London Visitor Information & Map (including Tube map)

8/4/2019 London Visitor Information & Map (including Tube map)

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City of London TIC

St Pauls Churchyard,London EC4M 8BX

St. Pauls/Mansion HouseOpen: Mon-Sat 09.30-17.30Sun 10.00-16.00

Greenwich TIC46 Greenwich Church Street,Greenwich SE10 9BL

DLR Cutty SarkGreenwichOpen: Daily 10.00-17.00

Harrow TIC

Gayton Library, Garden House,5 St. Johns Road, Harrow HA1 2EE

Harrow-on-the-HillOpen: Mon-Sat 09.00-17.00Sun closed

Holborn Visitor Infomation KioskKingsway, London WC2B 6BG

HolbornOpen: Mon-Fri 08.00-18.00Sat & Sun closed

Lewisham TIC

Lewisham Library,199-201 Lewisham High Street,SE13 6LG

DLR LewishamOpen: Mon 10.00-17.00Tues-Sat 09.00-17.00Sun closed

1Visitor Information

Visitor InformationUseful Tips

Tube and Rail MapBus RoutesLondons RegionsGetting Around

Welcome to London, the worlds most exciting city!This booklet has been designed to help youget started in London with some useful tips to helpyou make the most of your trip and practical adviceon getting around town. For more in-depth informationlook out for other free guides while you are here includingLondon Planner and the Visit London City Guide,available in Tourist Information Centres and at branchesof Thomas Cook around town. Or check out the manyother specialist guides to London that you will find inbookshops across the capital.

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Tourist & TravelInformation Centres

We know that face-to-face contactis always valued, especially whenyou are in a new city, so you will finda welcoming face, inspiring ideas,

and tickets to many attractions atTourist & Travel Information Centresin key locations around Central andGreater London.See visitlondon.com/welcomefor more details.

visitlondon.com2 tfl.gov.uk 3

London TouristInformation Centres

Britain & LondonVisitor Centre

1 Regent Street, London SW1Y 4XT

Piccadilly Circus Exit 3Open:Mon 09.30-18.30(18.00Oct-Mar)Tues-Fri 09.00-18.30 (18.00 Oct-Mar)Sat, Sun & PublicHolidays10.00-16.00(Sat 09.00-17.00 Jun-Sep)

London is packed with events, festivals, activities,exhibitions and entertainment - for inspirationonline and the latest tips, including informationon bars, restaurants, shops, attractions and more,go to Londons official website visitlondon.com

Visitor information is also available by calling0870 1 566366 (in the UK).

To find out more about our Tourist InformationCentres, see the following pages.

Bexley Hall Place TIC

Bourne Road, Bexley,Kent DA5 1PQ

BexleyOpen: Mon-Sat 10.00-16.15Sun 11.00-16.15

Britain & London Visitor Centre


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2Useful Tips

Quality Assurance& Star Ratings

A quality rating is a sign that anestablishment has been checkedto a minimum standard andassessed to agreed criteria on all

quality aspects. While the QualityAssurance Scheme is not compulsory,the rating is a sign of quality and isdesigned to give you confidence inthe accommodation you book.VisitEngland and the AAs starratings are the official signs ofquality for accommodation. Theseare awarded following annualassessments by trained, impartialassessors. Annual visits are made togive up-to-date assurance of whatto expect. All participatingestablishments are awarded

between one and five stars. Themorestars, the higher the quality and range ofservicesand facilitiesprovided.

Look out for the stars:

Simple, practical, no-frillsaccommodation

Well-presented and well-run

Good level of qualityand comfort

Excellent standardthroughout

Exceptional, with adegree of luxury

VisitEngland recognises the topscoring properties at all star ratingsby awarding Silver and Gold Awards.These are for B&Bs, hotels,self-catering accommodation andserviced apartments that are thebest of the best.

Travellers withAccess Needs

Access for disabled visitors in Londonhas greatly improved in recent years.

