MATERIEL QUALITY MANUAL - Vought Aircraft

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Supplier Quality Assurance Requirements MQM QA509, Rev. B 24 August 1998 SQAR,REV.B frnt.doc 09/04/98 12:33 PM i MATERIEL QUALITY MANUAL MQM QA509, Rev. B Supplier Quality Assurance Requirements (SQAR) Revision Date: 24 August 1998 Approved (Original Signature on File) J. W. Puorto, Manager Materiel Quality Military Aircraft Systems Division Suppliers may view this document via the Internet at https://oasis.northgrum.com. To obtain a hard copy, please notify Northrop Grumman’s Procurement Representative.

Transcript of MATERIEL QUALITY MANUAL - Vought Aircraft

Page 1: MATERIEL QUALITY MANUAL - Vought Aircraft

�Supplier Quality Assurance Requirements

MQM QA509, Rev. B24 August 1998

SQAR,REV.B frnt.doc 09/04/98 12:33 PM i

MATERIEL QUALITY MANUAL

MQM QA509, Rev. B

Supplier Quality Assurance Requirements(SQAR)

Revision Date: 24 August 1998

Approved

(Original Signature on File)

J. W. Puorto, ManagerMateriel Quality

Military Aircraft Systems Division

Suppliers may view this document via the Internet at https://oasis.northgrum.com.To obtain a hard copy, please notify Northrop Grumman’s Procurement Representative .

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REVISION RECORD

The latest issue to this manual may be confirmed by viewing the OASIS web site (address is shown on thecover), or by contacting Northrop Grumman at Tel. (310) 332-3922. Blue and/or Italicized text reflects wherelatest revision changes are located.

Revision Date Revision Date Revision Date

Original Issue 5 August 1997

Rev. A 13 February1998

Rev. B 24 August 1998

The following is for NGMASD internal use only:

The information contained in this Materiel Quality Manual (MQM) is controlled by the owner listed in thesignature sign-off block and is linked to applicable DV, WI or other command media. The owner is responsiblefor the integrity and maintenance of the MQM, and must coordinate all changes with Orgn. MQ30/W6 to ensurethat any changes which may affect other command media are accounted for.

PROPRIETARY RIGHTS

Northrop Grumman Corporation, Military Aircraft Systems Division proprietary rights are retained for the information contained herein.The recipient, by acceptance of this document, agrees that neither this document nor the information contained herein, nor any partthereof shall be reproduced or transferred to any other document, used or disclosed to others for any purpose, except as specificallyauthorized in writing by Northrop Grumman Corporation, Military Aircraft Systems Division.

Employees of Northrop Grumman Corporation, Military Aircraft Systems Division may reproduce information contained in this documentfor internal purposes as necessary. All such copies must be prominently identified as “REFERENCE ONLY” and/or “UNCONTROLLEDCOPY.”

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DOCUMENT OVERVIEW

SQAR is Suppliers’ guide to understanding Northrop Grumman Military AircraftSystem Division (NGMASD) quality requirements and expectations. Thisdocument forms a part of Buyer’s purchase order, unless otherwise specifiedherein. It contains Buyer’s specific standard quality requirements and helpfulgeneral information.

SQAR is broken into four major sections as described below:

Section I - This section identifies key information, shown on all NGMASDpurchase orders or change orders, that will be used by Supplier to determinewhich requirements in Sections II and III of this manual apply to Supplier’sdeliverable product. Also, included in this section is an “easy-to-read” matrixwhich guides Supplier’s to their product(s) specific quality requirements basedon the type of commodity being delivered to Buyer.

Section II - This section includes minimum quality requirements requiredfor all deliverable “flyaway” product, and associated ground support/tooling,excluding Commercial Products, procured by Buyer.

Section III - This section includes product-peculiar quality requirementswhich may be applicable to Supplier’s deliverable product. Supplier is guidedto these requirements using the commodity-based matrix shown in Section I.

Section IV - This section provides useful general information associatedwith Buyer’s purchase order and related quality subjects.

Questions regarding this document should bedirected to Northrop Grumman Military AircraftSystems Division, Orgn. MQ20/W6, SupplierProcess Management, Tel. (310) 332-3922, or toNGMASD’s buyer.

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TABLE OF CONTENTSRevision Record ................................................................................................................................ ii

Document Overview.......................................................................................................................... iii

Table of Contents .............................................................................................................................. iv

Appendices ........................................................................................................................................ v

Section Title Page

I INSTRUCTIONS FOR APPLICATION AND USE .................................................... 1

II GENERAL REQUIREMENTS ..................................................................................... 5

A. Quality System Requirements...........................................................................................5

B. Nonconforming Material Control .....................................................................................6

C. Product Release ................................................................................................................ 8

D. Packaging Requirements...................................................................................................9

E. Packing Sheet Requirements............................................................................................. 10

III COMMODITY SPECIFIC REQUIREMENTS ........................................................... 12

A. Pre-Production Review.....................................................................................................12

B. Test Report Submittal .......................................................................................................13

C. Supplier first Article Inspection (FAI)..............................................................................13

D. Interchangeability and Replaceability (I&R) Requirements and Design/Process

Change Validations.............................................................................................. 16

E. Supplier Marking Requirements .......................................................................... 16

F. Special Process Requirements ............................................................................. 17

G. NDT Submittal Requirements.............................................................................. 18

H. Government QA Requirements (Unclassified Programs).................................... 19

I. Buyer First Article Review .................................................................................. 19

J. Manufacturing Plan Submittals for Critical and Designated Parts ...................... 20

K. Qualification Certification ................................................................................... 21

L. Tooling Requirements.......................................................................................... 21

M. Government QA Requirements (Classified Programs)........................................ 22

N. Commercial Product Requirements..................................................................... 22

IV GENERAL INFORMATION ........................................................................................ 23

A. Quality System Survey Questionnaires................................................................ 23

B. Purchase Order Terms and Conditions ................................................................ 23

C. Process Verification Reviews .............................................................................. 23

D. Internet Access ..................................................................................................... 23

IV GENERAL INFORMATION (CON’T.)

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E. Process Variability Reduction/Statistical Process Control......................... 24

F. Commodity Type Definitions..................................................................... 24

APPENDICIES

Appendix Title Page

A FORM FACSIMILE FOR NONCONFORMANCETRACKING – PAPER ................................................................................... 26

B INSTRUCTIONS FOR OBTAINING BUYER DISPOSITION OF NONCONFORMANCE MATERIAL .................................................. 30

1. Introduction ................................................................................................ 31

2. Nonconformance Document Initiation....................................................... 31

3. Submittal to Buyer...................................................................................... 32

4. Processing of Dispositioned Nonconformance Documents ....................... 32

5. Identification of Nonconforming Product .................................................. 33

ILLUSTRATIONS

Figure Title Page

1 Purchase Order Form Sample.............................................................................. 1

2 Change Order Form Sample................................................................................ 2

A-1 MSF-257 Form Sample....................................................................................... 27

A-2 MSF-257A Form Sample .................................................................................... 28

A-3 MSF-257B Form Sample .................................................................................... 29

TABLES

Table Title Page

1 Standard Quality Requirements by Commodity Type and Code Number .......... 3

2 List of Project Codes ........................................................................................... 4

B-1 Form Instructions for MSF-357 (NonconformanceTracking – Paper (NCTP).................................................................................... 34

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INSTRUCTIONS FOR APPLICATION AND USE

Sections II and III provide specific requirements which Supplier must comply with during the life of a procurement.Table 1 contains a matrix which is the key to determining the applicability of Buyer’s quality requirements to eachindividual procurement and shall be used by Supplier as part of Supplier’s quality planning function to ensurecompliance with Buyer quality requirements. The requirements in Section II apply to all procurements. Therequirements in Section III apply as indicated in Table 1. Each item in the purchasing document (see example inFigure 1) specifies the commodity code, the applicable inspection location requirement (See Section II.C), andproject identifier (see Table 2) which applies to the production and delivery of product. Note: When a “commoditycode” appears in more than one “commodity type” column, refer to the definitions in Section IV.F to determinewhich commodity type applies to Supplier’s product(s). Suppliers who receive electronic purchase orders may see adifferent format than that shown below and may have difficulty finding the information circled. Please consult Buyerif having difficulty locating this key information.

