Karrah Jillian L. Bullock - Southern Pacific Alliance...Jill Bullock, Resume & CV.indd 10 10/1/2019...

Karrah Jillian L. Bullock

Curriculum Vitae,Resume & Portfolio

949.410.3235

Jill Bullock, Resume & CV.indd 1 10/1/2019 3:55:47 PM

10006 Royal Park Lane, Dallas, Texas 75230 • [email protected]: 949.410.3235

Karrah J.Bullock

To Whom It May Concern:

My immediate aspiration is locating Retail employment, post five-year Cancer and chemotherapy treatment. Longer term interests involve revitalizing FINRA Series 24 licensing, returning to a career path within Compliance and Investment Banking.

Formal education includes: Master of Science in Integrated Marketing Communications; Bachelor of Science in Business Administration, Finance minor; and certificates in Lean Six Sigma and 6σ Green Belt. Additional experience ranges from former FINRA-NASD licensee, Assistant Financial Advisor at Lexington Capital to Internet Broker/Compliance Editor at Quick & Reilly of New York, New York.

On a personal note, in 2013, I took interest in Korea’s national sport of Tae Kwon Do and began studying the martial arts under Grandmaster Do Hyun Chang. These invaluable skills are used in leadership and decision processes, daily. During this time, I gained experience at Lifetime Athletic as a Member Services Receptionist and part-time Office Staff at Master Chang’s Martial Arts, both positions focusing on greeting members, quality, customer satisfaction, and retention.

Career highlights include incorporating in 2003, and providing marketing services. Benchmarks noted below.

• LiaisingwithlegalcouncilandnegotiatingwithclientsandvendorstoestablishStatementsofWork(contracts),jobspecifications,andcopyright/licensing

• Managingclientrelations,vendorselection,bidding,andcontractawardprocesses

• Forgingstrongrelationshipswithinternalandexternalcustomers,holding90%+customerretention

• Producingandorganizingawardbanquets,grandopenings,and large scale communityevents—attractingandpromoting localpoints-of-interest

• DevelopingPRcampaignsandprogramsbolsteringcommunitybrandsraisingover$500,000ineventsponsorships

• Directinganon-profit-organization(NPO),periodicalyielding16.4%inprofit.Overseeingsubsequentpublicationswith$100,550inphilanthropicgifting,settingall-timeorganizationalrecords

• Collaboratingwithcelebritytalentandadaptingtodiverseenvironmentswithrapidlychangingsecurityprotocol I continue to benefit with strong Cancer recovery and time training with Masters Hyun Bae An, White Tiger Taekwondo; Master Jason Hwang, Hwang’s Taekwondo Center Beverly Hills; Masters Yong Jin Park and Master Ian Yu, Nixa Martial Arts, Ladera Ranch, CA; and currently training under Grandmaster H.P. Ahn, Ahn’s Taekwondo Institute, Dallas-Plano, Texas and J. Rodriguez, Hill Street Boxing Gym, Long Beach, California.

Professional achievement and ability to liaise with colleagues and customers equip me with sound, insightful leadership, ensuring effective communications are distributed cross channel.

As a courtesy, the resume documentation is accessible online and in print, providing a thorough understanding of competencies ready to leverage talent—making us each more informed, fit, and profitable. www.SouthernPacificAlliance.com

I look forward to our communication and an interview. All my best,Karrah-Jillian L. Bullock

Galaxy Note 8: 949.410.3235SKYPE: IndyWeekuKJNX122WiFi: H20WALL:DO.NOT.X.ORE°

AWARDS/RECOGNITIONS: STAR Award: Best NC Parade of Homes Magazine, North Carolina Homebuilders Association; STAR Award: Outstanding Achievement in NC Parade of Home Publications; SCRIBD Rising Award: GlaxoSmithKline Public Relations case study; and STC Periodical Award of Excellence

CONTENT NOT FOR REDISTRIBUTION


mailto:Karrah%40JillianLeighBullock.com?subject=Re%3A%20Resume%20of%20Karrah%20Jillian%20L.%20Bullock

http://www.SouthernPacificAlliance.com

http://www.SouthernPacificAlliance.com

http://www.opentextingonline.com

1614 Cherry Avenue, Long Beach, CAM.S. Integrated Marketing Communications, Six Sigma Green Belt and Lean 6σ

[email protected]

Adobe Creative Cloud-CS4: InDesign, Illustrator, Photoshop Ext., Lightroom, & Acrobat Pro Microsoft Office: Outlook, Word, Excel, & PowerpointLexisNexis Salesforce.com Sales Genie.com PR Newswire Vertical Response Constant Contact Tweet Deck Twitter Facebook YouTube LinkedIn

GENERALEXPERIENCE

MARKETING COMMUNICATIONS, BRANDING & CREATIVE SERVICES• Responsible for public relations, communications, brand development, and client service.

