Employer Employee Relations

7/28/2019 Employer Employee Relations

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http://groups.yahoo.com/group/hrcommunity

EMPLOYER EMPLOYEE

RELATIONS


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However large or smalla company or businessis, it is employees at alllevels that can make orbreak it.


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Research and Studyrequired into:

- Needs

- Drives

- Expectations of

people


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First place in the order ofbusiness for Company'ssuccess is- Analyzing &

- Planning an adequate

responseto employees motivations


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Though each person has

specific needs, drives,

aspirations and capabilities,

at varying degrees ofintensity, people's basic

needs are the same, asstated by Abraham Maslow.


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SAFETY NEEDS

PHYSIOLOGICAL NEEDS

SOCIAL NEEDS

EGO NEEDS

SELF- ACTUALIZATION

MASLOWS HIERARCHY OF NEEDS


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Physiological Needs

Basic phys ical needs:

the abi l ity to acqu ire food ,shel ter , c loth ing and o ther

basics to surv ive.


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Safety Needs

A safe and non-

threatening workenvironment, job security,

safe equipment andinstallations.


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Social Needs

Con tact and fr iendsh ip w ithfel low -emp loyees, soc ial

act iv i t ies and oppo rtun i ties.


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Ego NeedsRecogni t ion,Acknowledgment ,

Rewards.


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Self-Actualization Needs

Real izing one's d reams andpo ten t ial , reach ing the

heigh ts o f one's g i fts and

talents.


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It is only when these needsare met that employees are

morally, emotionally, and

even physically ready to

satisfy the needs of the

employer and thecustomers.


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Employee motivation must

also be viewed from two

perspectives:

1. Inner drives2. Outer (external)

motivators.


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A person's inner dr ivespush and propel him/her

towards an employer a

particular job, career, line of

study, or other activity.


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The outer(external)mot ivatorsare the mirror

image the employer or

outside world offers in

response to the inner

drives.


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Most employees need to:

1. Earn wages2. Save


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3. Have insurancecoverage

4. Acquire friends at work5. Win recognition6. Be acknowledged and

rewarded


M l d


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7. Be able to advance inlife and career-wise

8. Have opportunities for

self-development9. Improve their skills,

knowledge, and know-how



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10.Demonstrate and usespecial gifts andabilities

11.Realize their ideal(s).



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The employer responds to

those needs by offering and

providing:

1.Employment2.Adequate pay

Th l d t th


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3.Assistance to workersfor their special needs

4. Job security

5. Clear company policies

The employer responds to those

needs by offering and providing:


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6. Clear and organizedwork procedures

7. A stable, just and fairwork environment

8. A safe workenvironment Medicalcoverage



Th l d h


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10.An atmosphere ofteamwork and

cooperation11.Social activities

12.Reward and recognitionprograms




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13.Incentive programs

14.Open lines ofcommunication(formal and informal)

15.Systematic feedback




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16.Training and

Developmentprograms

17. Opportunities forpromotion




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18.Company/ business

information19.Information oncustomer feedback

20.Sharing of companygoals and objectives




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21.Information on themarket situation andindustry

22.Future expectations

23.Plans for the future24.Guidance and

mentoring.




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In addition to needs and

drives, employees have

expectations from theiremployer.


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-

A knowledgeable,experienced, expertemployer

- Clear and fair policies,procedures, and

employment practices- Business integrity

EMPLOYEES EXPECT:


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- Clear job descriptions

-Two-way communications

- Effective management and

supervision

EMPLOYEES EXPECT:


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- Positive discipline

- Good company repute

- Good customer relations

- Company survival

EMPLOYEES EXPECT:


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- Opportunities for personal

growth

- Company growth

- A share in the company's

success.

EMPLOYEES EXPECT:


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Employees care beyond the

salary- they care to know to

whom they entrus t thei r

fate, repu tation , and

secur i ty. They considertheirwork as a major factor

that shapes their lives and

the lives of those dear to

them.


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Once they feel confident

that the employer and theirplace of work is what they

wished for and expected,

they are ready to contribute

above and beyond the call

of duty.


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Most of these needs,

expectations andaspirations are unexpressed

- it is up to the employer to

develop a good system of :


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- Company communications

- Employee relations

- Training and development thatwill lead to an environment of :

- Openness

- Cooperation- Teamwork

- Motivation


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Employer Employee Relations

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