Malaysian Investment Development Authority

MALAYSIACOSTS OF DOINGBUSINESS

Malaysia: Your Pro�t Centre in Asia

Costs of Doing Business in Malaysia

The objective of this brochure is to enable investors to make a preliminary assessment of the major costs involved in doing business in Malaysia. Investors who require more speci�c details can contact MIDA headquarters in Kuala Lumpur or the nearest MIDA overseas or state o�ces for further advice and assistance.

The Malaysian Investment Development Authority (MIDA) is the government’s principal agency for the promotion and coordination of industrial development in Malaysia. If you are interested in setting up a manufacturing or manufacturing related services project in Malaysia, do contact MIDA for more information as well as assistance in planning your business trip.Website : www.mida.gov.my

In cooperation with:

The Federation of Malaysian Manufacturers (FMM) is Malaysia’s premier and largest private sector economic organisation representing over 2,500 manufacturing and industrial service companies of varying sizes. Established in 1968, FMM has led Malaysian manufacturers in spearheading the country’s growth.Website : www.fmm.org.my

The Malaysian International Chamber of Commerce and Industry (MICCI) represents the majority of international corporations currently operating in Malaysia. It aims to promote, protect, facilitate free enterprise and in particular the interests of the international investment community at present and potentially involved in trade and commerce in Malaysia. Founded in 1837, the MICCI is the oldest private sector business organisation in Malaysia.Website : www.micci.com

One Ringgit Malaysia (RM) is divided into 100 sen. Currently, the Ringgit exchange rate operates on a managed-float regime against a trade-weighted basket of currencies. In this brochure, costs quoted in US Dollar are conversions based on US$1 = RM3.2

To view exchange rates of the major foreign currencies, please visit the Bank Negara Malaysia’s website.

Average lending rates (ALR): Commercial banks - 4.47% (as at May 2014)

Source: Bank Negara Malaysia – www.bnm.gov.my

Disclaimer: Although every effort has been made to verify the accuracy of the information contained in this brochure, MIDA will not be held responsible for any damage or loss suffered by any person or company arising from the use of this information.

2014

Malaisie : Coûts D’implantation

Published by:

ObjectiveObjective

1

The objective of this brochure is to enable investors to make a preliminary assessment of the major costs involved in doing business in Malaysia. Investors who require more specific details can contact MIDA’s headquarters in Kuala Lumpur or the nearest MIDA overseas or state offices for further advice and assistance.

2

Contents

• Main Fees to be Paid to the Companies Commission of Malaysia• Average Cost for Company’s Services• Rental Rates for Prime O�ce Space• Costs of Industrial Land & Factory Building

TAXATION IN MALAYSIA

HUMAN RESOURCES

UTILITIES

• Electricity Rates• Water Rates• Sewerage Rates• Schedule Waste Treatment Rates• Gas and Fuel Costs• Telecommunications Rates• Internet Services

TRANSPORTATION COSTS

• Container Haulage Rates• Ocean Freight Rates• Courier Service Rates• Air Cargo Rates

• Rented Accommodation• Golf Club Membership• International School Fees• Hotel Rates• Health Care• Domestic Help• Public Transport• Average Domestic Airfares• Eating Out in Malaysia• Shopping in Kuala Lumpur• Prices of Selected Consumer Items• Non-dutiable Goods

• Relevant Organisations• MIDA State O�ces• MIDA’s Worldwide Network

STARTING A BUSINESS

• Company Tax • Petroleum Income Tax• Personal Income Tax• Withholding Tax• Sales Tax• Service Tax• Excise Duty• Rates of Capital Allowances

• Minimum Conditions of Employment• Statutory Contributions• Employment of Expatriates• Wage Rates

LIVING IN MALAYSIA

USEFUL ADDRESSES


3

7

5

11

23

25

31


Incorporation of a Sdn. Bhd. (private limited company) Incorporation of a Bhd. (public limited company)

3131,094

1,0003,500

Alor Setar, KedahGeorgetown, Pulau PinangIpoh, PerakKuala Lumpur*Petaling Jaya, SelangorSeremban, Negeri SembilanMelakaJohor Bahru, JohorKuantan, PahangKuala Terengganu, TerengganuKota Bharu, KelantanKota Kinabalu, SabahKuching, Sarawak

Location 5.05 – 6.72

8.44 – 11.095.00 – 6.88

20.19 – 31.95*15.16 – 18.50

5.00 – 8.443.34 – 8.44

9.42 – 11.785.63 – 9.386.72 – 8.443.34 – 8.446.72 – 8.41

9.42 – 10.09

16.15 – 21.5027.00 – 35.50 16.00 – 22.00

64.60 – 102.25*48.50 – 59.2016.00 – 27.0010.70 – 27.0030.15 – 37.7018.00 – 30.0021.50 – 27.0010.70 – 27.0021.50 - 26.9030.15 – 32.30

For registration of a company, fees range according to nominal share capital, e.g:

30

1,0003,0005,0008,000

10,00020,00040,00050,00070,000

313

938

1,563

2,500

3,125

6,250

12,500

15,625

21,875

Reservation of a name 9

• Up to RM400,000• RM400,001– RM500,000 • RM500,001 – RM1,000,000• RM1,000,001 – RM5,000,000• RM5,000,001 – RM10,000,000• RM10,000,001 – RM25,000,000• RM25,000,001 – RM50,000,000• RM50,000,001 – RM100,000,000• Exceeding RM100 million

Main fees to be paid to the Companies Commission of Malaysia (SSM)

Average Cost for Company’s Secretarial Services

Companies doing business in Malaysia must register with the Companies Commission of Malaysia (SSM) under the Companies Act, 1965.

The rental above are gross rentals per sq. metre per month inclusive of service charge. * Rental excludes Petronas Twin Towers

Source: CH Williams, Talhar & Wong

Note: For the full range of fees, please go to SSM’s website at www. ssm.com.mySource: Companies Act, 1965 (Act 125) & subsidiary legislation.

3

Starting a Business

Incorporation of a Sdn. Bhd. (private limited company) Incorporation of a Bhd. (public limited company)

3131,094

1,0003,500

Alor Setar, KedahGeorgetown, Pulau PinangIpoh, PerakKuala Lumpur*Petaling Jaya, SelangorSeremban, Negeri SembilanMelakaJohor Bahru, JohorKuantan, PahangKuala Terengganu, TerengganuKota Bharu, KelantanKota Kinabalu, SabahKuching, Sarawak

Location 5.05 – 6.72

8.44 – 11.095.00 – 6.88

20.19 – 31.95*15.16 – 18.50

5.00 – 8.443.34 – 8.44

9.42 – 11.785.63 – 9.386.72 – 8.443.34 – 8.446.72 – 8.41

9.42 – 10.09

16.15 – 21.5027.00 – 35.50 16.00 – 22.00

64.60 – 102.25*48.50 – 59.2016.00 – 27.0010.70 – 27.0030.15 – 37.7018.00 – 30.0021.50 – 27.0010.70 – 27.0021.50 - 26.9030.15 – 32.30

For registration of a company, fees range according to nominal share capital, e.g:

30

1,0003,0005,0008,000

10,00020,00040,00050,00070,000

313

938

1,563

2,500

3,125

6,250

12,500

15,625

21,875

Reservation of a name 9

• Up to RM400,000• RM400,001– RM500,000 • RM500,001 – RM1,000,000• RM1,000,001 – RM5,000,000• RM5,000,001 – RM10,000,000• RM10,000,001 – RM25,000,000• RM25,000,001 – RM50,000,000• RM50,000,001 – RM100,000,000• Exceeding RM100 million

Main fees to be paid to the Companies Commission of Malaysia (SSM)

Average Cost for Company’s Secretarial Services

Companies doing business in Malaysia must register with the Companies Commission of Malaysia (SSM) under the Companies Act, 1965.

The rental above are gross rentals per sq. metre per month inclusive of service charge. * Rental excludes Petronas Twin Towers

Source: CH Williams, Talhar & Wong

Note: For the full range of fees, please go to SSM’s website at www. ssm.com.mySource: Companies Act, 1965 (Act 125) & subsidiary legislation.

RM10.00 - 15.00 RM100 - RM150

RM50.00 - RM70.00

RM0.50 - RM1.20

RM 5.00-30.00

RM66.89

RM35.00 RM0.70 - RM1.70

RM168.00 - RM400.00

RM141.00 - RM330.00

RM1.50 - RM3.53

Perlis

Kedah(PKNK)

Penang

(per ft of �oor area)

RM1.72 m² RM0.50 - RM0.70

RM1.29 (US$0.40)minimum RM300.00

(US$93.75) per lot (Town Land)

8 - 10

8 - 12

Island13.5

* *

RM100 per 100m²US$3.13 - 4.69

US$1.56-9.40

US$20.90

US$10.94

US$0.54 m²

US$31.25 per 100m² US$31.25 - US$46.88

US$15.62 - US$21.88

US$52.50 - US$125.00

US$44.10 - US$103.12

US$0.16 - US$0.38

US$0.16 - US$0.22

US$0.47 - US$1.10

US$0.22 - US$0.53

Cost of Industrial Land

2Selling Price Rental

(per ft per month)2

Annual AssessmentRate

Kedah(KHTP) Not applicableRM 30.00 RM3,000 per ha. RM2.008US$9.40 US$938.00 per ha. US$0.63

(per Annum)Location (per ft )2Selling Price Quit Rent

Island

Mainland

m²

RM1.08 (US$0.34)minimum RM150.00(US$46.88) per lot

m² Mainland10

Mainland

Island

RM5.00 - 17.00 Perak RM3,000 per ha. 16US$1.56 - 5.31 US$938.00 per ha. US$30.31 - US$35.94 US$0.16 - US$0.22RM70.00 - RM500.00

RM74.00 - RM306.00

RM1.10 - RM3.00

RM6.00 - 30.00

Selangor

NegeriSembilan

RM2,700 - RM24,000 per ha.

RM1,976.84 - RM7,700.00 per ha.

RM8.50 - 90.00 8 - 13

8 - 13US$1.88 - 9.40

US$2.66 - 28.13

US$617.76 - US$2,406.30 per ha.

US$844.00 - US$7,500 per ha.

US$23.13 - US$95.63

US$21.88 - US$156.30 US$0.34 - US$0.94

US$0.28 - US$0.63

RM140.00 - RM400.00 RM1.20 - RM3.00

RM0.63 - RM0.78RM15.00 - 30.00

RM8.00 - 50.00

Melaka

Johor

Light Industry: RM1,600 per ha.

Medium Industry: RM2,100 per ha.

Heavy Industry: RM2,400 per ha.

RM60 - RM180 per 100m²

0.33 - 1.0US$2.50 - 15.63

US$4.69 - 9.40

US$656.30 per ha.

US$500 per ha.

US$750.00 per ha.

US$18.75 - US$56.25 per 100m²

US$43.75 - US$125.00

US$33.90 - US$53.44

US$0.38 - US$0.94

US$0.20 - US$0.24

Building7.7 - 13.2

Vacant Land2.5 - 13.2

RM108.49 - RM171.00

Pahang 2 ha. RM15.00 per 100m²

2 ha. RM10.00 per 100m²RM16.00 - 20.00

7 - 9US$5.00 - 6.25US$4.70 per 100m²

US$3.13 per 100m²US$15.63 - US$39.69 US$0.13 - US$0.19>

≤RM50.00 - RM127.00 RM0.40 - RM0.60

RM2.00 - 60.00Terengganu RM8 - RM20 per 100m² RM0.40 - RM0.655 - 10 RM60.00 - RM99.00US$0.63 - 18.80 US$2.50 - US$6.25 per 100m² US$18.80 - US$30.94 US$0.13 - US$0.20

RM12.00Kelantan RM1,000.00 per ha. RM0.35 -RM 0.455 - 12US$3.80 US$312.50 per ha. US$0.11 - US$0.14

RM75.00US$23.44

RM28.00 - 30.00RM1.40

RM18.00

Sabah- KKIP- POIC

1% of market value

RM0.05 p.s.f

9 - 15RM 145.00

US$8.75 - 9.38

US$5.63 US$0.02 p.s.f US$45.31 US$ 0.44

Sarawak Unit Semi Detached= RM450,000.00

5.5 - 28.5RM0.04 - RM219,023.00 per ha.RM2.50 - 10.00US$0.78 - 3.13 US$0.01 - US$68,444.69 per ha.

US$140,000.00

US$625.00

Unit Semi Detached= RM2,000.00

Double Storey Semi-Detached

= RM360,000.00 - RM398,000.00US$112,500 - US$124,375

Unit Terrace =RM1,700 - RM1500

US$531.25 - US$468.75

Double Storey Detached= RM400,000.00 -

RM598,000.00

Double Storey Terrace= RM260,000.00 -

RM498,000.00

US$125,000 - US$186,875

US$81,250 - US$155,625

70.00 - 300.0075.00 - 300.00

150.00 - 200.00

21.88 - 93.7523.44 - 93.7546.88 - 62.50

Factory with reinforced concrete structureSteel Portal frame on reinforced concreteFactory with clean room facilities

Island

Mainland

RM97 - RM115 RM0.50 - RM0.70

RM0.90 - RM2.00

Cost of Ready-Built Factory

(% of property value)

Source : MIDA state o�ces.

4

Cost of Industrial Land and Factory Building

Starting a Business

Average Construction Costs & Factory Building (per ft2 of floor area)


(US$5,208)

Taxation in Malaysia

Income of any person including a company, accruing in or derived from Malaysia or received in Malaysia from outside Malaysia is subject to income tax. However, income received in Malaysia by any person other than a resident company carrying on business of banking, insurance or sea or air transport for a year of assessment derived from sources outside Malaysia is exempted from tax.

To modernise and streamline the tax administration system, the self-assessment system was implemented for companies, sole proprietor, partnerships, cooperatives and salaried groups and the assessment of income tax is based on a current year basis.

5

Company Tax

Petroleum Income Tax

Personal Income Tax

Withholding Tax

(US$5,208)

Rates of Capital Allowances

10%20%20%20%20%20%

3%14%20%40%40%10%

6 %

• Motocars • 4Wheel drives• Motorcycle

• Intoxicating liqour

• Cigarettes

• Industrial building • Plant and machinery • Heavy machinery and motor vehicles

• Computer and IT equipment • Environmental control equipment • Others

Capital Expenditure Initial Allowance Annual Allowance

Sales tax is imposed on certain imported and locally manufactured goods under the Sales Tax Act, 1972. The tax rate ranges from 5 - 10% for majority of the goods except for food preparations other than alcoholic and non-alcoholic compound preparations (other than those of heading No. 33.02) used for making beverages which falls under the tariff code 2106.90.490 with a tax rate of 20%.

