Manual Tvm

7/23/2019 Manual Tvm

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KX-TVM50Model KX-TVM200

Thank you for purchasing a Panasonic Voice Processing System.Please read this manual carefully before using this product and save this manual for future use.

KX-TVM50/KX-TVM200: Version 1.0

Voice Processing System

Installation Manual


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2 Installation Manual

System Components

The Voice Processing System (VPS) consists of the following system components when fully-equipped with all available optional cards.

KX-TVM50

KX-TVM200

Model Description

Main Unit KX-TVM50 Voice Processing System

Optional Cards KX-TVM502 2-Port Hybrid Expansion Card

KX-TVM524 Memory Expansion Card

KX-TVM594 LAN Interface Card

KX-TVM296 Modem Card

Model Description

Main Unit KX-TVM200 Voice Processing System

Optional Cards KX-TVM204 4-Port Digital Expansion Card

KX-TVM296 Modem Card


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Installation Manual 3

Important Safety Instructions

When using telephone equipment, basic safety precautions should always be followed to reduce therisk of fire, electric shock and injury to persons, including the following:

Follow all product warnings, cautions, and instructions.

Read all the information contained in this manual.

Close and secure the front cover when the unit is in operation.

This unit is equipped with a 3wire earthing plug. The plug will only fit into an earthed poweroutlet. Do not modify this plug in any way. If it cannot be inserted into the outlet, have theoutlet replaced by a licensed electrician.

This unit is designed to operate at one specific voltage and current setting. The propervoltage and current required for this unit are listed on the product label.

Do not overload wall outlets. Overloaded outlets could result in fire and/or electrical shock.

Use only the AC cord included with the unit when connecting the AC adaptor to the poweroutlet.

Install the unit so that the AC cord is not obstructed in any way. Do not connect the unit toan extension cord.

Before touching any internal components, turn off the unit, disconnect the AC adaptor, andwait at least 20 seconds.

Unplug the AC adaptor before cleaning the unit.

Do not use solvents, liquid cleaners, water, or abrasive powders to clean the unit. Use onlya damp soft cloth for cleaning.

Do not expose the unit to dust, moisture, condensation, high temperatures (more than 40

), vibration, and direct sunlight.

Mount the unit on a stable wall surface. Do not mount the unit inside of a separate enclosureunless it is properly ventilated.

Mount the unit on a surface that is flat and free of obstructions, so that the openings on theback of the unit will not be blocked.

Do not block the vent slots and openings located on all sides of the unit. Allow at least 20cm of space above and 10 cm on the sides of the unit.

Do not install the unit near water or moisture, heating appliances, or electrical noisegenerating devices such as televisions, monitors, fluorescent lamps, or electric motors.

Handle the unit carefully. Do not drop or otherwise expose the unit to physical shock.

Do not insert wires, pins, or any other material into the unit's vent slots or access points. Thiscould result in electrical shock and serious unit malfunction.

If the unit malfunctions, disconnect the unit from the telephone line and check the line byreconnecting the telephone. If the telephone operates properly, have the unit repaired by aqualified service technician.

Do not disassemble this product. Dangerous electrical shock could result. The unit must onlybe disassembled and repaired by qualified service technicians.

Unplug and transport the unit to a service technician if the AC adaptor or AC cord is frayedor damaged, if the cabinet is cracked or broken, or if the unit has been exposed to moisture,has been dropped, or is not otherwise operating properly.

Do not use the telephone during a lightning storm or to report a gas leak in the vicinity of theleak.

C


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For users in Taiwan only:

Lithium batteries can be found in the circuit boards of the main board and optional cards ofthe PBX.

When disposing of any of the above products, all batteries must be removed. Follow theapplicable laws, regulations, and guidelines in your country/area regarding disposal ofbatteries.

When replacing a battery, use only the same battery type, or an equivalent recommendedby the battery manufacturer.

Regarding removing or replacing a battery in the circuit board, consult your dealer.

For users in Finland, Norway and Sweden:This unit may only be installed in a room or space with restricted access, and equipotential bondingmust be applied. For information on earthing, refer to 2.11 Frame Earth Connection.

For users in Germany:Machine Noise Information Ordinance, 3rd GPSGV: The highest sound pressure level is 70 dB (A) orless according to EN ISO 7779.


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WARNING

UNPLUG THIS UNIT FROM POWER OUTLETS IF IT EMITS SMOKE, ANABNORMAL SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN

CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPEDAND CONTACT AN AUTHORISED SERVICE CENTRE.

THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIEDSERVICE PERSONNEL.

WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS,DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THISUNIT TO YOUR DEALER.

DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THEPOWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, ANDRECONNECT THE POWER FIRST.

TO PREVENT FIRE OR ELECTRICAL SHOCK, DO NOT EXPOSE THIS UNIT TORAIN OR MOISTURE.

THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG. FOR SAFETYREASONS, THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHINGCONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TOREGULATIONS.

THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND ISEASILY ACCESSIBLE.

CAUTION

DANGER OF EXPLOSION EXISTS IF THE BATTERY IS INCORRECTLY REPLACED.REPLACE THE BATTERY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BYTHE BATTERY MANUFACTURER. DISPOSE OF USED BATTERIES ACCORDING TO THEMANUFACTURER'S INSTRUCTIONS.

SAVE THESE INSTRUCTIONS


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Other Information

This product is only for connection behind a suitable PBX and should not be connected directlyto the network.

Panasonic Communications Co., Ltd. declares that the KX-TVM50E/KX-TVM200E and KX-TVM50NE/KX-TVM200NE are in compliance with the essential requirements and other relevantprovisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.

Declarations of Conformity for the relevant Panasonic products described in this manual areavailable for download by visiting:

Contact:

Panasonic Services Europe GmbHPanasonic Testing Centre

Winsbergring 15, 22525 Hamburg, F.R. Germany

http://doc.panasonic.de


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For Future Reference

Record the information in the space below for future reference.

Note

The serial number of this product may be found on the label affixed to the side of the unit.You should note the serial number of this unit in the space provided and retain this manualas a permanent record of your purchase to aid in identification in the event of theft.

MODEL NO.

SERIAL NO.

DATE OF PURCHASE

NAME OF DEALER

DEALER'S ADDRESS

DEALER'S TEL. NO.


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Introduction

Thank you for purchasing the Panasonic Voice Processing System KX-TVM50/KX-TVM200. We areconfident that this product will provide your customer or client with many years of dependable service.

This Installation Manual is designed to serve as an overall technical reference for the KX-TVM50/KX-TVM200.It provides instructions for installing the VPS hardware, configuring the connected PBX for use withthe VPS, and getting started with the KX-TVM Maintenance Console software.

The Installation Manual is divided into the following sections:

Section 1 Voice Processing System Overview

This section provides a basic introduction to the VPS and its specifications. It briefly explainswhat the VPS can do, and how it is connected to and interacts with the PBX.

Section 2 Installation

This section explains how to install the VPS and its optional cards.

Section 3 Installing KX-TVM Maintenance Console

This section explains how to install KX-TVM Maintenance Console on a PC.

Section 4 APT/DPT Integration with a Panasonic KX-T Series PBX

This section explains how to configure Panasonic KX-T series PBXs to use APT/DPT Integrationwith the VPS.

Section 5 Inband Integration with a Panasonic KX-T Series PBX (KX-TVM50 only)

This section explains how to configure Panasonic KX-T series PBXs to use Inband Integrationwith the VPS.

Section 6 Customising the System

This section explains how to configure commonly used features of the VPS using KX-TVMMaintenance Console.

Section 7 System Maintenance and Troubleshooting

This section describes the recommended system maintenance procedures and how to

troubleshoot programming-related issues.

Glossary

An alphabetical listing of features, terms, and abbreviations, as well as their definitions.

Index

An alphabetical listing of features and terms, as well as the page numbers of related sections.


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About the Other Manuals

Along with this Installation Manual, the following manuals are available:

Feature Manual

The Voice Processing System Feature Manual is an overall reference describing VPS features.It explains what the VPS can do, and how to obtain the most of its many features. Sections fromthe Feature Manual are listed throughout this manual for your reference.

