Local Government Benchmarking Framework 18/19 …...Metadata Definitions Introduction The core...

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Local Government Benchmarking Framework 18/19 Metadata Definitions

Introduction The core purpose of the Local Government Benchmarking Framework is to develop, on a collaborative basis, a comparative benchmarking framework for Scottish Local Government that supports the targeting of improvement activities and resources to areas of greatest impact – in terms of efficiency/ costs, productivity and outcomes. Operating on this collaborative principle, a limited number of indicators has been developed for each major local authority service area. This entails a small number of ‘headline’ measures to capture costs, cost composition, and a small number of ‘supporting’ measures to facilitate interpretation of the headline cost measures. The aim of the benchmarking suite is to help councils to better understand where their services vary in performance against the indicators. The process is then designed to focus questions to guide further exploration of the variation and to subsequently share good practice across councils in a collective and individual effort in driving improvement forward. In most cases, the data to populate the high-level indicator is readily available with the data sources described within each indicator. No new data has been created for the purposes of this exercise as the project draws upon pre-existing audited or quality assured public data. Where information on service costs is the key basis of an indicator, the Local Financial Returns (LFRs) have been utilised as the most robust source of comparable data on council expenditure that is currently available. Where customer satisfaction indicators have been selected, the majority of these are drawn from the Scottish Household Survey (SHS). The SHS data is a data source that allows information at a national level to be generated on a wide range of topics. In terms of customer satisfaction data however it has some limitations when used at individual council level. In particular, the survey questions do not fully distinguish the views of the whole adult population on services from views of the direct users of some services. Of equal importance at the level of an individual council the sample size of the survey becomes a subset of the overall national sample and is as a result less statistically robust. As a result, data at an individual council level is presented as 3 year rolled averages to improve the robustness of the information available. While all councils individually gather customer satisfaction data in the short term, the SHS data is the only source of comparable information for all 32 councils on customer satisfaction. As part of the ongoing improvement of the benchmarking framework itself it has been agreed that councils will work together to improve the measurement of customer satisfaction on a comparative basis.

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Table of Contents

Introduction ............................................................................................................................... 1

Children’s Services .............................................................................................. 5

CHN 1: Cost per Primary School Pupil ................................................................ 5

CHN 2: Cost per Secondary School Pupil ........................................................... 8

CHN 3: Cost per Pre-School Education Registration ........................................ 11

CHN 4: CHN7 – Educational Attainment: Breadth & Depth measures .............. 14

CHN 8a: The Gross Cost of "Children Looked After" in Residential Based Services per Child per Week ............................................................................. 17

CHN 8b: The Gross Cost of "Children Looked After" in a Community Setting per Child per Week.................................................................................................. 19

CHN 9: Balance of Care for looked after children: % of “Looked After Children” being cared for in the Community ..................................................................... 20

CHN 10: % of Adults Satisfied with local schools .............................................. 21

CHN 11: Proportion of Pupils Entering Positive Destinations ............................ 22

CHN 12a-CHN 12f: Average Total Tariff Score, by SIMD quintile ..................... 23

CHN 17: % of children meeting developmental milestones at their 27-30 month review ................................................................................................................ 29

CHN 18: % of funded Early Years Provision which is graded good or better .... 31

CHN 19a: School Attendance Rate ................................................................... 33

CHN 19b: School Attendance Rate for Looked After Children .......................... 33

CHN 20a: School Exclusion Rates (per 1000 pupils) ........................................ 36

CHN 20b: School Attendance Rates for Looked After Children (per 1000 looked after children) .................................................................................................... 36

CHN 21: Participation Rate for 16-19-year olds (per 100) ................................. 38

CHN 22: % Child Protection Re-Registrations within 18 months ...................... 40

CHN 23: % Looked After Children with more than one placement within the last year ................................................................................................................... 41

Corporate Services ............................................................................................. 42

CORP 1: Central Support Services (External to Services) as a Proportion of Council Running Costs ...................................................................................... 42

CORP 3b: The percentage of the highest paid 5% employees who are women44

CORP 3c: The gender pay gap ......................................................................... 45

CORP 4: The cost per dwelling of collecting Council Tax ................................. 47

CORP 6a: Sickness Absence Days per Teacher .............................................. 50

CORP 6b: Sickness Absence Days per Employee (non-teacher) ..................... 53

CORP 7: Percentage of income due from Council Tax received by the end of the year ................................................................................................................... 56

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CORP 8: Percentage of invoices sampled that were paid within 30 days ......... 57

Adult Social Care ................................................................................................ 59

SW 1: Older Persons (Over65) Home Care Costs per Hour ............................. 59

SW 2: Self Directed Support (Direct Payments + Managed Personalised Budgets) spend on adults 18+ as a % of total social work spend on adults 18+61

SW 3a: % of people aged 65 and over with long-term care needs who receiving personal care at home ...................................................................................... 63

SW4b: % of adults supported at home who agree that their services and support had an impact in improving or maintaining their quality of life. .......................... 65

SW4c: % of adults supported at home who agree that they are supported to live as independently as possible ............................................................................ 65

SW4d: % of adults supported at home who agree that they had a say in how their help, care or support was provided ........................................................... 65

SW4e: % of carers who feel supported to continue in their caring role ............. 65

SW5: The Net Cost of Residential Care Services per Older Adult (+65) per Week ................................................................................................................. 67

SW6: Rate of readmission to hospital within 28 days per 1,000 discharges ..... 69

SW7: Proportion of care services graded good or better .................................. 71

SW8: Number of days people spend in hospital when they are ready to be discharged, per 1,000 population (75+) ............................................................ 73

Culture and Leisure Services ............................................................................ 75

C & L1a: The Net Cost per attendance of sport and leisure facilities (including swimming pools) ............................................................................................... 75

C & L 2a: Net Cost per visit to libraries ............................................................. 80

C & L 3a: Net Cost per visit to museums and galleries ..................................... 83

C & L 4a: Net Cost of Parks and Open Spaces per 1,000 of the Population ..... 86

C & L 5 a, b, c & d: % of adults satisfied with culture and leisure services ........ 88

Environmental Services ..................................................................................... 90

ENV 1a: Net cost of Waste collection per premise ............................................ 90

ENV 2a: Net cost per Waste disposal per premise .......................................... 93

ENV 3a: Net cost of street cleaning per 1,000 population ................................ 96

ENV 3c: Street Cleanliness Score ..................................................................... 98

ENV 4a: Cost of roads per kilometre ................................................................. 99

ENV 4 b, c, d & e: Percentage of A, B, C and U class roads that should be considered for maintenance treatment ............................................................ 102

Env 5a: Cost of trading standards, money advice and citizen advice per 1,000 population ....................................................................................................... 103

ENV 5b: Cost of environmental health per 1,000 population ........................... 103

ENV 6a: The % of total waste arising that is recycled ..................................... 106

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ENV 7a: % of adults satisfied with refuse collection services .......................... 107

ENV 7b: % of adults satisfied with street cleaning services ............................ 109

Housing Services .............................................................................................. 111

HSN 1b: Gross rent arrears (all tenants) as at 31 March each year as a percentage of rent due for the reporting year. ................................................. 111

HSN 2: Percentage of rent due lost through properties being empty during the last year. ......................................................................................................... 113

HSN 3: Percentage of stock meeting the Scottish Housing Quality Standard (SHQS). .......................................................................................................... 115

HSN 4b: Average length of time taken to complete non-emergency repairs. .. 117

HSN 5: Percentage of properties at or above the appropriate NHER (National Home Energy Rating) or SAP (Standard Assessment Procedure) ratings specified in element 35 of the SHQS, as at 31 March each year. ................... 119

Corporate Services: Asset Management and Property ................................. 120

CORP ASSET 1: Proportion of operational buildings that are suitable for their current use ...................................................................................................... 120

CORP ASSET 2: Proportion of internal floor area of operational buildings in satisfactory condition ....................................................................................... 122

Economic Development & Planning ............................................................... 124

ECON 1: % Unemployed people accessing jobs via Council funded / operated employability programmes .............................................................................. 124

ECON 2: Cost of Planning & Building Standards per planning application ..... 126

ECON 3: Average time taken to deliver a business or industry planning application decision ......................................................................................... 129

ECON 4: % of procurement spent on local enterprises ................................... 130

ECON 5: No of business gateway start-ups per 10,000 population ................ 131

ECON 6: Investment in Economic Development & Tourism per 1,000 population ........................................................................................................................ 132

ECON 7: Proportion of people earning less than the living wage .................... 135

ECON 8: Proportion of properties receiving superfast broadband .................. 137

ECON 9: Town Vacancy Rates ....................................................................... 138

ECON 10: Immediately available employment land as a % of total land allocated for employment purposes ................................................................................ 139

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CHILDRENS SERVICES

SOLACE BENCHMARKING MEASURE DETAIL

SERVICE AREA

Children’s Services

MEASURE CHN 1: Cost per Primary School Pupil

SUMMARY DEFINITION

The cost of primary school education per pupil.

RATIONALE FOR MEASURE

Expenditure on primary schools is a significant cost in terms of local authority education. Comparing between councils is important because this will help understand where variations occur and to inform discussion as to why variations exist. This in turn will help identify where best practice exists across councils so that learning can be shared.

FORMULA

DETAILED DEFINITION (with inclusions and exclusions)

Gross Primary Cost is defined by Local Financial Returns (LFR) guidance on gross expenditure for education (LFR 1). This includes employee costs, operating costs, revenue contribution to capital (RCC) and third part projects by the General Capital Grant (GCG). For the purposes of this exercise support costs are excluded from this indicator as all support costs are counted in the indicator Corp 1. Since 2016/17, the LGBF uses the ‘Adjusted for LFR Expenditure’ line from the LFR to give a more realistic base figure. Adjustments have been made to historic data using validated figures from Scottish Government. The Adjustments made are minus recharges and contributions from other councils and the addition of the net contributions to IJB. Employee costs: this includes employers’ superannuation contributions. Equal pay expenditure is included in employee costs as and when these costs have been accrued into the financial statements. Cash payments against provisions made in previous years are excluded. Operating costs: This does not include capital charges. Third party payments are included. These are payments to an external provider, or an internal service delivery unit, which is operating independently, in return for the provision of a service

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Support Services: Support Costs are recorded in line with the “LFR Data Standardisation Guidance” produced for the SOLACE benchmarking exercise available here. Support service costs are excluded from this measure and recorded in the indicator Corp 1 Revenue Contribution to Capital: revenue contribution towards capital expenditure on capital assets which was met directly from the service revenue within the current year (capital funded from current revenue – CFCR) Grants to third parties funded by General Capital Grant: Where the GCG is used to fund third party capital projects the grant is treated as service income and the corresponding grant or direct payment treated as service expenditure. Where the GCG is used to finance the capital expenditure of the council no part of the GCG is recorded in any LFR. Exceptions: Gross Primary Cost includes all expenditure and income relating to the education service, regardless of which department provides the service. There are two exceptions:

• Residential schools (these fall under Social Work – LFR 3)

• School Crossing Patrols (these come under Roads and Transport – LFR 5)

Pupil Numbers include all pupils from publicly funded primary schools in Scotland. These figures are from the pupil census taken in September each year. Where a school has more than one department, such as a secondary school with a primary department, they are generally counted as separate schools. A pupil attending a ‘special unit’ within a mainstream school would usually be included in the figures for the mainstream school (some schools and local authorities have reported special units separately). Pupils included are recorded by the school as being on the school roll, except for those in full time education at another institution.

DATA SOURCE

The earlier publication of the LGBF means that the LFR data was not available to be used for data from 2013/14 onwards; all previous year’s data uses the LFR data. Therefore, the cost data used from 2013/14 onwards is based on a direct return to the Improvement Service; although to ensure reliable and comparable data, the cost data continues to be based on the LFR categories, guidance and definitions. The data will be refreshed in March with the audited LFR data. Adjustment to 2016/17 data onwards Adjusted LFR Excludes support costs includes RCC

http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR/LFR2015-16supportcosts

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Adjustment made to Historic data Adjusted for: Contributions from other LAs Requisitions Recharges Contributions from IJB's

For more details on Gross Primary costs see the LFR and associated Guidance notes for education services (LFR 01): http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR Pupil numbers are based on statistics provided by Scottish Government: http://www.scotland.gov.uk/Topics/Statistics/Browse/School-Education/dspupcensus (Table 5.3 for each year).

http://www.scotland.gov.uk/Topics/Statistics/Browse/School-Education/dspupcensus


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SERVICE AREA


MEASURE CHN 2: Cost per Secondary School Pupil

SUMMARY DEFINITION

Cost of Secondary School education per pupil


Expenditure on secondary schools is a significant cost in terms of local authority education. Comparing between councils is important because this will help understand where variations occur and to inform discussion as to why variations exist. This in turn will help identify where best practice exists across councils so that learning can be shared. The information on cost can be looked at alongside other information on attainment and the positive destinations of pupils.

FORMULA


Gross Secondary Cost is defined by Local Financial Returns (LFR) guidance on gross expenditure for education (LFR 1). This includes employee costs, operating costs, revenue contribution to capital (RCC) and third part projects by the General Capital Grant (GCG). For the purposes of this exercise support costs are excluded from this indicator as all support costs are counted in the indicator Corp 1. Since 2016/17, the LGBF uses the ‘Adjusted for LFR Expenditure’ line from the LFR to give a more realistic base figure. Adjustments have been made to historic data using validated figures from Scottish Government. The Adjustments made are minus recharges and contributions from other councils and the addition of the net contributions to IJB. Employee costs: this includes employers’ superannuation contributions. Equal pay expenditure is included in employee costs as and when these costs have been accrued into the financial statements. Cash payments against provisions made in previous years are excluded. Operating costs: This does not include capital charges. Third party payments are included. These are payments to an external provider, or an internal service delivery unit, which is operating independently, in return for the provision of a service

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Support Services: Support Costs are recorded in line with the “LFR Data Standardisation Guidance” produced for the SOLACE benchmarking exercise available here. Support service costs are excluded from this measure and recorded in the indicator Corp 1 Revenue Contribution to Capital: revenue contribution towards capital expenditure on capital assets which was met directly from the service revenue within the current year (capital funded from current revenue – CFCR) Grants to third parties funded by General Capital Grant: Where the GCG is used to fund third party capital projects the grant is treated as service income and the corresponding grant or direct payment treated as service expenditure. Where the GCG is used to finance the capital expenditure of the council no part of the GCG is recorded in any LFR. Exceptions: Gross Secondary Cost includes all expenditure and income relating to the education service, regardless of which department provides the service. There are two exceptions:



Pupil Numbers include all pupils from publicly funded secondary schools in Scotland. These figures are from the pupil census taken in September each year. Where a school has more than one department, such as a secondary school with a primary department, they are counted as separate schools. A pupil attending a ‘special unit’ within a mainstream school would usually be included in the figures for the mainstream school (some schools and local authorities have reported special units separately). Pupils included are recorded by the school as being on the school roll, except for those in full time education at another institution.

DATA SOURCE

The earlier publication of the LGBF means that the LFR data was not available to be used for data from 2013/14 onwards; all previous year’s data uses the LFR data. Therefore, the cost data used from 2013/14 onwards is based on a direct return to the Improvement Service; although to ensure reliable and comparable data, the cost data continues to be based on the LFR categories, guidance and definitions. The data will be refreshed in March with the audited LFR data. Adjustment to 2016/17 data onwards Adjusted LFR Excludes support costs includes RCC


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Adjustment made to Historic data Adjusted for: Contributions from other LAs Recharges Contributions from IJB's For more details on Gross Secondary costs see the LFR and associated Guidance notes for education services (LFR 01): http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR Pupil numbers are based on statistics provided by Scottish Government: http://www.scotland.gov.uk/Topics/Statistics/Browse/School-Education/dspupcensus (Table 5.3 for each year).



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SERVICE AREA


MEASURE CHN 3: Cost per Pre-School Education Registration

SUMMARY DEFINITION

The cost of pre-school education per child.


Another significant cost for councils is the cost of pre-school education. Comparisons between councils enable an informed debate as to why variations exist and where best practice exists and lessons to be learned.

FORMULA


Gross Pre-school Cost is defined by Local Financial Returns (LFR) guidance on gross expenditure for education (LFR 1). This includes employee costs, operating costs, revenue contribution to capital (RCC) and third part projects by the General Capital Grant (GCG). For the purposes of this exercise support costs are excluded from this indicator as all support costs are counted in the indicator Corp 1. Since 2016/17, the LGBF uses the ‘Adjusted for LFR Expenditure’ line from the LFR to give a more realistic base figure. Adjustments have been made to historic data using validated figures from Scottish Government. The Adjustments made are minus recharges and contributions from other councils and the addition of the net contributions to IJB. Employee costs: this includes employers’ superannuation contributions. Equal pay expenditure is included in employee costs as and when these costs have been accrued into the financial statements. Cash payments against provisions made in previous years are excluded. Operating costs: This does not include capital charges. Third party payments are payments to an external provider, or an internal service delivery unit, which is operating independently, in return for the provision of a service Support Services: Support Costs are recorded in line with the “LFR Data Standardisation Guidance” produced for the SOLACE benchmarking exercise available here. Support service costs are excluded from this measure and


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recorded in the indicator Corp 1 Revenue Contribution to Capital: revenue contribution towards capital expenditure on capital assets which was met directly from the service revenue within the current year (capital funded from current revenue – CFCR) Grants to third parties funded by General Capital Grant: Where the GCG is used to fund third party capital projects the grant is treated as service income and the corresponding grant or direct payment treated as service expenditure. Where the GCG is used to finance the capital expenditure of the council no part of the GCG is recorded in any LFR. Exceptions: Gross Pre-school Cost includes all expenditure and income relating to the pre-school education service, regardless of which department provides the service. There are two exceptions:



Number of Children Registered includes all children from publicly funded pre-schools in Scotland. It covers children registered for pre-school places funded by the local authority at September each year. Where a school has more than one department, such as a primary school with a pre-school within it, they are generally counted as separate schools. A child attending a ‘special unit’ within a mainstream school would usually be included in the figures for the mainstream school (some schools and local authorities have reported special units separately). Pupils included are recorded by the pre-school as being on the school roll, except for those in full time education at another institution.

DATA SOURCE

The earlier publication of the LGBF means that the LFR data was not available to be used for data from 2013/14 onwards; all previous year’s data uses the LFR data. Therefore, the cost data used from 2013/14 onwards is based on a direct return to the Improvement Service; although to ensure reliable and comparable data, the cost data continues to be based on the LFR categories, guidance and definitions. The data will be refreshed in March with the audited LFR data. Adjustment to 2016/17 data onwards Adjusted LFR Excludes support costs includes RCC Adjustment made to Historic data

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Adjusted for: Contributions from other LAs Requisitions Recharges Contributions from IJB's For more details on Gross Pre-primary costs see the LFR and associated Guidance notes for education services (LFR01): http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR Number of Children Registered within pre-schools are published by the Scottish Government, the most recent data can be found here: https://www2.gov.scot/Topics/Statistics/Browse/Children/Pubs-Pre-SchoolEducation/ELCAdditionalTables2017 (Table 2)

https://www2.gov.scot/Topics/Statistics/Browse/Children/Pubs-Pre-SchoolEducation/ELCAdditionalTables2017

https://www2.gov.scot/Topics/Statistics/Browse/Children/Pubs-Pre-SchoolEducation/ELCAdditionalTables2017

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SERVICE AREA


MEASURE

CHN 4: CHN7 – Educational Attainment: Breadth & Depth measures CHN4 % pupils achieving 5 or more awards at SCQF Level 5 or higher CHN5 % pupils achieving 5 or more awards at SCQF Level 6 or higher CHN6 % pupils in lowest 20% SIMD achieving 5 or more awards at SCQF Level 5 or higher CHN7 % pupils in lowest 20% SIMD achieving 5 or more awards at SCQF Level 6 or higher

SUMMARY DEFINITION

These indicators provide a measure of achievement for senior phase (S4-S6) pupils who appear on the pupil census for local authority schools. This is provided for all pupils and for those from more deprived areas


A key stage of the education journey for Scottish students is their performance in

their senior phase of secondary school. In comparing the achievement levels of

young people councils can share good practice to aid improvement across all

council’s areas.

An outcome consistently included at both the national and local level across the

UK is the desire to increase the educational attainment of children from deprived

backgrounds. Therefore, as well as benchmarking the attainment of all school

children, it is important to measure the attainment of this sub group of pupils who

live in deprived areas.


As the school leaver data is not yet available for 2019, the basis for the data included for these measures is different from published data available on the School Information Dashboard (formerly Parentzone), which is based on school leavers. The Insight Leavers cohort comprises of the pupils that have an SDS leavers record for that year and appeared in the previous year’s school census e.g. for 2019 leavers it includes all pupils who appeared in the September 2018 school census and have an SDS leaver record for 2019 (and who don’t reappear in the 2019 school census). This cohort is the basis for the data published on the School Information Dashboard (formerly Parentzone) in March. Data is not yet

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available for 2018/19 Insight leavers. To allow 2019 data to be included the Scottish Government have provided pupil’s attainment by S6 based on the S4 cohort. This includes pupils who started senior phase in S4 and looks at their cumulative attainment either to the point of leaving or to the end of S6. The year attached to the cohort refers to the year in which they would have been expected to complete S6. For example, for the 2018 cohort in the data this represents the cohort of pupils who started S4 in September 2015 and includes their attainment over 2015/16, 2016/17 and 2017/18. If a pupil moved to a different LA school during S4 or S5 they were reallocated to that LA (along with all their attainment up to that point). If they left school during S4 or S5 and don’t reappear in a different LA school then their attainment up to that point will be counted in the average for the LA they were originally allocated to. In general this method will give similar results to the Insight cohort but the achievement of individual pupils leaving school during S4 or S5 will be counted in the year they would have been expected to finish S6 rather than in their actual year of leaving. In addition, there may be a small number of pupils included in the cohort who left an LA school but then continued their education at an independent school or outside Scotland. As the Scottish Government only holds data on Local Authority schools this latter achievement would not be included. So that the data was comparable across the years the SG used the S6 based on S4 method for all years of data provided for these measures. The data is based on SIMD 2012 for the years 2014 to 2016 and on SIMD 2016 for 2017 to 2019. For the SIMD classification we match home postcode (from the student census) to datazone. For a small number of pupils this was not available and they have been excluded from the data broken down by SIMD. The 2019 data is pre-review and may change slightly after February when we receive review data from SQA *’s are included where the cohort number is less than 5 or where a cohort could be used to identify a cohort less than 5 While data is included for each year from 2013/14 to 2018/19, the curriculum has changed substantially over the last five years so data over time may not be comparable. As the school leaver data is not yet available for 2018, the basis for the data included for these measures is different from published data available on Parentzone (which is based on school leavers). . . In general, this method will give similar results to the Insight cohort but the achievement of individual pupils leaving school during S4 or S5 will be counted in the year they would have been expected to finish S6 rather than in their actual

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year of leaving. In addition, there may be a small number of pupils included in the cohort who left an LA school but then continued their education at an independent school or outside Scotland. As the Scottish Government only holds data on Local Authority schools this latter achievement would not be included. So that the data was comparable across the years, the SG used the S6 based on S4 method for all years of data provided for these measures. *’s are included where the cohort number is less than 5 or where a cohort could be used to identify a cohort less than 5

DATA SOURCE

This data is calculated from the INSIGHT data and is provided for the LGBF by

Scottish Government

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SERVICE AREA


MEASURE CHN 8a: The Gross Cost of "Children Looked After" in Residential Based Services per Child per Week

SUMMARY DEFINITION

The gross cost of ‘looked after children’ in residential based services, per child,

per week.


