ISIS | 1000 - Avidresources.avid.com/.../attach/AvidISIS/AvidISIS_1000_Setup_Guide_v50.pdf · Legal...

ISIS | 1000Setup and Maintenance Guide

Version 5.0

Legal NoticesProduct specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.

This product may be protected by one or more U.S. and non-U.S patents. Details are available at www.avid.com/patents.

Part of the software embedded in this product is gSOAP software.

Portions created by gSOAP are Copyright (C) 2001-2004 Robert A. van Engelen, Genivia inc. All Rights Reserved.

THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This document is protected under copyright law. An authorized licensee of ISIS | 1000 may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for [product name]. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice.

Copyright © 2015 Avid Technology, Inc. and its licensors. All rights reserved.

The following disclaimer is required by Apple Computer, Inc.:APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:Copyright © 1988–1997 Sam Leffler Copyright © 1991–1997 Silicon Graphics, Inc.

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

The following disclaimer is required by the Independent JPEG Group:This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:Copyright (c) 1989 The Regents of the University of California. All rights reserved.

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Copyright (C) 1989, 1991 by Jef Poskanzer.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

Copyright 1995, Trinity College Computing Center. Written by David Chappell.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

http://www.avid.com/US/about-avid/legal-notices/patent-marking

Copyright 1996 Daniel Dardailler.

Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

Modifications Copyright 1999 Matt Koss, under the same license as above.

Copyright (c) 1991 by AT&T.

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Paradigm Matrix:Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:©1993–1998 Altura Software, Inc.

The following disclaimer is required by Interplay Entertainment Corp.:The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.

This product includes portions of the Alloy Look & Feel software from Incors GmbH.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/).

© DevelopMentor

This product may include the JCifs library, for which the following notice applies:JCifs © Copyright 2004, The JCIFS Project, is licensed under LGPL (http://jcifs.samba.org/). See the LGPL.txt file in the Third Party Software directory on the installation CD.

Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay.

Attn. Government User(s). Restricted Rights LegendU.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Ignite, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Beat Detective, Beauty Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Bruno, C|24, CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8, Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi 002, Digi 003, DigiBase, Digidesign, Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange, Do More, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase, Expander, ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core, HD Process, HDpack,

http://www.apache.org/

http://jcifs.samba.org/

Home-to-Hollywood, HYBRID, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, InGame, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, iS9, iS18, iS23, iS36, ISIS, IsoSync, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, MassivePack, Massive Pack Pro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MIDI I/O, Mix Rack, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, NewsVision, Nitris, NL3D, NLP, NSDOS, NSWIN, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Painterly Effects, Palladium, Personal Q, PET, Podcast Factory, PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools, Pro Tools|HD, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, ScriptSync, SecureProductionEnvironment, Serv|GT, Serv|LT, Shape-to-Shape, ShuttleCase, Sibelius, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, SubCap, Sundance, Sundance Digital, SurroundScope, Symphony, SYNC HD, SYNC I/O, Synchronic, SynchroScope, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, TimeLiner, Titansync, Titan, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, tools for storytellers, Transit, TransJammer, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Video the Web Way, VideoRAID, VideoSPACE, VTEM, Work-N-Play, Xdeck, X-Form, Xmon and XPAND! are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.

Apple, Macintosh, and Safari are either registered trademarks or trademarks of Apple Computer, Inc., registered in the U.S. and other countries. HP is a registered trademark of Hewlett-Packard Company. Intel is a registered trademark of Intel Corporation. Kingston is a registered trademarks of Kingston Technology Corporation. All other marks may be the property of their respective titleholders. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners.

Avid ISIS 1000 Setup and Maintenance Guide • Revised 10/8/15 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

i

Contents

Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Chapter 1 Avid ISIS 1000 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

ISIS 1000 Engine Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Media Pack and System Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Engine Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

ISIS 1000 Engine Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Storage Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

System Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Client Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Chapter 2 Connecting the Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Rack Mounting Guidelines and Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Mounting the Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Connecting Power to Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Supported Switches for ISIS 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Dell Networking N2024 Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Dell Networking N3024 Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

NETGEAR 10G Smart Switch (XS712T) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connecting the Engine to a Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Chapter 3 Software Installation and System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

System Setup Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

What is DNS? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

What is NTP? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Installing and Setting Up the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Registering the ISIS and Downloading the ISIS Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Configuring the Computer’s IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Installing the Software and Setting up the ISIS System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Creating the File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Binding the Media Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

ii

Chapter 4 Replacing Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Hardware Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Removing the Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Removing a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Replacing a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Power Supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Replacing a Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Replacing a Storage Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Replacing a Storage Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Replacing an Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Replacing a Network Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Chapter 5 Specifications and Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Physical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Electrical and Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Altitude and Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Shock, Vibration and Noise. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Uninterruptible Power Supply (UPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Supported Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Appendix 6 Safety and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Warnings and Cautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Proposition 65 Warning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Canadian Notice (Avis Canadien). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43


LED Safety Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

European Union Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Disposal of Waste Equipment by Users in the European Union. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Argentina Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Japan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46


Korean EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46


Taiwan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

iii

Using This Guide

The Avid ISIS | 1000® media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid® editing workstations.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

If You Need HelpIf you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

Symbol or Convention Meaning or Action

n A note provides important related information, reminders, recommendations, and strong suggestions.

c A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

w A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

> This symbol indicates menu commands (and subcommands) in the order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

(Windows), (Windows only), (Macintosh), or (Macintosh only)

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

Bold font Bold font is primarily used in task instructions to identify user interface items and keyboard sequences.

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font Courier Bold font identifies text that you type.

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Command+Option+C or Ctrl+drag.

| (pipe character) The pipe character is used in some Avid product names, such as Interplay | Production. In this document, the pipe is used in product names when they are in headings or at their first use in text.

Accessing the Online Documentation

iv

2. Check the latest information that might have become available after the documentation was published.

New information is available in the ReadMe file supplied in your Avid software installation kit as a PDF document and is also available online.

Always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view the online versions, visit the Knowledge Base at www.avid.com/US/support.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

Accessing the Online Documentation

The Avid online documentation contains all the product documentation in PDF format. You can access the documentation in the AvidISISDocumentation folder on the Avid installer kit. Download and install Acrobat Reader before you access the PDF documentation.

Avid Training ServicesAvid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/support and follow the Training links, or call Avid Sales at 800-949-AVID (800-949-2843).

http://www.avid.com/US/support

http://www.avid.com/US/support

http://www.avid.com/support

http://www.avid.com/support

1

1 Avid ISIS 1000 System Overview

The Avid system is a shared storage solution for acquisition, creative, distribution, and archive media workflows. Avid network storage systems are built for media and entertainment. They enable multiple clients to share, capture, play, and edit video and audio media.

Clients access ISIS 1000 systems through external switch connections. The ISIS 1000 Management Console provides workspace and system management functionality.

This chapter provides an overview of the Avid ISIS 1000 system and the basic function of each component. Other chapters in this guide describe how to install the system in a rack, connect the power and Ethernet cables, and configure the system.

The Avid ISIS 1000 consists of an Engine, containing one Storage Controller which runs the System Director; two power supply/cooling modules; one Media Pack (10 drives for data) and two system drives (SSDs). You can configure up to four ISIS 1000 Engines into a single ISIS shared storage system.

Engine

The Engine is a 2U chassis that contains the other system components.

Data passes between the Engine and clients through a switch connected to the Engine with one 10 Gb Ethernet connection. This connection provides clients access to the data on the media drives. 10 Gb Ethernet ports on both the switch and Engine require SFP+ transceivers. For instructions see “Connecting the Engine to a Switch” on page 19.

ISIS 1000 Engine Front

The front of the Engine has a removable bezel (not shown). Removing the bezel allows access to the drive slots. The ISIS 1000 Engine supports one Media Pack (10 drives) for media storage and two system drives. As shipped from Avid, the system drives occupy the first two slots in the Engine (0 and 1). Drive slot numbering is shown below.

Each drive can be removed and replaced separately with the power on.

Engine

2

Media Pack and System Drives

The data drives are supplied in Media Packs, 10 drives per pack, 2TB of storage capacity per drive. System drives (two per Engine) have 200GB capacity. The system drives are used by the System Director to store metadata, startup files, and other system files. Each drive is in a 3.5” carrier; do not remove the drive from the carrier. You can remove and replace a system drive or a Media Pack drive while the system is running.

The system drives typically occupy slots 0 and 1, and the Media Pack drives typically use slots 2 through 11 (see “ISIS 1000 Engine Front” on page 1).