Programming Manual

The Voice Processing System Programming Manual is an overall reference for programming theVPS using KX-TVM Maintenance Console. It explains how to use KX-TVM Maintenance Consoleand obtain the most out of system administration. Sections from the Programming Manual arelisted throughout this manual for your reference.

Subscriber's Manual

The Voice Processing System Subscriber's Manual describes how subscribers can accesscommonly used VPS features and functions with their extensions and mailboxes. Relevantsections from the Subscriber's Manual are listed throughout this manual for your reference.

Note

This manual may refer to products not available in your country/area.

Model number suffixes are omitted throughout this manual.

For KX-TD500 and KX-TDA series PBXs, the term "trunk" used in this manual indicates a trunkgroup.

Trademarks

Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporationin the United States and/or other countries.

Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiariesin the United States and other countries.

All other trademarks identified herein are the property of their respective owners.

Screen shots reprinted with permission from Microsoft Corporation.


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Precautions for Users in the United Kingdom

This appliance is supplied with a moulded three pin mains plug for your safety and convenience. A 5amp fuse is fitted in this plug. Should the fuse need to be replaced, please ensure that thereplacement fuse has a rating of 5 amps and that it is approved by ASTA or BSI to BS1362.

Check for the ASTA mark or the BSI mark on the body of the fuse.

If the plug contains a removable fuse cover, you must ensure that it is refitted when the fuse isreplaced. If you lose the fuse cover, the plug must not be used until a replacement cover is obtained.

A replacement fuse cover can be purchased from your local Panasonic Dealer.

IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE SOCKET OUTLET IN YOURPREMISES, THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF ANDDISPOSED OF SAFELY. THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUTOFF PLUG IS INSERTED INTO ANY 13 AMP SOCKET.

If a new plug is to be fitted, please observe the wiring code as shown below.If in any doubt, please consult a qualified electrician.

WARNING

THIS APPLIANCE MUST BE EARTHED.

IMPORTANT

The wires in this mains leads are coloured in accordance with the following code:

Green-and-Yellow : EarthBlue : Neutral Brown : Live

As the colours of the wires in the mains lead of this apparatus may not correspond with the colouredmarkings identifying the terminals in your plug, proceed as follows.

The wire that is coloured GREEN-AND-YELLOW must be connected to the terminal in the plug that

is marked with the letter E or by the safety earth symbol or coloured GREEN or GREEN-AND-YELLOW.

The wire that is coloured BLUE must be connected to the terminal that is marked with the letter N orcoloured BLACK.

The wire that is coloured BROWN must be connected to the terminal that is marked with the letter Lor coloured RED.

FOR YOUR SAFETY PLEASE READ THE FOLLOWING

TEXT CAREFULLY.


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How to replace the fuse: Open the fuse compartment with a screwdriver and replace the fuse andfuse cover.


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Table of Contents

1 Voice Processing System Overview ...................................................151.1 Basic System Construction ...........................................................................................161.1.1 Main Unit...........................................................................................................................161.1.2 System Connection Diagram ............................................................................................171.1.3 Options..............................................................................................................................181.1.4 Initial Configuration and Expansion Capabilities...............................................................181.1.5 Installer Equipment and Software Requirements..............................................................191.1.6 Recommendations for System Configuration....................................................................201.1.7 Compatible PBXs..............................................................................................................221.2 Voice Mail Integration .....................................................................................................231.2.1 Overview...........................................................................................................................231.2.2 Connection ExamplesKX-TVM50..................................................................................24

1.2.3 Connection ExamplesKX-TVM200................................................................................271.3 Specifications..................................................................................................................28

2 Installation.............................................................................................312.1 Before Installation...........................................................................................................322.2 Unpacking........................................................................................................................352.3 Names and Locations.....................................................................................................362.4 Installation Overview......................................................................................................412.5 Opening/Closing the Covers..........................................................................................422.6 Removing the Dummy Cover Plates..............................................................................462.7 Installing Optional CardsKX-TVM50 ..........................................................................47

2.7.1 2-Port Hybrid Expansion Card (KX-TVM502) ...................................................................482.7.2 Memory Expansion Card (KX-TVM524) ...........................................................................502.7.3 LAN Interface Card (KX-TVM594) ....................................................................................512.7.4 Modem Card (KX-TVM296) ..............................................................................................532.8 Installing Optional CardsKX-TVM200 ........................................................................552.8.1 4-Port Digital Expansion Card (KX-TVM204)....................................................................562.8.2 Modem Card (KX-TVM296) ..............................................................................................592.9 PBX Connections............................................................................................................602.9.1 Connecting to the PBX......................................................................................................602.9.2 Modular Plug Connection..................................................................................................612.10 PC Connection ................................................................................................................622.10.1 USB Connection ...............................................................................................................62

2.10.2 LAN Connection................................................................................................................632.10.3 Modem Connection...........................................................................................................632.11 Frame Earth Connection ................................................................................................652.12 Connecting the AC Adaptor ...........................................................................................662.13 Securing the Cables........................................................................................................682.14 Initialising the VPS During Installation .........................................................................702.15 Wall Mounting..................................................................................................................712.15.1 Wall Mounting the VPS .....................................................................................................712.15.2 Wall Mounting the AC Adaptor..........................................................................................75

3 Installing KX-TVM Maintenance Console ...........................................81

3.1 Overview..........................................................................................................................823.2 KX-TVM Maintenance Console Installation ..................................................................83


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3.3 Starting KX-TVM Maintenance Console ....................................................................... 86

4 APT/DPT Integration with a Panasonic KX-T Series PBX .................894.1 Guidelines for APT/DPT Integration ............................................................................. 904.1.1 What is APT/DPT Integration? ......................................................................................... 904.1.2 When to Use APT/DPT Integration................................................................................... 904.1.3 APT/DPT Integration Features ......................................................................................... 904.2 KX-TDA Series PBX Programming for DPT Integration.............................................. 934.3 KX-TDA Series Feature Programming for DPT Integration ...................................... 1034.3.1 Live Call Screening (LCS) Programming........................................................................ 1034.3.2 Live Call Screening Password Assignment .................................................................... 1034.3.3 Live Call Screening Password Cancelling ...................................................................... 1044.3.4 Live Call Screening Recording Mode Assignment ......................................................... 1044.3.5 Live Call Screening Private/Hands-Free Mode Assignment........................................... 1054.3.6 Live Call Screening Assignment via PC Programming................................................... 106

4.3.7 Live Call Screening Button Assignment ......................................................................... 1074.3.8 Two-way Recording (TWR) Button Assignment.............................................................. 1084.3.9 Two-way Transfer (TWT) Button Assignment ................................................................. 1084.3.10 One-Touch Two-way Transfer (One-Touch TWT) Button Assignment ............................ 1094.3.11 Voice Mail Transfer (VTR) Button Assignment................................................................ 1104.3.12 Button Assignment via PC Programming ....................................................................... 1104.3.13 Live Call Screening Activation........................................................................................ 1114.3.14 Two-way Recording (TWR) into Mailbox......................................................................... 1124.3.15 Two-way Transfer (TWT) into Mailbox............................................................................. 1124.3.16 One-Touch Two-way Transfer (One-Touch TWT) into Mailbox ....................................... 1124.3.17 Voice Mail Transfer (VTR) Programming ........................................................................ 1124.4 KX-TE Series PBX Programming for APT Integration............................................... 1134.5 KX-TD Series PBX Programming for DPT Integration .............................................. 1184.5.1 KX-TD Series PBX Programming via the Manager's Extension..................................... 1184.5.2 KX-TD1232 Series PBX Programming via the Operating and Maintenance Tool .......... 1214.6 KX-TD500 PBX Programming for DPT Integration .................................................... 1234.7 KX-TA Series PBX Programming for APT Integration............................................... 1294.8 Completing the PBX-VPS Connection........................................................................ 1324.9 KX-TA, KX-TD, and KX-TE Series PBX Feature Programming for APT/DPT Integration1354.9.1 Live Call Screening (LCS) Programming........................................................................ 1354.9.2 Live Call Screening Password Assignment .................................................................... 1354.9.3 Live Call Screening Password Cancelling ...................................................................... 1364.9.4 Live Call Screening Recording Mode Assignment ......................................................... 136

