Goal Directed Project Management

Manage a program with different project management stylesPractical case Belgian EU Presidency 2010

Leslie Goossens

“The voyage of discovery is not in seeking new landscapes but in having new eyes.”Marcel Proust

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The purpose is to show using GDPM through a practical case.

The goals are : Look at how to manage a program with

different project management styles Within 15’ presentation time

Purpose and goalOutline

Leslie Goossens Business Owner Allopensolutions, 2 divisions : Projectguide and Quolaborate Senior Projectmanager (+10j) & ICT consultant, using GDPM since 2001 Currently ( since 2003) working at Chancerry of Prime Minister Belgium, departement ICT Shared Services, as

◦ Portfoliomanager ICT Shared Services◦ Program manager Collaborative programs

Father, husband, runner, curious

Experiences :

Portfoliomanager ICT projects ICT Shared Services (Government) Program manager ICT Shared Services (Government) Change- and projectmanagement FPS migration projects (Government) Projectmanager over-all ICT back-end Belgian Presidency of the Council of the European Union with Foreign Affairs,

Presscenter and Chancellery of the Prime Minister (Government) Projectmanager Technology Adoption Program Document Management System (government-industry,

« lighthouse » project) Projectmanager European Commission for an eTen European Framework for cross-border electronic prescriptions

between Poland, Ireland and Belgium in a consortium (Government) Projectmanagement first generation outsourcing (government) Projectmanager large scale RFP’s (government) International WAN renewal (banking) Conversion in-house to oursourcing model (government) Servicedesk restructuring (Industry) Fedenet customer change manager (government) Projectmanager software development Multiple « smaller » projects …

MOSTLY PROJECTS LINKING PEOPLE TECHNOLOGY AND PROCESSES

Belgian Presidency of the Council of the

European Union(2010)

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Secretary Of State◦ Foreign affairs – Collaboration and content

providers◦ Fedict – Consultancy and guidelines◦ Chancerry of the Prime Minister

Department External Communications – Event(management)

ICT Shared Services – ICT backend International Press Center – Program management

Collaboration with

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Maintain the positive image of Belgium

Purpose

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Martini-concept (Anyplace, Anywhere, Anytime)

Complete internal infrastructure – EU guidelines on datastorage

Buy application for accreditation Develop the website eutrio.be

◦ Anysufer label◦ Mobile optimized◦ HD content

Collaborative environment for the FPS (Federal Public Services) civil servants

Goals (ICT)

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It Works! – No downtime Performant – reference Presidency Sweden Secure – no hacking as in Spain Open Source –open IP for other Presidencies

Succes Criteria

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Restraint budget – isn’t it always ;-) Within 9 months from mission statement

(started september 2009)

Constraints

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MBS

Technical consultant

PM SHS

CRONOSBusiness consultant

Exploitatie (TEAM)

Technical consultant

PRESSEXCOM PUBLICBUZA CDN

Datasources

WEB

Content

RPT

WEB

Content

RPT

WEB

Content

RPT

WEB

CONTENT

FrameworkPressCenter

BVEU

Yourict.net

NetApp

Yourict.net

EUTrio.euPresscenter.org

EXCOM sponsor

(sub)projectscope

Included in project

BackupDEV/TEST

PM Buza

PM Cronos PM IPC

Technical Cronos

Technical SHS

BUZA sponsor

Accreditaties

Catalyst 4948Catalyst 4948

MDS 9506

PROD PRODBackup

SECURITY

PERFORMANCE

AVAILABILITY

CONTENT

WEBSITESERVERS

NETWORK

ACCREDITATIE

CDN DELIVERY

DNS

Facts / figures Website figures

SNG car

Live streaming process

Captation

(Headline)

Broadcasting

(Headline)Encoding(Telemak)

CDN Akamai(Telemak)

Live on the

website

CDN = Content Delivery Network Akamai: 65 000 servers worldwide Storage used: 350 GB Unlimited bandwidth Traffic/month: max 500 GB

(except for October with ASEM summit: 700 GB)

2 encoders:PrimaryBackup

1 streaming engineer

On site:1 OB/SNG car (Satellite News Gathering)1 SNG engineer1 monteur

On site:2 cameramen1 sound engineer1 videomixer

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Content delivery figures• 100 events covered• 40 live broadcasted on the website

A few figures about the streaming sessions (number of viewers):◦ ASEM: 6770◦ Opening ceremony: 2581◦ Informel Council of Defense: 4382◦ Gymnich: 1440

Facts/Figures

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◦ Collaboration and content provisioning – PMI based

◦ Event(management) – script-based◦ CDN (Content Delivery Network)◦ ICT backend GDPM-based

Accreditation Website and collaborative platform Network and infrastructure

Result paths

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Single Excelsheet through sharepoint (multi-user collaboration)

Management

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Budgetting

Overview Detailed

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Simple to explain Complete overview Low administrative overhead Responsibility charts Straight forward communications at an

adequate level

Advantages

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Readability (method not known enough) No detailed meeting minutes Overhead translating towards other

“standard” documents (copy/paste) Longer to get up to speed (eg. responsibility

chart, objective definition)

disadvantages

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It Works! – 1 hickup (at start with 7.000 simultaneous users and CDN misconfiguration)

Performant – no slowdownsSecure – no hacking, more than 2000

attemptsOpen Source – yes, fully public domainDelivered within time Within budget (partial contigency)

Succes Criteria

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One more thing…(Steve Jobs)

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Still internationally used GDPM : The book (4th edition)

◦ K. V. Grude, E. Andersen and T. Haug. ISBN: 97 807 494 533 43.

This year:◦ E-book◦ Certification Foundation – Practitioner and trainer/expert ◦ European Seminar in Belgium at the end of September

Join the GDPM-network on LinkedIn (Goal Directed Project Management Open Usergroup) and follow us on www.gdpm.com

GDPM is alive and Kickin’

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Leslie Goossens leslie@allopensolutions.be leslie@gdpm.be

contactTHANK YOU!

The goal of education is not the knowledge but the action