You can distinguish between the types of drives as follows:

• System drives are labeled similar to the following, indicating the capacity (200GB), the letters SS for solid state, followed by a manufacturer serial number:

• Media Pack drives are labeled similar to the following, indicating the capacity (2TB), the abbreviation 7K2 indicating the drive speed (7200 rpm), followed by a manufacturer serial number:

System drives are physically 2.5” but are shipped in a 3.5” carrier, like the Media Pack drives.

The ISIS 1000 can run with one failed system drive, but Avid recommends replacing it as soon as possible. You can remove and replace a system drive while the system is running.

Engine

3

ISIS 1000 Media Pack and System Drives

The drives have a lock indicator and two LEDs that show the drive status, explained in the following figure and table.

Engine

4

c Leave failed drives in place until you have a replacement so you maintain the proper airflow. Obtain a replacement as soon as possible.

Engine Control Panel

The following figure shows the control panel on the ISIS 1000 Engine, to the left of drive slots 0, 4, and 8.

ISIS 1000 Engine Control Panel

The following table describes the Engine control panel features.

Media Pack Drive and System Drives

Callout Description Status

1 Locking window showing drive is locked Red when drive is locked

2 Locking window showing drive is unlocked Black when drive is unlocked

3 Power and activity LED Off—No power

Blinking—I/O activity

4 Fault and identify LED Blinking 1second on, 1 second off—To identify the drive

On—Drive failed

Engine

5

ISIS 1000 Engine Rear View

The following figure shows the rear of the ISIS 1000 Engine.

Engine Rear View Features

Storage Controller

The Storage Controller provides the software management functionality, including the embedded System Director. The Storage Controller is turned on when the power supplies are on. The following figure and table describe the Storage Controller features. Callouts in gray are not used, but are identified for reference.

Engine Control Panel

Callout Description Status/Purpose

1 Input/Mute Switch Used to set the LED display and to transition alarm states (depends on VPD setup).

2 System Power LED Green when system is on (operational).

Amber when system is in standby mode (not operational).

3 Module Fault LED Amber when there is a system hardware fault. In that case, another LED on the faulty component may be lit.

4 Logical Fault LED Amber when something other than the enclosure management system (usually a drive) fails.

5 Enclosure ID Display Displays the enclosure identification number (optional; useful with multiple enclosure systems)

Callout Description

1 764W power supply and cooling fan modules.

The left power supply is numbered 0, the right is numbered 1, in event and error messages.

2 Storage Controller

Engine

6

Storage Controller

Storage Controller Features

Callout Description Purpose

1 USB Connectors (Not used)

2 QSFP 10GbE Port Connects to a network switch. See “Supported Switches for ISIS 1000” on page 12.

3 Power/OK, Fault, and ID LEDs Power/OK: Green when the controller is operating correctly. Flashing green indicates a controller VPD error.

Fault: Amber when the controller has a fault.

ID: Blue when the controller is being identified.

4 POST LEDs Shows the boot progress of the x86 subsystem. If the controller fails to boot, the LEDs show the stage in which the error occurred.

5 Serial Port (Not used)

6 1 GbE Management Port; only the left port is enabled for use.

Connects to a laptop or other computer to install the ISIS software and initially configure the system. The port has the following LEDs:

Right side:

• Steady green: Link is active

• Flashing green: Network activity

Left side—Network speed:

• Yellow: 1000Mb/s

• Green: 100Mb/s

• Off: 10Mb/s

7 SAS Port (Not used)

Engine

7

System Director

The System Director maintains all information about the file system, but not the data in those files. The System Director is embedded on the Storage Controller of an ISIS 1000 Engine. Although each Engine of a multi-Engine ISIS storage system has the capability to run a System Director, there must be only one System Director in an ISIS storage system. The first Engine configured in a multi-Engine system runs the System Director for the entire system.

The System Director:

• Manages the metadata by storing directory information and file attributes.

• Provides a location to coordinate file access modes (read/write), file locking, range locking, performance data collection, logging, file lookup, and directory change tracking for client systems.

• Provides the following information to a client or storage system:

- Identity of all connected storage systems

- Information about the drives, power, cooling and Storage Controllers in the configuration

- Names of workspaces

- Lists of users and groups within the system

The System Director does not store client data (media files); these are stored on the Media Packs (drives) within the Engine. System Director metadata is mirrored on the system drives in the Engine.

System Directors, workgroup servers, and clients must all be synchronized with a common time of day. For information on setting the Network Time Protocol (NTP), see “Installing and Setting Up the System” on page 22.

Power Supplies

The power supplies are turned on when the power cord is plugged in and the power switch is on. The power supplies provide power and contain fans that cool the system.

The ISIS 1000 Engines need only one of the two power supplies to supply the needed power to function properly. You can remove and replace a power supply while the system is running if one fails.

Engine

8

ISIS 1000 (764W) Power Supply and Cooling Module Features

ISIS 1000 (764W) Power and Cooling Module Features

ISIS 1000 (764W) Power Supply and Cooling Module LEDs

Callout Description and Color

1 LEDs

2 Release Latch

Client Support

9

ISIS 1000 (764W) Power and Cooling Module LEDs

The LEDs on the 764W power/cooling module work in conjunction to indicate overall module status; in the following table, for each row, all the LEDs must be in the listed state for the definition to apply.

ISIS 1000 (764W) Power and Cooling Module LED States

c Leave failed power supply or cooling modules in place until you have a replacement so you maintain the proper airflow. Obtain a replacement as soon as possible.

Client Support

ISIS 1000 systems support up to 30 connected clients, 24 of which can be active at the same time. The clients connect to a switch through either a 1Gb or a 10 Gb connection, and the Engine connects to the switch using a 10 Gb connection. Through the switch, clients communicate with the ISIS system to create, modify, and read files.

A client uses mechanisms specific to its operating system to display, create, and delete files within the Avid shared storage network system. For example, when viewed from a Windows operating system, the client system sees a server containing many shares that can be mapped to drive letters.

For information on setting up clients to access the ISIS 1000 system, see the Avid Client Guide.

Callout Description and Color

1 AC Fail—Amber

2 Fan Fault—Amber

3 Power/Module OK—Green

4 DC Fail—Amber

n The bottom two LEDs, marked with battery icons, are not used.

AC Fail (Callout 1)

Fan Fault (Callout 2)

Power/Module OK (Callout 3)

DC Fail (Callout 4) Definition

n For readability, a series of dashes (---) means the LED is OFF.

--- --- --- --- No AC power on any PCM

On --- --- On No AC power on this PCM

--- --- On --- AC present; PCM OK

--- --- On On PCM fan speed is outside acceptable limits

--- On --- --- PCM fan has failed

On On --- On PCM fault (over temperature, over voltage, or over current)

--- --- Flashing --- Standby mode

Flashing Flashing --- Flashing PCM firmware download in progress

Cabling

10

Cabling

For a list of cables qualified with the Avid system, see “Supported Cabling” on page 40.

11

2 Connecting the Equipment

This chapter explains how to rack mount and connect the system hardware.

Rack Mounting Guidelines and Requirements

Avid recommends installing the ISIS 1000 in a rack, using the following guidelines:

• If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment might be greater than room ambient. Make sure the rack environment is compatible with the maximum ambient temperature (Tma) specified by the manufacturer.

• Avoid uneven mechanical loading.

• Make sure your rack enclosure is stable enough to prevent tipping over if using extending sliding rails.

• Follow the equipment nameplate ratings to avoid overloading the circuits.

• Maintain reliable grounding of rack-mounted equipment, especially regarding supply connections other than direct connections to the branch circuit (for example, power strips).

• Avid airflow is from the front of the enclosure to the rear. Make sure nothing blocks airflow to the front panel surface and the rear.

Avid recommends that you leave a 1U or half-U space between each piece of equipment mounted in the racks. This allows for better airflow and cable access, and helps stop vibration in any equipment being transferred to spaces above and below.

Avid recommends that you leave an 8 to 12 inch space empty beneath the lowest piece of equipment installed in the rack. This allows for better airflow and lowers the possibility of dust or dirt being picked up by the devices.

• For normal operation, maintain approximately 2 feet (0.6 meters) of open space in front of and behind the rack. This allows free access to the components in the rack for operating changes or adjustments. For service, maintain approximately 3 feet (1 meter) of open space in front of the rack and 2 feet (0.6 meters) of open space behind the rack. This allows for the removal of any component that needs to be replaced.

w To ensure the stability of the rack enclosure, install the heaviest equipment in the lower sections of the rack enclosure. Install lighter equipment in the middle and upper sections.

c For information about power specification and dimensions see “Specifications and Notices” on page 39.

