Jubilee Life Issue2 - Summer 2016

Staff Magazine Summer Issue 2

continued from front page

Record number of patients treated...

For more information visit http://

www.scotrail.co.uk/queenstreettoolkit If you have any questions, please contact [email protected].

Ophthalmology

We are now one of the busiest Ophthalmic units in the UK, delivering a 22% increase in procedures, even while expanding and redefining our service. During this time the team have also continued to provide their outreach service, treating both existing and new patients, while also carrying out some operations on the islands themselves.

Diagnostic Imaging

One of the biggest increases came from our Diagnostic Imaging service, which delivered well ahead of expectations, particularly in the Magnetic Resonance Imaging (MRI) unit, which was an incredible 2,771 examinations ahead of target.

Our Chief Executive, Jill Young, said: “As a national resource for the NHS in Scotland, we are delighted to have continued to expand our services, treating more patients than ever before. This past year has been

our busiest yet, and we are absolutely delighted with the progress which has been made across all of our services, and cannot thank the team enough for their hard work and dedication to providing the highest possible standard of care possible for everyone who walks through our doors.”

Glasgow Queen Street works

Works are ongoing at the Glasgow Queen Street Tunnel and it will remain closed until Monday 8 August 2016.

The closure is necessary to support the introduction of a new generation of faster, quieter and greener electric trains onto routes across the Central Belt next year.Queen Street will still be open, however, journeys will take longer and trains may leave or depart from a different place than normal.

Weigh-in Sessions

Occupational Health would like to thank all those who attended their Weigh in Sessions and dropped pennies into the donation box.

They have donated £69 raised in the last few months to Lynn Moffat and Carol Hampson, who will run the London Marathon in aid of The Scottish Cot Death Trust and Great Ormond Street Hospital.

eHealth SymposiumRecently, we hosted a two-day symposium on ‘eHealth and Perioperative Medicine’.

We teamed up with Strathclyde University’s Department of Computer Science to bring together health care professionals from across NHSScotland with colleagues from China.

Consultant Anaesthetist Stefan Schraag opened the conference with Mike Higgins,

our Medical Director, giving an insight to Perioperative Medicine.

Presentations included talks from the Golden Jubilee team on computer-assisted drug delivery, robotic surgery and the principles of pre-operative assessment. Professor Jin Liu also gave a presentation on Perioperative Medicine in China.

Our guests from China are pictured here with Professor Schraag (front row fifth from the left)



Record number of patients treated...

For more information on adoption

or fostering: www.scottishadoption.org or www.lgbtadoptfosterweek.org.uk

You can also contact contact:Carole Anderson extension 5522 [email protected] or Jane Christie-Flight extension [email protected]

LGBT Adoption and Fostering Week

We recently marked Lesbian, Gay, Bisexual and Trans (LGBT) Adoption and Fostering Week, run by New Family Social, the UK support group for LGBT adopters and foster carers.

Each spring, agencies across the UK hold events specifically for lesbian, gay, bisexual and transgender prospective parents.

Adopters and Foster Carers can be:

• single, in a civil partnership, married or unmarried;

• lesbian, gay, bisexual, transgender or heterosexual;

• from any ethnic or religious background;

• a homeowner or living in rented accommodation;

• working, unemployed or retired;

• parents already; and• any age (over 21).

Our Foundation’s Adoption and Fostering policy and other policies which support staff and their families are available on QPulse.

Our new appointment reminder service, changes to our appointment telephone number and Booking Office are now live across the site.

The new telephone appointment reminder service for patients will display as 0800 678 3393.

Patients will be provided with a dedicated telephone number to call for all Outpatient and Surgical appointments: 0141 951 5266.

All internal calls to the Booking Office should go through extension 5266. If you call any of the previous Booking Office numbers, you will receive a recorded message asking you to call the new number on extension 5266. If you need to contact the Booking Office urgently, please Lync message or email the relevant member of staff.

There are no changes to the Radiology Booking Office. Patients will call the number provided on their appointment letter and staff should continue to contact the team as normal.

Booking office contact information is changing

If you have any questions about the changes to the Booking Office, please contact:

Margaret McKenna, Booking Office Manager, extension 5717 Peter Hastie, Business Services Manager, extension 5512

Golden Jubilee National Hospital

E xcellence A wards 2016

Excellence in quality customer care

recognising staff who have demonstrated a positive, compassionate attitude to patients and clients in everything they do.

Excellence in innovation recognising staff or teams who have developed a local innovation or invention, which has contributed significantly to improved patient/

customer services.

Excellence in our environment recognising staff or teams who have significantly contributed

to making our environment greener, safer or cleaner.

Excellence in quality services recognising staff or teams who have demonstrated a commitment to

quality care through delivery of an action or project that has provided a positive outcome for their patient, guests, partners or colleagues.

Excellence in volunteeringrecognising staff or teams who, through volunteering, have gone ‘above

and beyond’ in their contribution to the organisation.

Excellence in involvementrecognising an individual or team who has involved patients, carers,

customers or other service users to improve patient/customer services.

Excellence in collaborationrecognising staff or teams who have been building relationships

internally or externally for the benefit of patients/customers, while treating everyone with dignity and respect.

Excellence in demonstrating our values

recognising staff or teams who have embedded our values into their everyday practice.

Excellence in clinical teaching and/or service innovationrecognising the clinician or clinical team making a significant contribution to local teaching and/or service innovation.

New for 2016, this award is sponsored by the Royal College of Physicians of Edinburgh as part of the Cullen Project.

In no more than 250 words, simply tell us why the individual or team is “excellent”.

The deadline for entries will be Wednesday 7 September 2016. The winners will be announced at a celebratory ceremony later in the year.

Completed nomination forms can be:• emailed to

[email protected]• left in the award drop box at

Golden Jubilee National Hospital reception.

• Posted to:Communications departmentGolden Jubilee National HospitalAgamemnon StreetClydebankG81 4DY

All entries will be judged by the following panel and all decisions are final:• Jill Young, Chief Executive• Stewart MacKinnon, Interim Chair• Jane Christie-Flight, Employee

Director• David Miller, Interim Director of

Human Resources• Jack Rae, Chair of Person Centred

(Staff Governance) Committee

We think our staff are excellent and that is why we want to recognise individuals and teams who have made a difference to our organisation. Staff can be nominated in the following categories by

colleagues, patients, volunteers and members of the public.


It also takes into account the number of reviews and tenure of the business and its overall popularity on the site.

Discussing the award, General Manager of the Hotel, Gary Rice said: “We are delighted to once again receive the Certificate of Excellence from TripAdvisor, and I could not be more proud of our team who work so hard to provide an outstanding guest experience. As an accredited Conference Centre of Excellence, the Golden Jubilee Conference Hotel is also the only Scottish member of the prestigious International Association of Conference Centres (IACC). Last year the hotel was named the Top Large Scottish Hotel in the Late Rooms Simply the Guest Awards and more recently received

the Taste Our Best Award from VisitScotland for the second successive year. We are constantly looking for new ways to improve our services and offer those all important little extras. We are currently in the process of remodelling our bedrooms and upgrading our meeting spaces, to further enhance our guest experience.”


Six Years of Excellence

New StaffnetWe recently rolled out our new staff intranet site, Staffnet, which will launch automatically on your PC or laptop when you access Internet Explorer.

The new look site has been designed to provide a central information hub for all staff working in the Golden Jubilee Foundation. This has been developed in partnership with colleagues across the organisation, with the content we have been provided categorised into the following easy to navigate sections:

• Departments – split into Corporate, Regional and National Medicine, and Surgical Services Division

• Publications• News and Events• Education• Staff at Work – includes Equalities,

Trade Union contacts, Confidential Contacts, SSTS travel and expenses, Fraud Awareness, iMatter, meetings, logos and templates, organisational chart,

• Staff at Play – includes stalls calendar, noticeboard (items for sale), Commonhealth

• Quick links – includes Report Manager, Adverse Incident, eReferrals, IABP status, Lab Centre Browser, Online Performance Management System and TrakCare Report Manager.