In terms of children’s social work services, a major cost carried by local

councils is the cost of caring for looked after children in a residential setting.

This indicator can be looked at alongside the cost of “Looked After Children” in

the community setting and also the balance of care between residence and

community based care.

FORMULA


Gross Residential Cost refers to the gross cost of residential based services for looked after children. This is defined by Local Financial Returns (LFR) guidance on gross expenditure for social work services (LFR 03) and includes spending on all Accommodation based services for children/young people except respite care residential placements. For Secure Accommodation provision and placement costs in accommodation approved by the First Minister for the purpose of restricting the liberty of children are included. For Residential schools provision and placement costs, excluding expenditure on children who have been placed temporarily to provide respite for their careers are included. Number of Looked After Children for this indicator refers to the total number of looked after children in residential based care facilities. The division by 52 is to obtain the weekly cost.

DATA SOURCE

For more details on Gross Residential costs see the LFR and associated Guidance notes for social care services (LFR03): http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR

Data for the Number of looked after children in residential care is provided

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directly by Scottish Government for the LGBF. For data protection purposes the number of looked after children is not published publicly due to low numbers.

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SERVICE AREA


MEASURE CHN 8b: The Gross Cost of "Children Looked After" in a Community Setting per Child per Week

SUMMARY DEFINITION

The gross cost of ‘looked after children’ in a community setting, per child, per week.


In terms of children’s social work services another major cost carried by local

councils is the cost of caring for looked after children in a fostering/family

placement setting.

This indicator can be looked at alongside the cost of “Looked After Children” in

a residential setting and also the balance of care between residence and

community based care.

FORMULA


Gross Community Cost refers to the gross cost of looked after children in a community setting. This is defined by Local Financial Returns (LFR) guidance on gross expenditure for social work services (LFR 03). LFR Cost includes all spend on respite and non-respite fostering and family placements. All foster carers fees, expenses and allowances and staff and other costs for foster carer recruitment, training and support are included. Payments and other costs for any family placement schemes are included. Number of Looked After Children refers to the total number of looked after children in a community setting The division by 52 is to obtain the weekly cost.

DATA SOURCE

For more details on Gross Community costs see the LFR and associated Guidance notes for social care services (LFR03): http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR

Data for the Number of looked after children in a community setting is provided directly by Scottish Government for the LGBF. For data protection purposes the number of looked after children is not published publicly due to small numbers.

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SERVICE AREA


MEASURE CHN 9: Balance of Care for looked after children: % of “Looked After Children” being cared for in the Community

SUMMARY DEFINITION

Proportion (%) of all children who are in the care of their local authority (Looked after children) who are being looked after in a community rather than a residential setting.


An understanding of the associated costs of both community and residential care costs for “Looked After Children” should be considered alongside this balance of care indicator.

FORMULA

SUMMARY DEFINITION (with inclusions and exclusions)

Total Number of Children Being Looked After in the Community refers to the children who are in the care of their local authority (Looked after children) who are being looked after in a community setting. Total Number of Looked After Children refers to the total number of children in the care of their local authority. This includes:

• children within residential care facilities,

• children within a community setting, • children who are ‘looked after’ but remain within their home.

DATA SOURCE

The percentage of looked after children being cared for in the community is provided directly by Scottish Government for the LGBF.

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SERVICE AREA


MEASURE CHN 10: % of Adults Satisfied with local schools

SUMMARY DEFINITION

The proportion (%) of adults surveyed who are satisfied or very satisfied with local schools.


It is important to capture some element of the quality of children’s services in terms of the service user’s opinions. Currently the only data for this which is comparable across all 32 Scottish councils is measured from data gathered by the Scottish Household Survey.


The proportion (%) of adults who were surveyed as part of the Scottish Household Survey (SHS) who are satisfied or very satisfied with local schools. Those people who gave no opinion on the service were excluded from the results. The satisfaction data drawn from the Scottish Household Survey is now presented in 3 year rolled averages to deliver the required level of precision at a local level. By rolling the data across the 3 years, the confidence intervals for all figures reported are within 5.5%. For 2018/19 this question was also included in the Scottish Surveys Core Questions (SSCQ) The SSCQ gathers survey responses from identical questions in the Scottish Crime and Justice Survey, the Scottish Health Survey and the Scottish Household Survey into one output This provides a boosted sample size for this question.

DATA SOURCE

This data is taken from the SHS & SSCQ but the % based only on those who gave an opinion on the service is not yet published and therefore were requested from the Scottish Government for inclusion in this framework. Further information on the Scottish Household Survey can be found here: SQQ Local Authority Tables available via https://www2.gov.scot/Topics/Statistics/About/Surveys/SSCQ/SSCQ2018

https://www2.gov.scot/Topics/Statistics/About/Surveys/SSCQ/SSCQ2018

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SERVICE AREA


MEASURE CHN 11: Proportion of Pupils Entering Positive Destinations


This is a valuable outcome measure for schools in their function of preparing young people for life beyond school. It is an aggregate measure of a wide range of post school destinations for young people.

SUMMARY DEFINITION

Proportion of Pupils Entering Positive Destinations measures the percentage of pupils leaving school and entering education, employment, training or voluntary work.


Proportion of Pupils Entering Positive Destinations measures the percentage of pupils leaving school and entering higher or further education, employment, training or voluntary work as a proportion of all school leavers. This information is collected by Skills Development Scotland (SDS) via an initial leaver destination survey, which collects information on the destination of school leavers in September. A school leaver is classed as a young person of school leaving age, who left school during (at the end of the winter term) or at the end of the school year, where the school year is taken to run from 1 August to 31 July. School leavers who moved out-with Scotland have not been included in the results.

DATA SOURCE

Data for years prior to 2015/16 was published by Skills Development Scotland and can be found: https://www.skillsdevelopmentscotland.co.uk/publications-statistics/statistics/school-leaver-destinations/?page=1&statisticCategoryId=8&order=date-desc

https://www.skillsdevelopmentscotland.co.uk/publications-statistics/statistics/school-leaver-destinations/?page=1&statisticCategoryId=8&order=date-desc



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SERVICE AREA


MEASURE

CHN 12a-CHN 12f: Average Total Tariff Score, by SIMD quintile 12a: Overall Average Total Tariff 12b: Average Total Tariff SIMD Quintile 1 12c: Average Total Tariff SIMD Quintile 2 12d: Average Total Tariff SIMD Quintile 3 12e: Average Total Tariff SIMD Quintile 4 12f: Average Total Tariff SIMD Quintile 5

SUMMARY DEFINITION

The average total tariff score for pupils in the senior phase (S6 based on the S4 cohort), including the average tariff score by Scottish Index of Multiple Deprivation Quintile The tariff scale provides a measure of the latest and best achievement in each subject area for national qualifications and a range of wider awards. Qualifications are awarded tariff points based on their SCQF level.


Average tariff scores are calculated from the latest and best achievement of pupils during the senior phase (S4-S6) across a range of awards included in the benchmarking tool Insight. This offers a wider measure of achievement to consider alongside the narrower attainment measures in CHN4-CHN7. An outcome consistently included at both the national and local level across the UK is the desire to increase the educational attainment of children from deprived backgrounds. Therefore, as well as benchmarking the attainment of all school children, it is important to measure the attainment of this subgroup of pupils who live in deprived areas

FORMULA

Tariff points for each unit or course are calculated based on the SCQF level of the award and the grade achieved (for graded courses). Tariff points are accumulated by individual pupils for all eligible qualifications that are the latest and best in a subject (e.g. if a pupil sits national 5 maths and then higher maths only the tariff points for higher maths will be included in their total). This method is used to ensure there is no incentive or dis-incentive to go through

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every level. All attainment in the senior phase, up to and including the year in question, is considered in the calculation regardless of the centre at which attainment was originally achieved or the centre at which the candidate was based at the time of the attainment e.g. in the case of school-college partnerships or candidates moving schools. The total tariff points for the candidate across all of their subjects is calculated as a cumulative measure of their latest and best attainment in each subject to the given point in time plus points for any standalone units which are un-related to any other subject qualification. For more information see http://insight-guides.scotxed.net/support/InsightTariff.pdf


As the school leaver data is not yet available for 2019, the basis for the data included for these measures is different from published data available on the School Information Dashboard (formerly Parentzone), which is based on school leavers. The Insight Leavers cohort comprises of the pupils that have an SDS leavers record for that year and appeared in the previous year’s school census e.g. for 2018 leavers it includes all pupils who appeared in the September 2018 school census and have an SDS leaver record for 2019 (and who don’t reappear in the 2018 school census). This cohort is the basis for the data published on the School Information Dashboard (formerly Parentzone) in March. Data is not yet available for 2018/19 Insight leavers. To allow 2019 data to be included the Scottish Government have provided pupil’s attainment by S6 based on the S4 cohort. This includes pupils who started senior phase in S4 and looks at their cumulative attainment either to the point of leaving or to the end of S6. The year attached to the cohort refers to the year in which they would have been expected to complete S6. For example, for the 2018 cohort in the data this represents the cohort of pupils who started S4 in September 2015 and includes their attainment over 2015/16, 2016/17 and 2017/18. If a pupil moved to a different LA school during S4 or S5 they were reallocated to that LA (along with all their attainment up to that point). If they left school during S4 or S5 and don’t reappear in a different LA school, then their attainment up to that point will be counted in the average for the LA they were originally allocated to. In general, this method will give similar results to the Insight cohort but the achievement of individual pupils leaving school during S4 or S5 will be counted in the year they would have been expected to finish S6 rather than in their actual year of leaving. In addition, there may be a small number of pupils included in the cohort who left an LA school but then continued their education at an independent school or outside Scotland. As the Scottish Government only holds data on Local Authority schools this later achievement

http://insight-guides.scotxed.net/support/InsightTariff.pdf

http://insight-guides.scotxed.net/support/InsightTariff.pdf

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would not be included. So that the data was comparable across the years the SG used the S6 based on S4 method for all years of data provided for these measures. The data is based on SIMD 2012 for the years 2014 to 2016 and on SIMD 2016 for 2017 to 2019. For the SIMD classification we match home postcode (from the student census) to datazone. For a small number of pupils this was not available and they have been excluded from the data broken down by SIMD. The 2018 data is pre-review and may change slightly after February when we receive review data from SQA. *’s are included where the cohort number is less than 5 or where a cohort could be used to identify a cohort less than 5 While data is included for each year from 2013/14 to 2018/19, the curriculum has changed substantially over the last five years so data over time may not be comparable.

DATA SOURCE

Tariff points for SIMD quintiles is calculated based on the Insight data and is provided for the LGBF by The Scottish Government. Overall average tariff was calculated by the Improvement Service.

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SERVICE AREA


MEASURE

CHN 13a: % of P1, P4 and P7 pupils combined achieving expected CFE Level in Literacy CHN13b: % of P1, P4 and P7 pupils combined achieving expected CFE Level in Numeracy CHN14a - Literacy Attainment Gap (P1,4,7 Combined) - percentage point gap between the least deprived and most deprived pupils CHN14b - Numeracy Attainment Gap (P1,4,7 Combined) - percentage point gap between the least deprived and most deprived pupils


A key stage of the education journey for Scottish students is their performance throughout Broad General Education. In comparing the achievement levels of young people, councils can share good practice to aid improvement across all council’s areas. An outcome consistently included at both the national and local level across Scotland is the desire to close the poverty-related attainment gap between children and young people from the least and most disadvantaged communities. The attainment gap measures in Numeracy and Literacy provide useful focus on the progress being made in realising this ambition within the Broad General Education.


Curriculum for Excellence (CFE) is Scotland’s curriculum. It helps our children and young people gain the knowledge, skills and attributes needed for life in the 21st century. More information about Curriculum for Excellence can be found here: https://scotlandscurriculum.scot/ Teacher professional judgements of achievement of a level are based on all of the evidence collected by teachers during the ongoing assessment of children and young people’s learning. A wide range of evidence is collected in a variety of ways. This includes observing learners at work, assessing their work in class, standardised assessments and assessing children and young people’s knowledge and understanding by talking to them about their learning. A new national programme of quality assurance and moderation was put in place to provide more support and improve confidence and understanding among teachers and, from August 2017, new nationally consistent standardised assessments have been made available for teachers to help inform their judgements. In 2019, Scottish Government removed the ‘experimental statistics’ badging from this data. Data from 2018/19 onwards will now be included in the LGBF Framework

https://scotlandscurriculum.scot/

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The data covers pupils in Primary 1, Primary 4 & Primary 7 in mainstream schools and all pupils based in special schools/units. Teacher judgements cover the four organisers of reading, writing, listening and talking and numeracy. Mainstream pupils for whom the teacher has been unable to make a professional judgement are not included in the published results (less than one per cent of pupils). The literacy variable has been created from the literacy organisers: reading, writing and listening and talking. A pupil is deemed to have achieved the expected level in literacy if they have achieved the expected level in all three literacy organisers: reading, writing, listening and talking. Pupils will not be included in this calculation if ‘Not Yet Assessed’ has been reported in one or more of the organisers. A very small percentage of children have long-term significant and complex additional support needs that mean that it is unlikely they will progress through the CfE levels during their time in education. The Attainment Gap is calculated by taking the percentage point difference in achievement of CFE levels in between be those pupils from SIMD quintiles 1 and 5. This method of calculated on matches that used in the National Improvement Framework. This was agreed after a Scottish Government consultation on measuring the attainment gap. More information can be found here - https://www.gov.scot/publications/2018-national-improvement-framework-improvement-plan/pages/5/ The Scottish Index of Multiple Deprivation identifies small area concentrations of multiple deprivation across Scotland. More information can be found here: http://www.gov.scot/Topics/Statistics/SIMD. When considering data by SIMD as a measure of deprivation, it is important to note that the data shows the difference between young people living in the most or least deprived areas. What SIMD data does not show is the difference between young people from poor or rich backgrounds. For more information on CFE Levels see the section above.

DATA SOURCE

The data included in the publication are provided to Scottish Government by local authorities and grant-aided schools. Independent schools are not included in the data collection. The assessments of children’s progress are based on teachers’ professional judgements in schools. More information on the data can be found here - https://www.gov.scot/publications/achievement-curriculum-excellence-cfe-levels-2018-19/ This measure is calculated by The Improvement Service by applying

https://www.gov.scot/publications/2018-national-improvement-framework-improvement-plan/pages/5/

https://www.gov.scot/publications/2018-national-improvement-framework-improvement-plan/pages/5/

http://www.gov.scot/Topics/Statistics/SIMD

https://www.gov.scot/publications/achievement-curriculum-excellence-cfe-levels-2018-19/

https://www.gov.scot/publications/achievement-curriculum-excellence-cfe-levels-2018-19/

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calculation set out above to this data.

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SERVICE AREA


MEASURE CHN 17: % of children meeting developmental milestones at their 27-30 month review

SUMMARY DEFINITION

% of children meeting developmental milestones (27-30 month)


It is during our very earliest years that a large part of the pattern for our future adult life is set. The early years are therefore a key opportunity to assess and understand the progress being made in improving outcomes. This measure is fundamental in pursuing the following aims: • we want all to have the same outcomes and the same opportunities; • we identify those at risk of not achieving those outcomes and take steps to prevent that risk materialising; • where the risk has materialised, we take effective action; • we work to help parents, families and communities to develop their own solutions, using accessible, high quality public services as required.

FORMULA

Of all children receiving a 27-30 month review, the % which had no concerns across all domains


The 27-30 month review was introduced in Scotland in April 2013. National guidance on the purpose, content, and delivery of the reviews was published by the Scottish Government in December 2012 in order to support a consistent approach to provision of effective reviews across Scotland (http://www.scotland.gov.uk/Publications/2012/12/1478). During 27-30 month reviews, the health professional (normally a health visitor) assesses children’s developmental status and records the outcome (e.g. no concern, concern newly suspected as a result of the review, or concern or disorder already known prior to the review) against each of nine developmental domains (social, emotional, behavioural, attention, speech language & communication, gross motor, fine motor, vision and hearing).

http://www.scotland.gov.uk/Publications/2012/12/1478

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All available records for children turning 27 months in the period are included in the analyses as long as the review took place before the child turned 3 years. ISD receives quarterly data extracts from the child health surveillance program pre-school system for producing and publishing statistics The 27-30 month review is universal and should be offered to every child reaching the appropriate age. It is important that there is high coverage of the review to ensure that there is the opportunity to improve children’s outcomes. One of the overall priorities identified in the national guidance document is the ‘promotion of strong early child development’. This is the third publication of statistics on the child health 27-30 month review. Figures for 2013/14, 2014/15, and 2015/16 are provided. It should be noted that the introduction of a new domain in the 27-30 Month Review has led to an increase in the number of incomplete returns. This has resulted in the 2016/17 data not being directly comparable to previous years data.

DATA SOURCE

http://www.isdscotland.org/Health-Topics/Child-Health/Publications/2017-02-07/2017-02-07-Child-Health-27m-review-Report.pdf Table T2.2 domains Row - % No concerns across all Domains

http://www.isdscotland.org/Health-Topics/Child-Health/Publications/2017-02-07/2017-02-07-Child-Health-27m-review-Report.pdf

http://www.isdscotland.org/Health-Topics/Child-Health/Publications/2017-02-07/2017-02-07-Child-Health-27m-review-Report.pdf

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SERVICE AREA


MEASURE CHN 18: % of funded Early Years Provision which is graded good or better

SUMMARY DEFINITION

Quality Ratings of Early Year Provision


The Children and Young People (Scotland) Act 2014 introduces a commitment to the near doubling of entitlement to funded early learning and childcare to 1140 hours a year by 2020 for all three and four-year olds and eligible two-year olds. The aim is to provide high quality experience for all children, which complements other early years and educational activity to close the attainment gap and recognises the value of those we entrust to give our children the best start in life.

FORMULA The number of funded Early Years providers which were graded good or better for all quality themes as a percentage of all funded Early Years Provision which was inspected.


Data for 2010, 2011 and 2012 taken from extracts of Care inspectorate annual return data on 15 November2017 and Care Inspectorate Service Lists as at 31 Dec 2010, 31 Dec 2011 and 31 Dec 2012. Data is presented as the situation as at 31 December in each year. Not included are cancelled services as at 31 December each year. Not included is data for those services that did not submit an annual return. Therefore, the information might not match what is published in 'Early Learning and Childcare Statistics', where estimates and imputations are used to account for non-submissions. The question on funding for each year has changed over the years. Included information is based on the following:

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• "2018: Do you provide funded early learning and childcare places as a local authority service or in partnership with a local authority?

(This is the entitlement of 600 hours funded early learning and childcare per year under the Children and Young People (Scotland) Act 2014.)"

• "2017: Do you provide funded early learning and childcare places as a local authority service or in partnership with a local authority?

• (This is the entitlement of 600 hours funded early learning and childcare per year under the Children and Young People (Scotland) Act 2014.) "

• 2015 and 2016: Do you provide early learning and childcare? (This means early learning and childcare which is the funded entitlement to 600 hours per year under the Children and Young People (Scotland) Act 2014)? - [Yes]

• 2014: Do you provide early learning and childcare (this means early learning and childcare which is the funded entitlement to 600 hours per year under the Children and Young People (Scotland) Act 2014)? [Yes]. If Yes, how do you provide this? ['As a partner provider with places funded by the local authority' or 'Local authority service']

• 2013: Do you provide pre-school education (by "pre-school education" we mean the Scottish Government's 3-18 curriculum of excellence)? [Yes]. If "Yes", how do you provide this? ['As a partner provider with places funded by the local authority' or 'Local authority service']

• 2012: Do you provide pre-school education (by "pre-school education" we mean the Scottish Government's 3-18 curriculum of excellence)? [Yes], If "Yes", how do you provide this? ['As a partner provider with places funded by the local authority' or 'As a local authority run service']

• 2011: Do you provide pre-school education (by "pre-school education" we mean the Scottish Government's 3-18 curriculum of excellence)? [Yes], If "Yes", how do you provide this? ['As a partner provider with places funded by the local authority' or 'As a local authority run service']

• 2010: Do you provide pre-school education (by "pre-school education" we mean the Scottish Government's 3-5 curriculum)? [Yes], If "Yes", how do you provide this? ['As a partner provider with places funded by the local authority' or 'As a local authority run service']

.

DATA SOURCE

The Care Inspectorate prepared this data especially for inclusion in the LGBF, but it is anticipated that this will be available on their datastore in the future http://www.careinspectorate.com/index.php/publications-statistics/19-public/statistics

http://www.careinspectorate.com/index.php/publications-statistics/19-public/statistics

http://www.careinspectorate.com/index.php/publications-statistics/19-public/statistics

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SERVICE AREA


MEASURE

CHN 19a: School Attendance Rate CHN 19b: School Attendance Rate for Looked After Children

SUMMARY DEFINITION

School Attendance Rates


Good school attendance is key to ensuring that every child gets off to the best start in life and has access to support and learning that respond to individual needs and potential. Absence from school, whatever the cause, disrupts learning. The role of school attendance in the protection of children is key.

Local Authorities record information on pupils’ attendance and absence from school and the reasons for this. This information is used to monitor pupil engagement and to ensure pupils safety and wellbeing by following up on pupils who do not attend school.

FORMULA

The number of half-days attended for a local authority, as a percentage of

the total number of possible attendances. This is based on a 380 half day

year. The national average is the average number of half-days attended for

local authority and mainstream grant-aided schools in Scotland.


