MARKETING RESEARCH AND.ppt

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    MARK ANTHONY R. CASEM, MBAPresenter

    01 June 2013

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    A Marketing Information System ( MKIS) is astructure consisting ofpeople equipment,and procedures to continually gather andanalyze data to provide marketing managerswith information they need to makedecisions.

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    1.To define the information requirements of themarketer;

    2. To develop the needed information; and

    3. To distribute the information at the time theyare needed

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    Involving

    DEFININGINFORMATIONNEEDS

    MarketingPlanningMarketingExecution MarketingControl

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    through

    DEVELOPINGINFORMATION

    InternalRecords MarketingIntelligence MarketingResearchInformationAnalysis

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    to

    DISTRIBUTINGINFORMATION

    DECISION

    MAKERS INMARKETING

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    INTERNALRECORDS

    AccountingRecords

    Sales departmentrecords

    Customerservice

    departmentrecords

    Informationgathered by

    otherdepartment

    ManufacturingRecords

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    Refers to the gathering of everyday information

    about developments in the marketingenvironment.

    The sources of intelligence information arevaried. They may be internal or they may be

    external

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    It compliments marketing intelligence inproviding useful, information to themarketing department.

    - Defined as the systematic gathering,recording, and analyzing of data problemsrelating to the marketing of goods and

    services.

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    MARKETING RESEARCHserves to provide answers to

    many questions including thoseon:

    Competitiveproducts ExistingproductsLong-rangeforecasts

    Sales Short-rangeforecastsBusiness Trends

    MarketCharacteristicsMarketPotentialMarket Share

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    Is undertaken by using the scientificmethod which may be defined as a

    decision

    making approach thatfocuses on being objective and orderly

    in testing ideas before accepting

    them.

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    DEFINITION OF THEPROBLEM

    SITUATION ANALYSIS

    OBTAINING PRIMARYDATAINTERPRETATION OFDATA

    PROBLEM SOLUTION

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    The information which areobtained from internal records

    and the marketing intelligencesystem should be subjected toanalysis using the methods

    applied in marketing research.

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    The last activity required of anMKIS is the actual distribution

    of information to managers.This is designed to providethem with a better view in

    making marketing decisions.

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    1. What is a marketing information system?2. What is marketing intelligence?3. What is marketing research?4. What steps are considered in the marketing

    research process?

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    Identify a small business whichyou consider to benefit frommarketing research. Whatspecific area of research would

    you recommend?

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