Service tax is imposed on taxable services provided by taxable persons under the Service Tax Act, 1975. Services include services provided by professionals (such as lawyers, engineers, architects,

companies, hotels and restaurants.

In the case of taxable service relating to credit card or charge card services i. RM50 (US$15.63) - shall be charged for each principal, on the date of the issuance, or on the date of renewal; and every twelve months thereof after the issuance of the card.ii. RM25 (US$7.81) - shall be charged for each supplementary card holder, on the date of the issuance, or on the date of renewal; and every twelve months thereof after the issuance of the card.

Goods Duty Rate

Excise duty is levied on imported and locally manufactured goods under the Excise Act, 1976. The goods are listedunder the Excise Duties Order, 2004. Goods include:

75% - 105%60% - 105%20% - 30%RM0.10 (US$0.03) + 15% per litre

RM42.50 (US$13.28) per 100% vol per litre + 15% RM0.22 (US$0.07)

per stick + 20%

Capital allowances are given on qualifying capital expenditure. Initial allowances are given only once while annual allowances are given every year by the straight line method. Some of the items accorded allowances are shown below. For plant and machinery, companies are advised to verify with

Source: Inland Revenue Board – www.hasil.org.my

6Taxation in Malaysia

Sales Tax

Service Tax

Excise Duty

Costs of Doing Business in Malaysia7

Minimum Conditions of Employment

* Minimum paid annual leave to be provided for employees.

* Minimum paid sick leave to be provided for employees.

Source: (Ministry of Human Resources) – www.mohr.gov.my

Source: Employees Provident Fund – www.kwsp.gov.my

The Employment Act, 1955 is the main legislation on labour matters in Malaysia.

Paid sick leave per calendar year:

Paid maternity leave : 60 daysNormal work hours : Not exceeding eight hours in one day or 48 hours in one week Paid Public holiday : At least 11 gazetted public holidays ( inclusive of �ve compulsory public holidays; National Day, Birthday of the Yang Dipertuan Agong, Birthday of Ruler/Federal Territory Day, Labour Day and Malaysia day) in one calendar year and on any day declared as a public holiday under section 8 of the Holiday Act 1951

Paid annual leave for employees:

Payment for overtime work:

Normal working days : one-and-a-half times the hourly rate of payRest days : two times the hourly rate of payPublic holidays : three times the hourly rate of pay

Less than two years of service : 8 daysTwo or more but less than �ve years of service : 12 daysOver �ve years of service : 16 days

Less than two years of service : 14 daysTwo or more but less than �ve years of service : 18 daysOver �ve years of service : 22 daysWhere hospitalisation is necessary : Up to 60 days (inclusive of the paid sick leave entitlement stated above.)

The compulsory contributions under the Employees Provident Fund (EPF) Act 1991:Age Group 60 Years and BelowEmployers a) Monthly wages RM5,000 (US$1,563) and below Minimum of 13% of the employees’ monthly wages b) Monthly wages exceed RM5,000 (US$1,563) Minimum of 12% of the employees’ monthly wagesEmployees Minimum of 11% of the employees’ monthly wages(Third Schedule (Part A) of the EPF Act 1991)

Age Group 60 - 75 Years and Below

Employers a) Monthly wages RM5,000 (US$1,563) and below Minimum of 6.5% of the employees’ monthly wages b) Monthly wages exceed RM5,000 (US$1,563) Minimum of 6% of the employees’ monthly wagesEmployees Minimum of 5.5% of the employees’ monthly wages

(Third Schedule (Part C) of the EPF Act 1991)

Age Group 60 Years and Below

Age Group 60 - 75 Years and Below(Third Schedule (Part B) of the EPF Act 1991)

(Third Schedule (Part D) of the EPF Act 1991)

All foreign workers and expatriates and their employers are exempted from compulsory contributions. They can, however, choose to contribute and the applicable rates are as follows:

Employers – RM5.00 (US$1.56) per employee per monthEmployees – 11% of the employees’ monthly wages

Employers – RM5.00 (US$1.56) per employee per monthEmployees – 5.5% of the employees’ monthly wages

Human Resources - Statutory Contributions

Human Resources

8

Minimum Conditions of Employment

* Minimum paid annual leave to be provided for employees.

* Minimum paid sick leave to be provided for employees.

Source: (Ministry of Human Resources) – www.mohr.gov.my

Source: Employees Provident Fund – www.kwsp.gov.my

The Employment Act, 1955 is the main legislation on labour matters in Malaysia.

Paid sick leave per calendar year:

Paid maternity leave : 60 daysNormal work hours : Not exceeding eight hours in one day or 48 hours in one week Paid Public holiday : At least 11 gazetted public holidays ( inclusive of �ve compulsory public holidays; National Day, Birthday of the Yang Dipertuan Agong, Birthday of Ruler/Federal Territory Day, Labour Day and Malaysia day) in one calendar year and on any day declared as a public holiday under section 8 of the Holiday Act 1951

Paid annual leave for employees:

Payment for overtime work:

Normal working days : one-and-a-half times the hourly rate of payRest days : two times the hourly rate of payPublic holidays : three times the hourly rate of pay

Less than two years of service : 8 daysTwo or more but less than �ve years of service : 12 daysOver �ve years of service : 16 days

Less than two years of service : 14 daysTwo or more but less than �ve years of service : 18 daysOver �ve years of service : 22 daysWhere hospitalisation is necessary : Up to 60 days (inclusive of the paid sick leave entitlement stated above.)

The compulsory contributions under the Employees Provident Fund (EPF) Act 1991:Age Group 60 Years and BelowEmployers a) Monthly wages RM5,000 (US$1,563) and below Minimum of 13% of the employees’ monthly wages b) Monthly wages exceed RM5,000 (US$1,563) Minimum of 12% of the employees’ monthly wagesEmployees Minimum of 11% of the employees’ monthly wages(Third Schedule (Part A) of the EPF Act 1991)

Age Group 60 - 75 Years and Below

Employers a) Monthly wages RM5,000 (US$1,563) and below Minimum of 6.5% of the employees’ monthly wages b) Monthly wages exceed RM5,000 (US$1,563) Minimum of 6% of the employees’ monthly wagesEmployees Minimum of 5.5% of the employees’ monthly wages

(Third Schedule (Part C) of the EPF Act 1991)

Age Group 60 Years and Below

Age Group 60 - 75 Years and Below(Third Schedule (Part B) of the EPF Act 1991)

(Third Schedule (Part D) of the EPF Act 1991)

All foreign workers and expatriates and their employers are exempted from compulsory contributions. They can, however, choose to contribute and the applicable rates are as follows:

Employers – RM5.00 (US$1.56) per employee per monthEmployees – 11% of the employees’ monthly wages

Employers – RM5.00 (US$1.56) per employee per monthEmployees – 5.5% of the employees’ monthly wages

Human Resources - Statutory Contributions

Categories of Employers Rates of Levy Contributions

Employment of Expatriates

The Human Resource Development Fund (HRDF) operates on the basis of a levy/grant system. Employers who have paid the Human Resources Development levy will qualify for training grants from the HRDF to defray or subsidise training costs for their Malaysian employees.

Companies from Manufacturing and Mining and Quarrying* sectors covered under the Pembangunan Sumber Manusia Berhad Act, 2001 are as follows:

The Social Security Organisation (SOCSO) administers two social security schemes for workers earning wages not exceeding RM3,000 (US$938) per month. Once covered, employees remain covered irrespective of their wages. However, the maximum contribution is based on wages of RM3,000 (US$938) per month.

There are two schemes administered by SOCSO’s Act, namely:i. Employment Injury Scheme which provides social insurance coverage against workplace accidents, occupational diseases and commuting accidents to and from place of work.ii. Invalidity Scheme provides 24 hours coverage against invalidity arising from any cause and not necessarily relating to work environment.

invalidity pension.

The Employment Injury Scheme is funded solely by the employer with the contribution of 1.25% and the Invalidity Scheme is funded with the contribution of 1% which is shared equally by employers and employees. This rate of contribution is capped at the invaluable wage of RM3,000 (US$938). This contribution is mandatory by law. All Malaysian employees including permanent residents who have been employed by an employer under a contract of service or apprenticeship are liable under SOCSO’s Act.

Categories of employees exempted from SOCSO’s coverage are: • Employees of Federal and State Government

• Domestic servants• Self-employed • Spouse of a sole proprietor or partners• Foreign workers (since 1 April 1993)

Employers with 50 Malaysian employees and above 1% of employees’ monthly wages

1% of employees’ monthly wagesEmployers with 10 to 49 Malaysian employees with a paid up capital of RM2.5 million (US$781,250) and aboveEmployers with 10 to 49 Malaysian employees with a paid up capital of less than RM2.5 million (US$781,250) are given the option to register with HRDF

0.5% of employees’ monthly wages

An employment pass is issued to the expatriate to enable him to stay and work legally in the country. There are two types of passes issued by the Immigration Department subject to the period of employment’s contract and the monthly salary received by the expatriate.

Types of Passes Payments of Fees A Employment Pass (PG)

This pass is issued for key-post and term-post position subject to the following conditions: • Minimum period of employment’s contract is two (2) years and stamping • Salary not less than RM3,500 (US$1,093).

i. Employment Pass:- Key post RM300.00 (US$94).- Term post RM200.00 (US$63).ii. Processing fees – RM125.00 (US$39).iii. Journey perform visa RM500.00 (US$156) per post/application (subject to visa entry requirement according to each country of origin)iv. No levy

B Visit Pass [VP(TE)] – PLKS

Visit Pass (Temporary Employment) is issued only for temporary domestic helper (maid)

i. Levy: RM410 (US$128). ii. Processing Fees : RM125.00 (US$39). iii. Journey perform visa (if applicable): RM500 (US$156). (include Visa based on the country of origin) - (if applicable)

*E�ective from 1 June 2014, the coverage under the Pembangunan Sumber Manusia Berhad Act, 2001 has been extended to cover sub-sectors under the Mining and Quarrying Sector that comprises companies with the business activities of petroleum and gas extraction and mineral and stone quarrying.

Source: Social Security Organisation (SOCSO) - www.perkeso.com.my

Source: Pembangunan Sumber Manusia Berhad (PSMB) - www.hrdf.com.my

Source: Immigration Department - www.imi.gov.my

Human Resources


General Manager

General Manager - Sales & Marketing/ Business Development Senior Production/ Manufacturing/ Technical Manager Company Secretary

Financial Controller/ DirectorOperations Manager

Human Resource Manager

EXECUTIVE POSITION Min Min Max Max

Source: MEF Salary Survey for Executives 2013 – www.mef.org.my

14,61612,2909,2775,158

13,3966,4436,3086,2126,6106,0745,9356,5346,0125,7662,7696,2542,9213,1533,0792,5272,3792,619

24,42421,31316,5589,625

23,59111,74411,10011,02711,48410,83910,91411,42810,28810,2004,663

10,7826,4905,9386,4934,6534,5124,827

4,5683,8412,8991,6124,1862,0131,9711,9412,0661,8981,8552,0421,8791,802

8651,954913985962790743

7,6336,6005,1743,0087,3723,6703,4693,4463,5893,3873,4113,5713,2153,1881,4573,3692,0281,8562,0291,4541,410

US$

818 1,508

Quality Assurance/Control ManagerBusiness Development Manager

Logistics Manager

Production/Manufacturing/Technical ManagerAdmin/HR/Finance Manager

Training Manager

Marketing Manager

IT/System Support Executive

Finance/Accounts ManagerMechanical Engineer

Executive Secretary/Personal AssistantElectrical/Electronics EngineerMarketing Executive

Quality Assurance Executive

IT Executive

Salaries of Executives in the Manufacturing Sector

Wage Rates

RM

In the manufacturing sector, the average basic monthly salary of executives ranges from RM3,516 (US$1,099) (Executives) to RM12,750 (US$3,984) (Senior Managers) to RM24,698 (US$7,718) (TopExecutives). The following table shows the average minimum and maximum monthly salaries of selected executive positions.

SecretaryIT SupervisorChargeman (Medium Pressure)Production SupervisorForeman

Boilerman

Service TechnicianQuality Control/Assurance SupervisorStorekeeper/WarehousemenElectricianOperator (Semi-Skilled)

Wireman/WelderAccounts ClerkGeneral ClerkReceptionist/Telephone OperatorTechnician (General)

IT ClerkLorry/Truck/Van DriverSecurity Guard

An analysis of the salaries of Non Executives in the manufacturing sector shows that the average monthly basic salary ranged from RM1,125 (US$352) (unskilled employees) to RM1,480 (US$463) (semi-skilled employees) to RM2,236 (US$699) (skilled employees/craftsmen). The following table shows the average minimum and maximum monthly salaries of selected Non Executive positions.

Human Resources

1,9692,0411,7391,3681,3992,1181,3861,254

9541,3861,2371,1501,2231,2521,2601,115933

3,6983,5163,6192,7973,1243,6752,7782,5842,0342,6102,3082,3842,1952,8242,8412,3841,827

615638543428437662433392298433387359382391394348292

1,1561,0991,131

874976

1,148868808636816721745686883888745571

Salaries of Non - Executives in the Manufacturing Sector

NON - EXECUTIVE POSITIONUS$

Operator (Unskilled)

2,216 3,889 693 1,2152,306 4,111 721 1,285

906 1,639 283 512

Source : MEF Salary Survey for Non Executives 2013 - www.mef.org.my

10

General Manager

General Manager - Sales & Marketing/ Business Development Senior Production/ Manufacturing/ Technical Manager Company Secretary

Financial Controller/ DirectorOperations Manager

Human Resource Manager

EXECUTIVE POSITION Min Min Max Max

Source: MEF Salary Survey for Executives 2013 – www.mef.org.my

14,61612,2909,2775,158

13,3966,4436,3086,2126,6106,0745,9356,5346,0125,7662,7696,2542,9213,1533,0792,5272,3792,619

24,42421,31316,5589,625

23,59111,74411,10011,02711,48410,83910,91411,42810,28810,2004,663

10,7826,4905,9386,4934,6534,5124,827

4,5683,8412,8991,6124,1862,0131,9711,9412,0661,8981,8552,0421,8791,802

8651,954913985962790743

7,6336,6005,1743,0087,3723,6703,4693,4463,5893,3873,4113,5713,2153,1881,4573,3692,0281,8562,0291,4541,410

US$

818 1,508

Quality Assurance/Control ManagerBusiness Development Manager

Logistics Manager

Production/Manufacturing/Technical ManagerAdmin/HR/Finance Manager

Training Manager

Marketing Manager

IT/System Support Executive

Finance/Accounts ManagerMechanical Engineer

Executive Secretary/Personal AssistantElectrical/Electronics EngineerMarketing Executive

Quality Assurance Executive

IT Executive

Salaries of Executives in the Manufacturing Sector

Wage Rates

RM

In the manufacturing sector, the average basic monthly salary of executives ranges from RM3,516 (US$1,099) (Executives) to RM12,750 (US$3,984) (Senior Managers) to RM24,698 (US$7,718) (TopExecutives). The following table shows the average minimum and maximum monthly salaries of selected executive positions.