The new site also includes a Search function to make locating content quicker. Staffnet remains a live site, which can be updated at any time. Please note that it is the responsibility of departments/lead staff to provide up-to-date content and documents for their pages.

Happy navigating!

Any new content should continue to be submitted to [email protected] for uploading.

As with all new sites, we are aware that there may be some glitches or issues in navigating the sections. If you become aware of any issues, please contact the Communications Department in the first instance by emailing [email protected] or by calling extensions 5195/5175/5648/5276/5058.

Success for Cardiology quartet

Four members of the Cardiology team were recently successful in obtaining Specialty Registrar posts in a strongly contested selection process.

Alice Jackson, Joanne Simpson, Kieran Docherty and Ahmed Mahrous Abouzaid were delighted to receive the posts.

Hany Eteiba, Our Associate Medical Director for Regional and National Medicine and Consultant Cardiologist, has congratulated the quartet who will be very much welcome and valued colleagues at the West of Scotland training program.

Hany added: “I would like to take the opportunity of thanking you all for your support to our trainees’ educational and training needs, while delivering excellent clinical service and supporting the active research program.

“This is a special day for our Cardiology Department and a great achievement for the Golden Jubilee National Hospital - another 100% success.”

Hany


MDaT

We now have a well defined Medical Devices Alpha Test (MDaT) process, which enables individuals and organisations (commercial device companies, academic organisations etc) to submit an idea or device for review by clinical experts. The presenting entity owns the idea/device and has ownership of the outcome of the MDaT process, including any Intellectual Property.

The MDaT process takes the form of a presentation followed by a panel review. The makeup of the panel depends on the device and normally consists of a range of professions providing clinical and commercial insight for companies. Those looking for input are given the chance to informally chat and mix with the team before providing a detailed presentation of their product or innovation, providing any updates on their progress or success to date.

The panel will then ask any questions they may have following the presentation, and provide an evaluation into its potential use within the NHS and the wider healthcare environment.

Whether through your role at the Golden Jubilee Foundation, or when going on holiday, we want to help make sure that all of you are as safe as possible when travelling abroad.

This is why we recently launched our Staff Travel Guide to support anyone travelling to regions outside of the UK.

Launched on International Day Against Homophobia, and Biphobia (IDAHOT), the guide is intended for staff travelling overseas, recognising that they may be exposed to different levels of risk associated with their equality characteristics, such as gender, ethnicity, disability status, or sexual orientation.

Our Chief Executive, Jill Young said: “Our vision of ‘leading quality, research and innovation’ does not simply reflect our health or hotel services, it is evident in everything we do.

“Our quality and innovation work increasingly requires us to work with international partners and that is why we have developed travel guidance for staff working abroad or visiting other countries on behalf of our organisation. “The guidance recognises that we have a duty of care to our staff and that there may be particular risks associated with travel to some countries whose legislation or culture is not as inclusive as that of the UK. “Although this may be a particular issue for female or LGBT team members, it is a useful tool for every single employee who works here.”

IDAHOT, which takes place annually on 17 May aims to draw the attention to the difficulties faced by the LGBT community and those who do not conform to majority sexual and gender norms.

We carried out our tradition of raising a Rainbow Flag to mark IDAHOT 2016. Stewart MacKinnon, our Interim Chair, said: “As the top performing Health and Care Organisation in the Stonewall Workplace Equality Index, the Golden Jubilee Foundation is committed to maintaining and improving our values

based culture where diversity is welcomed and LGBT equality is taken seriously. “Currently 40% of the world’s population live

in countries where gay, lesbian and bisexual people can be imprisoned, just for being themselves.

“At the Golden Jubilee Foundation, we value the rich talents, skills and experiences of our diverse staff. They are critical to our provision of the highest standard of care and service for everyone, delivered in an environment that is inclusive. That is why we have and will continue to support IDAHOT.”

We were recently recognised for our ongoing dedication to equality in the workplace, receiving the Sector Champion Awards 2016. This follows their highest ranking to date in the prestigious Stonewall Workplace Equality Index (WEI), ranking 29th overall and being named the Top Health and Social Care Provider in the UK.

Safe travels

For more information, contact Roisin Houston by

emailing [email protected].

...we value the rich talents, skills

and experiences of our diverse staff.

New travel guide will help keep staff safe abroad


We recently held aTrans Awareness Workshop for staff as we launched our guide to support staff transitioning at work. Put simply, transitioning is the process by which a person makes changes to the way they live their life and express their gender to match the gender identity they feel internally.

At our event, we heard from Justine Smithies, a Marine Electronics Engineer who told her moving and powerful story of transitioning at work, and we were joined by Stonewall Scotland who showcased their range of guides to help employers become more trans inclusive.

Our guidance, which can be found on Staffnet (insert link) includes these frequently asked questions for staff:

My colleague has informed me that they intend to transition, is this possible?

Yes, and your role as a colleague or as their line manager is to be as supportive as possible and follow the Board guidance.

Where can I find more information on transgender people and transition to support my colleague?

Our Board Transgender Policy and Line Manager guide provides you with information as well as a range of websites where further support and information can be found.

My colleague has informed me that they intend to transition. Should I talk to them about this in more detail?

If they have informed you about their intention, it is likely they feel comfortable talking to you about it and are happy for you to know. Because they have initiated the conversation, you are able to discuss it with them. You should talk to them about ways you can support them and discuss our Transgender Policy and this Line Manager guide with them. You should talk to them

about how they want to move forward with discussing their transition with their work colleagues.

Be guided by your colleague, and use your common sense when it comes to asking questions that may be considered intrusive or that they may not feel comfortable answering.

They haven’t told their colleagues but I think they need to know as soon as possible, should I tell them?

No. You are expected to maintain confidentiality and you should discuss with your colleague how and when they would prefer other colleagues to be informed of their transition (or not). Any planned communication should be discussed and agreed with the colleague and they must feel comfortable before any communication happens.

What should I do if a transgender colleague tells me they are being harassed or bullied by another colleague or by a patient or service user?

Our Board Preventing and Dealing with Bullying and Harassment policy describes our approach to managing any bullying and harassment complaints. You should make sure your transgender colleague is aware that if they are suffering from harassment and bullying, they can discuss this informally with a confidential contact, their line manager or a member of the HR team.

Supporting Staff Transitioning at work

Works at Erskine Bridge

Preparations for a 20 week programme of works on the Erskine Bridge will take place on Saturday 2 July 2016.

Teams will be working at heights of 40 meters to carry out surveys on the two towers in advance of installing a £3.25m lighting scheme.

The programme, which is being overseen by Scotland TranServ on behalf of Transport Scotland, is expected to deliver 70% in energy savings.

Everything possible is being done to minimise disruption across the scheme and the majority of the work is being carried out overnight. However, one lane will be closed in each direction on the bridge from 6am until 6pm on Saturday 2 July.

It is likely that journey times will increase by approximately 30 minutes as a result and road users are encouraged to plan ahead.

Scotland TranServ said they need to gain access to the tower tops to carry out essential preparatory surveys in advance of the installation of new LED lighting. Safety is of the utmost priority therefore traffic management will be in place.

The cycle and pedestrian lanes will remain unaffected with north and southbound lanes open throughout the works.

The Trans Inclusive Workplace panel: Patrick Sweeney, Programmes Officer, Stonewall Scotland;

David Miller, Interim Director of Human Resources; Justine Smithies, Trans Role Model;

Jane Christie-Flight, Equalities Lead; and Carole Anderson, Equality Lead


Further information on supporting transgender staff is available from the Golden Jubilee LGBT

Staff Network.

