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    Vikram awasthi, shoheb shekh, sandip rathod

    BigTeam

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    What is Retailing

    The term Retailingrefers to any activitythat involves a saleto an individualcustomer.

    Retailing is theinterface betweenthe producer and the

    individual consumer buying for personalconsumption.

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    Size of Indian Retail

    Size 2008 2010 PercentageChange

    Estimated size of retail in India (in $bn) 353 416 18

    Share of organized retail (%) in India 7 12 71

    Size of organized retail in India (in Rs) 78,300 Cr 2,30,000 Cr 194

    Source : http://www.indiaretailing.com/india-retail-report.asp

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    Kuber

    complex

    Varanasi

    http://images.google.com/imgres?imgurl=http://lh5.ggpht.com/__q5DFTde6tM/R-PmmUDw7RI/AAAAAAAAApY/zsTGDQSOolI/P1100106.JPG&imgrefurl=http://picasaweb.google.com/lh/photo/1IhV4hyl9NxEcFf3TdfceA&usg=__rWNKt5_u2yqamokuHUDOMmStaCA=&h=2112&w=2816&sz=12&hl=en&start=1&um=1&tbnid=imAwIBMWspga3M:&tbnh=113&tbnw=150&prev=/images%3Fq%3Dtop%2Bn%2Btown%26hl%3Den%26client%3Dpub-1734327923886716%26channel%3D9518150362%26sa%3DN%26um%3D1http://images.google.com/imgres?imgurl=http://images.teamsugar.com/files/users/3/32431/28_2007/gap.jpg&imgrefurl=http://teamsugar.com/brand/Gap&usg=__5P3r276TDmhVpAQCTmj5xT7jMGk=&h=320&w=320&sz=9&hl=en&start=1&um=1&tbnid=vfYtYISsT_FayM:&tbnh=118&tbnw=118&prev=/images%3Fq%3Dgap%26hl%3Den%26client%3Dpub-1734327923886716%26channel%3D9518150362%26sa%3DN%26um%3D1http://images.google.co.in/imgres?imgurl=http://www.mkhoj.com/Welcomepages/images/reebok_case_studies_logo.png&imgrefurl=http://www.mkhoj.com/Welcomepages/html/CaseStudies/Reebok.aspx&usg=__QLrMvlh_C-aXsWbpTGS0Loh-lzA=&h=87&w=163&sz=5&hl=en&start=3&um=1&tbnid=6Taj_gQhLUhioM:&tbnh=52&tbnw=98&prev=/images%3Fq%3Dreebok%2Blogo%26hl%3Den%26cr%3DcountryIN%26sa%3DX%26um%3D1http://images.google.com/imgres?imgurl=http://www.indiaretailing.com/upload/newsimage/The%2520Loot.JPG&imgrefurl=http://www.indiaretailing.com/news.asp%3Ftopic%3D%26id%3D1651%26associate%3D2%26vertical%3D%26subvertical%3D&usg=__7qVSqYZf57FzuxDAh_GI5Lj6zDc=&h=203&w=225&sz=82&hl=en&start=2&tbnid=YRsr6OSZ1JZ7_M:&tbnh=97&tbnw=108&prev=/images%3Fq%3Dthe%2Bloot%26hl%3Den%26client%3Dpub-1734327923886716%26channel%3D9518150362http://images.google.com/imgres?imgurl=http://www.rkfoodland.com/images/apnabazar_logo.jpg&imgrefurl=http://www.rkfoodland.com/cdl/other_customers.html&usg=___S5h5R0o2twrzmcHS24s44So_p8=&h=35&w=186&sz=5&hl=en&start=9&tbnid=Rq3ZdYg9pe-zCM:&tbnh=19&tbnw=102&prev=/images%3Fq%3Dapna%2Bbazar%2Blogo%26hl%3Den%26client%3Dpub-1734327923886716%26channel%3D9518150362http://en.wikipedia.org/wiki/File:Co_macysLogo2.gif
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    About Big Bazaar Hyper martChain of development store in India

    Out let 104 out letsLocated in India

    Parent group Future group

    Owner Kishore Biyani (CEO)

    Founded 2001

    Head quarter Jogeswari , Mumbai

    Industry Retail

    website www.bigbazar.com Tag line Is se sasta aur achha kahin nahi.

    http://www.bigbazar.com/http://www.bigbazar.com/
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    Porters five force model

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    Analysis 5 Forces Analysis

    Rivalry among the competitor Reliance Retail, Aditya Birla Group , Vishal Retails, Bhartiand Walmart, etc

    Threat of entrants FDI policy not favorable for international players. Domestic conglomerates looking to start retail chains.International players looking to foray India.