SecretaryIT SupervisorChargeman (Medium Pressure)Production SupervisorForeman

Boilerman

Service TechnicianQuality Control/Assurance SupervisorStorekeeper/WarehousemenElectricianOperator (Semi-Skilled)

Wireman/WelderAccounts ClerkGeneral ClerkReceptionist/Telephone OperatorTechnician (General)

IT ClerkLorry/Truck/Van DriverSecurity Guard

An analysis of the salaries of Non Executives in the manufacturing sector shows that the average monthly basic salary ranged from RM1,125 (US$352) (unskilled employees) to RM1,480 (US$463) (semi-skilled employees) to RM2,236 (US$699) (skilled employees/craftsmen). The following table shows the average minimum and maximum monthly salaries of selected Non Executive positions.

Human Resources

1,9692,0411,7391,3681,3992,1181,3861,254

9541,3861,2371,1501,2231,2521,2601,115933

3,6983,5163,6192,7973,1243,6752,7782,5842,0342,6102,3082,3842,1952,8242,8412,3841,827

615638543428437662433392298433387359382391394348292

1,1561,0991,131

874976

1,148868808636816721745686883888745571

Salaries of Non - Executives in the Manufacturing Sector

NON - EXECUTIVE POSITIONUS$

Operator (Unskilled)

2,216 3,889 693 1,2152,306 4,111 721 1,285

906 1,639 283 512

Source : MEF Salary Survey for Non Executives 2013 - www.mef.org.my

Human Resources


Peninsular Malaysia

Electricity Rates

Utilities

Tenaga Nasional Berhad (TNB) is the main electricity power generator and supplier in Peninsular Malaysia. This tari� is e�ective from 1st January 2014 and supersedes the previous tari� schedule which was e�ective from 1st June 2011.

Sen/ US centSen/ US centTari� B - Low Voltage Commercial Tari�For overall monthly consumption between0-200 kWh per month:For all kWhThe Minimum Monthly Charge isFor overall monthly consumption more than200 kWh per month:For all kWh (from 1kWh and above)The Minimum Monthly Charge is

sen/kWh 39.30 / 12.28 RM 7.20 / 2.25 sen/kWh 43.00 / 13.44 RM 7.20 / 2.25 sen/kWh 43.50 / 13.59 sen/kWh 50.90 / 15.91 RM 7.20 / 2.25

For the �rst 200 kWh (1 -200 kWh) per monthFor the next kWh (201 kWh onwards) per monthThe Minimum Monthly Charge isTari� C1 - Medium Voltage General Commercial Tari�For each kilowatt of maximum demand per monthFor all kWhThe Minimum Monthly Charge is

RM/kW 25.90 / 8.09 30.30 / 9.47 sen/kWh 31.20 / 9.75 36.50 / 11.41 RM 600.00 / 187.50 600.00 / 187.50 Tari� C2 - Medium Voltage Peak/O�-Peak Commercial Tari�

For each kilowatt of maximum demandper month during the peak periodFor all kWh during the peak periodFor all kWh during the o�-peak periodThe Minimum Monthly Charge is

RM/kW 38.60 / 12.06 45.10 / 14.09 sen/kWh 31.20 / 9.75 36.50 / 11.41sen/kWh 19.20 / 6.00 22.40 / 7.00 RM 600.00 / 187.50 600.00 / 187.50

Tari� D - Low Voltage Industrial Tari�For overall monthly consumption between0-200 kWh per month:For all kWhThe Minimum Monthly Charge isFor overall monthly consumption more than200 kWh per month:For all kWh (from 1kWh and above)The Minimum Monthly Charge is

For the �rst 200 kWh (1 -200 kWh) per monthFor the next kWh (201 kWh onwards) per monthThe Minimum Monthly Charge is Tari� Ds – Special Industrial Tari�(for consumers who qualify only)For all kWhThe Minimum Monthly Charge isTari� E1 - Medium Voltage General Industrial Tari�For each kilowatt of maximum demand per monthFor all kWhThe Minimum Monthly Charge isTari� E1s – Special Industrial Tari�(for consumers who qualify only)For each kilowatt of maximum demand per monthFor all kWhThe Minimum Monthly Charge isTari� E2 - Medium Voltage Peak/O�-Peak Industrial Tari�For each kilowatt of maximum demandper month during the peak periodFor all kWh during the peak periodFor all kWh during the o�-peak periodThe Minimum Monthly Charge isTari� E2s - Special Industrial Tari�(for consumers who qualify only)For each kilowatt of maximum demandper month during the peak periodFor all kWh during the peak periodFor all kWh during the o�-peak periodThe Minimum Monthly Charge isTari� E3 - High Voltage Peak/O�-Peak Industrial Tari�For each kilowatt of maximum demandper month during the peak periodFor all kWh during the peak periodFor all kWh during the o�-peak periodThe Minimum Monthly Charge isTari� E3s - Special Industrial Tari�(for consumers who qualify only)For each kilowatt of maximum demandper month during the peak periodFor all kWh during the peak periodFor all kWh during the o�-peak periodThe Minimum Monthly Charge is

sen/kWh 34.50 / 10.78 RM 7.20 / 2.25

sen/kWh 37.70 / 11.78 RM 7.20 / 2.25 sen/kWh 38.00 / 11.87sen/kWh 44.10 / 13.78 RM 7.20 / 2.25 sen/kWh 35.90 / 11.22 42.70 / 13.34 RM 7.20 / 2.25 7.20 / 2.25

RM/kW 25.30 / 7.91 29.60 / 9.25 sen/kWh 28.80 / 9.00 33.70 / 10.53 RM 600.00 / 187.50 600.00 / 187.50 RM/kW 19.90 / 6.22 23.70 / 7.41 sen/kWh 28.30 / 8.84 33.60 / 10.50 RM 600.00 / 187.50 600.00 / 187.50

RM/kW 31.70 / 9.91 37.00 / 11.56

sen/kWh 30.40 / 9.50 35.50 / 11.10 sen/kWh 18.70 / 5.84 21.90 / 6.84 RM 600.00 / 187.50 600.00 / 187.50

RM/kW 27.70 / 8.65 32.90 / 10.28 sen/kWh 28.30 / 8.84 33.60 / 10.50 sen/kWh 16.10 / 5.03 19.10 / 5.97 RM 600.00 / 187.50 600.00 / 187.50

RM/kW 30.40 / 9.50 35.50 / 11.09

sen/kWh 28.80 / 9.00 33.70 / 10.53sen/kWh 17.30 / 5.41 20.20 / 6.31 RM 600.00 / 187.50 600.00 / 187.50

RM/kW 24.40 / 7.63 29.00 / 9.06

sen/kWh 26.70 / 8.34 31.70 / 9.91sen/kWh 14.70 / 4.59 17.50 / 5.47 RM 600.00 / 187.50 600.00 / 187.50

Source: Tenaga Nasional Berhad - www.tnb.com.my

Existing Rates(1 June 2011)

New Rates(1 January 2014)UnitTari� Category

New Structure

New Structure

12

Peninsular Malaysia

Electricity Rates

Utilities

Tenaga Nasional Berhad (TNB) is the main electricity power generator and supplier in Peninsular Malaysia. This tari� is e�ective from 1st January 2014 and supersedes the previous tari� schedule which was e�ective from 1st June 2011.

Sen/ US centSen/ US centTari� B - Low Voltage Commercial Tari�For overall monthly consumption between0-200 kWh per month:For all kWhThe Minimum Monthly Charge isFor overall monthly consumption more than200 kWh per month:For all kWh (from 1kWh and above)The Minimum Monthly Charge is

sen/kWh 39.30 / 12.28 RM 7.20 / 2.25 sen/kWh 43.00 / 13.44 RM 7.20 / 2.25 sen/kWh 43.50 / 13.59 sen/kWh 50.90 / 15.91 RM 7.20 / 2.25

For the �rst 200 kWh (1 -200 kWh) per monthFor the next kWh (201 kWh onwards) per monthThe Minimum Monthly Charge isTari� C1 - Medium Voltage General Commercial Tari�For each kilowatt of maximum demand per monthFor all kWhThe Minimum Monthly Charge is

RM/kW 25.90 / 8.09 30.30 / 9.47 sen/kWh 31.20 / 9.75 36.50 / 11.41 RM 600.00 / 187.50 600.00 / 187.50 Tari� C2 - Medium Voltage Peak/O�-Peak Commercial Tari�

For each kilowatt of maximum demandper month during the peak periodFor all kWh during the peak periodFor all kWh during the o�-peak periodThe Minimum Monthly Charge is

RM/kW 38.60 / 12.06 45.10 / 14.09 sen/kWh 31.20 / 9.75 36.50 / 11.41sen/kWh 19.20 / 6.00 22.40 / 7.00 RM 600.00 / 187.50 600.00 / 187.50

Tari� D - Low Voltage Industrial Tari�For overall monthly consumption between0-200 kWh per month:For all kWhThe Minimum Monthly Charge isFor overall monthly consumption more than200 kWh per month:For all kWh (from 1kWh and above)The Minimum Monthly Charge is

For the �rst 200 kWh (1 -200 kWh) per monthFor the next kWh (201 kWh onwards) per monthThe Minimum Monthly Charge is Tari� Ds – Special Industrial Tari�(for consumers who qualify only)For all kWhThe Minimum Monthly Charge isTari� E1 - Medium Voltage General Industrial Tari�For each kilowatt of maximum demand per monthFor all kWhThe Minimum Monthly Charge isTari� E1s – Special Industrial Tari�(for consumers who qualify only)For each kilowatt of maximum demand per monthFor all kWhThe Minimum Monthly Charge isTari� E2 - Medium Voltage Peak/O�-Peak Industrial Tari�For each kilowatt of maximum demandper month during the peak periodFor all kWh during the peak periodFor all kWh during the o�-peak periodThe Minimum Monthly Charge isTari� E2s - Special Industrial Tari�(for consumers who qualify only)For each kilowatt of maximum demandper month during the peak periodFor all kWh during the peak periodFor all kWh during the o�-peak periodThe Minimum Monthly Charge isTari� E3 - High Voltage Peak/O�-Peak Industrial Tari�For each kilowatt of maximum demandper month during the peak periodFor all kWh during the peak periodFor all kWh during the o�-peak periodThe Minimum Monthly Charge isTari� E3s - Special Industrial Tari�(for consumers who qualify only)For each kilowatt of maximum demandper month during the peak periodFor all kWh during the peak periodFor all kWh during the o�-peak periodThe Minimum Monthly Charge is

sen/kWh 34.50 / 10.78 RM 7.20 / 2.25

sen/kWh 37.70 / 11.78 RM 7.20 / 2.25 sen/kWh 38.00 / 11.87sen/kWh 44.10 / 13.78 RM 7.20 / 2.25 sen/kWh 35.90 / 11.22 42.70 / 13.34 RM 7.20 / 2.25 7.20 / 2.25

RM/kW 25.30 / 7.91 29.60 / 9.25 sen/kWh 28.80 / 9.00 33.70 / 10.53 RM 600.00 / 187.50 600.00 / 187.50 RM/kW 19.90 / 6.22 23.70 / 7.41 sen/kWh 28.30 / 8.84 33.60 / 10.50 RM 600.00 / 187.50 600.00 / 187.50

RM/kW 31.70 / 9.91 37.00 / 11.56

sen/kWh 30.40 / 9.50 35.50 / 11.10 sen/kWh 18.70 / 5.84 21.90 / 6.84 RM 600.00 / 187.50 600.00 / 187.50

RM/kW 27.70 / 8.65 32.90 / 10.28 sen/kWh 28.30 / 8.84 33.60 / 10.50 sen/kWh 16.10 / 5.03 19.10 / 5.97 RM 600.00 / 187.50 600.00 / 187.50

RM/kW 30.40 / 9.50 35.50 / 11.09

sen/kWh 28.80 / 9.00 33.70 / 10.53sen/kWh 17.30 / 5.41 20.20 / 6.31 RM 600.00 / 187.50 600.00 / 187.50

RM/kW 24.40 / 7.63 29.00 / 9.06

sen/kWh 26.70 / 8.34 31.70 / 9.91sen/kWh 14.70 / 4.59 17.50 / 5.47 RM 600.00 / 187.50 600.00 / 187.50

Source: Tenaga Nasional Berhad - www.tnb.com.my

Existing Rates(1 June 2011)

New Rates(1 January 2014)UnitTari� Category

New Structure

New Structure

Sabah

Electricity Rates

Sabah Electricity Sdn. Bhd. (SESB) generates and distributes electricity in the State of Sabah and the Federal Territory of Labuan, Malaysia's International O�shore Financial Centre. E�ective 1st January 2014, the new electricity tari� for Sabah is as follows:

per kWh

Tari� CM1 (Low Voltage Commercial Tari�)

1st 200kWh(1-200 kWh)/monthNext kWh(201 kWh onwards)/month Minimum charge per month: RM15 (US$4.69)

Tari� CM2 (Medium Voltage General Commercial Tari�) All unitsFor each kW of maximum demand per monthMinimum charge per month: RM1,000 (US$312.50)

Tari� CM3 (Medium Voltage Peak/O�-Peak Commercial Tari�)For all kWh during the peak period For all kWh during the o�-peak period For each kW of maximum demand per month during peak period The minimum monthly charge is RM1,000 (US$312.50)

US centsCommercial Tari�s - for o�ces, shops, restaurants and hotels

sen

38.50

39.50 12.00 12.30

32.4023.20

10.10 7.25

32.40

19.50

32.60

10.10

6.10

10.20

per kWh

Tari� ID1 (Low Voltage Industrial Tari�)All unitsMinimum charge per month: RM15 (US$4.69)

Tari� ID2 (Medium Voltage General Industrial Tari�) All unitsFor each kW of maximum demand per monthMinimum charge per month: RM1,000 (US$312.50)

