iWare Logic, An Oracle Gold Partner.
Transcript of iWare Logic, An Oracle Gold Partner.
8/9/2019 iWare Logic, An Oracle Gold Partner.
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enabling eBusiness
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iWare Logic Technologies www.iwarelogic.com
Index
iWare Logic company profile
iWare Logic capabilities and services
± Oracle EBusiness Suite
± Oracle DBA and Apps DBA remote and onsite
± Oracle BI, OBIEE\ Siebel Analytics, Discoverer
± Oracle APEX custom development and support
± Siebel CRM
± Oracle Siebel CRM On Demand
± PeopleSoft, JD Edwards EnterpriseOne
iWare Logic Value Proposition
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iWare Logic Technologies www.iwarelogic.com
iWare Logic
iWare Logic is an Enterprise Business Application Servicescompany specializing in Oracle applications and technologyincluding ± Oracle eBusiness Suite
±
Oracle DBA and Apps DBA remote and onsite ± Oracle BI, OBIEE, OBISE
± PeopleSoft
± JD Edwards EnterpriseOne
± Siebel,
± Oracle Siebel CRM On Demand
± Oracle APEX We provide expertise to our customers in the efforts to
implement and support Oracle's enterprise businessapplications and technologies
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iWare Logic Technologies www.iwarelogic.com
Enterprise Business Application Services company specializing
Oracle Applications and Technologies
Enterprise Application Integration (EAI)
Oracle middleware
SUPPLIER ENTERPRISE CUSTOMER
ERP ± Enterprise Resource Planning, SCM ± Supply Chain Management, CRM ± Customer Relationship Management,SRM ± Supplier Relationship Management
SRM/SCM
Oracle
ERP
Oracle, PeopleSoft, JD EdwardsEnterpriseOne
CRM
Siebel, Oracle CRM,PeopleSoft, CRMOD
Business Intelligence (BI)
Oracle BI Enterprise Edition, Discoverer, BI Publisher
Human Capital Management (HCM)
Oracle HR, PeopleSoft HR
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iWare Logic Technologies www.iwarelogic.com
Certification and Partnership of iWare Logic
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iWare Logic Technologies www.iwarelogic.com
iWare Logic¶s Spread
USA
FranceUK
SpainGermany
CameroonNigeriaSouth AfricaZambiaGhanaTanzaniaEgypt
BahrainUAESaudiArabiaQatar
IndiaSingaporeHong KongPhilippinesAustraliaNew Zealand
iWare Logic is apart of
This company hasdelivered projectsacross the globe.
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iWare Logic Technologies www.iwarelogic.com
iWare Logic Service Offerings
We offer following services in Oracle Applications and
Technologies
± Consulting
Functional and Technical
± Outsourcing
Implementation, Upgrade, Application Administration,
Data Base Administration, Testing, Support and Staff
Augmentation
± Training
Delivery, User Adoption Services, Content
development, Custom Solution
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Oracle
EBS
Oracle DB
& APEX
Siebel/
OBI EE
PeopleSoft,
JD Edwards
iWare Logic Service Offerings
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iWare Logic Technologies www.iwarelogic.com
Oracle DBA Capabilities
Backup, Restore, Clone ± Creating Backup and Recovery Processes
± Applying best practices Database activities.
Performance Management ± Proactive monitoring and activities for better performance.
±Help in identifying the Resource Hungry programs
Oracle database management ± Core Database and ERP databases
Management ± Installation, bug fixing, patching
± Oracle database upgrade
± Configuration of the software
± Cross Platform Migration
Advanced Management ± Standby Database
± Real Application Cluster (RAC)
± RMAN
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iWare Logic Technologies www.iwarelogic.com
Oracle DBA Services
We have highly experienced Oracle DBA and Apps DBAteam and we offer a range of Onsite and Remote Oracle DBAsupport and services, ± Installations, Configurations
±
Migrations ± Upgrades
± Onsite Support
± Remote Database Support
± AMC (Annual Maintenance Contracts)
± Performance Tuning
±Best Practices Implementations
± Database Audits and Recommendations.
± Integrations with different software
± Recoveries
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iWare Logic Technologies www.iwarelogic.com
Oracle Apps DBA Support
Our DBA team provides support for global E-Business Suitecustomers including: ± Performance tuning
± Clones and cloning automation
± Implementations, upgrades (releases 11.0, 11i, and R12)
± Patching
± Change management
± Core development (XML Publisher, Workflow, Concurrent Managers)
± Capacity and maintenance planning
± Team of Functional and Technical Consultants available to supportOracle Apps specific issues and solutions
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iWare Logic Technologies www.iwarelogic.com
Remote Oracle DBA support
Using Secured VPN Connection.
Using tested and certified tools like Toad, putty
Detailed documentation of the activities and logs.