• Conducted brand standard training regarding corporate logo, marketing, and template usage, including defining the customer experience, providing creative services for logo and style design/guidelines; letterhead and envelopes; print ads; direct mail postcards; mass e-mail campaigns; posters; digital and print newsletters; and multi-media.

• Conducted customer surveys determining ‘Voice of the Customer.’ Identified market trends and needs, extrapolated and interpreted data findings, and aligned client strategies, goals, and objectives to achieve effective, engaging campaigns.

• Developed and monitored annual marketing plans and allocated Creative Service resources.

• Designed customer welcome packages including policies, course expectations, required materials, and a points-of-interest map.

PRODUCT PRICING, SALES, CLIENT RELATIONS, DATABASE, & CHANNEL MANAGEMENT• Obtained vendor quotes, material pricing, and solicited bids during the request for proposal

process. aka. Request for Quote (RFP/RFQ)

• Determined pricing strategy, sales strategy, and formulated insertion rates for fundrasing publications, consistently surpassing year-to-year sponsorship achievements.

• Pitched, and directed client accounts. Managed and extended CRM databases using Salesforce and Salesgenie. Mined database market trends and briefed the sales team on data findings.

• Cultivated IBM B2B Value-Added Reseller co-op marketing opportunities and constructed corporate referral programs to generate sales.

PRODUCTION, EDITORIAL, COPY WRITING, & PRINT HOUSE MANAGEMENT• Print production responsibilities included: paper selection; balancing press design constraints;

ink selection; dye cutting; trimming; specialty folds; embellishment selection such as embossing, debossing and wax seals; preparing press-ready files; transmitting creative files; performing press proofs and production checks for quality control; accepting and verifying finished product accuracy; and reconciling vendor invoicing, orders, deliveries, and receipts.

• Identified project phases/milestones, deadlines, and content submission procedures. Implemented lean production efficiencies by identifying parallel processing/concurrent tasks. Tracked anticipated delivery phases.

• Interviewed Subject Matter Experts to provide editorial newsletter and magazine content. Wrote human interest articles, executive biographies, press releases, and media kits for magazines and sponsored events. Conveyed corporate values in communications.

• Third-party contract photographer and photo journalist for Hilton Hotels, United Way, American Red Cross, and performing artists: Big & Rich, Charlie Daniels Band, and Jason Aldean.

• Critiqued and submitted content and layout suggestions to the Publication team. Integrated feedback to create workflow triage and modify release schedules.

Notes

949.410.3235

FINANCIAL SERVICES• Established SEP and 401(k) plans for small business and assisted in setting up employee

participants. Co-hosted retirement and estate planning seminars, open to public.

• Responded to client inquires regarding financial accounts. Reviewed balances with clients; accepted and entered online stock and bond trades.

• Performed financial assessment interviews and evaluated customers’ security holdings, financial situation, needs, status, and investment objectives. Provided suitable investment recommendations accordingly.

• Entered and initiated wire instructions to transfer funds between banking and investment firms (ABA#, Full Account Label, Checking Account#, Amount, and time stamp.)

• Opened/closed client accounts, filed corresponding paperwork, and executed transactions.

• Monitored, tracked, and maintained budgets.

• Wrote website communications (copy) for an online trading brokerage site. Collaborated with compliance departments to ensure alignment with SEC regulations.

Karrah Bullock



mailto:Karrah%40JillianLeighBullock.com?subject=RE%3A%20Resume%20of%20Karrah%20Jillian%20L.%20Bullock



[email protected]


MANAGERIALEXPERIENCE

HUMAN RESOURCES/PERSONNEL/CUSTOMER RELATIONSHIP MANAGEMENT(CRM)• Responsible for identifying job descriptions, reviewing resumes, and interviewing talent.

Served on interview panels and negotiated employee and contractor hiring terms.

• Developed B2B & B2C prospects/clients and maintained Customer Relation Databases. Cultivated and managed accounts and vendors, collectively.

• Tailored managerial style to build and encourage employees, contractors, and coworkers.

• Implemented an international, multi-channel distribution strategy for United States Military installations and non-government organizations (NGOs.)

• Served as a Program Manager, leading NGOs to record setting gifting revenues.

• Collaborated with Graphic Designers regarding brand standards, creative briefs, client pitches, and tactical communication pieces.

• Led 10-12 person award-winning Creative Services team. Assessed, hired, managed, and retained vendors, contractors, employees (Media contacts, Photographers, Graphic Designers, Copywriters, Illustrators, Print Houses, Caterers, Volunteers, and Donors.)

