Jeevan Service Offerings

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About Jeevan Secured access(BIOMETRICS) Secured Server Setup Windows, Linux and Solaris Servers Dedicated Leased Lines Multiple VOIP lines for direct communications Matured BCP & Disaster Recovery Process Fireproof offshore data storage Established in 2000 Fortune 500 Companies - Global Customers Talent pool of 350 Professionals Development Centers (USA, India) Flexible Engagement model 06/26/2022 1 Copyright©2010, Jeevan Technologies Limited

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Transcript of Jeevan Service Offerings

Page 2: Jeevan Service Offerings

We understand your business

Data volume growth

Data Integrity

Increase in businesscomplexities

Functional / Operational Knowledge

Information mismatch betweenoperational systems

Market Dynamics

Aggressive timelines

End user commitment

Human capital management

Informed Business strategies

Scalable FrameworkEstimations Guidelines

Reusable assets ( accelerators, POC’) TCC - Unit & Enterprise level

Tool driven RequirementsMetrics driven Delivery, Process driven Maturity

Flexible Engagement model

Joint VenturesIndustry associations

AlliancesTrainings and certifications

Chal

leng

esJeevan Preparedness

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Strategic &

Tactical Advantage O

ver Custom

ers

•Analysis of Network utilization for capacity planning

•Create new revenue opportunities

•Remote Management Services

•Back office Management

• Improving revenue generation

•Preventing revenue leakage and reducing operating costs

Centers of Excellence Relevant to Customer

Requirements

Support Services

Research & Analytics

Enterprise Related Services

• Improving revenue generation

•Preventing revenue leakage and reducing operating costs

Receivables Management

Strategic transformations– Point Solutions

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Service Offerings

BFSIDesktop solutionsEnterprise solutionsPayment processingService Extensions

Telecom Service providersIndependent Software vendorsCommunication service Providers

Enterprise Transformation and strategies Point of Sale solutionsService Extensions

• Application Development• Enhancement• Maintenance• Demand Management

ADM Services

• Data / Application Migration• Application Upgrade• System Integration• High Tech Consulting • Technical Reporting

Professional Services

Product Engineering

Services

Functional Expertise

Collaboration Intellectual frameworks

Technical Competency

Adherence to Industry Standards

Strategic Offerings Mobile Application development ServicesTesting Services Enterprise Solutions

Qu

ality

Assu

rance

• Roadmap Definition• Product Upgrade• Product Enhancements• Product Maintenance • Independent testing

Rese

arch

and

Develo

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Billing Systems, CRM, Provisioning , Inventory, Network Management, Revenue Assurance , Convergence Customer Care (IVR, ACD, CTI) Payment work flow management / Settlement Insurance - Personal/ commercial workflow optimization, e Filling

AJAX, Web 2.0, WPF Silver light, Flash, Flex

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TIBCO, MQ Series Web Logic, Web Services, REST, Apache XML, CORBA APIs, DB Connectivity

Integration Elements

Microsoft .NET framework (2.0, 3.0, 3.5) features (WCF, WWF, WPF, Card Space, LINQ), Share Point Server PHP, Perl, Shell, Python, C, C++, C#, J2E, J2ME, JSP, Windows, UNIX, Linux, Mercury, Rational DB2, Oracle, SQL Server, MySQL Sugar CRM, Siebel, SAP, MS Dynamics

UI Development

WAN including Leased lines, Frame Relay, Asynchronous Transfer Mode (ATM), MPLS Internet VPN, Wi-Fi, 802.11p Provisioning entries between different network elements

Network Infrastructure

Development Environment

Functional

GSM/CDMA/GPRS/EDGE/UMTS SMS/MMS/UM/IM SS7, CAMEL,SIP, Data transfers (TCP, FTP. FTAM X.25)

Telephony

Technical Capabilities

WF, Iterative, Agile WBS, FP, UMLMethodologies

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Why Jeevan?

Information Delivery Costs

Speed of service delivery

Enterprise costs

ENHANCECustomer

Delight

Enterprise-wide methodologies to develop and maintain IT infrastructure and processes.A centralized repository of the organization's IT knowledge.Consistent infrastructure that reduces time to analyze / design new IT solutions

Defined methods, templates and processes that reduce time to define and execute projectsStandardized infrastructure that reduces complexity and time needed to adapt business Adaptive processes to account for changing competitive forces.Use of accelerators – frameworks, reusable components

Achieving consistent data architecture and data integration infrastructure leading to reduction of complexity, redundancy, tool proliferation and reducing software licensing and training costs.An organizational knowledge management process that confirms process improvements are captured and standardized.

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REDUCE

INCREASE

REDUCE

Sl.No Expectations Preparedness?

