Leadership Sherif

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    LEADERSHIP & MOTIVATIONINFORMATION TECHNOLOGY INSTITUTE

    Soft Skills Unit

    Ministry of

    Communications andInformation Technology

    Information Technology

    Institute

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    TABLE

    OF

    CONTENT

    Introduction

    LeadershipImportance

    Managers Vs.Leaders

    Leadership Traits

    Leaders Sourcesof Power

    LeadershipStyles

    Leaders Roles

    LeadershipTheories

    Motivation

    Examples ofGreat Leaders

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    INTRODUCTION

    Not the cry but the flight of the wild duck leads the flock to fly and to

    follow. (Chinese proverb quoted by John Adair, 1989)

    Leadership is action, not position. (Donald H. McGannon)

    The first step to leadership is servanthood. (John Maxwell)

    Leadership is the art of getting someone else to do something you wantdone because he wants to do it. (Dwight Eisenhower)

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    DEFINITIONS

    Leadership is the process of motivating otherpeople to act in particular ways in order to achievespecific goals.

    A leader is someonewho can influenceothers and who has

    managerial authority.

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    LEADERSHIP IMPORTANCE

    Shape our lives

    Defining business

    Society character

    Defining teams, groups, and communities Set government policies

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    MAJOR LEADERSHIP TRAITS

    Intelligence

    verbal ability, perceptual ability, reasoning

    not IQSelf-confidence

    self-esteem, self-assurance, can make a difference

    leadership involves influencing others

    Determination

    desire to get the job done

    initiative, persistence, dominance, drive

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    MAJOR LEADERSHIP TRAITS

    Integrity honesty, trustworthiness

    organizational trust

    Sociability pleasant social relationships

    friendly, outgoing, courteous, tactful, diplomatic

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    LEADERSHIP VERSUS MANAGEMENT

    The managers responsibility.

    Planning

    Organizing

    Commanding

    Coordinating

    Controlling

    Do effective managers have to be leaders?

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    LEADERSHIP VERSUS MANAGEMENT (IN TERMS OFROLE)

    LeadershipManagementPromotes vision, creativity,

    and changePromotes stability, order and

    problem solving within

    existing organizationalstructure and systems

    Takes you to a new placeTakes care of where you are

    Create change or movementCreate order andconsistency

    Doing the right thingDoing things right

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    LEADER VERSUS MANAGER (IN TERMS OFQUALITIES)

    Manager QualitiesLeader Qualities

    MindSoul

    RationalVisionary

    ConsultingPassionate

    PersistentCreative

    Problem SolvingFlexible

    Tough-mindedInspiring

    AnalyticalInnovative

    StructuredCourageousDeliberateImaginative

    AuthoritativeExperimental

    StabilizingInitiate change

    Position PowerPersonal Power

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    MANAGERS VS. LEADERS (IN TERMS OFDIFFERENCES)

    Are appointed to theirpositions

    Can influence peopleonly to the extent of theformal authority of theirposition.

    Do not necessarily havethe skills andcapabilities to beleaders.

    Are appointed oremerge from within a

    work group

    Can influence otherpeople and havemanagerial authority.

    Do not necessarily havethe skills andcapabilities to bemanagers.

    Managers Leaders

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    LEADERSHIP SOURCES OF POWER

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    LEADERSHIP SOURCES OF POWER

    Power

    Position Personal

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    LEADERSHIP SOURCES OF POWER (CONTD)

    Position Power: Legitimate Power: power

    coming from a formal

    management position. Reward Power: stems from

    the authority to bestowrewards on other people.

    Coercive Power: theauthority to punish orrecommend punishment.

    Position

    Legitimate Reward Coercive

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    LEADERSHIP SOURCES OF POWER (CONTD)

    Personal Power: Expert Power: leaders

    special knowledge or skill

    regarding the tasksperformed

    Referent Power: personalitycharacteristics that

    command subordinatesidentification, respect, andadmiration so they wish toemulate the leader

    Personal

    Expert Referent

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    LEADERSHIP SOURCES OF POWER

    Power

    Position

    Legitimate Reward Coercive

    Personal

    Expert Referent

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    LEADERSHIP ROLES

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    SPECIFIC TEAM LEADERSHIP ROLES

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    ISSUES IN LEADERSHIP

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    DEVELOPING CREDIBILITY AND TRUST

    Credibility (of a Leader)

    The assessment of a leaders honesty, competence,

    and ability to inspire by his or her followers

    Trust

    The belief of followers and others in the integrity,character, and ability of a leader.

    Dimensions of trust: integrity, competence, consistency,loyalty, and openness.

    Trust is related to increases in job performance,organizational citizenship behaviors, job satisfaction,and organization commitment.

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    PROVIDING ONLINE LEADERSHIP

    Challenges of Online Leadership

    Communication

    Choosing the right words, structure, tone, and style for digitalcommunications.

    Performance management Defining, facilitating, and encouraging performance.

    Trust

    Creating a culture where trust among all participants isexpected, encouraged, and required,

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    EMPOWERING EMPLOYEES

    Empowerment

    Involves increasing the decision-making discretion ofworkers such that teams can make key operatingdecisions in develop budgets, scheduling workloads,

    controlling inventories, and solving quality problems.