I N o te C la u s e In v o k in g S Q A R

In s p e c t io n lo c a t io n

P r o j e c t C o d e

C o m m o d i t yC o d e

Figure 1. Purchase Order Form Sample

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CommodityCode

Note: I000 Deleted; No longer placedon P.O. Chan ge Orders Automaticall y

Figure 2. Change Order Form Sample

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Table 1. Standard Quality Requirements Matrix (by Commodity Type and Code No.)C

omm

erci

al

Item

s

14 _ _ _ _ _ _ _ _ _ _ _ _ _ _ X

Sho

p O

verlo

ad

14, 1

5, 1

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ling

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or &

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5,46

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X X X X (1)

X X (4)

(2)

X (3)

X X X X

Fab

Par

ts

14,1

5,

16,1

7, 1

8,

19,B

A

X X X X (1)

X X (4) _ _ _ _ X _ _

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hine

d P

arts

14,1

5,

16,1

7,18

, 19

,BA

, 8C

,8F

X X X X (1)

X X (4) _ X (3) _ X _ _

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tings

an

d F

orgi

ngs

8C,8

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80,8

1,82

, 83

,85

BA

X X X X (1)

X X (4) _ X (3)

X X _ _

Raw

M

ater

ials

1,2,

3,04

, 11

,12,

14, 2

7,

71,7

2,73

X _ X X _ X _ _ _ _ _ _ _ _ _

Pur

chas

ed

Par

ts

14,1

7,33

, 34

,35,

41,

43,4

4,45

, 53

,54,

55,

63,6

4,76

X _ X X (1)

X X (4)

(2) _ _ X (5)

(2)

(2)

Sta

ndar

d P

arts

2A,2

B,2

C,2

D,

2E,2

F,2

G,2

H,

2J,2

K,2

L,2M

, 2N

,2S

,2X

,2Z

, 14

,22

X _ X X _ X _ _ _ _ _ _ _ _ _

Com

mod

ity

Typ

e

Com

mod

ity C

ode

(S

how

n on

P.O

. Cov

er P

age)

App

licab

le S

QA

R S

ectio

n

II A

-II E

III A

III B

III C

III D

III E

III F

III G

III H

III I

III J

III K

III L

III M

III N

Gen

eral

Req

uire

men

ts

Tes

t Rep

ort S

ubm

ittal

Sup

plie

r F

irst A

rtic

le

Sup

plie

r M

arki

ng

Req

uire

men

ts

I&R

Req

uire

men

ts

Spe

cial

Pro

cess

es

Pre

-Pro

duct

ion

Rev

iew

ND

T S

ubm

ittal

Req

uire

men

ts

Gov

't Q

A R

eqm

t's

Unc

lass

ified

Pro

gram

s

Buy

er F

irst A

rtic

le R

evie

w

Crit

ical

Par

ts R

equi

rem

ents

Qua

lific

atio

n C

ertif

icat

ion

Too

ling

Req

uire

men

ts

Gov

't Q

A R

eqm

t's -

C

lass

ified

Pro

gram

s

(1)

As

appl

icab

le p

er P

.O. M

anuf

actu

ring

note

s, D

raw

ing,

or

Spe

cific

atio

n ca

llout

(2)

See

"In

spec

tion

Loca

tion"

cal

lout

on

P.O

. cov

er p

age,

pre

not

es, p

ost n

otes

, or

at th

e lin

e ite

m le

vel.

(4)

App

licab

le if

cal

led

out i

n th

e E

ngin

eerin

g D

raw

ing,

Dra

win

g N

otes

, Pro

cess

Spe

cific

atio

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by

Spe

cial

Buy

er R

eque

st

(3)

As

appl

icab

le p

er d

raw

ing

callo

ut

(5)

As

appl

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le u

pon

Buy

er's

req

uest

Com

mer

cial

Pro

duct

R

equi

rem

ents

Lege

nd: X

= R

equi

rem

ent i

s A

pplic

able

; -

= R

equi

rem

ent N

ot A

pplic

able

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Table 2. Project Codes Listing

PROJECT DESCRIPTION PROJECT DESCRIPTION

AA T-38 ND F-18 M&O DETAILS, ETC.

AB T-38/F-5B COMMON NG F-18 GROUND SUPPORT EQ.

AE A-10 NL F-18L

AN A-7 NN F-18 PRODUCTION

AS A-6 NR F-18 REPAIR

BB 747 FAB NS F-18 SPARE ITEMS

CC CHUKAR PM PT. MUGU PROJECTS (ALL)

DD NASA QQ BQM

EA EA-6B RF RFM-FE PECULIAR

ET E-2C SA S-3

FF F-14 SE ADVANCED PROGRAM

GE F-5E PECULIAR SS SPECIAL PROJECT

GF F-5F PECULIAR ST SAUDI MTS

GG F-5E/F COMMON TF F-18 E/F

(Deleted) (Deleted) TS TAIWAN SPARES (S2T)

HH B-2 UU NON-CONTRACT (ALLOCATED)

HS HH-65 VV NON-CONTRACT (BURDEN)

ID 747 CARGO DOORS XX PROJECT N-11

II BAC 747 ZC COMPOSITE STRUCTURE

IS 747 SP

JS J-STARS

KK KISTLER

MG F-5E MTS COMMON

MT F-5E PECULIAR

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A. QUALITY SYSTEM REQUIREMENTS

Supplier shall implement and maintain a quality management system which complies withthe standard/specification shown on Buyer’s quality system approval notification letter orform. Supplier’s approval level must be appropriate for the type of product being deliveredto Buyer. Initial and subsequent periodic review of Supplier’s quality system may beperformed at the option of Buyer. Objective evidence of Supplier’s compliance, either bysubmittal of requested evidence, or evidence of a third party evaluation, may be acceptableto the Buyer, but, will not preclude the use of on-site evaluations or other review methods.

Supplier name changes, changes in ownership, and/or facility changes shall subjectSupplier’s quality system to reevaluation of Supplier’s quality system by Buyer. Suppliershall notify Buyer’s Procurement Representative of any aforementioned changes bytelephone, or in writing. Buyer will instruct Supplier on formal notification actions andspecific forms to submit, if necessary.

The following quality standards documents are recognized and/or used by Buyer inevaluating Supplier’s quality system and determining Supplier’s compliance.

1. QA500 (Quality Assurance Requirements for Suppliers). As applicable to Supplier’sDeliverable Product, includes requirements for Level F (Special Processors), Level 1(Distributors), Level 2 (Mil-I-45208A), Level 3 (Mil-Q-9858A) and the following“family” documents -

QA 500-1 (Special QA Requirements for Suppliers)

QA 500-2 (Material Corrective Action & Disposition Requirements for Suppliers)

QA 500-3 (QA Program Requirements for Suppliers)

QA 500-4 (Software QA Requirements for Suppliers)

2. ISO 9001 (Quality Systems – Model for Quality Assurance in Design, Development,Production, Installation, and Servicing). This specification applies when the suppliermust ensure product conformance to specified needs throughout the entire productcycle and when the contract requires a design effort.

3. ISO 9002 (Quality Systems – Model for Quality Assurance in Production,Installation, and Servicing). This standard applies to suppliers when the suppliermust ensure product conformance to specified needs throughout the entire product lifecycle.

4. IS0 9000-3 (Quality Management and Quality Assurance Standards – Part 3:Guidelines for the Application of ISO 9001 to the Development, Supply, andMaintenance of Software). This standard applies when a supplier produces softwareor products that include a software element.

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A. QUALITY SYSTEM REQUIREMENTS (CON’T.)

5. ISO 10012-1 (Quality Assurance Requirements for Measuring Equipment - Part 1:Metrological Confirmation System for Measuring Equipment) Standard applies whenservices are procured to ensure that an item of measuring and test equipment is in astate of compliance with requirements for its intended use.

6. AS9000 (Aerospace Basic Quality System Standard). This standard, which is basedupon ISO 9001, contains additional language that addresses the needs of theaerospace industry. It can be obtained from the Society for Automotive Engineers.

7. FAA FAR Part 21 (Certification Procedure For Products And Parts). Suppliers ofnew FAA parts shall establish and maintain a Quality System in conformance withFederal Aviation Regulation (FAR) Part 21.

8. FAA FAR, Part 145 (Repair Stations). A supplier of overhauled, repaired and/ormodified FAA parts shall be a FAA FAR 145 approved repair station and shallmaintain a Quality System in conformance with Federal Aviation Regulation (FAR)145.A.

NOTE: Approval to other-than-listed or obsolete standards/specifications (e.g.,military specifications) will be honored only upon prior approval by Buyer.

B. NONCONFORMING MATERIAL CONTROL

Nonconforming material must be identified, documented, evaluated, segregated (wherepractical), and dispositioned. Nonconforming material which Supplier proposes to deliverto Buyer must be approved in writing, by Buyer, prior to shipment.

1. Disposition Authority. Buyer’s approval is required for any nonconformance thatmeets one or more of the following criteria:

a. The nonconforming condition violates Buyer’s specified requirement (e.g.,standard design drawing, procurement specification, envelope drawing, sourcecontrol drawing, design drawing, process specification, etc.).

b. The nonconforming condition violates Supplier’s own requirement which wasspecifically developed to comply with Buyer’s requirement (e.g., a detailcomponent/part within a larger assembly).

c. The nonconforming condition will create a nonconformance at a higher level ofbuild as noted in a) and b) above.

