitcoin site (120,000 subscribers)o Promotion on Coindesk.com (275,000 daily visitors) (Stat, 2014)o Listing on global Bitcoin directory, Coinmap.org

    About Me

    [A small paragraph here about who you are, and why a merchant should trust you to help them with this

    Bitcoin implementation. This could include your professional background, academic background, extra-

    curricular background, or anything relevant to your target merchant]

    Academic Qualifications

    [Insert relevant qualifications here]Professional Memberships, Qualifications & Licences

    [Insert relevant memberships, qualifications and licences here]

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    [INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

    What is Bitcoin?

    A Brief History

    Bitcoin is an economic technology and digital currency that was invented in November 2008 (Nakamoto,

    2008) as a response to the crisis that crippled the international financial and credit markets earlier that year.

    As Bitcoin continues to grow and be accepted as a method of payment and global digital currency, the

    impacts of future financial crashes can be reduced, or even eliminated altogether.

    With the invention of Bitcoin, merchants now have the option of increasing their profits, reducing their costs

    and risks, and reaching new local and international markets all with the click of a few buttons. Several

    Bitcoin investors and visionaries have also become very wealthy, after witnessing the value of one Bitcoin

    rise from less than 5 cents in July 2010 to over $660 in June 2014 an astronomical rise of over 13,000 times

    over 4 years. Its increase in value from June 2013 to June 2014 is an impressive increase of over 8 times from

    about $80 per coin to over $660.

    Bitcoin has sometimes been referred to as Magic Internet Money due to its technical complexity and

    difficult-to-understand nature. The following sections of this proposal provide a more complete picture of

    the breadth, power and robustness of Bitcoin as a technology and payment network.

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    [INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

    Bitcoin is a Payment System

    First and foremost, Bitcoin is an open-source online international payment system that is not controlled by

    any central authorities. It is powered by an international network of volunteers called miners, who are

    rewarded with Bitcoin for processing transactions. Transactions are processed by solving highly complicated

    algorithms based on military-grade security and encryption using either standard home and office PCs, or

    highly specialised computer equipment with much more processing power. Due to the distributed digital

    nature of the network as well as the level of security that the Bitcoin network affords to its participants, it is

    impossible to counterfeit or destroy Bitcoins, and transactions to and from anywhere on the planet are

    effectively instant. All you need is an internet connected device to transact on the network.

    Bitcoin is Digital Gold

    As well as being a payment technology and network, each Bitcoin, which is currently divisible into 100 million

    smaller parts, has value based on its scarce and indestructible nature, and obvious utility to merchants and

    their customers. Just like gold, Bitcoins are mined, and over time they become increasingly difficult to mine

    as scarcity and competition increase, eventually running out. There have been about 13 million Bitcoins

    mined to date, and there will only ever be 21 million of them mined. Mining supply is perfectly predictable

    thanks to Bitcoins protocol, with mining output halving every 4 years, eventually reaching zero. Bitcoins will

    be mined until the year 2140, however, over 95% of all Bitcoins will have been mined during the next two

    decades.

    Bitcoin is Digital Cash

    In additional to being similar to gold, Bitcoin is also very similar to cash in several ways, but electronically

    superior to it. Several customers and merchants love cash because of the speed and anonymity it provides

    over electronic payments Bitcoin is identical in anonymity to cash in that even though every single cash note

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    [INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

    Bitcoin vs. Gold vs. Cash

    The below table serves as a great summary of Bitcoins superiority over gold and other international

    currencies.

    Bitcoin Gold Cash

    Counterfeit-Proof Yes No No

    Easy to carry around Yes No Notes Yes (to anextent)

    Coins - No

    Instantly internationally

    transferrable &

    spendable

    Yes No No

    Increases in value over

    timeYes Yes No

    Easily divisibleYes divisible to 100

    million parts

    Somewhat can be

    physically split into

    ounces and grams

    Yes divisible into 100

    cents

    Accepted as payment

    by merchantsYes No Yes

    Can be used as an

    investment

    Yes Yes No

    Subject to control by

    centralised authoritiesNo Yes Yes

    Subject to high fees No Yes Yes

    Can be created out of

    thin airNo No Yes

    Can be accepted online

    without an

    intermediary

    Yes No No

    Can be stolen from you

    if you arent careful

    Yes but becoming

    more difficult as the Yes Yes

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    [INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

    How and where can I accept Bitcoin?You can accept Bitcoin anywhere you have an internet connection, and on any website.

    At Point of Sale

    Accepting Bitcoin at a physical point of sale is a very simple two-step process. A typical Bitcoin POS system

    is shown below.

    Step 1

    Log in to your merchant account on any internetconnected device (PC, Mac, Tablet or Smart

    Phone), enter the sale amount in Australian

    Dollars, and click Pay.

    Each merchant account can have an unlimited

    amount of users assigned to it, so additional POS

    terminals can be rolled out free and instantly to

    any other internet connected device.

    Step 2

    Once you click Pay, a unique QR code is

    generated, which your customer then scans withtheir phone. Once scanned, they payment is

    complete, and payments are confirmed within a

    few seconds.

