Management Commitment and Employee...

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I n j u r y F r e e Brad Riker Safety Coordinator National Office Furniture Jasper 11 th Avenue Vince Cooke Director, Employee Safety and Security National Office Furniture Management Commitment and Employee Engagement I n j u r y F r e e Agenda Management Commitment Employee Engagement Daily Start Up meetings Question and Answers

Transcript of Management Commitment and Employee...

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Brad RikerSafety Coordinator

National Office Furniture Jasper 11th Avenue

Vince CookeDirector, Employee Safety and Security

National Office Furniture

Management Commitment and Employee Engagement

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Agenda

• Management Commitment

• Employee Engagement

• Daily Start Up meetings

• Question and Answers

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We strive for an “INJURY FREE” working environment for our people.

‘’s Vision in Safety

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A Brief Overview of Kimball International

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•Our motto is “We Build Success”•Established in 1950

•We go to market in 3 brands of Furniture segments •National Office Furniture•Kimball Office Furniture

•Kimball Hospitality

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National Office Furniture Jasper 11th Avenue

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Our History with the VPP Program

8 VPP Sites certified since 2000 (8 Star)

• Springs Valley Manufacturing – 2000*• Kimball Office Jasper - 15th Street – 2000• Kimball Electronics Jasper - 2004• Logistics – 2008• National Office Furniture - Santa Claus – 2009• Kimball Office Jasper - Cherry Street - 2009• National Office Furniture - 11th Avenue – 2010• Kimball Office Salem - 2012

We have 7 SGE (Special Government Employee) employees

*no longer a current site

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Partnership

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Benefits of VPP

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9.9 10

9.1

7.6 7.5

5.7

4.4

3.5

2.8

1.71.1 1 1 0.9 0.9

0

2

4

6

8

10

12

1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

KIMBALL INTERNATIONAL All Injury Rate

91% reduction

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0

2

4

6

8

10

12

14

1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

NATIONAL INJURY RATE

86% reduction

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11.5

10.29.5

7.4

8.3

6.86.3

5.56

2.8

0.81.5

1.20.7

2.3

1.4

0

2

4

6

8

10

12

1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

NOF – 11th Avenue All Injury Rate

7

41

5

91% reduction

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Safety Management System

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Management Commitment

Employee Involvement

Worksite Analysis

Hazard Prevention &

ControlTraining

Top Management Organized Safety Team Job Hazard Analysis Lead Measures New Employee Orientation

Safety is a Value Safety Suggestion System Trend Analysis Planning Matrix Documentation on Training

Safety Manager Local Emergency Response Team Audit Process Behavioral Based Safety Weekly Topics

Adequate Resources First Aid Team Injury /Incident Evaluation Emergency Planning Drills Contractors Safety

Line Accountability for Results Ergonomics Team Job Safety Procedures Ergonomics Ergonomics

Mission Statement with Policy/Commitment

Safety Representatives Program

Industrial Hygiene Monitoring Near Miss Program Employees assist in training

Goal Setting BBS Site Champions External Resources Written Safety Plans Specialized Training for Supervision

All Relative Items Receive Closure A.E.D. Program Personal Protective

Equipment program

Safety Performance Feedback

Housekeeping Rating System Early Intervention Program

Return to Work Program Maintenance Support

Contractors Safety ProgramOrganized filing system

SAFETY MANAGEMENT SYSTEM

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Management Commitment

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Lead Measures

Determine the success of your Lag Measures

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Lead Measures

99 99 99 99 99 99 99 99 99

0

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May June July Aug Sept Oct Nov Dec Jan

% of employees BBS Site ChampsGoal = 100%

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Lead Measures

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Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec Jan

% of internal Quarterly Safety Assessments Goal = 100%

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20

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2019

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18 18 18 18

16 16

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5

10

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Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec Jan

# of Job Hazard Analysis completed

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Lead Measures

4042

39

34

4340

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72

53

60

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(5)

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35

45

55

65

75

Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec Jan

# Near Misses or Safety Improvement per month

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1

8

4

6

2

3

5

4

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10

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4

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10

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Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec Jan