    Bargaining power of supplier The bargaining power of suppliers varies depending uponthe target segment.The unorganised sector has a dominant position. There are few players who have a slight edge over otherson account of being established players and enjoying branddistinction.

    Bargaining power of buyers Consumers are price sensitive..Availability of more choice.

    Threat of substitutesUnorganized retail

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    Customer Segmentation

    Big Bazaar targets higher and upper middleclass customers.

    The large and growing young working population is a preferred customer segment.

    Big Bazaar specifically targets workingwomen and home makers who are the primarydecision makers.

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    Life cycle of Big Bazaar

    S

    ALES

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    MARK E

    T

    GROW TH

    Market ShareHigh

    LOW

    HIGH

    Low

    Big Bazaar At BCG MatrixMARK E

    T

    GROW TH

    HIGH

    LOW

    MARK E

    T

    GROW TH

    HIGH

    Low

    LOW

    MARK E

    T

    GROW TH

    HIGH

    High Low

    LOW

    MARK E

    T

    GROW TH

    HIGH

    Market ShareHigh Low

    LOW

    MARK E

    T

    GROW TH

    HIGH

    HighMarket Share

    High LowMarket Share

    High

    MARK E

    T

    GROW TH

    LowMarket Share

    High

    LOW

    MARK E

    T

    GROW TH

    LowMarket Share

    High

    HIGH

    LOW

    MARK E

    T

    GROW TH

    LowMarket Share

    HighMarket Share

    High LowMarket Share

    High

    MARK E

    T

    GROW TH

    LowMarket Share

    High

    LOW

    MARK E

    T

    GROW TH

    LowHigh

    HIGH

    LOW

    MARK E

    T

    GROW TH

    LowHigh

    HIGH

    LOW

    MARK E

    T

    GROW TH

    LowHigh

    http://images.google.co.in/imgres?imgurl=http://www.indiaretailbiz.com/images/logos/big_bazaar.gif&imgrefurl=http://biznesstalk.blogspot.com/2008/06/big-fight-for-big-bazar.html&usg=__a5Vp30a6v2Wh3u6kkAZe_R4_NXo=&h=107&w=283&sz=19&hl=en&start=3&tbnid=w6oA07jUvzDFnM:&tbnh=43&tbnw=114&prev=/images?q=bigbazar&gbv=2&hl=enhttp://images.google.co.in/imgres?imgurl=http://themoderatevoice.com/wordpress-engine/files/2009-february/question_mark.jpg&imgrefurl=http://themoderatevoice.com/category/society/education/teachers/&usg=__oVtWwChNn7hHiIU3IlA9lZo1HWE=&h=400&w=400&sz=9&hl=en&start=4&tbnid=h71jWJEKjXT5mM:&tbnh=124&tbnw=124&prev=/images?q=question+mark&gbv=2&hl=enhttp://images.google.co.in/imgres?imgurl=http://www.londoncleaning.org.uk/images/big-Dog-Walkers.jpg&imgrefurl=http://www.londoncleaning.org.uk/dog.html&usg=__AnH5YLoACtQ8sbADqecv5GxXOF4=&h=342&w=351&sz=65&hl=en&start=15&tbnid=NPiV25lcYnpbBM:&tbnh=117&tbnw=120&prev=/images?q=dog&gbv=2&hl=enhttp://images.google.co.in/imgres?imgurl=http://blog.pennlive.com/bizarrebazaar/2007/10/large_Cow.jpg&imgrefurl=http://harmless4life.wordpress.com/2008/04/12/&usg=__8xJdBMBU3F3xAPHEDF99lTirewU=&h=317&w=453&sz=79&hl=en&start=2&tbnid=MCTtFP_ugeqiNM:&tbnh=89&tbnw=127&prev=/images?q=cow&gbv=2&hl=enhttp://images.google.co.in/imgres?imgurl=http://www.the-aps.org/education/sixstarscience/images/star_hg_clr.gif&imgrefurl=http://www.the-aps.org/education/sixstarscience/index.htm&usg=__XsQ6I2yphlTJWah4l-YXOlzYYAQ=&h=350&w=350&sz=98&hl=en&start=1&tbnid=dVZnU7Ol_pZeNM:&tbnh=120&tbnw=120&prev=/images?q=star&gbv=2&hl=enhttp://en.wikipedia.org/wiki/File:BCG_Matrix_with_products-small_png.png
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    PhysicalEvidence

