LMG On-line Initiatives Presentation - MA NSW Chapter Representatives Workshop
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Transcript of LMG On-line Initiatives Presentation - MA NSW Chapter Representatives Workshop
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MA NSW Chapter Representatives Workshop
LMG on-line initiativesRebekah Schulz
March 2010Trim reference – D10/26225
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LMG background
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LMG review & restructure
New
Manager
Technology & on-line
Collections
Historical & cultural
Customer service & outreach
Administration
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Focus on technology
Technology & On-line Services Coordinator
On-line Services Facilitator
Professional Development Facilitator
IT & Intranet Facilitator
Technology Trainee (no FTE)
Systems Librarian
LMG/MIS Officer
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Complaints - website
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Know thy audience
Virtual visitors• What keywords are people typing into search engines to find your website or information they hope to find on your website?• What are most people looking for on your website?• How long do they stay on your website?• How do they navigated (or not navigate) around your website to meet a goal?
Visitors• Where do your visitors come from?• What are your popular services?• How many people have visited you?
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http://www.google.com/analytics/
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www.hurstville.nsw.gov.au/lmg
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Evaluate success
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What are they saying about us?
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http://pipes.yahoo.com/pipes/
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http://cisforcecil.blogspot.com/2010/01/looking-back-on-good-timesand-
looking.html
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http://cisforcecil.blogspot.com/2010/01/looking-back-on-good-timesand-
looking.html
Hurstville Library, where i used to go to study alone because i couldnt concentrate at home..but it soon turned out to be the place where i got to know people whom i wouldnt have got to otherwise, nd a place where we could relax, hang out nd study with friends at the same time. And I'll always remember the library as the place that made studyin for the HSC a lot more bearable, nd as a place where everybody helped each other through the biggest thing in our lives so far..nd a place where we had so much fun. =p.
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http://hurstvillelmg.blogspot.com
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• On our blog, of course!
http://hurstvillelmg.blogspot.com
Where can I find this presentation?