Table 2.4: Percentage attendance and absence by local authority compared over the last three years. The data reports attendance of pupils in local authority and mainstream grant aided schools in Scotland for the academic years 2010/11, 2012/13 and 2014/15. Includes S6 for all years. Comparisons of overall attendance, overall absence and temporary exclusions are considered valid over time and between local authorities. As a result of the September 2010 consultation of users of school statistics, and changes to the legislation around school handbooks, Scottish Government have made a number of changes to collections and publications, this included moving the absence and exclusions data to a biennial (once every two years) collection. Local authorities still collect information on pupils attendance, absence and exclusions each year on their management information systems. Definitions In 2007, the Scottish Government published guidance Included, Engaged and Involved Part 1 which replaced Scottish Executive Circular 5/03 on the management of attendance and absence in Scottish schools. This guidance:

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· Clarifies classification and recording requirements · Addresses wider issues of promotion and management of attendance · Strengthens links between absence and protection of children

Electronic copies are available from: http://www.gov.scot/Publications/2007/12/05100056

Holidays taken during term time must be categorised as unauthorised absence. However, it is acceptable under exceptional circumstances for schools to authorise a family holiday during term time. Such circumstances may include a family holiday judged to be important to the wellbeing and cohesion of the family, following serious or terminal illness, bereavement or other traumatic events. It should not include such reasons as the availability of cheap holidays, the availability of desired accommodation, poor weather experienced during school holidays, holidays which overlap the beginning or end of term, or parental difficulty obtaining leave (with local judgement applied in cases where evidence is provided by the employer that it cannot accommodate leave during school holidays without serious consequences). Pupils arriving late are marked as such, with a distinction made for those arriving in the second half of a morning or the second half of the afternoon. Where summary data is necessary, if a pupil has attended most of an opening it is counted as attendance, but if they have been absent for most of a session it is included as authorised absence. They are of course still separately identified as being late but present for some of the time in the schools’ systems for management purposes. Schools were also given the possibility of including all late marks on a pupil’s record as attendance, if it is deemed beneficial for encouraging attendance. The distinction is also used in judging attendance records of those receiving bursaries and allowances. Further details can be obtained from the circular and addendum

http://www.gov.scot/library5/education/edc05-00.asp http://www.gov.scot/library5/education/ac503a-00.asp

Prior to 2003/04, information was collected at school level, by stage up to S5, in the four categories: attendance, authorised absence, unauthorised absence due to temporary exclusion, other unauthorised absence. From 2003/04 information is collected at individual level, enabling linkage to pupil characteristics collected in the pupil census. From 2003/04 information is also collected (and published) for a wider range of attendance and absence categories. Looked After Children * information suppressed due to small numbers.

DATA SOURCE

Table 2.4 in the Scottish Government publication: Attendance and Absence 2014/15 http://www.gov.scot/Topics/Statistics/Browse/School-Education/AttendanceAbsenceDatasets/atttab2015

Looked After Children Attendance

http://www.gov.scot/Publications/2007/12/05100056

http://www.gov.scot/library5/education/edc05-00.asp

http://www.gov.scot/library5/education/ac503a-00.asp

http://www.gov.scot/Topics/Statistics/Browse/School-Education/AttendanceAbsenceDatasets/atttab2015

http://www.gov.scot/Topics/Statistics/Browse/School-Education/AttendanceAbsenceDatasets/atttab2015

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http://www.gov.scot/Publications/2017/06/2978/downloads

Table 3.1 Percentage attendance for looked after children, by the local authority responsible for the looked after child and gender, 2012/13 http://www.gov.scot/Publications/2014/03/8922/7

3. Looked after data by local authority Table 3.1 Children starting and ceasing to be looked after, 2012-13


http://www.gov.scot/Publications/2014/03/8922/7

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SERVICE AREA


MEASURE CHN 20a: School Exclusion Rates (per 1000 pupils) CHN 20b: School Attendance Rates for Looked After Children (per 1000 looked after children)

SUMMARY DEFINITION

School Exclusion Rates


Councils aim to support whole school communities, learning establishments and their partners to keep all learners fully included, engaged and involved in their education, wherever this takes place; and, to improve outcomes for those learners at risk of exclusion. This is based upon a shared approach of agencies working together and responding to the needs of learners early and effectively, in line with the principles of Getting It Right for Every Child (GIRFEC).

In Scotland, the power exists to exclude children and young people from school where it is considered that to allow the child or young person to continue attendance at school would be seriously detrimental to order and discipline in the school or the educational wellbeing of the learners there.

Exclusion is therefore rooted in the behaviour policies of schools and local authorities, where it has traditionally been seen as both the ultimate sanction and a deterrent to serious indiscipline, in the context of the wellbeing of the whole school community.

There have been significant, concerted efforts by schools and local authorities to implement a range of approaches and solutions to positively engage young people in their education and improve relationships and behaviour.

FORMULA

The number of half-days of temporary exclusions and number of pupils

removed from the register (previously known as ‘permanent’ exclusions) per

1000 pupils


Under Circulars 10/93 and 1/95, local authorities are required each year to collect certain statistics from schools on exclusions. The statistics relate to half-days of temporary exclusions and number of pupils removed from the register (previously known as ‘permanent’ exclusions). The data reports on cases of exclusion of pupils in local authority schools in Scotland for the academic year. Exclusions include both temporary exclusions and pupils removed from the register. This refers to cases of exclusion, which must not be confused with the number of pupils excluded, as some pupils were excluded more than once during the year An exclusion is temporary when a pupil is excluded from a school but remains on

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the register of that school because they are expected to return when the exclusion period is completed. The term ‘removed from the register’ refers to a pupil who is excluded and their name removed from the school register. Such a pupil would then be educated at another school or via some other form of provision. Local authorities may also reach agreements with parents to move a pupil to another school without the use of a formal ‘removal from register’, but where the pupil is unlikely to have the option of staying in the school. Information on exclusions was not collected in 2011/12 or 2013/14, as this data is now collected only once every two years. Exclusion data for Looked after children is published in March Looked After Children The total number of Looked After Children is used as a denominator as Scottish Government are not currently able to provide data on the number of Looked After pupils on a consistent basis across the years. They hope to provide this in the future but have advised that this denominator will provide a meaningful comparison between authorities and across years. Cells containing * represent small numbers that have been suppressed to maintain confidentiality

DATA SOURCE

Table 19 in the Scottish Government publication: Exclusions dataset http://www.gov.scot/Topics/Statistics/Browse/School-Education/exclusiondatasets/exclusionsdataset2015 Looked After Children http://www.gov.scot/Publications/2017/06/2978/downloads Table 4.1 - Cases of exclusion for looked after children by local authority responsible for the looked after child and gender, 2012/13 http://www.gov.scot/Publications/2014/03/8922/7 3. Looked after data by local authority Table 3.1 Children starting and ceasing to be looked after, 2012-13

http://www.gov.scot/Topics/Statistics/Browse/School-Education/exclusiondatasets/exclusionsdataset2015

http://www.gov.scot/Topics/Statistics/Browse/School-Education/exclusiondatasets/exclusionsdataset2015



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SERVICE AREA


MEASURE CHN 21: Participation Rate for 16-19-year olds (per 100)

SUMMARY DEFINITION

Participation Rate


The annual participation measure (PM) reports on the activity of the wider 16-19-year-old cohort, including those at school, and will help to inform policy, planning and service delivery

FORMULA

Reporting the annual measure takes account of all the available status information

for individuals over the course of the year. The participation status of each

customer is calculated by combining the number of days spent in each status

between 1st April and 31st March. The overall participation headline classification

(participating, not participating and unconfirmed) is based on the classification

which has the highest sum of days.


The annual measure takes account of all statuses for individuals over the course of the year as rather than focusing on an individual’s status on a single day

The annual participation measure cohort was extracted from the Opportunities for All shared data set held on the Skills Development Scotland Customer Support System (CSS). SDS has the overarching responsibility for compiling and maintaining, on behalf of partners, an integrated set of data for each young person. This role relies on partners to share accurate data in a timeous manner.

To be included in the measure an individual must be aged between 16 and 19 on 31st March 2018.

Participation and non-participation were defined within the Opportunities for All - Data Practice Framework published by the Scottish Government in August 2014.

"A young person is deemed to be participating when they are actively engaged with an organisation for the purpose of learning, training or work – work includes volunteering. Within the context of Opportunities for All, all participation is positive and should be regarded as transitional - education and training are important phases in a young person’s life that can improve their job options but are not destinations in themselves."

Allocation of a local authority within the measure: For school pupils, we will report the local authority of the school for publicly funded secondary and special schools.

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For individuals attending residential schools the local authority of their home area is used. For those who have left school we would continue to report the individual against the local authority of their school of leaving for a fixed period of time and thereafter the individual would be reported against the local authority linked to their postcode. If no postcode was available for mapping to a local authority, the SDS centre attached to the customer record would be used. All SDS centres are linked to local authority areas.

DATA SOURCE

The Participation Measure data release (published August 2018) marked the fourth release of statistics on the participation of 16-19-year olds at a national and local authority level, as such data is not available from LGBF base year. Supplementary Tables are in the SDS Publication: Annual Participation Measure: Table 1.8a (% Participating 16-18) https://www.skillsdevelopmentscotland.co.uk/publications-statistics/statistics/participation-measure/?page=1&statisticCategoryId=7&order=date-desc

https://www.skillsdevelopmentscotland.co.uk/publications-statistics/statistics/participation-measure/?page=1&statisticCategoryId=7&order=date-desc



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SERVICE AREA


MEASURE CHN 22: % Child Protection Re-Registrations within 18 months

SUMMARY DEFINITION

Child Protection Re-Registrations


Re-registration data shows the number of children on child protection registers (CPRs) who come back onto registers. Re-registration rates could suggest that the decision to initially remove them from a CPR was premature and that they are not actually safer. If re-registration were to increase, it may be reasonable to question whether children were being taken off plans before necessary safeguards have been put in place.

FORMULA Of all Child Protection registrations in a year, the % which have been

registered previously within the past 18 months


The numerator includes those children who have been registered within: 6 months to < 1year Less than 6 months 1 year to < 18 months The numerator excludes those children who have: Never been registered before Not known if registered before Been registered within 18 months to < 2 years Been registered 2 years+ All categories are included in the denominator of all children entered on the Child Protection register. 0's mean that the council has no registrations which are re-registrations within the past 18 months. Data has been provided for all councils.

DATA SOURCE

http://www.gov.scot/Publications/2017/03/6791/downloads This data is not currently published at Local Authority Level, so data is only available for 12/13 onwards and is provided for inclusion in the LGBF by Scottish Government.


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SERVICE AREA


MEASURE CHN 23: % Looked After Children with more than one placement within the last year

SUMMARY DEFINITION

Looked After Children with more than one placement


Councils strive to be the best corporate parents they can be for those children and young people whose needs are best served by being in care. Sound attachment is now well understood as a critical underpinning for a child’s healthy growth and development. The need for a safe, stable place to live and for ongoing secure relationships must be central to the child’s plan.

While no two cases will be the same, and each child must be placed in a situation that is appropriate to them, the need to secure and maintain attachments is an important factor to be considered in all care planning. Consideration of the most effective means of securing long term stability for a child should include permanent foster and kinship care, or residential care as a positive option.

Evidence shows that effective and efficient decision making as early as possible in a child’s life produces the most cost-effective interventions

FORMULA The number of Looked After Children away from home with more than one

placement within a year as a percentage of all Looked After Children.

DETAILED DEFINITION

Looked after child – The definition of a looked after child is in section 17(6) of the Children (Scotland) Act 1995, as amended by Schedule 2, para 9(4) of the Adoption and Children (Scotland) Act 2007. Information on this definition is available here: http://www.gov.scot/Publications/2011/03/10110037/2 Types of Placement – Information on the definition of the different types of placement for Looked After Children can be found here https://www2.gov.scot/Resource/0053/00536500.pdf - Background Notes (3.1)

DATA SOURCE

This data is not currently published at Local Authority Level, so was provided for 2011 onwards for inclusion in the LGBF by the Scottish Government Looked After Children Statistics department.


https://www2.gov.scot/Resource/0053/00536500.pdf

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CORPORATE SERVICES


SERVICE AREA

Corporate Services

MEASURE CORP 1: Central Support Services (External to Services) as a Proportion of Council Running Costs

SUMMARY DEFINITION

This indicator calculates the proportion of total running costs of councils which is spent on support services.


This high-level indicator is important because it provides information on the level of support that is required in each Council for front-line services.

FORMULA


Combined Support Services Cost is recorded in line with the LFR Data Standardisation Guidance. The cost of the following services should all be considered as support services costs: Finance, Legal, Human Resources, IT, Internal Audit, Procurement, and Asset Management. Combined Gross Expenditure refers to the total expenditure for council running costs. This is defined by the Local Financial Returns (LFR) guidance and includes all employee costs, operating costs, support services, revenue contribution to capital (RCC) and third part projects by the General Capital Grant (GCG). Employee costs: this includes employers’ superannuation contributions. Equal pay expenditure is included in employee costs as and when these costs have been accrued into the financial statements. Cash payments against provisions made in previous years are excluded. Operating costs: This does not include capital charges. Third party payments are included. These are payments to an external provider, or an internal service delivery unit, which is operating independently, in return for

43

the provision of a service Support Services: Support Costs are recorded in line with the “LFR Data Standardisation Guidance” produced for the SOLACE benchmarking exercise available here. Revenue Contribution to Capital: revenue contribution towards capital expenditure on capital assets which was met directly from the service revenue within the current year (capital funded from current revenue – CFCR) Grants to third parties funded by General Capital Grant: Where the GCG is used to fund third party capital projects the grant is treated as service income and the corresponding grant or direct payment treated as service expenditure. Where the GCG is used to finance the capital expenditure of the council no part of the GCG is recorded in any LFR. Note: Scottish Government apportionment for joint boards have been included for years prior to 2013/14. From 2013/14 onwards the gross total spend has not been adjusted for apportionment of joint boards and therefore is not directly comparable with previous year’s figures. 2013/14 and 2014/15 figures are comparable. Given the figures would not be comparable from 2013/14 onwards anyway as police/fire are no longer included in this calculation, we are currently discussing with finance colleagues whether to continue with this apportionment.

DATA SOURCE

The earlier publication of the LGBF means that the LFR data was not available to be used for data from 2013/14 onwards; all previous years’ data uses the LFR data. Therefore, the cost data used from 2013/14 onwards is based on a direct return to the Improvement Service; although to ensure reliable and comparable data, the cost data continues to be based on the LFR categories, guidance and definitions. The data will be refreshed in March with the audited LFR data. Adjustment to 2016/17 data onwards Adjusted LFR Excludes support costs includes RCC Adjustment made to Historic data Adjusted for: Contributions from other LAs Recharges Contributions from IJB's More details about the Combined Support Services inclusions and exclusions can be found in the LFR Data Standardisation Guidance, available here. For more details on Combined gross expenditure see the LFR and associated Guidance notes for social care services (LFR00): http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR



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SERVICE AREA

Corporate Services

MEASURE CORP 3b: The percentage of the highest paid 5% employees who are women

SUMMARY DEFINITION

This indicator provides a picture of the current gender balance in more senior posts.


The delivery of quality services is dependent on a trained and motivated workforce and it is essential that councils’ employment policy reflects their commitment to equal opportunities. This helps identify areas of potentially unfair or discriminatory practices.


The calculation of ‘highest paid’ should be based on gross pay including Islands weighting, performance related pay, bonus etc. However, it should exclude overtime, and fringe benefits (such as leases of free cars, health insurance, and a range of non-cash benefits). For part-time staff, salaries should be calculated on a pro-rata basis (FTE salary). Applies to temporary staff employed for over one year only and permanent staff. Staff on fixed terms contracts who have been employed by the authority for over a year should be considered permanent. Staff on job share should count as one post.

Please note: These indicators exclude teachers (including peripatetic teachers, support for learning teachers, visiting specialists, home tutors, guidance teachers, and assistant head teachers, depute head teachers and head teachers) i.e. those on teachers’ terms and conditions and required to be GTC registered. All other council employees on SJNC (Chief Officers) plus those traditionally on APT&C conditions, and posts on SJC conditions/scales which traditionally have been employed on craft and manual worker conditions/grades should be included in the indicator. The figures reported should be the number of staff employed by the council at 31 March.

DATA SOURCE

Councils return this data direct to the Improvement Service. This data is available within a council’s personnel and pay records.

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SERVICE AREA

Corporate Services

MEASURE CORP 3c: The gender pay gap

SUMMARY DEFINITION

This indicator provides a picture of the gap in pay between men and women employed by councils.


Employers are required (under Section 7 of The Equality Act 2010 (Specific Duties) (Scotland) Regulations 2012) to publish a single gender pay gap figure, which is the percentage difference between men’s and women’s hourly pay, excluding overtime. The delivery of quality services is dependent on a trained and motivated workforce and it is, therefore, essential that councils’ employment policy reflects their commitment to equal opportunities. The indicator provides a picture of the current gender pay gap between male and female employees. This will help councils to identify areas of potentially unfair or discriminatory practices as well as providing a baseline for measuring improvement over time. The indicator does not deal with equalities relating to ethnicity, disability or sexual orientation.


The gender pay gap is the percentage difference between men’s and women’s hourly pay. The information required is the gender of each employee and their basic rate of pay. You should determine the basic (excluding overtime) hourly rate of pay for each employee. If the basic pay data is expressed as an annual salary, then employers should divide this until they have an hourly rate. This will enable the pay of part-time employees to be compared with full-time employees. Calculate the average hourly rate of pay for male employees, and female employees. Calculate the mean average by adding together all the individual hourly rates of pay, and then divide this by the total number of employees. Do this separately for male employees and female employees. Calculation

Step One Determine the basic (excluding overtime) hourly rate of pay for each employee. If the basic pay data is expressed as an annual salary, then employers should divide this until they have an hourly rate. This will enable the pay of part time employees to be compared with full-time employees. Step Two Calculate the average hourly rate of pay for male employees, and female

http://www.legislation.gov.uk/sdsi/2012/9780111016718/regulation/7

http://www.legislation.gov.uk/sdsi/2012/9780111016718/regulation/7

46

employees. Find out the mean average by adding together all the individual hourly rates of pay, and then divide this by the total number of employees. Do this separately for male employees and female employees Step Three Work out the percentage gap in pay, by using the following calculation: (A ÷ B) × 100 = TOTAL 100 – TOTAL = PAY GAP A = female average hourly rate B = male average hourly rate A positive figure indicates male employees are, on average, paid more per hour than female employees, a negative figure indicates female employees are, on average, paid more per hour than male employees) The figures reported should be the number of staff employed by the council at 31 March. All council staff should be included in this calculation. The figures reported should be the number of staff employed by the council at 31 March. For this calculation, please exclude the following:

• Any fringe benefits (such as leases of free cars, health insurance, and a range of non-cash benefits).

• Any overtime pay

DATA SOURCE

Councils return this data annually direct to the Improvement Service as of 2015/16. As such no data is available from base year to 2014/15. This data is available within a council’s personnel and pay records. The information required is the gender of each employee and their basic rate of pay. Guidance drawn from EHRC Technical Guidance and Close the Gap Guidance.

https://www.equalityhumanrights.com/en/publication-download/technical-guidance-public-sector-equality-duty-scotland

https://www.closethegap.org.uk/content/resources/CTG-PSED-guidance-for-employers-August-2012.pdf

https://www.closethegap.org.uk/content/resources/CTG-PSED-guidance-for-employers-August-2012.pdf

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SERVICE AREA

Corporate Services

MEASURE CORP 4: The cost per dwelling of collecting Council Tax

SUMMARY DEFINITION

This indicator looks at how efficient councils are at collecting the council tax due to them.


The ability of each council to negotiate a fee or income to recover the cost of collection for water and sewerage charges will have some impact on the council tax collection costs. The efficiency of the council’s collection systems may be affected by the ability and willingness of taxpayers to pay, and the extent of enforcement action taken by the council to recover tax due to it.


The calculation of the cost per dwelling should be recorded utilising the pro-forma

issued by the CIPFA Scottish Directors of Finance Section for benchmarking.

The cost includes billing, collection and debt recovery administration for both

council tax and water charges less intervention income and recoveries received

from the public water authorities. Intervention income is the warrant surcharge

element of debt that has been collected by the Council without having been

passed to the Sheriff Officer and is credited to the Council's Revenue Account.

Exclude costs associated with (and income from) non-domestic rates and residual

Community Charge collection and from the administration of Council Tax benefits.

The Best Value Accounting Code of Practice (BVACOP) defines the total cost of

an activity as all the costs which are attributable to undertaking that activity. Any

discount for prompt/lump sum payment, is a direct cost of collecting council tax

and is to be included in the cost for the purposes of the PI.

The cost of collecting council tax should be reduced by any intervention income

received by the Council. Intervention income is the warrant surcharge element of

debt that has been collected by the Council without having been passed to the

Sheriff Officer.

The income is credited to the Finance service within the Consolidated Revenue

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Account.

Councils should follow the CIPFA guidance, as endorsed by LASAAC and

apportion overhead costs when determining the cost. The indicator should be

calculated using capital charges in accordance with the Best Value Accounting

Code of Practice. If difficulty is experienced apportioning capital charges for the

indicator, a reasonable basis of apportionment should be agreed with the auditor.

"For those authorities that have fully outsourced debt recovery activities to Sheriff

Officers, exclude any of the income attributable to the 10% summary warrant

surcharge. This is because the Sheriff Officer is incurring all direct collection costs.

For those councils that have not, or have partially outsourced to the Sheriff Officer,

then only include the amount of surcharge debt collected by 31 March 2019 for

2018/19. For example, if the value of the 10% summary warrant surcharge for

2018/19 was £800k and if by 31 March 2019 the Sheriff Officer had collected

£100k, the income figure to include is £100k.

‘Dwellings’ are those on the council’s valuation list at 31 March at the end of the

reporting year excluding those annotated as separate garages, car ports, car

parking spaces and domestic storage premises.

DATA SOURCE

Councils return this data direct to the Improvement Service. This data is available in Council’s accounting records and Council Tax system and CIPFA Directors of Finance calculation pro forma.

50


SERVICE AREA

Corporate Services

MEASURE CORP 6a: Sickness Absence Days per Teacher


Sickness absence in the public sector is widely regarded as being a significant cost

to councils. This indicator is important because it allows councils to compare these

rates and establishes which councils are dealing effectively with this issue.

