Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important...

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Transcript of Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important...

Page 1: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and
Page 2: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Jean-Francois Cousin, MCCChicago, 23rd March 2020

What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and how it

unleashes collective intelligence and boosts their success

Page 3: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and
Page 4: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

The big picture and its hard truths

Page 5: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Which kind of leadership do organizations need, to thrive in a VUCA world?

Page 6: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and
Page 7: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Riccardo Muti Herbert von Karajan

Who got FIRED? Who got RICH & FAMOUS?

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Page 8: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and
Page 9: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Riccardo Muti Herbert von Karajan

Who got FIRED? Who got RICH & FAMOUS? Please vote! ☺

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THE Maestro-Superstar: Herbert von Karajan

Page 11: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and
Page 12: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and
Page 13: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Which kind of leadership do organizations need, to thrive in a VUCA world?

Page 14: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

To thrive in a VUCA world, leaders must nurture the diversity, inclusion,

collaboration & agility that unleash

collective intelligence

Page 15: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Which kind of leadership is being nurtured by the “world’s most admired companies”?

And which ones of their good practices can we apply?

Page 16: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and
Page 17: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

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Page 18: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Leadership lessons we can learn from Tim Cook

1. Take risks

2. Focus and listen attentively to those you speak with

3. Trust others around you

4. Diversity is important

5. Be humble

6. Admit when you’re wrong

[…]

Source: https://www.lifehack.org/articles/productivity/11-leadership-lessons-can-learn-from-tim-cook.html

Page 19: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Source: https://www.slideshare.net/JamesSmee1/b2b-marketing-a-new-age-scott-allen-cmo-microsoft

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Leadership principles at Microsoft

Source: https://www.slideshare.net/JamesSmee1/b2b-marketing-a-new-age-scott-allen-cmo-microsoftWatch: https://www.youtube.com/watch?v=2P3kLlUxBPE

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Watch: https://www.youtube.com/watch?v=5ZtKPrIK28Y

Page 22: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Sources: https://rework.withgoogle.com/guides/managers-identify-what-makes-a-great-manager/steps/learn-about-googles-manager-research/https://www.weforum.org/agenda/2015/11/8-skills-google-looks-for-in-its-managers/

Is a good coach

Creates an inclusive team environment, showing concern for success and well-being

Is a good communicator, listens and shares information

Has a clear vision / strategy for the team

Collaborates across Google

Empowers team and does not micromanage

Is productive and results-oriented

Supports career development and discusses performance

Has key technical skills to help advise the team

Is a strong decision-maker

Page 23: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and
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Growth Increases Complexity

Complexity

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Process Emerges to Stop the Chaos

Processes

“Time to grow up” becomes the professional management’s mantra

No one loves process, but process feels good compared to the pain of chaos

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Page 26: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Most Companies Curtail Freedom as they get Bigger

Bigger

Employee Freedom

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% High Performance Employees

Complexity

30

Process-focus Drives More Talent Out

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Netflix Culture:Freedom & Responsibility

Source: http://www.slideshare.net/reed2001/culture-1798664Read: How Patty McCord created what Sheryl Sandberg called "the most important document ever to come out of the Valley“:

https://www.fastcompany.com/3056187/the-future-of-work/the-woman-who-created-netflixs-enviable-company-culture

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The Rare Responsible Person

• Self motivating

• Self aware

• Self disciplined

• Self improving

• Acts like a leader

• Doesn’t wait to be told what to do

• Picks up the trash lying on the floor

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Page 30: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

To develop agile and collaborative leaders,

‘most admired’ Companies have integrated

Coaching in their Leadership-DNA and

a Coaching Culture in their organization

Page 31: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Traits of a collaborative leader

Brings out her/his best

Brings out her/his best

+Others’ best

Brings out her/his best

+Others’ best

+ Teams’ best

Brings out her/his best

+Others’ best

+ Teams’ best

+Orga’s best

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Watch: https://youtu.be/1X2F2QXHAtg

Page 33: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Agile leader

learns from mistakes

keen to experiment

comfortable not knowing

versatile thinker

courageous decision-

maker

eager learner

Traits of an agile leader

Page 34: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Impact of coaching

Most important indicators of coaching impact that have been observedfor the individual/team/organization

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Improved team functioning Increased engagement

Increased productivity Improvedemployee relations

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Source: https://coachfederation.org/research/building-a-coaching-culture

