James Manual ZoraBotssupport@zorabots.comRevision 12/11/2019 Table of Contents

• Introduction • Terminology • Getting started o Assembly § Out of the box § Lift the cover § Remove the accessories § Remove the styrofoam cover § Re-assemble the box o Charging James § Placing the charging station § Charging James on the charging station § Recharging James o Initial setup § Language Selection § Microphone Calibration § Configure the WiFi § Connecting to the robot • Hardware o Specifications § General § Tablet § Peripherals o Connectivity § Wifi specifications § SLAM § Lidar § Battery • Interacting with James o Voice Commands § Settings § Indicator § Prerequisites for the voice commands § Voice Commands § Advanced features

o Tablet o Title-bar o Battery o Content § Available types § Default Kiosk o ZBOS Control • Safety o Charging station o Safety guidelines § General precautions § Pinching hazards o Lithium-Ion battery § Disposal o Cleaning the robot § Cleaning the tablet-screen § Cleaning the plastic surfaces of the robot • Contact and legal notices o Legal Notices

Introduction Jamesisanautonomouslymovingrobot,thatlistenstovoice-commandsandrespondsoractsaccordingly.Itcanmovetoalocationorsaythecurrentweatherreportforexample.ThesoftwareforJameshasbeendesignedtorespondtothevoice(s)ofuser(s),tolettherobotmovetospecifiedlocationsorPoints-Of-Interests(POI’s)and/orshowinformationonthedisplay.

Jamescanalsobeusedtocontrolcertainpartsofasmarthome(i.e.turnthelightsonoroff,opendoors,…).Theseadvancedfeaturesrequirecustomisationofthesmarthomeandwillthereforenotbedetailedinthismanual.

Jameswillcontinuouslyscantheimmediateenvironmentusinglaser-detection(calledLIDAR-system).ThissystemisinstalledinthebaseoftherobotandthegeneratedmapcanbeadjustedusingtheZBOSControlApp(availableforAndroid-oriOS-systems)orusingtheonlinecloud-controlwebsite(1),meaningtheownercanaddareaswhereJamesisnotallowedtoenterortoplaceJamesinthecorrectpositiononthemap.Jamescanalsodisplaythemaponthetablet-screenbyusingtheSLAMapp,whichisinstalledbydefault.ThisfeatureisprovidedsotheusercanfollowtheroutethatJameswilltaketoaPOI.

Jameswilltrytopositionitselfontheloadedmapwhenitisbootedup.ByconnectingJamestothechargingstationwhenevertherobotis(re-)started,therobot’spositionwillbere-calibratedtoafixedpoint,thusimprovingthereliabilityofthemappingsystem.TheZBOSControlAppisavailableforAndroidandiOS-systems.Thesetabletsorsmartphones

arenotincludedinthispackageandneedtobeboughtseparately.Formoreinformationontherequiredspecificationsforthetablets,seethechapter'Recommendedsystemrequirements'.Toprovidethelatestinstallationsontherobot,updateswillbeinstalledperiodicallyif/whentherobotisconnectedtotheinternet.

Terminology Thefollowingterminologyisusedthroughoutthisdocument:

Tablet AtabletorsmartphonewheretheZBOSControlApphasbeeninstalled.

App Anapplicationtobeinstalled(usuallyontherobot).

RIL Robot-Independent-Layer.ThesoftwaredevelopedbyZoraBotstointeractbetweendifferenttypesofrobotandZBOSControl.

User-data Custom-madedatauniqueforeachuser/device(suchascompositionsordatasets).

Kiosk Anapplicationshowingotherapplicationsthatwillberunontherobot.

Quiethours

Thequiethoursarethetimeswhentherobotshouldnotbeinuse,andcertainautomaticfeaturesaredisabledduringthistime(suchasnotifications).

Getting started ThissectionwilldescribehowtostartusingJamesstraightout-of-the-box.

The original box is needed should the robot need maintenance.

Assembly Out of the box Firstofall,howtogettherobotoutofthebox?

Lift the cover Lifttheoutercardboardcoverupsothestyrofoamprotectionisshown.

Placeittothesidebeforecontinuing.

Remove the accessories Removethechargingstation(1),power-cable(2)andquickguide(3)fromthetopofthebox.

Putthemasidefornow.

Remove the styrofoam cover ThefollowingstepsshouldbeusedtounpackJames.

• Liftthecoverofftherobot

• SplitthemiddlestyrofoamcovertorevealJames

• LiftJamesoutofthebase-styrofoam

Re-assemble the box Usetheearlierstepsinreversetore-assemblethebox.

1. Re-attachthemiddlecover(s)onthebaseofthebox

2. Placethestyrofoamcoverontop

3. Coverthestyrofoamwiththecardboardcover

Charging James Onceremovedfromitsprotectivecover,therobotneedstobefullychargedbeforeit’sfirstuse.Itisrecommendedtousethechargingstation.

