1. Bruno Dias | Fbio Ferreira | Fiona ODriscoll | Paulo Correia PEOPLE & ORGANIZATIONS

2. The Man Born in November 19, 1935, in Peabody, Massachusetts; His mother was very important in building his self- confidence [My mother] always felt I could do anything. It was my mother who trained me, taught me the facts of life; Received his degree in Chemical Engineering in 1957 and completed his PhD in 1960; 3. The Man 1960: joined GE has a junior engineer; 1963: a chemical factory exploded and Welch had one of his biggest learning experiences. 1968: promoted to general manager of the plastics division (the youngest ever, at the age of 32); 1971: promoted to run the entire chemical metallurgical division; 1973: promoted to group manager, overseeing several divisions worth $2 billion; 1980: became GEs CEO; 4. Neutron Jack Toughest boss in America [Fortune Magazine] Not only could anyone have run GE in the 1990s, [his] dog could have run GE... [Jeffrey Immelt, successor to Jack Welch] So whats all the fuss about? 5. GE Before Welch Founded by Thomas Edison in 1889 One of the original 12 companies of Dow Jones Industrial Average (DJIA) Its mission was to explore all the possibilities of electrical devices Had revenues of $26.8 billion in 1980 6. GE The Welch Era Increase of almost $130 billion in assets; Increase of $27 billion in consolidated revenues; Stock rose from $12 billion to $58 billion during the eighties (from 11th to 2nd in value); 7. M&A Flattening pyramid Divestures Reduction of Staff Union relations Differentiation Rewards Management Development HARDWARESOFTWARE 8. A new boss in town 9. Mission and Values Differentiation Leadership People Management Change 10. Mission and Values Moment of companys leadership definition. Inspires workers and makes them feel part of something big and important. Points the direction a company should take to obtain profit. Mission: Responsibility: Management Vision must be communicated in every opportunity managers have to do so 11. Mission and Values Values Path that leads to the goal: winning. Company has to reward those who follow the values, and punish those who dont. External factors must not influence the management decision regarding employees that doesnt follow the organizations Values Responsibility: Management 12. Mission and Values Differentiation Leadership People Management Change 13. Differentiation Nurture the strong, let go the weak. 20% 70% 10% 14. Differentiation Positive, rewards those who deserve it Fair, promotes teamwork Effective, holds the more talented people in the company, in a transparent, fair and quick way Constant feedback is key to implement an effective differentiation mechanism in the company Clarifies the business and makes it work in all aspects 15. SYSTEMS THAT DONT PROMOTE MERIT WILL EVENTUALLY AUTO-DESTROY THEMSELVES Differentiation 16. Mission and Values Differentiation Leadership People Management Change 17. Leadership ONE OF THE PARADOXES OF LEADERSHIP IS KNOWING HOW TO MANAGE SHORT-TERM WHILE THINKING LONG-TERM 18. Simplicity Speed Self Confidence Welch always encouraged his employees to do more, in a way to be like him Leadership 19. LEADERS ARENT JUST BORN THEY ARE MADE. 20. Welchs 4 Es of Leadership Energy People who move at 95 miles-per-hour in a 55 mile-per-hour world; Energizers Know how to spark others to perform Edge Those who know how to make the really difficult decisions Execute The key to the entire model. Recognize that activity and productivity are not the same and are capable of converting energy and edge into action and results. 21. 8 Leadership Principles: 1) Improve the level of their team 2) Assure their team live the vision 3) Transmit energy, optimism 4) Establish confidence with transparency 5) Take unpopular decisions; follow intuition 6) Investigate and incentive with curiosity 7) Encourage risk taking and continuous learning 8) Celebrate: creates positive energy, recognition environment, and makes their team feel victorious 22. Leadership BEFORE BEING A LEADER, SUCCESS IS RELATED TO PERSONAL DEVELOPMENT. AS A LEADER, SUCCESS IS RELATED TO DEVELOPMENT OF OTHERS 23. Mission and Values Differentiation Leadership People Management Change 24. People Management 5Secrets - Making sure your team members: 1. Work together 2. Constantly improve their performance 3. Feel motivated 4. Continue working at the company 5. Grow and develop as leaders 25. Mission and Values Differentiation Leadership People Management Change 26. Change A COMPANY CAN BOOST PRODUCTIVITY BY RESTRUCTURING, REMOVING BUREAUCRACY AND DOWNSIZING, BUT IT CANNOT SUSTAIN HIGH PRODUCTIVITY WITHOUT CULTURAL CHANGE. . . 27. Change Change Management Habit of Change 4practices for change management: 1) Associate each change to a clear objective and purpose; 2) Exclusively recruit people that believe and implement change; 3) Identify and let go change averse workers; 4) Search for business opportunities in the most unpredictable events. 28. PRODUCTIVITY IS LIMITLESS, ITS AS BIG AS YOUR DREAMS ARE 29. Manager of the Century Fortune Magazine 1999 30. Jack Welch the Legacy In his 21 years as CEO, Jack transformed GE into the world's most admired and successful company with his innovative management techniques. Revenues grew five-fold from $25 billion to $130 billion Income grew ten-fold, from $1.5 billion to $15 billion The company's market capitalization had a 30-fold increase of more than $400 billion 31. And Jacks Spirit continues 32. Toughest Boss in America Fortune Magazine 1984 The legendary chairman of GE, the take-no-prisoners tough guy who gets results at any cost, becomes human. His slight stutter, a handicap that has bedeviled him since childhood, makes him oddly vulnerable. The students see all of Jack here: the management theorist, strategic thinker, business teacher, and corporate icon who made it to the top despite his working-class background. No one leaves the room untouched. Business Week, 1998 Jack Welch The Contradiction Everyone, from secretaries to chauffeurs to factory workers, calls him Jack. We're pebbles in an ocean, but he knows about us, says Brian Nailor, a marketing manager. ''He's able to get people to give more of themselves because of who he is. He wasn't born with a silver spoon in his mouth. He got himself out of the pile. '' 33. Welch vs. Other Leaders Tough Love Father figure Sharing vision Empowering people Incomplete Leader Company culture 34. Conclusion He wasn't born with a silver spoon in his mouthHe got himself out of the pile. One of the world's most respected and celebrated CEOs: Known for his unmatched track record of success Enormous love of people, Fierce passion for winning, Unbridled desire to change the world for the better using his unique management practices - The Welch Way. His achievements are considered epic, and as a result, thousands of companies around the world have adopted the Welch Way 35. Jack Welch: Destined to Succeed! Restructuring the company Flat Organization Flexible Habit of change Creating a culture Differentiation, Risk taking, Learning with mistakes Induce the change habit Becoming Leader in all segments: winning 36. Jack Welch: Destined to Succeed! Sharing the company vision Mission and Values Communicate, Communicate, Communicate Surround himself with the best Allowing people to grow Coaching & Feedback Reward their success Control your destiny, or someone else will 37. LIFE IS ALL ABOUT WINNING