# Ergonomic Improvements per month

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Monthly Management Review Meeting

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Safety Review Board February 11,2015 January Results

•Opening Comments- Director Operations•Review Safety Performance Tracking Sheet – Safety •NOF Safety Results YTD – Safety•Update on Near Miss Program / Safety Improvement –Safety•Participation by area in Near Miss Program- Safety•BBS activities •Safety Awareness Activities – Team•Review 6S open/corrective actions & audit scores •Open Discussion

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NOF 11th Avenue

2014 Calendar Year Safety Tracking

Goal Met

Goal not Met total hrs

2013 Hrs 32,247 42,338 56,976 45,010 65,027 49,023 47,420 64,923 45,454 49,923 65,882 47,262 611,485

2014 Hrs 45,394 40,624 43,911 42,432 50690 58639 57128 55934 56115 58743 48,639 56,743 614992

#Improvement Priority Measure 2014 Goals 2014 Jan Feb Mar April May June July Aug Sept Oct Nov Dec

2014 Actual YTD

1 0 Lost Time Incidents # of LT 0 2013 0 0 0 0 0 0 0 1 1 0 0 0 2

2014 0 0 0 0 0 0 0 0 0 0 0 0 0

2 Reduce All Injuries by 50% # of Injuries 32013 0 1 0 0 1 1 1 0 1 1 1 0 7

2014 1 0 0 0 1 0 0 1 0 1 0 1 5

3 Reduce All Injury Rate by 50% All injury rate 12013 0 4.75 0 0 3.08 4.08 4.22 0 4.4 4 3 0 2.29

2014 4.4 0 0 0 3.9 0 0 3.7 0 3.4 0 3.5 1.6

4 Ergonomic Improvements 2 per Month

2

Plan 2 2 2 2 2 2 2 2 2 2 2 2 24

2014 4 2 1 8 4 6 2 3 5 4 5 10 54

5 Employee suggestions from the safety tour list / action list # of Suggestions

2013 11 13 12 12 10 10 15 12 11-10 12-30 10-26 4-23 221

2014 44 31 42 23 19 26 35 22 25 14 17 26 324

6 Employee suggestions corrective action rate from safety tour list / action list. %

90% 2014 96% 63% 57% 100% 100% 85% 100% 77% 100% 100% 100% 89%100%

7 Safety Improvements / Near Misses Reported

# reported per month

2013 33 43 37 39 28 24 31 36 42 43 43 29 428

2014 40 42 39 34 43 40 34 41 50 72 53 60 548

8 Number of BBS Site Champions % of Employees

Year End 100%

2013 7 7 7 7 7 7 7 7 7 7 7 7 7%

2014 33% 60% 92% 99% 99% 99% 99% 99% 99% 99% 99% 99% 99%

9 JHA Completions = Area Triangles / Safety Team 18 per month

18

Plan 10 18 18 18 18 18 18 18 18 18 18 18 208

Actual 16 20 14 20 19 14 20 18 18 18 18 16 211

10 JHA Corrective Action # open # closed Actions

Open 49 42 22 38 35 27 40 31 31 24 17 12 368

Closed 35 29 13 27 28 19 31 17 21 14 4 4 242

11 Conduct Safety Review Board Meeting 1 per month

12

Plan 1 1 1 1 1 1 1 1 1 1 1 1 12

Actual 1 1 1 1 1 1 1 1 1 1 1 1 12

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NOF 11th Avenue 2015 Calendar Year Safety Tracking

Goal Met

Goal not Met total hrs

2014 Hrs 45,394 40,624 43,911 42,432 50,690 58,639 57,128 55,934 56,115 58,743 48,639 56,743 614,9922015 Hrs 48,640 48,640