This indicator looks at the effectiveness of the HR function in terms of impact on

the overall levels of sickness absence for teachers through development of

processes and procedures, and training for managers. Services should aim to

reduce the number of shifts/days lost through sickness absence over time.

This indicator is defined in accordance with ‘Value for Money in public sector

corporate services’ (May 2007) and amended guidance issued in June 2011,

published on behalf of the joint UK audit bodies and available at: http://www.audit-

scotland.gov.uk/performance/

FORMULA

Sickness absence days per teacher =


This guidance has been adopted across much of the public and private sectors as

the standard way of reporting sickness absence, and, therefore, facilitates

comparison across a wider range of organisations.

It is recommended that when considering new systems, the provision of working

patterns and whether the system can manage half day measurements should be in

an organisation’s tender specification. The functionality to calculate working days

lost as Full Time Equivalent working days lost should also be included in their

tender specification, as should the functionality to allow the total working hours lost

by an employee based on their working patterns to be reported.

This indicator should be based on figures for the latest financial year. It includes all

permanent, temporary or fixed term staff no matter how long they have been

employed by the council. All casual/ supply employees who have no contract

hours, and agency staff are to be excluded from the calculations.

The numerator is the total number of working days lost due to sickness absence,

which includes, absence which is self-certified, certified by a GP, long-term (even if

staff are unpaid), industrial injury or disability.

Number of Sickness days

Number of FTE teachers

http://www.audit-scotland.gov.uk/performance/


51

Where an employee reports sick part way through a working day/shift, authorities

should record the information to the nearest half-day/shift (Working days/shifts,

means days/shifts scheduled for work after holidays/leave days have been

excluded). Where systems allow, the working days lost for LGE who work term

time only should exclude days lost in non-term time.

Authorised leave which is not sickness absence, e.g. annual leave, school closure

days, maternity, paternity, adoption, maternity support, parental leave or other

similar authorised absence which is not sickness absence should not be included.

The denominator is the average number of all FTE teachers employed during the

financial year.

For part-time teachers, councils should calculate the FTE for both the numerator

and denominator on a consistent basis. For example, where the standard working

week for full time employees is 36.25 hours, someone working a 15hr week counts

as 41% FTE, therefore, such a teacher with 9 shifts lost due to sickness absence

would have 9 X .41 = 3.7 days sickness absence.

The following staff should be included within this category:

Teachers

• All posts involved in direct teaching i.e. those on teacher’s terms and conditions and required to be GTC registered plus working in a school (of any description) providing teaching services directly to pupils/students. This includes peripatetic teachers, support for learning teachers, visiting specialists, home tutors, guidance teachers, assistant head teachers, depute head teachers and head teachers.

Maximum Working Days Lost

On the rare occasion that an employee is off for a full year, the total working days

lost should be calculated to ensure that no more than the maximum working days

lost (excluding annual leave and public holidays) for an FTE are included in the

sickness absence calculations. For example, a full-time employee working a

standard 5 day week and with >= 5 years’ service should have a maximum of 224

working days lost.

For teachers and school staff, non-term time should be excluded (in service time,

Example

Total number of days lost per year through sickness

absence = 700

Total number of FTE teachers = 500

Days lost per employee is 700 / 500 = 1.4

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for example training days, should be included)

Until 2013/14 this data was collected by Audit Scotland. In these years some data

were excluded from the Scotland figure as it was deemed by the appointed auditor

to be ‘unreliable’ More information - http://www.audit-

scotland.gov.uk/performance/docs/2013/2013_council_compendium_intro.pdf

DATA SOURCE

Councils return this data direct to the Improvement Service. The aggregate records will be available centrally within a council, normally within the Human Resources or Finance Departments. The detailed records are likely to be held within services. This indicator was reviewed by councils in 2016.

http://www.audit-scotland.gov.uk/performance/docs/2013/2013_council_compendium_intro.pdf


53


SERVICE AREA

Corporate Services

MEASURE CORP 6b: Sickness Absence Days per Employee (non-teacher)


Sickness absence in the public sector is widely regarded as being a significant cost

to councils. This indicator is important because it allows councils to compare these

rates and establishes which councils are dealing effectively with this issue.

This indicator looks at the effectiveness of the HR function in terms of impact on

the overall levels of sickness absence in the service through development of

processes and procedures, and training for managers. Services should aim to

reduce the number of shifts/days lost through sickness absence over time.

Sickness rates tend to vary considerably between services, and the rates for

operational staff within the fire & rescue service are generally high in comparison

with the public sector average. This is explained in part by the hazardous nature of

the work, and the special needs in respect of fitness.

This indicator is defined in accordance with ‘Value for Money in public sector

corporate services’ (May 2007) and amended guidance issued in June 2011,

published on behalf of the joint UK audit bodies and available at: http://www.audit-

scotland.gov.uk/performance/

FORMULA


This guidance has been adopted across much of the public and private sectors as

the standard way of reporting sickness absence, and, therefore, facilitates

comparison across a wider range of organisations.

It is recommended that when considering new systems, the provision of working

patterns and whether the system can manage half day measurements should be in

an organisation’s tender specification. The functionality to calculate working days

lost as Full Time Equivalent working days lost should also be included in their

tender specification, as should the functionality to allow the total working hours lost

by an employee based on their working patterns to be reported.

This indicator should be based on figures for the latest financial year. It includes all

permanent, temporary or fixed term staff no matter how long they have been

employed by the council. All casual/ supply employees who have no contract

hours, and agency staff are to be excluded from the calculations.



54

The numerator is the total number of working days lost due to sickness absence,

which includes, absence which is self-certified, certified by a GP, long-term (even if

staff are unpaid), industrial injury or disability.

Where an employee reports sick part way through a working day/shift, authorities

should record the information to the nearest half-day/shift (Working days/shifts,

means days/shifts scheduled for work after holidays/leave days have been

excluded). Where systems allow, the working days lost for LGE who work term

time only should exclude days lost in non-term time.

Authorised leave which is not sickness absence, e.g. annual leave, school closure

days, maternity, paternity, adoption, maternity support, parental leave or other

similar authorised absence which is not sickness absence should not be included.

The denominator is the average number of all FTE staff employed during the

financial year.

For part-time staff (excluding teachers), councils should calculate the FTE for both

the numerator and denominator on a consistent basis. For example, where the

standard working week for full time employees is 36.25 hours, someone working a

15hr week counts as 41% FTE, therefore, such an employee with 9 shifts lost due

to sickness absence would have 9 X .41 = 3.7 days sickness absence.

The following staff should be included within this category:

Local government employees

• All posts on JNC conditions/scales (Chief Officers) plus those on SNJC

conditions which will include posts employed on management,

administrative, technical, clerical and manual activities. Also, those GTC

registered teachers not involved in direct teaching service delivery to

pupils and working on initiatives of an authority-wide scale.

• Posts on SJNC conditions which cover Craft workers

Staff from Arm’s Length External Operations (ALEOs) are not included in this

measure

Example

Total number of days lost per year through sickness

absence = 700

Total number of FTE staff (excluding teachers) = 500

Days lost per employee is 700 / 500 = 1.4

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Maximum Working Days Lost

On the rare occasion that an employee is off for a full year, the total working days

lost should be calculated to ensure that no more than the maximum working days

lost (excluding annual leave and public holidays) for an FTE are included in the

sickness absence calculations. For example, a full-time employee working a

standard 5 day week and with >= 5 years’ service should have a maximum of 224

working days lost.

Until 2013/14 this data was collected by Audit Scotland. In these years some data were excluded from the Scotland figure as it was deemed by the appointed auditor to be ‘unreliable’ More information - http://www.audit-scotland.gov.uk/performance/docs/2013/2013_council_compendium_intro.pdf

DATA SOURCE

Councils return this data direct to the Improvement Service.

The aggregate records will be available centrally within a council, normally within the Human Resources or Finance Departments. The detailed records are likely to be held within services. This indicator was reviewed by councils in 2016.



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SERVICE AREA

Corporate Services

MEASURE CORP 7: Percentage of income due from Council Tax received by the end of the year


This indicator may be used as a measure of the effectiveness of the council in collecting current council tax due to it. This allows efficiencies in the collection of council tax to be compared between councils.


‘Income due’ means the amount of Council Tax payable for the year and, excludes all water charges, and any outstanding Council Tax (or Community Charge) from previous years. ‘Reliefs and rebates’ means Council Tax Benefit, single person discount, and any other permitted reductions to individual bills. Tax recovered from previous years’ debt should not be used to offset outstanding debt for the purpose of this indicator. The Council Tax (Administration and Enforcement) (Scotland) Amendment (No. 2) Regulations 2000 allow councils to bill and receive lump sum payments for council tax in the year prior to the council tax falling due. These amounts should be offset against the appropriate year for which the payments relate. This indicator may be seen as a measure of the effectiveness of the council in collecting current council tax due to it.

DATA SOURCE

Councils return this data direct to the Improvement Service. Data is available for this indicator within the Council tax system

57


SERVICE AREA

Corporate Services

MEASURE CORP 8: Percentage of invoices sampled that were paid within 30 days


This indicator shows the percentage of invoices paid by councils within 30 calendar days. Thirty calendar days reflects the normal credit term period in accordance with the Late Payments of Commercial Debts (Interests) Act 1998. Councils’ policies or approaches towards the payment of invoices, which include immediate payment to local suppliers or payment in accordance with agreed credit terms, will affect this indicator. Some invoices will not be paid within the 30 days because they are disputed.


The Late Payments of Commercial Debts (Interests) Act 1998 recognises a general payment period of 30 days unless other terms are mutually agreed. The indicator measures the number of undisputed invoices for commercial goods and services and excludes any standard period for payment of greater than 30 days imposed by the council. ‘Receipt’ means date of receipt of the invoice by the council (not the payment section) at any location (including schools). If systems cannot record this date, two days should be added to the invoice date to allow postage time. Where the supplier has either wrongly dated or not dated the invoice, councils should use the date of receipt of the invoice at the council. If the invoice is sent in advance, the date of receipt of the goods or service should be used. ‘Date of payment’ means the date:

• of dispatch of a cheque or other payment instrument

• of notification of bank for BACS payment

• of bank processing if the council specifies a period after which the bank is to make payment following its receipt of the BACS tape.

• Inclusions

• Internal payments between departments of the council (including DSOs) are excluded but invoices paid by DSOs to other bodies are included.

• All invoices are to be counted, including those which fall within the scope of VAT (including zero rated and exempt items).

• Payments to small businesses not large enough to fall within the scope of VAT should also be included.

Exclusions

• Invoices sent to schools for payment from delegated school budgets may

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be excluded.

• Council Tax refunds, Rent Refunds, Clothing Grant payments and Housing Benefit payments are excluded.

• Credit notes are excluded.

• Direct debit arrangements, where it is the responsibility of the creditor to arrange for payment to be made, are excluded.

• Adjustments should not be made to disputed invoices.

• The use of purchase cards should be excluded. Where councils’ systems cannot produce the data as defined above, a performance figure based on a sample of at least 500 invoices will be acceptable. Councils should ensure that the sampling includes:

• all departments of the council

• invoices from the council’s various payment groups, for example, 14-day payments, next day payments.

Councils making payment through credit card companies should ensure that they arrange for the company to pay invoices to creditors within 30 days. Where this condition is met within the 30 days then all individual payments within the credit card statement should count as being paid within 30 days. Until 2013/14 this data was collected by Audit Scotland. In these years some data were excluded from the Scotland figure as it was deemed by the appointed auditor to be ‘unreliable’ More information - http://www.audit-scotland.gov.uk/performance/docs/2013/2013_council_compendium_intro.pdf

DATA SOURCE

Councils return this data direct to the Improvement Service. Data is available for this indicator in the Creditors system.



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ADULT SOCIAL CARE


SERVICE AREA Adult Social Care

MEASURE SW 1: Older Persons (Over65) Home Care Costs per Hour

SUMMARY DEFINITION

Home Care is delivered in the client’s own home (including sheltered housing) and may include personal care, domestic help, laundry services, shopping services, and care attendant schemes This indicator deals with costs for over 65s.


This is one of the largest expenditures in Social Work and as such is an important indicator. With the increasing shift in the balance of care to the community, any efficiency from councils could be usefully shared.

FORMULA


The definition of ‘home care’ for this indicator is identical to that used for the Scottish Government statistical return on Home Care. Some or all of the home care services may be provided by different staff-groups or purchased from different agencies. The costs of such services are included whether they are provided by the local authority, purchased from another local authority or purchased from private or voluntary sector providers. People receiving home care aged 65+ are service users who were aged 65 years or over on 31 March. Home Care does not include 24/7 care (168 hours per week), which is classed as Housing Support. The earlier publication of the LGBF means that the LFR data was not available to be used for data from 2013/14 onwards; all previous years’ data uses the LFR data. Therefore, the cost data used from 2013/14 onwards is based on a direct return to the Improvement Service; although to ensure reliable and comparable data, the cost data continues to be based on the LFR categories, guidance and definitions. The data will be refreshed in March with the audited LFR data. LFR Costs is defined by Local Financial Returns (LFR) guidance on gross

60

expenditure for home care (LFR 03): http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR In 2016/17, the LGBF uses the ‘Adjusted for LFR Expenditure’ line from the LFR to give a more realistic base figure. Adjustments have been made to historic data using validated figures from Scottish Government. The Adjustments made are minus recharges and contributions from other councils and the addition of the net contributions to IJB. The number of Home Care hours is provided by the Scottish Government and taken from their Social Care Survey. This can be accessed at the following link: http://www.gov.scot/Publications/2015/11/5804/downloads (Chapter 3) Please note that LFR costs relate to staff hours rather than client hours. Staff hours will be higher than client hours because staff will spend time travelling between clients and sometimes multiple staff may be required for certain tasks.

http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR


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SERVICE AREA

Adult Social Care

MEASURE SW 2: Self Directed Support (Direct Payments + Managed Personalised Budgets) spend on adults 18+ as a % of total social work spend on adults 18+

SUMMARY DEFINITION

Self-Directed Support allows people needing support to choose how their

support needs will be met. This indicator calculates the cost of Direct Payment

and Managed Personalised Budget spend on adults as a proportion (%) of the

total social work spend on adults (aged 18+).


This indicator allows councils to monitor Direct Payments as a proportion of total adult social care expenditure, both over time and in comparison with other councils. Under the Self Directed (Scotland) Act 2013, Direct Payments will be one of four options that from 1 April 2014 local authorities must offer eligible people assessed as requiring social care. SOLACE, ADSW and the Improvement Service will do further work to improve this indicator for 2014/15 Benchmarking.

FORMULA


The earlier publication of the LGBF means that the LFR data was not available to be used for data from 2013/14 onwards; all previous years’ data uses the LFR data. Therefore, the cost data used from 2013/14 onwards is based on a direct return to the Improvement Service; although to ensure reliable and comparable data, the cost data continues to be based on the LFR categories, guidance and definitions. The data will be refreshed in March with the audited LFR data. Both LFR Costs for SDS (Adults) and Gross SW Costs for Adults are defined by Local Financial Returns (LFR) guidance, on gross expenditure for social work services (LFR 03): http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR Gross SW costs should include all employee costs, operating costs, revenue contribution to capital (RCC) and third part projects by the General Capital Grant (GCG). For the purposes of this exercise support costs are excluded from this indicator as all support costs are counted in the indicator Corp 1 From 2016/17, the LGBF uses the ‘Adjusted for LFR Expenditure’ line from the

62

LFR to give a more realistic base figure. Adjustments have been made to historic data using validated figures from Scottish Government. The Adjustments made are minus recharges and contributions from other councils and the addition of the net contributions to IJB.

*Both numerator and denominator should include spend on older persons, adults with physical or sensory disabilities, adults with learning disabilities, adults with mental health needs, adults with addictions/ substance misuse, and HIV/AIDS; but not Service Strategy, Children's Panel, children and families, services to asylum seekers and refugees, or Criminal Justice Social Work services. This indicator includes both direct payment spend and managed personalised budgets. In terms of self-directed spend, prior to 2013/14, only direct payment was included. However, from 2013/14, councils were able to submit both direct payments and managed personalised budgets. These have been combined to calculate % of SDS spend.

DATA SOURCE

For more details on LFR costs see LFRs Guidance notes for social work services: http://www.scotland.gov.uk/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR/LFR1112Guidance (See LFR 03) Adjustment to 2016/17 data onwards Adjusted LFR Excludes support costs includes RCC Adjustment made to Historic data Adjusted for: Contributions from other LAs Requisitions Recharges Contributions from IJB's

http://www.scotland.gov.uk/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR/LFR1112Guidance


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SERVICE AREA

Adult Social Care

MEASURE SW 3a: % of people aged 65 and over with long-term care needs who receiving personal care at home


This indicator measures the extent to which the council is maintaining people with long term care needs in the community. Home care is one of the most important services available to local authorities to support people with community care needs to remain at home. There is significant evidence that this helps them remain more independent for longer. Increasing the flexibility of the service is a key policy objective for both central and local government, to ensure that people receive the type of assistance which they need, when they need it. The indicator demonstrates councils’ progress towards this policy goal of shifting the balance of care.


The number of adults 65+ receiving personal care at home as a percentage of the total number of adults needing long-term care. The indicator measures flexibility in terms of the extent to which:

• care is provided out with normal working hours to meet client’s needs

• personal care is provided, in addition to help with domestic tasks.

Clients Receiving Personal Care at home (65+) / (Clients Receiving Personal Care at home (65+) + Long stay care home residents (65+) + HBCCC/ continuing care clients (65+)

The place where people are cared for is influenced by a number of factors, above all their needs and their level of dependency. But the availability locally of affordable appropriate alternative care services, and accommodation is also important. Personal factors include: individuals' dependency levels; whether they live alone; and whether they have a carer. Access to personal income is becoming increasingly important also, as public funding becomes more challenging as budgets are spread thinner. The extent to which comprehensive, intensive home care packages are available to keep people at home safely and well supported is also a key factor. The increase in access to telecare support means more people can be looked after at home. The importance of enabling carers to continue their caring role cannot be overstated Home Care does not include 24/7 care (168 hours per week), which is classed as Housing Support.

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DATA SOURCE

This data is published on the Scottish Government website, available from the

link below.

http://www.gov.scot/Topics/Statistics/Browse/Health/Data/HomeCare/HSCDHom

ecare

(Table 10)

https://www.gov.scot/Publications/2018/07/4503/downloads

http://www.gov.scot/Topics/Statistics/Browse/Health/Data/HomeCare/HSCDHomecare


https://www.gov.scot/Publications/2018/07/4503/downloads

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SERVICE AREA

Adult Social Care

MEASURE

SW4b: % of adults supported at home who agree that their services and support had an impact in improving or maintaining their quality of life.

SW4c: % of adults supported at home who agree that they are supported to live as independently as possible

SW4d: % of adults supported at home who agree that they had a say in how their help, care or support was provided

SW4e: % of carers who feel supported to continue in their caring role


b) This indicator reflects the aggregate impact of local person centred work to improve personal outcomes, focusing on what is important for individuals’ quality of life. It emphasises the increasing focus on personalisation of services, including the use of personal outcomes approaches. c) This indicator reflects whether people who need support feel that it helps them maintain their independence as much as possible. Integration Authorities will need to provide community based services that focus on enablement, prevention and anticipatory care that mitigate increasing dependence on care and support. d) Too many people receiving care and support, choice and control over how their services are provided is very important. The increasing use of Self Directed Support should mean that more people feel that they have more control over the type of support the get.

e) e) This indicator reflects the fact that health and social care services need to be planned and delivered with a strong focus on the wellbeing of unpaid carers


The Data for these measures comes from the Bi- Annual Health Care and Experience Survey. This survey is circulated to a sample of over 600,000 people over 17, registered with a GP in Scotland. Technical Notes The following is consistent across all years:

• Question wording and response options are consistent over time;

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• The intro text to the sections has remained the same;

• Section order has remained the same;

• Sample size has remained reasonably consistent;

• There haven’t been any major changes to the sampling methodology;

• The survey has been carried out at the same time each year The number of responses that have been analysed for each question is often lower than the total number of survey responses received. This is because not all of the questionnaires that were returned could be included in the calculation of results for every individual question. In each case this was for one of the following reasons:

• The specific question did not apply to the respondent and so they did not answer it. For example, if they did not use Out of Hours services in the previous 12 months and therefore did not answer questions about their experience of it.

• The respondent did not answer the question for another reason (e.g. refused). People were advised that if they did not want to answer a specific question they should leave it blank

• The respondent answered that they did not know or could not remember the answer to a particular question

• Responses may be removed following validation checks, for example if a respondent selected an invalid combination of responses. Improved validation checks were introduced for this survey to ensure consistency between online and paper responses.

Weighting - Results at all levels of reporting are weighted. When conducting a survey, it is important to have a representative sample of the population you are interested in. Applying weighting methods reduces potential bias by making the results more representative of the population Sampling Design - Sampling was done within GP practice lists, to aim for sufficient responses to achieve a reasonably reliable result for each practice. The reliability of the result depends on the number of questionnaires returned, and also the variability of the responses. The sample size that was calculated for each practice was based on the minimum number of responses that would be required to achieve an estimate of a percentage that has a 95 per cent confidence interval with width +/- eight percentage points, sampled from a finite population Significance Testing - Data included here is statistically significant and provides a valid comparison over time and against Scotland. The full Health Care and Experience Survey Technical report can be found here - https://www.gov.scot/publications/health-care-experience-survey-2017-18-technical-report/pages/1/

DATA SOURCE

This data is available from 2013/14 and is taken from the Scottish Health and Care Experience Survey (Formerly the GP and Local NHS Services survey): http://www.gov.scot/Topics/Statistics/Browse/Health/GPPatientExperienceSurvey

https://www.gov.scot/publications/health-care-experience-survey-2017-18-technical-report/pages/1/

https://www.gov.scot/publications/health-care-experience-survey-2017-18-technical-report/pages/1/

http://www.gov.scot/Topics/Statistics/Browse/Health/GPPatientExperienceSurvey

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SERVICE AREA

Adult Social Care

MEASURE SW5: The Net Cost of Residential Care Services per Older Adult (+65) per Week

SUMMARY DEFINITION

The net cost of residential care, per adult (65+), per week.


In terms of adult social care services, a major cost carried by local councils is the

cost of caring for older adults in a residential setting.