Thefollowingprecautionsshouldbetakenintoaccountwhenusingthechargingstation:

1. Duringthesetup,connectthepoweradaptertothepowergridbeforeconnectingittothechargingstation.

2. Don’texposethechargingstationtodirectsunlight.Thismaycausetherobottobeunabletofindthechargingstation.

3. Ensuretheeyeisalwaysvisibletotherobot.

The'eye'ontopofthechargingstationneedstobespottedbytherobottofindthechargingstation.Incasethesocketisontheothersideofthechargingstation,makesurethecableisbehindthesensorontopofthechargingstation.

Placing the charging station Beforeplacingthechargingstation,ensuretheintendedlocationmeetsthefollowingrequirements:

• Plentyofclearspacefortherobottosafelydockwiththechargingstation

• Aflatfloor,sotherobotcandockwiththechargingstation

• Aflatback-surfaceforthechargingstationtoleanagainst(notilting)

Forexample:

Oncethelocationhasbeeenvalidated,thechargingstationcanbeplaced.

Charging James on the charging station ForJamestoalwayshaveitscorrectpositionontheloadedmap,therobotshouldalwaysbestartedwhileonitschargingstation.

Movetherobotbyhandwhenitisstillturnedoffsotheconnectorsatthebackoftherobotconnecttotheconnectorsonthechargingstation.

External view

Close-up

Charging indicator

Thepowerbuttonwilllightupinblueiftherobotischarging.

Recharging James YoucantellJamestogotothechargingstation,press"Gotochargingstation"onthebatteryiconinKiosk,oruseZBOSControltogotoachargingstation.

Alternatively,ifyouwanttomanuallymoveJamestothechargingstation:

• Turntherobotoff

• Connecttherobottothechargingstation

• Turntherobotbackon

ThisistoensurethatJamesdoesnotloseitscurrentpositiononthemap.

Initial setup Oncetherobothasbeenconnectedtothechargingstationandischarging,theinitialsetupcanbeperformed.Pushthepower-buttontoturnJameson.Oncetherobothasbeenturnedonforthefirsttime,theinitialsetupwillstart.

Language Selection Thefirststepistoselectthelanguagetherobotwilluse.BydefaultEnglish,FrenchandDutchareavailable.

Thislanguagewillbeusedfor:

• Theremainingsetup-display(display-language)

• ThelanguageJameswilllistento(voice-commands)

• Thedefaultlanguagewhenrebootingtherobot(initialmicrophoneconfigurationanddisplay)

• Thesubsequentdefault-languageforstartingkiosksand/orvoice-commands(Theseoptionscanbechangedlaterinthesettings).

Microphone Calibration

Thenextstepistocalibratethemicrophone.Themicrophoneneedstobecalibratedeverytimetherobotisbooted.

Calibratethemicrophonebyfollowingtheinstructionsshownonthescreen.

Configure the WiFi ThenextstepistoconfiguretheWiFiand/orhotspot.

TaptheoptionHotspot(1)tocalibratethepasswordforthehotspotoftherobot.

Tapthenameofthenetwork(2)toenterthepasswordforthelocalwifi-network.

Connecting to the robot Finally,apagecontainingtheinformationtoconnecttotherobotisshown.

ScantheQR-codeshownintheconnection-pageofZBOSControltoconnecttotherobot.Formoreinformation,seethemanualforZBOSControl.

Hardware JamesisahumanoidrobotbuiltbySiasunandequipedwithZoraBotsoperatingsystem(ZBOS).ThemainfocuswhendevelopingJameswastomakearobotthatcanguideuserstospecificlocations.

Jameswillinteractwiththeuserusingthetabletandthemicrophonesandspeakersinstalledintheheadandbodyoftherobot.JameswillalsocontinuouslyscantheenvironmentusingtheSLAM-systeminstalledinthebaseoftherobot.

Specifications General Jameshasthefollowingspecifications:

Dimensions 420mmx420mmx800mm(LxWxH)

Weight 17kg(includingthepackaging)

Basestation 240mmx85mmx95mm(LxWxH)

Operatingtemp 0-40°C

Operatinghumidity 20-90%

Maximumoperatingtime 9à12h

Tablet Thetabletmountedinthe"head"ofJameshasthefollowingspecifications:

CPUModel MSM8953

Numberofcores 8(QualcommMSM8953)

Clockspeed 2.0GHz

RAM 3GB

InternalStorage 32GB

Touch-screen 10"capacitivehighsensitivityscreen

Camera-resolution 13MP

Peripherals Thefollowingperipheralshavebeenconnectedtothetablet:

Name Description Location

Microphonearray 6microphonering-array Atthetopoftherobot

Speaker 5Whifispeakers(x2) Atthesideofthemainbody

Features

Theperipheralscontainthefollowingspecifications:

Audio-detectionrange 360°

Echocancellation Supported(available)

Speechenhancement Supported(available)

Voicewake-up Supported(available)

Connectivity Jamescanconnecttootherdevicesusingthefollowingspecifications:

WIFI 2.4G/5GDualBand(802.11b/g/n)

4/5G Unsupported

Bluetooth BluetoothVersion4.0

Wifi specifications Thewifi-router(installedinthemainbodyoftherobot)hasthefollowingspecifications:

