Make Them All Click! Fail-Safe Ways To Convert Your Leads

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& HOSTED BY: MAKE THEM ALL CLICK! FAIL-SAFE WAYS TO CONVERT YOUR LEADS

description

In PPC, your job doesn't stop with acquiring traffic. Traffic needs to end up doing something of value or otherwise you've wasted money and no one wants to do that! You know that every marketing campaign needs a dedicated landing page, but maybe you're dealing with a less-than-great website (and there's no option to change it at the moment) or you're running into some road blocks with landing pages. Either way, its not always easy to make sure you have all best details in place or if you do, making sure you are optimizing to the best potential possible. So what are some non-landing and landing page tricks for improving conversion rate? In the recording, Unbounce and Hanapin Marketing experts, Oli Gardner and Sam Owen, discuss conversion rate optimization (CRO) and take you through optimizing your PPC before and after your users touch a landing page. You'll get expert-level PPC tips like: *Non-landing and landing page tricks for improving conversion rate *How to optimize for your customers' awareness levels *Learning to define the customer pain and pain relief Start improving your conversion rates today and learn some great tips from some of the industry's best CRO experts!

Transcript of Make Them All Click! Fail-Safe Ways To Convert Your Leads

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&HOSTED BY:

MAKE THEM ALL CLICK!FAIL-SAFE WAYS TO CONVERT YOUR LEADS

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Presenters• Oli Gardner

– Co-Founder of Unbounce

– @oligardner

• Sam Owen

– Associate Director of Paid Search at Hanapin Marketing

– @SamOwenPPC

#thinkppc

Presenters

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Join the conversation

• Include the hashtag #thinkppc in your Twitter tweets.

Or use the webinar question box to send us questions.

#thinkppc

Join the Conversation

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Live Poll Question #1

How long have you been in PPC?#thinkppc

A. Less than 1 yearB. 1-3 yearsC. 3-5 yearsD. 5+ years

#thinkppc

Live Poll Question #1

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Live Poll Question #2

Where do you send most of your traffic?#thinkppc

A. Homepage

B. Deeper page on my site

C. Dedicated landing page for each campaign

D. Not sure

E. I’m not currently buying traffic

#thinkppc

Live Poll Question #2

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Start With Traffic That Converts

Where are you buying your traffic from?

#thinkppc

Start With Traffic That Converts

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Start With Traffic That Converts

#thinkppc

Start With Traffic That Converts

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Help The Traffic That Doesn’t

Not clicking? Change the ad

Clicking but not converting? Change the offer #thinkppc

Help The Traffic That Doesn’t

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Aware Account Structure

Where are your visitors in the funnel?

#thinkppc

Aware Account Structure

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Aware Account Structure

Campaign A: Low Awareness[what is ppc][do I need ppc][what are landing pages][do I need landing pages]

Campaign B: Problem Aware[how to hire a ppc agency][create landing pages]

Campaign C: High Awareness[hire hanapin marketing] [get unbounce account]

Download Introduction to PPC/CRO eBook

Register for relevant webinar

Sign up for free trial / solutions blueprint

PPC Structure Campaign Goal

#thinkppc

Aware Account Structure

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Optimize For Conversions

#thinkppc

Optimize for Conversions

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Respect Traffic Differences

Speak to your users in the right way, at the right time, in the right place:

Day PartingLocation TargetingDevice AdjustmentsMobile Preferred Ads & Sitelinks

#thinkppc

Respect Traffic Differences

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Respect Traffic Differences

Bid Up For This Traffic

#thinkppc

Respect Traffic Differences

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Respect Traffic Differences

Should my ad speak differently to Democrats vs.

Republicans? #thinkppc

Respect Traffic Differences

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Respect Traffic Differences

Mobile Users and Desktop Users Respond to different messages – who

knew? #thinkppc

Respect Traffic Differences

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Track Calls

Which one of these ads is better?

#thinkppc

Track Calls

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Track Calls

How To Track?

