Just-In-Time Business Operations (Yeah, there’s an add-on for that!)
Transcript of Just-In-Time Business Operations (Yeah, there’s an add-on for that!)
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Just-In-Time Business Operations Yeah, there’s an add-on for that!
ETHAN FOULKES • BUSINESS DEVELOPMENT • CAMERICAN
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1,231 Pages Spaces
26,704 500+/year 10,000+/year
50
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2003
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“Real Job”
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“Your mind is for
having ideas, not
holding them.”
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web-based CRM / Knowledge Base Build a super awesome fully customized
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15
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Single Source of Truth in the Organization
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Blueprints are great!
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Live templates are better! MVP
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Kelvin Purchasing
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Mention No Email Storm
Guide and structure…don’t try to force everything.
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Interactive Knowledge Base / CRM
Next Level
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Allison Sales
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Josh Purchasing
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Put the right info in front of the right people at the right time.
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Mari Import Expert
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Kelvin Purchasing
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Nancy Support Services
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Justin Traffic
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Adoption - Portal
If nobody uses your tool, it doesn’t matter how good it is…
Key Concept:
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Single Source of Truth in the Organization
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How many people like building reports in Excel for management?
Meeting in 15 minutes…can you !Get me those reports ASAP?!
Sigh….!
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What’s next?
• Pull in other departments• JIRA projects for all• HipChat integration
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Confluence = Awesome Intranet Confluence = Awesome CRM Confluence = Awesome Portal Confluence = Awesome Wiki Confluence = Awesome Business Intel Confluence = Awesome _______
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Ethan Foulkes • Business Development • Camerican
Thank you!