Matrikulasi S2 IKM 2014 - Organizational Culture in Public Health
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Transcript of Matrikulasi S2 IKM 2014 - Organizational Culture in Public Health
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OrganisationalCulturein
PublicHealth
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What is Public Health?
Public health refers to all organized measures (whether
public or private) to prevent disease, promote health,
and prolong life among the population as a whole.
Public health is concerned with the total system and not
only the eradication of a particular disease.
Public health professionals monitor and diagnose the
health concerns of entire communities and promote
healthy practices and behaviours to ensure thatpopulations stay healthy.
(WHO, 2014)
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What is Public Health?
Public health refers to all organized measures(whether public or private)to prevent disease, promotehealth, and prolong life among the population as a whole.
Public health is concerned with the total systemand not only the eradication of a particular disease.
Public health professionalsmonitor and diagnose thehealth concerns of entire communities andpromote
healthy practices and behaviours to ensure thatpopulations stay healthy.
(WHO, 2014)
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10 Essential Services ofPublic Health
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Cabang Ilmu Kesmas
IlmuKesm
as
AKK
PKIP
Bios &Kpdd
GiziMasy
K3
Kesling
Epid
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Cabang Ilmu Kesmas
IlmuKesm
as
AKK
PKIP
Bios &Kpdd
GiziMasy
K3
Kesling
Epid
!g & Mgt
!g & Mgt
!g & Mgt
!g & Mgt
!g & Mgt
!g & Mgt
!g & Mgt
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Cabang Ilmu Kesmas
IlmuKesm
as
AKK
PKIP
Bios &Kpdd
GiziMasy
K3
Kesling
Epid
!g & Mgt
!g & Mgt
!g & Mgt
!g & Mgt
!g & Mgt
!g & Mgt
!g & Mgt
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Culture
Behavior
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The Culture Iceberg: 90% hidden
Values, beliefs,
norms, customs,nonverbal behavior,
etc.
Level of
conscious
aareness
!bservable s"mbols,ceremonies, slogans,
stories, dress,
#h"sical settings,
decoration, etc.
Shorter,easier to
change
Long term,
difficult to
change
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$ocietal Culture
Who we are, customs
!rganiational Culture
The way we do things here
Team &ormsWhats (un)acceptable;
This is what we do
Individual 'ersonalit"Values, belies,
temperament, habits;
Who ! am
Levels of Change
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Organizational Behavior: Chapter 19 12
Study Question 1: What is
organizational culture?Organizational culture.
The system of shared actions, values, and
eliefs that develops !ithin an organization
and guides the ehavior of its memers.
Called corporate culture in the usiness
setting."o t!o organizational cultures are identical.
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Can we shape Organisational
culture?
(cor#orate culture is describable,
measurable if necessar" and, ithin limits,alterable.) 'eters and *aterman +9-/
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Organizational Behavior: Chapter 19 1#
Study Question 2: How do you
understand an organizational culture?
Characteristics of strong corporatecultures.
$ !idely shared real understanding of !hatthe firm stands for, often emodied in slogans.
$ concern for individuals over rules, policies,procedures, and adherence to %o duties.
$ recognition of heroes !hose actionsillustrate the companys shared philosophy andconcerns.
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Organizational Behavior: Chapter 19 1&
Study Question 2: How do you
understand an organizational culture?
Characteristics of strong corporate cultures'cont.(.
$ elief in ritual and ceremony as important tomemers and to uilding a common identity.
$ !ell)understood sense of the informal rulesand e*pectations so that employees and
managers +no! !hat is e*pected of them. $ elief that !hat employees and managers dois important and that it is essential to shareinformation and ideas.
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Organizational Behavior: Chapter 19 1
Study Question 2: How do you
understand an organizational culture?
Characteristics of strong corporate cultures'cont.(.
$ elief in ritual and ceremony as important tomemers and to uilding a common identity.
$ !ell)understood sense of the informal rulesand e*pectations so that employees and
managers +no! !hat is e*pected of them. $ elief that !hat employees and managers dois important and that it is essential to shareinformation and ideas.
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Organizational Behavior: Chapter 19 1-
Study Question 3: How can the
organizational culture be managed?trategies for managing corporate culture.
/anagers help modify oservale culture,
shared values, and common assumptions
directly.
0se of organizational development techniues
to modify specific elements of the culture.
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Organizational Behavior: Chapter 19 1
Study Question 3: How can the
organizational culture be managed?3hy a !ell)developed management
philosophy is important.