Supplier may request Buyer’s consideration for approval of nonconformances that meet theabove criteria by obtaining formal disposition on Buyer’s specified nonconforming materialcontrol document (see Appendixes A and B), or in accordance with applicable Supplier DataRequirements List instructions, statement of work, or

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B. NONCONFORMING MATERIAL CONTROL (CON’T.)

specific Buyer request (example: use of FENR tags for F/A-18 functional equipmentitem failures). Nonconformances that do not fall within the above criteria may bedispositioned for use without Buyer’s approval. However, Buyer reserves the right toreview such dispositions and to refuse acceptance of Supplier’s disposition and productif the aforementioned requirements are not met. Note: Pending receipt of contractchanges, Supplier shall continue to comply with the requirements specified in QA500-2(Material Corrective Action and Disposition Requirements for Suppliers).

2. Requests for Buyer Disposition of Nonconforming Material. Supplier shall obtainBuyer approval to accept nonconforming material by completing Buyer’snonconforming material control document (shown in Appendix A) in accordance withBuyer’s instructions (see Appendix B). Completed form(s) shall be submitted forBuyer evaluation and disposition via Buyer’s procurement representative. Note: Thereis no requirement to submit the nonconforming product with the nonconformancedocument unless specifically requested by Buyer.

3. Supplier Requests for Disposition Authority. Suppliers seeking to obtain materialreview authority shall submit their documented nonconformance material procedure(s)to Buyer for evaluation/approval. Supplier’s procedure(s) shall include the followingactivities:

a. Identificationb. Documentationc. Segregation (where practical)d. Prevention of inadvertent use or installatione. Dispositionf. Notificationg. Classification (e.g., rework, accept, re-grade, reject)h. Assigned authority for disposition approvali. Re-inspection of repairs or reworkj. Concession reportingk. Handlingl. Revision and re-approval of proceduresm. Corrective and recurrence preventive actions.

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C. PRODUCT RELEASE

Product(s) associated with this purchase order are subject to Buyer’s inspection. Buyer’sinspection requirement is stated in the header of Buyer’s purchase order’s cover sheet (See Page 1,Figure 1). Buyer’s inspection options and descriptions are shown below:

1. Buyer Plant. Deliverable product(s) shall be inspected by Buyer upon receipt at Buyer’sfacility.

2. Government Source. Deliverable products are subject to U.S. Government sourceinspection prior to shipment from Supplier’s facility. Note: Supplier’s notification of theirlocal designated U.S. Government Representative upon receipt of this purchase order isrequired for unclassified program products (see Section III H). For classified programproducts, Supplier shall not contact the local U.S. Government Representative (see Section IIIM).

3. Northrop Source. Deliverable product(s) are subject to Buyer’s in-process and/or final sourceinspection. Supplier will be notified via additional standard “I” note if “in-process” sourceinspection will apply to this purchase order. Supplier shall notify Buyer’s FieldRepresentative, if known, for “in process” or “final” source inspection support at least 48 hoursin advance of source inspection need. If unknown, or contact cannot be made, please call NGField Services Office at Tel. (310) 332-6848. If contact still cannot be made, call Buyer’sprocurement representative.

4. Northrop and Government Source. Deliverable product(s) are subject to Buyer and U.S.Government’s source inspection in accordance with the provisions stated above for eachrespectively.

5. See Remarks. Buyer’s inspection requirement is noted in the “remarks” section of thepurchase order. Supplier shall refer to this section for Buyer inspection instructions.

6. None. No Buyer or U.S. Government inspection is required for deliverable items in thispurchase order. Note: Suppliers who have been designated to perform inspection on behalf ofBuyer and have received “CERTIFIED INSPECTION PROGRAM (CIP)” status, shall performproduct surveillance and inspection activities, including final acceptance and all first articleinspections (except for the exemptions shown in Item 7 below) in accordance with Supplier’sinternal procedures and those noted herein.

7. Key Plan Supplier. As a “Preferred” or, “Delegated Source Inspection (DSI)” supplier toNorthrop Grumman, Supplier shall perform product surveillance and inspection activities,including final acceptance and all first article inspections, on behalf of Buyer in accordancewith Key Plan Program command media. Suppliers that have been awarded the Buyer’s“PREFERRED” status must comply with Buyer document MQM QA504. Suppliers who havebeen designated to perform “DELEGATED SOURCE INSPECTION” status must do so inaccordance with Buyer document MQM QA505.

Note: The following are exempt from Supplier’s Key Plan authority:

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C. PRODUCT RELEASE (CON’T.)

• Interchangeable & Replaceable Hardware

• Fracture Critical, Fracture Critical Traceable or Fatigue Critical Hardware

• Safety-of-Flight Hardware

• Customer Furnished Equipment or Tooling

• Functional Equipment that has not completed formal qualification testing (Ref.SDRL E59.11)

Supplier shall request Buyer’s source inspection for the above noted items.

8. Key Plan and Government Source. Deliverable product(s) are subject to theprovisions noted above associated with “Key Plan” and “Government Source”respectively. Acceptance of Supplier’s Key Plan status is based upon NorthropGrumman’s coordination with and acceptance by the delegated/authorized GovernmentOffice.

D. PACKAGING REQUIREMENTS

Packaging requirements are governed by the documents shown below, unless otherwisespecified by purchase order callout. Engineering drawing shall take precedence whenconflicts arise with these or other purchase order requirements.

1. F/A-18 Program; Fracture/Maintenance Critical Parts P 6977 2. F/A-18 and Kistler Program; Non-Fracture/Maintenance Critical Parts P 7000 3. F-5, JSTARS Programs P 7000 or per

dwg./statement of work/P.O.

4. B2 Program – In accordance with the applicable procurement specification, designdrawing, or other P.O. callout.

5. All Programs - Standard Parts P 350

6. Targets Program P610 and/or dwg. Notes

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E. PACKING SHEET REQUIREMENTS

Supplier shall provide a packing sheet for each separate shipment. Packing sheets or attachmentsshall include the following information:

1. Minimum Requirements (All Suppliers and Distributors; All Products)

a. Supplier’s company name and addressb. Buyer’s purchase order number and applicable P.O. line item(s).c. Applicable design drawing revision, as stated in Buyer’s purchase order, or later

revision.d. A “Certificate of Conformance (C of C)” document that provides written assurance

that all work performed in connection with Buyer’s purchase order conforms withpurchase order requirements. This can be a separate document from the packing sheet,or included on the packing sheet. Note: The original signature and/or stamp ofSupplier’s authorized Quality representative is required. See Section III.E.2 for relatedinformation. Secured computer-generated signatures are acceptable.

e. Buyer-dispositioned nonconformance document number(s), as applicable.

2. Additional Requirements (as applicable to Supplier’s Deliverable Item[s]):

a. Serial Numberb. Interchangeable and Replaceable (I&R) designated control numbers.c. Supplier’s Buyer-approved NDT General Procedure Number/Technique Number,

revision level, date of procedure/technique, and if performed off site, the name of theNDT facility.

d. Required parts traceability forms associated with Section III J.

3. Machined Part Suppliers, Fabricated (Sheet Metal) Part Suppliers, Casting & ForgingSuppliers, and Raw Material Distributors only.

Supplier shall make available a copy of the raw material certification, which was provided bythe original mill, to Northrop Grumman’s Source Inspection Representative during sourceinspection. When Buyer’s inspection is performed at Buyer’s facility, Supplier shall includethe original mill’s certification with shipment of deliverable hardware. Mill certificationsshall include conformance with the applicable material specification as noted on Buyer’spurchase order, material description, alloy and condition, physical properties, chemicalanalysis, and lot number. (Note: Key Plan and Certified Inspection Program [CIP] suppliersshall ensure that certifications from the original raw material mill are available for Buyer’sreview upon request; No submittal is required, unless specifically requested by Buyer.)

4. Distributors. Test documentation associated with QATP requirements (Ref. Sec.III.B)

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E. PACKING SHEET REQUIREMENTS (CON’T.)

5. Suppliers of Age-Sensitive Materials. Provide original manufacturing/cure date, lotnumber(s), expiration date or length of shelf life (if indefinite, so state), and anyspecial storage/handling instructions. Note: For age-sensitive rubber products,Supplier’s “expiration date” or “length of shelf life” data is not required if the curedate and applicable specification number are stamped on the deliverable hardware.

Supplier is responsible to determine if acceptance test report submittal is required inaccordance with Section III.B of this document.

6. Tooling Suppliers. Provide the tool number, tool symbol, tool serial (including themultiple number, as applicable), and Buyer’s source inspection stamp (see Section III.L for additional tooling-related requirements).

7. Rework/Repair/Replacement/Modified Items. Supplier’s Certification ofConformance document shall reflect the following requirements for rework,replacement, repair or modification items returned to Supplier or including workperformed by Supplier at Buyer’s facility.

a. The item(s) have been reworked, repaired, replaced, or modified (as applicable),in accordance with respective nonconformance documents.

b. The item(s) meet the requirements of the engineering document(s).c. The original configuration and qualification status of the item(s) remains in

effect (as applicable).d. Supplier’s packing sheet shall include all applicable nonconformance document

numbers or other references to insure traceability.

