With

LMG Secretariat

LMG ForumApril 2011

Christopher Croft, LMG Secretariat John Hobbs, IUAChris Buer, LIIBASteve Hulm, LMG Secretariat

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Agenda

• Modernisation update

• Endorsements – pilot results and the next steps

• The future of future process

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© Xchanging 2010, no part of this document may be circulated, quoted or reproduced without prior written approval of Xchanging.

ECF2 Current Status

Claims Agreement Screen (CAS)

Single Sign On (SSO)

• CAS & SSO are now live• 2 carriers, plus XCS, using in production• Rollout in full swing

Document File Viewer (DFV) • MAT has completed• To be deployed into production beginning of May

• Rollout from late May onwards

Claims Workflow Services (CWS)• Pre MAT testing has completed• Deployment to production in J une• Rollout from J uly onwards

Claims Data Warehouse (CDW)• ECF005 and ECF001 remain the focus• Baselined plan in place and being delivered against• Distribution mechanism confirmed

• 16 carriers receiving live messages• 1 fully integrated into own workflow • Others carriers to join by arrangement with Xchanging

Claims Workflow Triggers (CWT)

• Bulk upload of existing documents is complete• Weekly extracts are now being done to keep up to date

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© Xchanging 2010, no part of this document may be circulated, quoted or reproduced without prior written approval of Xchanging.

eAccounts

eAccounts Release 1B (R1B)

• Miller continue their controlled submissions of live business

• Upgraded testing and training environment being established for full rollout – due

April / May

• UIB, Guy Carpenter & Price Forbes continue with their implementation process with a

target live date of 3rd May

eAccounts Release 2 (R2)

• Detailed review of functional specifications produced early 2010 has completed

• Options for progressing are being reviewed

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The Message Exchange Limited (TMEL)

• Cross market ownership of key infrastructure

• Directors:

– Shirine Khoury-Haq (IUA)

– Simon Gaffney (LIIBA)

– Kirk Maddern (LMA)

– Peter Spires (Lloyd’s)

• Contract signed on 23rd March

• Comes into effect on 18th May

• New terms and conditions with you today

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Non bureau progress

• Pilot work continues

• Firms involved:

– Xl Re

– XL Insurance

– Chartis

– Chubb

– RSA

– Aon

– Willis

• More welcome

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Questions?

Electronic Support for EndorsementsPost Marine Pilot Update

April 2011

John HobbsDirector of Market Services

International Underwriting Association

Key Activities Post Pilot

• Understanding / Learning from Pilot Experience– Final (3rd) survey of participants– Analysis / segmentation of issues (BDPA)– Ernst & Young benefit review

• Review / Consultation with Marine Community– IUA & LMA Marine committees– Prioritisation of required improvements– Joint PSSG / Marine practitioners meeting– Agreement of final report

Key Activities Post Pilot (cont’d)

• Review of Provisional (Oct. 2010) Roll Out Plan

– Which classes next (Property, PI, Specie)?

– Timetable (delivery of improvements)?

– Support (workshops, etc.)

• Marine Transition to “Business as Usual”

– 10,000+ ACORD messages

– Additional IUA carriers (Groupama, Axa, Allianz)

– 600+ endorsement requests p.w. (Jan – April 2011)

Key Pilot Outcomes

• Process works (best for “silent” endorsements)

• Process Improvements required (changes in hand)

• Scope issues (mixed paper / electronic markets)

• Benefit evidence limited by technology and volumes

• Greater senior sponsorship / change effort required

Electronic Support for EndorsementsPlans for the next phase

April 2011

Chris BuerLIIBA

Broker views• Improvements in end-to-end process time from initial client request to

confirmation of cover

• Improved accuracy due to re-use of data/documents without re-keying

• Reduction in the movement of paper

• Improved auditability and compliance

Further Endorsement Rollout

April 2011• Marine to continue as “business as usual”• All other classes open on a bi-lateral agreement basis

July 2011• Three additional classes will be formally sponsored• Three major brokers and three major carriers involved• Other firms will be encouraged to participate

October 2011• Implementation of 11 key improvements identified

February 2012• Solutions for conditional acceptances, subjectivities and multi-section

risks to be implemented

March 2012• All insurers will be asked to be ready to receive electronic endorsements

for all classes of business from March 2012.

Broker Technology Event• Event takes place on 13th May 2011 (14:00-17:00) at the Old

Library

• Demonstrations of broker messaging systems

• A wide range of software suppliers attending:

•Tri-Systems

•Trace

•TIW

•Ri3K

•Websure

•Sterling Commerce

•Total Objects

• Email Chris.Buer@LIIBA.co.uk to register your attendance

With

LMG Secretariat

Future Processing ModelUpdate

Steve Hulm, LMG Secretariat

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Questions?