With help of ITIL best practices
Primary DBA is assigned along with a backup
Single point of contact for all technical concerns Primary and backup DBAs provide ³second set of eyes´
DBA team provides collective intelligence gathered from supporting many client issues
Clear SLA¶s
Maintenance routinely performed through the use of proactive monitoring tools and best practices
Patching and cloning are done during ³best time´ for clients through global supportteams
Technology upgrades are done as part of contract
Remote DBA can free up your staff¶s time for strategic projects
Services are shared, which lowers your TCO
Savings of 30-50% can be generated through shared managed services
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iWare Logic Technologies www.iwarelogic.com
Oracle EBusiness Suite
Oracle E Business Suite Expertise
± Financials, Supply Chain, HRMS, CRM
Oracle E Business Suite Skills ± Functional, Technical, Apps DBA
Services
± Implementation Consultancy, Customization, Upgrade,
Support, Testing, Training
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iWare Logic Technologies www.iwarelogic.com
Siebel CRM
Siebel CRM Expertise
± Siebel Enterprise as well as Oracle Siebel CRM OnDemand
Siebel Skills ± Siebel Configuration, Siebel Scripting, Siebel Work Flow,
Reporting, EIM, EAI, Testing
Services
± Implementation Consultancy, Configuration, Reporting,Upgrade, Support, Testing, Training
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iWare Logic Technologies www.iwarelogic.com
Oracle Siebel CRM On Demand
iWare Logic is a specialized partner for implementing Oracle Siebel
CRM On Demand
We have a team of Certified Oracle CRM On Demand consultants and
well defined process expertise to help our clients get the most out of
CRM
Our Siebel On-demand team has a good exposure in the following area:
± Implementing & administering Easy-to-use subscription-based CRM for
sales, service, marketing, and contact-center operations.
± Creating Interactive dashboards and advanced analytics for real-time insight
and historical analysis
± Using Prebuilt integrations and flexible Web Services to help you integrateyour business processes
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iWare Logic Technologies www.iwarelogic.com
OBIEE
OBIEE\ Siebel Analytics expertise
± Oracle BI Presentation Services, Oracle BI Server Administration, Data Warehousing
OBIEE Skills ± Reports/Dashboards, Repositories, ETL, Oracle BI
Publisher
Services
± Implementation Consultancy, Configuration, Reporting,Upgrade, Support, Testing, Training
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iWare Logic Technologies www.iwarelogic.com
PeopleSoft
PeopleSoft Expertise
± HRMS, CRM, FSCM, Campus Solutions
PeopleSoft Skills
± PeopleSoft HRMS, PeopleSoft FSCM, Campus Solutions,
PeopleSoft CRM
± PeopleTools, PeopleCode, Application Engine, SQR «
Services
± Trainings, Support, Staff Augmentation
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iWare Logic Technologies www.iwarelogic.com
JD Edwards EanterpriseOne
JD Edwards EnterpriseOne Expertise
± Distribution, Manufacturing, Finance, HRMS, CRM
JD Edwards EnterpriseOne Skills
± Functional
Distribution, Manufacturing, Finance, HRMS, CRM,
Transportation Management
Services
± Trainings, Support, Staff Augmentation
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iWare Logic Technologies www.iwarelogic.com
Training, Education, UAS
Training ± Delivery
Oracle Approved Instructor lead trainings
OAEC
± User Adoption Services Training needs assessments
Educates sponsors on the new technology
Accelerate adoption across all user communities Reduce resistance to change
± Content Custom content development
± for end user training
± Process documentation creation
± Standard operating procedures
± Custom Solution Oracle Tutor, UPK, Siebel Sim Builder
iWare Logic has delivered trainings in New Zealand, Australia, Singapore, Hong Kong,
Philippines, UAE, Saudi Arabia, India, Egypt, South Af rica, Nigeria, Ghana, Tanzania
and Zambia etc
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iWare Logic Technologies www.iwarelogic.com
Oracle EBusiness Suite Case Studies
Project 1: Oracle EBusiness Suite upgrade from 11i to R12 for
a multinational company, manufacturing advanced engineering
products
Project 2: Oracle EBusiness Suite production support andApps Database Administration
Project 3: Integration of Oracle Financials and expense
management system Concur
Project 4: Oracle SCM testing of complete O2C global
implementation
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iWare Logic Technologies www.iwarelogic.com
Siebel Case Study
Project 1: Upgrade Siebel Applications from 7.5 version to 8.0 version. TheClient is financial services. This project had both Offshore and Onsitecomponents, where co-ordination and maintenance is taken care byOnsite. All development in enhancements and support is given fromoffshore. Offshore part was handled by Vyomlabs team along with Clientteam. The Team took care of the upgrade, testing & Support.
Project 2: Migrating reports to OBIEE Platform. The Client is a globalTelecom company. A very high level of analysis and reporting tools arerequired for voluminous data the client has decided to move to an efficientreporting tool which is Oracle Business Intelligence. We understood thecurrent reporting tool being used (Here Brio Intelligence). Migrated the
current reports to OBIEE platform. Task completed by the OBIEE offshoreteam.
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iWare Logic Technologies www.iwarelogic.com
iWare Logic Value Proposition
iWare Logic offers significant expertise in areas where offshore team canequip the Oracle Applications and Technologies onsite team
It can augment with the skills needed to effectively manage, configure,integrate, administer, and support the Oracle Applications and Technologiesimplementation project
On demand certified Oracle Applications and Technologies consultantsavailable ± Pool of inhouse Oracle Applications and Technologies certified professionals
Offshore setup and expertise needed for effective delivery Focused organization in Oracle Applications and Technologies Right size company to be agile for effective delivery capabilities Customized consulting services based on the needs of different phases in
Oracle Applications and Technologies Implementation Optimal costs Scalable
± Established model, processes, environment
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iWare Logic Technologies www.iwarelogic.com
Thank You
iWare Logic Technologies Pvt. Ltd.
Aditi Samruddhi,
Baner, Pune ,
India - 411045
Email: [email protected]
Website: www.iwarelogic.com