4stalishes generally understood oundarieson all memers of the firm.
5rovides a consistent !ay for approaching
ne! and novel situations. 6elps hold individuals together y sho!ing
them a +no!n path to success.
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Organizational Behavior: Chapter 19 19
Study Question 3: How can the
organizational culture be managed? trategies for uilding, reinforcing, and changing
organizational culture.
7irectly modifying the visile aspects of culture. Changing the lessons to e dra!n from common
stories.
etting the tone for a culture and for cultural change.
8ostering a culture that addresses uestions of e*ternal
adaptation and internal integration.
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Organizational Behavior: Chapter 19 2
Study Question 3: How can the
organizational culture be managed? /ista+es that managers can ma+e in uilding,
reinforcing, and changing culture.
Trying to change peoples alues !rom the top
down:
3hile +eeping the !ays in !hich the organization
operates the same.
3ithout recognizing the importance of individuals. "ttempting to reitalize an organization by
dictating ma#or changes and ignoring shared
alues$
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$urve"12ata 3eedbac4
Identif" area of concern 5 associated
beliefs 5 behaviors
Involve s"stem in surve" selection or
construction
6ather data
7nal"e data to contrast #ractice and beliefs
'resent to !2 grou#
8se eflective Learning odel to
identif" discre#ancies
e;#lore inter#retations consider interventions
Im#lement 5 evaluate
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2enison !rganiational Culture $urve"
7ssessment ofdimensions #rovides
feedbac4 on strengths,
ea4nesses, and
im#lications for change
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3orce
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Team discussion
. 2escribe the artifacts of a or4
culture ith hich "ou are ver"
familiar
. *hat are the underl"ing values and
culture that these artifacts re#resent?
@. *hat are the strengths and ea4nesses of this culture?
A. Is there a ga# beteen here the organiation is and here it
ould li4e to be?
. If "ou ere to attem#t culture change, ho ould "ou go
about it?
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&o the hard stuff=
+culture
change/ euires a (damn good reason>)
to change
6a# anal"sis is an im#ortant +if
not essential/ motivator
Culture almost always ins over
strateg"
emove barriers, dont #ush the
river
There are usuall" (revengeeffects) +une;#ected
conseuences/
It ta4es time +A
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The folloing slides are
onl" e;am#les of various
a##roaches to describingculture
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7##roaches to 8nderstanding
!rganiational Culture
2eal 5 Eenned"s Cor#orate Culture Eilmann $a;ton Culture 6a# $urve" 2enison !rganiation Culture $urve"
$onnenfeld 5 'ei#erls 3our Cultures eimann 5 *einers $hared Values odel $cheins Fualitative 7ssessment Gofstedes dimensions of Culture
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Marc Bard
Management guru
Literature review
fndingOrganisationalculture is a major
actor which aectsthe speed andrequency oinnovation
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Leaders have a disproportionately large
eect on the cultures o organisations
and
systems. By their behaviours leaderscreate
the conditions that either hinder or aidinnovation.
(Maher, Plsek, Price, Mugglestone 2010)
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Senior leaders often have anemotional investment in thestatus quo without even realising
itGa!y Ha"el
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#he leade!ship i"pe!ati$e
% In a study unde!taen by the 'H( Institute t)o thi!ds o* sta+ !espondents stated thatthey )e!e not ade,uately suppo!ted by senio! leade!s to unde!tae inno$ation andi"p!o$e"ent acti$ities- )))-institute-nhs-u.inno$ation
% /esponses *!o" sta+ unde!taing the 01ultu!e *o! Inno$ation2 su!$ey in o!ganisationssuggest that senio! leade!s do not "ae it clea! that inno$ati$e ne) thining is
!e,ui!ed to "eet so"e o!ganisational goals and do not openly suppo!t inno$ation-
!"ndervaluing and under investing in the
human side o innovation is a common mista#e$
Moss Kante! 4%%56
http://www.institute.nhs.uk/innovationhttp://www.institute.nhs.uk/innovation -
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!Strategies and "rocessesalone are not su#cient todrive the degree of changewe are
seeking$$$$organi%ationshould focus on tackling the
&ehaviours and cultures in
7eade!s need to c!eate the conditions)ithin )hich inno$ation can 8ou!ish-
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9i"ensions o* inno$ation
cultu!e
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1onclussion
!ganizational 1ultu!e is:
Identity (t!ategy
Policy
Acti$ity P!oducti$ity