Mounting the EngineThe ISIS 1000 Engine is designed for 19-inch (483-mm) rack configurations and requires two EIA rack units of rack space. The rack mount can accommodate racks with round, square, or threaded holes, sometimes called broadcast racks. Installation instructions are included on a decal located on the side of one of the bracket rails.

n Do not lift the Engine by the handles on the power supply units, cooling modules or Storage Controller – they are not designed to support the weight of the entire system.

Connecting Power to Equipment

12

w Avid recommends that two people lift the Engine, especially when installing in upper rack units.

To mount the ISIS 1000 Engine into the rack:

1. Install the mounting rails using the instructions on the attached label.

2. Slide the Engine onto the mounting rails and secure to the rack using the two supplied screws.

3. Remove the plastic end cap covers from the front of the Engine. (These cover the screws that secure the Engine to the rack in the absence of a bezel.)

4. Attach the bezel to the front of the Engine.

Connecting Power to Equipment

The Avid ISIS 1000 Engine includes two 10A power cables (North America standard), included in the shipping box. You might need to obtain power cords from your local reseller or support depot suitable for your locale.

Plug the power cords into the power supplies on the back of the Engine and then plug the other ends into power outlets on separate circuits. Turn on the power switches on the power supplies.

n The system takes a few minutes to perform some internal processes before the fans start running.

Supported Switches for ISIS 1000The following switches are supported for use with the ISIS 1000:

• Dell N2024

• Dell N3024, with version 6.0.0.7 or later switch firmware.

• NETGEAR XS712T

Purchase one of these switches from Avid or from your local vendor. Avid can provide the Dell N2024 and N3024 switches and the required connectors.

c You must connect the Engine to a supported switch. You cannot set up the Engine until then.

Dell Networking N2024 Switch

The Dell Networking N2024 switch uses Layer 3 features with integrated 10GbE uplinks, and supports 1GbE, 2x1GbE, 1x10GbE, and 2x10GbE connections to clients. One of the 10GbE connections must be to the Engine. As shipped from Avid, this switch includes:

• 24 RJ-45 10/100/1000Base-T auto-sensing full duplex ports

• Two integrated 10GbE SFP+ ports

• Two dedicated rear stacking ports (requires stacking cables; available from Avid in 0.5 and 1m lengths)

• One integrated power supply (100W AC)

To connect the ISIS 1000 to a Dell N2024, you will need one or the other of:

• An SFP+ 10GbE transceiver (SR, 850nm wavelength, up to 300m reach), for connecting an optical cable

• Dell Networking cable, SFP+ to SFP+, 10 GbE, copper twinaxial direct attach cable, available from Avid in 1m and 3m lengths

Supported Switches for ISIS 1000

13

Dell N2024 Switch — Front View

Dell N2024 Switch — Rear View

Dell Networking N3024 Switch

The Dell Networking N3024 switch uses Layer 2 and Layer 3 features, and supports to 1Gb, 2x1Gb, 1x10GbE, and 2x10GbE client connections. One of the 10GbE connections must be to the Engine. As shipped from Avid, this switch includes:

• 24 RJ-45 10/100/1000Base-T auto-sensing full duplex ports

• Two 1GbE SFP ports

• Two dedicated rear stacking ports (requires stacking cables; available from Avid in 0.5 and 1m lengths)

• Two 10GbE SFP+ ports

• Two integrated power supplies (200W AC each)

To connect the ISIS 1000 to a Dell N3024, you will need one or the other of:

• Dell Networking cable, SFP+ to SFP+ 10GbE copper twinaxial direct attach, available from Avid in 1m and 3m lengths

• An SFP+ 10GbE transceiver, (SR, 850nm wavelength, up to 300m reach)

Dell N2024 Switch Callouts Description

1 24 10/100/-T Ports

2 Console Port

3 SFP+ 10 GbE Ports

4 Stacking Port


14

Dell N3024 Switch — Front View

Dell N3024 Switch — Rear View

Customize the Uplink on the Dell Networking Switch

This section describes how to customize the Dell Networking switch configuration to uplink to your house network. The procedure in this section assumes the following:

• The Engine has been set up and the Avid ISIS software has been installed.

• The Avid ISIS is connected to the Dell Networking switch using the 10 Gb connection.

Network Setup Requirements

Obtain the following information from your corporate Information Technology (IT) department before you customize your Dell Networking uplink:

• Uplink IP address for Vlan or Port IP address/subnet mask ______.______.______.______ /_____ (slash notation for subnet mask)

• Vlan IP address for local subnet ______.______.______.______ /_____ (slash notation for subnet mask)

• Switch's default gateway Address ______.______.______.______

• (Optional) DHCP server (ip helper addresses)

- First: ______.______.______.______

- Second: ______.______.______.______

Dell N3024 Switch Callouts Description

1 Console Port

2 24 10/100/1000BASE-T Ports

3 1000BASE-SX Ports

4 SFP+ Ports

5 Stacking Port


15

• Static IP addresses for each Avid ISIS Engine; four IP addresses for the 1 Gb connections, one IP addresses per Engine for the 10 Gb connections)

• Port on a corporate network switch to connect the Dell Networking switch

Configure an Uplink Port on the Dell Networking N3024 Switch

After you have obtained the information previously listed for from your corporate administrator, configure the Dell Networking switch as follows.

To configure an uplink port on the switch:

1. hostname# configure

2. hostname(config)# interface gigabitethernet 1/0/24

3. hostname(config-if-gig1/0/24)# switchport mode trunk

4. hostname(config-if-gig1/0/24)# ip address 192.168.10.1 255.255.255.0

5. hostname(config-if-gig1/0/24)# exit

6. hostname(config)# exit

7. hostname# write

Changing the IP Address Associated with the VLAN

The Avid default Dell Networking switch configuration includes a VLAN with an IP address of 192.168.255.254/24. If this IP address conflicts with your corporate network, use the following procedure to reassign the IP address on the Dell Networking switch.

n You might also need to change the IP address on the ISIS 1000 Engine.

To change the IP Address of the VLAN on the N3024 Switch:

1. Use your terminal emulation or telnet into the switch.

2. Log in with the appropriate credentials.


4. hostname(config)# interface vlan 10

5. hostname(config-if-vlan10)# ip address 192.168.10.1 255.255.255.0

6. hostname(config-if-vlan10)# exit


8. hostname# write

To change the IP Address of the VLAN on the N2024 Switch:


2. Type en.

3. When prompted for a password, type avid.

4. Type conf.

5. Type int vlan 10.

6. Type ip address 192.168.10.2/24.


16

n The IP address replaces the default 192.168.255.254/24 IP address to 192.168.10.2/24. The 192.168.10.2/24 is an example; assign an address that does not conflict with your network.

7. Type untagged gi 0/1-24.

8. Type untagged te 0/25-28.

9. Type no shut.

10. Type exit.

11. Type exit.

12. Type wr mem.

13. Type exit.

n You cannot assign an IP address or untagged ports to VLAN 1 because it is the default VLAN on the switch. To assign an IP address and untagged ports to a VLAN, you must create a new VLAN.

Removing Ports Associated with a VLAN

To remove ports associated with a VLAN:


2. Type en.


4. Type conf.

5. Type int vlan x (where x is the VLAN number).

6. Type no untagged gig 0/a-0/b (where a and b are the port numbers).

7. Type exit.

8. Type exit.

9. Type wr mem.

10. Type Yes.

Adding Ports Associated with a VLAN

To add ports associated with a VLAN:


2. Type en.


4. Type conf.

5. Type int vlan x (where x is the VLAN number).

6. Type untagged gig 0/a-0/b (where a and b are the port numbers).

7. Type exit.

8. Type exit.

9. Type wr mem.

10. Type Yes.


17

Adding Ports Associated with a VLAN (N3024)

To add one 1 Gb port associated with a VLAN:

1. Hostname# configure

1. hostname(config)# interface gigabitethernet 1/0/1

2. Hostname(config-if-Gi1/0/1)# switchport mode access

3. Hostname(config-if-Gi1/0/1)# switchport access vlan 10

4. Hostname(config-if-Gi1/0/1)# spanning-tree portfast

5. Hostname(config-if-Gi1/0/1)# no shutdown

6. Hostname(config-if-Gi1/0/1)# exit

7. Hostname(config)# exit

8. Hostname# write

To add multiple 1 Gb ports associated with a VLAN:


