Leadership and Creating a Culture of Innovation

Innovation Leadership 101

Leadership and Creating a Culture of Innovation

Innovation Leadership 101

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AgendaAgenda Introductions

Shawnee mES Audience

Workshop Wrap Up

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ExpectationsExpectations We will move fast – like some organizations’ take on

Innovation Setting aside preconceived ideas – being open to what

you hear Some of what you hear will be contradictory – how you

do Innovation is based on… it depends No more an exact science than TQM or many other

business management initiatives Set phones to “vibrate”

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ObjectivesObjectives Understanding different types of Innovation The difference between ideation, creativity

and brainstorming What makes an innovative culture The characteristics of Leaders in innovative

cultures If you haven’t started being innovative –

why not?

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Did You KnowDid You Know

Did You Know? – Karl Fisch et al. Arapahoe High School, Littleton, CO

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Brands Predicted to Disappear in 2012 (source WSJ)Brands Predicted to Disappear in 2012 (source WSJ)

http://247wallst.com/2011/06/22/247-wall-st-ten-brands-that-will-disappear-in-2012/

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Brands Predicted to Disappear in 2012 (source WSJ)Brands Predicted to Disappear in 2012 (source WSJ)

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The IPhoneThe IPhone

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The IPhoneThe IPhone

“Because our cell phones suck”

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Library LunacyLibrary Lunacy

A public library made a sudden announcement that members could now borrow up to ten books at a time and had up to six months to return them.

Why?

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Library LunacyLibrary Lunacy

Answer The library was moving to new premises and had

very little money for the move. By allowing the borrowers extra time they ensured that the members ended up moving a large volume of the total number of books

What is Innovation?What is Innovation?

Take about five minutes and write your definition of Innovation Don’t worry, at this point there are no right or

wrong answers Once everyone is done we will share our

individual responses with the class

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Why the Buzz around Innovation and Why Now?Why the Buzz around Innovation and Why Now? A recent Wired magazine issue had over 43

references about Innovation Cycles The internet, social media, the explosion in

connectivity If you’re all about continuous improvement

you’re toast. If you’re not innovating you’re just waiting to be overtaken.

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Two Types of InnovationTwo Types of Innovation

Evolutionary Innovation (Sustaining) Revolutionary Innovation (Disruptive) What examples do you have that fit one of

these models?

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Ideation, Creativity, BrainstormingIdeation, Creativity, Brainstorming

The difference between ideation, creativity and brainstorming

An Innovative Look at InnovationAn Innovative Look at Innovation

Where Good Ideas Come From – Steven Johnson

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What is CultureWhat is Culture

Divide into groups and come up with a definition

Artifacts

Espoused Values

Schein’s Culture ModelSchein’s Culture Model

Visible organizational structures, processes, norms

Strategies, goals, and philosophies that are justifications for things

being as they are

Unconscious, taken-for-granted beliefs, perceptions, thoughts, and feelings; the

ultimate source of values and action

Basic Underlying Assumptions

Visible and

Known

Invisible and

Unspoken

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Culture is so strong that people will deny, minimize, ridicule, or dismiss the reality of what they see or experience if it conflicts with their core culture assumptions.

This is where culture gets its real power!

“Culture eats strategy for breakfast”“Culture eats strategy for breakfast”

Culture

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Encouraging InnovationEncouraging Innovation

Michael Bills Ohio State University

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The Innovative Culture at 3MThe Innovative Culture at 3M

 3M

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Four Stages of the Creative ProcessFour Stages of the Creative Process Preparation Incubation Illumination Execution

Source Dr. A. J. Schuler

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LeadershipLeadership Leadership

Homework – Article from NY Times Leader

What did he do? What were his characteristics? Building Work/taking time Collaboration

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What Every Manager Needs to KnowWhat Every Manager Needs to Know Creating a Culture of Innovation - David

Kester, Chief Executive, Design Council

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Understanding the Creative/Innovative ProcessUnderstanding the Creative/Innovative Process Think about your organization Do you identify creative people? What can happen to your most creative

talent? Getting ahead through politics

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The Creative ProcessThe Creative Process Train Managers in the Creative Process

Selecting promising innovators Create “buffer zones” for the most innovative

people Give innovators room to play Resist the temptation to look for immediate results Commit to driving the best ideas through to

implementation

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Leadership is Evolving?Leadership is Evolving?

Think – A Forum on Leadership

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Innovation at FacebookInnovation at Facebook A culture of move fast and break things Done is better than perfect

These two mantras appear everywhere around the company When hiring engineers – “we expect them to make a change to the

live production website within their first week” All-night Hackathons

Create an “escape velocity” for ideas Everyone has permission to fail In contrast to other businesses where there can be repercussions

for failure, at Facebook “what were we trying to do and why?” Incident reviews

Entrepreneurial thinking Leveraging massive scale

750 million users

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Encouraging InnovationEncouraging Innovation

Michael Bills – Ohio State University

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Innovate like GoogleInnovate like Google

Tom Davenport – Babson College Stopping at 5:40 Pay particular attention to what is said at the end

of this video

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In Your Own OrganizationIn Your Own Organization What is the tolerance for failure? How often do leaders act as if they might be

the smartest person in the room?

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Continuous LearningContinuous Learning

Looking at your own organization Can you honestly say there is a true passion for

continuous learning? Does your culture have this as an ingredient

Is it talked about but not a reality?

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Final ExerciseFinal Exercise In your group you will identify

5 attributes of an innovative culture 5 attributes needed by leaders to drive Innovation

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What you can do next?What you can do next? Now that you know more about innovation

Assess your culture What needs to change?

Assess your leadership at all levels Are you creating leaders that can lead Innovation?

Assess your hiring practices Do you even consider hiring highly creative or

individuals with entrepreneurial behaviors?

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An Entire World of PossibilityAn Entire World of Possibility

Eric Whitacre – Virtual Choir Psst…if you’re not following TED, you need

too

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ReferencesReferences Karl Fisch – Did You Know?

http://www.youtube.com/watch?v=cL9Wu2kWwSY Where Good Ideas Come From – Steven Johnson

http://www.innovationexcellence.com/blog/2011/08/13/where-good-ideas-come-from

Michael Bills – Ohio State University http://www.youtube.com/watch?v=TRZnAsr9cp0

The Innovative Culture at 3M http://www.youtube.com/watch?v=CLIX9yJZosk&feature=related

Creating a Culture of Innovation – David Kester, Chief Executive, Design Council http://www.youtube.com/watch?v=KyqJGdIMcas

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ReferencesReferences Think – A Forum on Leadership

http://www.youtube.com/ibm?v=YjMTx4b6bLw&lr=1 Michael Bills – Ohio State University

http://www.youtube.com/watch?v=TRZnAsr9cp0 Tom Davenport – Babson College

http://www.youtube.com/watch?feature=endscreen&NR=1&v=QOioQxtJ4jl

Moving fast, breaking things: Facebook’s Innovation Culture http://www.i-cio.com/features/july-2011/facebooks-innovation-cultur

e How Google has created a culture of innovation

http://www.makibie.com/blog/uncategorized/how-google-has-created-a-culture-of-innovation

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