Matrikulasi S2 IKM 2014 - Organizational Culture in Public Health

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    OrganisationalCulturein

    PublicHealth

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    What is Public Health?

    Public health refers to all organized measures (whether

    public or private) to prevent disease, promote health,

    and prolong life among the population as a whole.

    Public health is concerned with the total system and not

    only the eradication of a particular disease.

    Public health professionals monitor and diagnose the

    health concerns of entire communities and promote

    healthy practices and behaviours to ensure thatpopulations stay healthy.

    (WHO, 2014)

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    What is Public Health?

    Public health refers to all organized measures(whether public or private)to prevent disease, promotehealth, and prolong life among the population as a whole.

    Public health is concerned with the total systemand not only the eradication of a particular disease.

    Public health professionalsmonitor and diagnose thehealth concerns of entire communities andpromote

    healthy practices and behaviours to ensure thatpopulations stay healthy.

    (WHO, 2014)

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    10 Essential Services ofPublic Health

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    Cabang Ilmu Kesmas

    IlmuKesm

    as

    AKK

    PKIP

    Bios &Kpdd

    GiziMasy

    K3

    Kesling

    Epid

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    Cabang Ilmu Kesmas

    IlmuKesm

    as

    AKK

    PKIP

    Bios &Kpdd

    GiziMasy

    K3

    Kesling

    Epid

    !g & Mgt

    !g & Mgt

    !g & Mgt

    !g & Mgt

    !g & Mgt

    !g & Mgt

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    Cabang Ilmu Kesmas

    IlmuKesm

    as

    AKK

    PKIP

    Bios &Kpdd

    GiziMasy

    K3

    Kesling

    Epid

    !g & Mgt

    !g & Mgt

    !g & Mgt

    !g & Mgt

    !g & Mgt

    !g & Mgt

    !g & Mgt

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    Culture

    Behavior

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    The Culture Iceberg: 90% hidden

    Values, beliefs,

    norms, customs,nonverbal behavior,

    etc.

    Level of

    conscious

    aareness

    !bservable s"mbols,ceremonies, slogans,

    stories, dress,

    #h"sical settings,

    decoration, etc.

    Shorter,easier to

    change

    Long term,

    difficult to

    change

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    $ocietal Culture

    Who we are, customs

    !rganiational Culture

    The way we do things here

    Team &ormsWhats (un)acceptable;

    This is what we do

    Individual 'ersonalit"Values, belies,

    temperament, habits;

    Who ! am

    Levels of Change

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    Organizational Behavior: Chapter 19 12

    Study Question 1: What is

    organizational culture?Organizational culture.

    The system of shared actions, values, and

    eliefs that develops !ithin an organization

    and guides the ehavior of its memers.

    Called corporate culture in the usiness

    setting."o t!o organizational cultures are identical.

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    Can we shape Organisational

    culture?

    (cor#orate culture is describable,

    measurable if necessar" and, ithin limits,alterable.) 'eters and *aterman +9-/

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    Organizational Behavior: Chapter 19 1#

    Study Question 2: How do you

    understand an organizational culture?

    Characteristics of strong corporatecultures.

    $ !idely shared real understanding of !hatthe firm stands for, often emodied in slogans.

    $ concern for individuals over rules, policies,procedures, and adherence to %o duties.

    $ recognition of heroes !hose actionsillustrate the companys shared philosophy andconcerns.

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    Organizational Behavior: Chapter 19 1&

    Study Question 2: How do you

    understand an organizational culture?

    Characteristics of strong corporate cultures'cont.(.

    $ elief in ritual and ceremony as important tomemers and to uilding a common identity.

    $ !ell)understood sense of the informal rulesand e*pectations so that employees and

    managers +no! !hat is e*pected of them. $ elief that !hat employees and managers dois important and that it is essential to shareinformation and ideas.

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    Organizational Behavior: Chapter 19 1

    Study Question 2: How do you

    understand an organizational culture?

    Characteristics of strong corporate cultures'cont.(.

    $ elief in ritual and ceremony as important tomemers and to uilding a common identity.

    $ !ell)understood sense of the informal rulesand e*pectations so that employees and

    managers +no! !hat is e*pected of them. $ elief that !hat employees and managers dois important and that it is essential to shareinformation and ideas.

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    Organizational Behavior: Chapter 19 1-

    Study Question 3: How can the

    organizational culture be managed?trategies for managing corporate culture.

    /anagers help modify oservale culture,

    shared values, and common assumptions

    directly.

    0se of organizational development techniues

    to modify specific elements of the culture.

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    Organizational Behavior: Chapter 19 1

    Study Question 3: How can the

    organizational culture be managed?3hy a !ell)developed management

    philosophy is important.