1. hostname(config)# interface range gigabitethernet 1/0/1-24

2. Hostname(config-if-Gi1/0/1)# switchport mode access

3. Hostname(config-if-Gi1/0/1)# switchport access vlan 10

4. Hostname(config-if-Gi1/0/1)# spanning-tree portfast

5. Hostname(config-if-Gi1/0/1)# no shutdown

6. Hostname(config-if-Gi1/0/1)# exit


8. Hostname# write

To add one 10 Gb port associated with a VLAN:


1. hostname(config)# interface tengigabitethernet 1/0/1

2. Hostname(config-if-Te1/0/1)# switchport mode access

3. Hostname(config-if-Te1/0/1)# switchport access vlan 10

4. Hostname(config-if-Te1/0/1)# spanning-tree portfast

5. Hostname(config-if-Te1/0/1)# no shutdown

6. Hostname(config-if-Te1/0/1)# exit


8. Hostname# write

To add multiple 10 Gb ports associated with a VLAN:


1. hostname(config)# interface range tengigabitethernet 1/0/1-2

2. Hostname(config-if)# switchport mode access

3. Hostname(config-if)# switchport access vlan 10

4. Hostname(config-if)# spanning-tree portfast


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5. Hostname(config-if)# no shutdown

6. Hostname(config-if)# exit


8. Hostname# write

Creating a Link Aggregation (Port Channel—N3024 Switch)

To creating a link aggregation:



3. hostname(config)# interface port-channel 1

4. Hostname(config-if-Po1)# no shutdown

5. Hostname(config-if-Po1)# switchport access vlan 10

6. Hostname(config-if-Po1)# exit

7. hostname(config)# interface range gi1/0/23-24

8. hostname(config-if)# channel-group 1 mode on

9. hostname(config-if)# switchport access vlan 10

10. hostname(config-if)# exit


12. hostname# write

Setting Up IP-Helper Addresses for DHCP (N3024 Switch)

To use DHCP on the clients that are connected to the Avid Production switch you must add an IP Helper Address to each VLAN. The IP Helper Address points the hosts to the DHCP Server that is on the house network.

To add an IP Helper Address:



3. hostname(config)# interface vlan 10

4. hostname(config-if-vlan10)# ip helper-address 192.168.10.2

5. hostname(config-if-vlan10)# exit


7. hostname# write

NETGEAR 10G Smart Switch (XS712T)

The NETGEAR XS712T switch uses Layer 2+ features, and supports 1Gb, 2x1Gb, 1x10GbE, and 2x10GbE client connections. One of the combo ports must be to the Engine. The NETGEAR switch includes:

• 12 RJ45 100/1000/10GBASE-T auto-sensing ports

• Two combo 1000/10GBASE-X SFP+ ports

• One integrated power supply (100W AC)

Connecting the Engine to a Switch

19

To connect the ISIS 1000 to a NETGEAR XS712T, you will need one or more of the following:

• NETGEAR part number AXM761-10000S: 10GBase-SR short-range SFP+ LC transceiver module

• NETGEAR part number AXC761-10000S: 10GSFP+ Cu (passive) cable with SFP+ connectors on both ends, 1m (3.3 ft)

• NETGEAR part number AXC763-10000S: 10GSFP+ Cu (passive) cable with SFP+ connectors on both ends, 3m (9.8 ft)

NETGEAR XS712T Switch — Front View

NETGEAR XS712T Switch — Rear View

Connecting the Engine to a SwitchTo connect the ISIS 1000 Engine to a switch, you will need a QSFP to SFP+ adapter and an SFP+ transceiver.

QFSP to SFP+ Adapter

NETGEAR XS712T Callouts Description

1 12 100M/1GbE/10GbE RJ45 Ports

2 Two combo ports supporting SFP+ 10 GbE or SFP 1 GbE

Connecting the Engine to a Switch

20

SFP+ Transceiver

1. Rubber port protector (remove)

2. Latch

3. Left optic port

4. Right optic port

For more information on cables and transceivers, see “Supported Cabling” on page 40.

To connect the Storage Controller to a switch:

1. Insert a QSFP adapter into the port labeled Host Fabric I on the Storage Controller (in the purple area). The transceiver will go in only one way; in this case, with the blue pull tab on the bottom. No other 10 Gb port on the Engine has been configured for this connection.

2. Remove the black rubber port protector from the SFP+ transceiver.

3. Insert a supported SFP+ module into the QSFP adapter. The transceiver goes into the adapter only one way.

4. Insert the appropriate cables into the SFP+ module.

5. Connect the other ends of the cables to the appropriate port on your switch.

The following example shows the connection between an ISIS 1000 and a Dell Networking N3024 switch.

Storage Controller 10 Gb Network Connections to Switch

n Use standard duplex LC to LC cables for the 10 Gb connections. Use the supported twinaxial module for the copper connections. For LC to LC cable specifications, see “Supported Cabling” on page 40.

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3 Software Installation and System Setup

This chapter describes how to install and configure the Avid software on a new ISIS | 1000 system.

If you have questions, call your Avid representative or your local ACSR.

c Before you start the procedures in this chapter, familiarize yourself with the information in Avid ISIS 1000 System Overview, and make sure the ISIS Engine is connected to a switch, which is in turn connected to your network. See “Connecting the Engine to a Switch” on page 19.

System Setup InformationTo complete the software installation and system setup, you will need the following information.

System Setup Information

Item and Description Your Data (Write Here for Future Reference)

Storage System Name

Required—Identifies the ISIS system to clients and to all the Engines that belong to the same ISIS system.

Names can be up to 63 English alphanumeric characters long, can contain a dash or hyphen (-), must start with a letter, and cannot end with a dash.

Hostname

Required—Name for the Storage Controller in each Engine.

Each Storage Controller must have a unique name.

n The controller in the first Engine in a multi-Engine system becomes the System Director for the group.

By default, the Storage Controller name is isis-1000xxxx, where xxxx represents the last two octets of the hardware MAC address.

Storage Controller 1 (System Director):

Storage Controller 2:



DNS domain, server list and search list

Optional—If your environment uses DNS, you can enter that information to allow you to use either the System Director name or the IP address to connect to the ISIS system.

For more information, see “What is DNS?” on page 22.

Domain:

DNS servers:

DNS search list:

Storage Controller IP address

Required—In a multi-Engine configuration, you will need a separate IP address for the Storage Controller in each Engine, all of which must be on the same subnet

Controller 1:

Controller 2:

Controller 3:

Controller 4:

What is DNS?

22

What is DNS?

DNS, or Domain Name System, is a distributed naming system that lets you use human-readable and -memorable names for computers in your environment. The Internet uses the same principle; for example, to go to Avid’s website, you enter www.avid.com into a browser. If the Internet did not have the ability to resolve that name to an IP address, you would have to remember and enter the IP address for Avid’s website: namely, 198.37.38.15.

Because most people find it easier to remember a name than a number, with a DNS service in your environment, you can use the name you assign to your ISIS system (for example, MyISIS) instead of the IP address. Then you can enter the name into a browser to open the Management Console and log in. Using DNS is not required; however, the ISIS 1000 supports its use.

What is NTP?

NTP, or Network Time Protocol, is a means of synchronizing the system clocks for all the computers in your environment. This can be important in cases where network-wide operations must happen at the same time, or for logging accuracy, or simply to eliminate potential human error when setting system times manually. Using NTP is not required; however the ISIS supports its use.

Installing and Setting Up the SystemThe process of installing and setting up the ISIS 1000 Engine consists of the following overall steps:

1. Rack mount the Engine, connect the Engine to power and to a switch, and turn on the power supplies. See “Connecting the Equipment” on page 11.

When you turn on the power supplies, the system begins its internal startup processes; it can take several minutes before the system becomes available to log in. The LEDs on the Engine and power supplies light up. After a few minutes, the power supply fans run at their maximum RPM for the next couple minutes, then slow down to normal RPM.

While the system is performing its startup routines, complete steps 2 and 3.

2. Register the Engine and download the software onto a computer you can physically connect to the Engine. See “Registering the ISIS and Downloading the ISIS Software” on page 23.

3. Connect the computer to the Engine and set its IP address to be compatible with the Engine. See “Configuring the Computer’s IP Address” on page 23.

Netmask and Gateway IP address

Required—These must be the same for all Engines in a multi-Engine configuration

Netmask:

Gateway:

NTP server IP addresses

Optional—You can configure up to two. These must be entered on all Engines in a multi-Engine configuration. For more information, see “What is NTP?” on page 22.

Alternatively, enter the local time and time zone information.