    Once payment is confirmed, the Bitcoins are

    instantly converted to Australian Dollars for a flat

    fee, and put into your nominated bank account

    the next day.

    Its that easy!

    Online

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    [INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

    Why do Merchants Love Bitcoin?There are several reasons why merchants love Bitcoin, but the main reason they love it is because it increases

    their profitability and revenue, and reduces their costs and risks. Details on how Bitcoin achieves all this are

    provided below.

    0% risk for a maximum 1% fee

    At the current stage of Bitcoins technological life, the day-to-day price of Bitcoin can be more volatile than

    a merchant is willing to accept. Thankfully, there are several local Bitcoin payment processors who are able

    to instantly exchange your Bitcoins into Australian dollars at the moment of sale for a small fee of 1%, or as

    low as 0.5% depending on your monthly transaction volumes. The money is deposited in your bank account

    the next day. I have strong connections with several local payment processors, and will be able to get you set

    up quickly and at no cost.

    If a merchant decides to settle in Bitcoin, the fee is 0%, however, a merchant will be subject to the short-

    term price volatility of Bitcoin in that situation.

    Quick & free to set up, quick & free to shut down

    Once the decision to accept Bitcoin has been made by a merchant, set-up time is about as quick as opening

    up a bank account, and all you need is an internet connected device like a PC, laptop, tablet or smartphone

    to start accepting Bitcoin. There are no establishment fees, equipment fees, monthly fees, or transaction

    minimums. All you need is an internet connect device, and the payment processor will take care of the rest

    for a maximum of a 1% fee.

    Although it costs you nothing to set up and make Bitcoin payment available to your customers, if you ever

    want to stop accepting Bitcoin for some reason, all you have to do is stop accepting it there is no need to

    call anyone to cancel any plans, or pay service cancellation fees of any sort.

    Protection from Fraud and Chargebacks

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    [INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

    Leading international research firm LexisNexis estimates that merchants lose 0.51% of their revenue to online

    fraud each year (LexisNexis, 2013). CyberSource, a unit of Visa Inc. and one of the largest international

    providers of payment processing and risk management services, estimates the yearly loss to be 0.9%

    (CyberSource, 2013). Although these figures appear quite small, when added to your bottom line, they result

    in a significant increase to your profit margin.

    Keep Up With, and Stay Ahead of, Your Peers and Competitors

    Due to the obvious advantages Bitcoin brings to customers, several of your industry peers and competitors

    have begun to accept Bitcoin as a method of payment. A few examples are listed below.

    Example Peer/Competitor 1

    Example Peer/Competitor 2

    Example Peer/Competitor 3

    Example Peer/Competitor 4

    Improve Cash Flow

    It is frequently said that Cash Flow is More Important than Your Mother, and speeding up your days-

    receivable ratio goes a long way to reducing your credit risk and increasing profitability. By accepting Bitcoin,

    i ll i b k t ithi 24 h (d di th il bilit f th l b ki

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    [INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

    Bitcoin vs. Online Credit Card Payments

    The below table shows a comparison of typical fees paid to an online credit card payment processor

    (Commonwealth Bank of Australia, 2014) compared with Bitcoin, for a monthly transaction volume of over

    $150,000. [If your target merchant has a lower monthly transaction volume, use the fee rates found in the

    accompanying spreadsheet]

    Online Payments Processing - via BankMonthly Transaction

    Volume

    Over

    $150,000

    Transaction

    Size

    Per

    Transaction

    % Fee

    Per

    Transaction

    Fixed Fee

    Monthly

    Fixed

    Fee

    Avg.

    Chargeback/

    Fraud Rate

    (%)

    Total Fees

    (%)

    Bitcoin

    Comparison

    Rate (%)

    Savings Per

    Transaction

    ($)

    Savings Per

    Transaction

    (%)

    $1 1.40% $0.29 $10 0.90% 31.30% 0.50% $0.31 30.80%

    $2 1.40% $0.29 $10 0.90% 16.80% 0.50% $0.33 16.30%

    $5 1.40% $0.29 $10 0.90% 8.10% 0.50% $0.38 7.60%

    $10 1.40% $0.29 $10 0.90% 5.20% 0.50% $0.47 4.70%

    $25 1.40% $0.29 $10 0.90% 3.46% 0.50% $0.74 2.96%

    $50 1.40% $0.29 $10 0.90% 2.88% 0.50% $1.19 2.38%

    $100 1.40% $0.29 $10 0.90% 2.59% 0.50% $2.09 2.09%

    $500 1.40% $0.29 $10 0.90% 2.36% 0.50% $9.29 1.86%

    $1,000 1.40% $0.29 $10 0.90% 2.33% 0.50% $18.29 1.83%

    Other Fees

    In addition to the above fees, merchants are liable to a $30 fee for every chargeback, as well as a $110 service

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    [INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

    Bitcoin vs. PayPal

    The below two tables show a comparison of typical fees paid to PayPal (PayPal, 2014) compared with Bitcoin,

    for a monthly transaction volume of over $150,000. Fees are substantially higher for lower monthly

    transaction volumes. As can be seen from the tables, payments from international customers are subject to

    higher fees for merchants, and customers also typically have to pay a 2.5% foreign currency exchange fee if

    making international purchases. There are no foreign exchange fees in the world of Bitcoin.