Contact: Carole Anderson [email protected] Jane Christie-Flight [email protected]

For more information contact

Debbie McCard on extension 5616.

These can be found at http://

jubileestaffnet/index.php/staff-work/logos-and-templates/

What is a pronoun and how do I know which one to use?

A pronoun is the way you refer to someone, and is often used to indicate someone’s gender i.e. he/she. A member of staff who is transitioning may wish to change both their name and the pronoun that colleagues use to refer to them. Some trans people may choose to use gender-neutral pronouns such as ‘they’, ‘zie’ or ‘hir’. Asking and correctly using someone’s personal pronoun is one of the most basic ways to show your respect for their gender identity. It is important to ask your colleague which pronoun they use and ensure that you and your colleagues use this pronoun at all times - both when your colleague is and isn’t present. Mistakes can happen, but you should just quickly correct yourself, apologise, and move on. Repeatedly and intentionally using the wrong pronoun for someone would be considered harassment under the Equality Act 2010.

When do people who are transitioning start to use the facilities, like changing rooms and toilets, which match their gender identity?

The law states that a member of staff must be permitted to use the toilet facilities that match their gender identity. This may start at the time of the commencement of their transition, or at another agreed time that the transgender colleague feels comfortable with.

Datix Clinic

The first Datix clinic will be held in the Innovation Hub on Tuesday 28 June.

Staff can pop in for ad hoc training on how to get the most out of the information they can access on the system and to ask Clinical Governance about any issues they are having with their permission or outstanding Datix reports.

The Datix Clinics will be held on a regular basis and are flexible to suit staff needs.

Staff can arrange an appointment or drop in at any point throughout the day.

Corporate templates

There is now a section on Staffnet dedicated to logos and templates.

Patrick Sweeney, Programmes Officer at Stonewall Scotland, talks about their guides for supporting trans staff

Equality lead Carole Anderson talks about our Transitioning at Work policy and

guidance for staff and managers


At the Golden Jubilee, we are committed to creating an inclusive workforce which celebrates the contributions of all the diverse people who make up our team. That’s why we were delighted to be recognised as the top Health and Social Care Provider in the Stonewall Workplace Equality Index earlier this year.

Recently one of our Equality Leads, Carole Anderson, was selected from a small group by Stonewall Scotland to feature in their new Role Model’s Guide. The guide features inspirational stories from lesbian, gay, bisexual and trans (LGBT) individuals working across the country. You can download the guide from this link:

http://www.stonewallscotland.org.uk/sites/default/files/role_models_-_web.pdf

In the coming months, we will be developing our own Golden Jubilee Role Models Guide, featuring a range of staff from

our organisation coming from different backgrounds with diverse equality characteristics. Having visible role models at all level is important for helping create a welcoming and supporting workplace, allowing people to be themselves when they are at work.

We’re doing this because role models matter. For organisations, having visible role models demonstrates that you take diversity seriously and that staff feel able to be themselves. That sends an important message about our ethos and can help us attract new talent, loyalty from staff and support a positive service user experience.

Organisations need role models at all levels. People at the top can champion and set direction. Managers can create a welcoming and supportive workplace. Those at the beginning of their careers can role model the benefits of being themselves at work from day one.

Could you be one of our role models?

If you’d like to find out more about how to nominate yourself or a colleague to be a role model, please contact [email protected] or phone her on extension 5522. Alternatively, look out for further communication on this to follow soon.

Volunteer with the CAB

West Dunbartonshire Citizens Advice Bureau has more than 50 volunteers who each give approximately six hours of their time per week. The CAB is looking to add to the team.

Why volunteer at the CAB?

There are lots of reasons why you might want to volunteer in either Clydebank, Alexandria or Dumbarton Citizens Advice Bureau:

• You’ll get a sense of satisfaction helping people in need in a stimulating environment;

• You will receive comprehensive training, with a Coach supporting you along the way;

• You can help in a way that suits the time you can spare and the skills you can offer while learning new skills; and

• If you’re looking for a job then you should know that many of our volunteers move on to paid work as a result of their CAB training and experience.

The next Adviser Training Programme

(which runs for at least 12 weeks) starts in August. If you are interested why not email [email protected] for an application form.

West Dunbartonshire CAB is also looking to recruit Directors who usually meet every six weeks to oversee the work of the Bureau in West Dunbartonshire.If you think you have the skills for either role then contact Natalie.


It’s been a busy year for the Learning and Organisation Department

For further information on the training opportunities available with Learning and Organisational Development, please contact the team on extension 5123.

Over £2,000 raised for charity

Staff Nurse Claire Maguire along with five of her fellow nurses has raised £2,030 for the charity Calum’s Cabin.

Claire’s 12 years old son was diagnosed with a relapse of Acute Lymphoblastic Leukaemia (ALL) in August 2015 and her family wanted to raise money as a way of saying thank you for all the help and support the charity had offered them.

Claire and her colleagues Frances Gallacher, Marie Hoban, Stacey Farmer and Cheryl Diamond completed the Great Woman’s 10k on Sunday 5 June.

The PACU Department also held a cake sale in May and a raffle was hosted with prizes including a signed Celtic football and vouchers for the Moffat House Hotel.

Claire would like to say a huge thank you to everyone who helped her raise money for a charity that is so close to her heart.

Our Learning and Organisational Development Department have done a fantastic job in training our staff at the Golden Jubilee Foundation over the last 12 months.

This year, staff have completed over 8,000 e-learning modules, while 86% of our team have accessed activities offered by L&OD. The graphic below illustrates all of their achievements during 2015/16.

Claire and her pals raised a huge amount


New Scottish Cabinet

Following the recent elections, the new Scottish cabinet has just been announced.

The Health team are as follows:

• Shona Robison is continuing as Cabinet Secretary for Health and Wellbeing;

• Maureen Watt is the new Minister for Mental Health;

• Aileen Campbell is now the Minister for Public Health and Sport.

Jeane Freeman, our former Chair, has been appointed the Scottish Government’s first dedicated Minister for Social Security.

For more information on the new

cabinet go to http://www.parliament.scot/msps/ministers-and-law-officers.aspx

Our catering team enjoyed its third success in two months when it was named Catering Service of the Year 2016 by the Hospital Caterers Association (HCA), in April.

At the HCA National Leadership and Development Forum 2016 held in Liverpool, the Golden Bistro was presented with the award which recognises improvements to patient experience, collaborative working and driving fundamental positive change to catering.

The judging panel were impressed with the catering team’s focus on The Last Nine Yards, which is an emphasis on providing the best possible service from when food leaves the kitchen to it arriving with patients in their wards. The team were also praised for working closely with dieticians to analyse the nutritional value of their menus.

In addition, the hospital has also introduced a packed lunch system for patients who are discharged around meal times, along with insulated discharge bags which allow a patient to leave hospital earlier, and have a hot meal when they arrive home.

Pamela Mailler our Catering Operations Manager said: “We are thrilled to have been named Catering Service of the Year 2016. The catering team places huge emphasis on its service to patients both in hospital and for those being discharged.

“The improvements we have made have

been championed by our nursing staff who now have peace of mind that patients have something hot, tasty and healthy to eat when they get home. This makes the patient experience much easier and a lot less stressful and the entire team is delighted to have been celebrated for their tireless efforts which benefit each of our patients.”

The Golden Jubilee has been enjoying a period of great success winning its third award in two months.

In April we were named winner of the Healthcare Award at the 2016 Cost Sector Catering Awards and in March, two of our Chef Parties were presented with a Merit Award in the final of the Hospital Catering Association Hot Cookery Competition.

Jill Young, Chief Executive of the Golden Jubilee, said: “It is

a great honour that the Golden Jubilee has been named Catering Service of the Year 2016.

“I am delighted that the progress made by our catering team has been recognised by the Hospital Caterers Association. I use our Golden Bistro every day and it is no surprise that they have been rated so highly. When I talk to patients and visitors of the Golden Jubilee they regularly comment on the top quality food that is served here.

