Liz Roche - BW2092 - The top four CIO priorites and 12 ways to help your CIO sleep better at night

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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Liz Roche, Director, HP Technology Consulting

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HP Expert: Liz Roche, presentation deck from HP Discover 2012 Las Vegas “The top four CIO priorites and 12 ways to help your CIO sleep better at night"

Transcript of Liz Roche - BW2092 - The top four CIO priorites and 12 ways to help your CIO sleep better at night

  • 1. Liz Roche, Director, HP Technology Consulting Copyright 2012 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice.

2. The top 10 CIOprioritiesLiz Roche, Director, Technology ConsultingJune 2012 Copyright 2012 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice. 3. 3 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 4. My backgroundName: Liz RocheE-mail: [email protected] at HPStrategist 5Director, HP Technology Consulting Current responsibilitiesIT industry experience Global Portfolio Manager, Strategic IT Advisory META Group (acquired by Gartner) - VP andServicesResearch Lead, CRM and Sell-Side Commerce Director, Concept-through-Launch (CTL) and Customers Incorporated VP, CRM ConsultingPortfolio Planning BlueCross BlueShield of MO Program DirectorProfessional information MBA, University of Missouri BA, George Washington University4 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 5. "There are three kinds oflies: lies, damned lies, andstatistics."Mark Twain, Autobiography, 1904 (attributed toBenjamin Disraeli) Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 6. 2012 IT budgets flat to FY11Increases driven by new projects and updating /replacing outdated technology*1 Simplify the portfolio of 4 Support and leverage business servicesthe social enterpriseTomorrows CIO5Harness thedelivers IT as apower of cloud2 Create value throughservice business innovation 6 Architect framework for IT as a service3 Couple business drivers, strategy, and 8 9107 Provision big data IT context Business Business Innovation vs.process vs. ITGovernance vs. operation performanceIT Governanceengineering6 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.*IDC Top 10 2012 Predictions 7. Simplify the portfolio of business services 1IT businessCloud MobileAgingData explosioninnovation computing commerceinfrastructure7 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 8. Organize IT service portfolio according to clientbusiness issues you can address Strategic IT advisory Alignment of IT to business Public cloudHybrid deliveryConverged cloud Private cloudMobile infrastructureIPv6 Effective mobile workforceUnified communicationsHigh performance fabrics Optimized information accessBig data management ConsolidationConvergenceMainframe & unix migration Flexible, cost effective infrastructure Virtualization Optimization Storage, Servers, NetworksArchitect Implement Secure8 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 9. Create value through business innovation 2Analysis (paralysis) is the enemy of innovationDrive first mover opportunitiesmodulated by high market demandIncubation capability Pilots Proofs-of-concept New business incubatorsImpact: transform market position in highvalue areasMetrics Accelerate sales cycle Increase win rate Accelerate adoption of offeringsCreate clear investment/business/funding model9 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 10. Couple business drivers, strategy, and IT 3context Solution: IT strategy and transformationWhere are opportunities to align Value: Align business and IT to achieve critical business goalsbusiness strategy and IT? ApproachQuestions you should be asking Understand business and IT context Do IT and business units share the same Process entry points Link business strategy with IT servicesgoals? Benchmark performance vs. best practices Enterprise IT health Are business units reluctant to fund IT Assess the current IT environment IT strategic planningprojects? Define future state (technology, process, humancapital) Do IT activities regularly disrupt businessIT transformation Perform gap analyses, assess change planningprocesses?requirements Are business units not complying with Develop governance requirements and modelsenterprise standards? Develop the IT transformation plan and strategy10 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 11. Support and leverage the social enterprise4What is your corporate Facebook strategy?The prosumer is the new user for corporate ITInstant connections, communication & collaboration is changingbehavior People own multiple devices and use them for personal and business Access to online services is part of daily activitySocial media enables extreme transparency ingovernmentTransparency 1.0 Citizens see what is going on in their government In the US, C-SPAN, opencongress.orgTransparency 2.0 Citizens not only see, but also participate and interact with it Case in point: Obama Administration Facebook 1.5M friends / Twitter 45,000 followers11 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 12. Harness the power of cloud5 Value: Agility: IT as a 1:1 binding VirtualizedAutomation:Supply service; workloads:infrastructure:lower mgmtservicesimprovemachinesimproved cost; eliminateinternally & PushresponsePullutilization human errorexternally timesDedicated Virtualized AutomatedBusiness Service centriccentricData centerConverged infrastructure Cloud computingtransformation12 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 13. Architect framework for delivering IT as a service 6Converged infrastructure: the technology framework for delivering IT as a service StorageVirtualizedapplications ServersNetwork Converged Cloud Facilities, power infrastructureapplications & cooling Management softwareSecurityDedicatedapplications Services13 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 14. Provision big data 7The big data market value$300 billion potential annual value to US healthcare more than double the total annual healthcare spending in SpainWhat is big data?Large scale (>100 TB) data structures, new 250 billion potential annual value todata sources, associated data analytics andEuropes public sector administration more than GDP of Greecenew ways to make business decisions.Big data solutions must address five $600 billion potential annual consumer surplus from using personal location data globallycommon business challengesIdentifying search requirements