LawnStarter's First Pitch Deck
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Transcript of LawnStarter's First Pitch Deck
The easiest way to order and manage your lawn care.
www.lawnstarter.com
The Team
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Steve Corcoran Ryan Farley
We’ve been working together for over 2 years:• Outperformed benchmark by over 10% as Financial Sector
analysts in Virginia Tech’s student-managed equity fund
• Launched video discovery engine Viirl.com
Advisors
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Content removed.
$71B industrySingle-family Residential
Multifamily Residential
Commercial
Poor customer experience is the status quo
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Government and Institutional
36%
36%
14%
14%
Why Lawn Care?
Typical Customer Issues
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• Contractors are unresponsive and unreliable
• Managing your account is a pain
• Finding a contractor is tough
• Getting a quote takes days
Many services attempt to solve this
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• Find contractor based on user reviews
• Solicit bids from multiple contractors
• Order handful of services online with fixed pricing
Our Solution
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A seamless customer experience, from start to finish:
Order instantly with transparent pricing
Manage all aspects of your account online
Quality guaranteed
Fantastic customer service
Product
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Order Service Online
Manage Your Account
OutstandingCustomer service
Lawnstarter.com/signup
Lawnstarter.com/sign-in
Who completes the service?
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Partners Our Crews
Partner with reliable contractors that want to grow
Earn 20% of revenue
Hire a crew chief and give autonomy to lead crew
Earn ~40% of revenue
Advantages:• Crews already set up• Proven in alpha testing
Advantages:• Complete control over schedule• Branding of trucks and uniforms
Challenges:• Integrating with existing schedule• Holding partners accountable
Challenges:• Hiring crew leaders & crew quickly• Requires up front capital investment
Homejoy Case Study
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• Y Combinator-backed, book cleaning services online
• Cleaners work exclusively with Homejoy
• Expanded to 31 cities in under a year
What we’ve done
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Alpha testingSept 2013
Built infrastructureNov2013
Pre-selling & convertible debt roundFeb2013
Formed partnerships for 2014Jan2013
Going Forward
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Launch in Greater Washington Metro Area (focused on Fairfax Co)
Raise round for expansion into 10-15 metro areas
• 3 million people and over 400,000 serviceable lawns
• Learn optimal marketing and operations strategies
Mar 2014
Nov 2014
We can acquire customers profitably
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Partner
$600
Our Own Crew
$300
Annual Value of a Customer
Direct Mail Lead Gen Paid Search
Cost per [mail / lead / click] $0.25 $5 $6
1 year breakeven conversion rate (partners) 0.08% 1.59% 1.91%
1 year breakeven conversion rate (our own crews) 0.04% 0.82% 0.98%
Expected conversion rate 0.300% 20% 10%
Expected CAC $83 $25 $60
Marketing Costs
Beating the Competition
Our advantages:• Leverage data at scale More efficient customer acquisition• Focus on customer experience Higher retention, strong brand
Map of lawn care providers in the US.
Financing Details
Total Capital Needed: $110k
• Provides 12 month runway (to next funding round)
• $30k contributed by founders
Use of Proceeds:
• $50k: Customer acquisition
• $30k: Living expenses
• $30k: Operating expenses
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The easiest way to order and manage your lawn care.
www.lawnstarter.com