    Local Customers

    Online Payments Processing - via PayPal (Local Customers) Monthly TransactionVolume

    Over$150,000

    Transaction

    Size

    Per

    Transaction %

    Fee

    Per

    Transaction

    Fixed Fee

    Avg.

    Chargeback/

    Fraud Rate

    (%)

    Total Fees

    (%)

    Bitcoin

    Comparison

    Rate (%)

    Savings Per

    Transaction

    ($)

    Savings Per

    Transaction

    (%)

    $1 1.10% $0.30 0.90% 32.00% 0.50% $0.32 31.50%

    $2 1.10% $0.30 0.90% 17.00% 0.50% $0.33 16.50%

    $5 1.10% $0.30 0.90% 8.00% 0.50% $0.38 7.50%

    $10 1.10% $0.30 0.90% 5.00% 0.50% $0.45 4.50%

    $25 1.10% $0.30 0.90% 3.20% 0.50% $0.68 2.70%

    $50 1.10% $0.30 0.90% 2.60% 0.50% $1.05 2.10%

    $100 1.10% $0.30 0.90% 2.30% 0.50% $1.80 1.80%

    $500 1.10% $0.30 0.90% 2.06% 0.50% $7.80 1.56%

    $1,000 1.10% $0.300.90%

    2.03% 0.50% $15.30 1.53%

    International Customers

    Online Payments Processing - via PayPal (International Customers)Monthly Transaction

    Volume

    Over

    $150,000

    Transaction

    Size

    Per

    Transaction %

    Fee

    Per

    Transaction

    Fixed Fee

    Avg.

    Chargeback/

    Fraud Rate

    (%)

    Total Fees

    (%)

    Bitcoin

    Comparison

    Rate (%)

    Savings Per

    Transaction

    ($)

    Savings Per

    Transaction

    (%)

    $1 2.10% $0.30 0.90% 33.00% 0.50% $0.33 32.50%

    $2 2.10% $0.30 0.90% 18.00% 0.50% $0.35 17.50%

    $5 2.10% $0.30 0.90% 9.00% 0.50% $0.43 8.50%

    $10 2 10% $0 30 0 90% 6 00% 0 50% $0 55 5 50%

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    [INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

    Increases Local & International Marketing Exposure

    The Bitcoin community is a vibrant, eclectic and rapidly growing one. To date, several million people have

    opened Bitcoin accounts locally and internationally. Coinbase, the USAs leading Bitcoin provider, witnessed

    growth from 13,000 users in 2013, to 1.3 million users in June 2014 a yearly growth rate of 10,000%!

    (Coinbase, 2014). Blockchain.info has seen 1.6 million users create accounts since their founding in early

    2012, with 1.3 million of those accounts coming online in the past year (Blockchain.info, 2014). Due to

    Bitcoins popularity means that there is a thriving ecosystem underpinning it, with the most popular Bitcoin

    news sites receiving monthly website hits in the tens of millions. As a merchant who accepts Bitcoin, you will

    be embraced by the community, and receive free exposure through press releases, tweets, and blog posts.

    Further to the above, when you become a Bitcoin merchant, simply adding Bitcoin to your websites Search

    Engine Optimisation (SEO) will increase your exposure through search engines, especially if you are one of

    the early movers in your industry. Try it yourself just Google Bitcoin [Insert business / product / service

    type here] and take a look.

    Offering Customers another Way to Pay is Always Good for Sales

    In the early days of credit cards, businesses who didnt offer the customers a means of paying by card lost

    lots of potential business. The benefits of accepting credit cards back then were (Burke, 2005):

    Makes it more convenient foryour customers to pay you

    Generally increases sales

    Increases credibility Increases Impulse purchases

    Increases average salesorder

    Accepting Bitcoin provides merchants with all of the above benefits, but without the high fees, and fraud and

    chargeback risks. Also, if your customers dont have access to a credit card or PayPal address (or, simply dont

    want to use their credit card), theyll be able to pay you!

    Increases Your Product & Service Offerings

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    [INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

    Why do Customers Love Bitcoin?

    Banking for the Unbanked

    While credit cards are quite common in Australia and other rich countries, credit cards, or even bank

    accounts, are simply not very common at all for a huge chunk of the human population. A study undertaken

    by leading research institute Gallup, shown below, shows the extent of problem (Gallup, 2012).

    Credit Card Ownership, by Region (Geographical regions include developing economies only)

    Region % who have a credit card

    High-income Economies 50%

    Latin America & the Caribbean 18%

    Europe & Central Asia 16%

    East Asia and Pacific 7%

    Sub-Saharan Africa 3%

    Middle East & North Africa 2%

    South Asia 2%

    Many of these people would love to participate in the online economy, but until Bitcoin was invented, had

    very limited options. The minimum that is required is the most primitive of 2G or GPRS internet connections

    and a $10 dumb-phone, and Bitcoins can be transmitted from one person to another (37coins, 2014).

