About MeDASMEDAS MIDDLE EAST SOFTWARE SYSTEMS LLC is a complete healthcare

software solution provider company established in 2008 and now is a part of UNISIS Group.

• MEDAS has rich domain expertise in Healthcare IT Industry earned through the course of nearly a decade of market presence. • We have done over 350+ IT implementations across the

Healthcare Industry in the Middle East over the last 4 years.• Since we have a ready solution for this domain and have been

doing similar implementation work for many clinics, we are higher up in the learning curve. This helps shorten the implementation time, which is a big saving of time for the senior management and will also minimize the pain of change management. • We have our own R&D, which helps us to keep improving our

solution based on customer feedback. Since the cost of this is spread over several customers, we are regularly able to offer new features at a nominal cost. 

About MeDAS

MeDAS – UNISIS HIS

MeDAS HIS

• This is a comprehensive Healthcare Information System (HIS) designed for all types of healthcare facilities ranging from a small clinic to a network of tertiary healthcare hospitals.• Our HIS ensures round-the -clock, efficient functioning of all the

departments and mitigates revenue loss for the organization and is capable of handling multiple centres.• Adhering to the current regulations of JCI, Ministry of Health KSA,

UAE, Dubai Health Authority (DHA), HAAD (Health Authority Abu Dhabi), Supreme Health Council Qatar and Bahrain Health Authority

• Enables hospital’s daily business transaction (financial, personal, bed census, pay role etc) and also provides facilities to evaluate performance and cost, and projection of the long term forecast.• Based on HL-7 protocols, thus application-to-application interface

would be easy with auto generated Barcode scanning and printing modules. The barcodes are generated as per International Standards of Nomenclature.• Real time integration with Bupa, Tawuniya, Waseel

Features• Unlimited Multi user access• Complete Database driven• HL-7 compatible • Web content management Facility• Supports decentralized and centralized environment• Ease of Use• Multi center/ branch management with centralized database• Easily upgradable• Interconnectivity• Web architecture support• Less maintenance • SMS and Email Facility

Modules• Patient Management• Appointment.• Registration.• Scheduling

(SMS Gateway is integrated with the application, thus SMS can be send upon registration, confirmation of appointment etc.)

Billing• Billing• Insurance

Registration, consultation and service billing are happening from this module. The HIS application is approved by Bupa, Tawuniya & WASEEL in KSA. Also this is equipped with eClaim management.

INSURANCE MANAGEMENT

• The Insurance Management module handles all the activities that are related to the insurance provider. Multiple options are provided to accommodate all the types of insurance packages. The upper limit of each allowed procedure can be set. The pathway would be automatically blocked if the patient tries to avail a facility that is not covered in the insurance package. Multiple insurance schemes can be assigned for a single patient. Periodic population of the insurance packages can be done seamlessly.

Key Features

• Inclusion and exclusion of services within each scheme.• Co-payments and deductibles can be set against each scheme and insurance

provider• Specify the limit for each service category/ service• Insurance approvals• Specify account head for corporate/insurance companies or its policies/

schemes/ service• One patient visit can have billing based on multiple scheme.• Rejection Management

Medical Billing System

• A bill includes services, materials, pharmacy, consultation, laboratory and other additional and incidental charges. All cash and credit transactions with the patients are billed using this billing system module. Billing system brings out all the services billed into a common billing format, which has to be presented to the patient before he leaves the hospital. There is also facility for searching the patient’s folio including checking whether the bills are settled or pending. The medical billing system module saves the generated data of a patient for future reference and manages the cancelling of confirmed bills.

Key Features• Consolidated billing of procedures and other services can be done• Generation of provisional bills.• Advance/deductibles collection.• Normal/corporate/insurance bill generation and settlement.Benefits of Medical Billing System Patients• Immediate generation and payment of bills• Reimbursement of cancelled bills quickly and correctly Hospital• The discharge time of an in-patient decreases drastically thus making the bed

available for the next patient.• Tracking of unsettled medical bills becomes easy and smooth

Electronic Medical Record (EMR)• Keeping detailed patient medical records for continuing patient care is of utmost

importance in any healthcare organization. EMR stands for Electronic Medical Record, can transform your paper clinical processes into a 24 x 7 immediate-access process. EMR is designed as a powerful, flexible and easy-to-use clinical information system targeting point-of-care, decision support and research uses

Key Features• Includes patient demographics, patient history, physical examination,

investigations, diagnosis, treatment plan and progress notes• The templates for history taking and physical examination can be configured

according to the requirements of each specialty• The security system maintains confidentiality of patients' health related

information• All the required data of each of the previous visits can be visualized on the ‘home’

page of the patient's health record• Real time access to clinical information for the clinicians• Usage of standardized terminology (ICD 10 CM) improves the accuracy of

diagnosis• Minimal usage of keyboard for typing as data entry can be made largely by

clicking the mouse.