01 Resource availability Yes

02 Functional Competency Yes

03 Alliances/Joint ventures/Partnerships Yes

04 Engagement model flexibility Yes

05 Offshore/onshore/offsite presence Yes

Methodology Base lining and review

Framework adoption

Talent

mapping

Enablers

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Jeevan Telecom Offerings

Telecom Communication

Providers

Independent Software vendors

Telecom Equipment

Manufactures

Service EnhancementsApplication UpgradesData MigrationBack office OperationsHigh tech ConsultingPoint SolutionsCustom development

Integration ServicesHigh tech ConsultingNetwork ServicesBatch processingBack office operationsKM Services

Product Life cycle managementIndependent testingProduct maintenanceProduct rolloutsKM Services

OfferingsOfferings

Engagement Models• Fixed Price or TnM• Onsite/Offsite/Offshore

Domain Focus1. Order Management2. Inventory Management3. Service Provisioning4. Network management5. Revenue Assurance6. Business Analytics7. Payment processing8. Billing and Mediation9. Value added services

Offerings

Assets• Methodologies• Estimation Guidelines• Templates• Standards /best practices• Adjunct Products

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Telecom - Point Solutions

Technical Reporting

Reconciliation & Reprocessing

Enterprise and Handheld solutions

Business Analytics

Revenue Assurance

Mobile Computing

Time driven

Scalable

Close to Real

Supports Heterogeneous

Custom developed

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Business Intelligence in Telecom Services

Post Go live Support

Integration & Training

Establish Business framework

Data / process mapping

Requirements Validation

Gap Analysis

BI

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Reporting Types1. Customer Analysis2. Traffic Analysis3. Financial Analysis4. Roaming Analysis5. Churn Analysis6. Value Analysis7. Location Analysis8. Performance Analysis9. Need based Analysis

Information assets are well leveraged to drive the performance to the new level

Salient features1. Custom defined2. Flexibility in Solution

Deployment/Management3. Ease of Integration

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Functional Expertise

• Populating best-of-breed practices across established domains (Telecom, BNFS, Insurance, Healthcare, Travel)

• End to end understanding of the complete workflow including network interfaces, protocols, gateways and firewalls in use and the associated technical issues

Technical

Expertise

• Concurrent development platforms to explore new technologies supported by infrastructure, including emulators, devices, middleware, and ability to interface to various network elements

• Hands-on knowledge on Symbian 9.x, Windows CE, RIM OS 4.x, Mac OS , Emulators, Simulators, Web Services, Mobile testing frameworks

Domain

focus

• 2-Dimensional “barcodes”

• Location based services

• RFID based technologies

• Mobile Payments

Offerings

• UI Development• Enterprise mobility

• Testing services• Consulting

Jeevan’s Mobility COE

Dear Kate,This is your mVoucher. Please show this barcode voucher at the store to claim your $20 discount.

ABC Cards

Back Next

Share of 2010 Q2 Smartphone sales to end users by operating system, according to Gartner

10Copyright©2010, Jeevan Technologies Limited

Jeevan - Center of Excellence (CoE) focuses on Mobility technologies that can result in strategic transformations at Enterprises and End user levels

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Mobile Application development capability summary

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• Integration with Aggregators / VAS providers • Leverage on Mobility CoE

• Correlate simulation with live testing• Standard framework to simulate the close to real

scenarios

Real Time Testing

• Load simulation using custom tools• Test scenarios using security frameworks (IPSec, SSL, DES,

VPN tokens, Encryption, Spyware, malware)

Security / Performance Management

• Use of Custom tools for configuration management• Synchronization methodologies (SyncML, OTA etc)• Memory management ( Kernel utilization, Memory heap,

Size)

Device Management

Source: Forrester Research, Inc.

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• Work flow customization to enable– Speed– Accuracy– Flexibility /Availability

• Data Capturing and Data Management– Transactional Data– Data Management

• Business Analytics– Customer Analysis– Traffic Analysis– Financial Analysis– Value Analysis– Location Analysis– Performance Analysis

• Test Management– Independent verification and validation– Non functional testing– UI Testing

Strategic Transformation for Customers

• Offerings Preparedness

– Services focusing on solution maturity– Memory Management– Speed of Data transaction– Data Synchronization– Device Management

– Assessment and continuous improvements on native offerings

• Competitive positioning – Ability to offer “Point solutions” ( like Back office

work, System/Data base Administration)– Ability to diverse from “Point solutions” to

scalable maintenance

• Talent Management– Ability to direct resources, skills and offerings to

meet the specific needs of geographies – Knowledge management / Resource scalability on

“Cross functional products”– Ability to understand Customer’ needs and define

the offerings

Offerings Key Parameters

Scalable frameworkReusable assetsAlliancesEngagement flexibility

ACCELARATORS

Functional (Telephony and domain)TechnicalIntegration elements, Infrastructure, ToolsMethodologies

CHALLENGES

Operational GuidelinesBusiness guidelinesTechnical guidelineSocio-Economic guidelines

KEY CONSIDERATIONS

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Jeevan Healthcare Offerings

Engagement Models• Fixed Price or TnM• Onsite/Offsite/Offshore

Domain Focus• Laboratory Information

Systems • Integrated care

management• Inventory Management• Customer Case

Management • Diagnosis Management• Prevention Services• Regulatory services

Assets• Enterprise Transformation

strategies• Skilled Practitioners• Regulatory compliances

awareness

Healthcare Service

providers

Third party administrat

ors

Medical manageme

nt companies

Practitioners

Individuals

Reporting

Work force management

Custom Apps

Interfaces

Drug/Dieses History

Mobile Extensions

Mobile Extensions

Remote Administering

Custom Apps

Interfaces

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Healthcare - Point Solutions