    Security & Fraud Protection

    The internet can be a scary place, and not all consumers feel comfortable with handing over their credit card

    information to merchants they dont know. With that said, even the most trusted of sellers and the largest

    of online merchants are not safe from hackers breaking into their customer databases and stealing customer

    credit card information. Six of the biggest-ever credit card hacks are shown below (CNN Money, 2013):

    Merchant Number of Credit Card Details Obtained by Hackers

    Adobe Systems 150 Million

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    [INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

    Fee % for a Remittance of USD$200

    5 Most Costly Corridors ($USD) Average Cost 5 Least Costly Corridors ($USD) Average Cost

    South Africa > Zambia 21.06% Saudi Arabic > Pakistan 1.73%

    South Africa > Botswana 20.18% Singapore > Thailand 2.05%

    South Africa > Mozambique 19.81% UAE > India 2.68%

    South Africa > Zimbabwe 19.55% UAE > Sri Lanka 2.87%

    South Africa > Malawi 19.51% Singapore > Bangladesh 3.03%

    Fee % for a Remittance of USD$500

    5 Most Costly Corridors ($USD) Average Cost 5 Least Costly Corridors ($USD) Average Cost

    South Africa > Malawi 13.44% Saudi Arabic > Pakistan 1.20%

    South Africa > Zambia 13.36% UAE > India 1.46%

    South Africa > Botswana 12.69% UAE > Sri Lanka 1.48%

    South Africa > Mozambique 12.27% UAE > Philippines 1.65%

    South Africa > Zimbabwe 11.23% USA > India 1.71%

    Investment Potential

    While Bitcoin is sometimes unfairly panned in the media for being too volatile and causing damaging losses

    to investors, the statistics and numbers speak for themselves. The below two tables shows performance of

    Bitcoin as an asset class for the 2014 year to date, the past month, 3 months, year, and 3 years (Bitcoin Charts,

    2014) in comparison with the ASX200 (Reuters, 2014). As can be seen in the table, Bitcoin has consistently

    outperformed the Australian Stock Market significantly over the past 3 years. Volatility has meant that Year-

    to-date performance has been weaker than the stock market, however, over longer investment periods,

    Bitcoin has always proven to be a superior asset. Returns are based on a closing Bitcoin Price of USD$661.22

    on June 1, 2014.

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    [INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

    Sample Press Release Coindesk.com

    [INSERT MERCHANT NAME HERE]Becomes First [insert business type here]To Accept Bitcoin!

    [Write a few paragraphs about the merchant there are several great examples on Coindesk.com. A good

    estimate of article length is 1 page in MS Word at 1.5 spacing]

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    [INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

    Conclusion & Recommendations

    There are no disadvantages, costs or risks involved accepting Bitcoin as a method of payment, and there are

    significant upsides in the way of marketing exposure and cost and risk reduction. You can be up and running

    in a matter of days in partnership with a fully licenced, regulated and trustworthy payment processing

    provider. Once you are set up, marketing can commence immediately, all at a cost to you of $0.

    It is also recommended that you use this as an opportunity to reach out to your existing customers, and

    demonstrate your commitment to giving your customers more options and services, as well as yourleadership in the digital age.

    If you would like more information, or would like to immediately start accepting Bitcoin, please do not

    hesitate to get in touch with me for a hassle and fee free implementation.

    Sincerely,

    [Your name here][Relevant postnomials]

    E: [your e-mail address]

    T: [your contact number]

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    [INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

    References37coins, 2014. 37coins corporate website. [Online]

    Available at: https://www.37coins.com/[Accessed 11 June 2014].

    Bitcoin Charts, 2014. Bitcoin Price Performance. [Online]

    Available at: http://bitcoincharts.com/charts/bitstampUSD#rg60ztgSzm1g10zm2g25zv

    [Accessed 2 June 2014].

    Blockchain.info, 2014. Number Of Users. [Online]

    Available at: https://blockchain.info/charts/my-wallet-n-

    users?timespan=1year&showDataPoints=false&daysAverageString=1&show_header=true&scale=1&addres

    s=

    [Accessed 1 June 2014].

    Burke, S., 2005.Accepting Credit Cards - Positives vs. Negatives. [Online]

    Available at: http://www.smallbusinessbrief.com/articles/merchant_accounts/003644.html

    [Accessed 7 June 2014].

    CNN Money, 2013. 5 of the biggest-ever credit card hacks. [Online]

    Available at: http://money.cnn.com/gallery/technology/security/2013/12/19/biggest-credit-card-hacks/

    [Accessed 20 May 2014].

    Coinbase, 2014.About Coinbase. [Online]

    Available at: https://coinbase.com/about[Accessed 1 June 2014].

    Commonwealth Bank of Australia, 2014. CommWeb Online Merchant Service & Fees. [Online]

    Available at: https://www.commbank.com.au/business/merchant-services/help-me-choose-

    tool.html##slide_3

    [Accessed 2 May 2014].

    CyberSource, 2013. 2013 Online Fraud Report, s.l.: CyberSource.