This indicator can be looked at alongside the cost of “Adult Home Care” (Older

Persons (Over65) Home Care Costs per Hour) and also the balance of care

between residential and community-based care (% of people 65+ with intensive

needs receiving care at home)

FORMULA


Net Residential Cost refers to the net cost of residential based services for older adults. LFR Costs are defined by Local Financial Returns (LFR) guidance, on net expenditure for social work services (LFR03) and refers to Net expenditure on Care Homes including both free personal care and free nursing care for adults over 65. But does not include other accommodation-based services (non-respite) Number of Older adults in Residential Care for this indicator refers to the total number of long term residents in Care Homes (including self-funders who receive the FPC/FNC payments). The division by 52 is to obtain the weekly cost.

DATA SOURCE

The earlier publication of the LGBF means that the LFR data was not available to be used for data from 2013/14 onwards; all previous years’ data uses the LFR data. Therefore, the cost data used from 2013/14 onwards is based on a direct return to the Improvement Service; although to ensure reliable and comparable

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data, the cost data continues to be based on the LFR categories, guidance and definitions. The data will be refreshed in March with the audited LFR data. For more details on Net Residential Care Costs see LFRs Guidance notes for social work services, available from the following link. http://www.scotland.gov.uk/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR/LFR1112Guidance (See LFR 03)

Data for the Number of older adults in residential care are available from the Scottish Government quarterly monitoring survey which asks Local Authorities about the residents that they are funding in Care Homes (including self-funders who receive the FPC/FNC payments). The results from this survey can be found at: http://www.gov.scot/Topics/Statistics/Browse/Health/Data/HomeCare/HSCDHomecare (Table 10)





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SERVICE AREA

Adult Social Care

MEASURE

SW6: Rate of readmission to hospital within 28 days per 1,000 discharges

SUMMARY DEFINITION

The Rate at which patients are readmitted to hospital within 28 days of being

discharged.


This indicator is one of the national suite of Primary Care Indicators, and data

are being made available for each General Practice in Scotland. As well as GP

services, it reflects the links with other aspects of primary care in particular

pharmacy and district nursing as well as social services.

It will be important that Integration Authorities understand this data for their local

area and identify any areas for improvement to support GP Practice efforts to

improve on this.

The readmission rate reflects several aspects of integrated health and care

services –including discharge arrangements and co-ordination of follow up care

underpinned by good communication between partners.

The 28-day follow-up was selected as this is the time that the initial support on

leaving hospital, including medicines safety, could have a negative impact and

result in readmission. A longer period of follow up would be more likely to include

admissions that are unrelated to the initial one, whereas a shorter period (e.g. 7

days) is more likely to only pick up immediate issues linked to the hospital care.


. Based on the SMR01 acute hospital activity data - acute discharges from non-obstetric/non-psychiatric NHS hospitals in Scotland, excluding Geriatric Long Stay (GLS) discharges. This rate is calculated from number of re-admissions to an acute hospital within 28 days of discharge per 1,000 Discharges.

DATA SOURCE

The GP practice indicators data is available on a password protected database. This Information has been provided to the Improvement Service directly from ISD

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SERVICE AREA

Adult Social Care

MEASURE SW7: Proportion of care services graded good or better

SUMMARY DEFINITION

Proportion of care services graded 'good' (4) or better in Care Inspectorate

inspections


This indicator is intended to provide a measure of assurance that adult care

services meet a reasonable standard. It would be envisaged however that

services should not just aspire to adequacy and therefore the indicator looks at

those who are “good” or better on all gradings. Care services would be expected

to continuously improve.

It will be important that all partners work together to improve the standards of

care homes and care at home services whether provided by the Local Authority,

Health Board, third sector or private sector.


Care services included in this indicator are: • Care Homes for adults and older people • Housing Support Services • Support Services including Care at Home and adult Daycare • Adult placements • Nurse Agency This includes care provision provided by Local Authority, Health Board, Third Sector and Private Sector. The Care Inspectorate grades care services on the following themes: • Quality of Care and Support • Quality of Environment (Care Homes only) • Quality of Staffing • Quality of Management and Leadership Care services are graded on a six point scale: 1) Unsatisfactory; 2) Weak; 3) Adequate; 4) Good; 5) Very good; 6) Excellent The indicator is calculated by taking total number of adult care services receiving a grading of 4 or above (i.e. “good”, “very good” or “excellent”) on all themes as a proportion of the total number of services graded.

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DATA SOURCE

Data from 2014/15 onwards is published on the Care Inspectorate data store and has been sourced from here – http://www.careinspectorate.com/index.php/statistics-and-analysis/data-and-analysis Data prior to 2014/15 has been provided directly to the Improvement Service from Care Inspectorate.

http://www.careinspectorate.com/index.php/statistics-and-analysis/data-and-analysis

http://www.careinspectorate.com/index.php/statistics-and-analysis/data-and-analysis

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SERVICE AREA

Adult Social Care

MEASURE SW8: Number of days people spend in hospital when they are ready to be discharged, per 1,000 population (75+)

SUMMARY DEFINITION

Number of days people spend in hospital when they are ready to be discharged,

per 1,000 population (75+)


People should not have to wait unnecessarily for more appropriate care to be

provided after treatment in hospital. Waiting unnecessarily in hospital is a poor

outcome for the individual, is an ineffective use of scarce resource and

potentially denies an NHS bed for someone else who might need it.

Older people admitted to hospital are more likely to be delayed there once their

treatment is complete. This, in turn, is particularly bad for their health and

independence. The majority of delays in Scotland fall into the 75+ age group

The indicator on its own however does not tell us about the outcomes, as people need to be discharged to an appropriate setting that is best for their reablement. Focusing on discharging patients quickly at the expense of this is not desirable, and improvements need to be achieved by better joint working and use of resources


The number of bed days due to delayed discharge that have been recorded for people resident within the Local Authority area, per 1,000 population in the area. This measure uses the total number of bed days people spend in hospital when they are ready to be discharged divided by the Mid-Year Population Estimate (ONS) for that year. This is then multiplied by 1000 to give the rate. Note on Data - Due to a methodological change in 2016/17, data for the years prior to this is not directly comparable. The change was a result of a quality improvement exercise. As a result, delays for healthcare reasons and those in non-hospital locations (e.g. care homes) are no longer recorded as delayed discharges. It has also been advised that the 2012/13 data may not be arcuate at a sub-Scotland issue due to implementation issues in the first year of collection. More information on the Methodological change can be found here

DATA SOURCE

http://www.isdscotland.org/Health-Topics/Health-and-Social-Community- Care/Delayed-Discharges/

https://www.isdscotland.org/Health-Topics/Health-and-Social-Community-Care/Delayed-Discharges/_docs/NSS_Delayed_Discharges_Summary_of_definitional_changes_and_impact.docx

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https://www.ons.gov.uk/peoplepopulationandcommunity/populationandmigration/populationestimates



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CULTURE & LEISURE SERVICES


SERVICE AREA

Culture and Leisure Services

MEASURE C & L1a: The Net Cost per attendance of sport and leisure facilities (including swimming pools)

SUMMARY DEFINITION

Attendance figures indicate the extent to which pools and indoor leisure facilities

are used. This indicator calculates the cost of sport and leisure facilities across

councils, per attendance.


Keeping fit is closely linked to health-related issues and wider health & wellbeing

outcomes. This indicator allows initial questions about how successful councils

are at increasing attendances at sport facilities to be raised. This allows

discussion about whether the sports facilities in the council are providing value

for money compared with other council areas.

FORMULA


LFR Costs is defined by Local Financial Returns (LFR) guidance on net expenditure for sports and leisure facilities (LFR 02): http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR. LFR02 includes sports development, Indoor sports & recreational facilities and golf courses. This includes employee costs, operating costs, revenue contribution to capital (RCC) and third part projects by the General Capital Grant (GCG). For the purposes of this exercise support costs are excluded from this indicator as all support costs are counted in the indicator Corp 1 Since 2016/17, the LGBF uses the ‘Adjusted for LFR Expenditure’ line from the LFR to give a more realistic base figure. Adjustments have been made to historic data using validated figures from Scottish Government. The Adjustments made are minus recharges and contributions from other councils and the addition of the net contributions to IJB. Employee costs: this includes employer’s superannuation contributions. Equal pay expenditure is included in employee costs as and when these costs are accrued into the financial statements. Cash payments against provisions made



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in previous years are excluded. Operating costs: This does not include capital charges. Third party payments are included. These are payments to an external provider, or an internal service delivery unit, which is operating independently, in return for the provision of a service Support Services: Support Costs are recorded in line with the “LFR Data Standardisation Guidance” produced for the SOLACE benchmarking exercise. Revenue Contribution to Capital: revenue contribution towards capital expenditure on capital assets which was met directly from the service revenue within the current year (capital funded from current revenue – CFCR) Grants to third parties funded by General Capital Grant: Where the GCG is used to fund third party capital projects the grant is treated as service income and the corresponding grant or direct payment treated as service expenditure. Where the GCG is used to finance the capital expenditure of the council no part of the GCG is recorded in any LFR. All expenditure and income relating to sport and leisure facilities, regardless of which department provides the service are recorded. Total number of attendances refers to the total number of visits to the sport and leisure facilities (excluding outdoor facilities), not the number of users. Pools and Indoor Use Where a pool complex includes saunas, steam rooms and/or multi-gyms, independently or together, users of these facilities should be included in the pool attendance figures. However, if these latter facilities are part of a multi-purpose sports complex which has a pool, categorise their users in the attendance figures of ‘other indoor sport and leisure facilities’. Attendance is the total number of visits to pools or other indoor facilities during the year. A member of the public who enters a sports complex to use the vending machines or purchase items such as goggles should not be included. Dual facilities in the context of indoor facilities are dry facilities e.g. badminton courts, squash courts etc. but could also be swimming pools, and should therefore be counted as indoor facilities. Attached outdoor facilities are to be excluded from indoor figures. If a member of the public uses outdoor facilities such as rugby or football pitches and then enters the sporting complex to use changing room facilities, they should not be included in indoor use. Outdoor Use Attendance is the total number of visits to outdoor facilities during the year.

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Inclusions/ Exclusions For group bookings, including school visits, estimates of the number of users should be made if customers are not counted individually. Your internal auditor should determine whether your approach to estimation is robust. If, on a single visit, a person makes use of several facilities, and is charged for each facility used, the use of each facility should be counted as a separate attendance. Spectators are to be excluded from attendance figures even if they are paying to watch a sporting event. Information in relation to ‘dual-use’ facilities (i.e. facilities which are available for public use only at certain restricted times) should be reported for the specific periods of public use. Source Council pool and recreation facilities attendance records. Possible Future Indicator Development To help the sector consider whether this measure would be strengthened by the inclusion of outdoor sporting participation numbers, data on outdoor use has been collected since 2016/17. In the coming years this data will be tested for robustness. Outdoor use attendance is the total number of visits to outdoor facilities during the year. As an example, outdoor sporting participation might include the following (provided as examples):

• Outdoor grass pitches (e.g. football, rugby, hockey)

• Synthetic turf pitches

• Multi use games areas

• Golf courses

• Water based activities (e.g. kayaking, canoeing, sailing)

• Dry ski slopes Data Issues Until 2013/14 this data was collected by Audit Scotland. In these years some data were excluded from the Scotland figure as it was deemed by the appointed auditor to be ‘unreliable’ More information - http://www.audit-scotland.gov.uk/performance/docs/2013/2013_council_compendium_intro.pdf

Interpretation

Whether a council provides services directly or arranges their provision through contractual arrangements with third parties, it remains responsible for ensuring that information demonstrating Best Value in the provision of services for which it has a responsibility is collected and publicly reported. In many councils, contractors in either the private or voluntary sectors now undertake work



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previously undertaken in-house. In each case, where the council has ‘client’ responsibility for out-sourced work which would otherwise be undertaken by directly employed staff, it must ensure that information needed for meeting SPI requirements.

Attendance figures indicate the extent to which pools and indoor leisure facilities are used. This indicator does not record the number of users; a particular figure may reflect high usage by a small number of individuals or low usage by a large number of individuals. The indicator may also conceal wide variations in usage between different facilities within a council.

Important factors that influence attendance levels include:

• number and size of facilities available for use

• the age, quality and range of these facilities

• the extent to which facilities and activities are publicised

• the opening hours, variety, programming and cost of activities on offer

• the location of pools in relation to other competing leisure facilities.

The characteristics of the catchment area for a facility may also have an influence on this indicator.

DATA SOURCE

The earlier publication of the LGBF means that the LFR data was not available to be used for data from 2013/14 onwards; all previous year’s data uses the LFR data. Therefore, the cost data used from 2013/14 onwards is based on a direct return to the Improvement Service; although to ensure reliable and comparable data, the cost data continues to be based on the LFR categories, guidance and definitions. The data will be refreshed in March with the audited LFR data. Adjustment to 2016/17 data onwards Adjusted LFR Excludes support costs includes RCC Adjustment made to Historic data Adjusted for: Contributions from other LAs Recharges For more details on Net LFR costs see LFRs Guidance notes for Culture and Related Services: http://www.scotland.gov.uk/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR/LFR1112Guidance (See LFR 02, Sports facilities)



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Data for the total number of attendances is provided direct to the Improvement Service on the same basis as previously provided to Audit Scotland: Total attendance for other indoor sports and leisure facilities, excluding pools in a combined complex plus Total attendances for swimming pools. http://www.audit-scotland.gov.uk/performance/service/ (Culture and Community Services). For more information on inclusions and exclusions see the Statutory Performance Indicators (SPI) 2012-13 Guide, available from the following link: http://www.audit-scotland.gov.uk/performance/docs/2011/SPI_1213_guide.pdf

http://www.audit-scotland.gov.uk/performance/service/

http://www.audit-scotland.gov.uk/performance/docs/2011/SPI_1213_guide.pdf

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SERVICE AREA


MEASURE C & L 2a: Net Cost per visit to libraries


Libraries have developed into a more multi-function service therefore this measure captures the cost for any visit – whether to borrow books, internet use, reference use etc.

FORMULA


LFR Costs is defined by Local Financial Returns (LFR) guidance on Net expenditure for cost of culture and related services (LFR 02): http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR. This includes costs associated with permanent and mobile lending libraries, reference and information services and specific community library services. This includes employee costs, operating costs, revenue contribution to capital (RCC) and third part projects by the General Capital Grant (GCG). For the purposes of this exercise support costs are excluded from this indicator as all support costs are counted in the indicator Corp 1. (link to Corp 1 in this doc)

Since 2016/17, the LGBF uses the ‘Adjusted for LFR Expenditure’ line from the LFR to give a more realistic base figure. Adjustments have been made to historic data using validated figures from Scottish Government. The Adjustments made are minus recharges and contributions from other councils and the addition of the net contributions to IJB.

Employee costs: this includes employers’ superannuation contributions. Equal pay expenditure is included in employee costs as and when these costs have been accrued into the financial statements. Cash payments against provisions made in previous years are excluded. Operating costs: This does not include capital charges. Third party payments are included. These are payments to an external provider, or an internal service delivery unit, which is operating independently, in return for the provision of a service



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Support Services: Support Costs are recorded in line with the “LFR Data Standardisation Guidance” produced for the SOLACE benchmarking exercise. Revenue Contribution to Capital: revenue contribution towards capital expenditure on capital assets which was met directly from the service revenue within the current year (capital funded from current revenue – CFCR) Grants to third parties funded by General Capital Grant: Where the GCG is used to fund third party capital projects the grant is treated as service income and the corresponding grant or direct payment treated as service expenditure. Where the GCG is used to finance the capital expenditure of the council no part of the GCG is recorded in any LFR. All expenditure and income relating to library services, regardless of which department provides the service, should be recorded in this return with the exclusion of school libraries Number of Attendances refers to the number of visits to library services, not the number of users. ‘Visits’ means visits by members of the public, including group visits and schools visits.

Visits should be counted individually and only estimated as a last resort. Virtual Visits satisfying the agreed The Association of Public Libraries Scotland (APLS) definition (Appendix 1), should be included in the reported data. This guidance is new for 2018/19

DATA SOURCE

The earlier publication of the LGBF means that the LFR data was not available to be used for data from 2013/14 onwards; all previous year’s data uses the LFR data. Therefore, the cost data used from 2013/14 onwards is based on a direct return to the Improvement Service; although to ensure reliable and comparable data, the cost data continues to be based on the LFR categories, guidance and definitions. The data will be refreshed in March with the audited LFR data. Adjustment to 2016/17 data onwards Adjusted LFR Excludes support costs includes RCC Adjustment made to Historic data Adjusted for: Contributions from other LAs Recharges Contributions from IJB's For more details on Net LFR costs see LFRs Guidance notes for Culture and Related Services: http://www.scotland.gov.uk/Topics/Statistics/Browse/Local-Government-


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Finance/ReturnLFR/LFR1112Guidance (See LFR 02, Library Services) Data for the Number of Attendances is provided direct to Improvement service based on previous returns to Audit Scotland. Further detail is available from the following link. http://www.audit-scotland.gov.uk/performance/service/ (Culture and Community Services). For more information on inclusions and exclusions see the Statutory Performance Indicators (SPI) 2012-13 Guide, available from the following link: http://www.audit-scotland.gov.uk/performance/docs/2011/SPI_1213_guide.pdf APLS definition for virtual visits: Appendix 1 Indicator Development To support efforts to tighten this indicator, for 18/19 data collection we have introduced new guidance on virtual visits. As all councils may not be able to immediately comply with any changes to the guidance made as a result of development work, they are now required to record on the SPI pro forma whether they are fully/partially compliant with the current guidance for 18/19 collection. This can then be factored into any interpretation of the data




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SERVICE AREA


MEASURE C & L 3a: Net Cost per visit to museums and galleries

SUMMARY DEFINITION

This indicator calculates the cost of museums and galleries managed or

supported by councils, per visit.


Increasing usage by both personal visitors and through other enquiries are

important indicators of the value of museum services.

FORMULA


Net LFR Costs is defined by Local Financial Returns (LFR) guidance on net expenditure of Museums and Galleries (LFR 02): http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR. This includes employee costs, operating costs, revenue contribution to capital (RCC) and third part projects by the General Capital Grant (GCG). For the purposes of this exercise support costs are excluded from this indicator as all support costs are counted in the indicator Corp 1. Since 2016/17, the LGBF uses the ‘Adjusted for LFR Expenditure’ line from the LFR to give a more realistic base figure. Adjustments have been made to historic data using validated figures from Scottish Government. The Adjustments made are minus recharges and contributions from other councils and the addition of the net contributions to IJB.

Employee costs: this includes employers’ superannuation contributions. Equal pay expenditure is included in employee costs as and when these costs have been accrued into the financial statements. Cash payments against provisions



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made in previous years are excluded. Operating costs: This does not include capital charges. Third party payments are included. These are payments to an external provider, or an internal service delivery unit, which is operating independently, in return for the provision of a service Support Services: Support Costs are recorded in line with the “LFR Data Standardisation Guidance” produced for the SOLACE benchmarking exercise. Revenue Contribution to Capital: revenue contribution towards capital expenditure on capital assets which was met directly from the service revenue within the current year (capital funded from current revenue – CFCR) Grants to third parties funded by General Capital Grant: Where the GCG is used to fund third party capital projects the grant is treated as service income and the corresponding grant or direct payment treated as service expenditure. Where the GCG is used to finance the capital expenditure of the council no part of the GCG is recorded in any LFR. All expenditure and income relating to Museums and Galleries, regardless of which department provides the service are recorded. Number of Visits refer to the total number of visits, not visitors, to council funded or part-funded museums and galleries. For this indicator visits/usage means

• visits by members of the public, including group visits and schools’ visits

• enquiries (through whatever medium) that mean the public gain knowledge from/about the museum collections

• outreach visits by museum staff to specific audiences.

‘Part funded’ means where the council provides direct support with running costs, accommodation or other material requirements of the museum such as professional curatorial advice and guidance. Councils should report information on visits/usage at part funded museums in line with figures provided by those museums, recorded in accordance with the requirements of the Museum Galleries Scotland (see below).

Visits should be counted individually and only estimated as a last resort. The Museum Galleries Scotland will provide updated guidance on the monitoring of ‘virtual’ museum service users which will be updated here in 2018.

Enquiries should include object examinations and catalogue searches but exclude those about opening hours, tickets, location or media enquiries, briefings and interviews. Knowledge from or about collections can be provided in person, by letter, telephone, e-mail or webpages. Website hits require that

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museum IT systems can differentiate between those users only making general enquiries about the museum and its services, and those searching web pages relating to the resources or collection.

Outreach visits should include visits to schools, and activities such as sending research boxes to schools. Estimates of the number of users should be made if they cannot be counted individually. For schools, the estimates should be made on the council’s average primary or secondary class size).

Further guidance on meeting the requirements of this indicator by both councils and the part funded/supported museums can be obtained from the Museum Galleries Scotland.

DATA SOURCE

The earlier publication of the LGBF means that the LFR data was not available to be used for data from 2013/14 onwards; all previous year’s data uses the LFR data. Therefore, the cost data used from 2013/14 onwards is based on a direct return to the Improvement Service; although to ensure reliable and comparable data, the cost data continues to be based on the LFR categories, guidance and definitions. The data will be refreshed in March with the audited LFR data. Adjustment to 2016/17 data onwards Adjusted LFR Excludes support costs includes RCC Adjustment made to Historic data Adjusted for: Contributions from other LAs Recharges Contributions from IJB's For more details on LFR costs see LFRs Guidance notes for Culture and Related Services: http://www.scotland.gov.uk/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR/LFR1112Guidance (See LFR 02, Museums and Galleries)

Data for the Number of Visits is provided direct to the Improvement service on the same basis as previous returns to Audit Scotland. http://www.audit-scotland.gov.uk/performance/service/ (Culture and Community Services) Further details on the inclusions and exclusions for Number of Visits are available within the Statutory Performance Indicators (SPI) Guide: http://www.audit-scotland.gov.uk/performance/docs/2011/SPI_1213_guide.pdf





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SERVICE AREA


MEASURE C & L 4a: Net Cost of Parks and Open Spaces per 1,000 of the Population


The cost of community parks and open spaces combined with population size

provides some link between costs and the population it serves.