“On behalf of everyone at the Golden Jubilee I would like to say a huge well done to everyone in the catering team.”

Triple success for the Golden Bistro

I am delighted

that the progress

made by our Catering

team has been

recognised...

Finance Matters to All

Staff are reminded that the ‘Finance Matters to All’ module is available to everyone on Learn Pro.

This module will give you an understanding of what Finance does and why it is important to all staff, but please note this is not board mandatory training.

Not one, not two but three awards for the Golden Bistro


As part of our commitment to involving volunteers in the workplace, we recently celebrated the unique roles they play in our services as part of Volunteers’ Week.

For 12 years, we have been leading the way in volunteering by providing support across the organisation including Spiritual Care, Meet and Greet, Sensory Care, Befriending, Quality Walkrounds and Housekeeping Audits.

Building on this, we have become the first hospital in Scotland to introduce Patient Peer support to cardiothoracic patients, pre or post surgery.

Our new Patient Peers, Brian Gemmell and Andrew Nelson are both former patients of the hospital, and share their personal experiences to help guide current patients through their journey.

Under the guidance of the Cardiothoracic Rehab Nurses, the Patient Peers provide emotional support to patients while raising any patient concerns to a member of staff. They also share their ideas about the social activities patients can get involved in after undergoing surgery. Brian Gemmell decided to become a volunteer at the Golden Jubilee shortly after

receiving thoracic surgery for the removal of a lung which was necessary to treat his lung cancer. He said: “I am extremely proud to be one of the first Patient Peers in Scotland dedicated to cardiothoracic patients. “The Golden Jubilee has given me a new lease of life for which I will be forever grateful and I believe my experience here can be of real benefit to future patients. “It can be a really stressful time for patients and their families before they undergo any type of surgery so offering emotional support as a Patient Peer will hopefully put our patients’ minds at rest before they go through this process.”

Our Interim Chair, Stewart MacKinnon, said: “It was my great honour to attend our annual Volunteering event, as it is really important for me to be able to thank all the volunteers for the wonderful support they provide.

“All volunteers play an important part in allowing us to deliver the best possible service for our patients. It is clear that Patient Peers are a wonderful addition to our volunteer group and I am delighted to hear such positive feedback from both our consultants and patients.”

A short video of our recent Volunteer event is available on our Youtube Channel at www.Youtube.com/NHSGoldenJubilee.

Volunteer update ImexThe Golden Jubilee Conference Hotel recently took part in the IMEX Exhibition in Frankfurt, Germany, for the third time.

IMEX, a worldwide exhibition for incentive travel, meetings and events, the Golden Jubilee make up part of the VisitScotland Stand, with representatives from the Conference Hotel on hand to promote our award winning site to 9,000 prospective clients.

Director of the Golden Jubilee Conference Hotel, Bronagh Bell, commented: “We have had a fantastic 2016 so far, with the resounding success of our rebrand. The IMEX Exhibition provided fantastic opportunities for networking, sharing our experiences and learning from international colleagues.

“Attending events like IMEX is a key element in our dedication to enhancing conference experience, and welcoming more international meetings from the healthcare, medical, pharmaceutical and equality events.”

IMEX is an annual exhibition for planners who are interested in booking and organising meetings, events and incentive travel programmes from around the world, with 3,500 exhibitors in attendance.

It was a busy Volunteer Week at the Golden Jubilee

Leading the way in volunteering for 12 years

Mhairi Taylor accepted her Volunteer Certificate from Liz Rogers

Liz Rogers and our Chair Stewart MacKinnon with volunteer Deborah Robertson


An exciting joint collaboration which will develop employment opportunities at the Golden Jubilee Foundation was launched today.

The Memorandum of Understanding (MOU) with West College Scotland (WCS) has been specifically set up to develop education and employment opportunities for clinical support, administration and hospitality posts which will include ‘on the job’ training for WCS students.

Another key objective of the MOU will be to support ‘Developing the Young Workforce’ activities in the local area and maximising healthcare opportunities for all young people.

Initially, services to benefit from the agreement are:

• Healthcare support in theatres and wards;

• Outpatient support;• Clinical sterile processing; • Catering;• Housekeeping;• Reception; and • Hospitality services within our

Conference Hotel.

Speaking at the launch of the MOU, our Chief Executive, Jill Young said: “We’re delighted to have signed this agreement with West College and look forward to seeing the

benefits of this collaboration over the coming years.

“It is vital that we support those in education looking for a career in healthcare who have the potential to be our workforce for the future.

“This Memorandum of Understanding will allow us to create a sustainable workforce that will help us deliver any future expansion of our clinical services.”

Audrey Cumberford, Principal and Chief Executive of West College Scotland, said: “I am confident this fresh and innovative approach will bring many benefits to our students, as well as to the Golden Jubilee.

“This is about giving students real experience of the workplace, helping them become work-ready and able to make a full contribution to the wider community – all of which is at the heart of the Government’s ‘Developing the Young Workforce’ initiative.

“West College Scotland has identified healthcare as a growth area for our activities. We are delighted that this agreement increases the attraction of the College as a destination for people thinking of a long-term career in the health sector.

“I am sure the partnership between the College and the Golden Jubilee Foundation will deliver our shared ambitions for the future workforce.”

Golden Jubilee and West College to Support Health-care Workers of the Future

To support ‘What matters to you?’ Day, we hosted a stall at the West Lifts and visited wards around the hospital to raise awareness and encourage as many people as possible to have a conversation with people they are supporting or caring for.

‘What matters to you?’ was launched in 2014 with the aim of encouraging and supporting more meaningful conversations between people who provide health and social care and the people, families and carers who receive health and social care.

For more information visit: www.

whatmatterstoyou.scot/

This is about giving students real experience of the workplace, helping

them become work-ready...

This collaboration will help provide our future workforce The MOU was signed in our Innovation Centre


Public Service Pensions Indexation

In line with other public sector pension schemes, there will be no inflationary increase in the value of NHS pensions in payment (or deferred pensions) for the year 2016/17.

Public service pensions in payment, together with those that are deferred for payment at a future date, are indexed annually based on the annual change in the Consumer Price Index (CPI) measured as at the previous September.

In the 12 months to September 2015, CPI was negative (-0.1%). As a result, no inflationary increase was applied on 1 April 2016 for either pensions in payment or deferred pensions.

Both will therefore remain frozen at their current level of payment or deferred value.

As there is no increase this year, the UK Government will not issue a Pensions Increase (Review) Order for 2016.

For further information, contact Laura

Liddle on extension 5604.

The NIPCM website was launched in Wednesday 6 April.

This is an innovative way of providing evidence based information and guidance on Infection Prevention and Control in Scotland in an easily accessible format. A short video by Fiona McQueen, Chief Nursing Officer for Scotland, has been added to the home page of the NIPCM website, supporting and reinforcing the benefits of using it.

Boards are encouraged to send in their own videos of Standard Infection Control Precautions (SICPs) being practiced as an additional tool to illustrate the website text and to ensure that Boards can showcase their good practice in SICPs.

National Infection Prevention and Control Manual (NIPCM) Website Launch

The NIPCM website can be viewed at http://www.nipcm.hps.scot.nhs.uk/

LancastriaOn Friday 17 June, we commemorated the 76th anniversary of the bombing of the HMT Lancastria off the coast of France in 1940, resulting in the worst maritime disaster in British history.

Our Chief Executive, Jill Young, welcomed members of the Lancastria Association and the West Dunbartonshire Lieutenancy to the Lancastria Memorial in the grounds of the Golden Jubilee National Hospital to lay a poppy wreath and pay their respects to those who lost their lives in the tragic event.

The Golden Jubilee National Hospital is built on the site of the former Beardmore and Son’s Shipbuilding Yard where the HMT Lancastria was constructed.