Chipset MT7628AN+MT7612E

Mainfrequency 580MHz

Wirelesstransmissionrate 1167Mbps

2.4GHzchannelselection 1-13

2.4GHzchannelbandwidthoptional 20M40M

5GHzchannelselection 36404448149153157161165

5GHzchannelbandwidthoptional 20M40M80M

SLAM TheSLAM-systeminthebaseoftherobothasthefollowingspecifications:

Lidar

Bumpers 2(atthesideofthebase)

Scanner 1(scanningtothefront)

Powerconnector 1(atthebackofthebase)

Powerbutton 1(atthebackofthebase)

Microswitches(1) 2(attheback)

IR-detector(1) 1(attheback)

Wheels OmnidirectionalTripodconfiguration

(1):Theseareneededtomaketherobotdockwiththechargingstation.

Lidar TheinstalledLidar-unithasthefollowingspecifications:

Item Unit Min Typical Max Comments

Distancerange Meter(m) 0.15 - 8 Basedonwhiteobjectswith70%reflectivity

Angularrange Degree 0 - 360

Item Unit Min Typical Max Comments

DistanceResolution

mm - <0.5 - <1.5meters

SampleFrequency

Hz 2000 8000 8010

SampleDuration Millisecond(ms) - 0.125 - -

ScanRate Hz 5 10 15 Therateisforaroundofscan.ThetypicalvalueismeasuredwhenRPLIDARtakes400samplesperscan.

Laserwavelength

Nanometer(nm) 775 785 795 InfraredLightBand

Laserpower Milliwatt(mW) - 3 5 Peakpower

Pulselength Microsecond(us)

60 87 90 -

Battery ThebatteryinstalledinJameshasthefollowingspecifications:

Type Lithium-Ion18650

Voltage 14.4V

Capacity 13Ah

Energy 187.2Wh

Interacting with James TheusercangiveJamesinstructionsoraskquestionsusingthefollowingmethods:

1. Voicecommands

2. Tablet

3. ZBOSControlApp

Voice Commands

Jamescanbecontrolledbyusingvoice-commands.

Jameswilllistentopre-programmedvoicecommandsafterthewakeword"OKJames"hasbeenunderstood.Standinfrontoftherobotforthebestresults.

Settings Thefollowingspeech-relatedsettingscanbefoundintheadvanced-sectionofthesettings.

1. Listentovoice-commands

2. Rotatetherobotwhenhotwordisrecognized

Indicator Themicrophoneatthebottomofthehome-screenonthetabletcanalsobeusedasanindicatortoseeifJamesislistening.

Notlistening Listening

Prerequisites for the voice commands Notallvoicecommandscanbeusedallofthetime,thefollowingconditionsmustbesetinordertouse(some)voice-commands.

1. Settingsoftherobot

Thesetting'Spokencommands'inthegeneralsettingsneedstobeturnedONbeforetherobotwillrespondtothewakeword"OKJames"andstartlistening.

If the option 'Spoken commands' is off, the option 'Rotate the robot when hotword is recognized' will be greyed out and unable to be changed.

2. Internet

Certainfeaturesrequireanactiveinternet-connectiontoretrievethelatestdataandtokeepup-to-date.

Forexample:

• Weather

• Verklizan

• Installedapps

3. VoIP

Inadditiontohavingaconnectiontotheinternet,astableconnectionisneededtomakecallsusingVoIP-services(theminimumbandwidthneededforaVoIP-callisbetween85and100kpbs).

ThesectionVoIP/SIPinthesettingshasbeencreatedtoentertheaccount-informationneededtocalltheVerklizanhelpcenter(oranyotherVoIP-service).ASIP-accountneedstoberegisteredatVerklizanbeforeanyVoIP-callstotheirhelp-centercanbemade.

Voice Commands Thefollowingis(anextractof)thelistofvoice-commands.

Command Actions taken by the robot

Callhelp TriggersanalarmatVerklizan.(1)(2)

Ineed/wanthelp

WhatisthedateoftodayWhatisthedate(today)

Therobotstatesthedateaccordingtolocationspecifications.

Whatyearisit? Therobotstatesthecurrentyear.

What’stheday?Whichdayarewetoday?

Therobotstatesthedayoftheweek.(e.g.Monday)

Whattimeisit?Howlateisit?

Therobotstatesthetimeashour+date.

Hello Therobotstatesaself-introduction.

Command Actions taken by the robot

Goodbye Therobotsaysgoodbye.

IntroduceyourselfWhoareyou

Therobotintroducesitself

Whatwilltheweatherbelikethismorning/afternoon/evening?

Therobotstatestheweatherforecastforthespecifiedtimeofday.

WhatistheweatherfortodayWhatistheweatherforecastfortoday

Therobotstatestheweatherforecastfortheday.

Whatwilltheweatherbelike(thedayafter)tomorrow Therobotstatestheweatherforecastforthespecifieddate.

Goto<Point-Of-Interest> TherobotwillmovetotheregisteredPOI(3).

Enable/disableoffermorehelpfeature Therobotwill(nolonger)statethemessage‘CanIhelpyouwithsomethingelse’.