4.9.5 Live Call Screening Private/Hands-Free Mode Assignment........................................... 1374.9.6 Live Call Screening Assignment via PC Programming................................................... 1374.9.7 Live Call Screening Button Assignment ......................................................................... 1424.9.8 Live Call Screening Cancel Button Assignment ............................................................. 1424.9.9 Two-way Recording Button Assignment ......................................................................... 1434.9.10 Two-way Transfer Button Assignment............................................................................. 1444.9.11 Voice Mail Transfer Button Assignment .......................................................................... 1444.9.12 Button Assignment via PC Programming ....................................................................... 1454.9.13 Live Call Screening Activation........................................................................................ 1494.9.14 Live Call Screening Password Control ........................................................................... 1494.9.15 Two-way Recording into Mailbox .................................................................................... 149

4.9.16 Two-way Transfer into Mailbox........................................................................................ 1494.9.17 A Restriction on TWR/TWT Activation (KX-TD500 Only) ............................................... 150


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5 Inband Integration with a Panasonic KX-T Series PBX (KX-TVM50only) .....................................................................................................151

5.1 Guidelines for Inband Integration................................................................................152

5.1.1 What is Inband Integration? ............................................................................................1525.1.2 When to Use Inband Integration .....................................................................................1525.1.3 PBX Requirements for Inband Integration ......................................................................1525.2 PBX Settings for Inband Integration ...........................................................................155

5.2.1 General Guidelines and Definitions.................................................................................1555.2.2 Global Parameters ..........................................................................................................1555.2.3 PBX Interface Parameters...............................................................................................1565.3 KX-TDA Series PBX Programming for Inband Integration........................................1615.4 KX-TE Series PBX Programming for Inband Integration...........................................1705.5 KX-TD Series PBX Programming for Inband Integration ..........................................1755.5.1 KX-TD Series PBX Programming via the Manager's Extension .....................................1755.5.2 KX-TD Series PBX Programming via the Operating and Maintenance Tool...................1755.6 KX-TD500 PBX Programming for Inband Integration ................................................1775.7 KX-TA Series PBX Programming for Inband Integration...........................................187

6 Customising the System....................................................................1896.1 Starting Up.....................................................................................................................1906.1.1 Before Programming.......................................................................................................1906.1.2 Quick Setup.....................................................................................................................1906.2 Port/Trunk Settings .......................................................................................................2046.2.1 Voice Mail Service...........................................................................................................2046.2.2 Automated Attendant Service .........................................................................................2046.2.3 Interview Service.............................................................................................................205

6.2.4 Custom Services.............................................................................................................2056.2.5 Operator Service.............................................................................................................2086.3 Setting Mailboxes and Groups.....................................................................................2096.3.1 Creating the Default Mailbox Template ...........................................................................2096.3.2 Editing a Mailbox.............................................................................................................2116.3.3 Deleting a Mailbox...........................................................................................................2126.3.4 Subscriber's Password Reset .........................................................................................2126.3.5 Subscriber Tutorial ..........................................................................................................2146.3.6 Mailbox Groups...............................................................................................................2146.3.7 Extension Groups ...........................................................................................................2146.4 Recording Prompts.......................................................................................................215

6.5 Training the Subscriber ................................................................................................216

7 System Maintenance and Troubleshooting......................................2177.1 Initialising the VPS........................................................................................................2187.2 Backing Up the System ................................................................................................2217.3 Resetting the VPS.........................................................................................................2237.4 Utility ..............................................................................................................................2257.5 Reports ..........................................................................................................................2267.6 Troubleshooting ............................................................................................................227

Glossary ....................................................................................................231

Index ..........................................................................................................245


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Section 1

Voice Processing System Overview

This section provides a basic introduction to the VPS and itsspecifications. It briefly explains what the VPS can do, andhow it is connected to and interacts with the PBX.


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1.1 Basic System Construction



1.1.1 Main Unit

The KX-TVM50 is equipped with 2 jacks. Its flash memory card provides 4 hours of recordingcapacity. The KX-TVM200 does not provide factory-installed jacks. Its hard disk drive provides 1000hours of recording capacity. Both systems can be expanded by adding optional service cards.

KX-TVM50

KX-TVM200

Main Board

Factory-installedFlash Memory Card

Front Cover Cable Cover

Main Board

Front Cover 3.5" HardDisk Drive

Cable Cover


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1.1.2 System Connection Diagram

Remote PC

Voice Processing System

PC PC PC

PC

USB

LANInternal

PBXPBX

Server PC

Modem

DPT/APT/Inband DPTInterfaceInterface

KX-TVM50 KX-TVM200KX-TVM50 KX-TVM200

Trunk (Telephone Company Lines)


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1.1.3 Options

Optional CardsKX-TVM50

Optional CardsKX-TVM200

1.1.4 Initial Configuration and Expansion Capabilities

Model Model Name Maximum Quantity

KX-TVM502 2-Port Hybrid Expansion Card 2

KX-TVM524 Memory Expansion Card 1

KX-TVM594 LAN Interface Card 1

KX-TVM296 Modem Card 1


KX-TVM204 4-Port Digital Expansion Card 6


Specification KX-TVM50 KX-TVM200

No. of Ports Initial Configuration 2 0

Maximum 6 24

Recording Time Initial Configuration 4 hours 1000 hours

Maximum 8 hours


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1.1.5 Installer Equipment and Software Requirements

The installer must use a PC and the KX-TVM Maintenance Console software to configure and

customise the VPS. The PC can be connected via the built-in USB port of the VPS, or can access theVPS over a local network via the built-in LAN port (KX-TVM200) or an optional LAN Interface Card(KX-TVM50). Off-site programming is also possible provided an optional Modem Card is installed inthe VPS.For more information, see Section 3, Installing KX-TVM Maintenance Console.


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1.1.6 Recommendations for System Configuration

In order for the VPS to handle calls smoothly, generally there should be 1 VPS port for every 6 trunks

connected to the PBX. If Automated Attendant (AA) service is used, allotting 1 VPS port for every 4trunks should be sufficient. If the PBX and VPS have heavy traffic and callers cannot reach the VPSbecause of congestion, more VPS ports should be added.Recommendations are outlined in the following charts.

KX-TVM50

* The factory-installed jacks should be sufficient.

KX-TVM200

PBX KX-TVM50

No. of TrunksNo. of Trunks WhenUsing AA Service

No. of PortsNo. of Optional Port

Cards

16 14 10*

712 58 2

1318 912 31

1924 1316 4

2530 1720 52

3136 2124 6

PBX KX-TVM200



Cards

16 14 1

1712 58 2

1318 912 3

1924 1316 4

2530 1720 5

23136 2124 6

3742 2528 7

4348 2932 8

4954 3336 9

35560 3740 10

6166 4144 11

6772 4548 12


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7378 4952 13

47984 5356 14

8590 5760 15

9196 6164 16

97102 6568 17

5103108 6972 18

109114 7376 19

115120 7780 20

121126 8184 21

6127132 8588 22

133138 8992 23

139144 9396 24

PBX KX-TVM200



Cards


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1.1.7 Compatible PBXs

The VPS can be integrated with the following PBXs using the integration types listed below.

KX-TVM50

KX-TVM200

PBX Model Recommended Integration Type Other Integration Type

KX-TDASeries

DPT Integration Inband Integration

KX-TD816 DPT Integration Inband Integration



KX-TD308 DPT Integration Inband IntegrationKX-TD612 DPT Integration Inband Integration

KX-TA Series APT Integration Inband Integration

KX-TE Series APT Integration*1

*1 For KX-TES824/TEM824, PBX software version 1.0.38 or later is required for APT Integration. Consult your

dealer for more information.

