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Knowledge Maps – From Zero to HeroDimitra Charalampidou| Panagiota Karmpa

Introduction

Purpose:

• Define knowledge mapping.

• Present the advantages and disadvantages of

knowledge mapping.

• Suggest tools for the creation of knowledge

maps.

Historical Facts

• Proposed by Novak in 1960s

• Developed by Holley and Dansereau in 1984

Definition

“A knowledge map is a presentation of one or

more aspects of the knowledge available within an

organization that aims to fulfill a specific need for

one or more employee roles within the

organization.” (Driessen, 2007)

Types of Knowledge Maps

Advantages Disadvantages

Access to knowledge

assets within the

institution.

May be outdated or not

compatible with current

software or hardware.

Connect expert users and

help novices identify

them.

May include too much

information.

Transform implicit

knowledge into explicit

through data visualization.

Their layout may lead

users to misunderstand

the meaning of the maps.

Show pathways and

relate to other maps.

Might end up in the wrong

hands and give out

confidential information.

The Purpose of Knowledge Maps

• Knowledge source maps

• Knowledge asset maps

• Knowledge structure maps

• Knowledge application maps

• Knowledge development maps

Knowledge Mapping Tools

Conclusion

• Useful for a variety of institutions and

organizations.

• Knowledge maps can be used by experts and

novice users.

Works Cited

• Gliffy. [n.p.]. Gliffy Inc.. 18 Feb. 2017 <https://www.gliffy.com/about-us/>.

• Inspiration Software Inc.. [n.p.]. Inspiration Software Inc.. 18 Feb. 2017 <http://www.inspiration.com/Inspiration>.

• Cmap. [n.p.]. Institute for Human & Machine Cognition (IHMC). 18 Feb. 2017 <http://cmap.ihmc.us/cmaptools/>.

Advantages and Disadvantages

• Identify intellectual capital

• Help new members of an organization

• Improve institutional learning

• Prevent threats and take advantage of

opportunities

• Coordinate, simplify, highlight and navigate

through information