KEVIN POWER16 Adair Road, Cortlandt Manor NY 10567+1-914-450-0076 | kspower89@gmail.com

EXPERIENCED B2B / B2C ACCOUNT AND TECHNICAL SALES PROFESSIONAL

A highly motivated technical sales leader with a proven record of strong business development and account management.

Accomplished team leader and state account manager.

Business development and sales | Account management | CRMEmail and social media marketing | Customer service | Team leadership

EDUCATION

Bachelor of Science (Adolescent Education in Biological Sciences)Bachelor of Arts (Biology)

State University of New York at Oswego, United States, 2011

PROFESSIONAL EXPERIENCE

Business ConsultantGroupon Australia Pty Ltd (Sydney) Jan 2016 – Nov 2016

Drawing on my experience in online ticketing, hospitality, and consumer sales I have the worked with and created key business marketing campaigns for new merchants. These campaigns were designed to increase brand awareness, increase customer engagement and drive sales

My role has a key focus on new business acquisition, campaign success, and overall merchant and consumer satisfaction. Self-managing my own portfolio, I am able to build long-lasting relationships with business partners in an attempt to help grow their businesses to new levels of success.

State Account ManagerSeatAdvisor Pty Ltd (Sydney and Melbourne) Mar 2014 – Dec 2015

Drove new business development and maintained relationships with existing clients for a dynamic venue ticketing management platform

Promoted from Business Development Manager to State Account Manager for NSW within 6 months, subsequently promoted to State Account Manager for NSW and VIC after one year

Participated in and held key responsibility in the creation and development of various tenders for various Councils and key prospects

Undertook analysis of client websites, social media and advertising to assist clients in generating business

Developed and executed email campaigns to clients about system features and updates; maintained SeatAdvisor corporate social media profiles

Spoke at State user group meetings, engaged with current and prospective clients at state or national industry conferences and trade shows.

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Casual TeacherSydney Secondary College Balmain Jul 2013 – Nov 2013

Acting educator in an assortment of classrooms (History, Spanish, Science, Math) Built strong teaching and classroom management skills Performed hands-on multi-media activities, enabling students to use various forms of

technology for learning purposes Constructed a network of teachers who aided in my development as an educator Participated in “Sports Activities”, acting as coach and mentor to students of different ages.

Bar ManagerAwkward / China Lane Restaurants (Sydney) Jan 2013 – Dec 2013

Management of bar and restaurant staff (incl opening / closing) Customer service, inventory maintenance/ordering.

Moved to Sydney, Australia July 1, 2012 (travelling before and immediately after the move)

Secondary Education Teacher Sept 2011 – Dec 2011High School for Health Professions, Manhattan, NY

Initial shadowing of the instructor; followed by full immersion into grades 9 and 10 Living Environment and Laboratory courses

Implemented literature-based instruction, demonstrated classroom management skills, supervised and coordinated Scientific analysis and laboratory lessons

Coordinated and differentiated teaching instruction in a special education classroom simulating a cooperative learning environment.

TASS Middle School, Manhattan, NY Jan 2012 – Apr 2012

Full immersion into grade 6 Technology, grade 7 Science, and grade 8 Advanced Science illustrating an ability to manage multiple-age grouping

Coordinated classroom activities including but not limited to laboratory experiments, field trips, before and after school programs, tutoring sessions

Actively demonstrated classroom management skills, hands-on interactive team teaching and lesson differentiation in a full inclusion special education classroom.

Volunteer Teacher June - August 2010Koa Tao, Thailand

Taught Basic English Skills to various age groups and proficiency levels Coordinated several school assemblies Performed extensive hands-on activities with students, aiding in breaking the language barrier

for better understanding Initiated seminars with local teachers in an effort to exchange skills and become a more

educated international teacher.

Sales Team LeaderPier One Imports, Westchester, NY Feb 2010 – Jun 2012

Entered as a temporary holiday associate and was asked to remain on staff permanently; promoted to Team Leader

Nationally ranked for exceeding expectations and targets - exceeded sales and account opening targets by a minimum of 10-15%

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Trained staff in customer service standards and procedures, ongoing coaching and team building exercises

Attended and implemented regional conferences and meetings Provided strong customer service by managing client orders, updating online tracking systems

and responding to customer emails Attended to administration tasks, maintained office environment.

ACHIEVEMENTS Graduated December 2011, Cum Laude Various customer service and sales excellence awards Ranked in top 50 National Sales Leaders for exceeding sales targets and opening accounts

(Pier One Imports) Established and managed a successful charity: Common Sense – New York

o Educated school and post-school children about the dangers and repercussions of bullying

o Cold-called schools and non-profit organizations to seek permission to implement assemblies

o Followed-up leads to ensure an understanding of the assembly and the benefits to the school or organisation

o Developed a strong reputation for effective seminars and client satisfaction

PROFESSIONAL DEVELOPMENT / SKILLS Advanced Business Management and Customer Relations Proficient in:

o Microsoft Office suite (Word, PowerPoint, Excel)o MailChimp (email marketing)o NetSuite / ACT (CRM systems)

Additional Information Moved permanently to Australia 2012 Currently working under a 457 sponsored visa

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