Address 1:

Address 2:

System Setup Information

Item and Description Your Data (Write Here for Future Reference)

Installing and Setting Up the System

23

4. Log into the Engine and configure its name, network information, optional DNS and NTP servers, and install the software. See “Installing the Software and Setting up the ISIS System” on page 25.

5. Log into the Management Console and create the file system. See “Creating the File System” on page 30.

6. Bind the Media Packs to the ISIS file system. See “Binding the Media Packs” on page 31.

Registering the ISIS and Downloading the ISIS Software

You must register each Engine before you can download the ISIS software, then connect a computer to the ISIS Engine to install the software and configure the system. Avid suggests downloading the software onto the same computer you will connect to the Engine.

To register the Engine and download the software:

1. Open a browser and go to www.avid.com/activationcard and register your ISIS 1000. You must register each Engine using the unique serial number on the label attached to the Engine.

2. After you register, you will be directed to www.avid.com/account, where you can download the ISIS software kit (a zip file) to a computer that you can physically connect to the Engine.

3. Unzip the software kit. You will see the following contents:

- AvidISISClientInstallers folder

- AvidISISDocumentation folder

- AvidISISSetup_5.0.0-xxxxx.bin (the file you will install on the Engine)

- AvidISISUtilities folder

- Drivers folder

- Licenses folder

- Avid ISIS ReadMe file (AvidISIS_ReadMe.pdf)

Configuring the Computer’s IP Address

To communicate with the Engine, the computer must use an IP address in the same subnet as the default IP address on the Storage Controller (169.254.10.10). For this guide, we use the address 169.254.10.20.

This procedure assumes the computer is running a Windows operating system.

To configure the computer’s IP address:

1. Connect a standard Ethernet cable between the computer and the Management port on the Storage Controller of the first (or only) Engine you are setting up.

n Use only the port indicated in the following figure. The other port has not been configured for use.


24

2. Open the Windows Control Panel — Network and Sharing Center, then do the following:

a. Click Local Area Connection.

b. Click Properties.

c. On the Network tab, select Internet Protocol Version 4 (TCP/IPv4), then click Properties.


25

d. Click Use the following IP address: and enter 169.254.10.20, with a subnet mask of 255.255.255.0, then click OK.

n By default, the Storage Controller IP address on every ISIS 1000 system is set to 169.254.10.10. You must set the IP address of the computer to 169.254.10.xx, where xx can be anything except 10. For the purposes of this guide, we chose 169.254.10.20.

e. Click Close to exit the Local area Network Properties dialog.

f. Click Close to exit the Local area Network Status dialog.

g. Close the Control Panel.

Installing the Software and Setting up the ISIS System

You can configure from one to four ISIS 1000 Engines into a single ISIS shared storage system, identified by a single Storage System Name. This procedure covers all cases and indicates which of these steps applies to configuring multiple Engines.

c The ISIS Engine must be connected to a switch for the software installation and configuration to work. If you have not yet connected the ISIS to a switch, see “Supported Switches for ISIS 1000” on page 12.


26

To configure the system:

1. Open a browser and go to https://169.254.10.10:5015

n You might see a warning about the website’s security certificate. Double-check the IP address, and if it is correct, click Continue to this website.

2. At the login screen, enter the default password, se-admin

The General System Configuration page opens. (The following figure is filled out as an example.)


27

3. In the Engine Configuration area enter the following information:

a. (Required) Storage System Name. This is the name of the ISIS shared storage system containing from one to four ISIS 1000 Engines.

If configuring another Engine for the same ISIS system, enter the same Storage System Name on each Engine.

b. (Optional) A value for the Enclosure ID, which will be displayed on the Engine control panel; see “ISIS 1000 Engine Front” on page 1. For example, in a four-Engine configuration, you could number them 01 through 04. If you do not enter a value, the default value (two dashes, or --) is displayed.

4. In the Basic Network Configuration area, enter the following information:

a. (Required) A unique host name for the Storage Controller. The first Storage Controller in a multi-Engine system runs the System Director for the entire ISIS shared storage system, so this name is the System Director name as well.

If configuring another Engine for the same ISIS system, enter a new, unique host name for its Storage Controller.

n Make a note of the host name you entered here; you will need it in a later step.

b. (Optional) Enter the DNS domain name for your environment, and one or more DNS server IP addresses, separated by spaces.

In the DNS Search List field, you can also enter alternate DNS names, separated by spaces, that are used in your environment. These will be used to help resolve the System Director name in a browser.

5. (Required) In the Data Interfaces area, enter the IP address, netmask, and Gateway IP addresses you received from your IT administrator. This sets the address for the interface on the Storage Controller that communicates with the switch. The Storage Controller in the first Engine in a multi-Engine group becomes the System Director.

If configuring another Engine for the same ISIS system, enter a unique IP address but the same netmask and gateway for the Storage Controller in each additional Engine in the shared storage system.

n Make a note of the IP address you entered here; you will need it in a later step.

6. Click Next.

The Time setup screen is displayed. (The following figure is filled out as an example.)


28

t To use a Network Time server, check the box and enter the IP addresses for up to two NTP servers in your environment.

n In a multi-Engine configuration, you must enter NTP server or time information on each Engine.

t To manually set the date and time on the Engine, enter the current date, time, and select your time zone from the drop-down list.

n If you configure one or more NTP servers and also manually set the date and time, the NTP servers take precedence.

7. Click Next.

The Administration password screen is displayed. (The following figure is filled out as an example.)


29

Changing the password is optional; however you must re-enter the current password (se-admin) or enter a new password to move to the next step. Passwords can be up to 8 ASCII characters long.

c Be very careful when entering the passwords. If you mistype the new password, or make a mistake re-entering the default password, you will not be able to log in again.

n If you change the password, make sure to use the same one on all Engines in a multi-Engine configuration. Make a note of the password you entered here; you will need it in a later step.

8. Click Next.

The Install screen is displayed. (The following figure is filled out as an example.)

a. Click Choose File to navigate to the location on the computer where you downloaded and extracted the ISIS software kit contents.

b. Select the file named AvidISISSetup_5.0.0-xxxxx.bin.

c. Do one of the following:

- If this is the only Engine you are configuring, or the first Engine in what will become a multi-Engine group, click the box next to Run System Director.

- If this is an additional Engine in a multi-engine group, do not check Run System Director.

9. Click Finish.

The Avid software is installed on the Engine, optionally configuring the Storage Controller in the Engine as the System Director. As part of the installation process, the Engine reboots.

When the Engine reboots, the Agent closes and the browser displays a message that the page cannot be displayed.

10. To configure another ISIS 1000 Engine, disconnect the computer from the Management Port on the first Engine and connect it to the Management Port on the next Engine.

The computer is still set to the IP address you configured earlier, which is standard for all ISIS Engines you are configuring. You do not need to change the computer’s IP address again.

11. Repeat steps 6 through 10 until you have configured all the Engines that will be in the ISIS system.

c Make sure all the Engines that will belong to the same ISIS system have the same Storage System Name.


30

12. When you have configured all the Engines, disconnect the computer from the Engine. You can optionally restore the computer’s IP address to what it was originally. (Repeat the steps in “Configuring the Computer’s IP Address” on page 23, but at step 5d, click Obtain an IP address automatically.)

Creating the File System

After you have configured all the Engines for the ISIS system, create the ISIS file system to manage the storage.

The Avid ISIS Administration Guide describes the GUI for managing the ISIS system, the Management Console, in detail. You use the Management Console to complete the setup: creating a file system and binding Media Packs. To get familiar with the Management Console, and for more information on how to use it, see the Avid ISIS Administration Guide.

To create the Avid ISIS file system:

1. Open a browser and enter either the host name or the IP address of the System Director. (This is the host name or IP address for the first Engine in a multi-Engine ISIS shared storage system.)

The Management Console login window opens.

2. In the password field, do one of the following:

t If you changed the password, enter that password now. The Management Console uses the same password as the Agent until you create the ISIS file system.

t Otherwise, enter the default password (se-admin).

3. In the Management Console main window, click System Settings under the Advanced heading.

The System Settings screen is displayed.


31

4. Click the radio button next to Create File System, then click Apply.

The Results field displays the message Creating file system, please wait... followed by the message Success Created file system.

Binding the Media Packs

After you have created an active file system, you must bind the Media Packs to the file system. If you have more than one Engine in your configuration, all the Media Packs (from all Engines) are shown in the Management Console on the Media Packs page. You can bind all the Media Packs in one operation.

To bind Media Packs to the ISIS file system:

1. In the Management Console, click Home.

2. Click Media Packs under the System heading.


32

3. Click the Media Pack (in a single-engine configuration) or click Select All to select all the Media Packs (in a multi-engine configuration), then click Bind.