#Improvement Priority Measure

2015 Goals 2015 Jan Feb Mar April May June July Aug Sept Oct Nov Dec

2014 Actual YTD

1 0 Lost Time Incidents # of LT 0 2014 0 0 0 0 0 0 0 0 0 0 0 0 02015 0 0

2 Reduce All Injuries by 50% # of Injuries 32014 1 0 0 0 1 0 0 1 0 1 0 1 5

2015 0 0

3 Reduce All Injury Rate by 50% All injury rate 1

2014 4.4 0 0 0 3.9 0 0 3.7 0 3.4 0 3.5 1.6

2015 0

4 Ergonomic Improvements 2 per Month2

Plan 2 2 2 2 2 2 2 2 2 2 2 2 24

2015 8

5Employee suggestions from the safety tour list / action list

# of Suggestions

2014 44 31 42 23 19 26 35 22 25 14 17 26 324

2015 20

6Employee suggestions corrective action rate from safety tour list / action list.

%

90% 2015 100%

7 Safety Improvements / Near Misses Reported

# reported per month

2014 40 42 39 34 43 40 34 41 50 72 53 60 548

2015 55

8 Number of BBS Site Champions

% of Employees Year End

100%

2014 33% 60% 92% 99% 99% 99% 99% 99% 99% 99% 99% 99% 99%

2015 99%

9 JHA Completions = Area Triangles / Safety Team 18 per month

18

Plan 18 18 18 18 18 18 18 18 18 18 18 18 211

Actual 18

10 JHA Corrective Action # open # closed Actions

Open 10Closed 10

11 Conduct Safety Review Board Meeting 1 per month

12

Plan 1 1 1 1 1 1 1 1 1 1 1 1 12

Actual 1

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Total Near Misses forJanuary, 2015 = 55

By Area:N/W & Cutting = 16

Area 1,4 & M/R = 14

Area 2 = 3

Area 3 = 12

Material Handling = 5

Maintenance = 4

Night Clean-up = 0

Office / Finish Tech = 1Of the 55, 16 were Slip / Trip / Falls

6 was Electrical Exposure11 were Scratch / Scrape / Bumps

1 were Emergency Equipment / Exit0 were Chem. / Debris Exposure8 were Lacerations/ Contusions8 were Sprains / Strains0 were Pinch Point2 were Burns3 were Explosion / Flash Backs

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6S Meeting Attendance Sheet:

Date: Date: Date: Date:DST Rep. Owner Team Member 6S Areas 1/7/2015 1/14/2015 1/21/2015 1/28/2015

Judi B. Jerry S. Roxanna Area 1 Wood Frame Assy - Finish

Stan E. Steve O. Becky F. / Judy V. Area 1 Wood UPH

Don D. Slaton M. / Tony L. Henry C./ Terry V. Area 1 N/W UPH

Mike S. JD P. Gerald N. Area 2 Frame Assy - Finish

Mel S. Jason C. / Carrie B. Donna M. Area 3 Machine-Finish

Mark V. Josh D. Samantha Area 3 UPH

Bart W. Chris B. Lori M. / Roger Cutting Group

Kay H. Keith C. Lee S. Maintenance

Doug S. Chris C. Ricky L. Area 2 UPH Vac.

Ron D. Cathy M. Sharon M. / Jeff W. Material Handling

Dave N. Aaron B. Mary Jane Area 1 Machine Room

Mel (optional)

Danny

Brandee Environmental

Shelly

= Attended

= Excused Absence

= No Show

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6S Performance TrackingNOF 11th Avenue

DST Rep.6S Area Owners Team Member 6S Areas 8/15/2014 9/15/2014 10/16/2014 11/13/2014 12/15/2014 1/12/2015

LAST 6 Audit

Average

Dave N. Aaron B. Mary Jane Area 1 Machine Room 4.6 4.4 4.4 3.6 4.5 4.3 4.3

Judi B. Jerry S. RoxannaArea 1 Wood Frame Assy - Finish 4.9 4.3 4.7 4.8 5 4.9 4.8