8. Overhaul/Repair/Modified Items – JSTARS Program Suppliers Only. Suppliershall provide a completed serviceable tag with Maintenance Release Statement, FAAForm/Tag 8130-3 in accordance with FAR, Part 43. Work must be performed by aFAA FAR 145 approved repair station. Supplier shall provide a completed copy ofthe final inspection work order which details the entire scope of work performed.

9. FAA FAR, Part 21 (Certification Procedure For Products And Parts). Suppliersof new FAA parts shall provide documented evidence of traceability to FAR Part 21,Quality System Requirements, with each shipment.

10. FAA FAR, Part 145 (Repair Stations). Suppliers of overhauled, repaired and/ormodified FAA parts shall provide a completed serviceable tag with MaintenanceRelease Statement, FAA Form/Tag 8130-3 in accordance with FAR Part 43, and shallbe from a FAA FAR 145 approved Repair Station. The supplier shall provide acompleted copy of the final inspection work order which details the entire scope ofwork performed.

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A. PRE-PRODUCTION REVIEW

Buyer reserves the option to perform with the Supplier a review of Buyer’s purchase orderand deliverable product(s) key/critical elements. Subject review shall be performed to theextent necessary to verify mutual understanding of purchase order requirements and ensurethat Supplier’s production planning activities address all applicable key/critical elements.In no way shall the arrangement and support of this review preclude Supplier fromcomplying with contracted delivery schedule.

Mandatory Pre-Production Review Requirement

A mandatory pre-production review shall be performed by Buyer and Supplier prior toproduction start for the following deliverable types:

1. Fracture/Maintenance/Fatigue/Durability Critical hardware (Ref. Section III. J)2. Castings (Mil-STD-2175, Class 1 and 2) and Forgings3. Hardware requiring tool proving (Ref. Section III.L)4. Structural and Major Subassemblies5. Hardware which includes “Key Characteristics” (F/A-18 E/F Program Only-Ref.

Section III.C)6. When specifically requested in Buyer’s purchase order.

Supplier shall contact Buyer to schedule the pre-production review no later than 30 daysafter receipt of purchase order award. Supplier’s failure to arrange this meeting willincrease Supplier’s risk in meeting all purchase order requirements, and/or will riskdelay of product acceptance by Buyer.

If subject review was previously performed with Buyer for “same configuration”deliverable hardware, no subsequent review is necessary, however, Supplier shall be able toshow evidence of Buyer’s previous review.

Review Elements: The following are examples of program elements subject to review:

1. Governing quality system document(s); Other key governing documents2. Sub-tier suppliers/processors; Supplier’s sub-tier supplier flowdown and control plan3. Critical and special processes to be used; Processor approval requirements4. Product configuration definition; Special manufacturing notes5. Manufacturing and/or Assembly Planning Documentation6. Raw material usage and availability7. Customer-furnished material/tooling issues8. Key and critical product characteristics (including associated control plans)9. Product, process and/or facility pre-qualification requirements10. Engineering first article examination issues11. Non-Destructive Test (NDT) issues

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A. PRE-PRODUCTION REVIEW (CON’T.) 12. Fracture/Maintenance/Fatigue/Durability Critical & Fracture Traceable requirements13. Interchangeability/replaceability controls14. First article documentation requirements15. Buyer’s in-process and/or final source inspection16. Government Quality Assurance involvement17. Packing sheet information requirements (including End Item Data Package content)18. Supplier Data List (SDLs)19. Quality metrics/SPC data submittal20. Shipping instructions21. Material review policy/procedures/forms22. Key Plan Supplier Program applicability/non applicability23. Program security concerns/issues24. “New Tool” fabrication/proving requirements25. Test procedures used to validate product performance26. Other issues that are deemed to be applicable and appropriate

B. TEST REPORT SUBMITTAL/SPECIAL TEST REQUIREMENTS

Supplier shall furnish Buyer with actual test data for acceptance of product when submittal toBuyer is required by applicable drawings, procurement specifications, process specifications, orBuyer’s formal request.

(F/A-18 and B-2 Programs Only) - Standard and Purchased Parts Distributors shall comply withthe requirements of Buyer’s Quality Assurance Test Procedure (QATP) document. Copies of thisdocument are available from Buyer. Unless otherwise directed, a copy of the Independent Test Labreport shall be submitted to Buyer with each shipment.

C. SUPPLIER FIRST ARTICLE INSPECTION (FAI) & DESIGN/PROCESS CHANGEVALIDATIONS

This section does not apply to JSTARS Overhaul Items, Commodity Code “RW”.

The intent of Supplier’s FAI is to ensure that all design features of a deliverable product and its subcomponents meet all applicable levels of design drawing and process specification requirements.An acceptable first article product is a representation of those planned, capable, and repetitivemanufacturing processes and proven tooling which produced it. Supplier must be able todemonstrate to Buyer, upon Buyer’s request, that the intent of FAI was successfully accomplished,and show objective evidence thereof. Supplier’s first article data sheet, test documentation, QPL(for standard parts), etc. may be used as objective evidence of FAI acceptance.

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C. SUPPLIER FIRST ARTICLE INSPECTION (FAI) & DESIGN/PROCESS CHANGEVALIDATIONS (CON’T.)

If Supplier already has FAI documentation on file for the same configuration of productsnoted in Buyer’s P.O., and no subsequent changes to Supplier’s FA manufacturingprocesses has occurred, a new FAI is not required.

When Supplier chooses to procure subassemblies and parts, FAI requirements shall beimposed upon the sub-tier supplier. These requirements in no way limit, supersede, orabrogate any contractual obligations specified in the Buyer’s procurement document.

Key Characteristics - When Buyer’s drawing, specification, and/or purchase order,includes “key characteristic” requirements, Supplier shall employ VariabilityReduction/Statistical Process Control (VR/SPC) methods to ensure “key characteristic”integrity. VR/SPC related records shall be retained at Supplier’s facility and provided toBuyer’s representative, upon request, for compliance review. For more informationregarding Variability Reduction/Statistical Process Control guidelines see Section IV.E..

F/A-18E/F Program Only: The definition of “Key Characteristic” shall be those KeyCharacteristics called out on Buyer’s drawing AND purchase order manufacturing notes.Supplier shall establish control plans for applicable Key Characteristics and strive toachieve a Cpk of 1.33 or better. If not achievable, contact Buyer’s ProcurementRepresentative for direction.

Supplementary First Article Inspection

An additional FAI is required when a previously inspected/verified characteristic has beenaffected. Events which trigger the need to perform supplementary FAI include, but are notlimited to:

1. When engineering documentation used to perform the original FAI changes(including engineering orders). Note: A “record only” FAI may be initiated forchanges which do not affect fit, form, or function.

2. A change in manufacturing processes, location, tooling or materials with the potentialof affecting fit, form or function.

3. A change of source for any operation or additional source is added for criticaloperations.

4. When required as part of corrective action for a part number with repetitive rejectionhistory.

5. A change in numerical control programming or translation of numerical controlprogramming for use on another type of machine takes place.

6. When a natural or man made occurrence adversely impacts a manufacturing process.7. When a nonconforming characteristic identified on the original FAI has been

eliminated.

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C. SUPPLIER FIRST ARTICLE INSPECTION (FAI) & DESIGN/PROCESS CHANGEVALIDATIONS (CON’T)

First Article Inspection Process: Records of FAI will be recorded and maintained asrequired by the Supplier’s quality system and Buyer requirements. Note: It is understoodthat Supplier’s records content and/or format may vary, however, Supplier must beable to demonstrate with confidence that the aforementioned intent of FAI wasaccomplished on Supplier’s deliverable product. The following is an example of thetype of information included in FAI documentation.

1. Part number2. Serial number (as applicable)3. Design media (engineering documents) and revision level4. Supplier’s name5. Supplier’s CAGE code and/or Supplier Number (as applicable)6. City/State/Country (Manufacturing facility location)7. Identification of individual performing/approving the FAI report8. Date FAI was performed9. All dimensional characteristics (designed requirement, tolerance, and actual results)10. All functional characteristics (designed requirement, tolerance, and actual results)11. For 9 and 10 above, provide location of the requirement (e.g., drawing zone, spec.

page number, etc.)12. Applicable design media general and specific notes13. Process specifications used and revision level14. For 13 above, traceability to Processor’s certification/test reports (as applicable)15. Manufacturing documentation including revision/version number16. Buyer procurement document number17. Purchase order number (for procured parts and subassemblies)18. Nonconformance document(s)19. Verification that Supplier’s engineering documents have been approved by Buyer

(when required)20. Interchangeability and Replaceability (I&R) control number (when specified and

applicable) and traceability to data indicating satisfactory I&R prove by Buyer.21. Indication of FAI status (fully approved and accepted, or follow-up required).