Originally launched as the cruise ship Tyrrhenia, the HMT Lancastria was taken over as a troop ship in 1939 during World War Two. After successfully evacuating troops from Norway, the Lancastria was one of the ships selected for Operation Ariel, to

rescue large numbers of the 150,000 British troops left behind in France following the Dunkirk evacuation. Two weeks after Dunkirk, on 17 June 1940, the Lancastria was struck four times by a German bomber off the French coast of St Nazaire. The ship was sunk in less than 20 minutes, with fewer than 2,500 of the estimated 9,000 people on board surviving. This was the largest loss of life from a single engagement in World War Two and is also the largest loss of life in British maritime history: greater than the Titanic and Lusitania combined.

The Lancastria Association was welcomed here for the 76th anniversary


Save the Date – Scottish Adult Congenital Cardiac Conference

The fifth Scottish Adult Congenital Cardiac Conference will be held on Friday 18 November in the Golden Jubilee Conference Hotel.

This event is free to attend and is suitable for all doctors, nursing staff and allied health professionals with an interest in adult congenital heart disease.

Registration for this event will open shortly

but if anyone has any questions in the meantime please contact one of the SACCS secretaries; Eleanor extension 5804 or Mairi extension 5390 or email us at [email protected]

To find out more, visit: http://www.who.

int/campaigns/world-health-day/2016/en/

World Health Day

We were proud to support World Health Day in April, a celebration that represents the founding of the World Health Organisation in 1948.

WHO have released their first “Global report on diabetes”, which is a call for action on the rising numbers of people suffering with the disease.

We have strong links with the armed forces and continue to support employees who are members or staff who wish to join the Volunteer Reserve Forces.

Our ‘Reserve Forces Training and Mobilisation Policy’ has been in place for 14 years and is regularly updated to ensure we continue to support clinical and non-clinical reservists during periods of both active (mobilisation) and inactive duty.

The policy was in line with the Reserve Forces Act 1996 (RFA 96) and the Reserve Forces (Safeguard of Employment) Act 1985 (SOE 85). It is open to all staff who are retained former full time military employees and current members of the:

• Royal Naval Reserves (RNR);• Royal Marines Reserves (RMR);• Army Reserve (Army Res);• Reserve Air Forces (RAFR and

RAuxAF);• High Readiness Reserves (HRR); and • Civil Contingency Reaction Forces

(CCRF)

What should Reservists do to access the policy?

• Officially record Reservist status with Human Resources (HR), who will add you to our register of staff in the volunteer forces and ensure that your line manager is aware of your membership and the implications of this.

• High Readiness Reserves also require written consent from the Foundation if they work more than two days per week before they are able to hold this status.

What support will Reservists receive during inactive duty?

• Two weeks paid leave to attend annual camp or equivalent continuous training (on top of normal annual leave allocation).

• Up to three days unpaid leave or annual leave from your normal allocation for short periods of training (provided adequate notice is given - a minimum of one month is deemed to be appropriate.

• Attendance at weekend camps, which cannot be undertaken during off-duty, will be subject to the same arrangements.

• Where possible, your line manager will facilitate work rosters to allow attendance for annual camp and other

training commitments, e.g. weekly or weekend training sessions. Permission will be granted where the notice exceeds one month; this can only be withdrawn in exceptional and extreme circumstances.

What are Reservists entitled to whilst on active duty (mobilisation)?

• Full salary from the Foundation from the time of call-up until the first full monthly salary has been paid by the Ministry of Defence.

• Remain a member of the NHS Pension Scheme; the Ministry of Defence (MOD) will pay the employer’s pension contributions during any period of mobilisation. Advice on the NHS Pension Scheme should be sought from the Scottish Public Pensions Agency.

• Period of ‘post tour’ leave accruing at the rate of 2.5 days per month of service from the MOD; this must be taken before being demobilised. There is no entitlement to accrue annual leave from the Foundation.

• Annual leave not used by the date of mobilisation may be carried over into the following leave year. The “up to five days” rule is waived for Reservists.

What must demobilised Reservists do before returning to work?

• Advise HR and your line manager of the planned return to work date, in writing, and no later than the third Monday after the completion of military service.

• Advise HR and your line manager as soon as possible if, due to illness or some other reasonable cause, you are unable to start work on the agreed date.

What support will Reservists receive on Return to Work (Demobilisation)?

• Update on changes and developments in the organisation.

• Specific refresher training where it is sought/considered necessary.

• Skills training to assist with any new aspects of the job.

• Reasonable time off to seek therapeutic treatment.

• Return to original job within six months or an equivalent position with the same terms and conditions of service.

• Access to Foundation policies and procedures such as capability will be used to manage reservist injury where applicable.

Supporting our troops


Mandatory Training

The most recent Golden Jubilee Foundation Mandatory Training Guide can found on Staffnet in the Learning and Organisational Development section.

Staff are reminded that Mandatory Training is a key priority for our organisation and represents a significant investment and undertaking for all staff.

This guide has been produced to inform staff of the mandatory training requirements for their job role. It is the responsibility of both staff and their line managers to ensure that mandatory training is up to date.

For more information contact L&OD

on extension 5102.

For more information contact eHealth

on extension 5666.

For further information on our Reserve Forces Training and Mobilisation Policy, contact:

David Miller, Interim Director of Human Resources, extension 5039.

Work email addresses

All staff are reminded that work email accounts must not be used for any non-work related purposes.

Any email address registered to the Golden Jubilee National Hospital, Conference Hotel or Research Institute is not permitted to be used to register for websites such as Groupon, Itison or any other social / voucher offers.

Useful Sources of Help

Defence Employer (Defence Relationship Management) Helpline for Reservists and Employers Tel: 0800 389 [email protected]

Scottish Public Pension Agency (SPPA)7 Tweedside ParkTweedsideGalashielsTD1 3TETel: 01896 893100 www.sppa.gov.uk

What is ‘mobilisation’?

Mobilisation is the process of calling reservists into full-time service to fulfil their part of the UK’s defence strategy. Depending on the severity of the crisis, there would normally be a minimum of 30 days’ notice, with mobilisation normally being for between three and 12 months.

An employee who wishes to volunteer for mobilisation must seek prior agreement from the Director of Human Resources and their line manager.

Where there is compulsory mobilisation of any employee, the Foundation will decide whether to seek exemption or deferral. The grounds of exemption are strictly limited and the Foundation would only seek exemption in very exceptional circumstances.

Senior consultant named Visiting ProfessorStefan Schraag, one of our senior Consultant Anaesthetists, has been named a Visiting Professor at Strathclyde University.

The post recognises some of the fantastic research that Stefan has been carrying out here at the Golden Jubilee National Hospital, and will allow him to continue this work with the university’s Department of Computer and Information Sciences.

Stafan said: “I’m delighted to have been recognised for my contribution to research at the Golden Jubilee and I’m honoured to be appointed as a Visiting Professor. We are dedicated to leading quality, research and innovation and I am really excited to be working alongside Strathclyde University to continue this academic work.”

The research will focus on key topics including refining computer-controlled drug delivery systems and the creation of a data hub to study outcomes and risk-assessment domains in patient’s surgical pathways. These will be beneficial in supporting our Enhanced Recovery programme across our services.

Improvements in Perioperative Medicine are seen as a major priority and taking this research from bench to bedside will have potentially huge benefits for our patients.

Our Medical Director, Mike Higgins, added: “With his advanced clinical skills in perioperative medicine and critical care, Stefan has been involved in some very innovative research and has contributed to the development of modern and safe clinical practice. He has a clear vision for sustainable medicine and I am confident that the Golden Jubilee and Strathclyde University will both benefit hugely from this collaboration on key research.”