When the Media Packs are bound, their icons turn green and the state changes to Bound. Refresh the display to see the change.

4. See the Avid ISIS Administration Guide for the remaining setup and configuration steps, including creating Storage Groups, creating Workspaces, and adding users. See the Avid ISIS Client Guide for information on installing the Client Manager on all client systems and connecting them to the ISIS shared storage.

33

4 Replacing Hardware

This chapter provides procedures for replacing components in your Avid ISIS 1000.

c Do not lift the Engine by the handles on the power supply units—they are not designed to take the weight.

c Always have available a replacement or blank module before removing the old module. When you replace a module, you must never leave a bay empty for more than 10 minutes.

c Use a suitable anti-static wrist or ankle strap and observe all conventional ESD precautions when handling plug-in modules and components.

You can replace most hardware components without disrupting the system operation. If the Engine has a single Storage Controller which fails, you must shut down the entire system to replace the failed Storage Controller.

Hardware Faults

LED colors are used consistently throughout the Engine and its components for indicating status:

• Green – good or positive indication

• Flashing green/amber – non-critical condition

• Amber – fault

Make sure that you have obtained a replacement module before removing any faulty module.

c Observe all conventional ESD precautions when handling Engine modules and components.

Removing the BezelOn the ISIS 1000 Engines, you must remove the bezel to access the media drives.

To remove the bezel:

t Insert your fingers into the rectangular openings on the front of the bezel and gently pull. The bezel is held in place by small plastic tabs that latch onto the face of the Engine.

t To reattach the bezel, gently snap it onto the front of the Engine.

Replacing a DriveWhen a system drive or a drive in a Media Pack fails, the drive fault LED illuminates; see “Media Pack and System Drives” on page 2. The Media Pack status changes to Drive rebuilding.

c If you remove the wrong drive by mistake while the Media Pack is already rebuilding data from a failed drive, and while client I/O is still active, all client activity might stop after a brief delay while the system starts a second rebuild process. You can safely reinsert the drive and remove the correct failed drive.

Power Supply LEDs

34

Removing a Drive

To remove a drive:

1. Remove the bezel; see “Removing the Bezel” on page 33.

2. Identify the drive to be replaced by looking for the amber LED on the drive that indicates a fault; see “Media Pack and System Drives” on page 2.

3. Make sure the anti-tamper locks are not engaged. The red arrows on the locks point inwards if the locks are disengaged. Unlock them if necessary by rotating them counterclockwise using a screwdriver with a Torx T20 bit.

4. Push the drive carrier latch in the direction of the white arrow.

5. Open the drive latch and pull the drive out of the slot.

6. If you have removed the wrong drive, you can reinsert it within five minutes with no effect on the system.

Replacing a Drive

Always replace a system drive or Media Pack drive with an appropriate drive from Avid.

When the new drive is inserted, the ISIS 1000 automatically rebuilds the Media Pack or formats and partitions the new system drive, as applicable.

To insert a drive:

1. Fully open the drive latch.

2. Insert the media drive into the slot with the latch facing left.

3. Push the media drive in and push the latch inward until the drive locks in place.

4. Lock the media drive.

5. Reattach the bezel.

Power Supply LEDs

When you encounter a problem with the power supply, check for:

• Missing or damaged power cords

• Incorrect or ungrounded circuits

• Proper power is supplied to the Engine

n When the Engine is turned on, all LEDs are lit for a short period to ensure that they are working. This does not indicate a fault unless the LEDs remain lit after a few seconds.

n If a power supply’s firmware is being programmed and the download fails, the power supply LEDs will flash.

See “Power Supplies” on page 7 for more information.

Replacing a Power Supply

35

Replacing a Power Supply

The power supplies in the ISIS 1000 Engines include cooling fans as well as supplying power to the system. The power supplies are bi-directional; you can insert a power supply into either the left or right slot. When installed on the left side of the Engine, the plug is below the ON/OFF switch. When installed on the right side, the plug is above the ON/OFF switch.

To remove a power supply:

1. Open the strain relief and unplug the power cord.

2. Press the black release latch (see “Power Supplies” on page 7) towards the center of the module.

3. Open the silver latch, which disengages the power supply module from the Engine.

To insert a power supply:

1. Position the power supply so that the release latch and handle are closest to the Storage Controller.

2. Slide the power supply into its slot and close the handle until the latch clicks in place.

3. Reconnect the power cord and secure the strain relief.

Replacing a Storage ControllerWhen a Storage Controller fails, the fault LED will be lit red. In an Engine with a single Storage Controller, if there is at least one good system drive in the Engine, you can replace the failed Controller without shutting down the Engine. However, clients cannot access Workspaces while the Storage Controller is being replaced.

n Make sure you have a replacement module to insert before removing a module. When the Engine power is left on, insert the new Storage Controller within two minutes of removing the defective Storage Controller.

Replacing a Storage Controller

To replace a Storage Controller:

1. Make note of the locations of all Ethernet cables (10 Gb and Management, if used) and disconnect them from the Storage Controller.

2. Pinch the latch on the Storage Controller and pull the handle towards you.

This disengages the controller from its connector on the midplane.

3. Pull the Storage Controller out of the Engine.

4. Hold the replacement Storage Controller with the release latch on the bottom.

Replacing an Engine

36

5. Open the lever all the way.

6. Slide the replacement Storage Controller into its slot until it will go no further.

7. Close the lever until it clicks in place.

This will engage the Storage Controller onto its connector on the midplane. The Engine automatically detects the new Storage Controller and automatically configures it with the software and all the other system information.

8. Connect the Ethernet cables to the replacement Storage Controller (if necessary, refer to the notes you made before removing the cables).

Clients can now reconnect and resume using their Workspaces.

Replacing an Engine

If you have a system problem that cannot be fixed by replacing the other hardware components, the problem might be a faulty Engine. You can replace the Engine, reusing the Media Packs, Storage Controllers, and other components from the original Engine.

To replace an Engine:

1. Log in to the Management Console Agent Page > System tab > Network and note the hostname, IP address, and other important network details.

n The default Agent Administrator password is “se-admin.”

2. Click the Advanced tab, then click Shutdown.

3. Type the Administrator password into the password field and click Shutdown.

Allow one minute for the buffers to clear.

4. Make note of the locations of all Ethernet cables (1 Gb, 10 Gb) and disconnect them from the failed Storage Controller.

5. Turn both power switches off.

6. Disconnect all 1 Gb and 10 Gb cables and power cables from the failed Engine.

7. Carefully remove all the media drives, system drives, the Storage Controller, and the power supplies and put them in a safe place.

c As a precaution, Avid recommends you record the slot location of the removed drives and reinstall them in the same .

8. Remove the failed Engine from the rack.

9. Install the new empty Engine into the rack.

10. Insert all the media drives and system drives into the same they were removed from.

11. Insert the Storage Controller and power supplies.

c The Storage Controller module is only supported in the top slot (as seen from the rear of the Engine). Do not install the Storage Controller in the bottom slot, the software will not run.

n When re-using the original Storage Controller that was in this environment, you do not need to reconfigure Storage Controller. The IP address and software is recognized by the System Director and environment.

Replacing a Network Switch

37

12. Reconnect all 1 Gb (for management, if they were used previously), 10 Gb (SFP+), and power cables to the new Engine.

13. Turn on the new Engine.

Allow two minutes for the new Engine to initialize.

n If any of the LEDs indicate an error, call Avid Customer Support.

14. Open the Management Console and verify that the Media Pack is online with a green icon with no Status displayed in the Media Packs page.

n If any Status errors are listed, call Avid Customer Support.

15. Verify that media is available to the clients.


If replacing a switch in the environment:

• If you have a customized switch configuration file, make sure you have a backup.

• Disable any trunking to other switches before removing the switch. Any trunking involved with the switch is part of the configuration file and helps when reconfiguring the trunk on the new switch.

• You do not have to shut down the ISIS 1000 when replacing a switch, particularly if you have a redundant switch configuration.

To replace a switch, set up a console connection to the switch and a TFTP server. The following steps assume the failed switch is still capable of making a TFTP backup. If the switch is completely dead, you must restore the configuration from a previous backup or manually.

To capture the switch configuration file:

1. Copy the startup configuration of the failed switch to the TFTP server.

2. Install the replacement switch.

3. Configure a temporary interface on the new switch to connect to the TFTP server (best to use a no switchport interface with an IP address on same subnet as the TFTP server).

