Managing Employee Relations

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managing employee relations by managing or minimizing stress of the employees.

Transcript of Managing Employee Relations

  • Stress Management


  • Concept of StressStress is a condition where an individual confronts constraints, demands and opportunity simultaneously.Under the condition of stress the outcome is perceived to be both uncertain and important.For example, when you are going to take a test with a short notice, you probably confront time & other constraints, demand of getting better letter grade and the opportunity to show your talents.It is widely believed that there is inverted-U relationship between the level of stress and the level of performance.**

  • The Causes and Consequences of Job Stress

    A Model of Stress**

  • Managing StressFrom the organizations point of view, management may not be concerned when employees experience low or moderate level of stress.But, from the individuals standpoint, even low levels of stress are likely to be perceived as undesirable.In this context, some of the main approaches of managing stress are:**

  • Managing StressIndividual ApproachesTime management (prioritize jobs and schedule your day)Physical exercise (aerobics, walking, jogging, swimming, riding a bicycle etc.)Relaxation techniques (15-20 minutes deep relaxation a day through different techniques such as meditation)Social support network (having friends, family, or work colleagues to talk)Miscellaneous techniques (e.g., appropriate food habit, drinking enough water, adequate sleep etc.)**

  • Managing StressOrganizational ApproachesAppropriate selection and placement decisions (helps to identify locus control, attitude, interest etc.)Training (helps to increase self-efficacy)SMART goal settingRedesigning jobs (job enrichment, enlargement or rotation)Increasing employee involvementImproving organizational communicationEmployee well-being programs (e.g., establishment of fitness club, fun club, counseling services etc.)**

  • Assignment: Is all stress bad? Show the relation between the Stress and Job Performance.**

  • Spirituality in the Work PlaceWhat does the Spirituality really mean?Is it all about the GOD?In the TATA Motors Company, every day, work is started with the Spiritual knowledge.Ethics and spirituality are closely related at an individual level.Bringing spirituality into the workplace is one approach to encourage intrinsic motivation and offer an enriched work life for the people in it.


  • Dimension of Workplace SpiritualityMeaningful work: it involves having a deep sense of meaning and purpose in ones work.Community: Brings the sense of community.Alignment with organizational values:It brings a strong sense of alignment between employees personal values and their organizations mission and purpose. **

  • Participation, Partnership and Employee InvolvementWhen people are neglected, this creates feelings of worthlessness among employees.These feelings can be reduced by introducing participation.Thus employees get chance to participate, to express their ideas to let everyone know that they KNEW their jobs well.**

  • They get opportunity to discuss ideas with management, feel proud to show their achievements and feel free to ask solutions to their problems on the job.Thus motivation, high job performance, higher level of rewards and recognitions are four major aspects of a successful participation program.**

  • Scope and Ways of ParticipationEconomic DecisionPersonal/HR DecisionSocial Decision**

  • Importance of Participation/InvolvementRemoves conditions of powerlessnessEnhance Job related self efficiencyPerception of empowerment**

  • Partnership In HRMLegal definition of partnership partnership is a form of ownership in which two or more persons agree to be partners, to share title of firms assets, be held joining liable for firms debts, and share profits.But in HRM, partnership is viewed in a broad sense.Employees are not just only the employees.**

  • They are the partners of the organization as well.They are not only the stakeholders rather they are also the stockholders of the business.Without having the concept of partnership in the organization/ HRM, an enterprise will not be able to achieve its goal and strategies.HR managers should treat their employees as equal partners not merely as workers or employees.


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  • Some changes has been observed in the modern businessEmployees are given stock option in the businessThere is the implementation of participative programsIntroduction of employee involvement programsPartnership through recognition, attachment and psychological ownership even they have not purchased the stock of the company.



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