Buses are a highly accessible way totravel; all of Londons 8,000 buses

(except heritage Routemasters) arelow-floor, wheelchair accessiblevehicles. For maps showing stepfree routes around the city, andinformation on accessible Tubestations and black cabs, go tovisitlondon.com/access

There are also details of over 200hotels with accessible facilities.Look out for the new Open Londonguidebook at TICs and bookshops.

Visit LondonApproved Scheme

Visit London has recently introduceda new quality assurance marque foraccommodation called Visit LondonApproved. Accommodation displayingthis marque meets all regulatoryrequirements and offers an acceptable

level of guest services.

Green Tourism forLondon scheme

Green Tourism for London isLondons official green accreditationscheme for hotels and attractions. If

you want to make your trip to Londonan eco-friendly one, look out for theGreen Tourism for London logo whenbooking your accommodation andchoosing attractions to visit. Seevisitlondon.com/green for a fulllist of hotels and attractions whichhave achieved the award, and a hostof other tips on how make your trip

to Londonenvironmentallyfriendly, fromorganic Londonrestaurants to

ethical shopping.


Piccadilly Circus Tube Station

Open: Mon-Sat 07.15-21.15Sun & Public Holidays08.15-20.00

Victoria Railway Station

Opposite platform 8Open: Mon-Sat 07.15-21.15Sun & Public Holidays08.15-20.15

InfoBikes

Each summer, look out for theinstantly recognisable InfoBikeson the south side of the river everyweekend from 10.0016.00, allsummer long until the end ofSeptember. Ready to give youadvice, whats on information, mapsand leaflets, the friendly and helpfulInfoBike teams can be found nearthe National Theatre, London Eye,Tate Modern and Tower Bridge.

London Ambassadors

Over 300 London Ambassadors

are now on the streets of Londonproviding you with on-the-spotinformation to help you get the mostfrom your visit. London Ambassadorscan be found on the streets aroundkey destinations and attractions,and at Heathrow Terminal 5. Youllidentify them by their badge withan i sign and the Visit London logo(see below) and of course by theirwelcoming smile!

London InfoBikes London Ambassador

Richmond TIC

Old Town Hall, Whittaker Avenue,Richmond TW9 1TP

RichmondOpen: Mon-Sat 10.00-17.00Sun closed

Swanley TIC

Swanley Library & Information Centre,London Road, Swanley BR8 7AE

SwanleyOpen: Mon-Thurs 09.30-17.30Fri 09.30-18.00, Sat 09.00-16.00

Sun closed

Twickenham TIC

Civic Centre, 44 York Street,Twickenham TW1 3BZ

TwickenhamOpen: Mon-Thurs 09.00-17.15Fri 09.00-17.00Sat & Sun closed

Travel InformationCentres

Euston Railway Station

Opposite platform 10

Open: Mon-Fri 07.15-21.15Sat 07.15-18.15Sun & Public Holidays08.15-18.15

Heathrow Airport

Heathrow Terminals1,2,3Tube StationOpen: Daily 07.15-21.00

Kings Cross Tube Station

Western Ticket Hall near St PancrasOpen: Mon-Sat 07.15-21.15Sun & Public Holidays08.15-20.15

LiverpoolStreet TubeStationOpen: Mon-Sat 07.15-21.15Sun& Public Holidays 08.15-20.15


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Money

The unit of currency in Britainis the pound sterling (), and allLondon areas are served by ATMs,which accept Visa, MasterCard,Cirrus or Maestro cards. If youhave travellers cheques, these canbe exchanged at banks, bureaux dechange, hotels and post offices;there are a wide range across town.

Thomas Cook isVisit Londons Official ForeignExchange PartnerYou can exchange travellers chequesor foreign currency at their centrallylocated bureaux around London.Thomas Cook offer 0% commission onmore than 80 currencies, go tovisitlondon.com/thomascookfor offers and savings.

GOING GREEN

The most environmentally friendlyway of getting around the city is onfoot or by bike. Walking is one of thebest ways of getting a feel for thecity and most major landmarks are

within easy reach of each other.Its also a great idea to offset thecarbon emissions generated by anyflights here. For walking and cyclingtours and more tips on how to be agreen traveller, check outvisitlondon.com/greenAlso be sure to recycle this guide,either literally or by passing it on toanother traveller for their trip.