• AdWords Call Extensions• Clicks On Mobile Site #s• 3rd Party Tracking

#thinkppc

Track Calls

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Align Your Message

Fact about me: I love football

#thinkppc

Align Message

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Align Your Ad’s Message

#thinkppc

Align Your Ad’s Message

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Align Your Message

Oh, there it is. On a

completely different page…

#thinkppc

Align Your Message

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Align Your Message

The exact same thing happens with your text ads. Only with

search the user has spelled out what they’re looking for…

#thinkppc

Align Your Message

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Align Your Message

Remember - Context is keyLet’s advertise an

AdWords certification whitepaper here

#thinkppc

Align Your Message

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Be Smart With Remarketing

Search Campaigns Remarketing0.00%

1.00%

2.00%

3.00%

4.00%

5.00%

6.00%

7.00%

8.00%

9.00%

6.13%

8.06%

Conversion Rates

#thinkppc

Be Smart With Remarketing

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Be Smart With Remarketing

Not all of your visitors are ready to commit on the first visit. Use remarketing to make sure

you are there when they make their decision.

Display RemarketingDynamic Remarketing

Remarketing For Search

#thinkppc

Be Smart With Remarketing

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Be Smart With Remarketing

Target At The Right Time

#thinkppc

Be Smart With Remarketing

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Be Smart With Remarketing

Test Frequency Capping

#thinkppc

Be Smart With Remarketing

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Be Smart With Remarketing

Give Them A Reason To Come Back!

#thinkppc

Be Smart With Remarketing

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is this next page adelightful

experience?#thinkppc

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worst landing page ever

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millions of clicksEND IN BAD EXPERIENCESevery day

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what,exactly, is alanding page?

60SECONDS

#thinkppc

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5 Essential Elements

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1. Unique Selling Proposition (USP)

5 Essential Elements

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1. Unique Selling Proposition (USP)

2. Hero shot

5 Essential Elements

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1. Unique Selling Proposition (USP)

2. Hero shot

3. Benefit statements

5 Essential Elements

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1. Unique Selling Proposition (USP)

2. Hero shot

3. Benefit statements

4. Proof

5 Essential Elements

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1. Unique Selling Proposition (USP)

2. Hero shot

3. Benefit statements

4. Proof

5. Call-to-Action (CTA)

5 Essential Elements

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B2BLANDINGEXPERIENCES

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project management software for teams

Project Management Softwarewww.atlassian.com/project-mgmtFree Trial. Track, Manage & Launch with JIRA. #thinkppc

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130 LINKScompeting for attentionwith our campaign goal

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Attention Ratio

130:1

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ATTENTION RATIO…the ratio of interactive elements (links) on the page, to the number of campaign conversion goals (which is always one).

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your homepageIS NOTDESIGNEDfor campaign traffic

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BRAND CENTRAL STATION

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what if the ad went to a

dedicated landing page?

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Attention Ratio

1:1

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delightful!

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Attention Ratio 6:1Conversion Rate 48.82%

Attention Ratio 1:1Conversion Rate 64.29%

+ 31%

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conversion lift

+78%

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6 options24 options

10x peoplebought jam

Source: S.S. Iyengar and M. R. Leper 2000

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AS ATTENTION RATIO

GOES DOWN, CONVERSION RATESGO UP

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landing pagesask a yes/no question

#thinkppc

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project management software for teams

Business Tools for Teamswww.google.com/apps/businessGet email, calendar, docs & morebuilt for team productivity.

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BAD GOOGLE!you broke the scent

trail

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let’s click another ad

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free help desk software

The #1 Free Helpdesk Tool!www.freshdesk.com/Ticketing, kbase, forums & more. Signup for a free 30-day trial,now!

#thinkppc

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GreatMessageMatch

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project management software for teams

Project Management Softwarewww.atlassian.com/project-mgmtFree Trial. Track, Manage & Launch with JIRA. #thinkppc

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strong message match canimprove your quality score

#thinkppc

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B2CLANDINGEXPERIENCES

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next day flower delivery

Next Day Flower Deliveries UKwww.iflorist.co.uk/NextDayFlowersGet 10% Off A Beautiful Range OfFlowers Arranged By Local Florists

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ZEROmention ofnext day delivery

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award forWORSTLANDINGEXPERIENCEperhaps

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NEVER START A MARKETING CAMPAIGN

without adedicated landing page

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also known as the NSAMCWADLP

principle

#thinkppc

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take a look at this landing page

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first impressions?

