LECTURE 13:EMERGING

TECHNOLOGIES

Increasing User Performance

Overview• Housekeeping• Assignment 2 YouTube• Emerging Technology Trends – Supporting users with

technology• Technology Planning and Budgeting• Next Week

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Housekeeping• How did Assignment 2 go? • Assignment 2 YouTube

• Record Video Introduction and Conclusion• Narrate PowerPoint presenting major findings using the outline• Good presenting is sharing what you have learned with us• Let’s demonstrate• This is what it looks like (http://

www.youtube.com/watch?v=4JDq4k3vJds&feature=youtu.be)

• NC Student Library Ambassador Program• My Technology Leadership Experience (article)

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Aligning emerging technologies with user needs

• User-centered Design – Inside Out Approach centered on TAM

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Aligning emerging technologies with employee needs• Identify primary KSA’s (knowledge,

skills, and abilities)• TPCK

• Not just technology training• IN CONTEXT of Performance

• This technology will help you do XYZ better

• What technology? Technological Knowledge

• What content and context? Content Knowledge

• How to best do it? Pedagogy Knowledge

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Emerging Technologies for Librarians

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Emerging Technologies for Librarians (2)

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1. Communications and Collaboration• Meeting software• Video conferencing• Google suite• Cloud-based file sharing• Strategic planning and informatics

2. Productivity Software• Intermediate Office Suite Features• Word processing and formatting• Presentations (local and cloud-based)• Excel budgeting and project management

3. Social Networking and Web design• The Big Five – Facebook, Twitter, YouTube,

Linked-in, and Word-Press (and other blogging software)

• Etc.

Emerging Technologies for Librarians and ITF’s

5. Networking• Basic login and connectivity

6. ILS and database• Become familiar with biggest

vendors

7. Hardware and Software basics• Devices• Basic hardware maintenance• Basic software maintenance

8. Instructional technologiesKahn Academy

Other emerging supplements and databases for instruction

Training, teaching, workshops, etc.

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Professional Development• Learn on the job• Webinars, conferences, social media• “Do stuff” with technology• Ask users – learn what they what you to learn• PLANNING

• Can’t know everything• Learn based on needs of your users.

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Instructional Technology Standards• Nets-C Standards• NCATE Standards• NC Professional Technology Facilitator Standards

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Technology Management• Planning and Budgeting• Technology Heuristics (rules of thumb):

1. Technology costs more now than later

2. Technology must be maintained and replaced

3. Technology should be allocated across the board and not based on position or value. It must be equitable

4. Technology must meet the EES (Effective, Efficient, and Satisfying) and TAM (useful and easy-to-use) criterion.

5. Technology must be quality first, scalable second, and generalized third

6. More is usually more when paying for technology

7. Standard shelf-life for hardware is three years, software is two years

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• Remember networked systems – network, hardware, and software

• Implement technology change slowly, deliberately, and strategically• REMEMBER TAM – employee buy-in and usefulness essential.

Technology Management

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• Budgeting• Line-item – based on what you have spent in the past• Zero-sum – based on what you need

• Let’s look at an example

Technology Management

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Next Week• View and respond to at least two additional presentations• Technology skills overview and assessment

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