(1):Thisoptionisonlyavailableforrobotswherethisoptionhasbeeninstalledandconfigured.

(2):ConfirmationisrequiredbeforethealarmwillbetriggeredandisonlyavailableifavalidSIP-andVoIPisconfiguredinthesettingsofJames.

(3):Thecorrectmapneedstobeloadedontherobot.

Advanced features Jamescanbefurthercustomizedsothefollowingoptionscanbeused:

1. Turntothesourceofthevoice

Jameswillturntothedirectionofthevoiceifthewake-wordhasbeenunderstoodandtheoption‘Rotatetherobotwhenhotwordisrecognized’isenabled.

2. Displaythecommandinthekiosk

Ifthekiosk-app(homescreen)isactive,therecognizedcommandwillbedisplayedonthetablet.

3. Startanactivitywhennoinputhasbeendetected

Jamescanstartanactivity(composition,movingtochargingstation,…)ifnoinputhasbeendetectedbytheuserforsometime.Thisactioncanthenbestoppedbyanyuser-interaction(speech,tappingthetablet,…)

Tablet ThetabletisthemaininterfaceforinteractingwithJamesforusingthemoreadvancedfeatures(e.g.startingcompositions,openingfoldersandapps,…)

Thekiosk-appwillalsofunctionasthehome-screenforthetablet.

Theappcontainsthefollowingsections:

1. Menu-bar

Atthetopofthescreen,thetitle-barisshown.Thiscomponentcontainsthesettingsandthecurrentbattery-level.Thiscomponentcanbeusedto:

o Editthesettingsofthekiosk-app

o Viewthecurrentbattery-level

o Movetherobottothe(nearest)chargingstation2. Content

Inthecenterofthescreen,thecontentofthecurrentkioskisshown(e.g.Multimedia,Applications,…)Thecontentofthekioskcanbechanged(quiteeasily)usingZBOSControlandfunctionsthesameasasmartphoneortablet.Simplytaptheicontoexecutethelinkedaction(showvideo,gotoPOI,startanapp,…)FormoreinformationonchangingtheKiosk-dataset,seethesection'KioskEditor'inZBOSControl.

3. Navigation

Ifafolderisopened,additionalnavigation-iconswillbeshowntonavigatetothepreviousfolderorbacktothemainscreen.

4. Listening

Atthebottomofthekiosk,amicrophone-iconisshown.Thisiconcanbeusedto:

o IndicateifJamesislistening

o TaptheicontomakeJamesstart/stoplistening

Notlistening Listening

1. Audio-controls

Ifmusicisplaying,thekiosk-screenwillnotbehidden.Instead,additionalcontrolwillbeshowntostoporpausethecurrentlyplayingmusic.

Thesecontrolswillbehiddenoncethemusicfinishedplaying.

Title-bar Thetitle-barisusedto:

• Openthesettingsforthekiosk(1)

• Showthebattery-level

• Movetherobottothe(nearest)chargingstation

Themiddleofthetitle-barisusedto:

• Showthetitleofthecurrentkioskorfolder

or

• Displaya(default)icon(ifnotitleisdefined).

Battery

Inthetop-rightcornerofthetitle-bar,thebattery-iconisshown.Tapthisicontodisplaythemenu,showingthecurrentbattery-levelandtheoptiontomoveJamestothenearestchargingstation.

Taptheoption'Gotochargingstation'todocktherobotwiththenearestchargingstation.(1)

The nearest charging station needs to be unoccupied and connected to the charger, otherwise James will not dock with it.

Content

Themainpartofthekiosk(2)containsalltheshortcutsto(folderscontaining)apps,video’s,websites,…Tocreateacustomdatasetwiththeitems,seethechapter'KioskEditor'forZBOS-Control.

Available types Themaincontent-screencancontainthefollowingitems:

Type Function

Folder Acontainerforothericons.

Application AnappinstalledonJameswillbelaunched.

Image AnimagestoredonJamesthatwillbedisplayeduntiltheusertouchesthescreen.

Video Avideo-filestoredonJamesthatwillbedisplayeduntiltheusertouchesthescreenorthecontentisfullyplayed.

Audio Amusic-filestoredonJamesthatwillbeplayedinthebackground.Thiswillalsoshowtheadditionalaudio-controlsinthebottom-rightcorner.

Composition AcompositionstoredonJamesthatwillbeplayed.

Website Awebsitethatwillbedisplayedinthemainkiosk.

Mqtt Amessagecanbespecifiedtobesentdirectlytothe(built-in)mqttservice.Thisfeatureis(currently)beingremodelledtoincorporatedomotica.

Type Function

Shortcut Alinktoanalreadyexistingiteminthekiosk(e.g.'Homescreen').

CallHelp AVoIP-callwillbestartedusingtheVoIP/SIP-settingsconfiguredontherobot.

Default Kiosk Thedefaultkiosk,installedoneveryZBOS-poweredrobotcontainssamplesofthecapabilitiesoftherobot.