    4stalishes generally understood oundarieson all memers of the firm.

    5rovides a consistent !ay for approaching

    ne! and novel situations. 6elps hold individuals together y sho!ing

    them a +no!n path to success.

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    Organizational Behavior: Chapter 19 19

    Study Question 3: How can the

    organizational culture be managed? trategies for uilding, reinforcing, and changing

    organizational culture.

    7irectly modifying the visile aspects of culture. Changing the lessons to e dra!n from common

    stories.

    etting the tone for a culture and for cultural change.

    8ostering a culture that addresses uestions of e*ternal

    adaptation and internal integration.

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    Organizational Behavior: Chapter 19 2

    Study Question 3: How can the

    organizational culture be managed? /ista+es that managers can ma+e in uilding,

    reinforcing, and changing culture.

    Trying to change peoples alues !rom the top

    down:

    3hile +eeping the !ays in !hich the organization

    operates the same.

    3ithout recognizing the importance of individuals. "ttempting to reitalize an organization by

    dictating ma#or changes and ignoring shared

    alues$

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    $urve"12ata 3eedbac4

    Identif" area of concern 5 associated

    beliefs 5 behaviors

    Involve s"stem in surve" selection or

    construction

    6ather data

    7nal"e data to contrast #ractice and beliefs

    'resent to !2 grou#

    8se eflective Learning odel to

    identif" discre#ancies

    e;#lore inter#retations consider interventions

    Im#lement 5 evaluate

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    2enison !rganiational Culture $urve"

    7ssessment ofdimensions #rovides

    feedbac4 on strengths,

    ea4nesses, and

    im#lications for change

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    3orce

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    Team discussion

    . 2escribe the artifacts of a or4

    culture ith hich "ou are ver"

    familiar

    . *hat are the underl"ing values and

    culture that these artifacts re#resent?

    @. *hat are the strengths and ea4nesses of this culture?

    A. Is there a ga# beteen here the organiation is and here it

    ould li4e to be?

    . If "ou ere to attem#t culture change, ho ould "ou go

    about it?

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    &o the hard stuff=

    +culture

    change/ euires a (damn good reason>)

    to change

    6a# anal"sis is an im#ortant +if

    not essential/ motivator

    Culture almost always ins over

    strateg"

    emove barriers, dont #ush the

    river

    There are usuall" (revengeeffects) +une;#ected

    conseuences/

    It ta4es time +A

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    The folloing slides are

    onl" e;am#les of various

    a##roaches to describingculture

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    7##roaches to 8nderstanding

    !rganiational Culture

    2eal 5 Eenned"s Cor#orate Culture Eilmann $a;ton Culture 6a# $urve" 2enison !rganiation Culture $urve"

    $onnenfeld 5 'ei#erls 3our Cultures eimann 5 *einers $hared Values odel $cheins Fualitative 7ssessment Gofstedes dimensions of Culture

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    Marc Bard

    Management guru

    Literature review

    fndingOrganisationalculture is a major

    actor which aectsthe speed andrequency oinnovation

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    Leaders have a disproportionately large

    eect on the cultures o organisations

    and

    systems. By their behaviours leaderscreate

    the conditions that either hinder or aidinnovation.

    (Maher, Plsek, Price, Mugglestone 2010)

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    Senior leaders often have anemotional investment in thestatus quo without even realising

    itGa!y Ha"el

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    #he leade!ship i"pe!ati$e

    % In a study unde!taen by the 'H( Institute t)o thi!ds o* sta+ !espondents stated thatthey )e!e not ade,uately suppo!ted by senio! leade!s to unde!tae inno$ation andi"p!o$e"ent acti$ities- )))-institute-nhs-u.inno$ation

    % /esponses *!o" sta+ unde!taing the 01ultu!e *o! Inno$ation2 su!$ey in o!ganisationssuggest that senio! leade!s do not "ae it clea! that inno$ati$e ne) thining is

    !e,ui!ed to "eet so"e o!ganisational goals and do not openly suppo!t inno$ation-

    !"ndervaluing and under investing in the

    human side o innovation is a common mista#e$

    Moss Kante! 4%%56

    http://www.institute.nhs.uk/innovationhttp://www.institute.nhs.uk/innovation
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    !Strategies and "rocessesalone are not su#cient todrive the degree of changewe are

    seeking$$$$organi%ationshould focus on tackling the

    &ehaviours and cultures in

    7eade!s need to c!eate the conditions)ithin )hich inno$ation can 8ou!ish-

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    9i"ensions o* inno$ation

    cultu!e

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    1onclussion

    !ganizational 1ultu!e is:

    Identity (t!ategy

    Policy

    Acti$ity P!oducti$ity