Tari� ID3 (Medium Voltage Peak/O�-Peak Industrial Tari�)

For all kWh during the peak period For all kWh during the o�-peak period For each kW of maximum demand per month during peak period The minimum monthly charge is RM1,000 (US$312.50)

US centsIndustrial Tari� - for factories sen

37.60 11.80

26.80

21.75

8.40

6.80

28.6018.0028.00

8.905.608.80

SarawakSyarikat SESCO Berhad (SESCO) generates and distributes electricity in Sarawak.

per kWh

Tari� C1- Commercial1st 100 units per monthFor the next 4900 units per monthFor each additional units per monthMinimum charge per month: RM10 (US$3.12)Tari� C2 - Commercial Demand All unitsFor each kW of maximum demand per month:RM16 (US$5.00)Minimum charge per month: RM16 (US$5.00) per kW x billing demand

Tari� C3 - Commercial Peak / O� Peak DemandPeak period (0700-2400 hours) O�-peak period (0000-0700 hours) For each kW of maximum demand per month during peak period: RM20 (US$6.25) Minimum monthly charge: RM20 (US$6.25) per kW x billing demand

US centsCommercial Tari�s - for o�ces, shops, restaurants and hotels sen

25.00

14.40 7.814.50

25.00 7.81

40.0034.0030.00

12.5010.609.40

per kWh

Tari� I1- Industrial1st 100kWh For the next 2900 units per monthFor each additional units per monthMinimum charge per month: RM10 (US$3.13)

Tari� I2 - Industrial Demand All unitsFor each kW of maximum demand per month:RM16 (US$5.00)Minimum charge: RM16 (US$5.00) per kW x billing demand

Tari� I3 - Industrial Peak / O� Peak DemandPeak period (0700-2400 hours) O�-peak period (0000-0700 hours) For each kW of maximum demand per month during peak period: RM20 (US$6.25) Minimum monthly charge: RM20 (US$6.25) per kW x billing demand

US centssen

23.40

14.40 7.304.50

22.20 6.90

40.0030.0027.00

12.509.408.40

Industrial Tari� - for factories

Source: Syarikat SESCO Berhad - www.sesco.com.my

Source: Sabah Electricity Sdn. Bhd. - www.sesb.com.my

Utilities


Water Rates

ln Malaysia, state governments are responsible for the development, operation and maintenance of water supplies. Entities for Water Supply Authorities in Malaysia are; Public Works Department, Water Supply Department, Water Supply Board and Water Supply Company.

Stateper m³

RM

1.7217.20

1.65

1.801.70

20.00

1.1550.00

0.951.15

15.00

24.201.21

20.900.99

0.830.95

18.70

2.072.28

36.00

JohorIndustrial/Commercial 0 - 35m³ More than 35m³ Minimum chargeKedahCommercial 0 - 50m³ 51 – 200m3 201 – 350m3 More than 350m³ Minimum charge(including high rise residential building, commercial building, shopping complex, plantation, farming, and swimming pool except hotel’s swimming pool)Industrial/ Hotel/ Construction(temporary supply) 0 – 1,000 m³ 1,001 – 10,000 m³ 10.001 – 50,000 m³ More than 50,001 m³ Minimum charge(including swimming pool and theme park)Special Industry 0 – 10,000 m³ 10,001 – 50,000 m³ More than 50,000 m³ Minimum charge

KelantanIndustrial Minimum charge

Selangor / Federal Territory of Kuala Lumpur & PutrajayaIndustrial/Commercial 0 - 35 m³ More than 35 m³ Minimum charge(inclusive of public swimming pool, service apartments and shop houses)TerengganuIndustrial Minimum chargeCommercial Less than 70 m³ More than 70 m³ Minimum charge

Sarawak (Bintulu)Industrial 0 - 23 m³ (Minimum charge) More than 23 m³

Commercial 0 - 23 m³ More than 23 m³

Domestic/Commercial 1 - 25 m³ More than 25 m³ Minimum charge

0.545.40

0.520.530.566.25

1.401.601.802.10

15.00

1.051.151.20

15.00

2.602.96

25.00

1.401.501.601.80

15.00

0.440.500.560.664.69

0.330.360.384.69

0.810.937.81

0.440.470.500.564.69

0.3615.63

0.300.364.69

0.650.71

11.25

7.560.38

6.530.31

0.260.305.84

US$

Commercial 0 - 50m³ More than 50m³ Minimum charge

1.761.80

17.70

0.550.565.50

MelakaIndustrial/Commercial 0 - 50m³ 51 – 100m3 More than 100m³ Minimum charge

PerakIndustrial/Commercial 0 - 10 m³ 11-20 m³ More than 20 m³ Minimum charge

1.201.401.61

12.00

0.380.440.503.75

Negeri SembilanIndustrial/Commercial 0 - 35m³ More than 35m³ Minimum charge

1.501.60

15.00

0.470.504.69

Pahang Industrial/Commercial(Industrial use in the approved industrial zones) 0 - 227 m³ More than 227 m³ Minimum charge

Trade Minimum charge

Part-Trade Minimum Charge

Ports

0.920.84

30.00

0.290.269.38

1.4520.00

0.456.25

0.9910.00

0.313.13

1.45 0.45Pulau PinangIndustrial/Commercial 0 - 20 m³ 21 - 40 m³ 41 - 200 m³ More than 200 m³ Minimum charge

Trade (Special) Flat rate per m³ Minimum charge

Trade (Shipping) Flat rate per m³ Minimum charge

0.660.891.151.27

10.00

1.5210.00

10.002.54

0.210.280.360.403.13

0.483.13

3.130.79

Stateper m³

RM US$

1.308.001.10

PerlisIndustrial/Commercial Trade Minimum charge Part - Trade Minimum charge

0.412.500.341.565.00

0.904.00

Sabah & Federal Territory of LabuanCommercial Minimum charge

0.281.25

0.971.0622.00

0.830.95

18.70

1.051.32

24.20

Sarawak (Kuching, Sibu, Sri Aman, Miri, Limbang, Sarikei, Kapit)Commercial 1 - 25 m³ More than 25 m³ Minimum chargeDomestic/Commercial 1 - 25 m³ More than 25 m³ Minimum chargeIndustrial (except for Kuching and Sibu) 1 - 25 m³ More than 25 m³ Minimum charge

0.300.336.88

0.260.305.84

0.330.417.56

0.951.2022.00

0.880.96

20.00

0.750.86

17.00

Sarawak (Other parts of Sarawak) Industrial 0 - 25 m³ More than 25 m³ Minimum charge

Commercial 0 - 25 m³ More than 25 m³ Minimum charge

Domestic/Commercial 0 - 25 m³ More than 25 m³ Minimum charge

0.300.386.88

0.280.306.25

0.230.275.31

Source: National Water Services Commission – www.span.gov.my

14

Utilities - Sewerage Rates Sewerage services in Malaysia are managed by Indah Water Konsortium Sdn. Bhd, which is wholly owned by the Minister of Finance Incorporated. The company operates in 87 local authorities except those in district of Johor Bahru, Pasir Gudang and KEJORA in Johor, Kelantan, Ketengah in Terengganu, Sabah and Sarawak.

Domestic Customers

Industrial CustomersPremises receiving connected sewerage services

Premises with individual septic tanks

RM2.50 (US$0.78)per month

RM2.00 (US$0.63)per month

Monthly sewerage services charges for commercial premises is the sum of the Basic Charge based on the premises’ Annual Value and the Excess Charge based on average water consumption in excess of 100 meter cube (m³).

Annual Value of PropertyPremises receiving

connected sewerage services

Premises with individual

septic tanks

Domestic Premises and Government (category A-E) quarters receiving connected sewerage services

Domestic Premises and Government quarters with individual septic tanks

Houses in village/new village, or estates with individual septic tanks or receiving connected sewerage services

Low cost houses and Government quarters (in categories F,G,H and I as defined by the Government General Orders) with individual septic tanks or receiving connected sewerage services

RM2 (US$0.63) per month




Commercial Customers

Monthly basic charge

RMRM US$ US$RM US$

14

2,000 or less 2,001 - 5,0005,001 - 10,00010,001 - 20,00020,001 - 30,00030,001 - 40,00040,001 - 50,00050,001 - 60,00060,001 - 70,00070,001 - 80,00080,001 - 90,00090,001 - 100,000100,001 - 200,000200,001 - 400,000400,001 - 600,000600,001 - 800,000

800,001 - 1,000,0001,000,001 - 3,000,0003,000,001 - 5,000,0005,000,001 - 7,000,000More than 7,000,000

625 or less626 - 1,563

1,564 - 3,1253,126 - 6,2506,251 - 9,3759,376 - 12,50012,501 - 15,62515,626 - 18,75018,751 - 21,87521,876 - 25,00025,001 - 28,12528,126 - 31,25031,251 - 62,50062,501 - 125,000125,001 - 187,500187,501 - 250,000250,001 - 312,500312,501 - 937,500

937,501 - 1,562,5001,562,501 - 2,187,500More than 2,187,500

81420262932353841444750180495522

1,9802,1604,3208,8009,2009,600

346891011121314151656155163619675

1,3502,7502,8753,000

7814192123252729313335120330348

1,3201,4402,8805,4006,0006,600

23467788910101138103109413450900

1,6881,8752,063

Monthly Excess Charge

Excess ChargeWater UsageUp to 100 m³

More than 100 m³More than 200 m³

No charge30 sen (US$0.094) per m³45 sen (US$0.14) per m³

The excess charges are subject to an annual revision based on the water consumption data for the previous year that is obtained from the Water Authority.

Source: Indah Water Konsortium Sdn Bhd - www.iwk.com.my

Utilities


Scheduled Waste Treatment Rates Kualiti Alam Sdn. Bhd. is the designated company providing o�-site scheduled waste treatment disposal services in Peninsular Malaysia. Its waste management centre is located at Bukit Nanas in Negeri Sembilan. Non-scheduled wastes, collection and disposal rates vary according to location and contractor.

Mineral Oil WastesWastes containing lubricating oil, hydraulic oil, etc.

Organic Chemical Wastes Containing Halogens and/or Sulphur > 1%Freon, PVC wastes, chloroform, solvents, capacitors and transformers containing PCB, etc.

Waste Solvents Containing Halogens and/or Sulphur < 1%Acetone, alcohols (eg. ethanol, methanol), benzene, turpentine, xylene, etc. Waste should be pumpable, containing < 50% water and 18MJ/kg caloro�c value

Organic Chemical Wastes Containing Halogens and/or Sulphur < 1%Glue, latex, paint, phenol, printing ink, synthetic oils, soap, epoxy, etc.

Wastes Containing MercuryMercury, vapour lamps, COD-�uids, mercury batteries, etc.

Pesticide WastesInsecticides, fungus and weed killers, rat poison, etc

Inorganic WastesAcids, alkaline, sodium hypochlorite, inorganic salts, metal hydroxide sludge, chromate and cyanide waste, etc.

MiscellaneousMedicine wastes, lab-packs, asbestos wastes, mineral sludges, isocyanates (MDI,TDI), batteries, etc.

Waste Group Waste Type

A

B

C

H

K

T

X

Z

Organic Wastes for Incineration

Waste Group

Packaged Waste*Pumpable Liquid Solid

Bulk WastePumpable Liquid Solid

*Note: Packaged waste refer to wastes packed in standard 200-litre drums or 1m3 PP Bags.

US$

Waste Group

Waste GroupPackaged Waste*

per tonne / per palletWaste in Bulk

per tonne / per pallet

253 239

per tonne / per palletper tonne / per palletRMUS$RM US$RM US$RM

Inorganic Waste for Solidi�cation

Tenorm Waste for Incineration


per tonne / per palletBulk Waste


1250

Liquid Inorganic Wastes for Physical/Chemical Treatment

ABC

H/ZT

8103,1501,3501,8903,150

253984422591984

-3,600

-2,7903,600

-1,125

-872

1,125

630--

1,800-

---

2,700-

---

844-

197--

563-

Z

US$RM US$RM

X / Z

US$RM US$RM

US$RM US$RM

800-litre Pallet Tankper tonne / per pallet

200-litre Drumper tonne / per pallet

4000 Not Applicable

Acid Waste Without Chromate (X)Alkaline Waste Without Cyanide (X)

Chromate Waste (X)Cyanide Waste (X)Mercury Waste (K)

1,4401,4401,8001,8003,600

450450563563

1,125

506506619619

1,181

1,6201,6201,9801,9803,780

765810

16

15

Scheduled Waste Treatment Rates Kualiti Alam Sdn. Bhd. is the designated company providing o�-site scheduled waste treatment disposal services in Peninsular Malaysia. Its waste management centre is located at Bukit Nanas in Negeri Sembilan. For non-scheduled wastes, collection and disposal rates vary according to location and contractor.

Mineral Oil WastesWastes containing lubricating oil, hydraulic oil, etc.

Organic Chemical Wastes Containing Halogens and/or Sulphur > 1%Freon, PVC wastes, chloroform, solvents, capacitors and transformers containing PCB, etc.

Waste Solvents Containing Halogens and/or Sulphur < 1%Acetone, alcohols (eg. ethanol, methanol), benzene, turpentine, xylene, etc. Waste should be pumpable, containing < 50% water and 18MJ/kg caloro�c value

Organic Chemical Wastes Containing Halogens and/or Sulphur < 1%Glue, latex, paint, phenol, printing ink, synthetic oils, soap, epoxy, etc.

Wastes Containing MercuryMercury, vapour lamps, COD-�uids, mercury batteries, etc.

Pesticide WastesInsecticides, fungus and weed killers, rat poison, etc

Inorganic WastesAcids, alkaline, sodium hypochlorite, inorganic salts, metal hydroxide sludge, chromate and cyanide waste, etc.

MiscellaneousMedicine wastes, lab-packs, asbestos wastes, mineral sludges, isocyanates (MDI,TDI), batteries, etc.

Waste Group Waste Type

A

B

C

H

K

T

X

Z

Organic Wastes for Incineration

Waste Group

Packaged Waste*Pumpable Liquid Solid

Bulk WastePumpable Liquid Solid

*Note: Packaged waste refer to wastes packed in standard 200-litre drums or 1m3 PP Bags.

