Manually Installing the WDM Database on SQL Server

Manually installing the Wyse Device Manager Database

on Microsoft SQL Server A Technote by

Systems Engineering Mai 2007

Wyse Product Support

Manually installing the Wyse Device Manager Database MS SQL Page 2 of 5

Summary

This Document describes how to manually create the Wyse Device Manager (WDM) Database in case

it is not possible or allowed to run the WDM Installer on the Database Server to create the WDM Database in a distributed WDM Enterprise Environment

SQL Server 2005 is used in a Domain with complex Passwords enabled. The actual WDM installer does not allow specifying DB Username and password during the Setup, and the hard coded default password does not meet password complexity requirements. In such a scenario you must create the WDM database manually.

Audience

1st Level Support, Systems Engineering Group, and Customers

Affected Products

Wyse Device Manager Enterprise Edition, Version 4.0 and higher

Requirements/Issues

This document assumes

That you have installed and preconfigured Microsoft SQL Server 2000 and client tools or Microsoft SQL Server 2005 with SQL Server Management Studio and you have administrative rights to make changes to the server.

The WDM Installer package has been downloaded and extracted A WDM Enterprise Sales Key is available for the Installation of the WDM Server

components

Procedure/Solution

1) On the SQL server

a) Attach the WDM Database:

1. Open the WDM Installer package 2. Open the subfolder labeled Database 3. Move a copy of the Rapport4.ldf and Rapport4.mdf files to a directory on the

server where for use with SQL. (*Default SQL location is C:\Program Files\Microsoft SQL Server\MSSQL\Data)

4. Open SQL Enterprise Manager or SQL Server Management Studio, dependant which Version of SQL Server is used.

5. Login as SA account (or another account with DB Admin rights) 6. Navigate to the Server or Instance that you are going to install the new

Database.



7. Expand the Database node 8. Choose the option to Attach Database (from right-click or icon) 9. Browse out to the location of the newly copied Rapport4.mdf/.ldf 10. Attach the Database name as RapportDB 11. Specify SA as the Database Owner 12. Select OK to attach the database.

b) Configure the Database User:

On SQL Server 2000:

1. Expand the newly attached RapportDB database 2. Select the Users node under RapportDB 3. Create new SQL user account Rapport (SQL Server Authentication)

a. Set Password to ThinMgmt b. Set Default Database to RapportDB

4. Select Ok to create the new user (confirm password if prompted) 5. Select the newly Created Rapport user account from the Login name

drop-down. (Login name and User name should both appear as Rapport 6. Grant db_owner access to the Rapport account by selecting the checkbox 7. Click OK to finish adding the Rapport account with db_owner access to

the RapportDB database.

On SQL Server 2005:

1. Expand the Security Logins Node 2. Create a new Login Rapport (SQL Server Authentication)

a. Set Password to ThinMgmt b. Uncheck Enforce password policy c. Set Default Database to RapportDB

3. Expand the newly attached RapportDB database 4. Select the Security node under RapportDB 5. Create new user account Rapport

a. Select the Rapport Login Name Rapport you have just created b. Grant db_owner access to the Rapport account by selecting the

checkbox in front of the schema 6. Click OK to finish adding the Rapport account with db_owner access to

the RapportDB database.

c) Update the Install Table

1. Select the Tables node from under RapportDB 2. Scroll down to the Install table 3. Right-click on Install and choose Open Table > Return all rows 4. Create\Update the following entries:

a. Module = Rapport4DB b. ServerName = %COMPUTERNAME% of machine including DNS

suffix if enabled on server (i.e. WDM-server.mycompany.com) c. UserName = Administrator (or your login name)



d. Installed = Todays date (i.e. 2/14/2007 12:06:51 PM) e. Status = MASTER f. LatestHFID = Current hotfix number (00HF04051003607 for WDM

4.5.1) 5. Close Install table

The WDM Database installation is now complete

2) On additional WDM component Server(s)

1. Launch the WDM installer 2. Enter Enterprise License (to enable enterprise install options) 3. Choose Custom Install 4. When prompted for location of Wyse Device Manager database component:

a. Select the option for The WDM database HAS been installed b. Choose Database server from drop-down (or manually enter if needed)

5. Select components that you wish to install on this server (Database will be greyed-out)

6. Complete install wizard 7. Reboot server if prompted

The Wyse Device Manager installation is now complete



Limitation of Liability

IN NO EVENT SHALL MANUFACTURER, MANUFACTURER'S SUPPLIERS, ANY THIRD-PARTY PRODUCER, OR ANY OTHER PARTY THAT HAS BEEN INVOLVED IN THE CREATION, PRODUCTION, OR DELIVERY OF THE DOCUMENT BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, INDIRECT, OR SPECIAL DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSSES RESULTING FROM BUSINESS INTERRUPTION OR LOSS OF DATA, REGARDLESS OF THE FORM OF ACTION OR LEGAL THEORY UNDER WHICH THE LIABILITY MAY BE ASSERTED, EVEN IF ADVISED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES.

THIS DOCUMENT IS PROVIDED "AS IS" WITH NO WARRANTIES WHATSOEVER, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY WARRANTY OTHERWISE ARISING OUT OF ANY PROPOSAL, SPECIFICATION OR SAMPLE. MANUFACTURER DOES NOT WARRANT THAT THE INFORMATION CONTAINED IN THE DOCUMENT OR ANY SOFTWARE REFERRED THEREIN WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION WILL BE UNINTERRUPTED OR ERROR FREE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

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Or send email to: [email protected]

Wyse Customer Service Center: 800 800 WYSE (800 800 9973)

2006 Wyse Technology Inc. All rights reserved. This material is copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission. Wyse, WY, and WyseWorks are registered trademarks, and the Wyse logo, Winterm logo, Wyse, and Winterm are trademarks of Wyse Technology Inc. ICA is a registered trademark and MetaFrame is a trademark of Citrix Systems Inc. Rapport is a registered trademark of Rapport Technologies, Inc., a division of Wyse Technology Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other product names mentioned herein are for identification purposes only and may be trademarks and/or registered trademarks of their respective companies. 09/04 880924-45 Rev. A

If you have an technical enquiry please use the online knowledge portal at http://www.wyse.com/serviceandsupport/support/askwyse.asp or contact the numbers mentioned below.

Manually Installing the WDM Database on SQL Server

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