Key Benefits of Electronic Medical Record (EMR)Doctors

• Instantaneous access of patients records• Instantaneous access to lab results, radiology reports and images• Easy referral of patients to the concerned specialists• Saves clinician’s time by minimizing data entry through intuitive documentation• Increased conformation to international standards in reporting and

documentation• Doctor’s orders tracking and reminders for to-do lists• Improves care and promotes patient safety• Eliminates manual data gathering, reducing staff workload and increasing

physician satisfaction• Facilitates physician mobility without compromising data accessibility or security

Patients

• Significant Reduction in waiting time• Improves services, enhances process efficiency and thereby patient satisfaction• No hassles carrying the lab results and radiology reports to the doctor• Improved patient care as the doctors can focus on patient’s overall health• Allergies permanently recorded on the patient record resulting in significant

reduction of iatrogenic incidents• Higher patient compliance and patient participation in care specially by use of

SMS’s

Hospitals

• Positions hospitals as progressive and technologically advanced within the community• Serves as a competitive advantage for hospitals in their recruitment and retention

of physicians and other clinical staff• Saves valuable space by eliminating, medical records room. The personnel can be

redeployed to other areas to enhance patient service and quality• Improvement of quality standards to international level• Increases revenue and reduce cost• No lost charts or medical records

Computerized Physician Order Entry (CPOE)• The Computerized Physician Order Entry (CPOE) module allows orders to be

entered and electronically transmitted from the point of origin to the point of patient-services thus minimizing delays, medical errors, eliminating lost paper and making information accessible to other providers. Order entry includes laboratory orders, radiology orders, procedure orders and medication orders for both inpatients and outpatients. CPOE alerts various interactions like: drug – drug interactions, drug-food interactions, drug interactions with lab test, allergies to drugs, drug interactions in pregnancy and contraindicated drugs. Clinical decision support system reduces the work of healthcare organizations and reduces clinical errors

Key Features

• Improves patient care by automating and centralizing the workflow• Immediate transfer of orders to lab, radiology department, pharmacy without

any human intervention• Prevent medication errors and adverse drug events• Real time access to important clinical information• Reduces variance in clinical care with use of consistent terminology• Increased legibility, accuracy, and completeness of clinical prescriptions• More efficient laboratory and radiology requesting and reporting• Knowledge driven healthcare and clinical decision support system• Enhance communication and coordination within the team

Key Benefits of Computerized Physician Order Entry (CPOE)

Patients• Patients would not be prescribed allergic drugs and contraindicated drugs even accidentally• Orders get executed immediately and without failDoctors• An error of prescribing a contraindicated drug would never occur even unknowingly• Saves time by accelerating the doctors’ process of prescriptions and eliminating duplicationPharmacists• No guess work needed to understand the illegible handwritten prescriptions• Immediate receipt of doctors’ orders.Hospital• Possibility of litigation expenses arising from medication errors and dispensing of wrong

medication prescriptions is eliminated

Nursing Information System• This module optimizes the nursing services with respect to the execution of

orders from CPOE. Nursing information system (NIS) manages clinical data from a variety of healthcare environments made available in a timely and orderly fashion to aid nurses in improving patient care. Nursing information system module keeps track of the instructions to the nurses and the execution status of those orders

Key Features

• Serves as a one stop solution for all activities of the nursing staff• Incorporates all the aspects such as nursing assessment, nursing plan,

drug administration, nursing memo/note, nursing worksheet, body temp chart, nursing tabulation chart, nurse duty roster, nursing rhythm chart• Clinical whiteboards integrates real-time scheduling with EMR

integration to enhance nursing work flow

Benefits of Nursing Information SystemDoctors• Can be confident that all the orders would be executed and none would be overlooked• Graphical representation of all the vital signs and other parameters for easier

comparisonNurses• Any missed order would be promptly shown as an alert• Any order from the doctor would be immediately transferred to the nursing station• The nurses do not have to specifically search the records for newer orders; the orders

would be notified to themPatients• Absolutely no delay in the execution of doctors’ orders

Lab Information System (LIS)• This module caters to the requirement of clinical biochemistry, clinical pathology,

microbiology, immunology etc. The lab information system streamlines all the process at the lab right from sample collection to result entry and transfer. Due authorization is done at the end of the process to make the process fool proof

Key Features

• The lab machines including the auto analyzers are interfaced with the hospital information system and their complete operations are automated without human intervention• HL7 standards incorporates the ability to receive data from other lab machines• Sample management system creates barcodes and tracks the samples of blood,

saliva, urine etc.• Assures that the technicians complete all the pending tests.• Generates automated results from various laboratory machines and updates patient

records.• Ability to handle large number of specimens without compromising on safety• Efficient tracking of specimens by usage of bar codes for the specimens.