    Gallup, 2012. Credit Cards and Formal Loans Rare in Developing Countries. [Online]

    Available at: http://www.gallup.com/poll/154340/credit-cards-formal-loans-rare-developing-countries.aspx

    [Accessed 2 June 2014].

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    [INSERT MERCHANT NAME HERE] COMMERCIAL-IN-CONFIDENCE June 2014

    Reuters, 2014.ASX 200 Performance Data. [Online]

    Available at: http://www.reuters.com/finance/stocks/chart?symbol=STW.AX

    [Accessed 2 June 2014].

    World Bank, 2014.An Analysis of Trends in the Average Total Cost of Migrant Remittance Services. [Online]

    Available at: https://remittanceprices.worldbank.org/sites/default/files/RPW_Report_Mar2014.pdf

    [Accessed 7 June 2014].

    World Bank, 2014. Remittance Prices Worldwide. [Online]

    Available at: https://remittanceprices.worldbank.org/en

    [Accessed 8 June 2014].

    Stat, 2014. Coindesk.com Website Analytics. [Online]

    Available at: http://www.mustat.com/coindesk.com

    [Accessed 1 June 2014].

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    APPENDIX TABLES AND

    FIGURES

    (PRICE DATA CHART, FEE RATES FOR

    VARYING MONTHLY VOLUMES & PRICE

    PERFORMANCE TABLES - SEE

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    DataSource: http://bitcoincharts.com/charts/bitstampUSD#rg10zigDailyztgSzm1g10zm2g25zv

    Date BitcoinPrice

    6/06/2014 $ 659.125/06/2014 $ 661.484/06/2014 $ 640.593/06/2014 $ 670.142/06/2014 661.22$1/06/2014 630.99$

    31/05/2014 627.00$30/05/2014 621.00$29/05/2014 568.87$28/05/2014 573.82$27/05/2014 574.02$26/05/2014 581.99$25/05/2014 565.30$24/05/2014 521.93$23/05/2014 531.75$22/05/2014 514.23$21/05/2014 495.17$20/05/2014 475.49$19/05/2014 446.31$18/05/2014 447.43$17/05/2014 448.39$16/05/2014 448.78$15/05/2014 449.11$14/05/2014 444.30$13/05/2014 437.20$

    Thenclickon"Loadrawdata"atthebottomleftofthechartThetimeperiodyoushoulduseis"Daily",andthepriceyourecordshouldbetheclosingprice.Don'tforgettoupdatethedataseriesinthechartwithyourupdateddata,ortoadd/removedatalabels

    $661.22$1,132.29$214.86

    $29.58

    $0.05$0

    $0

    $1

    $10

    $100

    $1,000

    $10,000

    Jan10 Jul10 Jan11 Jul11 Jan12 Jul12 Jan13 Jul13 Jan14 Jun14 Dec14

    Price

    (LogS

    cale)

    Date

    BitcoinPriceHistory(USDollars)

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    Monthly

    Volume YearlyVolume

    FixedMonthly

    Fee

    BankFeeRate

    (%)

    Avg.

    Chargeback/

    FraudRate(%)

    Bitcoin

    Comparison

    Rate(%)

    Yearly

    Savings

    Additionto

    ProfitMargin

    (%)

    $1,000 $12,000 $60 6.00% 0.90% 1.00% $708 5.90%

    $2,000 $24,000 $60 3.00% 0.90% 1.00% $696 2.90%

    $3,000 $36,000 $60 2.00% 0.90% 1.00% $684 1.90%

    $6,000 $72,000 $90 1.50% 0.90% 1.00% $1,008 1.40%

    $9,000 $108,000 $120 1.33% 0.90% 1.00% $1,332 1.23%

    $12,000 $144,000 $150 1.25% 0.90% 1.00% $1,656 1.15%

    $15,000 $180,000 $180 1.20% 0.90% 1.00% $1,980 1.10%

    $30,000 $360,000 $330 1.10% 0.90% 1.00% $3,600 1.00%

    $60,000 $720,000 $630 1.05% 0.90% 1.00% $6,840 0.95%

    $100,000 $1,200,000 $1,000 1.00% 0.90% 1.00% $10,800 0.90%

    Upto$5000

    Transaction

    Size

    PerTransaction

    %Fee

    Per

    Transaction

    FixedFee

    MonthlyFixed

    Fee

    Avg.

    Chargeback/

    FraudRate(%)Total

    Fees

    (%)

    Bitcoin

    Comparison

    Rate(%)

    SavingsPer

    Transaction($)

    SavingsPer

    Transaction(%)

    $1 1.40% $0.29 $10 0.90% 31.30% 1.00% $0.30 30.30%

    $2 1.40% $0.29 $10 0.90% 16.80% 1.00% $0.32 15.80%

    $5 1.40% $0.29 $10 0.90% 8.10% 1.00% $0.36 7.10%

    $10 1.40% $0.29 $10 0.90% 5.20% 1.00% $0.42 4.20%

    $25 1.40% $0.29 $10 0.90% 3.46% 1.00% $0.62 2.46%

    $50 1.40% $0.29 $10 0.90% 2.88% 1.00% $0.94 1.88%

    $100 1.40% $0.29 $10 0.90% 2.59% 1.00% $1.59 1.59%

    $500 1.40% $0.29 $10 0.90% 2.36% 1.00% $6.79 1.36%

    $1,000 1.40% $0.29 $10 0.90% 2.33% 1.00% $13.29 1.33%

    Upto$5000

    Transaction

    Size

    PerTransaction

    %Fee

    Per

    Transaction

    FixedFee

    Avg.

