IS/DPP for staff #2 - Why?
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Transcript of IS/DPP for staff #2 - Why?
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- Internal -
IS/DPP Baseline Training
E-learning – Part 2 – Why?
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2- Internal - Page
Why are we doing this?
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3- Internal - Page
Avoid the Bad
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4- Internal - Page
Legal Sanctions
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5- Internal - Page
Litigation with Competitors or Customers
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6- Internal - Page
Competition Stealing our Ideas, Customer Data,…
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7- Internal - Page
Reputational Damage
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8- Internal - Page
Reputational Damage
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9- Internal - Page
Reputational Damage
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10- Internal - Page
Reputational Damage
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11- Internal - Page
Practical Impact
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12- Internal - Page
It Can and Does Happen To Us
Email from the CIO (the day after)
I am please to inform you that the virus infection we suffered yesterday is now resolved an the file servers are back online.
The cause of the issue was an infected attachement in an email that appeared to be from a trusted external organisation but was actually spam. I would like to remind everyone to be aware of the threat of what can often appear to be legitimate emails. We have the latest and completely up-to-date virus checking software installed in the organisation, but the hackers are one step ahead. So it is impossible to automatically detect everything. We need you to be vigilant. If you receive anything fro external sources with attachments that you are either not expecting or appears in any way suspicious, please, shut down your pc immediately and contact the helpdesk.
The impact of this particular incident was 24,000 files were encrypted on the file server and could no longer be opened. The IT team was working all night to restore the situation.
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13- Internal - Page
Practical Impact
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14- Internal - Page
Practical Impact
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15- Internal - Page
Pick up the Good
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16- Internal - Page
Trust
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17- Internal - Page
Trust
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18- Internal - Page
Information Management
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19- Internal - Page
Clean(er) Data
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20- Internal - Page
Better Customer Experience
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21- Internal - Page
More and Better Use of Data
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22- Internal - Page
Key Takeaways
We avoid the bad. No sanctions. No negative financial impact. No negative reputational impact. No negative practical impact.
We try to capture the good. Be trustworthy. Manage our data. Lower our cost. Support the customer experience. Be future proof.
30 sec IS/DPP survival kit
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