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BSdetector

the

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close your eyes

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clarity is great

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unless you’rebeing clear about the wrong things

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SPAM

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GIMMICKS

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UNSOLICITED

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NASTY

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3RD PARTY

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SELL

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STOPWORDS

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YOU’RE GOING THE WRONG WAY

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CTASARE SENSITIVE

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Source: Michael Aagard, ContentVerve.com

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Get more done.No Gimmicks, no credit

card.

removing “gimmicks” resulted in a conversion lift of 25%

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A methodology for landing page content alignment

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Page Element Content Score

HeadlineSubheadHero shot

Intro

Bullets

Form header

Form fieldsTestimonialLearn more

WhyPrivacy statement

Call-to-Action

TOTAL 0/24

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Page Element Content Score

Headline Ocean of data instantly become security intelligenceSubhead Whitepaper download: the next generation firewall is hereHero shot Photo of a man holding some paper which is obscured

IntroWatchguard XTM is the next generation firewall of choice for businesses and enterprises alike providing best in class network security at affordable prices.

Bullets Blazing fast throughput

Form headerDownload your whitepaper! Complete the required fields

Form fields Country, province/state, phone numberTestimonial It’s about the product not the value in the whitepaperLearn more Again, it’s about the product

Why About the product, not the form goal which is whitepaperPrivacy statement sell, nasty, spam

Call-to-Action Get my offer

TOTAL 0/24

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campaign goaldownload a whitepaper

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Page Element Content Score

Headline Ocean of data instantly become security intelligenceSubhead Whitepaper download: the next generation firewall is hereHero shot Photo of a man holding some paper which is obscured

IntroWatchguard XTM is the next generation firewall of choice for businesses and enterprises alike providing best in class network security at affordable prices.

Bullets Blazing fast throughput

Form headerDownload your whitepaper! Complete the required fields

Form fields Country, province/state, phone numberTestimonial It’s about the product not the value in the whitepaperLearn more Again, it’s about the product

Why About the product, not the form goal which is whitepaperPrivacy statement sell, nasty, spam

Call-to-Action Get my offer

TOTAL 0/24

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Page Element Content Score

Headline Ocean of data instantly become security intelligence 0Subhead Whitepaper download: the next generation firewall is here 1Hero shot Photo of a man holding some paper which is obscured 1

IntroWatchguard XTM is the next generation firewall of choice for businesses and enterprises alike providing best in class network security at affordable prices.

0

Bullets Blazing fast throughput 0

Form headerDownload your whitepaper! Complete the required fields 1

Form fields Country, province/state, phone number 0Testimonial It’s about the product not the value in the whitepaper 0Learn more Again, it’s about the product 0

Why About the product, not the form goal which is whitepaper 0Privacy statement sell, nasty, spam 0

Call-to-Action Get my offer 0

TOTAL 3/24

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if your visitors need to think

they won’t convert

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context helps

#thinkppc

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ATTENTION

RATIO163:1

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ATTENTION

RATIO163:1

IMAGE SLIDERLOAD TIME26 SECONDS

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ATTENTION

RATIO163:1

IMAGE SLIDERLOAD TIME26 SECONDS

ZERO MENTIONOF LANDING PAGES

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oh, and btw

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8%OF MEN ARECOLOR BLIND

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…matching the style and context of the conversation* established prior to a click, with the experience that follows.

CONVERSATIONCONTEXT

*Which most often comes into play when linking to a landing page from an

article, blog post, online course or email.

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THE CLICK SOURCEThe Smart Marketers Landing Page Conversion Course

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*I get it wrong too

1 1 Super generic headline

THE LANDING PAGE*

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Let’s try that again

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THE CLICK SOURCEThe Smart Marketers Landing Page Conversion Course

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Co-branding11

2

Contextual welcome

2

Author reinforcement

3

3

THE LANDING PAGE

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context also relates to trust

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I don’t believe you

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how to use testimonials

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video vs. textvideo version

conversion lift of 25%

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TRUST SIGNALSare the most subjective element

on your landing page

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testimonials

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alwaystestyourmonials

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#thinkppc

Live Poll Question #3

Would you like help with your PPC accounts, or landing pages?

a) Free account assessment from Hanapin (for account spending more than 20k/mo)

b) 50% off Unbounce for three months (following 30-day free trial)

c) No thanksd) Both

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#thinkppc

Live Q&A Time!

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Thank you for attending our webinar! #thinkppc

Have more questions?

Hanapin Feedback: [email protected]

Unbounce Feedback: [email protected]