Each engineering characteristic will have a unique identification on the FAI report. Thiswill be inclusive of dimensions, general and specific notes, material callouts, processes, andothers, as applicable. “Reference only” characteristics do not need to be recorded. Actualinspection and verification results will be expressed in quantitative terms (variable data)

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C. SUPPLIER FIRST ARTICLE INSPECTION (FAI) & DESIGN/PROCESS CHANGEVALIDATIONS (CON’T)

when a characteristic is expressed quantitatively. Attribute data (e.g., pass/fail,accept/reject, etc.) will only be acceptable when the characteristic is expressed in non-numerical terms or where tooling using go/no-go features are used for verification.

D. INTERCHANGEABILITY AND REPLACEABILITY (I&R) REQUIREMENTS

This section does not apply to JSTARS Overhaul Items, Commodity Code “RW”.

Supplier shall review this purchase order and associated drawing(s) to determine ifInterchangeability & Replaceability (I&R) features apply to Supplier’s deliverablehardware and/or statement of work.

I&R records shall be maintained by Supplier and made available for Buyer’s review uponrequest. Supplier’s packing sheets and/or attachments must include the Buyer-designatedI&R control numbers as specified in this purchase order’s configuration statement of work.

F/A-18 Program Only. The Buyer’s document NOR 97-310 (Supplier Interchangeabilityand Replaceability [I&R] Requirements F/A-18 Program) addresses the basic guidelines forcontrolling Interchangeable and Replaceable components for the F/A-18 program. Therequirements contained therein address all levels of production from detail part fabricationto completion of installation, at either the Supplier’s or Buyer’s facility. The documentaddresses Supplier responsibilities, documentation and coordination requirements betweenBuyer and Supplier. Requirements addressed in this document shall be imposed on sub-tiersuppliers who fabricate I&R components. Copies of this manual can be obtained bycontacting Buyer’s procurement representative.

E. SUPPLIER MARKING REQUIREMENTS

Supplier shall mark all deliverable products and documents as follows:

1. Deliverable Products. Supplier shall apply the actual date of manufacture, datecode(s) or other control identifier number (see examples below) to all deliverablehardware. Information must be applied adjacent to the hardware’s identificationmarkings and must be traceable to Supplier’s build documentation. Hardwareproduced in lots, batches, groups, etc., shall have traceable control information applied.When size of hardware, or Supplier’s automated stamping process, does not permit dataapplication to individual hardware (such as standard parts), the information shall besimilarly placed on bags, tags, or labels as applicable.

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E. SUPPLIER MARKING REQUIREMENTS (CON’T.)

Examples of traceable information include, but, are not limited to;

a. Date of Manufactureb. Serial Numberc. Lot Numberd. Heat Lot Numbere. Control Numberf. Final Inspection Sequence Dateg. Batch Numberh. Casting Numberi. Work Order Number

2. Deliverable Documents. Supplier shall apply the actual date of manufacture, datecode(s) or control number(s) (see examples in Sec.III.E.1) to the “Certificate ofConformance” document signed by the Supplier’s designated Quality representative.Note: Supplier must clarify the type of information being provided by typing thewords “Date Code,” “Control Number,” etc. next to the information provided. Whenthe shipment of deliverable items includes multiple date codes, control numbers, etc.,each must be listed on the “Certificate of Conformance” document.

3. Sub-tier Supplier/Processor Certifications. If Supplier is not the originalfabricator, processor or assembly source of the product(s) which makes up thedeliverable end item, Supplier shall obtain and maintain Sub-tier Supplier/ ProcessorCertificates of Conformity (C of C) documentation on file, unless specificallyrequired to be submitted with delivery of product per purchase order or otherrequirement herein. Supplier’s Sub-tier Supplier/Processor certifications shall bemade available to Buyer upon request.

F. SPECIAL PROCESS REQUIREMENTS

When special processes (those requiring Buyer’s, or Buyer’s Customer’s approval) are directlyor indirectly invoked by Buyer’s purchase order, Supplier shall ensure that only approvedprocessors are used and Processor’s approval is current at the time of processing hardware.For some programs, approved processor listings are available via Buyer’s secured internetwebsite (address shown below) A password is required to gain access to these documents.Supplier can request an access password from Buyer’s Supplier Relations Dept.(telephonenumbers listed below). If specifications are not available on line, or if Supplier has no internetaccess, contact Buyer’s Supplier Relations Dept..

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F. SPECIAL PROCESS REQUIREMENTS (CON’T)

Supplier shall ensure, as applicable to the above, that Supplier’s sub-tier processors areapproved by Buyer, or a Buyer-recognized third party approval source, to the appropriateprocess specification and Revision, prior to processing of hardware. Note: If Supplier orSupplier’s subtier wants to process and certify deliverable product to a later specificationrevision than that listed in Supplier’s directory, Supplier shall submit a SupplierInfor mation Request (SIR), Form 31-99, to Buyer to obtain approval prior to hardwaredelivery.

F/A-18 Suppliers Only: Supplier may use a later revision of a process specification shownon Buyer’s internet website provided the following requirements are met:

1) There are no Buyer-initiated engineering orders associated with the processspecification which the author of the specification has not incorporated in the laterrevision.

2) There is no cost or schedule impact to deliverable hardware under contract; If animpact does exist as a result of using a later process specification revision than thatshown on OASIS, Supplier shall contact the buyer for disposition instructions.

Supplier’s processor approval status may be obtained by contacting Buyer’s SupplierRelations organization at Tel. (310) 332-2759, (310) 331-1055, Fax (310) 332-9645 orrefer to Buyer’s internet website at https://oasis.northgrum.com.

Hardware Associated with Secured Programs Only

For Security Access Restriction “SAR” hardware, Supplier must contact Buyer for processapproval status.

G. NON-DESTRUCTIVE TEST (NDT) SUBMITTAL REQUIREMENTS

1. F/A-18, B-2, and Special Projects (e.g., Space Program) Suppliers Only. Suppliershall review this purchase order and associated drawings/drawing notes and relateddocuments to determine if NDT is required. Submittal of NDT general procedures andpart-specific techniques to Buyer is required prior to production testing; Exceptions arenoted below. Guidelines for the minimum content of general procedures/techniques areprovided in the respective NDT process specification. After approval, any changes tosubject documents must be resubmitted to Buyer for approval.

2. F/A-18 and B-2 Major Subcontract Suppliers (with Design Authority). NDTtechnique submittal is required for the following items only:

a. Critical Partsb. Class 1 and 2 castings (in accordance with MIL-STD-2175)c. Pyrotechnics

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G. NDT SUBMITTAL REQUIREMENTS (CON’T.) d. Compositese. Adhesive Bonded Assembliesf. When specifically designated in Buyer’s purchase order, drawing, etc.

Suppliers Using Outside (Subtier) NDT Sources. Relative to (1) and (2) above,Suppliers employing outside sources for NDT shall ensure that the selected NDT sub-tier has Buyer’s approval for the NDT procedure/technique used (Ref. Sec.III.F for Tel.information).

3. Suppliers Performing X-ray NDT on Castings. X-ray film for castings shall besubmitted to Buyer’s Materiel Quality organization unless Supplier is certified by Buyerto perform the review on Buyer’s behalf.

H. GOVERNMENT QA REQUIREMENTS (UNCLASSIFIED PROGRAMS)

Supplier shall determine applicability of this requirement via the “Government SourceInspection” requirement shown on the face of the purchase order (see Page 1, Figure 1),at the purchase order line item level, or within the purchase order “post notes” section. Ifapplicable, Supplier shall promptly notify the government representative normallyservicing Supplier’s facility. Supplier shall furnish a copy of this purchase order to therespective government office.

If the government representative/agency cannot be identified, notify Buyer immediately.

NOTE: For secured program deliverable hardware, where security access restrictions(SAR) are imposed, Supplier shall refer to Section III M.

I. BUYER FIRST ARTICLE REVIEW

This section does not apply to JSTARS Overhaul Items, Commodity Code “RW”.

Buyer’s first article review shall be performed on the following deliverable items:

1. Fracture/Maintenance/Fatigue/Durability Critical hardware (Ref. Section III. J)2. Castings (Mil-STD-2175, Class 1 and 2) and Forgings3. Hardware with Interchangeable & Replaceable (I&R) features4. Hardware, made by tooling, requiring tool prove (Ref. Section III. L)5. Structural and Major Subassemblies6. When specifically requested in Buyer’s purchase order.

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I. BUYER FIRST ARTICLE REVIEW (CON’T)

Production of hardware prior to Buyer’s acceptance of first article will be atSupplier’s own risk.

Note: The need for Buyer’s “in-process” source inspection is normally determined duringpre-production review. Supplier shall notify Buyer at least three business days in advanceof the need for in-process or final first article review. Configuration changes which affectdeliverable hardware’s form, fit or function, or major changes in Supplier’s manufacturingprocess, shall require a new first article validation to the extent necessitated by the change.

FAI Scheduling: It is the responsibility of the Supplier to coordinate and schedule Buyer’sin-process and/or final first article review as early during P.O. execution as practical.