• Researched and complied content with assistance of subject matter experts (SMEs.)

• Participated in peer-editing in lieu of increasing staff.

• Maintained Chamber memberships and forged strong relationships with internal/external customers, holding 90% retention.

LEGAL MANAGEMENT• Formed corporation through the North Carolina Secretary of State Office (Elaine Marshal,

Strategic Alliance & Promotions, Incorporated, DBA Leigh Publishing, 2002-2008.)

• Filed annual reports, stockholder meeting notes, and extensions as needed.

• Worked with legal council and Certified Public Accounts (CPAs) to establish and set contract operational standards, and protocols.

• Responsible for business procurement contracts, editing Statements of Work, defining draw schedules, pricing, and work product acceptance criteria.

• Obtained U.S. Postal Service bulk-mailing permit. Basic training in U.S. Postal requirements.

• Researched, established, and implemented Copyright and Trademark guidelines.

• Secured United States issued Passport.

Notes

INFORMATION TECHNOLOGY• Networked small office with CAT5 cabling and Wi-Fi access.

• Installed/swapped/replaced hard-drives, CD-ROMs, and graphic cards.

• Managed redundant data backup system. Established backup scheduling.

• Installed operating systems and other software, established software inventory and licensing repository, and negotiated licensing agreements to secure economical pricing.

949.410.3235

RETAIL CUSTOMER SERVICE & CASHIERING• Responsible for greeting customers, scanning products, packaging, and payment transactions.

• Assisted customers in purchasing clothing, promoting inhouse credit sales, and communicating discounts.

• Accepted returns and damaged goods, sorted and labeled products as required by policy.

• Aligned and restocked Line Register end caps, in the absence of customers.

• Received incoming customer calls, answered questions accordingly, and/or transferred customer to appropriate department.

• Cleared Customer Service Desks and Line Registers, vacuumed floor, and cleaned bathrooms cleared on closing shifts.

Karrah Bullock

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[email protected]


Karrah J. Bullock

focused, patient, and innovativePROFILE

Relevant IndustriesAnimal Welfare

Aviation & AutomotiveBanking & Financial Services

Electrical /Energy/UtilitiesFood & Beverage

General ContractingHospitality & Entertainment

Information TechnologyLogging & Timber

Medical & Healthcare

Notes

ATHLETIC EXPERIENCE

1983 Jogging, Intermediate, ~35 years1978 Gymnast, Advanced Floor, Intermediate Beam, Beginner Bars ~11 years1985 Tennis, Intermediate, 3.5-4.0 USTA, ~10 years1983 Cheerleading & Coach, Intermediate, ~7 years2013 Martial Arts, Taekwondo, ~5 years1986 Snow & (‘90)Water Skiing, Intermediate, ~5 years1985 Golf, Intermediate, ~5 years1984 Majorette, Intermediate, ~3 years1979 Swimming Team, Intermediate, ~3 years1991 Figure Skating, Beginner, ~1 year2008 Triathlons (3) and various 3K & 5K races

• Responded to medical emergencies: Formed response team to calm injured victim and immobilize injured persons. Previously certified in American Red Cross CPR and AED.

• Executed evacuations and building sweeps: Led 50+ Members with personnel through facility/gym evacuation during power failures. Monitored facility for OSHA hazards, Member escalations, and cleanliness to ensure security to corporate standard.

• Performed safety checks and mitigated concerns: Screened guests for hazards and delinquent accounts prior to granting gym access. Diplomatically declined access to Member carrying unconcealed weapon.

• Responded to security risks safely and with discretion: Managed vandalism incident in gym parking lot by forming rapid response team, accessing victim, and calling police. Filed corresponding reports and contacted management.

SPORTS CLUB MANAGEMENT

• Served as first point of contact for gym Members. Established rapport on first name basis, welcomed clients, promoted fitness marketing programs, memberships, and personal training services.

• Emptied towel bins, washed, folded, and stocked in designated locations.

• Performed locker room walkthroughs during shift as required.

• Opened Cashier’s drawer at beginning of opening shift. Closed and reconciled drawer during closing shifts.