FORMULA


Net LFR Costs are defined by Local Financial Returns (LFR) guidance on net expenditure for population cost (LFR 02): http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR. This includes employee costs, operating costs, revenue contribution to capital (RCC) and third part projects by the General Capital Grant (GCG). For the purposes of this exercise support costs are excluded from this indicator as all support costs are counted in the indicator Corp 1. Since 2016/17, the LGBF uses the ‘Adjusted for LFR Expenditure’ line from the LFR to give a more realistic base figure. Adjustments have been made to historic data using validated figures from Scottish Government. The Adjustments made are minus recharges and contributions from other councils and the addition of the net contributions to IJB. Employee costs: this includes employers’ superannuation contributions. Equal pay expenditure is included in employee costs as and when these costs have been accrued into the financial statements. Cash payments against provisions made in previous years are excluded. Operating costs: This does not include capital charges. Third party payments are included. These are payments to an external provider, or an internal service delivery unit, which is operating independently, in return for the provision of a service



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Support Services: Support Costs are recorded in line with the “LFR Data Standardisation Guidance” produced for the SOLACE benchmarking exercise. Revenue Contribution to Capital: revenue contribution towards capital expenditure on capital assets which was met directly from the service revenue within the current year (capital funded from current revenue – CFCR) Grants to third parties funded by General Capital Grant: Where the GCG is used to fund third party capital projects the grant is treated as service income and the corresponding grant or direct payment treated as service expenditure. Where the GCG is used to finance the capital expenditure of the council no part of the GCG is recorded in any LFR. All expenditure and income relating to community parks and open spaces, regardless of which department provides the service are recorded. GRO MYE Population refers to the mid-year population estimates from the General Registrar for Scotland (GROS). These mid-year estimates match the year of LFR collected data.

DATA SOURCE

The earlier publication of the LGBF means that the LFR data was not available to be used for data from 2013/14 onwards; all previous years’ data uses the LFR data. Therefore, the cost data used from 2013/14 onwards is based on a direct return to the Improvement Service; although to ensure reliable and comparable data, the cost data continues to be based on the LFR categories, guidance and definitions. The data will be refreshed in March with the audited LFR data. Adjustment to 2016/17 Data Excludes support costs Includes RCC For more details on Net LFR costs see LFRs Guidance notes for Culture and Related Services: http://www.scotland.gov.uk/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR/LFR1112Guidance (See LFR 02, Community Parks and Open Spaces)

Population. Taken from mid-year estimates from the National Records of

Scotland (NRS). These mid-year estimates used match the year of LFR

collected data. http://www.nrscotland.gov.uk/statistics-and-

data/statistics/statistics-by-theme/population/population-estimates/mid-year-

population-estimates



http://www.nrscotland.gov.uk/statistics-and-data/statistics/statistics-by-theme/population/population-estimates/mid-year-population-estimates



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SERVICE AREA


MEASURE C & L 5 a, b, c & d: % of adults satisfied with culture and leisure services


As well as costs, it is important to capture some element of quality. This

indicator measures the percentage of satisfaction with cultural and leisure

services. Currently the only data available on a comparable level across all 32

Scottish councils is derived from data collected within the Scottish Household

Survey.


This indicator measures the proportion (%) of adults surveyed who are satisfied or very satisfied with culture and leisure services. Those people who gave no opinion on the service were excluded from the results. Culture and Leisure services include libraries, museums and galleries, sport and leisure facilities, and parks and open spaces. Several factors can have an impact on adult satisfaction and attendance levels to cultural and leisure services. Some of these are listed below:

• number and size of facilities available for use

• the age, quality and range of these facilities

• the extent to which facilities and activities are publicised

• the opening hours, variety, programming and cost of activities on offer • the location of pools in relation to other competing leisure facilities.

The satisfaction data drawn from the Scottish Household Survey is now presented in 3 year rolled averages to deliver the required level of precision at a local level. By rolling the data across the 3 years, the confidence intervals for all figures reported are within 5.5%. For 2018/19 this question was also included in the Scottish Surveys Core Questions (SSCQ) The SSCQ gathers survey responses from identical questions in the Scottish Crime and Justice Survey, the Scottish Health Survey and the Scottish Household Survey into one output This provides a boosted sample size for this question. This data is taken from the SHS & SSCQ but the % based only on those who gave an opinion on the service is not yet published and therefore were requested from the Scottish Government for inclusion in this framework. Further information on the Scottish Household Survey can be found here: SQQ Local

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DATA SOURCE



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ENVIRONMENTAL SERVICES


SERVICE AREA Environmental Services

MEASURE ENV 1a: Net cost of Waste collection per premise

SUMMARY DEFINITION

This indicator measures the total cost of waste collection per premise. For the purpose of this indicator, it is assumed that ‘collection’ ends when the specialised refuse collection vehicles discharge waste at a transfer station, a treatment plant, a material recycling facility or at landfill.


One of the main environmental services provided by councils is waste collection. The cost of this per premise is a simple way of assessing this service. Using a Net Cost measure recognises that waste management has the potential to generate significant income for councils, and that councils’ performance in this area is equally as important in managing its costs

FORMULA


Waste Collection Cost is defined by Local Financial Returns (LFR) guidance and is collected using LFR 06: http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR. This includes employee costs, operating costs, revenue contribution to capital (RCC) and third part projects by the General Capital Grant (GCG). For the purposes of this exercise support costs are excluded from this indicator as all support costs are counted in the indicator Corp 1. Since 2016/17, the LGBF uses the ‘Adjusted for LFR Expenditure’ line from the LFR to give a more realistic base figure. Adjustments have been made to historic data using validated figures from Scottish Government. The Adjustments made are minus recharges and contributions from other councils and the addition of the net contributions to IJB.

Employee costs: this includes employers’ superannuation contributions.



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Equal pay expenditure is included in employee costs as and when these costs have been accrued into the financial statements. Cash payments against provisions made in previous years are excluded. Operating costs: This does not include capital charges. Third party payments are included. These are payments to an external provider, or an internal service delivery unit, which is operating independently, in return for the provision of a service Support Services: Support Costs are recorded in line with the “LFR Data Standardisation Guidance” produced for the SOLACE benchmarking exercise. Revenue Contribution to Capital: revenue contribution towards capital expenditure on capital assets which was met directly from the service revenue within the current year (capital funded from current revenue – CFCR) Grants to third parties funded by General Capital Grant: Where the GCG is used to fund third party capital projects the grant is treated as service income and the corresponding grant or direct payment treated as service expenditure. Where the GCG is used to finance the capital expenditure of the council no part of the GCG is included. Exceptions: Net Waste Collection Cost includes all expenditure and income relating to the environmental services, regardless of which department provides the service. There is one exception:

• Any cleansing that relates to keeping carriageways free of litter for road safety purposes id excluded.

Total Income includes Contributions from other local authorities; requisitions from constituent councils; recharges and all other income. Contributions from other local authorities This includes any payment from a different LA which is voluntary, negotiable and not set out in legislation. Requisitions from Constituent Councils This includes any requisitions where there is legislation that requires constituent authorities to pay their share of the costs. Recharges This includes purchases by one part of the organisation for the benefit of the entire organisation where the costs are recouped through recharges to the areas who benefit. E.g. IT equipment might be centrally purchased, but the costs of this will be shared across the organisation. This could include internal recharges and between organisation recharges. All other Income: All other income includes incorporation of income from waste management

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activities, including: a. Income from the provision of collection services to third parties,

including the sale or rental of waste containers. Number of Premises: The number of premises in the council area from which waste is collected.

DATA SOURCE

The earlier publication of the LGBF means that the LFR data was not available to be used for data from 2013/14 onwards; all previous years data uses the LFR data. Therefore, the cost data used from 2013/14 onwards is based on a direct return to the Improvement Service; although to ensure reliable and comparable data, the cost data continues to be based on the LFR categories, guidance and definitions. The data will be refreshed in March with the audited LFR data. Adjustment to 2016/17 data onwards Adjusted LFR Excludes support costs includes RCC Adjustment made to Historic data Adjusted for: Contributions from other LAs Recharges Contributions from IJB's

For more details on Net Waste Collection Costs see LFRs Guidance notes for waste collection services: http://www.scotland.gov.uk/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR/LFR1112Guidance (LFR 06, Waste Collection) Data for Number of Premises can be found on the Audit Scotland website: http://www.audit-scotland.gov.uk/performance/service/ Waste Management From 2013/14 Councils return the number of premises data direct to the Improvement Service. Data is available from 2012/13 onwards due to changing this measure from Gross to Net.




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SERVICE AREA

Environmental Services

MEASURE ENV 2a: Net cost per Waste disposal per premise

SUMMARY DEFINITION

This indicator measures the total cost of waste disposal per premise. For the purposes of this indicator, refuse disposal includes any treatment of waste collected by the council which is recycled e.g. paper, cardboard, glass, textiles, ferrous and non-ferrous metal, books, wood etc.


One of the main environmental services provided by councils is waste disposal. The cost of this per premise is a simple way of assessing this service. Using a Net Cost measure recognises that waste management has the potential to generate significant income for councils, and that councils’ performance in this area is equally as important in managing its costs

FORMULA


Refuse disposal includes the treatment of waste collected by the council and destined for final disposal in landfill. It includes sorting, compacting, baling, shredding, composting (exclusive of material not land-filled) recycling and incineration. The operation of transfer-loading stations and the provision of civic amenity sites or skips is regarded as disposal. Net Waste Disposal Cost is defined by Local Financial Returns (LFR) guidance and is collected using LFR 06: http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR. This includes employee costs, operating costs, revenue contribution to capital (RCC) and third part projects by the General Capital Grant (GCG). For the purposes of this exercise support costs are excluded from this indicator as all support costs are counted in the indicator Corp 1. Since 2016/17, the LGBF uses the ‘Adjusted for LFR Expenditure’ line from the LFR to give a more realistic base figure. Adjustments have been made to historic data using validated figures from Scottish Government. The Adjustments made are minus recharges and contributions from other councils and the addition of the net contributions to IJB.

Employee costs: this includes employers’ superannuation contributions.



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Equal pay expenditure is included in employee costs as and when these costs have been accrued into the financial statements. Cash payments against provisions made in previous years are excluded. Operating costs: This does not include capital charges. Third party payments are included. These are payments to an external provider, or an internal service delivery unit, which is operating independently, in return for the provision of a service Support Services: Support Costs are recorded in line with the “LFR Data Standardisation Guidance” produced for the SOLACE benchmarking exercise. Revenue Contribution to Capital: revenue contribution towards capital expenditure on capital assets which was met directly from the service revenue within the current year (capital funded from current revenue – CFCR) Grants to third parties funded by General Capital Grant: where the GCG is used to fund third party capital projects the grant is treated as service income and the corresponding grant or direct payment treated as service expenditure. Where the GCG is used to finance the capital expenditure of the council no part of the GCG is included. Exceptions: Net Waste Disposal Cost includes all expenditure and income relating to the environmental services, regardless of which department provides the service. There is one exception:

• Any cleansing that relates to keeping carriageways free of litter for road safety purposes is excluded.

Total Income includes income from: Contributions from other local authorities; requisitions from constituent councils; recharges; and all other income. Contributions from other local authorities This includes any payment from a different LA which is voluntary, negotiable and not set out in legislation. Requisitions from Constituent Councils This includes any requisitions where there is legislation that requires constituent authorities to pay their share of the costs. Recharges This includes purchases by one part of the organisation for the benefit of the entire organisation where the costs are recouped through recharges to the areas who benefit. E.g. IT equipment might be centrally purchased, but the costs of this will be shared across the organisation. This could include internal recharges and between organisation recharges. All other Income:

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All other income includes incorporation of income from waste management activities, including:

a. Income from the provision of disposal services to third parties, including the sale or rental of waste containers.

b. Sale of recycles and products recovered from waste. c. Gate fees and landfill tax recovered from third party users of waste

treatment and disposal facilities d. Income associated with the production and sale of renewable energy

and/or heat from biogas and other renewable e. The sale of compost and digestate

Number of Premises: The number of premises in the council area from which waste is collected.

DATA SOURCE

The earlier publication of the LGBF means that the LFR data was not available to be used for data from 2013/14 onwards; all previous years’ data uses the LFR data. Therefore, the cost data used from 2013/14 onwards is based on a direct return to the Improvement Service; although to ensure reliable and comparable data, the cost data continues to be based on the LFR categories, guidance and definitions. The data will be refreshed in March with the audited LFR data. Adjustment to 2016/17 data onwards Adjusted LFR Excludes support costs includes RCC Adjustment made to Historic data Adjusted for: Contributions from other LAs Recharges Contributions from IJB's For more details on Net Waste Disposal Costs see LFRs Guidance notes for waste disposal services: http://www.scotland.gov.uk/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR/LFR1112Guidance (LFR 06, Waste Collection) Data for Number of Premises can be found on the Audit Scotland website: http://www.audit-scotland.gov.uk/performance/service/ Waste Management From 2013/14 Councils return the number of premises data direct to the Improvement Service. Data is available from 2012/13 onwards due to changing this measure from Gross to Net.




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SERVICE AREA


MEASURE ENV 3a: Net cost of street cleaning per 1,000 population

SUMMARY DEFINITION

This indicator measures the cost of street cleaning per 1,000 of the population.


Another significant service area within Environment is street cleaning.

FORMULA


The net cost of street cleaning is the gross cost minus its financial benefit. LFR Costs is defined by Local Financial Returns (LFR) guidance on net expenditure for street cleaning (LFR 06): http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR. For the purposes of this exercise support costs are excluded from this indicator as all support costs are counted in the indicator Corp 1. Since 2016/17, the LGBF uses the ‘Adjusted for LFR Expenditure’ line from the LFR to give a more realistic base figure. Adjustments have been made to historic data using validated figures from Scottish Government. The Adjustments made are minus recharges and contributions from other councils and the addition of the net contributions to IJB. Exceptions: Street Cleaning Cost includes all expenditure and income relating to the environmental services, regardless of which department provides the service. There is one exception: Any cleansing that relates to keeping carriageways free of litter for road safety purposes is excluded.

DATA SOURCE

The earlier publication of the LGBF means that the LFR data was not available to be used for data from 2013/14 onwards; all previous years’ data uses the LFR data. Therefore, the cost data used from 2013/14 onwards is based on a direct return to the Improvement Service; although to ensure reliable and comparable data, the cost data continues to be based on the LFR categories, guidance and definitions. The data will be refreshed in March with the audited LFR data.



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Adjustment to 2016/17 data onwards Adjusted LFR Excludes support costs includes RCC Adjustment made to Historic data Adjusted for: Contributions from other LAs Recharges Contributions from IJB's For more details on LFR Costs see LFRs Guidance notes for street cleaning services: http://www.scotland.gov.uk/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR/LFR1112Guidance (LFR 06, Waste Collection) Population. Taken from mid-year estimates from the National Records of

Scotland (NRS). These mid-year estimates used match the year of LFR

collected data. http://www.nrscotland.gov.uk/statistics-and-

data/statistics/statistics-by-theme/population/population-estimates/mid-year-

population-estimates






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SERVICE AREA


MEASURE ENV 3c: Street Cleanliness Score


This is a measure of the quality of the street cleansing services provided by councils. The Cleanliness Score (% areas assessed as clean using A and B Code of Practice definitions) allows authorities to manage for improvement by tackling litter problem areas to achieve better results. Various factors will affect the overall cleanliness within a council’s area. These will include:

• Council policy on litter picking to a greater extent rather than street sweeping.

• The lack of litter bins, especially in town centres.

• Awareness and education of the public is a key priority and this will be done through actions and campaigns to alert the general public to the problems associated with cleanliness and in particular dog fouling.

• The adoption and implementation of enforcement powers available to councils.


The cleanliness index is achieved following inspection of a sample of streets and other relevant land. Relevant streets and land are defined in the Code of Practice on Litter and Refuse 1999. Streets and land refers to those areas for which the council is responsible. The index provides an indication of the standards of cleanliness in a council’s area on four grades. This measure includes % of streets receiving A and B code of practice definitions (i.e. no litter and predominately free of litter and refuse with no accumulations) and provides a measure of the % of streets considered ‘acceptably clean’.

DATA SOURCE

Keep Scotland Beautiful publishes this data on an annual basis. Further information can be found here: http://www.keepscotlandbeautiful.org/local-environmental-quality/local-environmental-quality-network/leams/

http://www.keepscotlandbeautiful.org/local-environmental-quality/local-environmental-quality-network/leams/

http://www.keepscotlandbeautiful.org/local-environmental-quality/local-environmental-quality-network/leams/

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SERVICE AREA


MEASURE ENV 4a: Cost of roads per kilometre

SUMMARY DEFINITION

This indicator measures the cost of maintaining roads per kilometre of length


A significant cost to local authorities is their expenditure on road maintenance. The condition of roads can be affected by factors such as - budgetary constraints, traffic flows/usage, and weather patterns. Like for like comparisons between councils may offer useful insights in terms of efficiency savings.

FORMULA


Expenditure on Roads includes Revenue Expenditure on Road and Winter maintenance from the LFR plus Total Expenditure to be met from Capital Resources. We are currently working with SCOTS/APSE to incorporate their data, and when robust time series data is available this will be the future source for this measure. In the meantime, until this is available, we have worked with the Directors of Finance subgroup to amend the current measure to include both capital and revenue spend to provide a more meaningful measure of expenditure on roads. Gross Maintenance Costs is defined by Local Financial Returns (LFR) guidance on gross expenditure for roads and transport services cost (LFR 05 – cell F12, minus RCC): http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR. This includes employee costs, operating costs, and third part projects by the General Capital Grant (GCG). For the purposes of this exercise support costs are excluded from this indicator as all support costs are counted in the indicator Corp 1. Revenue contribution to capital (RCC) is excluded from the LFR figure as this is incorporated within the Capital spend figure from the Total Gross Capital Expenditure. From 2016/17, the LGBF uses the ‘Adjusted for LFR Expenditure’ line from the LFR to give a more realistic base figure. Adjustments have been made to



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historic data using validated figures from Scottish Government. The Adjustments made are minus recharges and contributions from other councils and the addition of the net contributions to IJB. Employee costs: this includes employers’ superannuation contributions. Equal pay expenditure is included in employee costs as and when these costs have been accrued into the financial statements. Cash payments against provisions made in previous years are excluded. Operating costs: This does not include capital charges. Third party payments are included. These are payments to an external provider, or an internal service delivery unit, which is operating independently, in return for the provision of a service. Support Services: Support Costs are now recorded in line with the “LFR Data Standardisation Guidance” produced for the SOLACE benchmarking exercise. Revenue Contribution to Capital: revenue contribution towards capital expenditure on capital assets which was met directly from the service revenue within the current year (capital funded from current revenue – CFCR) Grants to third parties funded by General Capital Grant: where the GCG is used to fund third party capital projects the grant should be treated as service income and the corresponding grant or direct payment is treated as service expenditure. Where the GCG is used to finance the capital expenditure of the council no part of the GCG is included. Exceptions: Gross Maintenance Cost includes all expenditure and income relating to roads and transport, regardless of which department provides the service is included. In particular, school-crossing patrols should be recorded here. There are two exceptions that are excluded:

• normal street sweeping or cleansing services

• school transport costs

KM of Roads refers to the length of public road, in kilometres.

DATA SOURCE

The earlier publication of the LGBF means that the LFR data was not available to be used for data from 2013/14 onwards; all previous years data uses the LFR data. Therefore, the cost data used from 2013/14 onwards is based on a direct return to the Improvement Service; although to ensure reliable and comparable data, the cost data continues to be based on the LFR and Capital Return categories, guidance and definitions. The data will be refreshed in March with the audited LFR and Capital Return data. Adjustment to 2016/17 data onwards Adjusted LFR Excludes support costs

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Adjustment made to Historic data Adjusted for: Contributions from other LAs Recharges Contributions from IJB's For more details on Gross Maintenance Costs see LFRs Guidance notes for Roads and Transport Services (LFR 05): http://www.scotland.gov.uk/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR/LFR1112Guidance (LFR 05). From 2013/14 road lengths data is taken from the SCOTS/APSE returns submitted by councils Previous years road lengths are published by Transport Scotland and can be found in table 4.2 for each year at http://www.transportscotland.gov.uk/analysis/statistics/publications/scottish-transport-statistics-previous-editions



http://www.transportscotland.gov.uk/analysis/statistics/publications/scottish-transport-statistics-previous-editions

http://www.transportscotland.gov.uk/analysis/statistics/publications/scottish-transport-statistics-previous-editions

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SERVICE AREA


MEASURE ENV 4 b, c, d & e: Percentage of A, B, C and U class roads that should be considered for maintenance treatment


A supplement to the cost indicator above, these are comparative indicators

that consider the quality of roads.


These four indicators calculate the proportion of b) A class roads, c) B class roads, d) C class roads and e) unclassified roads that need consideration for maintenance repair together with the portion of roads requiring further investigation and/or monitoring. For class A roads this indicator only considers those roads for which councils have responsibility. Note all trunk roads, including motorways, are dealt with by Transport Scotland and are therefore not included. ‘Considered for maintenance treatment’ means that there is likely to be some defect in the condition of the road, but councils will need to carry out further detailed investigation and plan their programme having considered other factors including the impact on spending provision, user delays and safety concerns.

DATA SOURCE

SCOTS (Society of Chief Officers of Transportation in Scotland) collect and publish this data as part of the Roads Asset Management Database http://www.scotsnet.org.uk/index.php

http://www.scotsnet.org.uk/index.php

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SERVICE AREA


MEASURE

Env 5a: Cost of trading standards, money advice and citizen advice per 1,000 population

Env 5b: Cost of environmental health per 1,000 population

SUMMARY DEFINITION

Cost of trading standards and environmental health per 1,000 population.


These are relatively small services, yet important in terms of consumer protection- these services are designed to protect the population – a per 1,000 population measure has been taken as the denominator.

FORMULA


Gross Costs are defined by Local Financial Returns (LFR) guidance on gross expenditure for trade standards (TS) and environmental health (EH) (LFR 06): http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR. This includes employee costs, operating costs, revenue contribution to capital (RCC) and third part projects by the General Capital Grant (GCG). For the purposes of this exercise support costs are excluded from this indicator as all support costs are counted in the indicator Corp 1. In 2016/17, the LGBF uses the ‘Adjusted for LFR Expenditure’ line from the LFR to give a more realistic base figure. Adjustments have been made to historic data using validated figures from Scottish Government. The Adjustments made are minus recharges and contributions from other councils and the addition of the net contributions to IJB.

Employee costs: this includes employers’ superannuation contributions. Equal pay expenditure is included in employee costs as and when these costs have been accrued into the financial statements. Cash payments against provisions made in previous years are excluded. Operating costs: This does not include capital charges.