In addition to Buyer’s first article review, Buyer’s Engineering first article evaluation maybe required per applicable engineering drawing, or Buyer’s written instruction. Whenrequired, Supplier shall schedule and support this requirement similar to first article review.

J. MANUFACTURING PLAN SUBMITTALS FOR CRITICAL AND DESIGNATEDPARTS

This section does not apply to JSTARS Overhaul Items, Commodity Code “RW”.

FRACTURE CRITICAL (TRACEABLE), FATIGUE CRITICAL, DURABILITYCRITICAL, MAINTENANCE CRITICAL OR DESIGNATED MACHINE PARTS, asdescribed by engineering drawings, specifications or purchase order configuration, requiressubmittal of manufacturing plan to Buyer at least 30 days prior to start of production. Themanufacturing plan shall contain sequential fabrication, processing and inspection steps inthe order required by the applicable process specification(s) and/or engineering drawing(s).

Upon approval of Supplier’s manufacturing plan, Supplier shall control all manufacturing,processing, testing and inspections as stated in the approved plan. No deviations, includingthe selection of Supplier’s sub-tier suppliers/processors, is permitted without Buyer’s priorknowledge and written authorization.

Manufacturing of product is not permitted until Buyer approvals have been received bySupplier.

Supplier shall be aware of the following additional requirements:

1. Alpha Prefix/Suffix Codes. With regard to “Fracture Critical,” “Fracture CriticalTraceable,” and “Durability Critical” parts, designated alpha prefix/suffix codes (fortraceability purposes) are provided to Supplier by Buyer. If not provided within thepurchase order, Supplier shall contact Buyer immediately to obtain the designatedalpha prefix/suffix codes.

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2. Traceable Records. Supplier shall maintain parts traceability records as required perapplicable drawing requirements. Supplier’s Certificate of Conformity package shallinclude parts traceability data (Ref. Sec. II.E.2.d).

K. QUALIFICATION CERTIFICATION

This section does not apply to JSTARS Overhaul Items, Commodity Code “RW”.

When Buyer’s drawing, procurement specification or purchase order requires deliverablehardware to be qualified, Supplier shall ensure that deliverable item(s) have identical componentsto those parts originally qualified to the applicable specification/control drawing. In addition,Supplier shall ensure that materials, parts and/or assemblies were inspected and/or tested toBuyer-designated specification/control drawings (both Buyer and Supplier originated), andindicate revision level of engineering drawings, specifications, and applicable design/specificationchanges as stated in Buyer’s purchase order. Supplier’s Certification of Conformance (C of C)document and packing sheet shall be viewed by Buyer as Supplier’s indication of compliance withthis requirement.

End items delivered prior to completion of qualification testing shall be allowed only by Buyer’swritten consent.

L. TOOLING REQUIREMENTS

Buyer’s document, NOR 97-802 Supplier Tooling Manual, addresses Buyer’s requirements forsuppliers who have purchase orders that require manufacture of Special Tooling (ST) andProduction Special Test Equipment (STE). Requirements identified in this manual shallcommensurably be flown down by primary suppliers if they use sub-tier suppliers to fabricate ordesign tooling on their behalf. Copies of this manual can be obtained by contacting the Buyer’sprocurement representative.

Buyer-Furnished Tool Requirements. If Buyer furnishes tooling to Supplier which requires aTOOL PROVE, Buyer’s TOOL PROVE acceptance will be based on verification of Supplier’sfirst article part/assembly documentation.

Tooling Source Inspection/Tool Prove Verification. Supplier shall notify Buyer at least threebusiness days in advance of the need for Tooling Source Inspection and/or Tool Prove verificationsupport.

JSTARS Program Only

The following applies to JSTARS Overhauled deliverable hardware, Commodity Code “RW” only:

Tool prove shall be based upon Supplier’s demonstration that tooling meets all tool-designrequirements, and evidence that same tool is capable of successfully fabricating the part/assemblyit is intended to produce.

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M. GOVERNMENT QA REQUIREMENTS (CLASSIFIED PROGRAMS)

Supplier shall determine applicability of this requirement via the “Government SourceInspection” requirement shown on the face of the purchase order (see Page 1, Figure 1), atthe purchase order line item level, or within the purchase order “post notes’ section. Whenapplicable, Supplier is specifically instructed not to contact the GovernmentRepresentative normally servicing Supplier’s plant. Supplier will be advised throughsecurity channels of the Government Representative accessed and designated for thiscontract. The designated representative shall be provided a copy of this order so that theGovernment Representative can determine the appropriate level of service required, and toschedule associated activities.

N. COMMERCIAL PRODUCT REQUIREMENTS

Supplier shall comply with the quality requirements noted in the Contract Terms &Conditions (T&C) section of Buyer’s purchase order.

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A. QUALITY SYSTEM SURVEY QUESTIONNAIRES

Survey questionnaires for each of the quality system requirements definition documentsshown in Section II can be obtained from Buyer’s procurement representative. Thesequestionnaires are provided for your use as a self assessment tool. They are the identicalquestionnaires that the Buyer will use to assess your quality system during an on-sitequality system evaluation.

B. PURCHASE ORDER TERMS AND CONDITIONS

Buyer’s “Contract Terms and Conditions” information which describe Buyer’s purchaseorder “boilerplate” requirements are available on C/D ROM disc or hard copy. Thisinformation is also available via Buyer’s Internet home page athttps://oasis.northgrum.com. Buyer will provide Supplier a C/D-ROM disc upon request. Inaddition, the disc contains Standard Notes that might be applied to Supplier’s purchaseorders or change order notifications.

C. PROCESS VERIFICATION REVIEWS/ CRITICAL PROCESS REVIEWS

Buyer utilizes Process Verification Reviews (PVR) and Critical Process Reviews (CPR) asprocess management tools to facilitate improvements in Supplier’s and Buyer’s processesand business relationship. The PVR/CPR involve an evaluation of Supplier and relatedBuyer interface processes that are vital to the successful design, planning, manufacturingand delivery of product that meets purchase order requirements. Processes subject toreview can be administrative or hardware related.

PVR/CPR is designed to be a collaborative effort involving the concurrent participation ofSupplier and Buyer personnel. Processes to be reviewed are determined collectively andare agreed upon prior to conducting the PVR/CPR. Results of the PVR/CPR are used todevelop improvement plans and establish metrics. A PVR/CPR may be initiated by Buyeror Supplier. Supplier may request a PVR/CPR at any time by submitting a written requestto Buyer.

D. INTERNET ACCESS

Buyer has established a Web page on the Internet to provide suppliers a quick on-line linkto this SQAR document. Buyer’s web site is called the Online Automated SupplierInformation System (OASIS) and can be accessed at: https://oasis.northgrum.com

SQAR is found within the “Contracts Data” section of OASIS. Click on the appropriaterevision of SQAR as invoked by Supplier’s purchase order via the “I000” clause.Suppliers do not need an OASIS password to access the SQAR document, however, apassword is required to access “Technical Data”, i.e., process specification/approvedsupplier information. Passwords can be obtained by contacting Buyer’s SupplierRelations Dept. at Tel. (310) 332-2759.

In addition to SQAR, OASIS has links to other information resources. OASIS providesquick access to Purchase Order Terms & Conditions, Standard Notes, Process

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D. INTERNET ACCESS (CON’T.)

Specifications, Approved Supplier sources for Process Specifications (including thoserequiring Customer approval, as well, as links to political and defense industry websites.

E. PROCESS VARIABILITY REDUCTION/KEY CHARACTERISTICS

Buyer encourages Supplier to institute programs which will continuously improve processes andeliminate/minimize special causes of variation throughout their facility. In order to facilitate suchimprovements, the Buyer has developed the Supplier Process Variability Reduction ProgramGuidelines Manual. Copies of this manual are available upon request.

When Buyer’s drawing, specification, and/or purchase order, includes “Key Characteristic”requirements, Supplier shall employ variability reduction/statistical process control methods toensure “key characteristic” integrity. VR/SPC related records shall be retained at Supplier’s facilityand provided to Buyer’s Representative, upon request, for compliance review. (Ref. Section III.Cfor additional requirement information.)

F. COMMODITY-TYPE DEFINITIONS

Relative to Buyer’s Commodity Type/Commodity Code matrix (Ref. Section I, Table 1), somecommodity codes are found in more than one “commodity type” category. The followinginformation is provided to help Supplier correlate commodity codes found in the purchase order tothe proper “commodity type” category. If Supplier cannot determine what category, or column, touse, please contact Buyer immediately for clarification.

Standard Parts - Associated with fasteners, i.e., nuts, bolts, hi-loks, rivets, washers, and screws.Also includes spacers, fittings, inserts, pins, shims, and miscellaneous small parts controlled bydesign standard drawings. Stock is purchased from original manufacturers or distributors(including “just-in-time” warehouse suppliers).