US$

Waste Group




253 239

per tonne / per palletper tonne / per palletRMUS$RM US$RM US$RM

Inorganic Wastes for Solidi�cation

Tenorm Waste for Incineration


per tonne / per palletBulk Waste


1250

Liquid Inorganic Wastes for Physical/Chemical Treatment

ABC

H/ZT

8103,1501,3501,8903,150

253984422591984

-3,600

-2,7903,600

-1,125

-872

1,125

630--

1,800-

---

2,700-

---

844-

197--

563-

Z

US$RM US$RM

X / Z

US$RM US$RM

US$RM US$RM

800-litre Pallet Tankper tonne / per pallet

200-litre Drumper tonne / per pallet

4000 Not Applicable

Acid Waste Without Chromate (X)Alkaline Waste Without Cyanide (X)

Chromate Waste (X)Cyanide Waste (X)Mercury Waste (K)

1,4401,4401,8001,8003,600

450450563563

1,125

506506619619

1,181

1,6201,6201,9801,9803,780

765810

Utilities

Inorganic Waste for Direct Land�ll




Rubber Sludge Waste for Rubber Sludge Land�ll

Encapsulation Cimentation

*Note : Packaged waste refer to wastes packed in standard 200-litre drums or 1m3 PP Bags.

Transportation RatesPer Pallet (RM)

1st Tier 2nd Tier

min. 18 pallet above 18 pallet

Per Metric Tonne

Contaminated Crushed Drum and Other

Contaminated Waste

16.5318.6718.9720.5024.7925.7026.3235.5056.3056.6144.4557.2257.53

8.269.339.49

10.2512.3912.8513.1617.7528.1528.3122.2328.6128.76

20.6623.3323.7225.6330.9832.1332.8944.3770.3870.7655.5671.5371.91

52.8859.7360.7165.6179.3282.2584.21

113.59180.17181.15142.24183.11184.09

26.4429.8730.3632.8039.6641.1342.1156.7990.0990.5871.1291.5692.04

66.1074.6675.8982.0199.14

102.82105.26141.98225.22226.44177.80228.89230.11

US$RM US$RMX / Y 495 155 450 141




US$RM US$RMX 700 219 Not applicable

Gas and Fuel Costs

Per litre Per kg

Petrol (Unleaded)- Retail- Bulk Consumers *

Diesel- Retail- Bulk Consumers *

Medium Fuel Oil

Note: Kuala Lumpur prices quoted* Prices �uctuate from time to time based on contracts and current crude oil market condition.

LPG- Bottled- Bulk Consumers *

Waste Group (Z)Packaged Waste*


US$RM

1,500 469 Dry Cell Batteries and Other Miscellaneous Waste

Waste Group (Z)Packaged Waste*


US$RM

900 281

US$RM US$RM US$RM

KM STATE

114248274374652722760

105011521166

11901240

Negeri SembilanKuala Lumpur (Wilayah Persekutuan)

MelakaSelangor

PerakJohor

PahangPulau PinangTerengganu

KedahKedah (Kulim)

KelantanPerlis

Note: For waste on pallets, the rates are quote in 2 tiers. The 1st tier is for a minimum of 18 pallets and the 2nd is for any pallet above the minimum 18 pallets in the same consignment.

Source: Kualiti Alam Shd. Bhd. - www.kualitialam.com.

US$RM US$RM

2.102.75

2.002.53

2.03

0.660.86

0.630.79

0.63

0.591.09

1.903.52


Telecommunications Rates

Telephone Charges

Under the Equal Access Regime, telephone subscribers in Malaysia can select any network from three telephone companies for their national and international calls. As for cellular phone users, there are currently three service operators to choose from. The government has introduced the concept of tari� ceilings for �xed line and cellular services. The rates depend on market competition as they are not regulated. The three telecommunications service operators may set their rates at par or below the ceiling rates.

Fixed Telephone/Direct Exchange Line

TM o�ers both published and customised rates. The published rates are as shown below. However, for business /consumers, Telekom Malaysia o�ers customised packages tailored to the business / consumers needs for local STD or International. Appropriate technology shall be deployed to deliver the service level required by the customers.

Local Calls

Upon subscription for basic telephone service, an individual direct exchange line and a telephone set in a range of colours for selection is provided. A basic monthly rental will be levied while additional phone sets to be used as extensions can be provided at minimal additional rental.

Costs Doing Business in Malaysia

Price/Tari�

Initial Deposit

Stamp Fee

US$RM US$RM

Residental Corporate Consumers

75

10

23.44

3.13

200 - 500

10

62.50 - 156.25

3.13

Rental Charges

Exchange Line Capacity

Peninsular Malaysia

25

13

13

Sabah/Sarawak

RM RM

Residental ResidentalCorporateConsumer

CorporateConsumer

Exceeding 1000 lines

501 - 1000 lines

500 lines & below

RM RM25

13

13

45

45

20

40

40

20

18

Utilities 18

Initial Charges

Installation(Payment to Telekom Malaysia)Wiring*(Payment to contractor appointed by Telekom Malaysia)Existing wiringNew wiring

*Note : RM50 (US$15.63) is charged for the �rst 5 metres and RM5 (US$1.56) is charged for every additional1 metre. The charges are also applicable for the external removal (ER)

Reconnection Fee Service reconnection fee for a subscriber’s service that has been temporarily disconnected.

50

10

30

50

Call Charges

Local Calls 8 sen (US$0.03) for the �rst 2 minutes or part thereof and 4 sen (US$0.01) for each subsequent minute or part thereof.

Long Distance Call With IDD service, customers can directly dial overseas without the assistance of an operator. This facility allows customers to enjoy cheaper and faster overseas connection. Charges for IDD calls are itemised in the telephone bill.

National Calls National calls are self-dialled calls from a town to another town beyond the adjacent charge area.

MTX Area Fixed line to

Mobile

Band A (Not Exceeding 50km)

Band B (50km - 150km)

Band C (Exceeding 150km)

Full Rate7.00 a.m. - 6.59 p.m.

Reduced Rate7.00 p.m. - 6.59 a.m.

Operator Assisted*(charge per 3 mins)

0.10/50 seconds

0.10/20 seconds

0.10/7 seconds

Note: *A service charge of RM1.50 (US$0.47) is levied for the e�ective call made via Operator Assisted service MTX denotes Mobile Telephone Exchange Area

Note: * Currently, Telekom Malaysia charges for each 75 second ** Operator Assisted - Service charge per e�ective call is RM1.50 (US$0.47) - Per block of 3+3

Call Charges From Fixed Line phones to Mobile Phones

Call Charges from Fixed Line phones to Fixed Line Phones

Band L (Within MTX)

Bande M (Adjacent MTX)

Bande N (Non-Adjacent MTX)

Full rate9.00 a.m. - 8.59 p.m.



15.63

9.38

15.63

3.13

Distance (km)Fixed line to Fixed line

US$RM

US centsRM US centsRM US centsRM0.03/

50 seconds

0.03/20 seconds

0.03/7 seconds

0.10/60 seconds*

0.10/40 seconds

0.10/14 seconds

0.03/60 seconds

0.03/40 seconds

0.03/14 seconds

0.35

0.90

2.70

0.11

0.28

0.84

US centsRM US centsRM US centsRM0.10/

20 seconds

0.10/8.6 seconds

0.10/8.6 seconds

0.03/20 seconds

0.03/8.6 seconds

0.03/8.6 seconds

0.10/30 seconds

0.10/15 seconds

0.10/15 seconds

0.03/30 seconds

0.03/15 seconds

0.03/15 seconds

2.10

2.10

2.10

0.66

0.66

0.66

Utilities


Call Charges from Fixed line phones to Neighboring countries

Border Area to Singapore/Brunei

Standard Rate Operator Assisted*(charge per 3 mins)

0.10/20 seconds 0.90

Note: * Operator Assisted - Service charge per e�ective call is RM1.50 (US$0.47)

Full Rate7.00 a.m. - 6.59 p.m.



Rest of Peninsular Malaysia to Singapore#

Sabah/Sarawak to Singapore

Reste of Sabah/Sarawak to Brunei#

Note : * Operator Assisted - Service charge per e�ective call is RM1.50 (US$0.47) # Denotes area other than border area

International Direct Dial Service (IDD)

Country Country Code Time Di�erence (hours)

Rate per minute(Standard Rate)

AustraliaChina

GermanyJapan

UKUSA

61864981441

0 to +20-7+1-8

-13 to -16

0.902.401.801.800.900.90

Note: IDD calls are charged in blocks of 6 seconds or part thereof. The charge for each block depends on the country to which the IDD call is made.

For example, if you call Australia and the call lasts for 10 minutes and 20 seconds, the charge will be computed as follows:

Total duration = 10 minutes and 20 secondsCharge rate to Australia = RM0.09 (US$0.03) per block of 6 seconds Total duration (in seconds) = (10 minutes x 60 seconds) + 20 seconds = 620 secondsTotal unit charge blocks = 620 seconds /6 seconds = 104 unit blocksTotal charge = RM0.09 (US$0.03) x 104 = RM9.36 (US$2.93)

19

0.03/20 seconds 0.28

0.280.750.560.560.280.28


US centsRM RM

US centsRM US centsRM RM0.10/

3.1 seconds

0.10/2.3 seconds

0.10/3.1 seconds

0.03/3.1 seconds

0.03/2.3 seconds

0.03/3.1 seconds

0.10/5.8 seconds

0.10/4.6 seconds

0.10/5.8 seconds

0.03/5.8 seconds

0.03/4.6 seconds

0.03/5.8 seconds

6.00

7.80

6.00

1.88

2.44

1.88

US$

US$

RM US$

20

Internet Services

In Malaysia, there are several licensed Internet Service Providers (ISPs) and amongst them are TM Net Sdn. Bhd. (Telekom Malaysia Berhad), JARING (MIMOS Bhd.), DiGiNet (DiGi Telecommunications Sdn Bhd), TimeNet (TT dotcom Sdn Bhd) and Maxis Broadband Sdn Bhd.

There are multiples of 155Mbps (STM1), 34Mbps (E3) and 2Mbps (E1) connections in the nationwide backbone. TM Net has peering arrangement with Jaring and other local ISPs from 2Mbps capacity. Examples of services available provided by the two major ISPs TM Net and JARING are:

ServicesJARING

ISP TM Net

Details

Product CategoryInternetCharges

(per minute)

Call Charges (per minute)

Other ChargesRegistration

fee (One time)

Annual subscription

fee

Note : Dial-up short code – 1515 & 1525 (TM Net); 1511 (JARING) TELCO - Telecommunication Company

Utilities 20

Internet Services. Dialup (PSTN/ISDN)

1525

1515

Residential

Residential

Organisation

Organisation

1 cents

3 cents

3 cents

2 cents

2 cents

RM10(US$3.13)

RM50(US$15.63)

RM10(US$3.13)

RM50(US$15.63)

RM24(US$7.50)

RM60(US$18.75)

RM24(US$7.50)

RM60(US$18.75)

. Dedicated Access

. O�ered to Corporate customers and organisations . Charges based on speed . Details can be provided upon request.

BroadbandServices

. TM Net - O�ers through �xed and wireless (residential, corporations & SMEs) . JARING - O�ers through �xed line (corporate) and wireless (residential & corporate)

Data CentreServices

TM Net . 10 data centres nationwide . Minimum internet connectivity 155Mbps collocation, hosted managed services, business continuity, disaster recovery services . Tier 3 / Tier 4 data centre Virtual Private

Network (VPN) . This secure ISP based private network o�ered by both TM Net & JARING to corporate customers & organisations. . Details of charges can be provided upon request (Refer contacts below)

Satellite Services . An alternative to the �xed terrestrial line and uses C-band transponder. Coverage anywhere in the country as well as some parts of the Asia- Paci�c region. Satellite hub is located in Kuala Lumpur

Other Services . For details about other services o�ered by both TM Net & JARING, please visit www.tm.net.my & www.jaring.my

1.5 cents

2.5 cents 2.5 cents

Utilities


Kota Kinabalu 26,28884,120 17,34955,158 198,750636,000 162,806520,980

11,84337,896 7,05722,583 81,384260,430 59,886191,634Kota Bahru

2221

Digital Leased LineInternationalDestinations

(FromMalaysia)

Annual Charges for 64Kbps Circuits Annual Charges for 2Mbps Circuits

(1) Normal Price (2) MSC Price (1) Normal Price (2) MSC Price

US$RM US$RM US$RM US$RMAustralia 17,046 16,859 32,539 29,95254,548 53,948 104,124 95,846

France 51,466 46,989164.692 150,366n.a. n.a. n.a. n.a.

Germany 51,466 46,989164.692 150,366n.a. n.a. n.a. n.a.

Indonesia 8,609 8,421 27,263 25,20327,548 26,948 87,240 80,650

Japan 10,015 9,828 32,917 30,29432,048 31,448 105,333 96,942

South Korea 10,015 9,828 32,917 30,29432,048 31,448 105,333 96,942Thailand 8,609 8,421 27,263 25,20327,548 26,948 87,240 80,650

UK 51,466 46,989164.692 150,366n.a. n.a. n.a. n.a.

USA 35,405 32,531113,297 104,099n.a. n.a. n.a. n.a.

Note: The price is based on Malaysia half circuit only. For France, Germany, UK & USA, 64Kbps pricing is not applicable as these region only o�er 2Mb and above. n.a. – Not applicable

DomesticDestinations

(FromKuala Lumpur)

Annual Charges for 64Kbps Circuits Annual Charges for 2Mbps Circuits

(1) Normal Price (2) MSC Price (1) Normal Price (2) MSC Price

US$RM US$RM US$RM US$RMBkt. Damansara 3,37510,800 2,8509,120 16,96954,300 13,71643,890

7,68824,600 4,09713,110 47,625152,400 30,28196,900Seremban

8,63327,624 4,77015,625 55,303176,970 37,014118,446Melaka

9,41330,120 5,32617,043 61,641197,250 42,572136,230Ipoh

12,83341,064 7,76324,841 89,428286,170 66,939214,206Kangar

12,21839,096 7,32423,438 84,431270,180 62,558200,184Alor Setar

9,71331,080 5,54017,727 64,078205,050 44,906143,700Kuantan

KualaTerengganu

11,13835,640 6,55520,976 75,656242,100 54,863175,560

11,21335,880 6,60821,147 76,266244,050 55,397177,270Penang

11,22835,928 6,61921,181 76,388244,440 55,504177,612Johor Bahru

21,42868,568 13,88744,437 159,263509,640 128,179410,172Kuching

Note: 1. Refers to normal price for customers 2. Refers to special price for Malaysia's Multimedia Super Corridor (MSC) registered companies from the de�ned zone.

Dedicated access services are currently o�ered to corporate customers and organisations. The normal range of the service start from 64Kbps up to 2 Mbps through various media such as leased line, wireless, �ber, SDSL and satellite.