Stan E. Steve O Becky F/Judy V Area 1 Wood UPH 4.7 4.7 4.8 4.7 4.7 4.7 4.7

Don D. Slaton M. Terry V./Henry C. Area 1 N/W UPH 4.7 4.7 4.6 3.8 4.3 4.2 4.4

Bart W. Chris B. Lori M / Roger G Cutting Group 4.6 4.3 4 4.7 4.8 4.9 4.5

Mike S. JD P. Gerald N.Area 2 Frame Assy -Finish 4.8 4.8 4.9 4.9 5 4.8 4.9

Doug S. Chris C. Ricky L. Area 2 UPH 4.8 4.7 4.6 4.5 4.7 4.7 4.7

Mel S. Jason C. Donna M. Area 3 Machine-Finish 4.8 4.8 5 4.7 4.9 4.9 4.8

Mark V. Josh D. Samantha Area 3 UPH 4.8 4.8 4.8 4.8 4.5 4 4.6

Ron D. Cathy M. Sharon M./ Jeff W Material Handling 4.7 4.4 4.6 4.7 4.7 4.7 4.6

Kay H. Keith C. Lee S. Maintenance 4.7 4.2 3.6 4.5 4.6 4.5 4.4

Plant Average 4.7 4.6 4.5 4.5 4.7 4.6 4.6

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NOF 11th Avenue 2014 6S Corrective Action

NOF 11th AvenueGoal Met

2015 6S Corrective ActionGoal Not

Met

#Improvement Priority 2015 Jan Feb Mar April May June July Aug Sept Oct Nov Dec

2015 YTD

% Complete

1 Area 1 Machine Room Open items 3 0 0 0 0 0 0 0 0 0 0 0 3 100%Closed items 3 0 0 0 0 0 0 0 0 0 0 0 3

2 Area 1 Wood Frame Assy -Finish

Open items 2 0 0 0 0 0 0 0 0 0 0 0 2 100%Closed items 2 0 0 0 0 0 0 0 0 0 0 0 2

3 Area 1 Wood Uph Open items 11 0 0 0 0 0 0 0 0 0 0 0 11 100%Closed items 11 0 0 0 0 0 0 0 0 0 0 0 11

4 Area 1 N/W Uph Open items 4 0 0 0 0 0 0 0 0 0 0 0 4 100%Closed items 4 0 0 0 0 0 0 0 0 0 0 0 4

5 Cutting Group Open items 1 0 0 0 0 0 0 0 0 0 0 0 1 100%Closed items 1 0 0 0 0 0 0 0 0 0 0 0 1

6 Area 2 Frame Assy - Finish Open items 4 0 0 0 0 0 0 0 0 0 0 0 4 100%Closed items 4 0 0 0 0 0 0 0 0 0 0 0 4

7 Area 2 Uph Open items 1 0 0 0 0 0 0 0 0 0 0 0 1 100%Closed items 1 0 0 0 0 0 0 0 0 0 0 0 1

8 Area 3 Machine - Finish Open items 1 0 0 0 0 0 0 0 0 0 0 0 1 100%Closed items 1 0 0 0 0 0 0 0 0 0 0 0 1

9 Area 3 Uph Open items 2 0 0 0 0 0 0 0 0 0 0 0 2 100%Closed items 2 0 0 0 0 0 0 0 0 0 0 0 2

10 Material Handling Open items 4 0 0 0 0 0 0 0 0 0 0 0 4 100%Closed items 4 0 0 0 0 0 0 0 0 0 0 0 4

11 Maintenance Open items 2 0 0 0 0 0 0 0 0 0 0 0 2 100%Closed items 2 0 0 0 0 0 0 0 0 0 0 0 2

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Planning Matrix

Each site has a comprehensive matrix for planning and executing actions

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Employee Engagement and

Communication

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Communication starts when you arrive in the PARKING LOT

NNational Office Furniture SSafety Orientation

11th Avenue Jasper

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Behavior Based Safety Training

Rev January 10 2014

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Why BBS at NOF 11th Avenue?Our approach

• We want an INJURY FREE working environment for our people

• A big step is to have ‘all’ our employees to better understand Behavior Based Safety by becoming BBS Site Champions

Rev Dec 18, 2013

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BBS Site Champions

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INJURY CAUSATION

Injury

Condition Behavior

85% of all injuries statistically are caused by unsafe acts or behaviors

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What we have gained

A better understanding of the challenges relative to Behavioral Safety and ways to directly address those challenges

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BBS Refresher

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We can continue to eliminate injuries by each of us taking more responsibility for our

actions

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TRIGGERING POINT

What could the BEHAVIORS be?