Purchased Parts - Small and/or low-cost machined or sheet metal parts, mechanical, hydraulic,pneumatic, or electrical aircraft parts, i.e., electrical connectors, hydraulic valves, coax cables,rigging wire, consumables, limited shelf-life items, etc. Parts may be controlled by a designstandard, procurement specification, design drawing, or material specification. Deliverables aresupplied by the original manufacturer, from distributors, or distributors that add value to the item.Also includes Low-Value and/or non-complex Ground Support Equipment (GSE).

Raw Materials - Associated with “flyaway” metallic and non-metallic materials that are controlledby a material specification, i.e., sheet metal, bar stock, ingots, steel, composite material, tubing,etc.. Includes non-metallic materials with special environmental control

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F. COMMODITY-TYPE DEFINITIONS (CON’T.)

and/or limited shelf-life requirements. Materials may be provided by the original mill ormanufacturer, or furnished by distributors.

Castings and Forgings - Raw castings and forgings. Supplier does not add additional value to theitem.

Machined Parts - Usually associated with simple to complex metallic aircraft structure which aremachined to design drawing requirements. Can also include machining of material used to maketooling.

Commercial Products - Airborne, Non-Airborne and/or Non-Production hardware which does notaffect aircraft hardware functional or static integrity (directly or indirectly), and/or affect safety offlight.

Fabricated Parts - Associated with hardware that is comprised of sheet metal and manufacturedfrom metal forming operations, i.e., stretch forming, drop hammer, joggling, hand forming,welding, etc..

Major & High Value Subcontracts; Overhaul Items - Major aircraft assemblies (metallic orcomposite), components, systems or subsystems. Also includes high-value hardware items,hardware considered to be critical to flight performance and/or safety, high-value and/or complexGround Support Equipment (GSE), or hardware to be overhauled.

Tooling - Usually associated with tooling purchased by Buyer for use by Buyer or Supplier inproducing Buyer hardware.

Shop Overload - Related to services performed by processing suppliers, i.e., chem milling,painting, welding, plating, coating, or other similar type of service.

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Form Facsimilefor

Nonconformance Tracking – Paper (NCT-P)

Form Number: MSF-257, MSF-257A, and MSF-257B

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FORMS FACSIMILE FOR NONCONFORMANCE TRACKING – PAPER

Figure A-1. Form MSF-257 Sample

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FORMS FACSIMILE FOR NONCONFORMANCE TRACKING – PAPER (CONT)

Figure A-2. Form MSF-257A Sample

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FORMS FACSIMILE FOR NONCONFORMANCE TRACKING – PAPER (CONT)

Figure A-3. Form MSF-257B Sample

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Instructions for ObtainingBuyer Disposition of Nonconforming Material

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INSTRUCTIONS FOR OBTAINING BUYER DISPOSITION OF NONCONFORMINGMATERIAL

1. INTRODUCTION

The instructions herein provide guidance on how to obtain a disposition on nonconformingmaterial that Supplier proposes to deliver to Buyer. As defined in Section II.B of thisdocument, Supplier must obtain approval prior to delivering nonconforming product toBuyer. Northrop Grumman Military Aircraft Systems Division uses the forms noted below(referred to as the “Nonconformance Tracking - Paper” NCT-P document) to recordhardware related nonconformances. (Note: Supplier’s option to use old nonconformanceforms has been discontinued. Supplier must use MSF-257 series forms only, effectiveimmediately. Exception: When the purchase order or the P.O.’s master agreement requestsSupplier to submit nonconformances on a different document, e.g., FENRs for functionalitems on the F/A-18 Program, Supplier shall comply)

2. NONCONFORMANCE DOCUMENT INITIATION

Upon identifying a nonconformance, Supplier must document, evaluate, segregate (wherepractical) and disposition the nonconformance in accordance with Supplier’snonconforming material control process. When a nonconformance requires a dispositionwhich exceeds Supplier’s disposition authority (Reference Section II.B.1), Supplier mayrequest Buyer’s disposition of nonconforming product by documenting thenonconformance(s) on the following Buyer nonconformance documents:

1. MSF-257. This is the basic form used to record and disposition nonconformingmaterial

2. MSF-257A. This is a continuation form used when supplemental space is needed torecord additional nonconformances, complete the narrative from the first page (MSF-257), record the disposition(s), and document cause and corrective action.

3. MSF-257B. This form provides space for sketches.

The above documents must be completed as described in Table B-1, Form Instructions forMSF-257 (Nonconformance Tracking - Paper [NCT-P]). Supplier is responsible forcompleting all fields where the “NCT-P Initiator” shows up in the “Entered By” column inTable B-1. The field numbers on the NCT-P form correspond to the field numbers in theattached instructions. Typed or printed (permanent black or blue ink) entries are to be madein single line format within the boundaries of the field. To void an entry or stamp, draw asingle line through it, and apply an initial and date next to the lined out entry (stamp mayalso be used). To void an entire nonconformance statement, an “X” may be drawn throughit with the word “VOID” written on one of the diagonal lines. A brief statement explainingthe reason for voiding the entry is required along with a signature and date. Voids shouldnot interfere or conflict with data entered in other fields. As a minimum, the white and pinkcopies must reflect any changes. Any signature on the form must also have a legiblyprinted name adjacent to it. NOTE: Further processing of nonconforming products is

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done at Supplier’s own risk as there is no assurance that Buyer will choose to acceptit.

3. SUBMITTAL TO BUYER

Completed document(s) are to be submitted as directed by Buyer’s procurementrepresentative. The following options may be used:

1. Option 1. Remove the “BUFF INDEX - REFERENCE COPY” and maintain it withthe nonconforming product and associated Supplier documentation pending receipt ofa dispositioned document. Send all remaining original documents to the Buyer’sprocurement representative for processing.

2. Option 2. When authorized by the Buyer, a FAX or electronic copy may besubmitted. Buyer’s procurement representative can provide directions on where tosend such copies. The original forms and all copies must be maintained at Supplier’sfacility along with the discrepant product.

Upon receipt of a dispositioned document (via FAX or electronic means), Supplier mustattach the document to the original forms.

4. PROCESSING OF DISPOSITIONED NONCONFORMANCE DOCUMENTS

The following actions must be taken by Supplier upon return of a dispositionednonconformance document (NCT-P):

1. For “use-as-is” dispositions, Supplier is authorized to close their internalnonconformance documentation and continue processing the product for delivery toBuyer.

2. For dispositions other than “use-as-is” (e.g., repair, rework, scrap), Supplier mustcomply with Buyer’s instructions and generate the necessary internal instructions toaccomplish the work. Note: Dispositions requiring additional action upon return canbe identified by reviewing the NCT-P for nonconformances which have Blocks 27and 28 open. Upon completion of the specified action, Supplier will complete thecorresponding Blocks 27 and 28 as specified in the forms instruction (Table B-1).When Buyer’s source inspection is required by this purchase order, the sourceinspector must co-stamp under Block 28. If the disposition cannot be completed,resulting in resubmittal for a new disposition, Source Inspection must apply a “D”stamp in Block 28. The completed NCT-P document must be returned to Buyer’sprocurement representative prior to shipping completed product to Buyer’s facility.

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5. IDENTIFICATION OF NONCONFORMING PRODUCT

Nonconforming products which are shipped to Buyer must be identified with any applicableBuyer dispositioned NCT-P. Where physical size permits, the NCT-P serial number mustbe applied to the product. Product which is too small to mark will be suitably tagged withthe applicable NCT-P serial number(s) annotated. Shipping documents must be traceable toapplicable NCT-P serial number(s). When an Engineering disposition identifies an “MRR”condition, Supplier must assure that the letters “MRR” and the NCT-P serial number areapplied to the product as a prefix to the part number and to the required documentation. Acopy of the NCT-P must be attached to the product during shipment to Buyer.

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INSTRUCTIONS FOR OBTAINING BUYER DISPOSITION OF NONCONFORMINGMATERIAL (CONT)

Table B-1. Form Instructions for MSF-257 (Nonconformance Tracking - Paper (NCT-P))(Sheet 1 of 5)

FieldNo. Field Title Instructions

1. O/S “Originating Site” (O/S) - Enter a “S” code. Site “S” identifies that theNCT-P was initiated by the Supplier (Vendor).

2. Model Enter the complete program model. i.e. B-2, F-18 (C/D) or (E/F), F-5(A/B) or (E/F), T-38, E2C, TGT etc.

NOTE: (1) Enter a dash (-) for off-site NCT-P’s if the programrelationship is classified. (2) For Spare Parts add an “S” suffix to themodel, i.e., B-2S, F-18 (C/D)S, F-5 (A/B)S

3. Part No. Enter the part or assembly number containing the nonconformancefrom the Eng. Drawing. Include the dash number. Enter only one dashnumber per tag. Use Block 17 to enter details or components of anassembly when an assembly is recorded in this block.

4. Unit LEAVE BLANK

5. Pro.Order/Aloo/Aux etc. LEAVE BLANK

6. Qty. Inspected Parts Enter the total quantity of parts/assemblies/material inspected perSupplier’s Production Order or Receiving Report..