Thecontentofthedefaultkioskisasfollows:

Features

Eachiconinthemainscreencanbecustomizedinbothcontentandstyling.

EachiconinthegridcancontainanicontofurtherhelpwithvisuallyidentifyingthecontentonJames.

Thisiconwillbeshowninthebottom-rightofthemainicon.=Settings

TaptheiconinthetoprightcornerofthekiosktoopentheoptionsforJames.Notethatsomeoptionscanbelockedbythesystemadministratortopreventunauthorizedaccess.

The settings page will be shown when tapping on any of the options shown above.

1. AboutTapthisoptiontodisplaythesysteminformationofJames(Installation,Battery,Network,…).

2. SettingsTapthisoptiontounlockandshowtheothersettings.

3. LanguageTapthisoptiontochangethedefaultdisplay-andspeech-languageforJames.

Only the 'About'- and 'Language'-pages do not require a PIN-code to change.

General Settings

ThefollowingoptionsareavailableintheGeneraltabofthesettings-page:

Adjustingthevolume

Selectingadataset

Selectingawifi-network

LinkingarobottoZBOSControlorCloud-system

SettingtheQuietHours

Adjusting the volume

Slidethehandletotherequiredpositiontosetthenewvolume-level.Tapoutsidethepopuptoapplythenewsettingforthevolume.

Selecting a dataset

Taponanavailabledatasettoshowthenewkiosk.(1)

To upload new/updated dataset, see the section 'Kiosk Editor' for ZBOS Control.

(1):Thecolor-schemeusedbythedatasetwillbeappliedimmediately.Thecontentofthedatasetwillonlybeshownoncethemainkiosk-screenisshownagain.

Selecting a wifi-network

TheWifi-pagecontainsthefollowingsettings:

Listofavailablewifi-networks

Currentstatusofthewifi-network(1)

Settingsforthehotspot(2)

Refreshthecurrentlist

Closethesettings

(1):Thenameofthecurrentlyconnectednetworkwillbeshownatthetopofthissection(2):Onlythepasswordforthehotspotcanbechanged.

List of available wifi-networks

Thelistofnetworksusesthefollowingicons:

Connectednetwork

Protectednetwork(1)

Knownnetwork,notconnected

Non-protectednetwork(open)

(1):OnlyWPA2-Personalnetworksaresupportedatthistime.

Tapanetworkinthelisttoenterthenecessarycredentials(1).Oncetherobotisconnectingtothenetwork,thestatusfortheconnectionwillbeupdatedevery10seconds.

If James won’t connect to a known network, try the following sequence: - Forget the network - Close the wifi-page - Open the wifi-page and enter the necessary credentials for the network again.

Current status of the wifi-network

Thecurrentstatusofthenetworkwillbeshown.Thecurrentlistofavailablestatusesare:

• ConnectedJamesisconnectedtothewifi-networkshownatthetopofthissection.

• DisconnectedJamesisn’tconnectedtoanywifi-network.

• ConnectingJamesistryingtoconnecttothenetwork(withtheenteredcredentials).

Settings for the hotspot Currently, only the password for the hotspot can be changed.

Taptheoption'Hotspot'inthesettings-pageforthewifitochangethepassword.

1.Tapthepassword-fieldtoenteranewpasswordforthewifi.

2.Taptheoption'Showpassword'toshoworhidereadablecharacters.

3.Tapconfirmtoapplythenewpassword(1).

(1):Thismaycausethehotspottobebrieflyunavailable.

Tapping outside the popup will close the window without saving the new password.

Refresh the current list

Tapthe'Refresh'-buttontoreloadthelistofavailablenetworks.

Close the settings

Tapthe'Close'-buttontoclosethewifi-settings.

Linking a robot to ZBOS Control or Cloud-system

Taptheoption'Linkrobottoaccount'toshowtheconnection-pageagain.

Setting the Quiet Hours

Thisoptionisnotimplementedatthistime.==Featuresettings

Taptheoption'Features'toshowadditional(optional)featuresforthemainKiosk-screen.

Showallinstalledapps(enabled)

Showsavedcompositions

Showsavedlocations

Enablechargingscreen

If the switch if turned to the right, the option is activated. This option is not always as clear when using custom color-schemes.

Show all installed apps

Taptheoption'Showallinstalledapps'inthelistof[Featuresettings]toshoworhideafolderinthekioskwithalltheinstalledapplicationsinthemainKiosk-screen(regardlessoftheselecteddataset).

Show saved compositions

Taptheoption'Showsavedcompositions'inthelistof[Featuresettings]toshoworhideafolderinthekioskwithallthecompositionsstoredonJames.

Show saved locations

Taptheoption'Showsavedlocations'inthelistof[Featuresettings]toshoworhideafolderinthekioskwithallthePOIsforthecurrentlyloadedmap.

Enable charging screen

Taptheoption'Showchargingscreen'inthelistof[Featuresettings]toshoworhidethescreensavereverytimeJamesisbooted.

The battery-level (1) will only be shown if the robot is charging (directly from the adapter of charging station). The option to leave the charging station (2) will only be shown if the robot is connected to a charging station. == Inactivity-page

Taptheoption'Inactivity'intheSettings-pagetoconfigurewhattherobotshoulddowhen/iftherobotisidling.