Opening Hours

Shops are generally open Mondaysto Saturdays, from 10.00-18.00,although some central stores stayopen until 20.00-21.00 and laterstill on Thursdays. On Sundays manyshops open from midday to 16.00.Visitor attractions and museumstypically open daily from 10.00-18.00,although most close for a couple ofdays during the Christmas holidays.

Tipping

If youve received good service,whether in a restaurant, caf orhotel, it is quite normal to leave atip of 10 per cent of the total bill.

Maps

A wide variety of maps are availablefrom TICs and all bookstores. Collinsoffer a comprehensive range of citymaps to help you navigate your wayaround the city, seevisitlondon.com/maps or try outthe interactive maps online atvisitlondon.com/explorer

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Regents Park

Legible London signPost and Email

Stamps can be bought at PostOffices or newsagents. Postcardsto Europe and the rest of the worldcost 56p. Many hotels have internet

access and there are internet cafsthroughout the city.

Left Luggage

It is possible to store luggage ata number of Londons main railwaystations and Victoria Coach Station.Bags may be inspected forsecurity reasons seevisitlondon.com/baggage

London has more parks andgreen space than most majorcapital cities great for relaxingaway from the busy streetsHannah, from Notting Hill

visitlondon.com/outdoors

India

T: +44 (0)20 7836 8484

Ireland

T: +44 (0)20 7235 2171

New Zealand

T: +44 (0)20 7930 8422

South Africa

T: +44 (0)20 7451 7299

Spain

T: +44 (0)20 7589 8989

USA

T: +44 (0)20 7499 9000

Australia

T: +44 (0)20 7379 4334

Belgium

T: +44 (0)20 7470 3700

Canada

T: +44 (0)20 7258 6600

China

T: +44 (0)20 7299 4049

France

T: +44 (0)20 7073 1000

Germany

T: +44 (0)20 7824 1300

Embassies and Consulatess

Lost Property

Lost property left on publictransport, including taxis, is dealtwith at the Transport for London(TfL) Lost Property office at200 Baker Street.+44 (0)845 330 9882

Walk this Way

Need a map to help you find yourway? While youre exploring the

areas around Bond Street, theSouth Bank, Bloomsbury, Holborn,Richmond and Twickenham, keep aneye out for new Legible Londonsigns. Theyre designed just forpedestrians and feature maps to helpyou plan your journey, and reassureyou that youre still on the righttrack. Youll be amazed at howeasy it is to walk between manyLondon landmarks!


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FEEDBACK

Emergency Services

999 or 112 (24 hours) forambulance, fire or police services.

Medical Help

NHS Direct

T: 0845 4647(24-hour advice within UK)nhsdirect.nhs.uk

Ambulance 999

For minor ailments, pharmacists candispense certain drugs. The largestchain is Boots, see boots.comfor locations. To find a 24-hourpharmacy see nhs.uk

Toilets

Public toilets are provided atcoach and mainline rail stations.Most charge 30p, and there arefacilities for people with disabilitiesand for those with babies.Superloos are also availableacross London.

Public Holidays

You can expect to find most

businesses closed on thesepublic holidays, but many shops,bars and restaurants will remainopen as usual or operate to theirSunday hours:

2010

1 January2 April5 April3 May31 May30 August

Telephones

+44 is the international diallingcode for the UK. Public telephonestake coins, telephone cards(available in newsagents, postoffices and bureaux de change) orcredit cards. The minimum cost fora call is 40p. The operator is on 100(calls within UK and Eire) or 155(calls abroad or to a ship).

Drinking AgeRestrictions

The legal age for buying alcoholin the UK is 18 years old, althoughsome bars and restaurants will onlyserve customers over the age of 21.If you are lucky enough to lookunder 21 it is a good idea to carrysome identification with you.

Smoking

Smoking is banned in all enclosedpublic places, including publictransport, restaurants, bars and clubs.