Voice over Internet Protocol (VoIP)

The subscribers can use this VoIP service via �xed line, mobile or PC. The main service providers of VoIP service are TM Net Sdn. Bhd., Jaring, Time dotcom and NasionCom. The VoIP call charges provided by ISPs in Malaysia range from:

Per minute

Local calls (subject to the call destination)International calls (subject to the countries)

0.05 - 0.080.05 - 2.19

0.15 - 0.250.15 - 7.00

VoIPUS$RM

Costs Doing Business in Malaysia

2222

Internet Data Centre (IDC)

This service o�ers co-location and hosting services to customers. IDC o�ers the latest physical environment necessary to keep customers' servers running at a very high speed access for 24 hours a day, 7 days a week and 365 days a year. Nationwide, TM Net and JARING have few data centres located at major towns with 155 Mbps connectivity.

Co-location service allows customers to place a portion or all of client systems within the IDC. The client can cut down on ongoing network costs and scale Internet operations easily with the growth of business.

TM Net and JARING also provide professionally managed services such as administration services, backup services, load balancing, security services and managed security monitoring services.

Broadband Services

TM Net and JARING o�er broadband service using �xed and wireless technology to both residential and corporate customers.

The wireless broadband service o�ered by TM Net and JARING is available in major towns and is being extended to other areas nationwide.

Satellite Services

VSAT stands for Very Small Aperture Terminal. It is a small satellite dish that is capable of both receiving and sending satellite signals. VSAT systems can be designed to serve both broadcast and interactive applications whether data, voice or video, which are now being served by terrestrial lines.

TM o�ers 2 types of VSAT services which are :

i) VSAT StarNetVSAT StarNet services bene�ts from the latest and best VSAT technology in the market. It is 100% IP network to support the IP market. It o�ers highly reliable, �exible support of integrated multimedia communications. It can cater data, internet and telephony in a single platform. The available bandwidth is ranging from 9.6 kbps up to 2,048 kbps.

Value Added Services • Internet Access • Telephony o Private telephony - Voice communication among VSAT StarNet network - No Local number o No Local number - Voice communication to PSTN connection - Provide local number with normal PSTN charges

ii) VSAT Direct VSAT Direct is a hubless communication network that provides single carrier per channel for data to remote locations via satellite with �exible multi-channel communications for public, corporate and government applications. The available bandwidth ranges from 64 kbps up to 2048 kbps duplex. Its point-to-point or mesh architecture is useful for providing inter-connectivity amongst relatively high volume VSATs utilisation.

Three types of packages are currently available :

Private NetworkDescription Internet packagesTelephony

(2 phone lines)

The One Time Charge (OTC) fee varies depending on the packages subscribed.

TM is using Measat-3 and JSat as the satellite transponder. The coverage for satellite services is anywhere in the country and also covers some part of Asia-Paci�c.

9.6kbps – 2Mbps

9.6kbps – 2Mbps Best e�ort

Not applicable

Not applicable

Not applicable

RM1,014RM1,499RM1,199

Uplink (Kbps)Downlink (Kbps)

Technology

MonthlyCharges

Depends onrequirements

128kbps 256kbps

384kbps 1Mbps

(US$375) (US$468) (US$317)

Dedicated bandwidth

Source: Telekom Malaysia - www.tm.com.my TM Net - www.tm.net.my JARING - www.jaring.my

Utilities


444.00504.00564.00

1,262.002,402.002,372.002,906.00968.00

1,468.003,302.001,940.002,318.002,348.00

19.8023.200.00

59.80194.80240.00240.0056.40

103.40197.80197.80197.80211.00

55.3762.8570.33

157.37299.53295.79362.38120.71183.06411.76241.92289.05292.80

519.17590.05634.33

1,479.172,896.332,907.793,508.381,145.111,754.463,911.562,379.722,804.852,851.80

Transportation Costs

Haulage base: Port Klang (North Port)

Area

Haulage Rates Road Tolls

12.47% Period from 1st May 2006

Ocean Freight Rates

Rates quoted are subject to:

• THL/THD/DOC and EDI • BAF/ CAF/ WAR RISK / PEAK SEASON surcharges• Changes based on market condition.

From Port Klang to:20-ft container

23

450 900

162.24184.39198.23462.24905.10908.68

1,096.37357.85548.27

1,222.36743.66876.52891.19

Transportation Costs

Container Haulage Rates

20’ & 40’ 20’ & 40’

US$RM(RM) (RM)

FAF Total

PORT KLANG (Shah Alam)PETALING JAYA (Sungai Way)SELANGOR (Banting)PERAK (Tanjung Malim)PENANG (Butterworth / Seberang Prai)KEDAH (Kulim)PERLIS (Kangar)NEGERI SEMBILAN (Nilai)MELAKA (Air Keroh Industrial Area)KELANTAN (Kota Bharu)PAHANG (Kuantan)TERENGGANU (Kerteh)JOHOR (Pasir Gudang)

40-ft container

US$ US$

AUSTRALIA (Main Ports)

CHINA (Shanghai)

EUROPE (Main Ports)

INDIA (Navasheva)

JAPAN (Main Ports)

KOREA (Pusan)

WEST MEDITERRANEAN (Main Ports)

NEW ZEALAND

SOUTH AFRICA

100 200

1,625 3,400

600 1,200

400 800

400 800

2,000 4,100

950 1,900

1,300 2,500

Note: FAF - Fuel Adjusment Factor*The hauliers rate mentioned is only average indicative rate obtained in 2009 before the implementation of the anti-competition act. Haulier’s tari� is currently liberalized and is on willing buyer willing seller basis.

Sources: Association of Malaysia Hauliers

24

7510064

100100

1419151520

Courier Service Rates

Various Malaysian and international companies provide courier services in Malaysia.

DestinationCountry First 500 gm Next 500 gm

Max. Weight

Limit (kg)

Merchandise

AustraliaGermanyJapanUKUSA No Limit

Air Cargo Rates

From Kuala Lumpur to :

SCR* Item No.

DestinationCountry

MinimumWeight(kg)

Rates/kg

GERMANYCologne/Frankfurt Hamburg/Stuttgart

KOREASeoul

UK

London

West Coast

*SCR = Speci�ed Cargo Rates

Item No. 4314 -Electronic components (fabricated for electronic computers, auxiliary machines)

Item No. 4416 -Automobile radios, dictation machines, hearing aids, records, recording tape, recording wire, radios, televisions, sound recording sets, electric appliances, lighting �xtures, enamelled wire, insulated wire, telephone apparatus, telegraph apparatus, teletype apparatus, electronic tubes, semi-conductors.

Source : Quality Standards & Tari�s, Mas Kargo – www.maskargo.com

Transportation Costs 24

1922152220

56466

2331203131

46556

35.314.253.192.592.39

51.568.226.346.225.715.115.044.714.334.173.984.224.043.56

Coûts Des Transports

AUSTRALIA113.00

10.208.287.66

165.0026.2920.2919.9018.2816.3516.1315.0813.8513.3412.7513.5112.9311.39

First 500 gm Next 500 gm

US$RM US$RM US$RM US$RM1520122020

6070477065

20233020

US$RM

Perth MinimumNormal

45250500

Sydney MinimumNormal

45250500

13.60

113.00

12.949.398.92

17.2535.315.394.042.932.79

MinimumNormal

45200

150.00

21.3510.76

28.4746.888.906.673.36

MinimumNormal

45

JAPANOsaka/Tokyo 113.00

12.5316.71

35.315.223.92

MinimumNormal

45

113.00

14.0518.73

35.315.854.39

MinimumNormal

45200

150.00

23.2711.08

31.0346.889.707.273.46

SCR* Item No.

DestinationCountry

MinimumWeight(kg)

Rates/kg

US$RMUSANew York Minimum

Normal45

100200300400500300500

1000100500

1000

MinimumNormal

45100200300400500300500

1000100500

1000

431443144314441644164416

51.567.705.785.715.204.604.534.203.813.643.473.733.612.94

431443144314441644164416

165.0024.6418.4818.2816.6314.7314.5113.4312.1811.6611.0911.9311.54 9.42


Rented Accommodation (Furnished)

HousesBungalowDouble Semi-detachedTerraceApartments / Condominiums1-bedroom2-bedroom3-bedroom

Sources: Malaysian International Chamber of Commerce & Industry (MICCI)

Prime Urban Residential Area in Kuala Lumpur

(per Month)

Hotel Rates

Average published room rates in :

Kuala Lumpur5-Star Hotel4-Star Hotel3-Star Hotel

Penang5-Star Hotel4-Star Hotel3-Star Hotel

Langkawi6-Star Hotel5-Star Hotel4-Star Hotel

25 The Costs of Doing Business in Malaysia

Single / Double

US$RM

2,031 - 9,3756,500 - 30,0009,000 - 22,0001,500 - 9,000

1,500 - 2,5003,300 - 5,000

2,500 - 11,000

2,813 - 6,875

469 - 2,813

469 - 781

1,031 - 1,563

781 - 3,438

US$*RM*

900 281500 156250 78

800 250600 188400 125

2,000 625800 250500 156

*Inclusive of 10% service charge and 5% government tax.

Source: Malaysian Association of Hotels - www.hotels.org.my

26

Rented Accommodation (Furnished)

HousesBungalowDouble Semi-detachedTerraceApartments / Condominiums1-bedroom2-bedroom3-bedroom

Sources: Malaysian International Chamber of Commerce & Industry (MICCI)

Prime Urban Residential Area in Kuala Lumpur

(per Month)

Hotel Rates

Average published room rates in :

Kuala Lumpur5-Star Hotel4-Star Hotel3-Star Hotel

Penang5-Star Hotel4-Star Hotel3-Star Hotel

Langkawi6-Star Hotel5-Star Hotel4-Star Hotel


Single / Double

US$RM

2,031 - 9,3756,500 - 30,0009,000 - 22,0001,500 - 9,000

1,500 - 2,5003,300 - 5,000

2,500 - 11,000

2,813 - 6,875

469 - 2,813

469 - 781

1,031 - 1,563

781 - 3,438

US$*RM*

900 281500 156250 78

800 250600 188400 125

2,000 625800 250500 156

*Inclusive of 10% service charge and 5% government tax.

Source: Malaysian Association of Hotels - www.hotels.org.my

80 - 223

47.70 - 35079.50 - 495

38,50051,80061,56070,35077,900

9005020

2,78031,5906,520

21,1009,96010,970

Golf Club Membership

Course: 9, 18, 27, 36 holes

Club Fees

Corporate Membership(one nominee)

Monthly Subscription*Green Fees- Weekdays- Weekends

* Excluding 6% government tax

International School Fees

There are more than 40 international schools registered with the Ministry of Education, Malaysia. These schools are located in the federal territories of Kuala Lumpur and Labuan, and the states of Johor (Johor Bahru), Kelantan (Kota Bharu), Melaka (Malacca), Negeri Sembilan (Mantin), Pahang (Kuantan), Penang (Island), Perak (Ipoh), Sabah (Kota Kinabalu) and Sarawak (Kuching).

The fees shown below are from a cross-section of the schools and are calculated for a whole year.

The International School of Kuala Lumpur (American Curriculum) Registration FeeApplicationMembership admissionAnnual society subscriptionPrep. Reception: Prep. JuniorPrep. Senior: Grade 1-12Re-enrolmentLand & Building FundESL support - elementary & midESL support - high

Tuition Fee per annumPrep. ReceptionPrep. JuniorPrep. Senior to Grade 5Grade 6 - 8Grade 9 - 12

26

781 - 78,125

25 - 70

14.90 - 10925 - 155

12,03116,18819,23821,98424,344

281166

8699,8722,0386,5943,1133,428

2,500 - 250,000

US$RM

Source: Malaysian International Chamber of Commerce & Industry (MICCI)

US$RMUS$RM

1,30020,000

2,00010,000

34,26038,26554,36060,45053,51069,51074,50575,60043,49072,54058,810

Garden International School, Kuala Lumpur (British Curriculum) Registration FeeApplication FeeNursery & Reception(entering year 1)Re-entryRegistration fee

Tuition Fee per annumNurseryReceptionYear 1 & 2Year 3 & 4Year 5 & 6Year 7, 8, 9Year 10 & 11Year 12 & 13EAL Year 1 & 2EAL Year 3 & 6EAL Year 7, 8, 9Technology Fee

4066,250

6253,125

10,70611,95816,98818,89116,72221,72223,28323,62513,59122,66918,378

US$RM US$RM

750 - 1200 234 - 375

Living in Malaysia



3004,500

10,000

4,350

17,40031,20037,200

Deutsche Schule, Kuala Lumpur (German Curriculum)Registration FeeMembership FeeKindergardenClass 1 - 12Loan Certi�cate (per family)Deposit Fee(refundable)

KindergardenClass 1 - 10Class 11 - 12

Tuition Fee per annumKindergardenClass 1 - 10Class 11 & 12

Note: The costs of school books will vary between RM 500 (US$156) - RM 1,500 (US$469) per year

941,406

3,125

1,359

5,4389,750

11,625

US$RM US$RM

6,000

7,8009,300

1,875

2,4382,906

2,0002,000

50

9,96011,400

The Japanese School, Johor (Japan Curriculum)Registration FeeEntrance Fee

Primary 1 - 6 Secondary 1 - 3

Facilities FeeNew EntryMonthly Fee

Tuition Fee per annumPrimary 1 - 6Secondary 1 - 3625

625

16

3,1133,563

US$RM US$RM

2,900 906

2,0001,000

17,620

7,62011,620

Chinese Taipei School, Kuala Lumpur (Taiwan Curriculum)Registration FeeEntrance FeeBuilding FundParent Association Fee

625313

5,506

2,381 3,631

US$RM US$RM

180 56.25

13,620 4,256

19,820

9,82013,820

15,820

22,020

12,02016,020

18,020

6,194

3,069 4,319

4,944

6,881

3,7565,006

5,631

Source: Malaysian International Chambers of Commerce & Industry (MICCI) - www.micci.com

Junior High SchoolNew Student (Taiwan)New Student (Other Countries)Old Student (Taiwan)Old Student (Other Countries)Senior High SchoolNew Student (Taiwan)New Student (Other Countries)Old Student (Taiwan)Old Student (Other Countries)

Primary SchoolNew Student (Taiwan)New Student (Other Countries)Old Student (Taiwan)Old Student (Other Countries)

Tuition Fee per annum

1,00020,000

110

750

15,77426,24030,732

Australian International School, Kuala LumpurRegistration FeeApplication FeeAdmission FeeBuilding levy per yearYear book cost per familyESL FeeTech Fee (Kindergarden Year 11)Tech Fee (Year 11)

3136,250

34.38

234

4,9298,2009,604

US$RM US$RM

1,000

999

313

312

preparation 3 days a weekpreparation 5 days a weekKindergardenGrade 1Grade 2Grade 3Grade 4Grade 5 Grade 6Grade 7Grade 8 Grade 9Grade 10Grade 11Grade 12 (paid over 3 terms)

Tuition Fee per annum

3,000 93832,128 10,04033,228 10,38435,596 11,12437,264 11,64539,848 12,45341,916 13,09945,584 14,24547,648 14,89052,132 16,29153,968 16,86557,792 18,06057,792 18,060

28

Living in Malaysia 28

Initial

Average Consultation Fees charged by General Practitioners

Health Care

(a) First visit / Initial Consultation

ItemUS$RM

35.00 - 125.00 10.94 - 39.10

Consultation onlyConsultation with examinationConsultation with examinationand treatment plan

Consultation after stipulated hours

House call or home visit

Up to 50% above the usual rateUp to 100% above the usual rate

Initial

(b) Clinic without pharmaceutical services

ItemUS$RM

35.00 - 145.00 10.94 - 45.31





Initial

Average Consultation Fees charged by Physicians, Paediatricians and Psychiatrists (Specialist Fee)

ItemUS$RM

80.00 - 235.00 12.50 - 32.81





Follow-upUS$

25.00 - 73.44

RM

40.00 - 105.00

Source: Malaysian Medical Association - www.mma.org.my

Per night

Average Hospital Ward Charges

Category of WardUS$*RM*

230 - 280 71.88 - 87.50Single Bedded

2 - Bedded

4 - Bedded

* Room rates are subject to 5% Government Tax.

