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CANADA FINALIST

Jodi Chambers

Director, Business Excellence Assiniboine Credit Union ($2.6B)Winnipeg, Manitoba

SHOPthe Business Shopping Network

•Reduce errors•Speed up processing time•Strong team and culture•Engage employees

Gen Y

CommunityCarbon Footprint

Reduce time to provide US cash

Reduce loan deficiencies/errors

Eliminate duplicate loan searches for $120,000 annual savings

Reduce GHG emissions & save $40,000

How Did They Do It?

LEAN

SIX

SIGMA

Lean Six Sigma Culture of continuous improvement ensuring work of the organization provides value to:

•Members•Employees•Community and environment•Credit Union’s future sustainability

In God We Trust………

Everyone Else Bring Data

The Playbook

“What gets measured gets done, what gets measured and fed back gets done well, what gets rewarded gets repeated.

John E. Jones

In this world nothing can be said to be certain, except death and taxes.

Benjamin Franklin

And I think we can add CHANGEand snow at home in Winnipeg.

Jodi Chambers

Coaches and Leaders create a culture where staff:

•Embrace change

•Contribute to change

•Grow through training & development

Achieve your “goals”, through Lean Six Sigma!

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Q&A withJodi Chambers