If you have a comment to makeabout your stay in London, go tovisitlondon.com/contact_us

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London Eye

Afresco Dining

Many of London's big museums arefree, so it won't cost you a penny tosee all that they have to offerKatherina, from Wembley

visitlondon.com/value

Walk! Taking the Tube can beaddictive, but by walking aroundyoull gain a different appreciationfor the city, and often its muchquicker too. For starters trywandering around Kensington

Mews, Soho, and the old CityStefan, from Hoxton


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Central London

Londons heart is made up ofmany districts from the iconicCity of Westminster to the City ofLondon, the main financial area ofthe capital. This central area has adense concentration of landmarks,theatres, museums, nightspots andfamous shopping areas like CoventGarden, Carnaby Street andOxford Street.

North London

Over 120 languages are spoken inthis multicultural and vibrant region,which is steeped in history andrenowned for its culture. Areas ofinterest include Hampstead Heathand Primrose Hill with their hugegreen spaces, fabulous views andvillage feel, characterful Camdenwith its eclectic market and livemusic scene, and Green Lanes,where you can enjoy Turkish,Greek and Kurdish food.

South London

The South is appreciated forits array of open spaces suchas Clapham Common, the WorldHeritage Site at Greenwich andriverside Richmond. Its popular forsporting attractions such as theWimbledon Lawn Tennis Museumand cricket at the Brit Oval. It offerswonderful opportunities to escapefrom the hustle and bustle, from the

village atmosphere of Barnes to historicstately homes and palaces such asHam House and Hampton Court.

East London

The East now claims its placein the limelight and is set to playa huge part in the London 2012Olympic Games and ParalympicGames. The area is home to aunique arts scene and popularmarkets like Spitalfields, while thenightlife here in Hoxton andShoreditch rivals that of the WestEnd. Further east, Lee Valley

Regional Park is Londonsbiggest open space.

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London buzzes night and day with anunforgettable energy, and each area ofthe city has its own distinct atmosphere.

Here is a quick introduction to the pointsof our compass:

Richmond

Research the several different waysto get into town from Londons airports,there are lots of different options soyoure sure to find something to suit,whether youre on a budget or just needto get there swiftly Chris, from Wimbledonvisitlondon.com/travel/airport/

5 Londons Regions

6Getting Around

West London

West London is remarkable for itsleafy squares, fascinating museumsand vibrant street markets. Here youwill find upmarket Kensington andChelsea, the peaceful streets andcanals of Maida Vale, Hammersmith,which is home to some great riversidepubs, and the vibrant, multiculturalcommunities of Shepherds Bushand Southall.

For all the information you need to plan your trip,go to tfl.gov.uk/journeyplanner, which providesthe tools to easily plan your journey on publictransport in advance, and is available in19 languages.You can also telephone+44 (0)20 7222 1234. Alternatively visit oneof the Travel Information Centres (listed onpage 4) or any Tube Station.


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The Oyster card is Londons travel smartcard andgenerally the easiest way to pay for journeys onbus, Tube, tram, DLR, London Overground andNational Rail services in London. You can use yourOyster to either store period Travelcards or BusPasses (for 7 days or longer), or you can use payas you go for single journeys. With pay as you goyou can travel as many times as you like in a dayand the daily price cap means that youll neverpay more than the cost of an equivalent One DayTravelcard. Your Oyster card never expires so consider keeping it for your next visit.

If you are only in London for a short time, try a Visitor Oyster card. Visitor Oystercards are pre-loaded with pay as you go credit and can be purchased before youarrive in London from National Express Coaches, Gatwick Express, Stansted Express,Eurostar, and easyJet services. You can also get them online atvisitorshop.tfl.gov.uk. To buy or top-up your Oyster card visit any Tube station,Travel Information Centre listed on page 4, or any of the 4,000 Oyster ticket stopsaround London.

