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Transcript of Learning cafe call moo cs wgmeet4_ver0.1
Learning Cafe Call
MOOCs
@Work
19 Sept 2013
4th Working Group
Meeting
MOOCs (Massively Open
Online Courses) can be a
mainstream employee
learning option. It offers cost
effective learning with the
benefits far outweighing the
challenges. L&D/HR need to
be proactive in exploring and
including MOOCs in learning
strategies.
1
Agenda
• MOOCS at Work Update & Business End • Jeevan Joshi, Learning Café – 15 mins
• Developing Impact Challenges for MOOCs at Work • John Forrest, Impact Challenges -10 mins
• Using MOOCs at NBNCo • Tim Drinkall, NBNCo 15 mins
• MOOCs Learner Questionnaire • Michelle Ockers, Coca Cola Amatil – 10 mins
• Pulse check – How are we travelling ? • Everyone– 10 mins
2
MOOCS AT WORK UPDATE
Jeevan Joshi
3
Support
• New research on the corporate LMS
market and the emerging role of MOOC
and MAOC (Massive Affordable Online
Courses) in corporate training. In Oct
4
MOOCs: Now What?
● Seek out a user-friendly platform and use it to
deliver all content to employees, if possible.
● Understand that different workers crossing different
generational bounds will learn differently—and tailor your
training delivery accordingly.
● Leverage your own organization’s leaders and
proprietary content to build your corporate university.
● Create individual and team learning plans, aka
“course playlists,” to be shared between employee and
manager where progress can be tracked.
Survey of Faculty Attitudes on Technology
5
http://www.insidehighered.com/news/survey/survey-faculty-attitudes-technology#ixzz2dITnNQTBc
Professors Who Believe Quality of Online Courses Is Better
Than or Equal to Face-to-Face in Various Ways
6
Aspect of Course Delivery Instructors Who've Taught
Online
Instructors Who Have Not
Taught Online Difference
Ability to deliver necessary
content to meet learning
objectives.
64% 43% 21%
Ability to answer student
questions 55% 24% 21%
Interaction with students
during class 29% 8% 21%
Interaction with students
outside class 48% 34% 16%
Grading and communicating
about grading 79% 59% 20%
Communication with the
college about logistics and
other issues
68% 51% 17%
Ability to reach "at risk"
students 33% 17% 16%
Inside Higher Ed
http://www.insidehighered.com/news/survey/survey-faculty-attitudes-technology#ixzz2dITnNQTBc
Frequency With Which Faculty Use LMS
Features
7
Feature Always Usually Sometimes Never
Share syllabus with students 76% 10% 8% 7%
Track student attendance 24% 10% 16% 50%
Record grades 53% 13% 12% 22%
Provide e-textbooks and related materials 36% 22% 22% 19%
Integrate lecture capture 11% 7% 13% 69%
Communicate with students 53% 21% 16% 9%
Identify students who may need extra help 24% 15% 27% 34%
http://www.insidehighered.com/news/survey/survey-faculty-attitudes-technology#ixzz2dITnNQTBc
THE BUSINESS END
Jeevan Joshi
8
What is next ?
9
Discovery
• Formation of Working Group
• Undertake MOOC
Conceptualisation
• Develop framework
• Collect data on experiences – Impact Challenges
• Think about each aspect of framework i.e. evaluation
• Face to face session.
• MOOCS Roadmap for L&D
Dissemination
• Webinar to update community on progress
• Develop white paper & blogs
• Release at UnConference.
• Spread the word in conferences and forums.
Oct
Nov &
Dec
Feb
Jun
Jul
Aug
Sep
Oct
Oct
Nov
MOOCs at Work Framework
Areas of Focus
• MOOCs in Learning Strategy / Planning/Business Case –
F2F session.