    Chargeback/

    FraudRate(%)

    TotalFees(%)

    Bitcoin

    Comparison

    Rate(%)

    SavingsPer

    Transaction

    ($)

    SavingsPer

    Transaction(%)

    $1 2.40% $0.30 0.90% 33.30% 1.00% $0.32 32.30%

    $2 2.40% $0.30 0.90% 18.30% 1.00% $0.35 17.30%

    $5 2.40% $0.30 0.90% 9.30% 1.00% $0.42 8.30%

    $10 2.40% $0.30 0.90% 6.30% 1.00% $0.53 5.30%

    $25 2.40% $0.30 0.90% 4.50% 1.00% $0.88 3.50%

    $50 2.40% $0.30 0.90% 3.90% 1.00% $1.45 2.90%

    $100 2.40% $0.30 0.90% 3.60% 1.00% $2.60 2.60%

    $500 2 40% $0 30 0 90% 3 36% 1 00% $11 80 2 36%

    OnlinePaymentsProcessing viaPayPal(LocalCustomers) MonthlyTransactionVolume

    OnlinePaymentsProcessing viaBank MonthlyTransactionVolume

    Upto$5000FeeComparisonforMonthlyTransactionVolumesof:

    PhyiscalMobileEFTPOS&EFTPOSTransactions

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    Monthly

    Volume YearlyVolume

    FixedMonthly

    Fee

    BankFeeRate

    (%)

    Avg.

    Chargeback/

    FraudRate(%)

    Bitcoin

    Comparison

    Rate(%)

    Yearly

    Savings

    Additionto

    ProfitMargin

    (%)

    $1,000 $12,000 $60 6.00% 0.90% 1.00% $708 5.90%

    $2,000 $24,000 $60 3.00% 0.90% 1.00% $696 2.90%

    $3,000 $36,000 $60 2.00% 0.90% 1.00% $684 1.90%

    $6,000 $72,000 $90 1.50% 0.90% 1.00% $1,008 1.40%

    $9,000 $108,000 $120 1.33% 0.90% 1.00% $1,332 1.23%

    $12,000 $144,000 $150 1.25% 0.90% 1.00% $1,656 1.15%

    $15,000 $180,000 $180 1.20% 0.90% 1.00% $1,980 1.10%

    $30,000 $360,000 $330 1.10% 0.90% 1.00% $3,600 1.00%

    $60,000 $720,000 $630 1.05% 0.90% 1.00% $6,840 0.95%

    $100,000 $1,200,000 $1,000 1.00% 0.90% 1.00% $10,800 0.90%

    $5000 $15000

    Transaction

    Size

    PerTransaction

    %Fee

    Per

    TransactionFixedFee

    MonthlyFixed

    Fee

    Avg.

    Chargeback/FraudRate(%)

    TotalFees

    (%)

    Bitcoin

    ComparisonRate(%)

    SavingsPer

    Transaction($)

    SavingsPer

    Transaction(%)

    $1 1.40% $0.29 $10 0.90% 31.30% 1.00% $0.30 30.30%

    $2 1.40% $0.29 $10 0.90% 16.80% 1.00% $0.32 15.80%

    $5 1.40% $0.29 $10 0.90% 8.10% 1.00% $0.36 7.10%

    $10 1.40% $0.29 $10 0.90% 5.20% 1.00% $0.42 4.20%

    $25 1.40% $0.29 $10 0.90% 3.46% 1.00% $0.62 2.46%

    $50 1.40% $0.29 $10 0.90% 2.88% 1.00% $0.94 1.88%

    $100 1.40% $0.29 $10 0.90% 2.59% 1.00% $1.59 1.59%

    $500 1.40% $0.29 $10 0.90% 2.36% 1.00% $6.79 1.36%

    $1,000 1.40% $0.29 $10 0.90% 2.33% 1.00% $13.29 1.33%

    $5000 $15000

    Transaction

    Size

    PerTransaction

    %Fee

    Per

    Transaction

    FixedFee

    Avg.

