Mauricio DEMOGRAPHICS Latino American, Male, Age 21. High school education. Works in construction....

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Mauricio DEMOGRAPHICS • Latino American, Male, Age 21. • High school education. • Works in construction. • Working class • Bilingual – Spanish English • Single, maybe has a girlfriend • Lives in Boston-area. • Savvy mobile user – texting, smartphone. • Parents came from somewhere else, but he was born here. • Plays in pickup soccer games. HEALTH • Lower back pain. • Cognitive: clever, smart, creative, ingenuity. Frustrated – wants to do well. • Low Health Literacy. Young and feels invincible despite back pain. TECHNOLOGY • Older smartphone – 3G or non-Apple. • Savvy with social media.

Transcript of Mauricio DEMOGRAPHICS Latino American, Male, Age 21. High school education. Works in construction....

MauricioDEMOGRAPHICS• Latino American, Male, Age 21.• High school education. • Works in construction. • Working class• Bilingual – Spanish English• Single, maybe has a girlfriend• Lives in Boston-area.• Savvy mobile user – texting, smartphone.• Parents came from somewhere else, but he was born here. • Plays in pickup soccer games.HEALTH• Lower back pain. • Cognitive: clever, smart, creative, ingenuity. Frustrated – wants to do well.• Low Health Literacy. Young and feels invincible despite back pain.TECHNOLOGY• Older smartphone – 3G or non-Apple.• Savvy with social media.

Mauricio - scenario

• Back pain is growing concern• Maybe used OTC for pain. Also social drinker.• Plays in soccer pickup league. • ABC as sponsor for soccer or fields. • Situation: teammate suggests going to ABC

Health for information on back pain.

PamelaDEMOGRAPHICS• Female, American. Carribean-American.• Mother of a daughter – first year in college.• Education: undergrad. Masters degree• Mom in her mid 40s. HR Manager. Married. TECHNOLOGY• Regular phone, tablet,• LinkedIn. On Facebook, but not big user.BACKGROUND• Three children – first going to college. Oldest is daugher, 2 younger boys.• Busy at work. Minimal time to do health research, but makes time, especially when

sending things to daughter.• Behavioral issues: general apprehension about family changes.• Cognitively: bright• Health issues: stress and anxiety. Maybe high blood pressure, slightly over-weight.

Sedentary due to job.• Likes Doctor Oz, and Oprah, Good Morning America.• Health Literacy: medium to high. Talks to doctor, reads health info.

Pamela - scenario

• Already a GMA watcher. Treats is like radio in morning.

• Concerned about other sexual risks for women in college.

• Adds “ABC” into google subject. Finds info on topic about ABC Health news.

• Loyal follower. • Sends video link to her daughter.

NyeshaDEMOGRAPHICSFemale. 18. Single• Carribean-American.• Daughter of Pamela• Just started college in another state – freshman. • Started first semester. • Mom sends her health information.• Covered with parents insuranceHEALTH• Slightly overweight, 10 lbs.• Feels healthy, but low health awareness.TECHNOLOGY• Laptop, smartphone, tablet.• Savvy user of all three, plus social media.• Posts frequently on Facebook, WhatsApp, SnapChat, Twitter, Vine, email.

Nyesha - scenario

• Has built some trust with ABC.• Uses widespread social media.• Receives links from mom in her email.• Has some minor health concerns and opens

occasional links from mom.

Paul & SarahDEMOGRAPHICS• Caucasian Male. Age 25• Wife is pregnant.• Lives in rural area – farming. • Getting interested in helping with consumer/health decisions. Still new to

it.TECHNOLOGY• Desktop PC. Smartphone. Not much social media.HEALTH• Googles conditions that affect pregnancy.• He is healthy, but chews tobacco.• Health literacy is low.• Rarely goes to doctor. Only in emergencies.• Self-insured.

Paul & Sarah - scenario

• Sarah was very thirsty and had blurred vision (pregnant)

• Paul & Sarah watch early evening news together (ABC World News Tonight).

• Learned about a feature with pregnancy risk.• Banner ads across the bottom directed them

to ABC Health blog.