Job Descriptions

It is a documented profile of a Job. It has several benefits to the individual and organizations such as :

• It helps both a superior and subordinate to have a common perspective of the job.

• It is a legal document in the case of any litigation between the employer and employee.

• It acts as the basis of training an employee.• It acts as the basis of evaluating an employee’s

performance. Now, lets study the brief Job descriptions of all restaurant

positions

Restaurant manager• Reports to: F&B Manager and General Manager• Job summary: To recommend and meet budgets

and goals by leading a service team that ensures quality service standards with personalized guest attention.

• Supervises: Senior captain, captains, hostess, servers, busboys and apprentices

• Limits of authority: Evaluate performance of staff, discipline of staff, can void checks

Senior Captain• Reports to: Restaurant manager and F&B Manager• Job Summary: Organize, supervise and train all

service personnel in the restaurant with a view to providing quick and personalized food and beverage service to guests.

• Supervises: Restaurant captains, hostess, servers and apprentices.

• Limits of authority: Recommending authority but initiates the performance appraisals of staff for the final approval of the manager.

Captain• Reports to: Senior Captain and Restaurant

Manager• Job Summary: To organize and supervise an

assigned restaurant station with a view to providing fast and efficient food and beverage service.

• Supervises: Servers, busboy and apprentices in his/her charge

• Limits of authority: Only advisory to the Captain

Steward (Waiter)• Reports to: Captain and Senior Captain• Job Summary: To provide quick and personalized

food and beverage service to guests at allotted tables as per standards of service laid down and to guest satisfaction

• Supervises: Assistant waiters, busboys and trainees.

• Limits of Authority: None

Restaurant Hostess• Reports to: Senior Captain and Restaurant

Manager• Job Summary: To receive and record table

reservations requested for the restaurant. To extend warm and courteous welcome and hospitality to guests visiting the restaurant and allot them a table.

• Supervises: None• Limits of authority: Can allocate tables

independently

Busboy (Assistant Waiter)• Reports to: Station Captain and Senior Captain.• Job Summary: To provide supportive help to

stewards in mis-en-place, clearance of soiled dishes, table set-ups, replenishing guest water and drinks, and ultimate food and bevarage service to guests.

• Supervises: None• Limits of Authority: None

Wine Butler• Reports to: Senior Captain and Restaurant

Manager• Job Summary: To present and serve wine and

spirits to guests as per the standards of the establishment

• Supervises: None• Limits of authority: May dialogue with guest

directly to procure business

Carver• Reports to: Senior Captain and Restaurant

Manager• Job Summary: To present and serve prepared

roasts to guests as per the standards of the establishment.

• Supervises: None• Limits of authority: May dialogue with guests for

the purpose of sales and service

Disc Jockey• Reports to: Discotheque Manager and F&B

Manager/Owner• Job Summary: To operate maintain and control

the audio-visual systems in the discotheque so as to provide recorded music for dancing and lighting effects

• Supervises: None• Limits of authority: Recommending authority for

the purchase of music and equipments.