7. Quantity Defective Parts Enter the quantity of defective parts/assemblies/material as noted infield 3. Material will be measured as defective units/kits/lots etc.

8. Page Enter page numbers in sequential order, starting with number 1, to theleft of the word “OF”. Do NOT enter anything to the right of the word“OF”.

9. Part/Assy. Name Enter the engineering drawing part/assembly name, of thenonconforming material, found in the title block of the Eng. Drawing.

10. Serial Number Enter the serial number of the nonconforming part/assy. Examples ofserialized parts are Line Replaceable Units (LRU’s), or FractureCritical Category I parts/assemblies. (F/C Cat. I).

NOTE: Only one serialized part number is authorized to be on aNCT-P document. When multiple serialized parts are being rejectedfor a given part number, record the first S/N in Block 10 and note thebalance of the S/Ns in the body of the rejection.

11. Supplier Code Enter Buyer’s assigned Supplier code number when Supplier’spart/assy. nonconformance is Supplier caused. Supplier’s code numberis shown on Buyer’s purchase order.

12. Purchase Order Enter the Purchase Order number when applicable.

13. Rec. Report LEAVE BLANK

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INSTRUCTIONS FOR OBTAINING BUYER DISPOSITION OF NONCONFORMINGMATERIAL (CONT)

Table B-1. Form Instructions for MSF-257 (Nonconformance Tracking - Paper (NCT-P))(Sheet 2 of 5)

FieldNo. Field Title Instructions

14. Rejected By The employee initiating the tag will print/sign their name, and date it.

15. N/C Number Enter the nonconformance number (squawk/crab) in numerical order startingwith “1” (use numbers only). Numbers must be entered in the shaded area.

16. Discrepancy/Disposition etc.

Enter a clear and concise description of each discrepancy. Provide the Mfg.Sequence number in the process where the nonconformance was detected.Include the “Is” condition, the “Should Be” requirement and exact locationcoordinates (16a. X, 16b. Y, 16.c Z) or sketch for each discrepancy. Alsonote, within the squawk, nonconformances falling within anyFracture/Durability Critical zone(s). When the detail engineering drawing, forthe Fracture/ Durability/ etc. Critical part, does not identify a critical “Zone”then a nonconformance on any portion of the part is considered “In the Zone.”Each discrepancy will include cause and corrective action taken to preventrecurrence (attach internal documents as necessary).

NOTE:(a) Begin each squawk under field 16a for that nonconformance.

(b) Each Squawk must address only one type of nonconformance. Identifymultiple defects, of the same type, in the body of the squawk with the N/Cnumber plus an alpha identifier beginning with “A” i.e. 1A, 1B etc.

(c) Identify F/C or D/C parts by part number and serial number, in the body ofthe squawk, when the defect is in the “Zone”. Assemblies that contain F/C orD/C etc. parts are not to be identified as being F/C or D/C assemblies.

(d) It is acceptable to print text or draw a sketch across the width of the formthrough the shaded areas and fields below the shaded areas EXCEPTwhen these fields are required at the start of a nonconformance.

(e) Following the entry of the nonconformance, the supplier shall recordtheir applicable business name and address, and the applicable line itemof the purchase order being worked.

16a. “X” Coordinate Enter the exact “X” coordinate when coordinates are used to describe location.

16b. “Y” Coordinate Enter the exact “Y” coordinate when coordinates are used to describe location

16c. “Z” Coordinate Enter the exact “Z” coordinate when coordinates are used to describe location

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INSTRUCTIONS FOR OBTAINING BUYER DISPOSITION OF NONCONFORMINGMATERIAL (CONT)

Table B-1. Form Instructions for MSF-257 (Nonconformance Tracking - Paper (NCT-P))(Sheet 3 of 5)

FieldNo. Field Title Instructions

16d. Fatigue Area Yes/No LEAVE BLANK

16e. Fatigue Impact LEAVE BLANK

17. Part Number Enter the detail part or subassembly drawing number for each NC itemwhen an assembly number is recorded in Field “3”.Information mustbe entered in the shaded area only.

17a. Part Type LEAVE BLANK

18. Location Where Found Enter an “S” in the Department portion of the field. Information mustbe entered in the shaded area only.

18a. Shop Submit LEAVE BLANK

19. Qty. Scrapped LEAVE BLANK

20. Defective Part Qty. Enter the quantity of defective parts/assemblies/material for the type ofdefect being noted in the nonconformance. Information must beentered in the shaded area only .

21. Defect Qty. Enter the quantity of defects for the type of defect noted in thenonconformance. Information must be entered in the shaded area only.

22. Resp. Code Enter the appropriate two-digit numeric responsibility code for eachnonconformance recorded). For External Supplier caused defect enter(03) and complete fields 11 (Supplier Code) and 12 (Purchase Order).For Customer supplied Northrop Grumman MASD caused defect enter(15). For Seller supplied Northrop Grumman MASD caused defectenter (16). Information must be entered in the shaded area only.

23. Process Code LEAVE BLANK

24. Defect Code LEAVE BLANK

25. Cost/RRR Sec. LEAVE BLANK

26. Disp. Code LEAVE BLANK

26a. Liaison Review (LR) LEAVE BLANK

26b. Material Review LEAVE BLANK

27. Work Comp. By Make the appropriate entry to signify that the disposition was compliedwith and is ready for verification. The Supplier’s responsible operatorenters the date, prints name, and signs. Completed NCT-P documentsmust be returned to Buyer’s procurement representative prior toshipping completed product to Buyer. Information must be entered inthe shaded area only.

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INSTRUCTIONS FOR OBTAINING BUYER DISPOSITION OF NONCONFORMINGMATERIAL (CONT)

Table B-1. Form Instructions for MSF-257 (Nonconformance Tracking - Paper (NCTP))(Sheet 4 of 5)

FieldNo. Field Title Instructions

28. Verified By Supplier QA representative makes the appropriate entry to signify that thedisposition was complied with and is acceptable. The Supplier’s responsibleinspector, enters the date, prints name, and applies an inspection stamp and/orsignature. Data must be entered in the shaded area. Where purchase orderrequires source inspection, Buyer’s Source Inspector must co-stamp near thisblock.

NOTE:(a) Authorized suppliers participating in the Key Plan Supplier Program mustsubmit all tags for verification of compliance to the certified DSIR personnel.DSIR will co-stamp with responsible inspector or will verify and applyacceptance stamp on his own.

(b) When the rework or repair fails, enter the word “failed”, the date, printedname, and apply an inspection stamp and/or signature. Generate a newnonconformance/squawk on the same tag. Before recording the newnonconformance in field 16, make the following note in reference to the newnonconformance “The repair attempt of nonconformance (ref. The failednonconformance number) failed. The following nonconformance is the resultof the failed repair.” Then record the new nonconformance.

(c) Source Inspection must co-stamp when the related purchase order requiressource inspection.

29. PR Authorization Supplier is not required to stamp or sign in this field. Preliminary Reviewauthorization will be performed by Buyer’s Product Quality MRB personnelupon submittal to MRB. Supplier must review the dispositioned document forthe completion of this field. Do not proceed if this field is incomplete. NotifyBuyer’s procurement representative immediately for instruction.

30. Engineering Supplier must review the dispositioned document for completion of this field.Do not proceed if this field is incomplete. Notify Buyer’s procurementrepresentative immediately for instruction.

31. Quality Supplier must review the dispositioned document for the completion of thisfield. Do not proceed if this field is incomplete. Notify Buyer’s procurementrepresentative immediately for instruction. Note: No signature is required inthis field if Block 30 is complete and the tag has been dispositioned as“Liaison Review (LR)”.

32. Customer LEAVE BLANK

33. Line/ Stock Ck LEAVE BLANK

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INSTRUCTIONS FOR OBTAINING BUYER DISPOSITION OF NONCONFORMINGMATERIAL (CONT)

Table B-1. Form Instructions for MSF-257 (Nonconformance Tracking - Paper (NCT-P))(Sheet 5 of 5)

FieldNo. Field Title Instructions

34. 3CA Document Record Supplier’s internal Cause & Corrective Action trackeridentifier in this block. This document must be made available to Buyerupon request.

35. 3RCS LEAVE BLANK

36. I&R Affected LEAVE BLANK

37. MRR LEAVE BLANK

38. Special LEAVE BLANK

39. Stock Request Number LEAVE BLANK

40. Final Action LEAVE BLANK

41. RCC. LEAVE BLANK

42. Reference Document Enter the serial number of any previous NCT-P if the nonconformance,disposition or repair is associated with a previous NCT-P. Also enterthe serial number of any reference document (except correctiveaction)associated with the NCT-P.

43. Part Req’d LEAVE BLANK

44. Material Location LEAVE BLANK

45. Rework/Repair JobNumber

LEAVE BLANK

46. W/O Part Number LEAVE BLANK

47. Final Review LEAVE BLANK

48. C/S LEAVE BLANK