What ANTECEDENTS could prime the BEHAVIOR to pickup the phone?

What are possible CONSEQUENCES?

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Behavior Based Safety is about taking

PERSONAL RESPONSIBILITY

for your actions

Choosing the SAFE behavior over an UNSAFE behavior (TRIGGERING)

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Hazard Recognition

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“Eliminate Exposures”

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HHierarchy of Controls

• AVOIDANCE

• ENGINEERING

• ADMINISTRATIVE• PERSONAL PROTECTIVE

EQUIPMENT

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• Every operation, process and or piece of equipment in Kimball International must have a Job Hazard Analysis performed to find and eliminate the exposures of the job

JOB HAZARD ANALYSIS

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Near Miss Program

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Near Miss Program

• With low or no injuries, there is not enough data to trend our challenges and opportunities.

• Gathering near miss data, provides the data needed to trend and implement risk mitigation measures

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Safety Shirt Wednesday

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Early Intervention Program

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Early Intervention

Early

Late

90+% xxxx%

EARLY reporting can provide success eliminating pain (and surgical intervention)

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# total Early Intervention11th January-June 5411th July-December 67

BY JOB Upholsterer Handsander AssemblyFinish Spray Cutting Machine Room

Final Inspect Mat. Hand. Sew

Maintenance Office

Sand/inspect U.V. Final assy. Pack Trim/pack Team Lead Build

11th January-June 13 9 2 6 4 4 4 2 1 1 811th July-December 29 3 7 7 2 3 0 3 1 4 3 1 0 0 1 0 3 0

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Full Court Press Progress tracking

Item 11thSafety Observation Audit

Daily checklist for higher risk equipmentHazard Recognition training for front line leaders

Small group meetings, injury reportingIncreased time on the shop floor by safety

Full Court Press

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NOF Daily Safety Observation Audit

Area:

Department:

Auditor:

Process Item

The employee appears to be working ergonomically correct (not in an awkward position)

There are no slipping or tripping hazards present

Verify the employee has been properly trained for the job

A job safety procedure is posted at the workstation

The employees hands are not in the 'line of fire' or 'danger zone' when working (within 6" of the point of operation)

The employee states there are no hazards or potential items that need corrected or improved

Hand tools are correct for the job and in good condition, including staple guns and pinners

The correct PPE is being used on the operation (glasses, gloves, foot protection, etc)

The employee performed their stretches today

All guards are in place and adjusted properly not to allow contact with the point of operation

The employee knows the emergency alerts and actions

The employee stays under the 40 lbs lifting restriction

The area is clean and organized to prevent injuries

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10 7 73 2

69

0

16

2

34

83

40

30

10

20

30

40

50

60

70

80

90

100

Ergo issues

'Lifting required over 40lbs

'Housekeeping or organization lacking

'Guarding inadequate or improperly

adjusted

'Not fam

iliar with em

ergency alerts andactions

'Slip or trip hazards

'Stretches not performed consistently

'Improper hand tools

'Employee not trained

'JSP not posted

'Employee perceived hazards

'Hands in the danger zone

'PPE issues

11th Avenue

11th Avenue, 775

Danville, 210

Fordsville, 131

Santa Claus, 139

Audits

223 actions in 2014

Injury

Free

Daily Startup Meeting

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• Area 1 • Area 2• Area 3• Maintenance • Area 1 Wood• Material Handlers

Daily Startup Meetings

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Daily Safety Matters

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National Office Furniture Jasper 11th Avenue2014 Safety Improvements

• Near misses = 500+

• Safety Team findings and audits = 300+

• Safety Observation actions = 223

• Ergonomic improvements = 42---------------------------------------------------------

“1000” + safety improvements in 2014

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National Office Furniture Jasper 11th Avenue