Managing Innovation Virtual Teams: What You Need to Know
description
Transcript of Managing Innovation Virtual Teams: What You Need to Know
![Page 1: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/1.jpg)
Managing Innovative, High Performing Virtual TeamsWhat You Need to Know
6th July 2011 – Kim Scott
PMINZ Conference 2011
![Page 2: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/2.jpg)
2
![Page 3: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/3.jpg)
3
What to take away from this session…
1. Creativity and control can coexist
2. Trust is key
3. Rich isn’t always better
4. It all depends
![Page 4: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/4.jpg)
4
1. Creativity and control can coexist
![Page 5: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/5.jpg)
5
Forming
Storming
Norming
Performing
Tuckman’s stages of group development
Tuckman, B. (1965). Developmental sequence in small groups. Psychological Bulletin, 63(6), 384-399.Tuckman, B., & Jensen, M. A. (1977). Stages of small-group development revisited. Group & Organization Studies, 2(4), 419-427.
![Page 6: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/6.jpg)
6
Forming
Storming
Norming
Performing
Tuckman’s stages of group development
Social control
![Page 7: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/7.jpg)
Social Control
Control =
Managerial Control
+
Ouchi, W. (1979). A conceptual framework for the design of organizational control mechanisms. Management Science, 25(9), 833-848.Ocker, R. (2005). Influences on creativity in asynchronous virtual teams: A qualitative analysis of experimental teams. IEEE Transactions on Professional Communication, 48(1).
![Page 8: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/8.jpg)
Low Risk
Innovative
![Page 9: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/9.jpg)
Low Risk Innovative
Communication choice
Process choice
Empowerment
Leadership
Goal and role clarity
Training and tenure
![Page 10: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/10.jpg)
10
http://connectedteams.weebly.com
Participate in the research…
(and win an Apple iPad 2!)
![Page 11: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/11.jpg)
11
2. Trust is key
![Page 12: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/12.jpg)
Barczak, G., Lassk, F., & Mulki, J. (2010). Antecedents of Team Creativity: An Examination of Team Emotional Intelligence, Team Trust and Collaborative Culture. Creativity and Innovation Management, 19(4), 332.
Trust
Perceived Task
Performance
Team Satisfaction
Relationship
Commitment
Stress
![Page 13: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/13.jpg)
![Page 14: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/14.jpg)
Building trust…
Assessment
Quick Wins
Long Term
Solutions
Culture of Trust
![Page 15: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/15.jpg)
Assessment
Quick Wins
Long Term
Solutions
Culture of Trust
Goal Setting
Technology
Role Clarity
Ray, D., & Elder, D. (2007). Managing horizontal accountability. The Journal for Quality and Participation, 30(4), 24-28.
![Page 16: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/16.jpg)
Interaction Processes
Training
Rewards
Assessment
Quick Wins
Long Term
Solutions
Culture of Trust
Elloy, D. (2008). The relationship between self-leadership behaviors and organization variables in a self-managed work team environment. Management Research News, 31(11), 801..Maurer, I. (2010). How to build trust in inter-organizational projects: The impact of project staffing and project rewareds on the formation of trust, knowledge acquisitiion and product innovation. International Journal of Project Management, 28(7), 629.
![Page 17: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/17.jpg)
Barczak, G., Lassk, F., & Mulki, J. (2010). Antecedents of Team Creativity: An Examination of Team Emotional Intelligence, Team Trust and Collaborative Culture. Creativity and Innovation Management, 19(4), 332.
Shared Experiences
Networking
Transparency
Assessment
Quick Wins
Long Term
Solutions
Culture of Trust
![Page 18: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/18.jpg)
3. Rich isn’t always better
![Page 19: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/19.jpg)
Media Richness Theory
Daft, R., & Lengel, R. (1984). Information richness: A new approach to managerial behavior and organizational design. In: Cummings, L., & Staw, B. (Eds.), Research in Organizational Behavior 6 (191-233). Homewood, IL: JAI Press.
![Page 20: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/20.jpg)
![Page 21: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/21.jpg)
![Page 22: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/22.jpg)
![Page 23: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/23.jpg)
4. It all depends
![Page 24: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/24.jpg)
![Page 25: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/25.jpg)
![Page 26: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/26.jpg)
What does your team look like?
Umanath, N., & Kim, K. (1992). Task-structure relationship of information systems development subunit: A congruence perspective. Decision Sciences, 23(4), 819-838.Chang, A., & Chih-Chiang, T. (2006). Quantifying uncertainty and equivocality in engineering projects. Construction Management and Economis, 24(2), 171, 184.
![Page 27: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/27.jpg)
Wise Counsel Team A
![Page 28: Managing Innovation Virtual Teams: What You Need to Know](https://reader036.fdocuments.net/reader036/viewer/2022062405/5550afddb4c905fa618b4796/html5/thumbnails/28.jpg)
What now?
http://connectedteams.weebly.comwww.wisecounsel.co.nz