Source: Malaysian International Chambers of Commerce & Industry (MICCI) - www.micci.com

150 - 168 46.88 - 52.5095 - 118 29.68 - 36.88

Living in Malaysia

Costs of Doing Business in Malaysia29 Living in Malaysia 28

Domestic Help

Per MonthUS$RM

From 650 203Servant (foreign maid, full-time)

1,100 344Driver (basic)

Public Transport

US$RM

3.00 0.94

Taxi FaresOn Meter (by kilometre)- For the �rst 1 km- For every subsequent 115m 0.10 0.03

Radiophone Charges- For every taxi call- All luggage placed in the boot

Bus & Rail FaresRapidKL City BusZone 1, 2, 3 & 4

Klang Valley Intergrated Rail Transit(Services available only in Kuala Lumpur / SelangorKelana Jaya LineAmpang Line and Sri Petaling LineKLIA Express (Standard Single Trip)KL Monorail

2.00free

0.63free

1.00 - 2.50

0.70 - 5.100.70 - 5.10

0.70 - 5.1035.00

0.31 - 0.78

0.22 - 1.600.22 - 1.60

0.22 - 1.6011.00

Source : i) Land Public Transport Commission (SPAD) - www.spad.gov.my ii) Syarikat Prasarana Negara Berhad (RapidKL) - www.prasarana.com.my iii) KLIA Express - www.kliaexpress.com

Average Domestic Airfares

Business Class

Selected Destinations from Kuala Lumpur

LocationUS$RM

1,036 141.88PenangLangkawiJohor BahruKuantanTerengganuKuchingKota Kinabalu

US$323.75

RM454

Source: Malaysia Airlines System (MAS) - www.malaysiaairlines.com

Economy

1,036 199.06323.75 6371,036 110.63323.75 354711 122.19237.00 391674 145.63210.63 466

1,264 186.25395.00 596

1,349 221.56421.56 709

30

173 - 469190 - 240160 - 230

2,1982,149 - 2,3991,279 - 2,679

2.1012.0010.84

2.172.97

8 - 1060 - 100

10.9511.90

34.80 - 40.3018.90 - 21.90

Eating Out in Malaysia

Price quoted are for the city of Kuala Lumpur and would generally be lower for other locations in Malaysia.

A lunch at a food courtA lunch at a restaurant in a 5-star hotelBurger King (Whopper®) ala carteKFC (Snack plate)Pizza (12-inch)Sushi set meals

Shopping in Kuala Lumpur Kuala Lumpur is ranked as the best shopping city in Southeast Asia by Globe Shopper Index, cementing the capital city’s position as a shopping paradise. It combined low prices with a good range of products in a large number of stores.

Produit

A pair of New Balance shoes100 ml of Bvlgari EDT for men50 ml of Calvin Klien EDT for womenNikon D3100Samsung Galaxy S 5Apple iPad Mini – WiFi & Cellular

Prices of Selected Consumer Items

A can of CokeA pack of cigarettes (premium 20s)A can of beer (320 ml) A bottle of mineral water (1.5 litre) A loaf of Fresh White bread (500g)

Prices in supermarket

Non-dutiable Goods

The following are some of the free duty goods available in Malaysia :

fountain pens, books, perfume, cosmetics, portable radios, watches, cameras, video cameras, calculators, computers, �shing equipment, golf clubs, tennis and badminton racquets, medical equipment, manicure preparations, e.g. nail polishers & varnishes, varnish removers, leather goods, e.g. shoes, handbags, wallets, purses, suitcases, travelling bags, briefcases.

Source: Royal Malaysian Customs - www.customs.gov.my

29

US$

US$

2.50 - 3.1318.75 - 31.25

3.423.72

10.90 - 12.605.91 - 6.84

54 - 14759 - 7550 - 72

687672 - 750400 - 837

0.663.753.390.680.93

The Costs of Doing Business in Malaysia

RM

RM

US$RM

Living in Malaysia


Companies Commission of Malaysia (SSM)

Relevant Organisations

Inland Revenue Board Level 15, Block 9

Government O�ce Complex Jalan Duta, P. O. Box 11833 50758 Kuala Lumpur, Malaysia Tel : (603) 6209 1000 Fax: (603) 6201 3372 E-mail: [email protected] Website: www.hasil.gov.my

Indah Water Konsortium Sdn. Bhd.

No. 44, Jalan DungunDamansara Heights 50490 Kuala Lumpur, Malaysia Tel : (603) 2780 1100Fax: (603) 2780 1101e-mail: [email protected]: www.iwk.com.my

Malaysian International Chamber of Commerce and Industry (MICCI)

C-8-8, Block C, Plaza Mont' Kiara2, Jalan Kiara, Mont' Kiara50480 Kuala Lumpur, MalaysiaTel : (603) 6201 7708 Fax: (603) 6201 7705E-mail: [email protected] Website: www.micci.com

Malaysian Employers Federation (MEF) 3A06 - 3A07, Block A

46350 Petaling Jaya, Selangor, MalaysiaTel : (603) 7955 7778 Fax: (603) 7956 6353 / 7955 6808 / 9008 E-mail: [email protected]: www.mef.org.my

Ministry of Energy, Green Technology and

Block E4/5, Parcel E Federal Government Administration Centre

Tel : (603) 8000 8000Fax: (603) 8889 3712E-mail: [email protected]: www.kettha.gov.my

Useful Addresses 30

Useful Addresses

Federation of Malaysian Manufacturers Wisma FMM

PJU 9, Bandar Sri Damansara 52200 Kuala Lumpur, Malaysia

3, Persiaran Dagang

Tel : (603) 6286 7200 Fax: (603) 6274 1266 / 7288 E-mail: [email protected] Website: www.fmm.org.my

Menara SSM@Sentral

Kuala Lumpur Sentral 50623 Kuala Lumpur, Malaysia

No. 7, Jalan Stesen Sentral 5

Tel : (603) 2299 4400

Fax: (603) 2299 4411 E-mail: [email protected] Website: www.ssm.org.my

Hotline : (603) 2299 5500

Employees Provident Fund (EPF) Headquarters

50350 Kuala Lumpur, Malaysia Bangunan KWSP, Jalan Raja Laut

Tel : (603) 8922 6000 Fax: (603) 8922 6222 E-mail: [email protected] Website: www.kwsp.gov.my

Kualiti Khidmat Alam Sdn. Bhd. 15th Floor, Menara 2

58100 Kuala Lumpur, Malaysia

Faber Towers, Taman Desa

Tel : (603) 7966 4000 Fax: (603) 7966 4147 E-mail: [email protected] Website: www.kualitialam.com

Jalan Kelang Lama

Pusat Dagangan Phileo Damansara II No. 15, Jalan 16/11, O� Jalan Damansara

Water

62668 Putrajaya, Malaysia

Syarikat SESCO Berhad Sarawak Energy Berhad

No. 1, The Isthmus 93050 Kuching

Menara Sarawak Energy

Tel : (6082) 388 388 Fax: (6082) 341 063 E-mail: [email protected] Website: www.sarawakenergy.com.my

Sarawak, Malaysia

MASkargo Malaysia Airlines Cargo Sdn. Bhd.

KLIA Free Commercial Zone

64000 Sepang

1M, Zone C, Advanced Cargo Centre

Tel : (603) 8777 1762 Fax: (603) 8783 3078 / 3031 E-mail: [email protected] Website: www.maskargo.com

Selangor, Malaysia

Southern Support Zone Kuala Lumpur International Airport

MIMOS Berhad Technology Park Malaysia 57000 Kuala Lumpur, MalaysiaTel : (603) 8995 5000 / 5150 Fax: (603) 8996 2755 E-mail: [email protected] Website: www.mimos.my

Immigration Department of Malaysia

Immigration HeadquatersLevel 1-7 (Podium)

Federal Government Administrative Centre62550 Putrajaya, MalaysiaTel : (603) 8880 1271Fax: (603) 8880 1276E-mail: [email protected]: www.imi.gov.my

No. 15, Persiaran Perdana, Precint 2

(Ministry of Home A�airs)

Telekom Malaysia Berhad

Level 51, Menara Telekom (North Wing)Jalan Pantai Baru50672 Kuala Lumpur, MalaysiaTel : (603) 2240 1211 / 1221 / 1225 Fax: (603) 2283 2415 / 2284 8039E-mail: [email protected] Website: www.tm.com.my

Royal Malaysian Customs Ministry of Finance Complex

62596 Putrajaya, Malaysia Tel : (603) 7806 7200 Fax: (603) 7806 7599 E-mail: [email protected]: www.customs.gov.my

No. 3, Persiaran Perdana, Precint 2 Federal Government Administration Centre

Sabah Electricity Sdn. Bhd. Wisma SESB

Sabah, Malaysia Tel : (6088) 282 699 Fax: (6088) 223 320 E-mail: [email protected]: www.sesb.com.my

Jalan Tunku Abdul Rahman 88673 Kota Kinabalu

Tenaga Nasional Berhad 129, Jalan Bangsar 59200 Kuala Lumpur, Malaysia Tel : (603) 2296 5566 Fax: (603) 2283 3866 E-mail: [email protected]: www.tnb.com.my

Social Security Organisation (SOCSO) Headquarters

50538 Kuala Lumpur, Malaysia Tel : (603) 4264 5000 / 5755 Fax: (603) 4256 7798 E-mail: [email protected]: www.perkeso.gov.my

Menara PERKESO 281, Jalan Ampang

32

Companies Commission of Malaysia (SSM)

Relevant Organisations

Inland Revenue Board Level 15, Block 9

Government O�ce Complex Jalan Duta, P. O. Box 11833 50758 Kuala Lumpur, Malaysia Tel : (603) 6209 1000 Fax: (603) 6201 3372 E-mail: [email protected] Website: www.hasil.gov.my

Indah Water Konsortium Sdn. Bhd.

No. 44, Jalan DungunDamansara Heights 50490 Kuala Lumpur, Malaysia Tel : (603) 2780 1100Fax: (603) 2780 1101e-mail: [email protected]: www.iwk.com.my

Malaysian International Chamber of Commerce and Industry (MICCI)

C-8-8, Block C, Plaza Mont' Kiara2, Jalan Kiara, Mont' Kiara50480 Kuala Lumpur, MalaysiaTel : (603) 6201 7708 Fax: (603) 6201 7705E-mail: [email protected] Website: www.micci.com

Malaysian Employers Federation (MEF) 3A06 - 3A07, Block A

46350 Petaling Jaya, Selangor, MalaysiaTel : (603) 7955 7778 Fax: (603) 7956 6353 / 7955 6808 / 9008 E-mail: [email protected]: www.mef.org.my

Ministry of Energy, Green Technology and

Block E4/5, Parcel E Federal Government Administration Centre

Tel : (603) 8000 8000Fax: (603) 8889 3712E-mail: [email protected]: www.kettha.gov.my

Useful Addresses 30

Useful Addresses

Federation of Malaysian Manufacturers Wisma FMM

PJU 9, Bandar Sri Damansara 52200 Kuala Lumpur, Malaysia

3, Persiaran Dagang

Tel : (603) 6286 7200 Fax: (603) 6274 1266 / 7288 E-mail: [email protected] Website: www.fmm.org.my

Menara SSM@Sentral

Kuala Lumpur Sentral 50623 Kuala Lumpur, Malaysia

No. 7, Jalan Stesen Sentral 5

Tel : (603) 2299 4400

Fax: (603) 2299 4411 E-mail: [email protected] Website: www.ssm.org.my

Hotline : (603) 2299 5500

Employees Provident Fund (EPF) Headquarters

50350 Kuala Lumpur, Malaysia Bangunan KWSP, Jalan Raja Laut

Tel : (603) 8922 6000 Fax: (603) 8922 6222 E-mail: [email protected] Website: www.kwsp.gov.my

Kualiti Khidmat Alam Sdn. Bhd. 15th Floor, Menara 2

58100 Kuala Lumpur, Malaysia

Faber Towers, Taman Desa

Tel : (603) 7966 4000 Fax: (603) 7966 4147 E-mail: [email protected] Website: www.kualitialam.com

Jalan Kelang Lama

Pusat Dagangan Phileo Damansara II No. 15, Jalan 16/11, O� Jalan Damansara

Water

62668 Putrajaya, Malaysia

Syarikat SESCO Berhad Sarawak Energy Berhad

No. 1, The Isthmus 93050 Kuching

Menara Sarawak Energy

Tel : (6082) 388 388 Fax: (6082) 341 063 E-mail: [email protected] Website: www.sarawakenergy.com.my

Sarawak, Malaysia

MASkargo Malaysia Airlines Cargo Sdn. Bhd.