The term 'Idling' is used to describe when the robot is showing the main kiosk and not detecting any input. If an app is running, or the settings-page is open, the robot isn’t 'idle'.

Onthispage,theusercan:

-Enable/Disabletheinactivity-Setthetimeuntilactionisstarted-Setthewake-upoptions-Configuretheinactivity-action-RespectQuietHours

Enable/Disable the inactivity

Taptheoption'Enableinactivityactions'toconfigureiftherobotshoulddosomethingwhennoinputhasbeendetectedfortoolong.Bydefault,thisoptionissettoOFF.

Set the time until action is started

Taptheoption'Timeuntilinactive'toedithowlongtherobotshouldstayidlebeforetheactionwillstart.(From1-60minutes).

Scrollupordowntoselectanewvaluefromtheavailableoptionsortap+holdthetimer-valuetomanuallyenterthenumberofminutes.

Tap'Confirm'toapplythenewsetting.

Set the wake-up options

Taptheoption'Wakerobotwith'toconfigurewhichactionwilldetectwhentherobotshouldstopthesetaction.

-TouchIfset,therobotwillstoptheactionisthetouchscreenistapped.

-FaceIfset,therobotwillstoptheactionifahumanfaceisdetectedinthecamera.

-SpeechIfset,therobotwillstoptheactionifthewake-wordhasbeendetected(1).

Tap'Confirm'toapplythenewsetting.

(1):Iftheoption'Spokencommands'isenabledinthe'Advancedsettings'.

Configure the inactivity-action

Todefineanaction,thefollowingstepsarerequired:

• Selectatypeofaction(e.g.GotoPOIorstartacomposition

• Selectthecorrectparameter(e.g.nameofthePOI/composition)(1)

(1):Onlyiftheactioncanbefurtherconfigured.Theoption'Gotoscreensaver'can’tbeconfiguredforinstance.

Select the type of action

Taptheoption'Whattodowheninactive'todefinethetypeofaction(1)therobotshouldtakewhenitisidlefortoolong.

Taptheoption'Confirm'toapplythesetting.

Select a parameter

Shouldfurtherconfigurationberequired(e.g.selectingwhichcompositionshouldbestarted,whichPOItherobotshouldmoveto,…),additionalfieldswillbeshownbelow.Theseoptionswillbegenerateddynamically,

basedonthetypeofactionthathasbeenselected.

Tapanoptioninthelisttoselectthecompatibledataandlinkittothesetaction.

Onlyifacompositionisselectedwilltheadditionaloption'Shouldcompositionkeeprepeating'beshown.

Tapthisoptiontorepeatthecompositionuntilawake-up-actionhasbeendetected.

Respect Quiet Hours This option is currently in development, and is used purely as a placeholder. == Domotics

This option is currently being developed, and cannot be customized by the end-user at this time. == Advanced settings

These options should only be used by experienced personnel.

Theadvancedsettingscanbeusedto:

-Restarttherobotsoftware-OpenthesettingsfortheAndroid-system-Restartthespeechsoftware-Performamanualsoftwareupdate-Re-runtheinitialsetup-Togglelisteningtothewakeword-Toggleturningtherobottotheuser-Toggleuploadingerror-logs

Restart the robot software This option has been provided for troubleshooting-purposes and should not be used lightly.

After tapping this option, leave the robot alone until it says: 'Hello, I am ready for use'. If the robot isn’t saying anything, or the language will not change to a specified installed language, tap the option 'Restart speech software' instead.

Taptheoption'Restartrobotsoftware'toreboottheRIL-softwareoftherobot(NOTthekioskorthespeech-engine).RIListhelayerofsoftwarebetweentheAndroid-OS,theSLAM-systemontherobotandtheOSoftherobot-systemprovidedbythesupplier.

This does not equate to rebooting the robot, should this not solve any issues, fully reboot the robot before contacting our support-team.

Open the settings for the Android-system Doing this without contacting ZoraBots voids the warranty.

Taptheoption'OpenAndroidsettings'toopenthesettingsfortheAndroid-system.ThiswillopenthesettingsfortheAndroid-systemfortherobot.

On a James-robot, the wifi for the native Android-system needs to be turned OFF. This function has been replaced by the RIL-interface of ZoraBots and may cause conflicts when connecting to the robot.

Restart the speech software This option has been provided for troubleshooting-purposes and should not be used lightly.

If no audio is heard, kindly check the volume-setting first.

Taptheoption'Restartspeechsoftware'torestartthespeech-engineIFtherobotshouldnolongerspeakorlistentovoice-commands.

This does not equate to rebooting the robot, should this not solve any issues, fully reboot the robot before contacting our support-team.

Perform a manual software update An active internet-connection is required to verify if updates are available.

Taptheoption'Startmanualsoftwareupdate'toupdatethesoftwareoftherobot.

ZoraBotsprovidesupdatesforthefollowingservices:ZoraBotsSurvey,ZoraBotsModuleLauncher,UptodownAppStore,KioskandZoraBotsFaceRecognition.