    Why empower employees?

    Quicker responses problems and faster decisions.

    Addresses the problem of increased spans of control in

    relieving managers to work on other problems.

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    GENDER DIFFERENCES AND LEADERSHIP

    Research Findings

    Males and females use different styles:

    Women tend to adopt a more democratic or participative styleunless in a male-dominated job.

    Women tend to use transformational leadership.

    Men tend to use transactional leadership.

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    WHERE FEMALE MANAGERS DO BETTER: A SCORECARD

    Source:R. Sharpe, As Leaders, Women Rule, BusinessWeek, November 20. 2000, p. 75.

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    LEADERSHIP THEORIES

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    LEADERSHIP THEORIES

    Early Leadership Theories

    Trait Theories

    Behavioral Theories

    University of Iowa

    Ohio States University

    University of Michigan

    Contingency Theories

    The Fiedler Model

    Situational Leadership Theory

    Leader Participation Model

    Path Goal Model

    Time Driven Model

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    LEADERSHIP THEORIESEARLY LEADERSHIP THEORIES

    Trait Theories:

    Research focused on identifying personalcharacteristics that differentiated leaders from non-leaders was unsuccessful.

    There are SEVEN traits associated with successfulleaders:

    Drive

    The desire to lead

    Honesty and integrity

    Self confidence Intelligence

    Job relevant knowledge

    extraversion

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    LEADERSHIP THEORIESCONTINGENCY THEORIES

    Path Goal Model:

    States that the leaders job is to assist his or her

    followers in attaining their goals and to provide directionor support to ensure their goals are compatible with

    organizational goals. Leaders assume different leadership styles at different

    times depending on the situation:

    Directive leader

    Supportive leader

    Participative leader

    Achievement oriented leader

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    MOTIVATION

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    MOTIVATION IN ORGANIZATIONS

    Definition

    Model of motivation

    REWARDS

    Satisfy needs; intrinsic or extrinsic rewards

    BEHAVIOR

    Results in action to fulfill needs

    NEED

    Creates desire to fulfill needs (food, friendship, recognition, achievement)

    EEDBACK

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    REWARDS

    Types of reward: Intrinsic rewards.

    Extrinsic rewards.

    Maslows Hierarch of

    Needs.

    Self

    actualization

    needs

    Esteem needs

    Belongingness needs

    Safety needs

    Physiological needs

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    JOB DESIGN FOR MOTIVATION

    Research have identified five dimensions thatdetermine a jobs motivational potential:

    Skill Variety

    Task Identity

    Task Significance

    Autonomy

    Feedback

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    NEW MOTIVATIONAL COMPENSATIONPROGRAMS

    PurposeProgram Name

    Rewards individual employees inproportion to their performancecontributions.

    Pay for Performance

    Rewards all employees and managers

    within a business unit whenpredetermined performance targetsare met.

    Gain Sharing

    Gives employees part ownership ofthe organization, enabling them to

    share in improved profit performance.

    Employee Stock Ownership Plan(ESOP)

    Rewards employees with a one-timecash payment based on performance.

    Lump-Sum Bonuses

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    NEW MOTIVATIONAL COMPENSATIONPROGRAMS

    PurposeProgram Name

    Links employee salary with thenumber of task skills acquired.Workers are motivated to learn theskills for many jobs, thus increasing

    company flexibility and efficiency.

    Pay for Knowledge

    Flextime allows workers to set theirown hours. Job sharing allows two ormore part-time workers to jointly coverone job. Telecommuting, sometimescalled flex-place, allows employees to

    work from home or an alternateworkspace.

    Flexible Work Schedule

    Rewards employees for behavior andactivities that benefit the team, suchas cooperation, listening, and

    empowering others.

    Team-Based Compensation

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    EXAMPLES OF GREAT LEADERS

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    REFERENCES

    Argyis, C. (1962). Interpersonal competence andorganizational effectiveness. Homewood, IL:The Dorsey Press and Richard D. Irwin.

    Bolman, L. G. & Deal, T. E. (1997). Reframingorganizations: Artistry, choice, and leadership(

    2nd edition). Jossey-Bass: San Francisco. Covey, S. R. (2004). The 8thhabit: From

    effectiveness to greatness. New York: Simonand Schuster.

    Covey, S. R. (1989). The seven habits of highly

    effective people: Restoring the character ethic.New York: Simon and Schuster.

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    REFERENCES

    Kouzes, J. M. & Posner, B. Z. (2002). Theleadership challenge. San Francisco, CA:Jossey-Bass

    Murphy, J., Ed. (1993). Preparing tomorrow'sschool leaders: Alternative designs. University

    Park, MD: UCEA.

    Shafritz, J. M., & Ott, J. S., Jang, Y. S. (2005).Classics of organization theory(6th ed.).Washington, DC: Wadsworth.

    Shafritz, J. M., & Ott, J. S. (1998). Classics oforganization theory (5th ed.). Washington,DC: Wadsworth.