4. Copy the backup of the old switch startup configuration to the new switch (copy TFTP startup-config).

5. Reload the switch configuration and restore the old switch configuration on the new switch.

For specific commands, consult your switch configuration guide.

If a TFTP server is not available:

t Use a console/telnet client such as PUTTY to list the configuration and copy it to a text file, which you can then use to configure the new switch.

n Increase the PUTTY scroll back buffer from the default 200 to at least 2000. If you increase it to 50000 and make the screen longer and wider you can capture “show tech-support” output.


38

To replace a switch:

1. Disconnect all network cables.

2. Unplug the power cables from the back of the switch.

3. Replace the failed switch with a new switch in the rack.

4. Replace the power cables in the back of the switch to power the switch on.

5. (Option) If you have transceivers in the failed switch, move the working transceivers into the new switch.

6. Reconnect all network cables to the front of the switch.

39

5 Specifications and Notices

This section provides information on the physical and electrical specifications for the Avid ISIS 1000 Engines and the optional external System Director. Avid recommends the use of an Uninterruptible Power Supply and supported network cabling.

Physical

Electrical and Power

Altitude and Temperature

Shock, Vibration and Noise

Width Depth Height Weight

483 mm (19 in) 630 mm (24.8 in) 88.9 mm (3.5 in) 26 kg (57.2 lb) with drives

Power Supplies Voltage FrequencyPower Conversion Efficiency or Power Consumption

Dual 764W 100 to 240 Vac 60/50 Hz >80% @ 100V, >80% @ 240V (>30% load)

Operating Temperature Operating Humidity Operating Altitude Non-operating Altitude

5° to 40° C

(41° to 104° F)

8% to 80% non-condensing

30 to 3045 m (100 to 10,000 ft)

305 to 12,192 m (1000 to 40,000 ft)

Operational Shock

Operational Vibration

Non-operational Shock

Non-operational Vibration

Relocation Vibration Acoustics

5g 10ms ½ Sine Random 0.21g RMS 5-500Hz

20g 10ms ½ Sine Random 1.04g RMS 2-200Hz

Swept Sine 0.3g 2-200Hz

Sound power operating < 6.5 Bels LWAd @ 23°C

Approvals

40

Approvals

Uninterruptible Power Supply (UPS)

Avid highly recommends you create a separate derived power system for your ISIS 1000. This provides protection against sudden power surges or losses that could cause you to lose files or experience data corruption.The power outlets need to be served by the same distribution panel. This helps prevent ground loops that can be caused by plugging equipment into power sources with different ground potentials. Make sure there is adequate, dedicated power for each UPS.

w Make sure all the electrical work at your site is done by a licensed electrician. The electrical changes must meet country, state, and local electrical codes.

Supported Cabling

Avid supports the following cable types for connecting a ISIS 1000 system or clients to a switch.

Cable Connections From Engine to Switch, and Switch to Clients

n If you need to run your cable greater distances, call Avid Customer Support for supported cable and accessory information.

EMC Safety

FCC pt15B Class A, EN55022 Class A, CISPR 22 Class A, EN 55024, CISPR24, EN61000-3-2/3, CNS13438

EN/IEC/UL 60950-1, CNS14336 CB report: CE, UL, cUL, FCC, BSMI, VCCI, CCC (PSU only)

Cable Connection Type Connects Connector Style and Maximum Cable Length

Ethernet network cable, Cat 5e or better

• Ethernet shared storage clients

• Storage Controller management port to a laptop or other computer

• Avid Interplay servers to shared storage networks --Ellis.next

• Avid AirSpeed capture and playback servers to shared storage networks--Ellis.next

RJ45 connector

100 meters (does not apply to the Management Port on the Storage Controller): For 10 Gb connections between 10GBASE-T clients and the NETGEAR switch, must use Cat 6a or 7 (not available from Avid). For 1 Gb, if using CAT5e the cable must be rated for 350 MHz for maximum length.

The minimum GigE cable length for Avid network products is 6 feet or 2 meters.

Supported Cabling

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Optical cables • 10 Gb port of switch to optical 10 Gb port on the Avid Storage Controller

• 10 Gb Client to 10 Gb Switch port

• 10 Gb Ethernet switch to 10 Gb Ethernet switch

The maximum length for optical Ethernet cables is limited by the core diameter (measured in microns) and modal bandwidth (in units of MHz*km).

Avid supports multi-mode fiber (MMF) cable using 850 nm transceivers (1000BASE-SX short distances). Specifications for these cables can be found in the ISO 11801 structured cabling document.

• OM1 (62.5/125) — 10 Gb Ethernet, 33 meters (SR)

• OM2 (50/125) — 10 Gb Ethernet, 82 meters (SR)



Twinaxial cables • 10 Gb SFP+ port of switch to 10 Gb SFP+ port on the Avid Storage Controller

• 10 Gb SFP+ client to 10 Gb SFP+ switch port

No restrictions on cable length other than those imposed by the manufacturers.

Cable Connection Type Connects Connector Style and Maximum Cable Length

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6 Safety and Regulatory Information

This document contains safety and regulatory information for Avid hardware.

• Warnings and Cautions

• Proposition 65 Warning

• FCC Notice

• Canadian Notice (Avis Canadien)

• LED Safety Notices

• European Union Declaration of Conformity

• Disposal of Waste Equipment by Users in the European Union

• Argentina Conformity

• Australia and New Zealand EMC Regulations

• Japan EMC Regulations

• Korean EMC Regulations

• Taiwan EMC Regulations

Warnings and Cautions

c This equipment is intended only for installation in a RESTRICTED ACCESS LOCATION.

c Never install equipment if it appears damaged.

c Disconnect the power cord before servicing unit.

c Only perform the services explicitly described in this document. For services or procedures not outlined in this document, speak with authorized Avid service personnel.

c Follow all warnings and cautions in the procedures.

c Operate the device within its marked electrical ratings and product usage instructions.

c If you need to replace a battery in an Avid hardware unit, be sure to use the correct battery type. There might be a risk of explosion if a battery is replaced by an incorrect type. Dispose of used batteries according to the manufacturer's instructions.

c For products with a power switch the main power switch should remain accessible after installation.

Proposition 65 Warning

This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

FCC Notice

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FCC Notice

Part 15 of the Federal Communication Commission Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference free radio frequency spectrum. Many electronic devices produce RF energy incidental to their intended purpose.

Class A Equipment

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense.

Modifications

The FCC requires the user to be notified that any changes or modifications made to Avid hardware that are not expressly approved by Avid Technology may void the user’s authority to operate the equipment.

Cables

Connections to Avid hardware must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

Canadian Notice (Avis Canadien)

Class A Equipment

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

LED Safety Notices

Avid hardware might contain LED or Laser devices for communication use. These devices are compliant with the requirements for Class 1 LED and Laser Products and are safe in the intended use. In normal operation the output of these laser devices does not exceed the exposure limit of the eye and cannot cause harm.

Standard to which conformity is declared: (Class 1 LED Product per IEC 60825-1:2007)

European Union Declaration of Conformity

44

European Union Declaration of Conformity

Declaration of conformityKonformitätserklärungDéclaration de conformitéDeclaración de ConfomidadVerklaring de overeenstemmingDichiarazione di conformità

We/Wir/Nous/WIJ/Noi:

Avid Technology75 Network DriveBurlington, MA, 01803 USA

European Contact: Nearest Avid Sales and Service Office orAvid Technology International B.V.Sandyford Industrial EstateUnit 38, Carmanhall RoadDublin 18, Ireland

declare under our sole responsibility that the product,erklären, in alleniniger Verantwortung,daß dieses Produkt,déclarons sous notre seule responsabilité que le produit,declaramos, bajo nuestra sola responsabilidad, que el producto,verklaren onder onze verantwoordelijkheid, dat het product,dichiariamo sotto nostra unica responsabilità, che il prodotto,

Product Name(s): ISIS | 1000

Model Number(s): 9900-65604-XX

Product Option(s): This declaration covers all options for the above product(s).

to which this declaration relates is in conformity with the following standard(s) or other normative documents.auf das sich diese Erklärung bezieht, mit der/den folgenden Norm(en) oder Richtlinie(n) übereinstimmt.auquel se réfère cette déclaration est conforme à la (aux) norme(s) ou au(x) document(s) normatif(s).al que se refiere esta declaración es conforme a la(s) norma(s) u otro(s) documento(s) normativo(s).waarnaar deze verklaring verwijst, aan de volende norm(en) of richtlijn(en) beantwoordt.a cui si riferisce questa dichiarazione è conforme alla/e seguente/i norma/o documento/i normativo/i.

