Managed Print Service
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Simile Imaging Solutions The Importance of a Managed Print Strategy ractical Cost Reduction and Process Improvement Str
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Learn what your document cost are and how to control them.
Transcript of Managed Print Service
Simile Imaging Solutions
The Importance of a Managed Print Strategy
Practical Cost Reduction and Process Improvement Strategy
Trends Impacting Document Technology Decisions
Growing Output Fleets
Growing Output Fleets
IncreasedPaper Usage
Administrativ
e Burden
Corporate Cost Cutting
Initiatives
Corporate Cost Cutting
Initiatives
Growing Costs
Growing Costs
AgingFleetsAgingFleets
Heavy ITBurden
Heavy ITBurden
Printer Volumes Increasing at 11%**
9% Black & Whiteand 19% color
Paper Use is Expected to Grow for the Next20 Years
Printer Volumes Increasing at 11%**
9% Black & Whiteand 19% color
Paper Use is Expected to Grow for the Next20 Years
55% of NetworkTraffic Printer-Related*
25-30% of Help DeskCalls Printer-Related*
60% of DocumentsOriginate at Printers*
55% of NetworkTraffic Printer-Related*
25-30% of Help DeskCalls Printer-Related*
60% of DocumentsOriginate at Printers*
50% of Fleets Over5 Years Old
Excessive RepairTime by IT Department
50% of Fleets Over5 Years Old
Excessive RepairTime by IT Department
Growing Output Fleets
* Gartner Group** IDC
HP Confidential
LaserJet IIDAug 1989
LaserJet 5LMar 1996
LaserJet IIIsiOct 1989
LaserJet 4Nov 1993
LaserJet IIIDJul 1991
Growing Fleet of Aging Devices
Older Printers Cost More to Operate
Older Printers Cost More to Operate
SUPPLIESManaging the broad variety of required supply items to have them in the right place at the right time is difficult and expensive.
SUPPLIESManaging the broad variety of required supply items to have them in the right place at the right time is difficult and expensive.
VENDORSMultiple vendors for supplies and repair service reduce accountability and increase the administration of the output fleet.
VENDORSMultiple vendors for supplies and repair service reduce accountability and increase the administration of the output fleet.
INFORMATION TECHNOLOGYMultiple drivers are required to support all models in the fleet, adding to IT’s burden to provide updates and maintenance.
INFORMATION TECHNOLOGYMultiple drivers are required to support all models in the fleet, adding to IT’s burden to provide updates and maintenance.
MA
NA
GEM
EN
T C
OSTS
MA
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GEM
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T C
OSTS
Increasing Number of Models
$269 $184$184$129$129$169
$169
$109
$109
$109
$129
$59$59$59
$89$107$107$107 $59
$59 $184
$169
$169
$169 $169
$309
$309
$109$109
$169 $309
$184
$109
$109
$129
$134
$199$199 $134
$269
$269
$269
$269
$269
$269
Inventory of Costly Supply Items
Increasing Paper UsageB
illio
ns
of
Pages
COST SAVINGSBuying pages can save 20%-50% over buying devices, related service contracts, and supplies individually.*One invoice for the actual pages printed monthly reduces the purchase transactions and the administration of the printer fleet.
COST SAVINGSBuying pages can save 20%-50% over buying devices, related service contracts, and supplies individually.*One invoice for the actual pages printed monthly reduces the purchase transactions and the administration of the printer fleet.
LIFE CYCLE EXTENSIONProactive maintenance by trained technicians protects the capital investment, ensuring reliability.
LIFE CYCLE EXTENSIONProactive maintenance by trained technicians protects the capital investment, ensuring reliability.
IT MANAGMENTAllows IT to focus on their core initiatives, increasing available time to complete projects.
IT MANAGMENTAllows IT to focus on their core initiatives, increasing available time to complete projects.
OPPO
RTU
NIT
IES
OPPO
RTU
NIT
IES
Opportunity for Managed Print Services
* Gartner Group
Enabling TechnologiesREMOTE MONITORING Real time reporting of device status Error alert reporting Supply level tracking and auto reordering Auto meter read reporting Proactive preventative maintenance
REMOTE MONITORING Real time reporting of device status Error alert reporting Supply level tracking and auto reordering Auto meter read reporting Proactive preventative maintenance
Developing a Managed Print Strategy
CUSTOMER ISSUESGoals & Motivations
CUSTOMER ISSUESGoals & Motivations Customer’s Issues
Objectives & Challenges C-level IT
Motivations to Change
ASSESSMENTTotal Cost of Ownership
ASSESSMENTTotal Cost of Ownership
IMPLEMENTATIONSchedule
IMPLEMENTATIONSchedule
MANAGED PRINTStrategy for Cost Control
MANAGED PRINTStrategy for Cost Control
Developing a Managed Print Strategy
IMPLEMENTATIONSchedule
IMPLEMENTATIONSchedule
Current Environment Device Inventory
Population Locations
Total Cost of Ownership Volumes Operating Cost
Service & Support Supply Inventory
ASSESSMENTTotal Cost of Ownership
ASSESSMENTTotal Cost of Ownership
CUSTOMER ISSUESGoals & Motivations
CUSTOMER ISSUESGoals & Motivations
MANAGED PRINTStrategy for Cost Control
MANAGED PRINTStrategy for Cost Control
Developing a Managed Print Strategy
ASSESSMENTTotal Cost of Ownership
ASSESSMENTTotal Cost of Ownership
Managed Print Strategy Total cost of ownership comparison
Direct costs Related costs
Supporting documentation Detail device inventory Cost details Cost assumptions
Areas for improvement Suggested Solutions
MANAGED PRINTStrategy for Cost Control
MANAGED PRINTStrategy for Cost Control
IMPLEMENTATIONSchedule
IMPLEMENTATIONSchedule
CUSTOMER ISSUESGoals & Motivations
CUSTOMER ISSUESGoals & Motivations
Developing a Managed Print Strategy
Ongoing Relationship
Implementation Plan Schedule Results reporting
ASSESSMENTTotal Cost of Ownership
ASSESSMENTTotal Cost of Ownership
MANAGED PRINTStrategy for Cost Control
MANAGED PRINTStrategy for Cost Control
IMPLEMENTATIONSchedule
IMPLEMENTATIONSchedule
CUSTOMER ISSUESGoals & Motivations
CUSTOMER ISSUESGoals & Motivations