Inband Integration

Third-partyManufacturer

Inband Integration or No Integration

PBX Model Integration Type

KX-TDA Series

DPT Integration

KX-TD816

KX-TD1232

KX-TD500

KX-TD308

KX-TD612


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1.2 Voice Mail Integration



1.2.1 Overview

In order for the VPS to function, it must be integrated with the PBX it is connected to. The type ofintegration that is used determines how voice (caller messages, VPS prompts, etc.) and data(extension status, button presses, etc.) are sent between the VPS and the PBX.

DPT Integration

When the VPS and PBX use DPT Integration, voices and data are sent digitally. The most significantadvantage of DPT Integration is that the 2B+D communication provides 2 VPS ports for each port.DPT Integration requires the proper software level in the PBX as well as 4-conductor connections foreach jack. In order for the VPS to function properly using DPT Integration, the PBX and VPS must be

programmed to work together. For a list of PBXs that are compatible with DPT integration, see 1.1.7Compatible PBXs.

To use DPT Integration, the lowest numbered jack of the VPS must be connected to the lowestnumbered jack assigned as a Voice Mail Port Assignment in the PBX. See the DPT connectionexample(s) for your VPS model in the following sections:

1.2.2 Connection ExamplesKX-TVM50


Connect the other jacks to the VPS in the same order as they are found in Voice Mail Port Assignmentin the PBX.

APT Integration (TVM50 only)

When the VPS and PBX use APT Integration, voices are sent using analogue technology, and datais sent digitally. APT Integration requires the proper software level in the PBX as well as 4-conductorconnections for each jack. In order for the VPS to function properly using APT Integration, the PBXand VPS must be programmed to work together. For a list of PBXs that are compatible with APTintegration, see 1.1.7 Compatible PBXs.

Inband Integration (TVM50 only)

When the VPS and PBX use Inband Integration, voices are sent using analogue technology, and datais sent using analogue DTMF tones.

No Integration (TVM50 only)

When the VPS and PBX use no integration, voices are sent using analogue technology and data issent to the VPS through the use of standard audio signals, such as DTMF tones, busy signals,ringback tones, etc.


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DPT IntegrationWhen using DPT Integration, VPS jacks are connected to the digital extension ports of the PBX. Notethat only odd numbered VPS jacks (1, 3, and 5) can be used. Each of these VPS jacks provides 2VPS ports and can handle 1 call per port.

Note

For DPT Integration, the lowest numbered jack of the VPS must be connected to the lowestnumbered port of the Voice Mail group assigned through PBX programming.

Connection Example (Factory-installed Jacks and KX-TVM502 2, DPT Integration Mode)

PBX (KX-TDA30)

Slot 1

Port 2

Port 1

Port 4

Port 3

Port 2

Port 1

KX-TVM50

Assigned as VM (DPT) ports

Jack 1

Jack 2

Factory- installedJacks

Slot 3

Port 6

Port 5Jack 5

Jack 6

KX-TVM502

Slot 2

Port 4

Port 3Jack 3

Jack 4

KX-TVM502

DLC4 Card

01

02

03

01

02

03

Jack 6

Jack 5

Jack 2

Jack 1

Jack 4

Jack 3


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APT IntegrationWhen using APT Integration, VPS jacks are connected to the hybrid extension jacks of the PBX. EachVPS jack provides 1 VPS port and can handle 1 call per port.

Note

Jack 1 must be connected to the PBX.

Connection Example (Factory-installed Jacks, APT Integration Mode)

Note

A maximum of 2 VPS jacks can be connected to the PBX.

KX-TVM50PBX (KX-TE Series)

Assigned as VM1 APT ports

Jack 7

Jack 8

Port 2

Port 1 Jack 1

Jack 2

Factory- installedJacks

Slot 1

01

02

03

01

Jack 2

Jack 1


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Inband/No IntegrationWhen using Inband/No Integration, VPS jacks are connected to the SLT ports of the PBX. Each VPSjack provides 1 VPS port and can handle 1 call per port.

Connection Example (Factory-installed Jacks and KX-TVM502 2, Inband/No IntegrationMode)

PBX (KX-TDA30)

Slot 1

Port 2

Port 1

Port 4

Port 5

Port 6

Port 7

Port 8

Port 3

Port 2

Port 1

KX-TVM50

Jack 1

Jack 2

Slot 3

Port 6

Port 5 Jack 5

Jack 6

KX-TVM502KX-TVM502

Slot 2

Port 4

Port 3 Jack 3

Jack 4

KX-TVM502SLC8 Card

01

02

03

01

02

03

Jack 6

Jack 5

Jack 2

Jack 1

Jack 4

Jack 3


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DPT IntegrationThe KX-TVM200 supports DPT Integration only, therefore it must be connected to the digitalextension ports of the PBX. Each VPS jack provides 2 VPS ports and can handle 1 call per port.

Note

For DPT Integration, the lowest numbered jack of the VPS must be connected to the lowestnumbered port of the Voice Mail group assigned through PBX programming.

Connection Example (KX-TVM204 6, DPT Integration Mode)

PBX (KX-TDA100)

Slot 1

Port 4Port 3

Port 2

Port 1

Port 4

Port 3

Port 2

Port 1

Port 8

Port 7

Port 6

Port 5

Port 12

Port 11

Port 10

Port 9

Port 16

Port 15

Port 14

Port 13

KX-TVM200

Assigned as VM (DPT) ports

Jack 1

Jack 2

KX-TVM204

Slot 3

Port 10

Port 11

Port 12

Port 9 Jack 5

Jack 6

KX-TVM204

Slot 5

Port 18

Port 17

Port 19Port 20

Port 21Port 22

Port 23

Port 24

Jack 10

Jack 9

KX-TVM204

Slot 6

Jack 12

Jack 11

KX-TVM204

Slot 4

Port 14

Port 13

Port 15

Port 16

Jack 7

Jack 8

KX-TVM204

Slot 2

Port 8

Port 7

Port 6Port 5 Jack 3

Jack 4

KX-TVM204

DLC16 Card

To KX-TVM200

12

11

10

9

8

7

6

5

4

3

2

1

01

02

03

04

05

06

01

0

2

03

04

05

06

Jack

Jack 12

Jack 8

Jack 4

Jack 3

Jack 7

Jack 2

Jack 1

Jack 11

Jack 10

Jack 9

Jack 6

Jack 5


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1.3 Specifications


1.3 Specifications


Hardware Available Port Cards 2-Port Hybrid Expansion Card (KX-TVM502)

4-Port Digital ExpansionCard (KX-TVM204)

Number of Port Card Slots 2 6

Additional PBX Interface

VM Link(currently

unavailable)

Data Ports USB (built-in)LAN (optional)

Modem (optional)

USB (built-in)LAN (built-in)

Modem (optional)

Additional Hardware Mode Switch

Telephone LineConnections

APT/DPT Integration:4-conductor cable

Inband/No Integration:2-conductor cable

4-conductor cable

Message RecordingMedium

Flash MemoryInternal Hard Disk Drive

(HDD)

Recording Capacity 4 h (expandable to 8 h)*1 1000 h

Main CPU 32-bit microprocessor

Compression Rate 32 Kbps

Internal Modem Type V.90

Dialling Method DTMF

Flash Time 100 ms/300 ms/600 ms/900 ms(programmable)

CPC Detection None/6.5 ms/150 ms/300 ms/450 ms/600 ms (programmable)

Line Type Loop start minimum LoopCurrent: 20 mA

Minimum Line Voltage: 7 V DC Minimum Ringing Voltage: 40 V

AC

Extension Numbering 2 to 5 digits (programmable)

Pause Length 100 ms to 9900 ms (programmable)

Message Waiting Lamp APT/DPT Integration: Data Lineof APT/DPT Interface

Inband Integration:Programmable DTMF sequence

Data Line of DPT Interface


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1.3 Specifications


Software Custom Services Up to 100

Number of Messages UnlimitedLength of PersonalGreeting Message

Up to 360 s (programmable)

Message Retention Time 1 to 30 days, unlimited (programmable)

Maximum Message Length 1 to 60 min, unlimited (programmable)

