January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

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January 2009

Transcript of January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

Page 1: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

January 2009

Page 2: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

AgendaNew in SPOCCNew in SPOCC.NetSP-BenchSPOCC SocialPlanning for SPOCC 8

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Page 4: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

SPOCC 7Released January 2009LA Beta testing throughout December

DurhamGreenwichPortsmouth

Only one major version a year

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Page 5: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

New in SPOCCSQL Server 2005 SupportEnhanced Imports & ExportsLettersRole-based User permissionsService Units moved to Pricing SchedulesSingle-screen Contact assignmentsQAF LiteClient duplicate enhancementsAll-encompassing PI reportsRefreshed Process SchedulingUser Interface improvements

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Page 6: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

SQL ServerSQL Server 2000 SQL Server 2005Supported in v7.0Support ends:

Microsoft - 2008 (13)OCC - 2009

Supported in v7.0Continuing support

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Page 7: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

Enhanced Imports & ExportsNew “Wizard” InterfaceNo more DTS

FasterBetter feedbackMore secure

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Page 8: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

Letters

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Mail Merge assistanceLetter templates

ClientsContactsProvidersServicesetc

Page 9: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

Role-based User Permissions

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Page 10: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

Service UnitsMoved from Service Level to Contract Pricing

Schedule

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Page 11: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

Single-Screen Contact Assignments

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Page 12: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

QAF Lite

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Page 13: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

Client Duplicate Enhancements

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Page 14: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

PI ReportsIncludes all Performance Indicators

KPI & SPICAS & HIALPI

Or “by Service Level”Old reports still available

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Page 15: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

Improved Process SchedulingClearer Task screenSPOCC Scheduler ServiceNotifications separated

Tools menu

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Page 16: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

New Area Icons

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Page 17: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

Reorganised Menu Bar

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Page 18: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

New Help IconsRemove ambiguity in document locationsDraw the eye to help buttons

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Page 20: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

New in SPOCC.NetEdit Client DetailsImproved Contact ManagementImprovements to Service ManagementQAF Lite & Multi-Service QAFsCSS Service Level Optionally Mandatory

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Page 21: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

Edit Client Details

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Page 22: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

Contact Management

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Service Management

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Page 24: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

QAF Lite & Multi-Service QAFs

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Page 25: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

CSS Service Level

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Page 27: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

Summer 2008Cost, Performance, Quality

Unit costs, PIs, QAFsBenchmark My ServiceStandard & DashboardTraining videos

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Page 28: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

Coming UpOutcomes

Achievements & FailuresData verificationService scale filters

Household Units Available & Number of StaffItem CountsMy Service’s valueLA Contact ListCurrent number of LAs and Services

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Page 29: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

Performance Analysis TrainingNew training dayPI import & displayPI ReportsAdvanced PI analysis

PI Summary pivot tableSP-Bench

PI, QAF, Outcomes

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Page 30: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

SPOCC SocialNewsDiscussion forumEvent diaryRead by over 100 people every month

Coming up:VideosSPOCC Tips & FAQsLayout improvements

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Page 31: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

January 2010

Page 32: January 2009. Agenda New in SPOCC New in SPOCC.Net SP-Bench SPOCC Social Planning for SPOCC 8 2.

The future of housing support...Non-SP Funding StreamsIndividual Budget MonitoringOutcomes Import & AnalysisSPOCC.Net Service Directory

Unit costPIsQAFOutcomes

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