One focus of this research will be on target-controlled infusion (TCI) devices, with the aim of developing this platform into patient-controlled applications for sedation and analgesia, including smart safety systems. Another project will take the lead on a vital quality improvement programme based on ‘big data’ science, which is driven by developing smart tools such as mobile applications.

Captain McCrone, former Golden Jubilee employee


Last month, we were proud to support European Heart Failure Awareness Day on Friday 6 May.

As our team know all too well, Heart Failure is a life-limiting condition which currently affects 50,000 people in Scotland alone. Many individuals suffering from this condition can live with disabling, isolating, symptoms for many years, requiring dedicated care by a Heart Failure multi disciplinary team, specialist nurses and advanced treatments.

European Heart Failure Awareness Day aims to emphasise the importance of early diagnosis and specialist treatment from a dedicated team of multi-disciplinary medical professionals.

One of our Consultant Cardiologists, Mark Petrie said: “On a daily basis, we see the devastating impact this illness can have on people from all walks of life. Contrary to popular belief, Heart Failure is not a heart attack and it is not a cardiac arrest. It can affect anyone, of any age group and it is essential that individuals are diagnosed and treated as early as possible. Some of these symptoms include a combination of shortness of breath, persistent coughing or wheezing, swollen ankles or legs, and general fatigue.

“In recent years we have made some incredible progress in life saving treatments and technologies, and we are currently working alongside healthcare professionals from all across the country as part of the Scottish Heart Failure Hub, to ensure people have access to the right care at the right time. We are helping more people than ever lead as healthy and normal a life as possible.”

Just in time for the event, one of our patients celebrated a major milestone: 64 year-old Stephen Kirkham marked his one year anniversary of his heart transplant, following a ten year battle with Heart Failure.

As an infantry soldier for 26 years, before moving on to life as a Vicar in Cambridgeshire and Oxfordshire for a

decade, Stephen, led an extremely active and healthy lifestyle and initially assumed nothing was seriously wrong, when he unexpectedly

collapsed just after Christmas in 2005. Stephen said: “My heart failure journey started just after Christmas 2005, when I collapsed exhausted. This didn’t seem like it would be anything to worry about, I had always been very fit, and exhaustion could describe the feeling every Vicar has after the preparations and activities of the festive season.”

The Gift of Life

A full programme will be released

in the coming weeks, but for more information, email [email protected].

Research Showcase

On Friday 2 December, the Golden Jubilee Research Institute will be hosting a Research Showcase to highlight some of the incredible work being carried out at the Golden Jubilee National Hospital.

The purpose of this Showcase is to demonstrate the breadth, impact and vision of the Golden Jubilee National Hospital to lead quality, research and innovation on behalf of the NHS in Scotland.

Orthopaedic and Thoracic Presentations

In April, our Orthopaedic and Thoracic departments held presentations sharing best practice in the Ramillies Room of the Hotel.

Staff who attended heard Martin Sarungi and Claire MacArthur discussing the specialist Orthopaedic work we are looking to implement after a recent visit to Germany.

Alan Kirk commented on Thoracic and what he learned from a recent trip to Shanghai before a Q and A session with the guest speakers.

...we have made

some incredible

progress in life

saving treatments

and technologies...

Stephen has been a transplant patient for one year Back on the saddle and on the road to recovery


Stephen was suddenly diagnosed with a form of Heart Failure known as Dilated Cardiomyopathy (DCM) and despite initial fears he would need a transplant, for many years he was able to manage his condition with a strict regime of medication and exercise, even managing to battle the odds and return to work after six months on a reduced schedule. He said: “At the time I was determined not to let it beat me; I was 53 and still felt I had a lot to give. Unfortunately as time went on my condition continued to decline. I increasingly felt that I was letting people down trying to be a ‘part-time’ Vicar, and while physically I was able to get by, I wasn’t coping well emotionally. This was really taking a toll on my health, so in 2007 I reluctantly took doctors advice and retired.” Stephen moved to Scotland to be nearer his family in 2014 and was fitted with a Cardiac Resynchronisation Device (CRT) in 2015 in an attempt to reduce the symptoms of his condition. It quickly became clear, however, that this was not having any effect and he was referred to our Scottish National Advanced Heart Failure Service.

Mark Petrie said: “Stephen had been living with Heart Failure for the better part of ten years and as such it had taken a serious toll on his health. When I met him, what had once been simple, everyday tasks had become impossible and his condition was very advanced. Originally he was very reluctant to admit how ill he was; our team had to work very closely with him and his family to help him understand and come to terms with the fact that he was now terminally ill and that, sadly, a heart transplant was his only option.” Within just a few days of being admitted to the Golden Jubilee, Stephen suffered a sudden cardiac arrest and had to undergo an emergency intervention, before being placed on the urgent transplant list. Amazingly, within just two weeks a donor heart was found and Stephen was successfully transplanted in May 2015. He said: “The care I received at the Golden Jubilee was absolutely fantastic. Thanks to everyone from the consultants, to the nursing and support staff, I am no longer living with heart failure and for the first time in years, my family and I can look to

the future. While I need to be attentive day by day, this is a chance to make the most of my new life. In January, I climbed a ‘big hill’ in my local area and am hoping to have tackled a Munro by September.” Many people living with this condition require a complex balance of medication, lifestyle adjustments and specialist care offered by Boards all across Scotland, linking directly with the Scottish National Advanced Heart Failure Service at the Golden Jubilee National Hospital to help ensure patients get the right care, at the right place and at the right time.”

If you are concerned that you, or someone you know, may be suffering from heart failure, please contact your GP as soon as possible.

Fond farewell

It was with a heavy heart we recently said a fond farewell to Liz Vasey, one of our lung nurses as she enjoyed a fabulous retirement lunch to mark the end of her time at the Golden Jubilee.

Liz Vasey qualified as a nurse in 1982 and has spent the last eight years of her career at the Golden Jubilee since transferring here from Glasgow Royal Infirmary. Lung Surgeon Alan Kirk and Interim Head of Nursing Theresa Williamson both made glowing tributes to Liz and thanked her for her huge contribution to the hospital.

‘Let the children live’ fundraiserDelia Alexander raised a whopping £1,780 for Let the Children Live at a recent fund raiser in the Conservatory. The fantastic sum was raised through a bake sale, tombola and raffle.

Delia would like to say a big thank you to everyone who helped on the day and those who donated prizes and baking.

Stephen is now cycling again for real

A quick tea break while out hill climbing


For more information, visit www.

Facebook.com/NHSGoldenJubilee.

To book an appointment, which will last

about 30 minutes, contact Occupational Health on extension 5435.

The referral form can be found in the Y Drive at the following location: Y:\OccupationalHealth\Common\SA Management Referral Form March 2016For more information contact Kathryn Macpherson on extension 5121 or David

Longhurst on extension 5594.

Mini health check for staff

Throughout May and June, Occupational Health will be offering all staff a mini health check.

They will check your blood pressure, height, weight, cholesterol and blood sugar while offering advice on physical exercise and diet.

Our Occupational Health (OH) department provides access to physiotherapy services for all staff, which may include assessment, advice and/or treatment for musculoskeletal issues/concerns.

Employees can self-refer to the service by:

• contacting the department on extension 5121 and providing some brief details of issues/concerns;

• emailing the OH Physiotherapists at: [email protected];

One of the OH Physiotherapists will contact you within two working days to discuss your concerns. You may then be offered advice over the phone or invited to attend for an assessment.

Managers should refer staff to OH as soon as they have been made aware that their staff member will be absent with a

musculoskeletal issue. This may initially be a phone call to OH to discuss and seek advice. The referral should be sent to [email protected] and will then be forwarded to the OH Physiotherapy service if appropriate.

All sections of the referral form must be completed and signed before sending to OH, incomplete forms will be returned.

Occupational Health Physiotherapy Service

IDAHOT

Last month we continued our tradition of supporting International Day Against Homophobia, Biphobia and Transphobia (IDAHOT) by raising the Rainbow Flag.