Only one app can be updated at a time. To update the robot fully, keep tapping the option for manual updates until the robot states 'Software update done'.

Re-run the initial setup

Taptheoption'Resetrobotsetup'tore-runtheInitialsetup.

If a wifi-connection is active, the wifi-page of the initial setup will not be shown.

Toggle listening to the wakeword

Ifthereisaroomwithalotofecho,orifthereislimitedspaceformanoeuvring,theoptionthathasJamesturntotheoriginofthesoundofthehotwordcanbeturnedoff.

Taptheoption'Spokencommands'tomaketherobotstart/stoplisteningtothewake-word(andtherebyvoice-commands)(1).

(1):IfthisoptionisON,Jameswillnotlistentovoice-commandswhiletherobotisturning.Onlyoncetherobotisfacingtheuserwilltherobotstartlisteningforpossiblevoice-commands.

This requires the speech-engine to reboot.

Toggle turning the robot to the user

Taptheoption'Rotatetherobotwhenhotwordisrecognized'tostart/stoptherobotturningtotheuserifthewakewordhasbeenrecognized.

This requires the speech-engine to reboot. This may cause the robot to not listen properly.

Toggle uploading error-logs

Taptheoption'UploadADBlogs'totoggleuploadinglogstoourcloud-basederror-loggingsystem.

These files are only used for troubleshooting purposes and do not contain explicit personal information.

VoIP / SIP

A valid SIP-service provider needs to supply the required credentials. ZoraBots cannot be held accountable for any service provided by external third-parties.

Taptheoption'VoIP/SIP'toshowtheconfigurationoptionsfortheVoIP-settings.

This option is only used by the 'Call for help' function. This function can be linked to the button at the top of James or in the kiosk, but by default, this function is not linked.

Onthispagetheusercan:

-ToggletheVoIPonoroff-EnterthesettingsfortheVoIP

Toggle the VoIP on or off

Taptheoption'VoIP/SIPenabled'toenableordisabletheaccountusedbythe'Callforhelp'-featureofJames.

Enter the settings for the VoIP

Enterthecredentials-providedbyasupportcallcenter(e.g.Verklizan)-intherequiredfields.

Security

Topreventanyrandompersonchangingthesettingsoftherobot,thesettingsforthekioskcanbelocked(andunlocked)bysettingaPIN-code.

ZoraBots is NOT responsible for keeping track of the PIN-code(s) of the robot. Make sure the PIN-code is securely stored and/or memorized.

Taptheoption'Security'inthesettingstodisplaytheSecurity-page.Onthispage,thefollowingactionsareavailable:

-CreateaPIN-code-AlterthePIN-code-RemovethePIN-code-Lockthesettings(1).

(1):(ONLYifaPINcodehasbeenset)

Create a PIN-code

Taptheoption'Changekiosksettingspassword'tocreateanewPIN-codeIFNoneiscurrentlyset.

AgreetothesecuritydisclaimerandtaptheOK-buttontocontinuewithsettingaPIN-code.

UsethefollowingsequencetocreatethePIN-codeforthekiosk:

.EnterthenewPIN-code..ConfirmthenewPIN-code.

ThePIN-codehasbeencreated.

Alter the PIN-code

Taptheoption'Changekiosksettingspassword'tochangethecurrentPIN-code.

UsethefollowingsequencetochangethePINcodeforthekiosk:

.EnterthecurrentPIN-code..EnterthenewPIN-code..ConfirmthenewPIN-code.

ThePIN-codehasbeenchanged.

Remove the PIN-code

Taptheoption'Removesettingspassword'toremovethePIN-code.

NOTE:ThisoptionwillbeavailableifaPIN-codeisset.

This function can also be used from ZBOS Control.

Lock the settings

A PIN-code must be set before this option is available.

Taptheoption'Lockkiosksettings'totogglethelockedstateofthesettingsinthekiosk.

IfthisoptionisON,thePIN-codemustbeenteredbeforethesettingscanbeopened.Otherwise,thesettingscanbealteredwithoutenteringaPIN-code.

This function can also be used from ZBOS Control. == Language settings

Thelanguagesettingscanbechangedatanytime,regardlessofthePIN-codesecurity-setting.

Taptheoption'Language'intheKioskorselecttheoption'Language'inthesettingstodisplaytheoptionsforthedisplay-andspeech-languages.

Onthispage,theusercan:

-Changethedisplay-language-Changethespeech-language(1).

(1):ThisalsodeterminesthelanguageJameswilllistento.

Change the display-language

Taptheoption'Selectkiosklanguage'tochangethelanguageinwhichthekioskisdisplayed.

Taponeoftheavailablelanguagesinthechangethedisplayofthekiosk.

Change the speech-language

Taptheoption'Selectspeechlanguage'tochangethelanguageJamesspeaksandlistensto.

Taponeoftheavailablelanguagesinthechangethedisplayofthekiosk.

This requires the speech-engine to be rebooted. == Apps

#

Taptheoption'Apps'inthemenutoshowtheoptionsfortheinstalledapps.