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Third party payments are included. These are payments to an external provider, or an internal service delivery unit, which is operating independently, in return for the provision of a service Support Services: Support Costs are recorded in line with the “LFR Data Standardisation Guidance” produced for the SOLACE benchmarking exercise. Revenue Contribution to Capital: revenue contribution towards capital expenditure on capital assets which was met directly from the service revenue within the current year (capital funded from current revenue – CFCR) Grants to third parties funded by General Capital Grant: where the GCG is used to fund third party capital projects the grant is treated as service income and the corresponding grant or direct payment should be treated as service expenditure. Where the GCG is used to finance the capital expenditure of the council no part of the GCG should be recorded in any LFR. Gross cost includes all expenditure and income relating to trading standards and environmental health, regardless of which department provides the service. MYE Population refers to the total mid-year estimate population published by the General Registrar for Scotland (GROS). These mid-year estimates match the year of LFR collected data.

DATA SOURCE

The earlier publication of the LGBF means that the LFR data was not available to be used for data from 2013/14 onwards; all previous years’ data uses the LFR data. Therefore, the cost data used from 2013/14 onwards is based on a direct return to the Improvement Service; although to ensure reliable and comparable data, the cost data continues to be based on the LFR categories, guidance and definitions. The data will be refreshed in March with the audited LFR data. Adjustment to 2016/17 data onwards Adjusted LFR Excludes support costs includes RCC Adjustment made to Historic data Adjusted for: Contributions from other LAs Recharges Contributions from IJB's Data for these measures is available from 12/13 onwards. For more details on TS and EH costs see LFRs Guidance notes for environmental services (LFR 06): http://www.scotland.gov.uk/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR/LFR1112Guidance (LFR 06, trading standards and



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environmental health) Population: taken from mid-year estimates from the National Records of Scotland (NRS). These mid-year estimates used match the year of LFR collected data. http://www.nrscotland.gov.uk/statistics-and-data/statistics/statistics-by-theme/population/population-estimates/mid-year-population-estimates




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SERVICE AREA


MEASURE ENV 6a: The % of total waste arising that is recycled


This outcome measure will be useful in supporting ecological targets for agreed reductions in land fill targets. This indicator is returned to SEPA on a quarterly basis is a simple measure of the extent to which councils are meeting these targets.


This indicator shows the percentage of total waste arising that is recycled. Only household waste is now used to measure Scotland’s progress towards the recycling targets. In previous years, the recycling and composting rate was based on Local Authority Collected Municipal Waste (LACMW). Therefore, the two years cannot be compared directly. Household waste includes household collection rounds, other household collections such as bulky waste collections, waste deposited by householders at household waste recycling centers and recycling points/ bring banks. The new definition excludes non-domestic properties which were previously counted. This includes hospitals and nursing homes, residential hostels, residential homes, schools, universities and other educational facilities, caravan sites and campsites, self-catering holiday accommodation, prisons and penal institutions, public halls, royal palaces and premises occupied by charities and used for charitable purposes. There is also a new definition for recycling, which sets out in detail what does and does not count. This is to move away from a focus on landfill diversion and towards high quality recycling of materials. Some activities no longer count towards local authority household recycling rates. Refuse disposal includes any treatment of waste collected by the council which is recycled e.g. paper, cardboard, glass, textiles, ferrous and non-ferrous metal, books, wood etc.

DATA SOURCE

Data is available for each council on the SEPA website: http://www.sepa.org.uk/environment/waste/waste-data/waste-data-reporting/household-waste-data/

http://www.sepa.org.uk/environment/waste/waste-data/waste-data-reporting/household-waste-data/

http://www.sepa.org.uk/environment/waste/waste-data/waste-data-reporting/household-waste-data/

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SERVICE AREA


MEASURE ENV 7a: % of adults satisfied with refuse collection services


It is important to capture an element of quality and public satisfaction with public services. This indicator measures the level of public satisfaction with regards to refuse collection. Currently the only data available on a comparable level across all 32 Scottish councils is from data gathered in the Scottish Household Survey.


This indicator measures the proportion (%) of all adults surveyed who were satisfied or very satisfied with their refuse collection services. Those people who gave no opinion on the service were excluded from the results. The satisfaction data drawn from the Scottish Household Survey is now presented in 3 year rolled averages to deliver the required level of precision at a local level. By rolling the data across the 3 years, the confidence intervals for all figures reported are within 5.5%. For 2018/19 this question was also included in the Scottish Surveys Core Questions (SSCQ) The SSCQ gathers survey responses from identical questions in the Scottish Crime and Justice Survey, the Scottish Health Survey and the Scottish Household Survey into one output This provides a boosted sample size for this question. This data is taken from the SHS & SSCQ but the % based only on those who gave an opinion on the service is not yet published and therefore were requested from the Scottish Government for inclusion in this framework

DATA SOURCE

This data is taken from the Scottish Household Survey but the % based only on those who gave an opinion on the service is not yet published, and therefore was requested for inclusion within this framework. In future these measures should be available within the SHS Local Authority Tables available via www.scotland.gov.uk/SHSAnnualReport website. This data is taken from the SHS & SSCQ but the % based only on those who gave an opinion on the service is not yet published and therefore were requested from the Scottish Government for inclusion in this framework. Further information on the Scottish Household Survey can be found here:

http://www.scotland.gov.uk/SHSAnnualReport

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SQQ Local Authority Tables available via https://www2.gov.scot/Topics/Statistics/About/Surveys/SSCQ/SSCQ2018


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SERVICE AREA


MEASURE ENV 7b: % of adults satisfied with street cleaning services


It is important to capture an element of quality and public satisfaction with

public services. This indicator measures the level of public satisfaction with

regard to street cleaning services.

Currently the only data available on a comparable level across all 32 Scottish councils is from data gathered in the Scottish Household Survey.


This indicator measures the proportion (%) of all adults surveyed who were satisfied or very satisfied with street cleaning services. Those people who gave no opinion on the service were excluded from the results. The satisfaction data drawn from the Scottish Household Survey is now presented in 3 year rolled averages to deliver the required level of precision at a local level. By rolling the data across the 3 years, the confidence intervals for all figures reported are within 5.5%. This indicator measures the proportion (%) of adults surveyed who are satisfied or very satisfied with culture and leisure services. Those people who gave no opinion on the service were excluded from the results. Culture and Leisure services include libraries, museums and galleries, sport and leisure facilities, and parks and open spaces. Several factors can have an impact on adult satisfaction and attendance levels to cultural and leisure services. Some of these are listed below: • number and size of facilities available for use • the age, quality and range of these facilities • the extent to which facilities and activities are publicised • the opening hours, variety, programming and cost of activities on offer • the location of pools in relation to other competing leisure facilities. The satisfaction data drawn from the Scottish Household Survey is now presented in 3 year rolled averages to deliver the required level of precision at a local level. By rolling the data across the 3 years, the confidence intervals for all figures reported are within 5.5%. For 2018/19 this question was also included in the Scottish Surveys Core

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Questions (SSCQ) The SSCQ gathers survey responses from identical questions in the Scottish Crime and Justice Survey, the Scottish Health Survey and the Scottish Household Survey into one output This provides a boosted sample size for this question. This data is taken from the SHS & SSCQ but the % based only on those who gave an opinion on the service is not yet published and therefore were requested from the Scottish Government for inclusion in this framework. This data is taken from the SHS & SSCQ but the % based only on those who gave an opinion on the service is not yet published and therefore were requested from the Scottish Government for inclusion in this framework. Further information on the Scottish Household Survey can be found here: SQQ Local Authority Tables available via https://www2.gov.scot/Topics/Statistics/About/Surveys/SSCQ/SSCQ2018

DATA SOURCE



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HOUSING SERVICES


SERVICE AREA Housing Services

MEASURE HSN 1b: Gross rent arrears (all tenants) as at 31 March each year as a percentage of rent due for the reporting year.


The successful collection of council tenants’ rent indicates an effective service. This indicator will allow councils to share reasons when they are successful in having a low percentage of net rent due.

FORMULA SHR 31: 31.1 Gross rent arrears year end divided by 31.2 Rent due in year


Gross Arrears The value (to nearest £) of current and former tenant rent arrears as at 31 March each year (year end) prior to any arrears write-off. Rent paid in advance should not be used to offset the overall value. Total rent due The value (to the nearest £) of the total annual charges levied by the landlord in respect of rent and service charges for dwellings. This is made up of the rent debits raised (including service charges) on all dwellings for the year. Subject to the exclusions listed below. Arrears written-off Where the arrear is uneconomical to pursue or there is no prospect of recovery, e.g. debtor cannot be found or communicated with despite all reasonable attempts to trace or where the debtor is deceased and there is no likely settlement from the estate or next of kin, the debt is written off in accordance with the landlord’s policy of irrecoverable debt. Inclusions/ exclusions You should ensure the inclusion of: •Service charges in the calculations. You should not include: (i) as arrears: • offset credits; • the value of overpayments of housing costs (housing benefit/universal credit) debited to tenants’ rent accounts;

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• the value of any outstanding payments from people who have an agreement to pay their rent slightly later than the landlord’s normal monthly rent cycle i.e. agreements to make payments in the next rental cycle. (ii) when calculating the total rent due the rent for periods when: •properties are empty subject to an insurance claim being raised because of fire or flood damage; •properties are empty awaiting or undergoing major repairs/structural work (e.g. modernisation) during which period it would be unsafe for them to be occupied. N.B. Following completion of major repair work any subsequent period when a property is empty until the date of re-let should be included in the reported rent loss and rent due); •houses are held for decanting tenants; •properties are empty and subject of a Governing Body/Sub- Committee/Council decision that they are not to be let because they are surplus to long-term requirements, or to be transferred, disposed of or demolished; or reconfigured.

DATA SOURCE

Data for this measure is available from 2012/13, due to a change in methodology (prior to 12/13 this measure was HSN1a: Current tenant arrears as a percentage of net rent due- historic data is in the LGBF data sheet) The Scottish Housing Regulator collects this data as part of their annual return, and it is published on their ARC (Annual Return on the Charter) system. This is available on the Scottish Housing Regulator website, available from the following link. http://www.scottishhousingregulator.gov.uk/publications/charter-data-all-social-landlords

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SERVICE AREA

Housing Services

MEASURE HSN 2: Percentage of rent due lost through properties being empty during the last year.

SUMMARY DEFINITION

The percentage of rent due in the year that was lost due to houses remaining

empty when they are available for letting.

FORMULA SHR 34: 34.2 (Rent lost through properties being empty) divided by 31.2 (Rent due in year)


A significant cost to councils is the amount of rent due that is lost to voids. This indicator reveals the level of rent loss due to houses remaining empty when they are available for letting. The efficiency with which a council undertakes the process of managing changes in tenancy (particularly, the time taken to identify new tenants, and the time taken to identify and carry out any repairs necessary before a new tenant can move in) is an important determinant of performance.


The total amount of rent due - the total annual charges levied by the landlord in respect of rent and service charges for dwellings. This is made up of the rent debits raised (including services charges) on all dwellings that were available for let. Subject to the exclusions listed below. The rent loss for an empty property in relation to a new let is the amount of lost rental income (including services charges) for the time – measured in calendar days – from the date of handover to the landlord following the issue of the certificate of practical completion and the start date of the first tenancy. Subject to the exclusions listed below. The rent loss for an empty property for a re-let is the amount of lost rental income (including services charges) for the time – measured in calendar days – between the date of termination of a previous tenancy or repossession and the start date of a new tenancy. Subject to the exclusions listed below. Inclusions/ exclusions You should not include: Lock-ups and garages from all calculations •when calculating the total rent due and the rent loss the rent (including

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services charges) for periods when: •properties are empty subject to an insurance claim being raised because of fire or flood damage; •properties are empty awaiting or undergoing major repairs/structural work (e.g. modernisation) during which period it would be unsafe for them to be occupied. N.B. Following completion of major repair work any subsequent void period occurring until the date of re-let should be counted as a void (i.e. any void period from the date of completion of major repair work to the start date of a new tenancy is to be included in reported void loss and rental income); •properties are held for decanting tenants; •properties are empty and subject of a Governing Body/Sub-Committee/Council decision that they are not to be let because they are surplus to long-term requirements, or to be transferred, disposed of or demolished; or reconfigured.

DATA SOURCE

This data is collected by the Scottish Housing Regulator as part of their annual return and is published on their ARC (Annual Return on the Charter) system. This is available on the Scottish Housing Regulator website, available from the following link. http://www.scottishhousingregulator.gov.uk/publications/charter-data-all-social-landlords

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SERVICE AREA

Housing Services

MEASURE HSN 3: Percentage of stock meeting the Scottish Housing Quality Standard (SHQS).

SUMMARY DEFINITION

The percentage of council dwellings that meet the Scottish Housing Quality Standard (SHQS).


The indicator shows progress against meeting the Scottish Government’s target that all council dwellings must meet the Scottish Housing Quality Standard (SHQS) by 2015 as part of the broader expectation placed on all social landlords.

FORMULA

SHR 7: 7.2.1 - Properties meeting SHQS divided by 7.1.1 Properties within the scope of the SHQS at year end.


Stock meeting SHQS Stock that has been assessed on and passed all 55 elements of the Standard, both externally and internally. This information is to be further broken down into local authority areas. Inclusions/ exclusions You should not include: •properties out with the scope of the SHQS; •properties which have any element of the SHQS subject to an exemption or abeyance. Please refer to the Scottish Government’s SHQS Guidance (March 2011) (Annex I covers exemptions and abeyances). You should ensure the inclusion of: •scope of the SHQS as defined in the Scottish Governments guidance, “General principle: means self-contained homes, including a full range of facilities for the use of occupiers, provided for the purpose of social rents, and usually subject to tenancy agreements based on the model agreement for secure tenancies.” •only social rented housing stock. SHR Calculation To calculate the indicator we divide: (ii) total number of properties meeting the SHQS, by (i) total number of properties within the scope of SHQS, then multiply by 100.

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DATA SOURCE


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SERVICE AREA

Housing Services

MEASURE HSN 4b: Average length of time taken to complete non-emergency repairs.

SUMMARY DEFINITION

The indicator shows: (i) The total number of non-emergency repairs completed in the last year. (ii) The total number of working days taken to complete nonemergency repairs.

FORMULA SHR 12: 12.2 (Working days to complete non-emergency repairs) divided by 12.1 (Non-emergency repairs completed)


This customer-focussed quality indicator is a useful measure which councils can use to help compare approaches to responding to repairs more quickly.


Non-emergency repair is any reactive repair work which falls out with the category of an emergency repair. Non-emergency repair completion time is the time taken (expressed in working days) between the earliest date a request is received by the landlord (from either the tenant or a repairs inspector) until the work is satisfactorily completed in the opinion of the landlord. For example: Ms Jones calls on Monday 1st August to report her overflow is running. A plumber attends on Wednesday 3rd August. The problem is isolated and the part required identified. The plumber orders the part and returns on Thursday 4th to install it. On arriving on the 4th he discovers the part he ordered is faulty. He orders another new part. He returns on Monday 8th August and installs it, completing the repair. In this instance the dates used would be 1st - 8th August so number of working days taken to complete the repair is 6. When calculating working days, this excludes weekends and official public holidays. Other days when your office is closed (for example extended office closure over Christmas holiday period) should be counted as they are still working days. Follow-on repairs resulting from emergency repairs which are treated as

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separate works orders should be recorded as non-emergency repairs and also included at Contextual Indicator 13 – total number of repairs carried out. Inclusions/ exclusions You should not include: •repairs carried out under the defects liability period on any new built properties; •repairs to void properties; and •any ‘no access’ cases (i.e. where a contractor has been unable to access the property to carry out the repair). You should ensure the inclusion of: •the time taken to carry out any pre-inspections in the length of time taken to complete a repair; • ‘Right to repair’ repairs that in your opinion meet the above definition of a non-emergency repair; •repairs completed in the current reporting year, which were raised in the previous year, but not completed until the current year; and •any common works completed as responsive repairs should be include in Contextual Indicator 13 – the total number of repairs completed and other questions as appropriate (i.e. the cleaning of a blocked gutter which effects a block of flats, or a repair common door entry system). SHR Calculation To calculate the indicator we will divide: (ii) the total number of working days taken to complete all nonemergency repairs, by (i) the total number of non-emergency repairs completed in the last year.

DATA SOURCE

This data is collected by the Scottish Housing Regulator as part of their annual return and is published on their ARC (Annual Return on the Charter) system and is available from 2013/14 onwards. This is available on the Scottish Housing Regulator website, available from the following link. http://www.scottishhousingregulator.gov.uk/publications/charter-data-all-social-landlords

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SERVICE AREA

Housing Services

MEASURE

HSN 5: Percentage of properties at or above the appropriate NHER (National Home Energy Rating) or SAP (Standard Assessment Procedure) ratings specified in element 35 of the SHQS, as at 31 March each year.


This indicator will allow councils to compare themselves against best practice on energy efficiency and will assist them in reducing CO2 emissions.

FORMULA SHR 8: 8.2.1 (Properties meeting NHER / SAP ratings year end) divided by C25.1 (self-contained units in scope of SHQS year end)


Please refer to the Scottish Government’s SHQS Guidance (March 2011) – Annex C •For gas systems - an energy efficiency rating of National Home Energy Rating (NHER) 5 or Standard Assessment Procedure (SAP) 2001 rating of 50. •For all other systems (oil, LPG, electric, solid fuel and biomass systems) - an energy efficiency rating of NHER 6 or SAP 2001 rating of 60. • For required SAP ratings using alternative assessment methodologies other than SAP (2001) - Please refer to Annex C for conversion table for SAP (2005) and SAP (2009). Inclusions/ exclusions You should ensure the inclusion of: •only social rented housing stock. SHR Calculation To calculate the indicator we divide: (ii) total number of properties at or above the appropriate NHER or SAP ratings specified in element 35 of the SHQS, by (i) total number of properties within the scope of SHQS, then multiply by 100.

DATA SOURCE


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ASSET MANAGEMENT & PROPERTY


SERVICE AREA Corporate Services: Asset Management and Property

MEASURE CORP ASSET 1: Proportion of operational buildings that are suitable for their current use


This indicator is deemed important in terms of good asset management practice. Each council will have its own ‘mix’ of properties used for service provision. The

choice of that mix is a matter for the council and will vary with a range of factors

such as settlement pattern, and population density. However, it is important

both to staff and service users that those properties are maintained are suitable

for the service provided.

Factors that may affect the reported performance of councils include:

• variations in the assessment process

• the mix of properties in use

• the extent to which councils are constrained by the use of listed

buildings where possible modification is limited.


The indicator reflects on the extent to which buildings are suitable for their use and the delivery of services, uses the SEMP core facts criteria. These categories are defined as follows: A: Good – Performing well and operating efficiently (supports needs of staff and delivery of services) B: Satisfactory – Performing well but with minor problems (generally supports needs of staff and delivery of services) C: Poor – Showing major problems and/or not operating optimally (impedes the performance of staff and/or delivery of services) D: Bad – Does not support the delivery of services (seriously impedes the delivery of services) The indicator is measured in accordance with the SEMP process and being “suitable for its current use” means assessed as either performing as intended and operating efficiently or performing as intended but showing minor deterioration (i.e. being in Category A or B of the noted condition categories). The measurement of suitability requires that properties meet any statutory requirements (including health & safety requirements) as well as the operational requirements of the service. It is important, therefore, that the initial assessment of suitability is undertaken by relevant service management and

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that these assessments undergo a moderation process with a view to ensuring consistency of approach within the council for properties providing similar services.

If a property is occupied by different services in such a way as to allow the

separate assessment of different areas (e.g.: a swimming pool and library)

there is no reason to seek to create a joint assessment and the building can be

identified as individual premises.

Nevertheless, if a property is occupied jointly by a range of services, in a way

that does not allow the separate assessment of floor area, a joint or corporate

assessment of suitability will be needed.

The indicator requires each council to assess all of its operational buildings for

suitability. Scottish councils are each using an agreed suite of local asset

management indicators as part of their asset management processes in

accordance with guidance drawn up by the Federation of Property Societies.

This guidance recognises that property assessments should be undertaken at

least every five years. That is, for 2009/10, assessments should have been

undertaken no earlier than April 2005. Where the use to which a property is put

changes, a fresh assessment of suitability should be undertaken.

New builds added to the register can be classified as ‘A’, however ‘new’ assets

onto the system that are not new builds ought to have been subject to some

form of survey prior to purchasing/leasing to determine the grade. If this has not

been undertaken prior to purchasing/ leasing they are unclassified until an

assessment takes place.

It is expected that the use of “desk top” surveys will reduce as full suitability

surveys are completed on all buildings.

In many councils, contractors in either the private or voluntary sectors now

undertake work previously undertaken in-house. In each case, where the

council has ‘client’ responsibility for out-sourced work which would otherwise be

undertaken by directly employed staff, it must ensure that information needed

for the purpose of meeting the requirements of the Direction is available to it

and published in accordance with the Direction.

DATA SOURCE

Councils return this data direct to the Improvement Service. Data is available for this indicator in Council property management records

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SERVICE AREA

Corporate Services: Asset Management and Property

MEASURE CORP ASSET 2: Proportion of internal floor area of operational buildings in satisfactory condition


This indicator is deemed important in terms of good asset management practice. It is important both to staff and service users that properties are maintained in a reasonable condition and that they are suitable for the service provided in accordance with guidance drawn up by the Federation of Property Societies. Each council will have its own ‘mix’ of properties used for service provision. The

choice of that mix is a matter for the council and will vary with a range of factors

such as settlement pattern, and population density. However, it is important

both to staff and service users that those properties are maintained in a

reasonable condition and that they are suitable for the service provided.

Factors that may affect the reported performance of councils include:

• variations in the assessment process

• the mix of properties in use

• the extent to which councils are constrained by the use of listed

buildings where possible modification is limited.


This indicator measures the percentage of gross internal floor area (m2) of operational buildings, using the condition categories as specified in the Federation of Property Societies (FPS) asset management indicators, recognising assessment categories A and B as satisfactory. These categories are defined as follows: A: Good – Performing as intended and operating efficiently B: Satisfactory – Performing as intended but showing minor deterioration C: Poor – Showing major defects and/or not operating as intended D: Bad – Life expired and/or serious risk of imminent failure “Gross internal floor area” is defined as the total internal floor surface area within the external walls. It includes space in cupboards, toilets and cloakrooms etc. “Operational accommodation” is all property used for the delivery of services. It includes schools and temporary buildings, but excludes rented housing stock and properties available for commercial let. The indicator requires each council to assess all of its operational buildings for

condition. Scottish councils are each using an agreed suite of local asset

management indicators as part of their asset management processes in

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accordance with guidance drawn up by the Federation of Property Societies.