IDAHOT aims to draw attention to the difficulties faced by the LGBT community and those who do not conform to majority sexual and gender norms.

This year, we took our support a step further, becoming the first NHS Board to Live Stream the event via our Facebook page.

Nurses DayWe celebrated International Nurses Day with a range of fun activities throughout the hospital.

Staff, patients and visitors took part in a bed making challenge, a hula hoop competition and a “Who Let This Dog Out” guessing game.

A selection of beauty therapists from West College Scotland were on standby to offer hand massages with file and polish treatments while our Catering team took time out to deliver fruit to all of our wards.

#InternationalNursesDay is celebrated around the world every 12 May, the anniversary of Florence Nightingale’s birth.

This year, the focus for our event was Health and Wellbeing and we had a huge selection of information focusing on health, exercise and healthy eating.

The bed making competition was a big success

Nurses Day is an important annual event for all staff


Scottish cancer experience survey

The first Scottish cancer patient experience survey has shown that the majority of patients are happy with their NHS care and treatment, First Minister Nicola Sturgeon announced earlier this month.

The survey of almost 5,000 patients shows 94% rated their care positively. It also showed that 87% of patients felt they were always treated with dignity and respect by nurses and doctors.

First Minister, Nicola Sturgeon, said: “It is heartening to know that in the majority of cases, patients are satisfied with the care they receive.

“Being diagnosed with cancer can be very traumatic for individuals and their families and it is vital we provide the best possible care and support.”

Results showed:

• 94% rated their care positively (giving an overall rating of seven out of 10 or above).

• 87% felt they were always treated with dignity and respect by nurses and doctors.

• 86% felt they were told they had cancer in a sensitive manner.

• 84% had access to a clinical nurse specialist.

The full survey can be found at http://

www.gov.scot/Publications/2016/06/3957

Staff who would like help and guidance on revalidation should visit www.revalidation.nmc.org.uk

For more information email Lorraine Allan [email protected] or call ext 4278.

Revalidation updateRevalidation for Nurses and Midwives commenced in April, and we have had a fantastic response so far with several of the team already completing the process to renew their registration.

There are many resources available including templates, guidance documents and case studies. Films are available on the different aspects of revalidation and the online application process. Additional support will be available at local workshops between April and September. Dates of these are available in the Clinical Education Calendar while staff wishing to attend should book via HR.net.

If you haven’t already done so, check out some of the comments below from our team discussing their views on revalidation: workshops for registrants and confirmers will continue until September 2016, dates of the sessions are in the clinical education calendar.

I will duplicate e-ksf to e-portfolio throughout the three years so I don’t have to do it over a few weeks.

I was nervous of revalidation, I was aware that I would be one of the first registrants to go through the process.

I felt that it was a bit of a nuisance having to go through revalidation.

Once you break down all the components it was simple.

Perhaps managers could combine annual e-ksf and the revalidation confirming to save time.

NMC website was very helpful and the templates given were invaluable.

The process of notifying the NMC was lengthy, there was a lot of information that I had to provide.

Some conflicting information and hearsay made it more daunting. The process is very simple but made to seem complicated.

I was worried at times that I was providing the correct information. Some clarification would have been useful.

My manager knows me well so I didn’t have any problems with the confirmer meeting.

Once I got used to the eportfolio it was simple to use.

As I kept a portfolio and routinely used reflective practice so didn’t really see much change.

I feel that it has been of value, puts achievements in to perspective.

I feel that it has been of value and puts achievements in to perspective.


For more information contact Pamela

Mailler on extension 5962.

For more information contact Gary

Rice on extension 6005.

We recently hosted the Caring and Collaboration in Practice International Perspectives Conference.

A selection of speakers have been sharing best practice on a range of topics, including the impact of the Caring Behaviours Assurance System (CBAS) and the outcome of the ‘HeartMath’ system of interventions.

There were also sessions dedicated to the Caring International Research Collaborative and the international research perspective of different models of care and compassion.

Caring and Collaboration in Practice International Perspectives Conference

We were recently delighted to welcome two groups of Primary School children to the hospital.

Around 40 kids from Clydemuir Primary came along to our Innovation Centre to learn about some of the different things we do here.

One of our Prevention and Control of Infection Nurses, Susan Robertson talked about the importance of hand hygiene while Clare McCann and Victoria Cruikshank from Labs gave a presentation on all the different types of bacteria.

The children were also given a demonstration on how 3D technology can be used across our service.

We also welcomed pupils from Goldenhill Primary, who learned about our latest innovations and technologies.

Iain Stannage, Biomedical Scientist from our Laboratories and Susan Robertson, Prevention and Control of Infection Nurse, talked to the children about the importance of hand hygiene and a first hand chance to use some of our 3D technology.

Primary School Visits

Patient Lifts

Staff should note that the patient lifts are primarily for use by staff escorting patients around the hospital.

If the staff/visitor lifts are out of order, staff are permitted to use these lifts but patients must be given priority at all times.

Golden Bistro

The new Staff Tariff for the Golden Bistro can be found on Staffnet: http://jubileestaffnet/index.php/departments/corporate/catering/

If you have a question over pricing, the team has requested that you ask for a receipt. If any tables or chairs are moved in the Golden Bistro, please return these to their original places when you are finished.

Hotel Gardens

Staff are reminded that they must not use the hotel gardens at break time or at lunch as this area is for the use of delegates and guests only.

Some of the guest speakers and attendees are pictured here at the conference.

Iain Stannage, Biomedical Scientist, showing pupils some samples from the Labs

Clydemuir pupils gather together in our Innovation Centre

Sue Robertson, Senior Prevention and Control of Infection Nurse, showing pupils good hand hygiene practice

Clydemuir pupils get their hands on our 3D training equipment


Dementia Awareness Week

Bronwyn O’Riordan and Fiona Kane from Alzheimer Scotland came to join us on our Wear Purple to Work Day in support of Dementia Awareness Week #‎DAW2016.

Alzheimer Scotland is the leading dementia organisation in Scotland and campaigns for the rights of people with dementia and their families and provides an extensive range of innovative and personalised support services

Throughout the week, staff raised awareness and much needed funds for those living with and affected by dementia across the country. A collection box for donations to the local Alzheimer Scotland group was located at Hospital Reception while leaflets and more information about dementia were handed out at the West Lifts.

Our contribution to Dementia Awareness Week culminated with Wear Purple to Work Day where staff were encouraged to wear the colour purple.

Did you know at the Golden Jubilee, we have eight Dementia Champions and 43 members of staff who have completed the Best Practice in Dementia Care Course?

For more information, visit: www.

alzscot.org/DAW2016

The Save Lives: Clean Your Hands campaign took place last month, with the focus on prioritising the improvement of hand hygiene practices in all surgical services.

Preventing infections and reducing an avoidable burden on health systems is still critical around the world today and is part of ensuring every health-care setting is safe for treating every single patient.

Surgical patients are at risk of health care-associated infections (HAI), in particular surgical site infections (SSI) and device-associated infections (e.g. catheter associated urinary tract infection).

Improving hand hygiene practices in all surgical services through the continuum of care, from surgical wards to operating theatres, to outpatient surgical services, is the primary focus of this year’s campaign.

Hand hygiene as part of an infection prevention and control programme in all settings that support surgery, prevents patient infection and reduces an avoidable burden on the health system.

The Prevention and Control of Infection team will be raising awareness and asking for staff across the multi disciplinary team and our patients to sign up to our commitment to “Clean Care”.

Save lives: clean your hands

For more information contact Susan Robertson on extension 5526.

There was double cause for celebration, as the Golden Jubilee Conference Hotel received the Taste Our Best Award from VisitScotland for the second year running.