KLIA Free Commercial Zone

64000 Sepang

1M, Zone C, Advanced Cargo Centre

Tel : (603) 8777 1762 Fax: (603) 8783 3078 / 3031 E-mail: [email protected] Website: www.maskargo.com

Selangor, Malaysia

Southern Support Zone Kuala Lumpur International Airport

MIMOS Berhad Technology Park Malaysia 57000 Kuala Lumpur, MalaysiaTel : (603) 8995 5000 / 5150 Fax: (603) 8996 2755 E-mail: [email protected] Website: www.mimos.my

Immigration Department of Malaysia

Immigration HeadquatersLevel 1-7 (Podium)

Federal Government Administrative Centre62550 Putrajaya, MalaysiaTel : (603) 8880 1271Fax: (603) 8880 1276E-mail: [email protected]: www.imi.gov.my

No. 15, Persiaran Perdana, Precint 2

(Ministry of Home A�airs)

Telekom Malaysia Berhad

Level 51, Menara Telekom (North Wing)Jalan Pantai Baru50672 Kuala Lumpur, MalaysiaTel : (603) 2240 1211 / 1221 / 1225 Fax: (603) 2283 2415 / 2284 8039E-mail: [email protected] Website: www.tm.com.my

Royal Malaysian Customs Ministry of Finance Complex

62596 Putrajaya, Malaysia Tel : (603) 7806 7200 Fax: (603) 7806 7599 E-mail: [email protected]: www.customs.gov.my

No. 3, Persiaran Perdana, Precint 2 Federal Government Administration Centre

Sabah Electricity Sdn. Bhd. Wisma SESB

Sabah, Malaysia Tel : (6088) 282 699 Fax: (6088) 223 320 E-mail: [email protected]: www.sesb.com.my

Jalan Tunku Abdul Rahman 88673 Kota Kinabalu

Tenaga Nasional Berhad 129, Jalan Bangsar 59200 Kuala Lumpur, Malaysia Tel : (603) 2296 5566 Fax: (603) 2283 3866 E-mail: [email protected]: www.tnb.com.my

Social Security Organisation (SOCSO) Headquarters

50538 Kuala Lumpur, Malaysia Tel : (603) 4264 5000 / 5755 Fax: (603) 4256 7798 E-mail: [email protected]: www.perkeso.gov.my

Menara PERKESO 281, Jalan Ampang

Malaysian Investment Development Authority










JOHOR

KELANTAN

SARAWAK

NEGERI SEMBILAN

PULAU PINANG

PAHANG

SABAH

KEDAH & PERLIS

SELANGOR

TERENGGANU

MIDA State O�ces

31 Useful Addresses

Lot 13.05, 13th FloorMenara Tabung HajiJalan Air Molek80000 Johor BahruJohor Darul Ta’zimMalaysiaTel : (607) 224 2550 / 5500Fax: (607) 224 2360E-mail: [email protected]

Level 4, East WingNo. 88, Menara Bina Darulaman BerhadLebuhraya Darulaman05100 Alor SetarKedah Darul AmanMalaysiaTel : (604) 731 3978Fax: (604) 731 2439E-mail: [email protected]

Level 5-CMenara Pejabat Kelantan Trade CentreJalan Bayam15000 Kota BharuKelantan Darul NaimMalaysiaTel : (609) 748 3151Fax: (609) 744 7294E-mail: [email protected]

Suite 13.01 & 13.0213th FloorMenara MAA70200 SerembanNegeri SembilanMalaysiaTel : (606) 762 7921Fax: (606) 762 7879E-mail: [email protected]

Suite 3, 11th FloorKompleks TeruntumP.O. Box 17825720 KuantanPahang Darul MakmurMalaysiaTel : (606) 513 7334Fax: (606) 513 7333E-mail: [email protected]

Lot 22.2.1, Level 22Wisma MBSAPersiaran Perbandaran40000 Shah AlamSelangor Darul EhsanMalaysiaTel : (603) 5518 4260Fax: (603) 5513 5392E-mail: [email protected]

Room 404, 4th FloorBangunan Bank NegaraNo. 147, Jalan Satok

93714 KuchingSarawakMalaysiaTel : (6082) 254 251 / 237 484Fax: (6082) 252 375E-mail: [email protected]

P.O. Box 716

Unit 4.03, 4th FloorMenara Boustead Penang39, Jalan Sultan Ahmad Shah10050 Pulau PinangMalaysiaTel : (604) 228 0575Fax: (604) 228 0327E-mail: [email protected]

Lot D9.4 & D9.5, 9th FloorBlock D, Bangunan KWSPKaramunsing88100 Kota KinabaluSabahMalaysiaTel : (6088) 211 411 / 230 411Fax: (6088) 211 412E-mail: [email protected]

Level 5Menara Yayasan Islam TerengganuJalan Sultan Omar20300 Kuala TerengganuTerengganuMalaysiaTel : (609) 622 7200Fax: (609) 623 2260E-mail: [email protected]

Malaysian Investment Development AuthorityMELAKA

Level 3, Menara MITCKompleks MITCJalan Konvensyen75450 Ayer KerohMelakaMalaysiaTel : (606) 232 2877 Fax: (606) 232 2875E-mail: [email protected]

Malaysian Investment Development AuthorityPERAK

Level 4, Perak Techno Trade Centre (PTTC)Bandar Meru RayaO� Jalan Jelapang

30720 IpohPerak Darul RidzuanMalaysiaTel : (605) 526 9962 / 9961Fax: (605) 527 9960E-mail: [email protected]

P.O. Box 210

Useful Address


MALAYSIAN INVESTMENT DEVELOPMENT

MIDA Sentral No. 5, Jalan Stesen Sentral 5 Kuala Lumpur Sentral50470 Kuala Lumpur, MalaysiaTel

: (603) 2267 3633

Fax

: 603) 2274 7970Email

: [email protected]

Website

: www.mida.gov.my

Headquarters

Malaysian Investment Development AuthorityMALAYSIAN INVESTMENT DEVELOPMEMNT AUTHORITY

Useful Addresses 32

MIDA’s Worldwide Network

ASIA PACIFIC

Consul (Investment)Consulate of MalaysiaLevel 6, 16 Spring Street Sydney N.S.W. 2000 Australia Tel : (6102) 9251 1933

E-mail: [email protected]

AUSTRALIA

Fax : (6102) 9251 4333

CHINA

DirectorMalaysian Investment Development Authority32F, Shiroyama Trust Tower

Tokyo 105-6032, Japan Tel : (813) 5777 8808

E-mail: [email protected]: www.midajapan.or.jp

Fax : (813) 5777 8809

4-3-1, Toranomon, Minato-ku

Units 807-809, Level 8

People’s Republic of China Tel : (8621) 6289 4547 / 5298 6335

E-mail: [email protected] : (8621) 6279 4009

Shanghai Kerry Centre

Shanghai

Shanghai, 200040

Consul (Investment)Consulate General of Malaysia

No. 1515, Nanjing Road (West)

Tokyo

DirectorMalaysian Investment Development AuthorityUnit 1804B-05

510610, China Tel : (8620) 8752 0739


CITIX Plaza O�ce Tower

Guangzhou

233 Tianhe Be Road Guangzhou

INDIAConsul InvestmentConsulate General of Malaysia(Investment Section)81 & 87, 8th Floor

Mumbai 400051, India Tel : (9122) 2659 1155 / 1156


3rd North Avenue, Maker Maxity Bandra Kurla Complex, Bandra (E)

TAIWANDirector (Investment)

12th Floor, Suite A, Hung Kuo Building

Tel : (8862) 2718 6094 / 886 / 2713 5020


No. 167, Tun Hua North Road Taipei, 105, Taiwan

Malaysian Friendship & Trade CentreMalaysian Investment Development Authority

REPUBLIC OF KOREACounsellor (Investment)Embassy of Malaysia(Investment Section)17th Floor, SC First Bank Building 100

Tel : (822) 733 6130 / 6131


Gongpyung - dong, Jongru - gu Seoul 110-702, Republic of Korea

DirectorMalaysian Investment Development AuthorityNo. 7, Temasek Boulevard 26-01, Suntec Tower One Singapore 038987 Tel : (65) 6835 9326 / 9580 / 7069


SINGAPORE

Fax : (65) 6835 7926

UNITED ARAB EMIRATESConsul InvestmentConsulate General of Malaysia(Investment Section)Unit 2204-2206, 22nd Floor, Tower A

DubaiUnited Arab Emirates Tel : (9714) 4343 2632


Business Central Tower, Dubai Media City P.O. Box 4598

JAPAN

DirectorMalaysian Investment Development AuthorityMainichi Intecio 18F

Osaka 530-0001, Japan Tel : (816) 6451 6661


3-4-5 Umeda, Kita-ku

Osaka

34

MALAYSIAN INVESTMENT DEVELOPMENT

MIDA Sentral No. 5, Jalan Stesen Sentral 5 Kuala Lumpur Sentral50470 Kuala Lumpur, MalaysiaTel

: (603) 2267 3633

Fax

: 603) 2274 7970Email

: [email protected]

Website

: www.mida.gov.my

Headquarters

Malaysian Investment Development AuthorityMALAYSIAN INVESTMENT DEVELOPMEMNT AUTHORITY

Useful Addresses 32

MIDA’s Worldwide Network

ASIA PACIFIC

Consul (Investment)Consulate of MalaysiaLevel 6, 16 Spring Street Sydney N.S.W. 2000 Australia Tel : (6102) 9251 1933


AUSTRALIA

Fax : (6102) 9251 4333

CHINA

DirectorMalaysian Investment Development Authority32F, Shiroyama Trust Tower

Tokyo 105-6032, Japan Tel : (813) 5777 8808

E-mail: [email protected]: www.midajapan.or.jp

Fax : (813) 5777 8809

4-3-1, Toranomon, Minato-ku

Units 807-809, Level 8

People’s Republic of China Tel : (8621) 6289 4547 / 5298 6335


Shanghai Kerry Centre

Shanghai

Shanghai, 200040

Consul (Investment)Consulate General of Malaysia

No. 1515, Nanjing Road (West)

Tokyo

DirectorMalaysian Investment Development AuthorityUnit 1804B-05

510610, China Tel : (8620) 8752 0739


CITIX Plaza O�ce Tower

Guangzhou

233 Tianhe Be Road Guangzhou

INDIAConsul InvestmentConsulate General of Malaysia(Investment Section)81 & 87, 8th Floor

Mumbai 400051, India Tel : (9122) 2659 1155 / 1156


3rd North Avenue, Maker Maxity Bandra Kurla Complex, Bandra (E)

TAIWANDirector (Investment)

12th Floor, Suite A, Hung Kuo Building

Tel : (8862) 2718 6094 / 886 / 2713 5020


No. 167, Tun Hua North Road Taipei, 105, Taiwan

Malaysian Friendship & Trade CentreMalaysian Investment Development Authority

REPUBLIC OF KOREACounsellor (Investment)Embassy of Malaysia(Investment Section)17th Floor, SC First Bank Building 100

Tel : (822) 733 6130 / 6131


Gongpyung - dong, Jongru - gu Seoul 110-702, Republic of Korea

DirectorMalaysian Investment Development AuthorityNo. 7, Temasek Boulevard 26-01, Suntec Tower One Singapore 038987 Tel : (65) 6835 9326 / 9580 / 7069


SINGAPORE

Fax : (65) 6835 7926

UNITED ARAB EMIRATESConsul InvestmentConsulate General of Malaysia(Investment Section)Unit 2204-2206, 22nd Floor, Tower A

DubaiUnited Arab Emirates Tel : (9714) 4343 2632


Business Central Tower, Dubai Media City P.O. Box 4598

JAPAN

DirectorMalaysian Investment Development AuthorityMainichi Intecio 18F

Osaka 530-0001, Japan Tel : (816) 6451 6661


3-4-5 Umeda, Kita-ku

Osaka

MIDA’s Worldwide Network33 Usefull Adresses

Consul (Investment)Consulate of Malaysia (Investment Section)5th Floor, Piazza Missori 3

Italy Tel : (3902) 3046 521


ITALY

Fax : (3902) 3046 5242

20123 Milan (MI)

Economic Counsellor

P.O. Box 26053

Sweden


SWEDEN

Fax : (468) 791 8761

S-10041 Stockholm

Tel : (468) 791 7942

Embassy of Malaysia

DirectorMalaysian Investment Development Authority17, Curzon Street

Tel : (4420) 7493 0616


UNITED KINGDOM

Fax : (4420) 7493 8804

London W1J 5HR United Kingdom

Karlavaegen 37 Consul InvestmentFrankfurt

Consulate General of Malaysia(Investment Section)17th Floor, Frankfurt Kastor

Germany Tel : (4969) 7680 7080


Fax : (4969) 7680 708-20

Platz der Einheit 1 60327 Frankfurt am Main

EUROPE

DirectorMalaysian Investment Development Authority42 Avenue Kleber 75116 Paris France Tel : (331) 4727 3689 / 6696


FRANCE

Fax : (331) 4755 6375

DirectorMalaysian Investment Development Authority

6th Floor, Bürkleinhaus

Germany Tel : (4989) 2030 0430


GERMANY

Fax : (4989) 2030 04315

Bürkleinstrasse 10

Munich

80538 Munich

Consul (Investment)Consulate General of Malaysia(Investment Section)Malaysian Investment Development Authority550, South Hope Street , Suite 400 Los Angeles, California 90071 United States of America Tel : (1213) 955 9183


LOS ANGELES

Fax : (1213) 955 9878

DirectorMalaysian Investment Development Authority226 Airport Parkway, Suite 480

United States of America Tel : (1408) 392 0617 / 8


SAN JOSE

Fax : (1408) 392 0619

San Jose, California 95110

Consul (Investment)

313 East, 43rd Street

United States of America


NEW YORK

Fax : (1212) 490 8450

New York, NY 10017

Tel : (1212) 687 2491

Consulate General of Malaysia(Investment Section)

DirectorMalaysian Investment Development AuthorityOne International Place, Floor 8

United States of America Tel : (1617) 338 1128 / 1129


BOSTON

Fax : (1617) 338 6667

Boston, MA 02110

DirectorMalaysian Investment Development AuthorityJohn Hancock Center, Suite 1515

United States of America Tel : (1312) 787 4532


CHICAGO

Fax : (1312) 787 4769

875 North Michigan Avenue Chicago, IL 60611

DirectorMalaysian Investment Development Authority6th Floor, Suite 630

United States of America Tel : (1713) 979 5170


HOUSTON

Fax : (1713) 979 5177 / 78

Lakes on Post Oak 3050 Post Oak Boulevard Houston, TX 77056

UNITED STATES OF AMERICA (USA)


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Malaysian Investment Development Authority

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