Benefits of Lab Information System

Doctors• The lab results of critical patients would be notified instantaneously to the doctor• All the lab results would be submitted directly to the doctorPatients• No delay in the execution of doctors’ orders• No need to make repeat visits to collect the results• No mix-up of samples of different patients at the labLab Technician• Immediate receipt of the doctors’ orders to perform a lab test• Easier reporting of lab results of the patients

RADIOLOGY INFORMATION SYSTEM / PACS• Radiology information system module manages the functions of radiology and

imaging services. The module manages the maintenance of various results derived from diagnosis and reports the result to the concerned departments. Radiology information system processes radiology orders, tracks the investigation status, records reports and does the integration of digital images.

Key Features• Records, stores, manages and accesses all varieties of multimedia content – from

images to videos• Reports can be generated automatically using MS Office and sent to concerned

doctor• The provision to attach images and radiology reports to the patients’ medical records

facilitates simultaneous view of both.• It has the feature of viewing images and reports through the web and emails.• Integration facility with INFINITY PACS system ensures easy storage and retrieval.• The parameters of the image such as contrast etc can be adjusted for maximum

functional advantage• CD/DVD burning facility relieves the patients from carrying the bulky images for

every visit• Due authorization process enforced by the software ensures that the results are

accurate

BenefitsDoctors• The doctors have an uniform template for report generation• The consulting doctor can correlate the records, the images and the reports• The images will be available along with the patient records for referral anytimePatients• Patient need not pay for the film of the radiology investigation• Fixation of the investigation timings from the nursing station or from the counter• No need to make repeat visits to collect the resultsHospital• Relieve the purchase department from buying films for the hospital• Cost savings in the form of space required for storage of films

INVENTORY MANAGEMENT SYSTEM

• Inventory Management is a fully integrated module covering the main and sub functions of pharmacies as well as stores. The central store as well as the peripheral stores can be monitored and the stock of inventory managed according to the demand.

Key Features• It apprises of the drug details, storage information, quantity in hand and reorder quantity.• The module records sales to patients, generates credit invoices, creates bills for cash sales and links

up with nursing information system for inpatient needs.• Transfers to other sub-stores are also recorded by this module.• The database aids conversions of generic names to/from brand names. It also links up the diseases to

suitable drugs and their manufacturers.• The inventory can be tracked in real time.• All leakages at various points of sale can be plugged thus minimizing loss from pilferage.• The stock that are nearing expiry period can be identified and segregated at the earliest.

BenefitsPatients• The patient can know right at the time of prescription whether the drug is

available in the pharmacyStore Keeper• Can know in real time which sub store is running out of stock and the particular

stock can be replenished immediately• The batch of drugs which has reached expiry date can be identified and isolatedHospital• Completely leakages of drugs and inventory at every point of sale.• Track the drugs/ inventory which are more in demand and maintain the supply of

that particular item

Pharmacy Management• Enabled with centralized and decentralized billing• Helps to manage the stock effectively including free

items• Expired, nearing expiring item report

Administration• Includes Financial Accounting, HR and Payroll• Doctor wise incentive calculation

Business Intelligence Reports

• Business Intelligence reports can be generated instantaneously for all the activities of the hospital including health information of patients. Reports can be used to compare the activities across weeks, months or quarters. The Business Intelligence reports can be easily generated at the end of a day or any other defined time period to monitor the functioning of the organization. The Management Information System reports can be generated by any privileged person without the help of any other personnel. The Business Intelligence reports give very valuable information on all the activities of the hospital. Thorough documentation and follow up on every activity makes the functioning of the hospital very efficient and helps in decision-making.

Key Features

ACCOUNTS

All valid transactions

Dept wise income

Income report on a particular date

Commission of an employee on particular period

BILLING

Unsettled bills for a particular period

Level wise current outstanding income

Outstanding income for a day

Settled bills for a period

LAB

Lab collection for a day

Sample collection for a day

Bill wise sample collection for a day

Report of time taken for the tests for a period

PHARMACY

Opening stock of pharmacy for a day

Closing stock of pharmacy for a day

Summary of orders for pharmacy for a period

Receipt details for a period

OP

Daily reports for a period

All monthly corporate OP head counter for a period

All weekly corporate OP head counter for a period

All yearly corporate OP head counter for a period

MIS Reporting• Dash board• Customized reports• Analysis Reports