Onthispage,theusercan:

-Opentheappstore

Open the app store The app 'Uptodown App Store' needs to be installed before this feature will open said app.

Taptheoption'OpenAppStore'toopenthedefaultappstore.(1)

(1):Currently,theonlyappstoreavailableforJamesistheUptodownAppStore.

ZBOS Control PleaserefertotheZBOSControlmanualonthezoracloud-website.

Safety ThischapterdescribesthesafetyprecautionsthatshouldbetakenwhenusingJames.

Charging station Thefollowingsetupshouldbeusedtoconnectthechargingstationtothepowergrid:

Insert the power adapter into the power outlet before connecting the charging station to the power adapter.

Makesurethereisatleast40cmoneachsideofthechargingstationand1minfrontofit.

Thefollowingprecautionsmustbetakenwhensettingupthechargingstation:

• Chargingstationmustbestable.

Thechargingstationmustbeplacedonalevelfloor,withstraightbaseboards(±10cm).

Incorrect Incorrect Correct

• DoNOTexposethebasestationtodirectsunlight.Thismaycausetherobottobeunabletofindthechargingstation.

• Makesuretherobotcanclearlyseetheeyeontopofthechargingstation.

Theeyeontopofthechargingstationneedstobespottedbytherobottofindthechargingstation.Incasethesocketisontheothersideofthechargingstation,makesurethecableisbehindthesensorontopofthechargingstation.

Safety guidelines

General precautions James is not a toy, do not leave children (<8 years) unattended with the robot.

• Donotspillwaterorotherfluidsontherobot.Thismaycauseashortintheinternalcircuitry,andcompletelydisabletherobot.

• Donotmovetherobotbyhandwhileitison.ThismaycausetheoperationsoftheLIDAR-detectionsystemtofailormalfunction.AlwaysturntherobotOFFbeforemovingtherobotbyhand.

DonotplaceJamesdirectlynexttoaradiatororotherheatsources.

Indooruseonly.

Operatingtemperaturebetween5°Cand35°C.

Operatinghumiditylevelbetween20%and80%.

Pinching hazards Donottouchthefollowingzonesunlesstherobotisturnedoff:

Withintheindicatedzone,yourfingersorhandmaygetstuckiftherobotisinoperation.

Lithium-Ion battery

Thecells/batteriesshouldnotbeshortcircuited,punctured,incinerated,crushed,immersedinwater,over-discharged,orexposedtotemperaturesabovethedeclaredoperationtemperaturerangeofthecellorbattery.

Riskoffireorexplosionmayoccurintheaboveconditionofabuse.Incaseofafirewiththebatteries,donotusewatertoextinguishit,useafoamorCO2extinguisher.

Disposal

Pleasefollowyourlocalregulationanddonotdisposeofthisproductwitheverydayhouseholdwaste.Thecorrectdisposalofyouroldproductwillhelptheenvironmentandhumanhealth.

Cleaning the robot Beforecleaningtherobot,makesureitisturnedoffandnotpluggedintothepowergrid(chargingstationorotherwise).ONLYwhentherobotiscompletelydry,placeitonthechargingstationandturnitbackon.

Cleaning the tablet-screen

Tocleanthescreenonthetablet,useasoft,lint-freecloth,preferablymicrofibercloth.Neveruseapapertowelorotherpaper-basedtowelsastheycanleavescratchesonthescreen.Forfingerprintsmudges,dust,andlint,wipethescreengentlyusingadrymicrofibercloth.

Formorestubborncontaminantsorstains,lightlydampenasectionofamicrofiberclothwithwaterandgentlywipethescreen,thengooveritagainwithadrysectionoftheclothtowipeawayanymoisture.Avoidgettingmoistureinanyopeningslikethespeakerormicrophone.Ifthestainremains,youcanalsotryusingamildsoap-and-watersolution.

Cleaning the plastic surfaces of the robot Makesurenowatercanleakintotherobot(i.e.baseoftherobot,microphones,speakers,…).Useadrymicrofiberclothtogentlycleanthehard-plasticsurfacesanduseaslightlymoistcloth(withgeneral,nonabrasivecleaningagentifneeded)tocleanharderstains.

Contact and legal notices WesincerelyhopeJameswillprovideavaluableservicetoyourhomeorbusiness.Hopefullyyouwillcontinuetoprovideuswiththedesiredfeaturesorbugswhichoccurredintheworkplace,sowecankeepimprovingandexpandingtheproduct.

Incaseyouneedtocontactus,pleaseusethecontact-informationbelow.

Website https://zorabots.com/index.php/en/contact

Ticketing https://zorabots.freshdesk.com

E-mail support@zorabots.com

Telephone +3259200311

Address Archimedesstraat178400OostendeBelgium

Legal Notices • AndroidandGooglePlayaretrademarksofGoogleLLC.

• AppStoreisaservicemarkofAppleInc.

• iOSisatrademarkorregisteredtrademarkofCiscointheU.S.andothercountriesandisusedunderlicense.

Last updated 2019-11-12 13:40:45 +0100