and capabilities60% potential increase in retailersWhy hadoop? operating margins possible with big dataImpact of predictive analysis on the business 14-19k more deep analytical talent positions, andHybrid approachArchiving and data protection 1.5 million more data-savvy managers needed to take full advantage of big data in US Source: McKinsey14 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 15. Innovation vs. operation8Rebalance investments from operations to innovationHow do you determine and Solution: Business value of IT Value: Recognize monetary value of improved business processes & userimprove the business value of IT?experiences; Infuse better understanding of value from your IT organizationQuestions you should be askingApproach Do your IT performance metrics include Collect data from stakeholders organizationsmeasures of business value? Process entry points Assign values to the improved processes Do you know how your IT processes stack upBusiness transformation Engage key clients representatives toexperienceacknowledge benefits from the technologyagainst industry benchmarks? Establish tangible and intangible costs andBusiness benefits Do you evaluate the potential business valueanalysisbenefitsof new technology? Undertake a risk analysisStrategic architecture Are you getting enough funding for critical ITplanning Establish an architecture strategy to realize theefficiency gainprojects?15 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 16. Enabling innovation via converged cloudRegional IT services providerOverview Cost of use comparison Savings breakoutDetailed roadmap towards a cloud-based architecture and operational model Facilities Costs BusinessThorough development of As UsualIT Equipment Costs - overall transition plan Scenario 1 - servicesData Communication - technical infrastructure, Costs - system and processPower & Cooling Costs management tooling - financial costing modelYear Year Year Year Year - impact on the business plan for 12345 the next 3 years16 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 17. Business process vs. IT performance engineering9Identify issues affecting business-critical process enablement and technologySolution: Performance engineeringWhat are the root causes of Value: Maximize performance from the existing IT environment anddiagnose ongoing performance issuestechnology under- Approachperformance? Acquire current system statisticsQuestions you should be asking Process entry pointsMonitor key system and database activities Are business processes interrupted byPerformance analysisUnderstand where choke points may originatesystem failures? Performance diagnosis Reveal the true location of performanceproblems Are business-critical applications alwaysPerformance remediation Estimate the impact of the sluggish performanceavailable?and the possible remedies Are some users frustrated by applicationperformance issues? Do you have a plan in place to improveperformance over time?17 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 18. Business governance vs. IT governance 10Support corporate integrity and governanceSolution: Enterprise architectureWhat governance do you have Value: Establish an enterprise architecture that delivers maximuminformation integrity and governancefor your IT architecture? ApproachQuestions you should be asking Brainstorm end-state architecture vision Can your enterprise architecture respond Client entry points Confirm business architecture is in place toflexibly to business change? Enterprise architecturesupport the business strategy Does your enterprise architecture meet PlanningDevelop a governance structure with deployabletodays business requirements?Technology Services resources Design Could your enterprise architecture meetEstablish information and technology architecturetomorrows business requirements? Develop a migration strategy and roadmap Do you have a robust governance Provide a highly secured enterprise so all aspectsstructure that complies with all relevant of IT integrity are coveredregulations?18 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 19. Download NowGet the Mobile AppDownload content from thissession with the free Mobile App. Text the word Discover to 474747orm.hp.com/events19 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 20. Find out more Attend these sessionsVisit these demosAfter the event BB3051, HP Fixed HP Cloud Transformation Contact your sales rep Mobile Workshop Demo Convergence, Thurs Visit the Transforming IT 4pm BW2122, Data Center blog at:Transformationhttp://h30507.www3.hp.com TB2956, Understandin Workshop: Build a /t5/Transforming-IT-Blog/bg- g Storage Optimization roadmap for your data p/transforming-it Thurs, 4pm center Follow me on Twitter at:@lizrathp Your feedback is important to us. Please take a few minutes to complete the session survey.20 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 21. Test Drive HP Insight Online Win 1 of 12 HP Envy Spectre Ultrabooks and Monster Beats headset Demo #563NO PURCHASE NECESSARY & PURCHASE WILL NOT INCREASE CHANCE OF WINNING. OPEN ONLY TO Discover 2012 Las Vegas ATTENDEES; LEGAL RESIDENTS OF 50 UNITED STATES, & THEDC, 18 YEARS OLD. Void in Puerto Rico, U.S. territories, possessions and where prohibited by law. Employees of Sponsor, its subsidiaries, affiliates, their immediate family and household members, as well aspublic sector employees, are not eligible. Entry constitutes agreement to rules & Sponsors decisions. Participants enter by submitting lead inquiry to HPs booth. Winners chosen by random drawing daily on or aboutJune 4-6, 2012. One entry per person. Winners will be notified via email and may have to sign and return an eligibility affidavit & liability release, unless prohibited. If eligible winners fail to sign and return requireddocuments, prize may be forfeited. Prizes: One (1) of twelve (12) HP Envy Spectre 14 and Dr. Dre Beats Headsets (ARV $1699.00 each). No substitution, cash redemption or transfer of prizes, except in Sponsorsdiscretion. Taxes are winners responsibility. Odds of winning depend on number of entries. Entrants release and hold harmless Sponsor, its subsidiaries, affiliates, and their officers, directors, employees, agents21from any claim arising out of entry or prize receipt or use. Sponsor: Hewlett-Packard Company, Attn: HP 11445 Compaq Center Drive W, Houston, TX, USA 77070. Use this address for inquiries or requests forwinners list. 22. Thank you Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.