• Including MOOCs in existing Learning i.e. classroom and
online
• Designing and Developing MOOCs - JJ
• Technology requirements – JJ
• Evaluation & Measurement
11
CHALLENGE PROGRAM
STRATEGY
John Forrest
12
Challenge Program Strategy
19/09/2013 Impact Challenges 13
Framework Roles – Perspectives to be considered
• Business – The view of the business as a whole
• Manager – Someone who manages staff who are also Workplace
Learners
• Learning Professional – L&D Executive, Manager, Practitioner
serving the needs of the Business, Managers and Learners
• Workplace Learner – Someone working in the business who has
L&D requirements and personal learning interests
Scenarios – assumptions and environments to be considered
over next 2 years
• MOOCs Not Ready – MOOCs too immature for primetime
• Raise the Draw Bridge – Too disruptive to deal with, hope they go
away
• Learners Not Ready – Learners (as a whole) not ready to adopt
MOOCs as a standard L&D delivery option
• MOOCs Take Over – External providers usurp in-house L&D,
Managers and Learners go direct to external providers
• Adopt, Adapt and Evolve – Iterative introduction of MOOCs,
transition L&D practices to incorporate MOOCs as another
platform CONTEXT
Roles
MOOCs (Massively Open Online Courses) can be a mainstream employee learning option.
ExtremeImpacts Exercise the
Unexpected
Challenge Design • Situation
• Briefly describe a MOOC related workplace situation – one or two short paragraphs
• Raise questions arising from the situation for the respondent to answer, or ask them to make a decision regarding an issue based on the situation and assuming the role and scenario context
• Focus Role • From whose perspective are people responding?
• Impact Roles
• Which roles are impacted by the situation?
• Which roles are people being asked to consider explicitly?
• Scenarios
• Is the situation likely to occur in one or more of the Scenarios?
19/09/2013 Impact Challenges 14
ExtremeImpacts Exercise the
Unexpected
Example Challenge
You are playing the role of an L&D Manager
You learn from a contact in HR that a business unit manager has funded MOOC enrolments for their staff out of the unit’s operating budget and allowed a few hours of week study time.
The same unit manager recently refused to contribute a share of their budget to an integrated corporate training program.
What do you do?
What policies, if any, can determine whether the unit manager’s initiative is within business guidelines?
19/09/2013 Impact Challenges 15
Focus Role: L&D Practitioner
Impact Roles: Manager, Business
Scenarios: #4 MOOCs Take Over
Situation
Please send us
your suggestions!
ExtremeImpacts Exercise the
Unexpected
Impact Cycle
19/09/2013 Impact Challenges 16
Administrator creates
a challenge, links an
audience and sets the
time of impact
Community and/or
subject matter
experts can assess
responses and offer
feedback
Participants receive a
notification of the new
challenge and submit
their response
Broader community
may comment on
responses and
access knowledge
base
~ 1 x 15 minute
Challenge per week,
over next 4 weeks,
more if demand exists
ExtremeImpacts Exercise the
Unexpected
This document sets out NBN Co’s proposals in respect of certain aspects of the National Broadband Network. The contents of th is document represent NBN Co’s current
position on the subject matter of this document. The contents of this document should not be relied upon by our stakeholders (or any other persons) as representing
NBN Co’s final position on the subject matter of this document, except where stated otherwise. NBN Co’s position on the subject matter of this document may also be
impacted by legislative and regulatory developments in respect of the National Broadband Network. All prices shown in this document are exclusive of GST.
