Mentoring

History Test!

Where does the word Mentor come from?

What is Mentoring?• Almost any act of support from a

person with more knowledge/skill/perspective/experience to one with less, could be categorized as mentoring

It is based upon:• Encouragement• constructive comments• Openness• Mutual trust• Respect and • A willingness to learn and share

• From both Mentor and Mentee

August Company indeed!

• Business people - Freddie Laker mentored Richard Branson • Politicians - Aristotle mentored Alexander the Great • Directors - Martin Scorsese mentored Oliver Stone• Actors - Mel Gibson mentored Heath Ledger • Music - Johann Christian Bach mentored

Wolfgang Amadeus Mozart • Athletes - Eddy Merckx (five-time Tour de France winner)

mentored Lance Armstrong (seven-time Tour de France winner).

• Soccer - Bobby Charlton mentored David Beckham • Movies – Shahrukh Khan mentored Saif Ali Khan in Kal ho na

Ho ;-)

Mentoring Process• Initiation

– Application– Introduction to the relationship

• Mentoring Agreement – Mentoring Goals– Norms

• ..\..\MENTORING AGREEMENT.doc• Mentoring Activity

– Meetings– Execution/Experience– ..\..\Mentoring Activity Log.doc– ..\..\Mentors monthly report2.doc

• Closure– Evaluation– Move on to next assignment. Next steps– ..\..\Closure Interview Form.doc

Understanding expectations

• Mentees to state their expectations in the following areas:– Knowledge– Skills– Counselling

A successful mentee…

• Asks questions• Is an apprentice

– Don’t rush to know everything, allow time to learn, and be open to suggestion• Accepts criticism• Has a vision• Challenges him/herself• Is patient with oneself• Is flexible & adaptable• Accepts responsibility for learning• Initiates discussion• Seeks feedback• Monitors his/her own performance in collaboration with mentoring• Follows timeframes/schedules• Acts on expert and objective advice• Raises disconnects, Resolves differences, clarifies misunderstandings/perceptions

Key Assumptions

• The best mentors are not in the protégé’s direct chain of command

• Both roles must be voluntary• The relationship between the mentor and the protégé is a

matter of mutual give-and-take• The mentor does not always know what is right or best• The protégé takes full responsibility for all decisions that he or

she makes• The mentor’s primary role is to help surface options, not make

decisions• No mentor-protégé relationship is forever• The mentor’s effectiveness is, in part, measured by the

protégé’s performance

Potential Problems

For Mentor:•Time management•Possessiveness - Dependency•A Protégé’s Failure Lies at the Mentor’s Doorstep

For the Mentee:•Being the Object of Gossip or Jealousy•Having a Mentor Who Does Not Keep Commitments or is too busy•Dependency•Having Unreal Expectations of Success or Promotion

BREAK

MentoringSKILLS

Role of a Mentor

• Trainer- A “highly competent professional whose task is to impart specific skills to the protégé.

The mentor can provide a context to support the learning from his or her background.

The protégé may have an opportunity to observe the mentor on the job, performing the function skillfully.

• Sounding Board – A mentor should listen while the protégé expresses frustrations and ideas. The function of the mentor is to provide support, the protégé should be able to speak openly, or even impulsively, to the mentor, with no risk.

– Lightning Rod– Challenge ..\..\Videos\Mentor_training__the_skill_of_challenging_your_mentee.avi

• Coach - Coaching frequently entails showing the protégé shortcuts to better performance; explaining how the protégé’s work interfaces with that of others in the system; helping the protégé to develop alternatives to what is currently being done; and helping the protégé to improve existing skills (e.g., how to make better presentations). ..\..\Film Clips\4 Iqbal (Opportunity).MPG (0:39)

Role of a Mentor

• Counselor - A counselor is someone with excellent interpersonal skills who assists others in coping with personal problems and/or inappropriate behavior on the job.

• Political Advisor- A person who understands the norms and values of the organizational system, knows where the spheres of influence are, has access to them, and is willing to act as a guide to someone else. ..\..\Film Clips\Dominant - bluffmaster.mpeg

• Constructive Critic- ..\..\Film Clips\iqbal session 2.mpg (5:15)

• Motivator - ..\..\Film Clips\5 EMPATHY.MPG

• Resource Facilitator-..\..\Film Clips\iqbal session 5.mpg

Let’s Figure it out !

What personal or professional qualities or skills you think,

You will need to bring to the table in order to be an effective mentor?

Skills

• Listening

• Questioning

• Tentativeness

• Challenging

• Counselling

• Empathy

• Reserve Judgement

Appropriate engagement

• Directive• Counselling• Questioning• Challenging• Exposure• Encouraging• Projects/Activities• Telling

•Motivation

•Skill

•Discovery

•Perspective

•Knowledge

•Experience

Mentee NeedsMentoring Style

Role Model

Role Model Video

Practice

• Role Plays in pairs

Debrief

Help them write their story

…be a MENTORDo all the good you can,By all the means you can,In all the ways you can,In all the places you can,To all the people you can,As long as ever you can. ~ John Wesley