Leadership Sherif
Transcript of Leadership Sherif
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LEADERSHIP & MOTIVATIONINFORMATION TECHNOLOGY INSTITUTE
Soft Skills Unit
Ministry of
Communications andInformation Technology
Information Technology
Institute
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TABLE
OF
CONTENT
Introduction
LeadershipImportance
Managers Vs.Leaders
Leadership Traits
Leaders Sourcesof Power
LeadershipStyles
Leaders Roles
LeadershipTheories
Motivation
Examples ofGreat Leaders
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INTRODUCTION
Not the cry but the flight of the wild duck leads the flock to fly and to
follow. (Chinese proverb quoted by John Adair, 1989)
Leadership is action, not position. (Donald H. McGannon)
The first step to leadership is servanthood. (John Maxwell)
Leadership is the art of getting someone else to do something you wantdone because he wants to do it. (Dwight Eisenhower)
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DEFINITIONS
Leadership is the process of motivating otherpeople to act in particular ways in order to achievespecific goals.
A leader is someonewho can influenceothers and who has
managerial authority.
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LEADERSHIP IMPORTANCE
Shape our lives
Defining business
Society character
Defining teams, groups, and communities Set government policies
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MAJOR LEADERSHIP TRAITS
Intelligence
verbal ability, perceptual ability, reasoning
not IQSelf-confidence
self-esteem, self-assurance, can make a difference
leadership involves influencing others
Determination
desire to get the job done
initiative, persistence, dominance, drive
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MAJOR LEADERSHIP TRAITS
Integrity honesty, trustworthiness
organizational trust
Sociability pleasant social relationships
friendly, outgoing, courteous, tactful, diplomatic
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LEADERSHIP VERSUS MANAGEMENT
The managers responsibility.
Planning
Organizing
Commanding
Coordinating
Controlling
Do effective managers have to be leaders?
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LEADERSHIP VERSUS MANAGEMENT (IN TERMS OFROLE)
LeadershipManagementPromotes vision, creativity,
and changePromotes stability, order and
problem solving within
existing organizationalstructure and systems
Takes you to a new placeTakes care of where you are
Create change or movementCreate order andconsistency
Doing the right thingDoing things right
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LEADER VERSUS MANAGER (IN TERMS OFQUALITIES)
Manager QualitiesLeader Qualities
MindSoul
RationalVisionary
ConsultingPassionate
PersistentCreative
Problem SolvingFlexible
Tough-mindedInspiring
AnalyticalInnovative
StructuredCourageousDeliberateImaginative
AuthoritativeExperimental
StabilizingInitiate change
Position PowerPersonal Power
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MANAGERS VS. LEADERS (IN TERMS OFDIFFERENCES)
Are appointed to theirpositions
Can influence peopleonly to the extent of theformal authority of theirposition.
Do not necessarily havethe skills andcapabilities to beleaders.
Are appointed oremerge from within a
work group
Can influence otherpeople and havemanagerial authority.
Do not necessarily havethe skills andcapabilities to bemanagers.
Managers Leaders
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LEADERSHIP SOURCES OF POWER
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LEADERSHIP SOURCES OF POWER
Power
Position Personal
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LEADERSHIP SOURCES OF POWER (CONTD)
Position Power: Legitimate Power: power
coming from a formal
management position. Reward Power: stems from
the authority to bestowrewards on other people.
Coercive Power: theauthority to punish orrecommend punishment.
Position
Legitimate Reward Coercive
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LEADERSHIP SOURCES OF POWER (CONTD)
Personal Power: Expert Power: leaders
special knowledge or skill
regarding the tasksperformed
Referent Power: personalitycharacteristics that
command subordinatesidentification, respect, andadmiration so they wish toemulate the leader
Personal
Expert Referent
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LEADERSHIP SOURCES OF POWER
Power
Position
Legitimate Reward Coercive
Personal
Expert Referent
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LEADERSHIP ROLES
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SPECIFIC TEAM LEADERSHIP ROLES
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ISSUES IN LEADERSHIP
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DEVELOPING CREDIBILITY AND TRUST
Credibility (of a Leader)
The assessment of a leaders honesty, competence,
and ability to inspire by his or her followers
Trust
The belief of followers and others in the integrity,character, and ability of a leader.
Dimensions of trust: integrity, competence, consistency,loyalty, and openness.
Trust is related to increases in job performance,organizational citizenship behaviors, job satisfaction,and organization commitment.
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PROVIDING ONLINE LEADERSHIP
Challenges of Online Leadership
Communication
Choosing the right words, structure, tone, and style for digitalcommunications.
Performance management Defining, facilitating, and encouraging performance.
Trust
Creating a culture where trust among all participants isexpected, encouraged, and required,
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EMPOWERING EMPLOYEES
Empowerment
Involves increasing the decision-making discretion ofworkers such that teams can make key operatingdecisions in develop budgets, scheduling workloads,
controlling inventories, and solving quality problems.