Maximum CombinedLength of Messages perMailbox

1 to 600 min, unlimited (programmable)

No. of Mailboxes 62 Subscriber + 2 Manager 1022 Subscriber + 2Manager

Reports Mailbox Information, Call Account,Port Usage, Memory Usage, MailboxUsage, Fax Call, Call HandlingStatistic, Custom Service, MessageStatus, Subscriber Setup, SecurityInformation, Hourly Statistics, E-mail

Mailbox Information, CallAccount, Port Usage, HDDUsage, Mailbox Usage, FaxCall, Call Handling Statistic,Custom Service, MessageStatus, Subscriber Setup,Security Information,Hourly Statistics, E-mail

Environment EnvironmentalRequirements 5 to 40

Refer to "EnvironmentalRequirements", 2.1 Before

Installation

Power Source 100 V AC to 240 V AC, 0.25 A,50 Hz/60 Hz

100 V AC to 240 V AC, 1.5A, 50 Hz/60 Hz

DC Input 9 V, 0.75 A (6.75 W) 40 V, 1.38 A (55.2 W)

Dimensions (W H D) 249 mm (W) 316 mm (H) 73 mm (D)

275 mm (W) 376 mm (H) 117 mm (D)

Weight (when all availableoption cards are installed)

No more than 1.7 kg No more than 4.0 kg

*1 The recording capacity specification shown here for the KX-TVM50 applies to when 1 System Prompt language is installed. Recording

capacity is reduced by about 1 hour for each additional System Prompt language that is installed.


C C


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1.3 Specifications



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Section 2

Installation

This section explains how to install the VPS and its optionalcards.


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2.1 Before Installation



Please read the following precautions before installing the VPS.

Installation PrecautionsThe VPS should be wall-mounted. Improper placement of the system may result in malfunction,noise, or discolouration. Avoid installing the VPS in the following places:

in direct sunlight; in hot, cold, or humid places

in areas where sulphuric gas can damage the equipment (e.g., areas near thermal springs, etc.)

where shocks or vibrations are frequent or strong

in dusty places or places where water or oil may come in contact with the unit

near high frequency generating devices such as sewing machines, elevators or electric welders

on or near computers or other office equipment, microwave ovens, or air conditioners (Ideally,

the VPS should not be installed in the same room with any of these items, and should be at least2 m away from televisions.)

Do not obstruct the areas around the PBX and the VPS.Both require open space above the unitfor cooling and space on the sides for maintenance and inspection.

Wiring PrecautionsBe sure to follow these instructions when wiring.

Do not wire the telephone cable parallel to an AC power source, computer, etc. If cables are runnear those wires, shield them with metal tubing or use shielded cables and earth the shields.

Use protectors if running cables on the floor. Avoid running cables under carpets.

Avoid sharing the power supply to the VPS with computers or other office equipment. Inductionnoise from such equipment may interrupt the VPS operation.

When making any connections or removing the cover, be sure the power switch is turned off.

When installing telephone wiring, basic safety precautions should always be followed to reduce therisk of fire, electric shock and injury to persons, including the following:

Never install telephone wiring during a lightning storm.

Never install telephone jacks in wet locations unless the jack is specifically designed for wetlocations.

Never touch uninsulated telephone wires or terminals unless the telephone line has beendisconnected at the network interface.

Use caution when installing or modifying telephone lines.

Note

If you live in an area that has frequent power failures, we strongly recommend connectingthe VPS and PBX to an uninterruptible power supply (UPS). Use only a UPS which canprovide adequate power supply to all connected devices. Refer to the specifications for thepower rating of your VPS and PBX.


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Environmental Requirements (KX-TVM200 only)The hard disk drive is sensitive to cold, heat, dryness, humidity, shock, vibration, and magnetic fields.Please observe the conditions specified below.

Hard Disk Drive Usage Environment

Allowable Relative Humidity vs. Temperature

Operating Temperature: 5 to 40

Operating Humidity: See the graph below.

Shock: Under 5 G

Vibration: 5 Hz to 22 Hz : 0.0042 cm displacement; double amplitude,1 octave per minute.

23 Hz to 350 Hz : Under 0.5 G

Magnetic Field: DC : 0.6 mTto 700 kHz : 0.7 T700 kHz to 1.5 MHz : 3 T

C C

0

10

20

30

40

50

60

70

80

90

100

5515 35 45255 (C)

Relative Humidity (%)

Temperature

Operating Area


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Necessary Tools (not supplied)Twisted pair 4-conductor cables are needed for connecting the VPS to the PBX. For the KX-TVM50,twisted pair 2-conductor cables are needed if using Inband or None Integration.

A USB cable is needed when connecting the VPS to the PC that will used for programming via theKX-TVM Maintenance Console.


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2.2 Unpacking


2.2 Unpacking

The following items are included with the VPS.

KX-TVM50 KX-TVM200

Main Unit 1 1

AC Adaptor 1 1

AC Cord 1 1

Screws (Wall Mounting) 5 5

Washers (Wall Mounting) 5 5

Cable strap 1 1

CD-ROM 1 1


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2.3 Names and Locations



Outside/Inside View

KX-TVM50

1. Run Indicator

2. Alarm Indicator

3. Dummy Cover Plates (for Port Card Slots 2 and 3)

4. Factory-installed Jacks

5. Reset Button6. Shutdown Button

7. Mode Switch

8. USB Port

9. Dummy Cover Plate (for LAN Interface Card)

10. Dummy Cover Plate (Reserved)

11. Dummy Cover Plate (for Modem Card)

12. Earth Terminal

13. DC IN

14. Power Switch

56

4

8

9

10

11

7

13

12

14

3

2

1

Main Board

Factory-installed

Flash Memory CardFront Cover Cable Cover


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KX-TVM200

1. Run Indicator

2. Alarm Indicator

3. Dummy Cover Plates (for Port Card Slots 1 to 6)

4. Reset Button

5. Shutdown Button

6. Mode Switch

7. LAN Port

8. USB Port

9. VM-Link

10. Dummy Cover Plate (for Modem Card)

11. Earth Terminal

12. DC IN

13. Power Switch

7

6

54

8

9

10 12

11

13

3

2

1

Main Board

Front Cover 3.5" HardDisk Drive

Cable Cover


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System Components

Run Indicator

Lights during normal operation; flashes when the system is off-line and cannot receive calls.

Alarm Indicator

Flashes when a system error is detected or while the VPS is preparing to shutdown. Lights when theshutdown procedure is complete.

Reset Button

Resets the VPS.

Note

Make sure the VPS is not in use before pressing the Reset Button.

Shutdown Button

Initiates the shutdown procedure. When the Alarm Indicator lights after pressing the ShutdownButton, you may safely turn off the power switch.

Note

Make sure the VPS is not in use before pressing the Shutdown Button.

Mode Switch

Used to perform one of several administration/service operations by selecting one of 16 switchpositions. After setting the Mode Switch to the appropriate position, shut down and restart the VPS.Change the position of the switches by using the tip of a pointed object, such as a pen.

The available Mode Switch positions are shown in the following table. The black area in the switchillustration indicates the direction of the switch.

Switch Position Operation

0 Puts the VPS in normal mode.

1 Reserved

2Puts the VPS in DPT Integration mode. Auto Configuration starts and allports are set to provide Automated Attendant service.

3Puts the VPS in DPT Integration mode. Auto Configuration starts and allports are set to provide Voice Mail service.

4 Reserved

5Initialises the VPS. All settings are reset to their default values. Recordedmessages are erased. System Prompts (including customised prompts)are preserved.

6KX-TVM200 only

Puts the VPS in hard disk test mode.

7 Reserved


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When setting the Mode Switch to any position (except 0):

1. Disconnect the port cables from the VPS.

2. Turn the power switch off.

3. Set the Mode Switch.

4. Turn the power switch back on.

5. Connect the port cables.

6. Confirm that the Run Indicator blinks the same number of times as the Mode Switch position(e.g., 5 blinks for switch position 5, etc.).