TEAM MEMBER SERVICES

REFERENCES Additional References and Recommendations location www.SouthernPacificAlliance.com

Nermine Ayad, Operations Manager 562.493.4869Bed Bath & Beyond of CaliforniaRelation: Employer & Manager

Do Hyun Chang, Grandmaster & Owner 919.800.1277President, Master Chang’s Martial Arts & BalletRelation: Previous Employer & Student (of)

Jim Latvala, Past President Franklin County HBA 919.422.1525President, Sawyer Homes, Inc.Relation: Previous Client

Anna Simanovich, Member Services Manager www.linkedin.com/in/Lifetime Fitness anna-simanovich-12755559 Relation: Previous Employer & Manager

Don Temple, New Product Service Engineer 919.871.1816Eaton CorporationRelation: Co-worker

CAREER HIGHLIGHTSHouse Phone: 949.220.2937Skype: IndyWeekuKJNX122

Legal Name: Jill Leigh Bullock

Bachelor of Business Admin., Finance

East Carolina University

Lean & Six σGreen Belt Certificates

Villanova University

CertificationsUnited States Passport

Class C , California DMV

Employment(2017-2019)

BedBath&BeyondPart-time Cashier and

Customer Service

2010-2012WVU

Graduate Student

2007-2010EatonCorporationUPS Copywriter & Print Production Team Lead

2002-2007LeighPublishing

Owner OperatorPublishing & Advertising

2000-2002TrifoliumSoftware

Marketing Manager & Writer

1996-1999Quick&ReillySuretrade.com

Securities Advisor

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www.SouthernPacificAlliance.com/References


[email protected]

1983 Jogging, Intermediate, ~35 years1978 Gymnast, Advanced Floor, Intermediate Beam, Beginner Bars ~11 years1985 Tennis, Intermediate, 3.5-4.0 USTA, ~10 years1983 Cheerleading & Coach, Intermediate, ~7 years2013 Martial Arts, Taekwondo, ~5 years1986 Snow & (‘90)Water Skiing, Intermediate, ~5 years1985 Golf, Intermediate, ~5 years1984 Majorette, Intermediate, ~3 years1979 Swimming Team, Intermediate, ~3 years1991 Figure Skating, Beginner, ~1 year2008 Triathlons (3) and various 3K & 5K races

Additional References and Recommendations location www.SouthernPacificAlliance.com







EDUCATION &CERTIFICATIONS

2011 Master of Science: Integrated Marketing Communication, West Virginia University2011 Certificates in Lean Six Sigma & 6σ Green Belt, Villanova University2011 United States issued Passport1999 North Carolina Real-Estate Broker, License #2047191996 FINRA/NASD Series 7, & Series 24 (former)1996 Bachelor of Science: Business Administration, Finance, East Carolina University

AWARDS 2009 Society of Technical Communications: Periodical Award of Excellence2009 SCRIBD Rising Award: GlaxoSmithKline Public Relation Initiatives, case study2004 NC Homebuilders Association: STAR Award Outstanding Achievement in NC Parade Home Publications, state level2003 NC Homebuilders Association: STAR Award, Best NC Parade of Homes Magazine

REFERENCES Additional References and Recommendations location www.SouthernPacificAlliance.com






PREVIOUS CIVIC INVOLVEMENT

2011 Member, Public Relations Society of America (PRSA)

2011 PR Coordinator, Journalist, and Photographer, American Red Cross

2011 Fundraising Volunteer, Duke Children’s Hospital, Mix 101.5 FM Radiothon

2010 Volunteer Coordinator, and Ambassador, SPCA of Franklin County

2010 Member, Franklin County Chamber of Commerce

2009 Member, American Advertising Federation (AAF)

2008 Award-Winning Member, Society for Technical Communications (STC)

2003 Member, Clayton Chamber of Commerce, Christmas Parade Committee

1997 Campaign Assistant, New York Mayoral Race, Mayor Rudy Guliani

1994 Member & Vice President, East Carolina University Financial Management Association

949.410.3235

Karrah BullockEMPLOYMENT

HISTORY

2007-2010Eaton Electrical CorporationUPSJuniorTechnicalWriter

2000-2001Trifolium SoftwareMarketingAssistant

2001-2007Leigh Publishing/SPA, Inc. Self-employed

Summer 2016 & Spring 2013Master Chang’s Martial ArtsFrontDesk

2010-2012Flow MINI of RaleighClerical

2013-2013, 10 monthsLifetime AthleticPart-timeMemberServices

2105-2016Granville County Public SchoolsSubstituteTeacher

Summer 2016Belk’s ClothingPart-timeJunior’sClerk

2017-currentBed Bath & BeyondPart-timeRetailCashier

1998-1999Aptex SoftwareNationalAccountManager

1996-1999Quick & Reilly/Suretrade.com SecuritiesConsultant







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Karrah Jillian L. Bullock

Professional Inquires 949-410-3235

Thank you for investing in my professional development. Contact 949.410.3235 or [email protected].



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Karrah Jillian L. Bullock - Southern Pacific Alliance...Jill Bullock, Resume & CV.indd 10 10/1/2019...

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