Why empower employees?
Quicker responses problems and faster decisions.
Addresses the problem of increased spans of control in
relieving managers to work on other problems.
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GENDER DIFFERENCES AND LEADERSHIP
Research Findings
Males and females use different styles:
Women tend to adopt a more democratic or participative styleunless in a male-dominated job.
Women tend to use transformational leadership.
Men tend to use transactional leadership.
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WHERE FEMALE MANAGERS DO BETTER: A SCORECARD
Source:R. Sharpe, As Leaders, Women Rule, BusinessWeek, November 20. 2000, p. 75.
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LEADERSHIP THEORIES
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LEADERSHIP THEORIES
Early Leadership Theories
Trait Theories
Behavioral Theories
University of Iowa
Ohio States University
University of Michigan
Contingency Theories
The Fiedler Model
Situational Leadership Theory
Leader Participation Model
Path Goal Model
Time Driven Model
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LEADERSHIP THEORIESEARLY LEADERSHIP THEORIES
Trait Theories:
Research focused on identifying personalcharacteristics that differentiated leaders from non-leaders was unsuccessful.
There are SEVEN traits associated with successfulleaders:
Drive
The desire to lead
Honesty and integrity
Self confidence Intelligence
Job relevant knowledge
extraversion
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LEADERSHIP THEORIESCONTINGENCY THEORIES
Path Goal Model:
States that the leaders job is to assist his or her
followers in attaining their goals and to provide directionor support to ensure their goals are compatible with
organizational goals. Leaders assume different leadership styles at different
times depending on the situation:
Directive leader
Supportive leader
Participative leader
Achievement oriented leader
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MOTIVATION
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MOTIVATION IN ORGANIZATIONS
Definition
Model of motivation
REWARDS
Satisfy needs; intrinsic or extrinsic rewards
BEHAVIOR
Results in action to fulfill needs
NEED
Creates desire to fulfill needs (food, friendship, recognition, achievement)
EEDBACK
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REWARDS
Types of reward: Intrinsic rewards.
Extrinsic rewards.
Maslows Hierarch of
Needs.
Self
actualization
needs
Esteem needs
Belongingness needs
Safety needs
Physiological needs
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JOB DESIGN FOR MOTIVATION
Research have identified five dimensions thatdetermine a jobs motivational potential:
Skill Variety
Task Identity
Task Significance
Autonomy
Feedback
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NEW MOTIVATIONAL COMPENSATIONPROGRAMS
PurposeProgram Name
Rewards individual employees inproportion to their performancecontributions.
Pay for Performance
Rewards all employees and managers
within a business unit whenpredetermined performance targetsare met.
Gain Sharing
Gives employees part ownership ofthe organization, enabling them to
share in improved profit performance.
Employee Stock Ownership Plan(ESOP)
Rewards employees with a one-timecash payment based on performance.
Lump-Sum Bonuses
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NEW MOTIVATIONAL COMPENSATIONPROGRAMS
PurposeProgram Name
Links employee salary with thenumber of task skills acquired.Workers are motivated to learn theskills for many jobs, thus increasing
company flexibility and efficiency.
Pay for Knowledge
Flextime allows workers to set theirown hours. Job sharing allows two ormore part-time workers to jointly coverone job. Telecommuting, sometimescalled flex-place, allows employees to
work from home or an alternateworkspace.
Flexible Work Schedule
Rewards employees for behavior andactivities that benefit the team, suchas cooperation, listening, and
empowering others.
Team-Based Compensation
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EXAMPLES OF GREAT LEADERS
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REFERENCES
Argyis, C. (1962). Interpersonal competence andorganizational effectiveness. Homewood, IL:The Dorsey Press and Richard D. Irwin.
Bolman, L. G. & Deal, T. E. (1997). Reframingorganizations: Artistry, choice, and leadership(
2nd edition). Jossey-Bass: San Francisco. Covey, S. R. (2004). The 8thhabit: From
effectiveness to greatness. New York: Simonand Schuster.
Covey, S. R. (1989). The seven habits of highly
effective people: Restoring the character ethic.New York: Simon and Schuster.
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REFERENCES
Kouzes, J. M. & Posner, B. Z. (2002). Theleadership challenge. San Francisco, CA:Jossey-Bass
Murphy, J., Ed. (1993). Preparing tomorrow'sschool leaders: Alternative designs. University
Park, MD: UCEA.
Shafritz, J. M., & Ott, J. S., Jang, Y. S. (2005).Classics of organization theory(6th ed.).Washington, DC: Wadsworth.
Shafritz, J. M., & Ott, J. S. (1998). Classics oforganization theory (5th ed.). Washington,DC: Wadsworth.