This may take several minutes. The Alarm Indicator and Run Indicator will first blinkintermittently before the Run Indicator blinks to indicate the Mode Switch position.

7. Turn the power switch off at the VPS.

8. Set the Mode Switch to position 0.

9. Turn the power switch back on at the VPS.

LAN Port (Optional for KX-TVM50)

Used to access the VPS over an Ethernet network.

8

KX-TVM200 only

Initialises the VPS. All settings are reset to their default values. Recordedmessages and customised prompts are erased.All System Promptsare reset to their defaults.

CAUTION

All user-recorded prompts are erased.

9 Reserved

10

KX-TVM50 only

Puts the VPS in APT Integration mode. Auto Configuration starts and allports are set to provide Automated Attendant service.

11

KX-TVM50 only

Puts the VPS in APT Integration mode. Auto Configuration starts and allports are set to provide Voice Mail service.

12 Primary Language will be set to use Language 1 prompts.*1



15 Reserved

*1 If the selected language has no prompts, no prompts will be heard.

Switch Position Operation


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USB Port

Used to access the VPS via USB.

VM Link (Currently unavailable)A VPS-PBX connection interface to be implemented in the future via software upgrade.

Earth Terminal

Must be connected to an earth source with less than 1 resistance.

DC IN

Used to supply power to the VPS from the AC Adaptor.

Power Switch

Starts the system and begins the self-test.

SAFETY PRECAUTION: When making any connections or removing the cover, be sure thepower switch is turned off.

Factory Installed Flash Memory Card (KX-TVM50 only)

Stores all system programming and system prompts, and allows up to 4 hours of message recordingtime.

Hard Disk Drive (KX-TVM200 only)

Stores all system programming and system prompts, and allows up to 1000 hours of messagerecording time.

Note

The actual hard disk drive mounted on your VPS may look different from the ones illustratedin this manual.


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2.4 Installation Overview


2.4 Installation Overview

The following is an overview of the steps needed to install optional cards and prepare the VPS

hardware for use. Once hardware installation is complete, see Customising the System forinstructions on software setup and VPS customisation.

CAUTION

The information below is only intended as an overview of the installation process. When installingthe VPS, refer to the sections listed below for detailed instructions.

1. Open the covers (see 2.5 Opening/Closing the Covers).

2. Remove the Dummy Cover Plates (see 2.6 Removing the Dummy Cover Plates).

3. Install the optional cards (see 2.7 Installing Optional CardsKX-TVM50 or 2.8 Installing Optional

CardsKX-TVM200).4. Connect the VPS to the appropriate extension ports of the PBX (see 1.2.2 Connection

ExamplesKX-TVM50 or 1.2.3 Connection ExamplesKX-TVM200). Use 4-conductor or 2-conductor cable as necessary (see 2.9 PBX Connections).

5. Connect the VPS to the PC to be used for programming (see 2.10 PC Connection).

6. Connect the VPS to earth (see 2.11 Frame Earth Connection).

7. Connect the AC adaptor to the VPS and to the power outlet (see 2.12 Connecting the ACAdaptor).

CAUTION

The power cord is the main disconnect device. Make sure that the power outlet is located near

the VPS and is easily accessible.8. Secure the cables (see 2.13 Securing the Cables).

9. Initialise the VPS (see 2.14 Initialising the VPS During Installation).

10. Close the covers (see 2.5 Opening/Closing the Covers).

11. Wall mount the VPS and AC adaptor (see 2.15 Wall Mounting).

CAUTION

To turn off the power on the VPS, first press the Shutdown button, wait for the AlarmIndicator to light, then turn off the power switch. Turning off the power switch before the

Alarm Indicator lights may cause the VPS to take an exceptionally long time (up to 10minutes) to start up the next time the power is turned on.


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2.5 Opening/Closing the Covers



The model shown here is the KX-TVM200, however this procedure is the same for the KX-TVM50.

Opening the Covers1. Push the release button in the direction shown below (1), and slide the cable cover in the

direction shown below (2). Turn the cable cover away from the unit and remove it.

2. Remove the 3 screws.

1Release Button

Cable Cover

Screw


43/250



3. While holding both tabs located on the sides of the front cover, swing the cover open as shown.

Removing/Attaching the Front CoverYou may also detach the front cover from its hinges.

Removing the Front Cover

While holding the front cover open at a 45 angle, lift the cover away from the unit as shown.


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Attaching the Front Cover

Fit the front cover to the main unit as shown below, then close the front cover.

Closing the Covers

1. Close the front cover, then tighten the 3 screws.

Screw


45/250



2. Attach the rear hooks on the cable cover to the main unit, then swing the cable cover closed sothat the front hooks fit in place.

3. Slide the cable cover down until it locks.


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2.6 Removing the Dummy Cover Plates


2.6 Removing the Dummy Cover Plates

Before installing optional cards, cut and remove the appropriate dummy cover plates from the main

unit using cutting pliers, as shown below.


CAUTION

For safety reasons, smooth the cut edges after removing the dummy cover plates.

Dummy Cover Plate


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2.7 Installing Optional CardsKX-TVM50



The KX-TVM50 can be expanded by installing the following optional cards.

CAUTION

Before installing optional cards, it is very important that the power to the unit be turnedoff. Before touching the optional cards or any components within the unit, discharge anystatic electricity from your body by touching the earth terminal (if it is connected to earth)or by using an earthing strap (user-supplied). This is a critical step that must beperformed to protect the circuit board and other components from damage caused bystatic electricity.


KX-TVM502 2-Port Hybrid Expansion Card 2

KX-TVM524 Memory Expansion Card 1

KX-TVM594 LAN Interface Card 1



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2.7.1 2-Port Hybrid Expansion Card (KX-TVM502)

Each KX-TVM502 adds 2 ports to the VPS which can be used for DPT, APT, Inband, or No

Integration. KX-TVM502 cards can be installed in slots 2 and 3 of the VPS.

Included Items

Screws 2

Installation

1. Position the front of the card so that the jacks fit in the open slot. Holding the card firmly in place,lower the other end of the card so that the card's hole fits over the extension bolt.

CAUTION

When installing optional cards, do not put pressure on the main board. Doing so may result indamage to the VPS.

Integration Type

Basic ConfigurationMaximum Configuration

KX-TVM502 x 2

No. of UseableJacks*

No. of PortsNo. of Useable

Jacks*No. of Ports

DPT Integration 1 2 3 (1 per card) 6

APT Integration 2 2 6 6

Inband/NoIntegration

2 2 6 6

* When using DPT Integration, only odd numbered jacks (1, 3, and 5) can be used. Each jackprovides 2 VPS ports.

2

1

Extension Bolt


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2. Insert and tighten the screws as shown.

Note

The KX-TVM502 operates at SELV.

Screw


50/250



2.7.2 Memory Expansion Card (KX-TVM524)

The KX-TVM524 adds an additional 4 hours of recording time to the VPS.

Included Items

None

Installation1. Insert the card between the guide rails and slide it down as shown.

2. Secure the latch by flipping it toward the centre of the card and slightly pressing down on it.

CAUTION

When installing optional cards, do not put pressure on the main board. Doing so may result in

damage to the VPS.


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2.7.3 LAN Interface Card (KX-TVM594)

The KX-TVM594 allows the VPS to be accessed over a local area network (LAN) for administration

purposes.

Included Items

Screw 1



CAUTION



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3. Insert and tighten the screw as shown.

Screw


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2.7.4 Modem Card (KX-TVM296)

The KX-TVM296 allows the VPS to be accessed remotely for administration purposes.

Included Items

Screw 1



CAUTION

When installing optional cards, do not put pressure on the main board. Doing so may result in

damage to the VPS.


54/250




Note

The KX-TVM296 operates at TNV.

Screw


55/250




The KX-TVM200 can be expanded by installing the following optional cards.

CAUTION

Before installing optional cards, it is very important that the power to the unit be turnedoff. Before touching the optional cards or any components within the unit, discharge any

static electricity from your body by touching the earth terminal (if it is connected to earth)or by using an earthing strap (user-supplied). This is a critical step that must beperformed to protect the circuit board and other components from damage caused bystatic electricity.