Technical Reporting

Enhancements

Enterprise and Handheld solutions

Business Analytics

Custom Applications

Mobile Computing

Business driven

Scalable

Close to Real

Heterogeneous

Custom developed

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Jeevan BNFS Offerings

Engagement Models• Fixed Price or TnM• Onsite/Offsite/Offshore

Domain Focus• Corporate transactional

services • Payment gateways• Front office Management• Back office Management• Customer Case Management • Regulatory services• Mobile Banking and Web

Assets• Enterprise Transformation

strategies• Frameworks on Security

compliances• Regulatory compliances awareness

Private Banking

Corporate

Banking

Payment Gateway

s

Retail Banking

Individuals

Reporting

Work force management

Profiling

Interfaces

Transaction History

Mobile Extensions

Mobile Extensions

Point of transaction

Reporting

Reconciliation

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Core Banking

Work force management

Payment Processing

Point of Sale

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Banking - Point Solutions

Technical Reporting

Enhancements

Enterprise and Handheld solutions

Business Analytics

Custom Applications

Mobile Computing

Real time

Scalable

Close to Real

Heterogeneous

Custom developed

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Product Engineering Services

Service – Tax filing

Application Type – Online/Commercial

Primary Technology - Microsoft

Finance

Service - Training

Application Type – Online / Enterprise

Primary Technology - Microsoft

Education

Live Products

Products under Development

1. Revenue Assurance – Telecom2. Payment processing – Mobile

computing

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Focus areas Domains Technology

SOA, Web 2.0,Cloud computing, SaaS, Mobility

Telecom, Banking, Finance, Education

Microsoft technologiesJava, Oracle, LAMP

Strategic Transformations

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Project Case Studies – TAXATION

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Product Engineering Services

Service – Tax filing

Application Type – Online/Commercial

Primary Technology - Microsoft

Finance

Service - Training

Application Type – Online / Enterprise

Primary Technology - Microsoft

Education

Live Products

Products under Development

1. Revenue Assurance – Telecom2. Payment processing – Mobile

computing

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Focus areas Domains Technology

SOA, Web 2.0,Cloud computing, SaaS, Mobility

Telecom, Banking, Finance, Education

Microsoft technologiesJava, Oracle, LAMP

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Project Case Studies – Heath Care

Engagement Details

1. Objective: To develop a full featured, Internet-based LMS (Learning Management System) designed to manage, deliver, track and report blended learning initiatives. It is designed to support healthcare organizations’ mission-critical training and business objectives

2. Technology 1. ASP.NET2. AJAX3. SQL SERVER4. ETL

3. Project Type : Time and Material

4. Duration : Live, started in May 2008

5. Project Methodology : SCRUM

6. Target Geography : USA7. ODC: Chennai, India

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Project Case Studies – Heath Care

Engagement Details

1. Project Type : Fixed price2. Primary technology :

Microsoft3. Target Geography : USA4. ODC : Chennai, India5. Project Duration : 06 Months6. Project methodology :

Waterfall

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Sl.No

Name of the Application Description Platform URL

01 Betchoice 2up Betchoice 2up is the simple to play Australian Two Up game for your iPhone or iPod Touch. With real-life flip and spin game play, 3D graphics and the all important true blue.

iPhone http://itunes.apple.com/us/app/aussie-2up/id313035681?mt=8

02 Dryclean Only The Dry Clean Only App is a simple app by which user can track their receipts, and the items that they Dry Clean. It reminds you when to pick up your Dry Cleaning with Push Notification and manage their few mundane Tasks

iPhone http://itunes.apple.com/us/app/dryclean-only/id372349599?mt=8

03 Proactive Sleep Set your alarm and fall to sleep to the sounds of ocean wavesSince Proactive sleep knows that you are in bed, it can give you the option to Android & iPhone http://itunes.apple.com/us/app/proac

tive-sleep-alarm-clock/id328349387?mt=8

04 SuperMsCopter An interactive Game now crazy all throughout Japan. iPhone http://itunes.apple.com/us/app/super-ms-copter/id409313187?mt=8

05 Empowerment of One The book has been written to assist you to find your own truth and purpose as you journey through this time frame called life. iPhone http://itunes.apple.com/us/app/emp

owerment-of-one/id361209221?mt=8

Project Case Studies - Mobility

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Thank you

India (ODC 1) #91, Dr.Radhakrishnan Salai,Mylapore, Chennai, Tamilnadu, India

India (ODC 2) DLF IT Park,Porur, Chennai, Tamilnadu , IndiaPhone: +91 44 2811 6960/61/62 Fax: +91 44 2811 6964 Email: [email protected]

United States of America725 Cool Springs Blvd, Suite 600Franklin, TN, 37067

Phone: +1 615 732 6156, +1 615 732 6256 Fax: +1 615 732 6101 Email: [email protected]

“Go with Customer , Grow with Customer….”

Copyright©2010, Jeevan Technologies Limited