    People

    Place Promotion

    Price

    Product

    Process

    7 P

    Marketing Mix

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    1.Product Mix

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    Product Mix Cont..ELECTRONICS

    BAZAAR

    Television sets Washing

    Machines Refrigerator Personal Care mBazaar

    Microwaves Small Appliances Laptops Computer

    Accessories Kitchen

    Appliances

    FASHION &JEWELLERY

    Footwear BazaarBeauty CareNavaraStar ParivarMeena Bindre

    FURNITUREBAZAAR

    Living RoomBed RoomKitchenDinning RoomsKids RoomBeen Bags

    PaintingsDecorative Items

    CHILD CARE &TOYS

    Kids Wear Toy BazaarStationaryChild Care

    OTHER SERVICES

    Mr. rightBakeryLoot Mart TulsiFuture MoneyFuture Generally

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    2.Pricing

    Value pricing Promotional pricing

    Low interest financing

    Psychological discountingSpecial event pricing

    Differentiated PricingTime pricing

    Bundling

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    Psychological pricing

    http://saleraja.com/wp-content/uploads/2008/12/big-bazaar.pnghttp://www.saleraja.com/wp-content/uploads/2008/03/bigbazzar.png
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    Time pricing Value Pricing

    http://saleraja.com/wp-content/uploads/2008/06/furniture-bazaar.pnghttp://saleraja.com/wp-content/uploads/2008/11/big-bazaar4.png
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    Bundling

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    3.Place

    BIG BAZAR

    INDIA

    Number of out let-104;

    Located at maincity-tier I & tier city-II;

    Area-10,000sq ft-120000 sqft;

    High street area of city; &

    Approachabledestination.

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    4.Promotion

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    07/17/12 Big Baza ar XIDAS, Jabalpur 20

    PROMOTION

    http://saleraja.com/wp-content/uploads/2009/02/big-bazaar2.pnghttp://saleraja.com/wp-content/uploads/2009/02/big-bazaar2.pnghttp://3.bp.blogspot.com/_DYoekmvv2XA/SAMa8ztmw3I/AAAAAAAAAOE/opPnrrvCn8k/s1600-h/Dhoni-BigBazaar.jpghttp://saleraja.com/wp-content/uploads/2009/02/big-bazaar2.png
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    5.People

    Well trained staff;

    Appearance; Empowered individual; Encouraged to think out of box; & Example- Ved Prakash Araya

    (Chief Operating) officer, Sanjib

    Agrawal(Head Marketing)

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    6.Physical Evidence

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    7.Process

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    Big Bazaar XIDAS, Jabalpur

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    Positioning High

    service

    lowservice

    Lowprice

    Highprice

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    Organization value and customer value

    25

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    Guerrilla marketing strategy

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    Future strategy of Big Bazaar

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    Big Bazaar Express

    (

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    Marketing strategyActivities Target Marketing MixBig wish All the population Process

    Baby registry and marriage registry Married couple, waiting for marriage Promotion

    Women forum Women Public relation

    Interior decorator and dress designer willbe appoint in all the store Those customer who are very specific abouttheir decision. People

    Networking through internet All loyal customer, other net user . E-marketing

    Religion Corner All the aesthetic people Product Mix

    Adhar Rural Centric Market 720 million consumer across 627000 villages. Place

    Tie up with IPL Sports lover Promotion

    Improving Quality of product Prevailing as well as Prospect customer Product

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    Thank You