    Chargeback/

    FraudRate(%)

    TotalFees(%)

    Bitcoin

    Comparison

    Rate(%)

    SavingsPer

    Transaction

    ($)

    SavingsPer

    Transaction(%)

    $1 2.00% $0.30 0.90% 32.90% 1.00% $0.32 31.90%

    $2 2.00% $0.30 0.90% 17.90% 1.00% $0.34 16.90%

    $5 2.00% $0.30 0.90% 8.90% 1.00% $0.40 7.90%

    $10 2.00% $0.30 0.90% 5.90% 1.00% $0.49 4.90%

    $25 2.00% $0.30 0.90% 4.10% 1.00% $0.78 3.10%

    $50 2.00% $0.30 0.90% 3.50% 1.00% $1.25 2.50%

    $100 2.00% $0.30 0.90% 3.20% 1.00% $2.20 2.20%

    $ 00 2 00% $0 30 0 90% 2 96% 1 00% $9 80 1 96%

    OnlinePaymentsProcessing viaPayPal(LocalCustomers) MonthlyTransactionVolume

    OnlinePaymentsProcessing viaBank MonthlyTransactionVolume

    $5000 $15000FeeComparisonforMonthlyTransactionVolumesof:

    PhyiscalMobileEFTPOS&EFTPOSTransactions

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    Monthly

    Volume YearlyVolume

    FixedMonthly

    Fee

    BankFeeRate

    (%)

    Avg.

    Chargeback/

    FraudRate(%)

    Bitcoin

    Comparison

    Rate(%)

    Yearly

    Savings

    Additionto

    ProfitMargin

    (%)

    $1,000 $12,000 $60 6.00% 0.90% 1.00% $708 5.90%

    $2,000 $24,000 $60 3.00% 0.90% 1.00% $696 2.90%

    $3,000 $36,000 $60 2.00% 0.90% 1.00% $684 1.90%

    $6,000 $72,000 $90 1.50% 0.90% 1.00% $1,008 1.40%

    $9,000 $108,000 $120 1.33% 0.90% 1.00% $1,332 1.23%

    $12,000 $144,000 $150 1.25% 0.90% 1.00% $1,656 1.15%

    $15,000 $180,000 $180 1.20% 0.90% 1.00% $1,980 1.10%

    $30,000 $360,000 $330 1.10% 0.90% 1.00% $3,600 1.00%

    $60,000 $720,000 $630 1.05% 0.90% 1.00% $6,840 0.95%

    $100,000 $1,200,000 $1,000 1.00% 0.90% 1.00% $10,800 0.90%

    $15000

    $150000

    Transaction

    Size

    PerTransaction

    %Fee

    Per

    TransactionFixedFee

    MonthlyFixed

    Fee

    Avg.

    Chargeback/FraudRate(%)

    TotalFees

    (%)

    Bitcoin

    ComparisonRate(%)

    SavingsPer

    Transaction($)

    SavingsPer

    Transaction(%)

    $1 1.40% $0.29 $10 0.90% 31.30% 1.00% $0.30 30.30%

    $2 1.40% $0.29 $10 0.90% 16.80% 1.00% $0.32 15.80%

    $5 1.40% $0.29 $10 0.90% 8.10% 1.00% $0.36 7.10%

    $10 1.40% $0.29 $10 0.90% 5.20% 1.00% $0.42 4.20%

    $25 1.40% $0.29 $10 0.90% 3.46% 1.00% $0.62 2.46%

    $50 1.40% $0.29 $10 0.90% 2.88% 1.00% $0.94 1.88%

    $100 1.40% $0.29 $10 0.90% 2.59% 1.00% $1.59 1.59%

    $500 1.40% $0.29 $10 0.90% 2.36% 1.00% $6.79 1.36%

    $1,000 1.40% $0.29 $10 0.90% 2.33% 1.00% $13.29 1.33%

    $15000

    $150000

    Transaction

    Size

    PerTransaction

    %Fee

    Per

    Transaction

    FixedFee

    Avg.

    Chargeback/

    FraudRate(%)

    TotalFees(%)

    Bitcoin

    Comparison

    Rate(%)

    SavingsPer

    Transaction

    ($)

    SavingsPer

    Transaction(%)

    $1 1.50% $0.30 0.90% 32.40% 1.00% $0.31 31.40%

    $2 1.50% $0.30 0.90% 17.40% 1.00% $0.33 16.40%

    $5 1.50% $0.30 0.90% 8.40% 1.00% $0.37 7.40%

    $10 1.50% $0.30 0.90% 5.40% 1.00% $0.44 4.40%

    $25 1.50% $0.30 0.90% 3.60% 1.00% $0.65 2.60%

    $50 1.50% $0.30 0.90% 3.00% 1.00% $1.00 2.00%

    $100 1.50% $0.30 0.90% 2.70% 1.00% $1.70 1.70%

    $ 00 1 0% $0 30 0 90% 2 6% 1 00% $ 30 1 6%

    OnlinePaymentsProcessing viaPayPal(LocalCustomers) MonthlyTransactionVolume

    OnlinePaymentsProcessing viaBank MonthlyTransactionVolume

    $15000 $150000FeeComparisonforMonthlyTransactionVolumesof:

    PhyiscalMobileEFTPOS&EFTPOSTransactions

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    Monthly

    Volume YearlyVolume

    FixedMonthly

    Fee

    BankFeeRate

    (%)

    Avg.