KX-TVM204 4-Port Digital Expansion Card 6



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2.8.1 4-Port Digital Expansion Card (KX-TVM204)

Each KX-TVM204 adds 4 ports to the VPS which can be used for DPT Integration. KX-TVM204 cards

can be installed in slots 1 to 6 of the VPS.

Included Items

Extension Bolt 3, Screw 3

Installation1. Position the front of the card so that the jacks fit in the open slot. Make sure that the tabs on both

sides of the card fit into place. Holding the card firmly in place, lower the other end of the card sothat the card's hole fits over the extension bolt.

CAUTION


Integration TypeBasic Configuration

Maximum Configuration(KX-TVM204 x 6)

No. of Jacks No. of Ports No. of Jacks No. of Ports

DPT Integration 0 0 12 24 (2 per jack)

Extension Bolt

1

2


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2. Insert the new extension bolts (included with the card) into the holes on the card, and tightenthem to secure the card.

Extension Bolt


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Installing Cards in Slot 5 or Slot 6

When installing a card in Slot 5 or 6, secure the card using the screws included with the card, insteadof the extension bolts.

Note

The KX-TVM204 operates at SELV.

Screw


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2.8.2 Modem Card (KX-TVM296)

The KX-TVM296 allows the VPS to be accessed remotely for administration purposes.

Included Items

Screw 1


CAUTION



Note

The KX-TVM296 operates at TNV.

Screw


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2.9 PBX Connections


2.9 PBX Connections

2.9.1 Connecting to the PBX

One jack of the VPS can be connected to 1 jack of the PBX. For APT/DPT Integration, use a 4-conductor cable to connect the VPS and PBX. For Inband or None Integration (KX-TVM50 only), usea 2-conductor (T and R) cable.

YGRB

YGRB

4-Conductor Cable

Modular Connection

Outer PinsInner Pins

B: BLACK

R: REDG: GREENY: YELLOW

L 5

Terminal wireRJ-11

T 4R 3H 2

RJ-11


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2.9 PBX Connections


2.9.2 Modular Plug Connection

Insert the modular plug of each telephone cord into an available modular jack of the VPS.

Note

When the VPS and PBX use APT or DPT Integration, use 0.5 mm telephone cords. Themaximum length of each telephone cord connecting the VPS and PBX should be under100 m.

KX-TVM50

KX-TVM200

01

02

03

01

02

03

01

02

03

04

05

06

01

02

03

04

05

06


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2.10 PC Connection


2.10 PC Connection

A PC connected to the VPS can be used to program various VPS settings.

2.10.1 USB Connection

An on-site PC can be connected to the VPS via USB.

Note

We recommend using a USB cable of no more than 5 m in length.

PCTo USB port

KX-TVM200KX-TVM50


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2.10 PC Connection


2.10.2 LAN Connection

An on-site PC can be connected to the VPS over a local area network (LAN). For the KX-TVM50, an

optional LAN Interface Card must be installed in the VPS.

Note

Use a category 5 cross cable (user-supplied) when connecting the VPS to a switching hub.

2.10.3 Modem ConnectionTo connect an off-site PC to the VPS remotely via modem, an optional Modem Card must be installedin the VPS and the off-site PC must also be equipped with a modem.

To network port

Switching Hub

PC

PC

PC

KX-TVM200KX-TVM50

To Modem

TelephoneCompany

PCKX-TVM200KX-TVM50


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2.10 PC Connection


Note

To avoid dedicating a trunk to the internal modem, you can connect the modem to the PBXas you would a standard single line telephone (SLT). Off-site programming is possible iftrunk calls from the remote PC are routed to the extension port connected to the VPSmodem. Note that the effective data transfer rate of the internal modem (maximum 33 600bps) will be subject to the throughput limitations of the PBX.

This modem is designed to interwork with the analogue Public Switched TelecommunicationNetwork (PSTN) of a European country.


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2.11 Frame Earth Connection


2.11 Frame Earth Connection

IMPORTANT

Connect the frame of the main unit to earth. The earthing plug of the AC cable providessome protection from external noise and lightning strikes, but it may not be enough tofully protect the unit. A permanent connection between earth and the earth terminal of theunit must be made.

1. Loosen the screw.

2. Insert an earthing wire (user-supplied).

Note

Green-and-yellow insulation is required, and the cross-sectional area of the conductor must

be more than 0.75 mm2or 18 AWG.

3. Tighten the screw.

4. Connect the earthing wire to earth.

KX-TVM50

KX-TVM200

Note

Be sure to comply with applicable local regulations (e.g., laws, guidelines).

Proper connection to earth is very important to protect the unit from external noise, and canreduce the risk of electrocution in the event of a lightening str ike.

Screw

Earthing

wire

To earth

Screw

Earthingwire

To earth


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2.12 Connecting the AC Adaptor



1. Plug the DC connector of the AC adaptor into DC IN.

KX-TVM50

KX-TVM200

AC Adaptor

DC Connector

DC IN

2

1

AC Adaptor

DC Connector

DC IN

21


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2. Confirm that the VPS power switch is in the "OFF" position, then plug the AC cord into the ACadaptor, then plug the other end into an AC outlet.

IMPORTANT

KX-TVM50: Use only the included Panasonic AC adaptor, part number PSLP1322.

KX-TVM200: Use only the included Panasonic AC adaptor, part number PSLP1244.

AC Adaptor

AC Cord

To AC outlet


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2.13 Securing the Cables




1. Attach the included strap to either of the 2 rails depending on your preference.

2. Bind the cables as shown.

Rail

Rail


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3. Attach the cable cover (2.5 Opening/Closing the Covers).

Note

For safety reasons, do not stretch, bend, or pinch the cables.

If you prefer, you can cut the other side of the cable cover and run the cables through thatopening. For safety reasons, smooth the cut edges.

Cable Cover


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2.14 Initialising the VPS During Installation


2.14 Initialising the VPS During Installation

Before programming the VPS for the first time, perform the initialisation procedure described below.

All settings are reset to their default values. Recorded messages are erased. System Prompts(including customised prompts) are preserved.

1. Turn the power switch to the off position.

2. Set the Mode Switch to position 5 (see 2.3 Names and Locations).

3. Turn the power switch to the on position.

4. Confirm that the Run Indicator blinks 5 times.

This may take several minutes. The Alarm Indicator and Run Indicator will first blink

intermittently before the Run Indicator blinks 5 times.

5. Turn the power switch off at the VPS.

6. Set the Mode Switch to position 0.

7. Turn the power switch back on at the VPS.

CAUTION

If the Mode Switch is not set to position 0, all programming will be lost when the power is switchedoff!

After initialising the VPS, continue with the installation procedure and/or begin programming the VPS.


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2.15 Wall Mounting


2.15 Wall Mounting

2.15.1 Wall Mounting the VPS

Mounting on a Wooden Wall1. Place the appropriate wall mounting template (found on the last 2 pages of this manual) on the

wall to mark the locations where the 3 screws need to be placed.

2. Install the screws and washers (included) in the wall.

Note

Drive the screws into the wall until each screw head is the same distance from the wall.

Install the screws perpendicular to the wall.

KX-TVM50 KX-TVM200

232 mm

120 mm

250 mm

130 mm

Washer

Drive the screwto this position.


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2.15 Wall Mounting


3. Mount the unit as shown.

Note Do not block the openings of the unit. Allow space of at least 20 cm above and 10 cm on the

sides of the unit.

Make sure that the wall behind the unit is flat and free of obstructions so that the openingson the back of the unit will not be blocked.

Be careful not to drop the unit.


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2.15 Wall Mounting


Mounting on a Concrete or Mortar Wall

CAUTION

When driving the mounting screws into the wall, be careful to avoid touching any metalwork(metal/wire laths, etc.), conduits, or electrical cables buried in the wall.

1. Place the appropriate wall mounting template (found on the last 2 pages of this manual) on thewall to mark the locations where the 3 screws need to be placed.

