Leonardo Davinci & life long learning Sofia,November 2006 Trias Telematica drs.Rob Peters ;...

Leonardo Davinci & life long learning

Sofia,November 2006

Trias Telematica

drs.Rob Peters ; University of AmsterdamZenc

[email protected] www.triastelematica.org


Sofia,November 2006

Zakonad na Murphy


Sofia,November 2006

Background of the project

• eGovernment teaching Either politics, law or ICT, but not related to problems, nor related to solutions or experience


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Leibniz Centre for Law, University of Amsterdam,

Haagsche Hogeschool, Netherlands London Borough of Islington Dept. Education, UK

Virtech Ltd. Sofia, BulgariaNational Tax administration APEH, Budapest, Hungary

University of Bologna, Cirsfid, ItalyEPMA Association Prague, Czech Republic

Nispacee, Bratislawa, SKZENC, Netherlands


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aim

• Identify the training needs of change agents, process innovators in government agencies who require to rethink eGovernment services.

• Create an infrastructure for the exchange of best practices, the exchange of project leaders and students, and the exchange of qualified people among European countries at Vocational levels


Sofia,November 2006

aim

• National, Regional and Urban government agencies struggle with interoperability, standardisation , collaboration, service integration and ICT (eGovernment).

• eGovernment demands vocational training programmes

•eEurope cannot be a digitalized version of the existing local procedures.

•The traditional Civil Servant has to evolve into the organiser and manager of electronic processes which will propagate downward to business, education, health and other services affecting all citizens.


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Beneficiaries• Teachers in eGovernment

• Potential stakeholders– National agencies facing real change problems.

– Executive agencies (social security,legal, tax, cities)

– Excutives with high potential young administrators

– eGovernment change agents , administrators, students, even consultants and ... future ”game masters”

– universities


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Outcomes & products

Modules in the making

– General eGovernment– Legal knowledge management– Decision making using geographic systems (now also Google

Earth)

– Cross border tax enforcement– Cross border communication– eGovernment ontology– Change Management


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Outcomes & products

• European eGovernment Wiki (1.8.2)

Wiki Triastematica.• English

• http://wiki.triastelematica.org• login: trias• Password wiki12


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Outcomes & products

eGovernment simulation game

(Work position simulation game)


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Outcomes & products

Certification scenario

(by executive agencies like Transport, Social

Security, Tax, City management)


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Practical use of Phases in consultancy

1. Gov-Product

2. Gov - Processes

3. Gov - Systems

4. Gov- Service Chains (back and front office)

5. Gov - Total service Quality


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Control

departmental

Initiation

Contagion

Local exploitation

OrganizationalMaturity

organizational

Integration

Data- administration

InternalIntegration

Sectoral networking

sectoral

Border-crossing

Sectoral data-admistration

Business Pro-cess Redesign

National information infrastructure

national

National data standardisation

Intersectoral networking

Bus. Network redesign

Information society

international

Cross national info. sharing

Global data definitions

Business scope Redefinition

Organisational Development and Informational growth


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Learning object standards Headacheso.. wiki, but how to structure a wiki?

(also Headache, but for wikidesigner, not for the user adding stuff)


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A wiki ?

Is that an eLearning tool?

For life long learning?

testing Exporting content to XML-RDF

www.Wikitriastelematica.org

Trias

wiki12


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Simulation game

• Work position simulation

• Civil servants

• Backoffice integration before service delivery

• Tool for change management


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A position Role playing game?

Is that an eLearning Tool

For Life long learning?


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Challenges I

• New member state government officials tend to follow hiearchy (unlike Dutch!) , Therefore hard

to find out real needs • Definition phase can take a year: what is

eGovernment?, so you may as well just start somewhere rather than talk.


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Challenges II

• Hierarchical systems simply did not work, but Wiki regarded too organic: Paradox of “Organised Wiki”.

• “Game” and “wiki”sounds like playing to older generation in government (life long playing:-)

• French concours versus certification as quality insurance (advisory board warning)


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Challenges III

• Dilemma of “urgent” versus long term “important”– Especially with National information

infrastructure and standardisation issues


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Traditional Normative production cycle

GENERATION OF NORMATIVE TEXT

ON-LINE PUBLICATION WITH OFFICIAL VLAIDITY

LEGISLATIVE ORGANISMS CITIZENS

NIR PORTAL

PUBLICATION on the Official Bulettin(BY A THIRD PARTY ACTOR)

PROPOSING PHASE

FORMAL CONTROL FROM (THE MINISTRY OF JUSTICE)

PROCEDURAL PHASE ITER

XML Editor+DB

DIGITAL INFORMATION ACTCONSOLIDATED ACTSLAW in FORCEMETADATA

WORKFLOW+DIGITAL SIGNATURE

WORKFLOW+DIGITAL SIGNATURE

XML Editor+DB

XML Editor+DB

6

5

1

23

46

7


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Ability to adapt to targetgroup?

• Example from consultancy – Using Ipod Shuffles and iTunes to “teach”

Management team in department of Justice the concept of digitalisation and sharing content.


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Transferability

• Potential use in other sectors– Knowledge about Wiki design several scientific articles

• Potential use by other target groups– Indefinate ( be our guest, content and knowledge is NOT our

business model)

• Potential use in 25-26 countries– Dangerous question, depends on change agent’s ability to localise

according to level of ”flexibility” (second life example)

– This is what we certify, not trying to create monopoly.


Sofia,November 2006

Ideas for further development of the project theme

• Building more exposure among gov agencies

• Involving more executional agency support

• Wiki for educational purposes first in new member states

• Game seems to be received entousiastic in education


Sofia,November 2006

Thank you!

[email protected]

Rpeters @lri.jur.uva.nl

Leonardo Davinci & life long learning Sofia,November 2006 Trias Telematica drs.Rob Peters ;...

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