This guidance recognises that property assessments should be undertaken at

least every five years. That is, for 2009/10, assessments should have been

undertaken no earlier than April 2005. Where the use to which a property is put

changes, a fresh assessment of suitability should be undertaken.

It is expected that the use of “desk top” surveys will reduce as full condition

surveys are completed on all buildings.

In many councils, contractors in either the private or voluntary sectors now

undertake work previously undertaken in-house. In each case, where the

council has ‘client’ responsibility for out-sourced work which would otherwise be

undertaken by directly employed staff, it must ensure that information needed

for the purpose of meeting the requirements of the Direction is available to it

and published in accordance with the Direction.

DATA SOURCE

Councils return this data direct to the Improvement Service. Data is available for this indicator in Council property management records

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ECONOMIC DEVELOPMENT & PLANNING


SERVICE AREA Economic Development & Planning

MEASURE ECON 1: % Unemployed people accessing jobs via Council funded / operated employability programmes

SUMMARY DEFINITION

This indicator is a measure of the total number of registered unemployed people in a year having received support from a Council funded / operated employability programme and who go on to access employment. The indicator expresses those accessing employment as a percentage of total unemployed in the Council area (using Unemployment count: model based).


This high level indicator is important because:-

• employment is a key priority for most Councils /LOIPS;

• accessing employment results not just in a positive economic outcome, but can typically also lead to improvements across a wider range of outcomes and reductions in demand for public services;

• Most Councils participate in employment-related support – either via direct provision and/or via funding delivery by third parties. This indicator would include both;

• The indicator relates to effectiveness of the service by focusing on those individuals that actually access employment following support.

• By expressing the indicator as a percentage of total unemployment in the area, it also gives an indication of the reach / penetration of Council funded / operated Employability programmes.

The numerator is one of the indicators included within the SLAED Indicators Framework, meaning the data is already available for all Councils.

FORMULA


Numerator The numerator for this indicator is ‘Unemployed People Assisted into Work from Council Funded/Operated Employability Programmes’. This is administrative data provided by each Council as part of their annual SLAED Indicators return (Ref. SLAED Indicator OP14). This is a straightforward count within the financial year of the total number of unemployed people who have

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progressed into employment following their participation in a Council funded/operated employability programme. The data submitted by Councils is not independently verified.

The indicator counts unique individuals that have been registered for an unemployment related benefit (typically via DWP). It only relates to individuals that have accessed employment support from a Council operated and/or funded programme. The indicator counts full-time equivalent jobs.

The numerator is one of the SLAED indicators. Detailed definition, etc available from SLAED Indicators Framework Guide

Denominator The denominator used is ‘Unemployment count (model based)..This data is model based and is taken from the Annual Population Survey, comprising of the four quarters of the Labour Force Survey and a boost to build a more accurate estimate. This was selected as the most suitable denominator because the data is available at Local Authority level and has been taken from several sources; therefore, the definition of unemployment is sufficiently wide. This includes all people aged 16+ without a job who were available to start work in the two weeks following their interview and who had either looked for work in the four weeks prior to interview or were waiting to start a job they had already obtained.

DATA SOURCE

Data for this measure is available from 2012/13 onwards. Numerator - Administrative data provided by each Council as part of their annual return under the SLAED Indicators Framework (Ref. SLAED Indicator OP2) www.improvementservice.org.uk/economic-development/economic-development/resources Denominator – Annual Population Survey, ONS (NOMIS?), https://www.ons.gov.uk/employmentandlabourmarket/peoplenotinwork/unemployment/datasets/modelledunemploymentforlocalandunitaryauthoritiesm01

http://www.improvementservice.org.uk/economic-development/economic-development/resources


https://www.ons.gov.uk/employmentandlabourmarket/peoplenotinwork/unemployment/datasets/modelledunemploymentforlocalandunitaryauthoritiesm01

https://www.ons.gov.uk/employmentandlabourmarket/peoplenotinwork/unemployment/datasets/modelledunemploymentforlocalandunitaryauthoritiesm01

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SERVICE AREA

Economic Development & Planning

MEASURE ECON 2: Cost of Planning & Building Standards per planning application

SUMMARY DEFINITION

This indicator is a measure of the total cost involved per planning application.


Although spend on planning accounts for a relatively small amount of overall spend this is a strategically important area in terms of the future development and use of land in our towns, cities and countryside. An efficient and well-functioning planning service plays an important role in facilitating sustainable economic growth and delivering high quality development in the right places.

FORMULA


Numerator Gross Costs are defined by Local Financial Returns (LFR) guidance on gross expenditure for Planning and Economic Development Services (LFR 07): http://www.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR. Total Planning costs include Gross Expenditure on Building Control, Development Control & Planning Policy This includes employee costs, operating costs, revenue contribution to capital (RCC) and third part projects by the General Capital Grant (GCG). For the purposes of this exercise support costs are excluded from this indicator as all support costs are counted in the indicator Corp 1. As of 2016/17, the LGBF uses the ‘Adjusted for LFR Expenditure’ line from the LFR to give a more realistic base figure. Adjustments have been made to historic data using validated figures from Scottish Government. The Adjustments made are minus recharges and contributions from other councils and the addition of the net contributions to IJB. Employee costs: this includes employers’ superannuation contributions. Equal pay expenditure is included in employee costs as and when these costs have been accrued into the financial statements. Cash payments against provisions made in previous years are excluded.



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Operating costs: This does not include capital charges. Third party payments are included. These are payments to an external provider, or an internal service delivery unit, which is operating independently, in return for the provision of a service Support Services: Support Costs are recorded in line with the “LFR Data Standardisation Guidance” produced for the SOLACE benchmarking exercise. Revenue Contribution to Capital: revenue contribution towards capital expenditure on capital assets which was met directly from the service revenue within the current year (capital funded from current revenue – CFCR) Grants to third parties funded by General Capital Grant: where the GCG is used to fund third party capital projects the grant is treated as service income and the corresponding grant or direct payment should be treated as service expenditure. Where the GCG is used to finance the capital expenditure of the council no part of the GCG should be recorded in any LFR. All expenditure and income relating to planning and economic development, regardless of which department provides the service, should be recorded in this return. The exception is: • Expenditure on tourism that is used to promote economic development should be included under tourism expenditure in the Cultural and Related Services return (LFR 2). Denominator Total number of local planning applications. Indicator Development Previous to 2018/19 this measure also included costs for environmental initiatives. After discussions with Heads of Planning (HOPS) group it was agreed that this should be removed. Updates have been made to previous years data so make the indicator comparable across all years.

DATA SOURCE

The cost data used is based on a direct return to the Improvement Service; although to ensure reliable and comparable data, the cost data continues to be based on the LFR categories, guidance and definitions. The data will be refreshed in March with the audited LFR data. For more details on LFR Costs see LFRs Guidance notes for Planning and Economic Development Services (LFR 07): http://www.scotland.gov.uk/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR/LFR1112Guidance Number of local planning applications is sourced from the Planning Authority Performance Statistics (Table 4) which is data collected by Scottish



http://www.gov.scot/Topics/Statistics/Browse/Planning/Publications/planapps2015annual


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Government from Local and Planning Authorities as part of the Planning Performance Framework. The row used is for All Local Developments

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SERVICE AREA


MEASURE ECON 3: Average time taken to deliver a business or industry planning application decision

SUMMARY DEFINITION

This indicator is a measure of the average time taken to deliver a commercial planning application decision.


Although spend on planning accounts for a relatively small amount of overall spend this is a strategically important area in terms of the future development and use of land in our towns, cities and countryside. An efficient and well-functioning planning service plays an important role in facilitating sustainable economic growth and delivering high quality development in the right places.


The average time to process Business and Industry applications is sourced from the Planning Authority Performance Statistics which are collected by Scottish Government from Local and Planning Authorities as part of the Planning Performance Framework. Note – As the Scotland figure published by Scottish Government includes National Parks, the figure in the LGBF is an average of the Local Authority figures.

DATA SOURCE

Data for this measure is available in the framework from 2012/13 onwards. Source= Planning Authority Performance Statistics: http://www.gov.scot/Topics/Statistics/Browse/Planning/Publications/planapps2015annual (Table 12).



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SERVICE AREA


MEASURE ECON 4: % of procurement spent on local enterprises

SUMMARY DEFINITION

This indicator is a measure of the % of procurement spent on local enterprises.


Procurement spend in local government accounts for a significant proportion of total spend. This measure focussing on the proportion of this spend which is targeted at local enterprises is an important indicator of the progress councils are making in delivering on their standing commitment to invest in their local economies and create employment.


The Procurement Data is sourced from the Scottish Government Procurement Hub. This indicator only includes enterprises defined as “Core trade” i.e. where the councils spend is over £1,000 “Local” – is defined as enterprises within the same Local Authority. Enterprises location is defined by their postcode. For the purposes of this indicator where supplier’s size or postcode is not known they have been excluded from the calculation

DATA SOURCE

Scottish Government Procurement Hub: http://www.gov.scot/Topics/Government/Procurement/eCommerce/ScottishProcurementInformationHub Report used is The Spend Distribution – Pareto Range (Core Trade) Report.

http://www.gov.scot/Topics/Government/Procurement/eCommerce/ScottishProcurementInformationHub

http://www.gov.scot/Topics/Government/Procurement/eCommerce/ScottishProcurementInformationHub

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SERVICE AREA


MEASURE ECON 5: No of business gateway start-ups per 10,000 population

SUMMARY DEFINITION

This indicator provides the rate of business gateway start-ups per 10,000 population.


This high-level indicator is important because new business formation is a good indicator of how conducive we are to entrepreneurship in the business environment. Small businesses are the lifeblood of local town centres and communities. A fundamental aim of Local Government is to improve the business creation and growth of small businesses in their areas. The provision of good quality support and assistance remains crucial to increasing new business formation and sustainable growth of enterprises.

FORMULA


Numerator In looking at the intermediate outcome of BG Start-up support, the key economic outcome is that the business has begun trading. This measure seeks to capture this aspect of the route to impact. Denominator MYE Population: refers to the mid-year estimate population

DATA SOURCE

Data for this measure is available from 2013/14 onwards. Numerator - Business Gateway National Unit, COSLA Denominator - Population is taken from mid-year estimates from the National Records of Scotland (NRS). These mid-year estimates used match the year of LFR collected data. http://www.nrscotland.gov.uk/statistics-and-data/statistics/statistics-by-theme/population/population-estimates/mid-year-population-estimates




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SERVICE AREA


MEASURE ECON 6: Investment in Economic Development & Tourism per 1,000 population

SUMMARY DEFINITION

Gross cost of Economic Development & Tourism per 1,000 Population


This measure provides a measure of each Council’s expenditure on the delivery of their economic development service, both in terms of capital projects and revenue costs. Councils’ continued investment in direct economic development activities achieves significant outcomes.

FORMULA


Expenditure on Economic Development & Tourism includes Revenue Expenditure on Economic Development & Tourism from the LFR plus Total Expenditure to be met from Capital Resources. This includes employee costs, operating costs, and third part projects by the General Capital Grant (GCG). For the purposes of this exercise support costs are excluded from this indicator as all support costs are counted in the indicator Corp 1. From 2016/17, the LGBF uses the ‘Adjusted for LFR Expenditure’ line from the LFR to give a more realistic base figure. Adjustments have been made to historic data using validated figures from Scottish Government. The Adjustments made are minus recharges and contributions from other councils and the addition of the net contributions to IJB. Employee costs: this includes employers’ superannuation contributions. Equal pay expenditure is included in employee costs as and when these costs have been accrued into the financial statements. Cash payments against provisions made in previous years are excluded. Operating costs: This does not include capital charges. Third party payments are included. These are payments to an external provider, or an internal service delivery unit, which is operating independently, in return for the provision of a service.

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Support Services: Support Costs are now recorded in line with the “LFR Data Standardisation Guidance” produced for the SOLACE benchmarking exercise. Grants to third parties funded by General Capital Grant: where the GCG is used to fund third party capital projects the grant should be treated as service income and the corresponding grant or direct payment is treated as service expenditure. Where the GCG is used to finance the capital expenditure of the council no part of the GCG is included. Exceptions: Gross Expenditure on Tourism - All expenditure and income relating to culture and heritage, library services, recreation and sport and the tourism service, regardless of which department provides the service, should be recorded in this return. The exceptions are:

• School library service (LFR 1: Education)

• Community Learning and Development (LFR 1: Education)

• Business related area promotional events should be included under economic development (LFR 7: Planning and Economic Development)

• Travellers sites and sites for those occupying mobile homes as a main residence (LFR 20: Housing)

Gross Expenditure on Economic Development Services - All expenditure and income relating to planning and economic development, regardless of which department provides the service, should be recorded in this return. The exception is:

• Expenditure on tourism that is used to promote economic development should be included under tourism expenditure in the Cultural and Related Services return (LFR 2).

Adjustment to 2016/17 data onwards Adjusted LFR Excludes support costs Excludes RCC Adjustment made to Historic data Adjusted for: Contributions from other LAs Recharges Contributions from IJB's Denominator MYE Population: refers to the mid-year estimate population

DATA SOURCE

The cost data used is based on a direct return to the Improvement Service; although to ensure reliable and comparable data, the cost data continues to be based on the LFR categories, guidance and definitions. The data will be

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refreshed in March with the audited LFR data. For more details on LFR Costs see LFRs Guidance notes for Planning and Economic Development Services (LFR 07): http://www.scotland.gov.uk/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR/LFR1112Guidance For more details on LFR costs see LFRs Guidance notes for Culture and Related Services: http://www.scotland.gov.uk/Topics/Statistics/Browse/Local-Government-Finance/ReturnLFR/LFR1112Guidance For More information on the Capital Return: https://www2.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnCR Denominator - Population is taken from mid-year estimates from the National Records of Scotland (NRS). These mid-year estimates used match the year of LFR collected data. http://www.nrscotland.gov.uk/statistics-and-data/statistics/statistics-by-theme/population/population-estimates/mid-year-population-estimates





https://www2.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnCR

https://www2.gov.scot/Topics/Statistics/Browse/Local-Government-Finance/ReturnCR




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MEASURE ECON 7: Proportion of people earning less than the living wage

SUMMARY DEFINITION

% of employees (18+) earning less than the living wage of people earning less than the living wage.


Inclusive growth is a central part of the government’s economic strategy and local authorities are important partners in the drive to reduce income inequality. Economic Development Services play an important role in this through supporting people to develop the skills to progress in the labour market, by attracting higher value employment opportunities and by encouraging employers to pay the living wage. This measure allows for the impact of interventions in addressing low pay to be monitored.

SUMMARY DEFINITION

(with inclusions and exclusions)

Notes on Data:

1. Covers employees age 18+ on the PAYE system on adult rates and whose pay was not affected by absence

2. Levels calculated using low pay calibration weights in line with ONS guidance

3. Estimates for 2012 are for April 2012 therefore Living Wage rate of £7.20 has been applied; 2013 estimate based on a rate of £7.45; 2014 estimate based on a rate of £7.65; 2015 estimate based on a rate of £7.85, 2016 estimate based on a rate of £8.25, 2017 estimate based on a rate of £8.45 and 2018 estimate based on a rate of £8.75. The independently-calculated Living Wage rates are announced simultaneously in the first week of November of each year during Living Wage Week. 4. Hourly earnings excludes any overtime payments 5. The Local Authorities are 'workplace' based, so these include all those that work in the Council area regardless of where they live More information- https://www2.gov.scot/Topics/Statistics/Browse/Labour-Market/Earnings

DATA SOURCE

Source: Annual Survey of Hours and Earnings, 2019, ONS - https://www.ons.gov.uk/employmentandlabourmarket/peopleinwork/earningsandworkinghours/bulletins/annualsurveyofhoursandearnings/2017provisionalan

https://www2.gov.scot/Topics/Statistics/Browse/Labour-Market/Earnings

https://www2.gov.scot/Topics/Statistics/Browse/Labour-Market/Earnings

https://www.ons.gov.uk/employmentandlabourmarket/peopleinwork/earningsandworkinghours/bulletins/annualsurveyofhoursandearnings/2017provisionaland2016revisedresults


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d2016revisedresults


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MEASURE ECON 8: Proportion of properties receiving superfast broadband

SUMMARY DEFINITION

Proportion of properties receiving superfast broadband


Access to good digital infrastructure is a key driver of economic competitiveness and productivity. Local authorities have a role alongside telecoms companies in facilitating and enabling the development of effective digital infrastructure and this indicator measures the impact of this work.

SUMMARY DEFINITION


To create the Connected Nations Report update for 2019 Ofcom collected and analysed data from major fixed telecoms operators (BT, Virgin Media, Sky, Talk Talk, Vodafone and KCOM). This data contains broadband coverage from the operators, aggregated at 2011 census output area level. The

availability data also includes coverage information provided by alternative network providers (B4RN, BU-UK, City Fibre, Gigaclear, Hyperoptic, ITS and Relish).

The required digital infrastructure speed needed to have superfast broadband is 30Mbit/s.

DATA SOURCE

Ofcom Connected Nations Report - https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-update-2019-october

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-update-2019-october



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MEASURE ECON 9: Town Vacancy Rates


The vibrancy of town centres is a strategic priority for Economic Development and Planning Services. An important measure of the extent to which town centre management / regeneration policies and initiatives are working is the level of vacant units within town centres

SUMMARY DEFINITION


Measure of vacant commercial units as a percentage of total units for the local authority's key town centres. Towns should have a population of at least 5,000 people.

This indicator does not include edge of town and out of town retail units.

The Indicator is one of the SLAED indicators. Detailed definition, etc available from SLAED Indicators Framework Guide (link below)

DATA SOURCE

Data for this measure is available from 2012/13 onwards. This is submitted by councils as part of their annual return under the SLAED Indicators Framework (Ref. SLAED Indicator OP5)

www.improvementservice.org.uk/economic-development/economic-development/resources



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MEASURE ECON 10: Immediately available employment land as a % of total land allocated for employment purposes

SUMMARY DEFINITION

Immediately available employment land as a % of total land allocated for employment purposes


The availability of land for development is a significant factor that affects local economic growth and it falls within Councils’ local development planning powers to influence this. Immediately available land is land which is serviced and marketed as opposed to simply being designated for employment use.

SUMMARY DEFINITION


Measure of vacant commercial units as a percentage of total units for the local authority's key town centres. Towns should have a population of at least 5,000 people.

This indicator does not include edge of town and out of town retail units.

The Indicator is one of the SLAED indicators. Detailed definition, etc available from SLAED Indicators Framework Guide

DATA SOURCE

Data for this measure is available from 2012/13 onwards. Administrative data provided is by each Council as part of their annual return under the SLAED Indicators Framework (Ref. SLAED Indicator OC8) www.improvementservice.org.uk/economic-development/economic-development/resources



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Appendix 1 : Public Libraries: Types of Core Data Gathered for a Virtual Visits Indicator

Data Type Description Formula Collection Frequency

Number of individuals engaging with a library Facebook account

Number of people who engaged with your Page - Engagement includes any click or story created. (unique users)- these stories include liking your Page, posting to your Page's Timeline, liking, commenting on or sharing one of your Page posts, answering a question you posted, responding to one of your events, mentioning your Page, tagging your Page in a photo or checking in at your location.

The number of “Impressions” a post makes should not be counted as engagements

No of individuals accessing library Facebook services expressed as a whole number

Monthly/Quarterly/Annually Please note the longer the post is online, the more engagements it will have.

Number of individuals engaging with a library Twitter account

Engagements is the total number of times a user has interacted with a Tweet. This includes all clicks anywhere on the Tweet (including hashtags, links, avatar, username, and Tweet expansion), retweets, replies, follows and favourites. Number of

No of individuals accessing library Twitter services expressed as a whole number

Quarterly/Annually Please note the longer the post is online, the more engagements it will have.

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new followers, direct messages received, mentions received to posts can also be counted.


Number of individuals accessing a web-based LMS page

Number of individuals, expressed as unique IP addresses, accessing a web-based LMS page. OPAC visits. Google Analytics will provide the total number of sessions within the date range and a 30 min time period. A session is the period time a user is actively engaged with your website, mobile app, etc. All usage data (Screen Views, Events, Ecommerce, etc.) is associated with a session.

No of individuals, described as unique IP addresses, accessing web-based LMS services, expressed as a whole number.

Monthly/Quarterly/Annually

Number of individuals accessing library e-book, e-audio and e-magazine sites Please note, platform supplier should be able to provide figures for visits only and not new members as is currently the case with some.

Number of individuals accessing library e-book, e-audio and e-magazine sites, within a 30 min period. The data gathered is limited to visits, expressed as the library membership number. Data is taken from web-based and mobile app solutions.

No of individuals, expressed as library membership numbers, expressed as a whole number.

Monthly/Quarterly

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Number of visits to the Library Website pages (on Trust or Council websites)

The number of times the library webpages are viewed, by one unique user during one unique visit. The total number of sessions, to one or more library pages on the library website, within the date range and a 30 min period before return. A session is the period time an individual is actively engaged with the library website. All usage data (Screen Views, Searches, Transactions, etc.) is associated with a session.

No of views of individual library pages expressed as a whole number.

Monthly/Annually

Number of visits to reference sites supported by the library e.g. Ancestry, Encyclopaedia Britannica, Britannica Image Quest, Busy Things, Grid Club, Issues Online, SCRAN, British Standards Online, COBRA, Kompass, Toal Patent, Theory Test Pro, Go Citizen, Oxford suite of reference resources (8), Who's Who, 19th century British Newspapers, Scotsman, UK Newstand, UK Press Online. Transparent Language Bykie Online, International Newsstand

The number of times these sites are accessed by individuals, or the number of page view (e.g. Ancestry) via a unique IP address, from within and outwith the library. All usage data (Screen Views, Searches, Transactions, etc.) is associated with an access.

No of visits to these sites as a whole number

Monthly/Annually

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Number of times a Library App is launched.

The number of times the library app is launched on a device within the date range, and a 30 min period before return.

No of times the library app is launched within the date range expressed as a whole number

Monthly/Quarterly/Annually

Number of individuals engaging with a library Instagram account

Engagements - total number of times an individual has interacted with the page. This includes the number of followers the account has and total number of post likes per month.


No of individuals accessing library Instagram services expressed as a whole number

Monthly/Quarterly/Annually Please note the longer the post is online, the more engagements it will have.

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