To use your Oyster card, touch it flat on the yellow reader at the star t and end ofevery journey, except on buses and trams where you only need to touch in at thestart of your journey. For further information including travelling with children, andusing Oyster on River Services and National Rail go to oyster.tfl.gov.uk

TICKETS TO TRAVEL

London Underground

There are 11 colour-codedUnderground or Tube lines. Servicesrun regularly from around 05.00 to00.30 (Sun 07.30 to 23.30) on mostroutes. The network is divided intonine zones, with Zone 1 being themost central area. See page 8 for theTube and Rail Map.

London Buses

Buses generally run from 05.00to 00.30. Night Buses operate onmany major routes from aroundmidnight to 05.00, and someroutes operate a 24-hour service.Cash fares are not available for buspassengers in Zone 1, thereforepassengers must obtain a validticket or Oyster card before boarding.Some routes are especially good forsightseeing including routes 9 and15 which use heritage Routemasterbuses during the day.

Taxi

Hail one of Londons famousblack cabs (some are multicoloured!)

River Services

Travelling on the river can be arelaxing way to travel acrossLondon whilst taking in the sights.For information go to tfl.gov.uk/riveror pick up the River Services leafletfrom Tube stations.

Cycling

There are more than 4,000km ofroutes for cycling in London and thecity is one of Europes fastest growing

cycling cities. Visit tfl.gov.uk/cyclingfor more information.

Walking

Walking in London is a great wayto get around. What's more, for short

journeys it can sometimes be quicker.For more information on walkingroutes visit tfl.gov.uk/walking andlook out for Legible London signsto help you on your way.

National Rail

There are 13 major National Rail

stations in London. Paddingtonserves the West Country, Wales andthe South Midlands. Liverpool Streetand Fenchurch Street serve EastAnglia and Essex. Euston, KingsCross, St. Pancras and Maryleboneserve the Midlands, North andcentral Britain, and St. PancrasInternational is the station forEurostar services. Charing Cross,Cannon Street, Blackfriars, Waterloo,London Bridge and Victoria servesouthern England. For informationon timetables and fares go tonationalrail.co.ukor call 08457484950 (UK only) or +44(0)20

7278 5240. For London destinationsoutside of the central area, theextensive network of National Railtrains is a great way to travel.To plan your route and for detailsof using Oyster on National Railvisit tfl.gov.uk

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Use the Tube outside themorning and afternoon rush

hours to avoid crowded trainsand platforms. Or perhaps takeadvantage of the River Services!

The National Rail system isextensive, especially southof the river, and is sometimesthe quickest way to reachdestinations.

Walking can often be quickerin central London than takingthe Tube between two adjacentstops. For example, the walkbetween Leicester Squareand Covent Garden is justa few minutes.

Journey Planner is the bestway to plan your journey fromA to B by any form of publictransport. Go totfl.gov.uk/journeyplanneror phone +44 (0)20 7222 1234

Always stand on the rightand walk on the left onescalators at stations.


when the yellow Taxi sign is lit;they can take you anywhere withinthe London area. Please note faresincrease after 20.00. Private hire orminicabs must be booked in advance.We advise you against getting intoany vehicle that approaches you inthe street purporting to be a minicab.See tfl.gov.uk/findaride for detailsof local licensed minicabs, orCabwise - text CAB to 60835 toget one taxi and two local licensedminicab numbers sent straight toyour mobile phone (cost may varydepending on your mobile provider).

DocklandsLight Railway

Docklands Light Railway (DLR)runs from 05.30-00.30 Monday toFriday and 06.30-23.30 on Sunday.There are trains every 4-10 minutesrunning on routes from Bank andTower Gateway to Docklands, Eastand South East London. Take theDLR to visit Canary Wharf, CuttySark for Maritime Greenwich,

ExCeL London exhibition centre orLondon City Airport.

Coaches

Londons main coach services useVictoria Coach Station, SW1+44 (0)20 7730 3466tfl.gov.uk/coaches

Operators include:GreenLineCoaches+44 (0)844 801 7261greenline.co.uk

Megabus+44 (0)9001 600 900megabus.com

National Express+44 (0)871 818 181nationalexpress.com


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London Visitor Information & Map (including Tube map)

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Transcript of London Visitor Information & Map (including Tube map)