The requirements of the European Council:

Safety: Directive 2006/95/EEC

UL 60950-1, 2nd editionCAN/CSA-C22.2 No. 60950-1-07; 2007IEC 60950-1, 2nd editionEN 60950-1:2006

Disposal of Waste Equipment by Users in the European Union

45

EMC: Directive 2004/108/EC

EN55022:2006 /A1:2007EN55024:1998 /A1:2001 /A2:2003EN61000-3-2:2006EN61000-3-3:2008

Issued In Burlington MA, USA 2015

Disposal of Waste Equipment by Users in the European Union

This symbol on the product or its packaging indicates that this product must not be disposed of with other waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city recycling office or the dealer from whom you purchased the product.

Argentina Conformity

Made in USA

Australia and New Zealand EMC Regulations

Ken HopkinsAvid Technology (Aust) Pty Ltdc/o – Elliot HouseSuite 810, Level 8140 Arther StNorth SydneyNSW – 2060

Japan EMC Regulations

46

Japan EMC Regulations

Class A Equipment

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions. VCCI-A

Korean EMC Regulations

Class A Equipment

Please note that this equipment has obtained EMC registration for commercial use. In the event that it has been mistakenly sold or purchased, please exchange it for equipment certified for home use.

Taiwan EMC RegulationsTaiwan EMC Regulations BSMI Class A EMC Warning

Warning Statement

1. UV ray radiation

- Following statement or equivalent:

- Following marking or other equivalent marking:

Taiwan EMC Regulations

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2. Operator touchable area protection

Operation manual should have following statement and statement should be shown on device, or put on similar sentence:

3. Heat-related hazards

Injury may result from high temperatures under normal operating conditions, causing:

- Burns due to contact with hot accessible parts

- Degradation of insulation and of safety-critical components

- Ignition of flammable liquids

Examples of measures to reduce risks include:

- Taking steps to avoid high temperature of accessible parts

- Avoiding temperatures above the ignition point of liquids

- Provision of marking to warn USERS where access to hot parts is unavoidable

High temperature warning marking — you may use the following high temperature warning marking:

4. Mechanical hazards

Injury may result from:

- Sharp edges and corners

- Moving parts which have the potential to cause injury

- Equipment instability

- Flying particles from imploding cathode ray tubes and exploding high pressure lamps


- Rounding of sharp edges and corners

- Guarding

- Provision of SAFETY INTERLOCKS

- Providing sufficient stability to free-standing equipment


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- Selecting cathode ray tubes and high pressure lamps that are resistant to implosion and explosion respectively

- Provision of markings to warn USERS where access is unavoidable

5. Radiation

Injury to USERS and to SERVICE PERSONS may result from some forms of radiation emitted by equipment.

Examples are sonic (acoustic), radio frequency, infra-red, ultraviolet and ionizing radiation, and high intensity visible and coherent light (lasers).


- Limiting the energy level of potential radiation sources

- Screening radiation sources

- Provision of SAFETY INTERLOCKS

- Provision of markings to warn USERS where exposure to the radiation hazard is unavoidable

6. Chemical hazards

Injury may result from contact with some chemicals or from inhalation of their vapors and fumes.


- Avoiding the use of constructional and consumable materials likely to cause injury by contact or inhalation during intended and normal conditions of use

- Avoiding conditions likely to cause leakage or vaporization

- Provision of markings to warn USERS about the hazards

7. Safety warning statement for equipment that is under hazardous voltages

8. Equipment with touch current exceeding 3.5 mA

One of the following labels, or a label with similar wording, shall be affixed adjacent to the equipment AC MAINS SUPPLY connection:

9. An EUT that provides TELECOMMUNICATIONS NETWORK connection ports for connection of multiple items of other telecommunications equipment shall not create a hazard for USERS and TELECOMMUNICATIONS NETWORK SERVICE PERSONS due to summation of TOUCH CURRENT


49

10. Replaceable batteries

If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an explosion (for example, with some lithium batteries), the following applies:

- If the battery is placed in an OPERATOR ACCESS AREA, there shall be a marking close to the battery or a statement in both the operating and the servicing instructions

- If the battery is placed elsewhere in the equipment, there shall be a marking close to the battery or a statement in the servicing instructions

The marking or statement shall include the following or similar text:

11. Warning to service persons

Suitable markings shall be provided on the equipment or a statement shall be provided in the servicing instructions to alert a SERVICE PERSON to a possible hazard, where both of the following conditions exist:

- Where a fuse is used in the neutral of single-phase equipment either permanently connected or provided with a non-reversible plug

- Where, after operation of the fuse, parts of the equipment that remain energized might represent a hazard during servicing

The following or similar wording is regarded as suitable:


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i

AAccess to system 11Accidental drive removal 33Agent default password 36anti-static wrist or ankle strap 33Argentina Conformity 45Attaching the bezel 33Australia EMC regulations 45Avid

online support iiitraining services iv

BBezel

attaching 33removing 33

Binding Media Packs 30, 31

CCables

Category 5 or 6 40LC optical 20length 40micron 41multi-mode fiber 41OM2, OM3 41optical 41space for connecting 11specifications 41supported 10, 40

Canadianinterference causing equipment regulations 46

Canadian regulations 43Category 5 or 6 cables 40Chassis See EngineClearance around equipment 11Clients

connections 9maximum supported 9

Components, space to work 11Computer

configuring IP address 23connecting to ISIS Engine 23

ConfiguringEngine 25IP address on computer for setup 23

switch 14Connecting cables 11, 20Control panel 4Controller, Storage

location 5Cooling modules

LEDs 7status 7

Corporate network 14Creating the ISIS file system 30

DDimensions 39DNS

domain 21search list 21servers 21

Documentation ivDownloading software kit 23Drives

anti-tamper lock 2capacity 2label 2LEDs 2, 3Media Packs 2removing 33removing by accident 33replacing 33slot locations 2status 2types of 2

EEIA rack units

Engine 11Engine

configuring 25connecting switch 19continuous operation 33cooling modules 7front panel 4front view 1input/mute switch 4installing software 25LEDs 5power LED 4power supplies 5

Index

Index

ii

rear view 5replacement 36unit ID LED 4

ESD precautions 33Extracting software kit 23

FFCC Notice 42File system

creating 30Front panel controls 4

GGateway and netmask 21

HHardware

faults 33replacement 33status LEDs 33

HostnameStorage Controller 21System Director 21

House network connection 14

IInstallation

next steps 31overview 22

IP addressfor computer used in setup 23NTP servers 21Storage Controller 21VLAN switch 15

JJapan EMC regulations 46

LLC cables 20LEDs

drives 3Engine 5Engine ID 4hardware status 33power supply 8Storage Controller 6

Length, cable 40

MManagment port

connecting computer to 23Maximum cable length 40Media Pack drives

capacity 2label 2slot locations 2

Media Packs 2binding 30, 31binding to file system 31

Micron cable 41Modal bandwidth 41Multi-mode fiber cable 41

NNetmask and gateway 21Network

requirements, corporate 14New Zealand EMC regulations 45NTP servers

IP addresses 21

OOnline support iiiOptical cable 41

PPower

LED 4specifications 39

Power suppliesEngines 7LEDs 7location 5minimum number for operation 33status 7

Proposition 65 warning 42

RRack

requirements 11Regulatory information

Australia and New Zealand 42California Prop 65 42FCC Notice 42Japan 42Korea 42Taiwan 42

Removingbezel 33

Index

iii

drive 33Replacing

drive 33engine 36Storage Controller 35switch 38

Requirements for rack mounting 11

SSafety information 42Servicing, space for 11Shutdown 36Software

installing on Engine 25Software kit

contents of 23downloading 23extracting 23

Space for accessing components 11Specifications

dimensions and weights 39environmental 39power 39

Storage Controller 5hostname 21IP address 21LEDs 6location 5replacing 35shutdown 36

Storage System Nameallowed characters 21defined 21length 21

Supported cables 40Supported switches 12Switch

connecting to Engine 19Dell N2024 12Dell N3024 12NETGEAR XS712T 12replacement 38required hardware 19uplink 14VLAN 15

Switches, supported 12System Director 7

functions 7hostname 21

System drivescapacity 2label 2slot locations 2

TTaiwan EMC regulations 46Training services ivTroubleshooting iii

UUplink switch 14

VVLAN 15

WWeight 39

Avid75 Network DriveBurlington, MA 01803-2756 USA

Technical Support (USA)Visit the Online Support Center at www.avid.com/support

Product InformationFor company and product information, visit us on the web at www.avid.com

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