Page 36: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

What organisations do to support change management

Coaching activities

Source: Revel Gordon PCC, from data in ICF – HCI survey 2018 Building a Coaching Culture for Change Management

Page 37: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Ranking by activities most helpful for change management

Coaching activities

2 of the 3 leasteffective change management activities are the most commonly used

RankActivities Supporting Successful Change

Management

% of

Respondents

Offering

Activity

% of Respondents

Rating Very or

Extremely Helpful

1 One-to-one coaching with a professional coaching practitioner 29% 78%

1 Work group coaching with professional coaching practitioner 16% 78%

3 Meetings/facetime with senior leaders 49% 74%

4 Action learning 25% 73%

5 Learning labs 11% 72%

6 Access to manager/leader using coaching skills 38% 70%

7 Stretch assignments or job rotations 35% 67%

8 Team coaching with a professional coach practitioner 25% 67%

9 Formal mentoring programs 23% 65%

10 Peer networking at events or conferences 26% 58%

11 Assessments 35% 55%

12 Classroom training 59% 49%

13 Micro-learning content 20% 44%

14 Web based training or e-learning 57% 34%

Source: Revel Gordon PCC, from data in ICF – HCI survey 2018 Building a Coaching Culture for Change Management

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https://vimeo.com/307500638

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How do employees value coaching in their organizations?

Page 40: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

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Page 41: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Source: Accenture presentation at ICF Converge 2017

Page 42: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Source: Accenture presentation at ICF Converge 2017

Page 43: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

How can we be, as leaders, to best support inclusion,

diversity, collaboration & agility in our organizations?

Agile leader

learns from

mistakes

keen to experiment

comfortable not

knowing

versatile thinker

courageous decision-

maker

eager learner

Brings out her/his best

+Others’ best

+ Teams’ best

Collaborative leader

Page 44: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Think of your ‘posture’, your way of being…

c

and it’s ripple effects on the employees you support

Page 45: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Think of the ripple effects of your way of beingon people around you…

How are you being with them when

you foster inclusion, diversity, trust, collaboration and agility ?

1

2

4

Group

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8 traits of a coach / leader enabling inclusion, diversity, agility and collaboration

• Authentic and humble

• Holistic listener

• Learner of the leader’s Greatness

• Non-judgmental thinking-partner

• Comfortable with not knowing, with failure, trusting process

• Empathetic, yet detached from outcome

• Courageous feedback-provider

• Supportive challenger

Leader

Coach

Page 47: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Invitation: practice the posture of ‘a learner from the leader’s Greatness’

Leader

Coach

Suggestions of questions to ignite the session:

• What would you like to explore today?

• What makes this important to you?

• At a deeper level, what is it all about?

Page 48: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Coaching … an act of unconditional love

Source: https://www.amazon.com/dp/B076ZHG3H3/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1

Page 49: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and
Page 50: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and
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Awaken human potential and consciousness

Page 52: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

V U C A

Page 53: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

V U C A

Page 54: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Push boundaries, explore and find what we can do to make the seemingly

impossible a reality in • Your own coaching skills and competencies

• Your coaching business

• Organizations that commit to building strong coaching cultures

• The science of coaching

• The future of our industry

Page 55: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Bold Steps to shape the Future of Coaching

Page 56: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Leading theFuture of Coaching

Rawpixel.com / Shutterstock.com

Page 57: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Family Organizations

Rawpixel.com / Shutterstock.com

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ICF Professional Coaches

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ICF Foundation

Rawpixel.com / Shutterstock.com

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ICF Thought Leadership

GaudiLab / Shutterstock.com

Page 61: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Coaching in OrganizationsRawpixel.com / Shutterstock

Page 62: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

ICF Credentials and Standards

Page 63: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

ICF Coach Training

Rawpixel.com / Shutterstock

Page 64: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Learn Morehttps://coachfederation.org/leadership

Page 65: Jean-Francois Cousin, MCC...Jean-Francois Cousin, MCC Chicago, 23rd March 2020 What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and

Think of the ripple-effects of your learning today,on your life and on the people you serve.

How will you make them the best possible?

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www.greatness.coach

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www.greatness.coach

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www.greatness.coach

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www.greatness.coach

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Jean-Francois Cousin, MCCChicago, 23rd March 2020

What is so important in the leadership DNA of the Silicon Valley’s most admired tech companies, and how it

unleashes collective intelligence and boosts their success