2. Install 3 anchor plugs (user-supplied) in the wall.

3. Install the screws (included) in the wall.

KX-TVM50 KX-TVM200

232 mm

120 mm

250 mm

130 mm

Hammer

29 mm

Anchor Plug

6.4 mm



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2.15 Wall Mounting


4. Mount the unit as shown.

Note Do not block the openings of the unit. Allow space of at least 20 cm above and 10 cm on the

sides of the unit.

Make sure that the wall behind the unit is flat and free of obstructions so that the openingson the back of the unit will not be blocked.

Be careful not to drop the unit.


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2.15 Wall Mounting


2.15.2 Wall Mounting the AC Adaptor

Mounting on Wooden Wall1. Place the AC adaptor wall mounting template (found later in this section) on the wall to mark the

locations where the 2 screws need to be placed.

2. Install the screws and washers (included) in the wall.

Note

Drive the screws into the wall until each screw head is the same distance from the wall.

Install the screws perpendicular to the wall.

3. Mount the AC adaptor as shown.

KX-TVM50 KX-TVM200

83 mm 110 mm

Washer



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2.15 Wall Mounting


Mounting on Concrete or Mortar Wall

CAUTION

When driving the mounting screws into the wall, be careful to avoid touching any metalwork(metal/wire laths, etc.), conduits, or electrical cables buried in the wall.

1. Place the AC adaptor wall mounting template (found later in this section) on the wall to mark thelocations where the 2 screws need to be placed.

2. Install 2 anchor plugs (user-supplied) in the wall.

3. Install the screws (included) in the wall.

KX-TVM50 KX-TVM200

83 mm 110 mm

Hammer

29 mm

Anchor Plug

6.4 mm



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2.15 Wall Mounting


4. Mount the AC adaptor as shown.


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2.15 Wall Mounting


Wall Mounting Template for AC AdaptorPlease copy this page and use as a reference for wall mounting the KX-TVM50.

Note

When you print out this page, the dimensions of the wall mounting template may deviateslightly from the measurements indicated in the template. Confirm that the markings on theprinted page reflect the measurements indicated in the template.

83 mm

Install a screw here.



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2.15 Wall Mounting


Please copy this page and use as a reference for wall mounting the KX-TVM200.

Note

When you print out this page, the dimensions of the wall mounting template may deviateslightly from the measurements indicated in the template. Confirm that the markings on theprinted page reflect the measurements indicated in the template.



110 mm


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2.15 Wall Mounting



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Section 3

Installing KX-TVM Maintenance Console

This section explains how to install KX-TVM MaintenanceConsole on a PC.


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3.1 Overview


3.1 Overview

After wall mounting and connecting the VPS to the PBX, you can begin programming the VPS. This

programming should be performed by the installer, using the KX-TVM Maintenance Consolesoftware. This software can be used to set system parameters, change system prompts, diagnosesystem functions, etc.KX-TVM Maintenance Console supports connection to the VPS via USB, LAN, and modem. Fordetails on how to connect the PC to the VPS, see 2.9 PBX Connections. For detailed information onall programming parameters available through KX-TVM Maintenance Console, refer to theProgramming Manual or the software's on-line Help feature.This section explains how to install the software on a PC. Normally you should install the softwareKX-TVM Maintenance Console on a PC that will be on-site with you during initial programming.


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3.2 KX-TVM Maintenance Console Installation



System Requirements

Operating System

Microsoft Windows 98 SE, Windows 2000, or Windows XP

Hardware

CPU: Intel Pentium 133 MHz or better microprocessor

RAM: at least 64 megabytes (MB) of free RAM (128 MB recommended)

HDD: at least 300 MB of hard disk space

Password SecurityTo maintain system security, a password is required to perform system programming. We recommendchanging the default password the first time you access the VPS via KX-TVM Maintenance Console.The default password can be changed by running the Quick Setup utility (see 6.1.2 Quick Setup) orby selecting System Security Administrator Password.

Warning to the Administrator regarding the system password

1. To avoid unauthorised access to VPS settings, which could result in fraudulent dialling, donot disclose the password.

2. Please inform the customer of the importance of the password and the possible dangers ifit becomes known to others.

3. Please change the password periodically.

4. To prevent unauthorised access, we strongly recommend selecting a long and randompassword.

5. If the system password is forgotten, you have to reset the VPS to its factory defaults andreprogram it.

Note

A Programmer Code, if set, is required to start KX-TVM Maintenance Console. You canset or delete the Programmer Code by selecting Utility Programmer Code. If no codeis set, the KX-TVM Maintenance Console can be started and used, but a password isrequired to connect to the VPS and change VPS settings.


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Installing KX-TVM Maintenance Console

Note

To install or uninstall the software on a PC running Windows 2000 Professional or WindowsXP Professional, you must be logged in as a user that is in either the "Administrators" or

"Power Users" group.

When the VPS is first connected to the PC via USB, a wizard should appear and ask you toselect the appropriate USB driver. Browse for and select the KX-TVM USB driver, which iscopied to the local drive during installation.

Updating other Panasonic Drivers

CAUTION

Installing the USB driver may prevent the USB driver for KX-TDA series or PC Console/PhoneSoftware from functioning correctly. In this case, update the USB drivers as necessary from thefollowing folders on the included CD-ROM:

KX-TDA Series: CD-ROM Drive:\TDA_USB Driver\TDA_USB DriverPC Console/Phone Software: CD-ROM Drive:\TDA_USB Driver\T7601_USB Driver

Note

Before installing or uninstalling the driver, be sure to close any open applications.

Windows 98SE

1. Connect the PC to the PBX with a USB cable.The Add New Hardware Wizardwill appear.

2. Click Next.

3. Select Search for the best driver for your device. [Recommended], then click Next.

4. Select Specify a location, then click Browse.

5. Specify the folder containing the USB driver, CD-ROM Drive:\USB driver\Win98, then click OK.

6. Click Next.

7. Click Next.

8. Click Finish.

Note

If a dialog box appears asking you to restart your PC, restart the PC.

1. Copy the KX-TVM Maintenance Console setup file to a local drive on the

PC. (Its icon is shown here, on the left.)2. Double-click the setup file to run the installer.

3. Follow the on-screen instructions provided by the installation wizard.

4. Click "Finish".

5. Click "Yes"when prompted to copy the USB drivers, specify a location, thenclick "OK".

6. Click "OK"after the drivers have been copied to the local drive.


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Windows 2000

1. Connect the PC to the PBX with a USB cable.The Found New Hardware Wizardwill appear.

2. Click Next.3. Select Search for a suitable driver for my device. [Recommended], then click Next.

4. Select Specify a location, then click Next.

5. Click Browse, and specify the folder containing the USB driver, CD-ROM Drive:\USBdriver\Win2000, then click Open.

6. Click OK.

7. Click Next.

8. Click Finish.

Windows XP

1. Connect the PC to the PBX with a USB cable.The Found New Hardware Wizardwill appear.

2. Select Install from a list or specific location [Advanced], then click Next.

3. Select Search for the best driver in these locations.

4. Select Include this location in the search:, then click Browse.

5. Specify the folder containing the USB driver, CD-ROM Drive:\USB driver\WinXP, then click OK.

6. Click Next.

7. Click Continue Anyway.

8. Click Finish.


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3.3 Starting KX-TVM Maintenance Console


3.3 Starting KX-TVM Maintenance Console

The instructions listed below explain how to start KX-TVM Maintenance Console. These instructions

are for when connecting to the VPS via USB.

Note

The screenshots shown here are for reference only, and may differ from the screensdisplayed on your PC.

1. Click the KX-TVM Maintenance Consoleshortcuticon. Its icon is shown here, on the left.

2. Select the appropriate VPS model.

3. The Set Default Parameters window is displayed thefirst you start KX-TVM Maintenance Console. Selectthe TVM Type, PBX Type, and Integration Mode.Change the default parameters listed in the windowif necessary, then click "OK".

Note

If you have already used KX-TVMMaintenance Console to change theadministr

Manual Tvm

Documents

Transcript of Manual Tvm