Commercial in confidence | © NBN Co 2012
Mapping, Using and Growing
MOOC’s at NBN
Tim Drinkall Sept 2013
Version #
Commercial in confidence | © NBN Co 2012 Page 18 19-Sep-13 Version #
Enterprise Training at NBNCo
Capability Development
Personal Development
Project Demands
• Technical • Systems • HSE • Corporate • Network
• L&D Policy • Beyond Benchmark • Alternate Role/Job
Family • Talent, Succession and
Critical Roles
• Capability Framework • Gap Assessment • Bring to Benchmark • Job Family Specific • Organisational,
Leadership and Technical Capabilities
Commercial in confidence | © NBN Co 2012 Page 19 19-Sep-13 Version #
Enterprise Training at NBNCo
Capability Development
Personal Development
Project Demands
• L&D Policy • Beyond Benchmark • Alternate Role/Job
Family • Talent, Succession and
Critical Roles
• Capability Framework • Gap Assessment • Bring to Benchmark • Job Family Specific • Organisational,
Leadership and Technical Capabilities
Gap Assessments
•Individual Assessments
•Leaders Assessment
•Demand Capture
Learning Audit
•70:20:10
•Seminars/Conference
•Formal Training (Int/Ext)
•Leadership Prog (Int/Ext)
•Methodology/Theory
•MOOCs
Commercial, Demand Schedule and LMS
•Justifiable Spend
•Annual Budget
•Allocation of $$
•Vendor Management
Commercial in confidence | © NBN Co 2012 Page 20 19-Sep-13
Capability Framework
Commercial in confidence | © NBN Co 2012 Page 21 19-Sep-13
Learning Audit
1. With further investigation, MOOC’s will figure prominently within our 10% educate. 2. Opportunity to expose our leaders to others outside NBNCo for new ideas and methodologies 3. Greatly assist with retention of Talent and individual development 4. Launched via new LMS
MOOCS LEARNER
QUESTIONNAIRE
Michelle Ockers
22
Underlying Principles
• We want to gain insight that will inform development
of a framework for how to gain most benefit from
MOOCs in our organisations
• We want to use the collective power of learners in
organisations across the working group to identify
MOOCs that our learners might find it worth their
time to do
• We want to gain insight into how our learners use
MOOCs
• We want to figure out how best to support our
learners to use MOOCs
• We don’t own a MOOC and can’t influence design,
delivery and assessment methods or content
23
MO
OC
S
MOOC questionnaire ID Question Format/Options
1 What was the title of your MOOC? Open field
2 Who was the provider of your MOOC? Coursera, EdX, Lynda, Open2Study, Udacity, Udemity, other (specify)
3 Demographics Age group - drop down Location - open Organisation - open Business Function/Unit/Group
4 Why did you enrol in this MOOC? (multiple responses OK) My manager told me to do it Someone else recommended it I thought it would be interesting To refresh existing knowledge To learn something new to use in my current job To learn something to use in my future work To get a certificate
5 Did you complete this MOOC? I completed it fully from start to end I completed it but skipped bits I just looked at things that interested me I started but decided not to continue I enrolled but didn't start
6 What motivated you to complete your MOOC? (ask only if they choose the first two options on previous question) (multiple responses OK)
Great content It was relevant to my needs The interaction with other participants Other people I knew were doing it Great presenter / facilitator To get a certificate
24
25
7 Which of the following were used in your MOOC? (select multiple responses) Online discussion Video Wiki Virtual Meetings or Hangouts Facebook or LinkedIn groups Other online community Online quiz Assignments - Instructor assessed Assignments - Peer Assessed Other - please specify (open response)
8 Did you have problems using the MOOC? Yes / No -> if No please describe problem (open response)
9 The material provided on the MOOC met my needs. Strongly Agree, Agree, Neutral, Disagree, Strongly Disagree
10 The assessment(s) supported my learning. Yes / No / Not Applicable
11 This MOOC was a worthwhile investment of my time. Yes / No -> if No please explain (open response)
12 My workplace will support me to apply my new knowledge.
Yes / No -> if No please explain (open response)
13 I would recommend this MOOC to someone else. Yes / No
14 MOOCs are an effective way for me to learn. Yes / No (please use following questions to explain)
15 What did you like most about the MOOC? Open field
16 What did you like least about the MOOC? Open field
17 Is there anything else you'd like to share? Open field
MOOCs at Work
• MOOCs Update • MOOCs visibility is growing
• Media
• Learner/ consumer -
• Either you know about
MOOCs or your don’t.
Academic world knows
• Course are generally Uni
based MOOCs or short paid
courses on Technology/Start
Ups
• Other topics and models are
emerging
26
Web site – moocsatwork.com
@moocsatwork
LinkedIn Open Group
Moocs for Workplace
Learning