The Taste Our Best Award celebrates restaurants and dining venues in Scotland who strive to deliver sustainable, high quality, local, fresh food and ingredients on a daily basis for their customers.

This accreditation is recognised by the national tourism organisation for Scotland and makes our Hotel one of an elite list of dining venues across the country.

Gary Rice, General Manager of the Golden Jubilee Conference Hotel, said: “It is a huge honour to once again be awarded the Taste Our Best Award from VisitScotland.

“We are very proud to serve our delegates and guests with delightful meals that include local, fresh ingredients of the highest quality. “We always try to source and use suppliers that are dedicated to supporting the welfare of animals while considering waste reduction, delivery and packaging and other elements that can have a negative and harmful impact on the environment.

“We are always looking for new, innovative and exciting ways to give our customers those all important added extras, whether this is free Wifi access or our electric car charging points, making sure we are providing the elite standard of service we are known for.”

Taste our Best


The UK Government has introduced a new single rate State Pension to replace the previous arrangement.

As a result of this change, employees who are members of public sector pension schemes, such as the NHS Scheme, will see an increase in the National Insurance contributions that they pay.

Why are contributions increasing?

Historically, employees paying into the NHS Pension Scheme have been allowed to pay a lower rate of National Insurance Contributions (NI) to recognise the fact that NHS Scheme members have been “contracted out” of the second State Pension.

This rate is currently 1.4% lower than the standard rate for employees and, with the

introduction of the new single rate State Pension, the UK Government is removing this.

Will it affect me?

This change will affect you if:

• you are currently a member of the NHS Pension Scheme;

• you earn over £672 per month, or £155 per week; and

• your payslip shows NI Table D or I.

How much will my National Insurance contributions go up by?

The increase will depend on your individual level of earnings and could therefore range from 1p to £40 per month, or 1p to £9.40 per week; some tiered examples are given below:

Important changes to National Insurance

Will this change affect my State Pension?

This will depend on your age and personal circumstances. Detailed information relating to the new rules can be found on the government website, at: https://www.gov.uk/new-state-pension.

For more information, contact Lily Bryson, Assistant Director of Finance, on extension 5086 or email [email protected].

Alternatively, please contact Laura Liddle, Interim Head of Human Resources, by calling extension 5604 or emailing [email protected].

Weekly Pay Estimated Increase

Monthly Pay Estimated Increase

£155.00 £0.00 £672.00 £0.00

£200.00 £1.23 £800.00 £4.39

£250.00 £1.93 £1,000.00 £7.19

£300.00 £2.63 £1,500.00 £14.19

£400.00 £4.03 £2,000.00 £21.19

£450.00 £4.73 £2,500.00 £28.19

£500.00 £5.43 £3,000.00 £35.19

Disclosure of Payments to Healthcare Professionals by Pharmaceutical Companies

From June 2016, pharmaceutical companies will be required to publish details of payments they make (in cash or ‘in kind’) to individual healthcare professionals for services they provide. These services include sponsorship, consultancy and associated fees relating to their participation in events such as ‘Pharmaceutical Advisory Boards’. Information will be available through a publicly searchable database on the Association of British Pharmaceutical Industry (ABPI) website.

For more information, email Graeme

Ross of Counter Fraud Services at [email protected].

If you have any further enquiries, email Comms@

gjnh.scot.nhs.uk.

Comms Inbox

We have recently added an auto-reply to our Comms Inbox. This is simply a confirmation that your email has been received, and we will get back to you as soon as possible. If you have your “Out of Office” activated, this may trigger a response email, please ignore this.


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More information regarding this

can be found in the full circular here: http://www.sehd.scot.nhs.uk/pcs/PCS2016(DD)01.pdf

The full circular regarding pay and conditions for NHS Staff covered by the Agenda for Change Agreement can be viewed here: http://www.sehd.scot.nhs.uk/pcs/PCS2016(AFC)02.pdf

NHS Pay Circular

We have received notification of the pay increase for medical and dental staff throughout the NHS.

The Scottish Government (SG) has agreed a 1% uplift to basic pay for the above mentioned staff groups in line with the Doctors’ and Dentists’ Review Body (DDRB) recommendation and the SG Public Sector Pay Policy.

The Scottish Government has not accepted the DDRB recommendation to increase the value of distinction awards and discretionary points for consultants, and accordingly these will remain unchanged.

National salary scales, fees and allowances, where applicable, will increase from 1 April 2016.

Mandatory reporting for Non-NorovirusNon-Norovirus mandatory reporting begins today (Monday 4 April). Details of the reporting template, Standard Operating Procedure (SOP) and protocol are available to download on the Health Protection Scotland Compendium www.hps.scot.nhs.uk/haiic/haicompendium.aspx

Non-Norovirus is when Infection Control is investigating any outbreak or infection which must be reported. Norovirus is excluded from this statement as this is reported weekly.

For more information contact Sandra McAuley on extension 5909.

Although every care is taken with materials submitted, e.g. photographs, no responsibility can be accepted by the magazine staff in the case of loss or damage for any reason whatsoever. Views expressed by contributors are their own and do not necessarily reflect those of the Communications Department or Golden Jubilee Foundation.

Jubilee Life is distributed to employees of the Golden Jubilee National Hospital and Golden Jubilee Conference Hotel. For extra copies, please contact the Communications Department.

Heart and Soul Disco raises thousands for patientsFriends and relatives of one of our congenital heart patients have raised over £2,000 for our hospital by hosting a Northern Soul and Motown music night.

Audrey Graham, who was treated for a life threatening heart condition at the Golden Jubilee in 2014, decided to do something fun for the local community, while raising money to give back to the team that gave her life back.

More than 160 people recently attended the Heart and Soul Disco held at the Corner House Hotel in Annan alongside a raffle featuring prizes donated from businesses throughout the community, including luxury hampers, tickets to a Queen of the South football match and a signed football top.

Audrey and her sister, Sheila Otway, presented their cheque to Niki Walker and the Scottish Adult Congenital Cardiac Service (SACCS) team who were involved in her care.

Audrey, said: “I was looking to give something back to the heart and lung services when I decided to put this local event together, as the treatment I received at the hospital was excellent. Since being at the Golden Jubilee, I have felt better than ever, attending fitness classes up to three times a week. I grew up dancing and enjoying music with my family, so we thought what better

way to raise money than to do something that is both fun and good for your heart.”

“The night was a brilliant success; everyone who came along said they definitely wanted more nights like it in the future. We were so grateful for everyone’s generosity, especially the efforts of the DJs who provided non-stop music all night.”

Our Medical Director, Mike Higgins, said: “We are so grateful for the generosity that people have shown with their donations towards the SACCS at the hospital and we cannot thank Audrey Graham and everyone involved in organising the fundraising for their hard work.

“This is a wonderful donation which will support the improvement of our services, offering the best possible care and quality of life for every one of our patients.”

Alight here for the Bike Station

Some of our staff had their bikes serviced when Richard and Heather from the Bike Station visited us recently.

The cycling experts did a fantastic job servicing around 20 bikes and were more than happy to answer any questions staff had about bike maintenance and were keen to hand out advice on future bike improvements.

The Bike Station is Scotland’s

largest, and one of its longest established, bike recycling charities, find out more at http://www.thebikestation.org.uk/

London Marathon

Carol Hampson and Lynn Moffat would like to thank everyone who supported their fundraiser.

The duo raised a whopping £1,850 for their respective charities, the Scottish Cot Death Trust and Great Ormond Street Hospital.

Fun RunWe recently held our summer 3K and 5K Charity Fun Run, with staff and volunteers from throughout the organisation and members of the public taking part in the event.

The route went throughout the hospital grounds, around our beautiful Walking Route along the River Clyde.

Audrey presents the cheque to te SACCS team

A quick warm up before the run

Jubilee Life Issue2 - Summer 2016

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Transcript of Jubilee Life Issue2 - Summer 2016