    Chargeback/

    FraudRate(%)

    Bitcoin

    Comparison

    Rate(%)

    Yearly

    Savings

    Additionto

    ProfitMargin

    (%)

    $1,000 $12,000 $60 6.00% 0.90% 1.00% $708 5.90%

    $2,000 $24,000 $60 3.00% 0.90% 1.00% $696 2.90%

    $3,000 $36,000 $60 2.00% 0.90% 1.00% $684 1.90%

    $6,000 $72,000 $90 1.50% 0.90% 1.00% $1,008 1.40%

    $9,000 $108,000 $120 1.33% 0.90% 1.00% $1,332 1.23%

    $12,000 $144,000 $150 1.25% 0.90% 1.00% $1,656 1.15%

    $15,000 $180,000 $180 1.20% 0.90% 1.00% $1,980 1.10%

    $30,000 $360,000 $330 1.10% 0.90% 1.00% $3,600 1.00%

    $60,000 $720,000 $630 1.05% 0.90% 1.00% $6,840 0.95%

    $100,000 $1,200,000 $1,000 1.00% 0.90% 1.00% $10,800 0.90%

    >$150000

    Transaction

    Size

    PerTransaction

    %Fee

    Per

    TransactionFixedFee

    MonthlyFixed

    Fee

    Avg.

    Chargeback/FraudRate(%)

    TotalFees

    (%)

    Bitcoin

    ComparisonRate(%)

    SavingsPer

    Transaction($)

    SavingsPer

    Transaction(%)

    $1 1.40% $0.29 $10 0.90% 31.30% 1.00% $0.30 30.30%

    $2 1.40% $0.29 $10 0.90% 16.80% 1.00% $0.32 15.80%

    $5 1.40% $0.29 $10 0.90% 8.10% 1.00% $0.36 7.10%

    $10 1.40% $0.29 $10 0.90% 5.20% 1.00% $0.42 4.20%

    $25 1.40% $0.29 $10 0.90% 3.46% 1.00% $0.62 2.46%

    $50 1.40% $0.29 $10 0.90% 2.88% 1.00% $0.94 1.88%

    $100 1.40% $0.29 $10 0.90% 2.59% 1.00% $1.59 1.59%

    $500 1.40% $0.29 $10 0.90% 2.36% 1.00% $6.79 1.36%

    $1,000 1.40% $0.29 $10 0.90% 2.33% 1.00% $13.29 1.33%

    >$150000

    Transaction

    Size

    PerTransaction

    %Fee

    Per

    Transaction

    FixedFee

    Avg.

    Chargeback/

    FraudRate(%)

    TotalFees(%)

    Bitcoin

    Comparison

    Rate(%)

    SavingsPer

    Transaction

    ($)

    SavingsPer

    Transaction(%)

    $1 1.10% $0.30 0.90% 32.00% 1.00% $0.31 31.00%

    $2 1.10% $0.30 0.90% 17.00% 1.00% $0.32 16.00%

    $5 1.10% $0.30 0.90% 8.00% 1.00% $0.35 7.00%

    $10 1.10% $0.30 0.90% 5.00% 1.00% $0.40 4.00%

    $25 1.10% $0.30 0.90% 3.20% 1.00% $0.55 2.20%

    $50 1.10% $0.30 0.90% 2.60% 1.00% $0.80 1.60%

    $100 1.10% $0.30 0.90% 2.30% 1.00% $1.30 1.30%

    $ 00 1 10% $0 30 0 90% 2 06% 1 00% $ 30 1 06%

    OnlinePaymentsProcessing viaPayPal(LocalCustomers) MonthlyTransactionVolume

    OnlinePaymentsProcessing viaBank MonthlyTransactionVolume

    >$150000FeeComparisonforMonthlyTransactionVolumesof:

    PhyiscalMobileEFTPOS&EFTPOSTransactions

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    6/06/2014

    659.12$

    PriceGrowth %Growth

    215.31$ 48.5%

    21.74$ 3.4%

    546.15$ 483.4%

    631.87$ 2318.8%

    Since Jan114 86.33

    $

    11.6%

    Note:Thisworksheetis100%automated.Justcopypastethetableintoyourproposal(Justupdatethedatainthe"PriceData"worksheetfirst!)

    Note: The"Since"datecanbechangedtowhateveryouwant,butItypicallyusea"YeartoDate"Valuei.e.SinceJanuary1st.Ifyouwanttoseepricegrowthsinceyourlastbirthdayoranniversary,justchangethedataincellB12

    1month

    3month

    1year

    3year

    Today'sPrice

    Today'sDate

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    YearStarting

    BitcoinSupply

    %mined2009 0.00%

    2013 10,500,000 50.00%

    2017 15,750,000 75.00%

    2021 18,375,000 87.50%

    2025 19,687,500 93.75%

    2029 20,343,750 96.88%

    2033 20,671,875 98.44%

    2037 20,835,938 99.22%

    2041 20,917,969 99.61%

    2045 20,958,984

    99.80%

    2049 20,979,492 99.90%

    2053 20,989,746 99.95%

    2057 20,994,873 99.98%

    2061 20,997,437 99.99%

    2140 21,000,000 100.00%

    3

    6

    9

    12

    15

    18

    21

    24

    2009 2014 2019 2024 2029 2034 2039 2044 2049 2054 2059

    NumberofBit

    coinsinCirculation

    Millio

    ns

    Year

    BitcoinSupply